Permanent Volunteer Management Jobs

The senior member of staff is responsible for ensuring the decisions of the Board are acted upon and the charity meets the legal and regulatory requirements of a CIO. The key focus will be on development of new income streams as we navigate challegnes across the site. The General Manager will oversee the implementation of the new Buisness Development Plan. Support the team of volunteers in project managment and fundraising to support the ambitions of the Board. HR management and financial control will be an important part of the role.

METRO, In partnership with Turning Point, NAZ and London Friend, delivers a model of sexual health support (SASH) throughout the three London boroughs of Hammersmith and Fulham, Kensington and Chelsea and Westminster. We are looking for a manager to lead the counselling team to deliver high-quality person-centred services within a busy inner London environment. The clients are from diverse communities affected by sexual health and mental health issues, and the role will support staff to work with people from communities such as LGBTQ and Black and Asian Minority Ethnic backgrounds and young people.

[Programme]

METRO, in partnership with Turning Point, NAZ and London Friend, deliver a model of sexual health support throughout the three London boroughs of Hammersmith and Fulham, Kensington and Chelsea and Westminster. Turning Point is the lead partner for the contract and a matrix staffing model is in place. The post-holder will be line-managed by METRO Head of Mental Health and Wellbeing and work alongside staff from other agencies. They will need to work closely with the Turning Point Operations Manager, contributing to management team meetings, and working

collaboratively with other managers across the service. The role will also be clinically supervised via independent supervisor arranged through METRO.

The post holder will also manage an additional contract under METRO called Cherish Hounslow. This contract is in partnership with NAZ, to deliver groupwork and counselling to LGBTQ+ BAME residents in Hounslow. There will be two posts to line manage in this contract, a group work lead and a counsellor.

[Role]

You will lead the liaison and development of work in the local community to promote referrals and joint working across the client pathway and be responsible for supporting the Operations Manager at Turning Point with reporting on the SASH counselling service. The post-holder will also work with the Head of Youth and Mental Health & Wellbeing, to manage Cherish Hounslow.

You will be required to lead and manage the therapeutic team including direct line management of counsellors for sexual health and HIV, LGBT HIV/Sexual health counsellor (supported by London Friend), Black African and other global majority counselling (supported by NAZ) and volunteers within all aspects of the programme. Also, the post holder will carry out clinical assessments, and recruit and line manage volunteer counsellors to support the programme. The postholder will also carry a small client caseload themselves.

The post holder will ensure the completion of all external and internal monitoring and evaluation requirements, including regular performance reports for funders for both services. This will involve the use of appropriate outcome measuring tools, including CORE, and maintaining good relationships with funders and other external stakeholders and partners through regular communication.

JOB DESCRIPTION

 

Job Title: Counselling Support and Development Manager

 

Responsible to: Head of Counselling

 

Location: Norwich and Great Yarmouth

 

Hours:                               30 Hours Per Week

 

Salary:                               £33,000 per annum FTE (pro rata to 30 hours per week)

 

What are we looking for?

Sue Lambert Trust are looking for a resilient and experienced  counsellor ready to take on the challenge of a leadership and management role within an organisation passionate about offering a kind, safe and supportive therapeutic service to survivors of sexual abuse and violence. In this role you would be responsible for the professional development of our team of counsellors as well as supporting both trainee and experienced counsellors in their work with us.  

Background Information:

Sue Lambert Trust provides kind, safe, supportive help for people who have experienced sexual or domestic abuse at some point in their lives.

We provide free, specialist support that enables people to recover, heal and build resilience to face the future. Our support is organized around a three-phased trauma informed approach.

Phase One Groundwork is designed to support clients with practical issues as well as providing stabilisation in preparation for counselling. Around 200 clients per year access this service.

Phase Two Counselling is the core provision and is delivered by 50+ trained counsellor volunteers working with around 300 clients weekly.

Phase Three aims to build resilience and includes interventions such as self-help groups.

We are funded by the Office of the Police and Crime Commissioners Office, Ministry of Justice, National Lottery and several local and national Trusts and Foundations.

With the launch of a new strategy to guide us through to 2026 it is an opportune time to be joining an organization that is ambitious in its support for its clients.

 

Job Title:Counselling Support and Development Manager

Responsible to: Head of Counselling

Job purpose:

1. To ensure that all counsellors and staff are provided with the skills and knowledge to deliver and develop Sue Lambert Trust services.
2. To support the Head of Counselling to manage a team of staff and counsellors in delivering effective, safe and quality counselling and other appropriate therapeutic services.           
3. To support the Head of Counselling in the development of clinical services, and work collaboratively with the Service Support and Development Manager to implement Trauma Informed Practices (TIP)
4. To support the Head of Counselling in creating a safeguarding culture throughout the organisation.

Main responsibilities:

Operational Delivery

1. To develop and lead a needs-based plan for the learning and development of the counselling team aligned with Sue Lambert Trust strategy.

2. To organise and manage trainee counsellor placements, working in partnership with counsellor training providers to support and develop trainees in their ongoing training.

3. To act as the Senior Counselling Lead for all trainee counsellors, undertaking case management monthly

4. To work collaboratively to develop and support the implementation of consistent working practices across our sites with a focus on our Great Yarmouth office.

5. To lead on the development and training of a dedicated team of EMDR practitioners.

6. To act as one of the designated safeguarding leads within the organisation, providing support to Senior Counselling Leads and counsellors

7. To deputise for the Head of Counselling as and when required

Service Delivery

1. To provide one to one counselling and other therapeutic services as appropriate in line with the policies and requirements of the organisation

2. To ensure a skilled clinical team can deliver initial assessments, review and top-up calls, effective allocations, and any other services as directed.

3. To line manage the Senior Counselling Leads based in Great Yarmouth

4. To lead on best practice in clinical service delivery as outlined by BACP guidelines and statutory and regulatory requirements throughout the organisation.

5. To liaise where necessary and appropriate with external supervisors to support counsellors and clients.

Service Development

1. To ensure the clinical team collect client outcome measures and experience of service feedback to inform the ongoing development of the organisation.

2. To lead on recruiting, interviewing, inducting, and training new volunteers and trainees

3. To lead on clinical development within the counselling management team working alongside the Service Support and Development Manager to ensure quality of policies and procedures is client centred and trauma aware.

4. To lead on the development of our services ensuring they are accessible to all our users, monitoring and implementing practices that reflect our ongoing commitment to Equality, Diversity and Inclusion (EDI)

5. To champion developmental change in our service delivery and provide support and training to enable this

 

Other Duties

1. To maintain a physical presence across our offices, working to a flexible principle of a 60/40 split between Great Yarmouth (60%) and Norwich (40%)

2. To work within the policies and procedures of the organisation

3. To work to the principles of equality and diversity within all aspects of the organisation

4. To promote the work of Sue Lambert Trust to stakeholders as and where applicable

5. Any other duties as commensurate with the role

PERSON SPECIFICATION – Counselling Support and Development Manager

Qualifications:

1. Minimum Diploma level qualification in counselling

2. Minimum 450 hours clinically supervised counselling experience

3. Achieved or working towards BACP accreditation.

Skills/knowledge required:

1. Experience of planning and implementing a needs-based training and development programme for a team

2. Experience of working and understanding the needs of trainee’s and volunteers within a service

3. Experience of working in a client focussed multi disciplinary service

4. Experience of implementing quality standards and training across teams of staff, volunteers and trainees.

5. Experience of implementing and managing change

6. Current ongoing and proven counselling experience within an organisation

7. A deep understanding and empathy with people who have experienced trauma particularly in relation to sexual violence and abuse.

8. Exceptional communication skills, both verbal and written, with proven ability to communicate with a range of different people

9. Clear understanding of the person-centred counselling approach and/or EMDR or Somatic therapy, within the context of a person centred service.

10. Experience in working with other agencies and stakeholders

11. Experience of managing and implementing processes to collect and analyse evidence of the impact of services on clients e.g. outcome measures and experience of service questionnaires

Personal Attributes

1. Collaborative and enabling

2. Dynamic / solution focussed approach

3. Ability to work well within a team and across different disciplines and counselling modalities

4. Ability to work on own initiative and to lead diverse teams

5. Good negotiation skills

6. Ability to motivate and manage people, displaying clear leadership when and where required.

Other requirements:

1. Ability to work flexibly with occasional unsocial hours

2. Ability to commit to working across multiple venues

3. Full driving licence or ability to travel at alternative locations in the county (for which reasonable expenses will be paid)

4. To attend clinical supervision as required by BACP

Application process

To apply, please send an email (email address can be found on our website) including:

· an up-to-date CV

· a covering letter addressing all the requirements in the person specification

Closing date for applications is 9am Thursday 9th May.

Full time (flexible working options available)

Closing Date: 19 May 2024

Ref 6673

We're looking for a Shop Manager with a passion for sustainable fashion to join our team in Sidmouth, Devon!

We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role

Located in Sidmouth, this is a busy shop in a brilliant location, with a vibrant community!  As Shop Manager, you'll be leading the volunteer team, as well as focusing on further recruitment to grow our volunteer team and building strong connections within the local community to ensure the shop's continued success.

About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously.

• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends.

• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.

Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!

Ways of Working: On-site – this role will be based in the Sidmouth shop in Devon. The shop is currently open 6 days per week (Monday to Saturday), and we're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

About CleanupUK  

We’re a small charity that brings communities together to create cleaner, connected and safer urban and rural neighbourhoods by tackling the litter problems where they live. Litter-picking brings people closer together, enables neighbours to meet one another other and helps create a greater sense of pride and community in local areas.

Historically, we have delivered litter-picking focussed community engagement projects in London and Birmingham. Our current focus is developing partnerships with community organisations across England to expand our reach and increase impact.

Main duties of the role 

• To provide a pro-active, high-quality administration and support service to the Operational Team, Chief Executive and the Corporate Partnerships team. 

Operational Team: Deals with logistics, processes and day to day functions of our work on the ground with community partners and volunteers. 

• To attend weekly team meetings 

• To assist in research into new areas of operation for the charity. 

• To oversee orders of equipment and printed resources to our partners with various suppliers around the country.

• To maintain meticulous records regarding our growing national Cleanup Hub network of community partners. 

• To collate statistics and create regular reports of programme activity, using our website and new database. 

• To provide help and advice to enquiries that come through our information email inbox. This could include; helping people access their profiles on our website or advising them as to how to get involved in community litter picking activity.

• To use Mail Chimp to send mailers to our partners and followers. 

• Database Management, to take a pro-active role in our upcoming database development project, considering how best to structure, store and export data. Following the launch of the database lead on database development and maintenance, such as an annual data cleanse.

• To assist with setting up, maintaining and updating database information, Community Cleanup Hub registrations, profiles and filing systems, ensuring that data handling complies with GDPR requirements. 

• To assist with staff recruitment and induction processes. 

Chief Executive: leads our strategic direction / reports to the Trustees 

• To organise board meetings; booking diary dates, venues, catering and taking minutes. 

• To attend and take detailed minutes at board meetings and any other meetings required. 

• To process invoices, expense claims and credit card statements. 

• To assist with staff recruitment and induction processes. 

Corporate Partnerships: manages relationships with our corporate partners 

• To oversee orders of equipment and printed resources to our corporate partners with various suppliers around the country.

• To assist with staff recruitment and induction processes. 

Just Like Us is the LGBT+ young people’s charity and works with thousands of schools and young people across the UK through its programmes. The Ambassador programme is a key part of our work at Just Like Us.

This role will be key in ensuring that we have a growing community of LGBT+ young people aged 18-25 who volunteer with Just Like Us. We support them to:

• Use their voice: by delivering school talks, writing for the press and speaking on panels

• Develop their skills: through workshops and mentoring 

• Join a community: volunteer with hundred of other LGBT+ young people 

This role is critical to the delivery of this mission and will support the Head of Volunteering Programmes to meet the needs of our community of LGBT+ young people aged 18-25 and the schools that we work with.

This role will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team.

Please see the application pack for more details and how to apply.

You’ve got an in-depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Team Manager.

Holder House is set in the leafy neighbourhood of Abingdon and provides care and support to 14 people from 18+ living with, and recovering from, enduring mental health issues. The Team Manager reports to and will be supported by the Registered Manager. 

As well as ensuring the quality of service and support provided to people who use our services, you will line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety. We’re currently working towards being awarded ‘Outstanding’ at our next CQC inspection and you will play an integral part in helping us to achieve this.

Substantial experience gained managing a caseload of individuals with complex needs is a given, as well as being outcome driven and able to lead by example using your firm but inclusive management style. You’re open and encouraging too and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although it's not essential as we offer an extensive induction and training programme for managers.

The service operates two sleep-ins per night (paid at £78.30 per 10-hour sleep-in) and an on-call rota (paid at £18.00) to cover a sleep-in/day shift in the event of absence – applicants should be flexible and available to cover sleep-ins and fill in on the on-call rota where needed.

This is a permanent full time role requiring the post holder to work 37.5 hours per week. 

To apply, please click the apply button, to visit our website and send a CV and covering letter explaining why you feel you are right for the role.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.

Work with us and help make a difference!

At Harrogate Homeless Project our vision is that nobody in the Harrogate District has to sleep rough. Each year we help hundreds of people experiencing homelessness to get the support they needto build confidence and move towards independent living.

Harrogate Homeless Project is seeking to recruit a Volunteer Coordinator to join the Fundraising and Marketing team.

This is an exciting opportunity to be part of the growth and development of Volunteering within the organisation. Working with the Fundraising and Marketing Manager, the position will look to develop opportunities for increasing income across fundraising and recruiting volunteers for all areas of HHP activities.

The post holder will be responsible for the recruitment, induction and training of all new volunteers to HHP, and providing ongoing support to staff on volunteer processes.

You will have a positive approach to volunteers and have an empathetic and friendly nature. If you enjoy working with volunteers and have a passion for making a difference to homelessness in Harrogate, then we would love to hear from you.

Reporting to: Fundraising and Marketing Manager

Hours: 24 hours per week, 9am-5pm

Closing Date: 19th May 2024

​The Role

This role will work with HHP’s Management Team to develop opportunities for all areas within the Charity. Regular activities will include, developing recruitment campaigns to promote volunteering with HHP, ensuring all volunteers receive an induction and appropriate training, and identifying specific skills volunteers have developed and matching these to suitable volunteer opportunities to maximise the benefits for HHP and the volunteer.

There will be a particular focus on fundraising within this role, working closely with the Fundraising and Marketing Manager to actively build relationships with local businesses and organisations. Focusing in particular on promoting corporate volunteering and maximizing all support to help identify any potential fundraising opportunities for the Charity.

General responsibilities

Ø  Liaise closely with all departmental heads to identify potential volunteer opportunities.

Ø  Recruitment of all new volunteers to HHP through a variety of methods.

Ø  Overseeing the training and induction to include all external volunteers have a current DBS check.

Ø  Record supporter/volunteer details on the database.

Ø  Ensure storage of personal information is complaint with current regulations.

Ø  Provide a monthly report showing recruitment activities including induction, training and hours of volunteering.

Ø  Obtain feedback from volunteers and/or employers on the volunteer experience and use the feedback to improve the volunteer/supporter journey.

Ø  Build relationships with local corporate organisations to promote volunteering opportunities and recruit volunteers.

Ø  Be responsible for all corporate volunteers through the entire volunteer cycle.

Ø  Identify potential fundraising opportunities to be discussed with the Fundraising and Marketing Manager.

Ø  Develop, maintain and update as required a ‘Volunteer Presentation’ which can be used to support volunteer recruitment activities in corporate organisations.

Ø  Work with external organisations to identify volunteering/development opportunities.

Ø  Match specific skills that volunteers have developed to suitable volunteer opportunities.

Ø  Attend courses and conferences and seek to gain any necessary qualifications, which are relevant to the work and as, approved by the Fundraising and Marketing Manager.

The tasks and responsibilities listed above are not exhaustive and maybe amended according to the needs of the Charity. The Volunteer Coordinator is expected to work flexibly in responding to external and internal initiatives to support the needs of the Charity.

Person Specification:

Essential Charity Wide:

· DBS Cleared

· Safeguarding training

· Flexible attitude towards working arrangements

· Professional attitude and approach

Essential Job Role Specific:

· Ability to motivate staff and volunteers

· Ability to work across boundaries with an open and positive attitude

· Ability to represent HHP externally

· Ability to engage and build positive working relationships with local business organisations

· Flexible approach in responding to changing work demands

· Ability to communicate at all levels

· Good IT skills

· Professional and approachable personality

· Resilient and able to handle difficult situations

· Coaching skills

· Mentoring skills

Desirable:

· Experience of working with volunteers/or having been a volunteer would be an advantage

· Relevant professional qualification is an advantage

· Experience in working in the third sector is an advantage

· Commercial experience or an understanding of the commercial world would helpful

About Us:

Harrogate Homeless Project provides people experiencing homelessness with a safe place to stay and the support they need to build confidence and move towards independent living.

We offer a generous annual leave entitlement of 33 days (includes 8 public holidays) based on a full-time role at 37.5 hour week, an employer pension contribution of 3%, plus a Health Plan currently provided by Simply Health.

About Life

Life’s a national pregnancy and maternal support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.  

Our services include    

• Supported housing and community support    
• Counselling and skilled listening    
• Free pregnancy tests and baby supplies   

We are recruiting for a reliable Shop Manager to join our retail team and assist in the smooth operation of our charity shop in Derby. You will be required to work flexibly and cover Saturdays.

If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.

Are you passionate about Life? Are you looking for a career that really makes a difference? If so, this exciting opportunity may be for you!

About us:

Community ConneX is a campaigning organisation and a multi-project service provider working across West London. We support autistic people, people with a disability, and people and families experiencing barriers to live healthier, happier, and inclusive lives. We do this by ensuring their needs, rights and aspirations are met.

Advocacy 1st is a free, independent service provided by advocates who specialise in the Care Act, Mental Capacity Act and the Mental Health Act.

Location: Remote based in Oxfordshire

Key duties:

· Recruiting, training and providing ongoing support to volunteers

· Working with the children and young people to assess their service requirements

· Working with stakeholders to raise awareness and recognise and identify care leavers and young people in need of the Independent Visitors and Care Leavers service

· Looking at opportunities to engage and work with services to identify care leavers and independent visitors

· Reporting and discussing all safeguarding concerns with the service manager

· Completing initial assessments and matching volunteers to young people

· Raising the profile of the Independent Visitors and Care Leavers service

Our ideal candidate:

· Has qualifications relevant to the role

· Has experience of working with children and young people.

· Is aware of legislation such as Care Act 2014, Children and Families Act 2014, Children Act 1989, United Nations Convention on the Rights of the child (UNCRC)

· Has excellent communications and writing skills, and the ability to tailor written and verbal communications to a wide range of different audiences

· Can maintain existing relationships and develop new relationships with clients, families, colleagues and volunteers

· Can generate reports and make presentations

In return we offer a range of benefits including:

· Pension contribution up to 5%

· Death in service insurance

· Employee assistance programme

· Bluelight Card

· Cycle to work scheme

· 23 days of annual leave + bank holidays (increases after 2 years of service)

· Gym membership

· Healthcash plan

· Professional development

We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities meeting the minimum criteria for the post.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

We’re looking for two self-starting team members who will help coordinate our JUMP befriending project for unaccompanied asylum seekers and refugees.

You’ll be responsible for half of the befriending pairs (currently 28, increasing to 50 in the coming months) and undertake tasks such as working with our partner organisations, managing referrals for young people, recruiting volunteer befrienders, and setting-up and sustaining pairs. This includes leading an initial training day.

You’ll also provide JUMP young people with casework support, help organise our group events and facilitate support from our Hardship Fund.

Main functions

Supporting young people and the JUMP Community

1. Managing a caseload of young people; including offering casework support; arranging and attending appointments with the young person where necessary and signposting to available support.
2. Helping plan and organise quarterly group events.
3. Conducting initial assessments with young people to understand their needs, and once paired with a volunteer, hosting befriending initial meetings.

 Supervising and supporting volunteers

1. Recruiting, interviewing and onboarding new befrienders, including organising and delivering training.
2. Supporting befriending volunteers through regular supervisions, meetings, emails and phone calls, and responding promptly to any safeguarding concerns raised.
3. Ensuring that volunteers uphold JUMP’s policies and boundaries for befriending.

Publicising JUMP, and engaging with key stakeholders

1. Publicising the project to existing and potential referral agencies, and establishing and maintaining excellent working relationships with them.
2. Representing HIAS+JCORE and JUMP in the refugee sector as required, for example at the Refugee and Migrant Children’s Consortium (RMCC) meetings.

Project monitoring, evaluation and record keeping

1. Working with experts and the JUMP Project Manager on supporting the project and its evaluation, and keeping accurate records in JUMP’s database.

Other Duties

1. Ensuring that JUMP informs our campaigns, communications and education work. As the project develops, there will be opportunities for the post-holder to contribute to and support these areas of our work.

We're looking for candidates who have

• Ability to support, develop rapport and trust with, and motivate both young people and volunteers from a range of backgrounds and ages in challenging circumstances, including the ability to facilitate and engage in cross cultural communication.
• Knowledge of issues facing separated asylum seeking and refugee children and young people, and the rights and entitlements of ‘Looked After’ children and young people.
• Understanding of the current context surrounding immigration, asylum and welfare issues facing children and young people in the UK today.
• Understanding of Child Protection and Vulnerable Adult Safeguarding, and ability to communicate this to volunteers.
• Understanding of youth work principles and methods, including the benefits and challenges of befriending and other participatory methods.
• Ability to network in the refugee sector and develop strong working relationships.
• Ability to work independently and to self-motivate.
• Commitment to HIAS+JCORE values, social justice and antiracism.
• The ability to communicate in languages other than English, in particular Arabic, Spanish and French (desirable)

Experience required

Essential

• A track record of working directly with asylum seeking and refugee children and young people.
• Experience of social work, youth work, or other relevant methods of supporting people in challenging circumstances.
• Experience of training, coordinating and supporting volunteers.
• Experience of juggling commitments and responding to relevant stressful situations.

Desirable

• Educated to at least undergraduate degree level, or equivalent background or experience.
• Working knowledge of Local Authorities’ responsibilities for Looked After Children and Care Leavers.
• Experience of project management including administration, monitoring, evaluation and report writing.

About HIAS+JCORE

HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which refugees are able to live in dignity where the UK is a welcoming place free from racism.

Role details

Salary: £30,000 (pro-rata'd to £18,000)
Hours: 21 hours per week. Flexible working; some evening and weekend work will be required.
Location: Hybrid working between home and our North London office space.

Applicants must be UK based either in London/the South-East or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK.

We warmly encourage and welcome applicants from all backgrounds, and people with any, or no, particular religious faith or beliefs. We particularly encourage applicants from people with lived experience of the asylum system.

Interviews will be held in person in north London in mid-May.

Home-Start is committed to promoting the welfare of families with young children to ensure that they have the best start in life. We are recruiting a Volunteer Manager to develop a diverse team of volunteers, to support our work with families in Barnet, Brent and Harrow. As a volunteer-led organisation, the role of Volunteer Manager is central. The postholder will promote Home-Start in each of the boroughs where we work, seeking opportunities for recruitment within local communities. They will ensure that volunteers receive training, development and supervision to support the families referred us, and that high standards of practice are maintained. They will promote initiatives to increase the retention of existing volunteers and ensure that they are recognised and rewarded for their work.

The work requires a combination of field-based community engagement and training, and regular days in the office which is in Finchley, Barnet.

Make a real difference to the lives of people with disabilities.

“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager

“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

 

Your role

As Shop Manager at Scope's Tonbridge shop,  you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be  generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

 

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

 

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.

 

Permanent - Full time, 35 hours per week

Scope's Tonbridge shop - 68 High St, Tonbridge, TN9 1EE

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

 

Scope benefits

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

Who are we at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today! 

Please note that successful candidates will be subject to an enhanced DBS check.

Make a real difference to the lives of people with disabilities.

“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager

“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

 

Your role

As Assistant Shop Manager, it is an exciting opportunity to work alongside the Shop Manager in Surbiton's brand new Scope shop (Victoria Road, Surbiton, KT6 4NS). The shop will be opening mid 2024.  You will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.

About you

You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent - Full time, 35 hours per week.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

 

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Scope benefits

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Who are we at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today! 

Please note that successful candidates will be subject to an enhanced DBS check. 

Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.