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Community Voices Manager

London (Hybrid)
Competitive salary package with excellent benefits
Contract (12 Months)
Job description

Community Voices Manager

Contract: 12 Months Fixed term contract, Maternity cover, full time 35 hours per week

Location: The role can be based in London, UK, or one of the following WaterAid Country Programmes: Nigeria, South Africa, Nepal, Malawi, Madagascar, Uganda, Ethiopia, Burkina Faso, Rwanda (subject to right-to-work eligibility in the respective countries).

For the UK Location: we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary & Benefits
Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience.
For UK-based: £43,668 - £45,851 (depending on experience) or equivalent established grade F salary and benefits in the country of employment.

About WaterAid:
Want to use your skills in communications and storytelling to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Community Voices Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
Community Voices is WaterAid's unique global communications team of creative storytellers. They work closely with communities to empower them to tell their own stories with dignity, driven by a commitment to ethical and authentic representation. By spending time with communities, often witnessing the change brought on by access to water, sanitation and hygiene over a period of years, the Community Voices team have unique insight into the transformative impact of WaterAid's work and into the lives of those whose stories they are representing.

The team bring their own local cultural context, creativity and technical expertise into each project, using these skills to uncover new and different ways to bring these stories to life for our donors, supporters and stakeholders.

About the Role:
As our creative and strategic Community Voices Manager, you will manage WaterAid's Community Voices global communications programme, working with fundraising, communications, policy and programme teams across WaterAid's federation to provide regular storytelling for a variety of multi-million pound grants, contracts, appeals and advocacy initiatives.

In this role, you will drive the team's mission while supporting the individuals within the team to excel creatively and technically.

You'll also: 

  • Manage and prioritise content requests from across the WaterAid federation and steer the development of creative briefs which respond to these requests
  • Ensure that the team has a shared vision, clear objectives and balanced workloads to deliver impactful and efficient work
  • Manage relationships with global stakeholders, both internally and externally, representing the team and collaborating on and contributing to creative communications projects
  • Support the implementation of WaterAid's Representation in Communications Policy, championing and enabling content which is respectful, accurate and authentic and which puts the communities that we work with first.

About You:

  • Proven experience leading, managing and motivating a team, particularly in global/remote line management and cross-team collaboration.
  • Strong stakeholder management experience, both internal and external, with sensitivity to different cultures and contexts.
  • To be driven and inspired by good storytelling, with creativity, visual literacy for photography and film, and good knowledge of communications trends.

Closing date: Applications will close at 23:59 on Sunday, 23rd June 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: To see the full job pack, please click 'Apply'.

  • Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
  • Please indicate your location and the right-to-work eligibility in your Cover letter.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment:

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Posted by
WaterAid View profile Company size Size: More than 1000

Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.

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Posted on: 29 May 2024
Closing date: 23 June 2024 at 23:30
Job ref: VN1008
Tags: Communications, PR