Administrator - Wales

Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel as required
Closing date: 23:59, Sunday June 16 2024

VIEW THIS ADVERT IN WELSH ON OUR WEBSITE

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

About the role

We are looking for an enthusiastic and proactive individual to join our Wales team as an Administrator. This is an exciting role for someone who is self-motivated, well-organised and able to work with minimum supervision to support the Wales UK Delivery team by providing high-quality, efficient and effective administrative support to meet the needs of an agile and flexible workforce.

You will be supporting the Programme and Partnerships Manager for Wales, managing routine and minor projects and activities, maintaining key documents in accordance with legal requirements and good practice.

As the first point of contact in the UK Delivery team, you will provide a customer-centered welcome and focus. You will provide administrative support as required, typically with finance administration and in researching and booking event venues, raising purchase orders and ensuring events can run smoothly.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience in providing high-quality, efficient and effective administrative support to staff, volunteers and service-users.
• Excellent demonstrable customer service approach and the ability to remain calm and professional, with an enthusiastic, flexible and collaborative approach, to work effectively with the local team and across the wider organisation.
• Experience working in a similar support role, maintaining or developing processes to enhance the customer experience, supporting delivery teams and meeting regulatory requirements.
• Knowledge and awareness of financial processes, recording and reporting.
• Excellent planning and organisation skills, with good attention to detail.
• Excellent knowledge of MS Office applications, especially Word and Excel.
• Strong empathy for the needs of volunteers, people with arthritis and colleagues (particularly home-based).
• The ability to speak Welsh is desirable.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Interview

Interview date to be confirmed.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.