Manager, Annual Fund

Manager, Annual Fund

Contract type - Permanent, Full Time
Salary - 70,000- 75,000 CAD with excellent benefits

Primarily remote-based with occasional requirements to work out of the Ottawa office as needed.
We support and enjoy a remote working environment. Candidates must be based in Ottawa or Toronto

About WaterAid:

WaterAid Canada is a dynamic non-profit organization dedicated to transforming lives by improving access to safe water, hygiene, and sanitation in communities around the world. As part of the global WaterAid federation, we work tirelessly to create a world where everyone has access to clean water and sanitation. With a commitment to innovation and growth, we are seeking passionate individuals to join our team and contribute to our mission.

We celebrate, support, and encourage diversity and difference for the benefit of our employees, our mission, and the communities we serve. WaterAid is proud to be an equal opportunity employer and welcomes applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

WaterAid is committed to the safeguarding and wellbeing of all individuals.

About the Team:
To fuel WaterAid's global mission and programs, the Philanthropy Team drives WaterAid Canada's efforts to increase impact through innovative, high-value partnerships with a diverse set of private, large family and corporate foundations, government, and HNWI and monthly, annual donors and leadership donors, and legacy giving.

As a member of the Philanthropy Team, the Manager, Annual Fund reports to the Associate Director of Philanthropy and works closely with the Head of Communications and Brand, Data and Donor Service Administrator, and collaboratively with the entire WaterAid team.

About the Role:

• Manage the development and operations of WaterAid Canada's individual giving portfolios, including annual, monthly, and leadership donors.
• Develop, implement, and maintain the annual and leadership giving stewardship.
• Plan and execute annual giving campaigns, including direct mail, digital acquisition, and third-party fundraisers.
• Development and implement strategies to enhance donor engagement, stewardship, and retention.
• Build and maintain strong relationships with existing donors through personalized communications and engagement initiatives, such as donor surveys.
• Develop, implement, and maintain the annual and leadership giving stewardship standards program to ensure that class leading donor relations standards are upheld.
• Utilize third party apps such as JustGiving, Gifts of Water, Echo age and create website content related to the annual giving campaigns.
• Oversee moves management; identification, cultivation, solicitation, and stewardship of a portfolio of leadership giving donors, consulting regularly with the Associate Director of Philanthropy on pipeline development.
• Contribute to the development of donor communications materials including customized accountability/impact reports, in collaboration with the Head of Communications and Brand.
• Work with print and mail-fulfillment vendors on project delivery.
• Work with the Data and Donor Service Administrator to identify cultivation, solicitation, and stewardship opportunities for monthly and annual fund donors.
• Collaborate with cross-functional teams within WaterAid Canada, such as with Communications and Brand, International Programs, Finance, Advocacy and Policy, Annual Campaign lead, and Database.
• Maintain strong relationships across the WaterAid International Federation; support WaterAid International to maximize global fundraising initiatives; represent and advocate for WaterAid Canada priorities within global fundraising working groups.
• Utilize data-driven insights to adjust strategies for optimal performance

About You:

• Minimum three years of experience working in a fundraising, donor relations, or stewardship capacity, particularly in an annual giving portfolio.
• Exceptional tact and diplomacy.
• An acumen for identifying philanthropic motivators and driving them to action.
• An entrepreneurial and collaborative work ethic.
• Exceptional verbal and written communication skills (in English, French is an asset)
• A good understanding of fundraising databases, particularly Raiser's Edge / NXT.
• A strong commitment to WaterAid's mission, vision, and values with the ability to effectively communicate this mandate in a manner that compels prospective supporters to join the cause.
• Donor-focused lens throughout fundraising cycle.
• Excellent communication skills and a proven ability to listen and engage with authenticity, as well as the ability to distill strategic or programmatic information to new audiences.
• Ability to craft compelling appeals through individual and mass communications.

• Knowledge of the international development sector a strong asset.
• Proven ability to exercise discretion and sound judgement to maintain confidentiality; commitment to upholding honest & ethical practices to ensure the safeguarding of people and organizational assets.
• Proficiency with MS Office (Word, Outlook, PowerPoint, Excel) as well as a CRM (Raisers Edge / NXT);
• Proficiency in using Mailchimp.
• Flexibility to work across time zones, with varied work hours, and maintain a healthy work/ life balance with supports in place.

How to Apply:

To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

To apply for this post, you must be able to demonstrate your eligibility to work in Canada.

Closing date: Application will close April 14, at 11:59 PM.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.