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NFP People on behalf of Stroke Association, Remote
Circa £26,700 pa for full time hours, pro rata for part time hours
Posted 3 days ago
Closing in 4 days
Scope, Eastbourne (On-site)
Starting full-time salary £23,119.20 per year, salary will rise to £23,465.98 at developing level and also rise at experienced level
Posted 3 days ago
Scope, Bognor Regis (On-site)
Starting full-time salary £21,840 per annum, pro rata for part time, rising to £22,167.60 on passing the probation period. Plus a further increase on reaching the experience level
Posted 3 days ago
One Church Brighton, Brighton and Hove (Hybrid)
£25,500 - £27,825 per year
Posted 3 days ago
Society of Genealogists, N1, London (Hybrid)
£25,000 per year (FTE)
Posted 3 days ago Quick Apply
Future First, Remote
£34,000 - £36,000 per year
Posted 3 days ago Quick Apply
Home-Start Staffordshire Moorlands, Leek, Staffordshire (On-site)
£34,834 - £38,223
Posted 3 days ago
UCARE - Urology Cancer Research and Education, Oxford, Oxfordshire (Hybrid)
Full Time Equivalent (FTE) £25,000
Posted 3 days ago
Yorkshire Cancer Research, Multiple Locations (On-site)
£28,500 per annum
Posted 3 days ago Quick Apply
Page 3 of 11
Loughborough, Leicestershire (On-site)
£11.44
Full-time or part-time (30 hours flexible Monday to Saturday between 9:00 am and 4:00 pm)
Permanent
Job description

Job Title: Admin/Customer Services

Reports To: CEO

Main Purpose of Job

To ensure the smooth running of the sales floor and main office to offer a high-quality service to donators and customers.

Main Responsibilities

  1. Serving customers, dealing with enquiries, arranging delivery when necessary
  2. Processing cash, card and other customer payments 
  3. Arranging for approved donations of furniture to be collected
  4. Handling product returns and payment refund requests
  5. Helping with movement, inventory and presentation of stock in the warehouse
  6. To assist in the movement of stock by road transport, including van driving. 
  7. To assist and support new volunteers as directed. Ensure that volunteers understand the customer service standards that we aspire to as an organisation
  8. To follow all statutory Health and Safety requirements and those detailed in the organisation’s Health and Safety policy and risk assessments
  9. Work flexibly and to be prepared to contribute to all areas of work in the organisation
  10. Collect and share feedback from volunteers, work placement trainees, donors and customers with the CEO
  11. To undertake any other reasonable tasks as deemed necessary by the CEO
  12. To promote equal opportunities and value diversity in accordance with Statutory and Sofa’s Equal Opportunity and Diversity Policy
  13. To undertake any other duties as required by Sofa Trustees which are consistent with the aims and objectives of Sofa

Other Requirements

  • Adhere to Sofa’s Health and Safety Policy
  • Work flexibly throughout the week excluding Sundays
  • Attend occasional meetings
Application resources
Posted by
SOFA View profile Company size Size: 1 - 5

Provide affordable household items, help volunteers get back into employment and save the environment by diverting tone of furniture from landfill

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Posted on: 01 May 2024
Closing date: 31 May 2024 at 23:30
Job ref: SOFA310524
Tags: Admin,Finance,Marketing,Management,Retail,Volunteer Management,Operations