• Are you looking for volunteer roles ?

    Go to volunteering section

293

Permanent Jobs in Birmingham

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Top job
Forces Employment Charity, Birmingham (On-site)
£22,000 per year Pro rata
An exciting opportunity to join Forces Employment Charity
Posted today
Top job
St Giles Hospice, Sutton Coldfield (On-site)
£27,300 per year
As the Community Shop and Online Manager for our flagship store in Mere Green you will lead a team of paid staff and volunteers.
Posted today Quick Apply
Top job
St Giles Hospice, Kingstanding (On-site)
£23,166 per year
As a Community Shop Manager for St Giles Hospice you will lead a team of paid staff and volunteers.
Posted today Quick Apply
Top job
The Survivors Trust, Rugby, Warwickshire (On-site)
£24,820
Enthusiastic Fundraising Officer sought to raise funds for the vital support services we provide to charities working with victims of crime.
Posted today Quick Apply
Top job
Young Enterprise, Remote
£25,750 per year pro-rata
YE is a national charity working directly with young people, teachers, volunteers, helping young people prepare for their future
Posted today Quick Apply
Top job
Pancreatic Cancer Action, Remote
£27,500 - £30,000 per year
Opportunity to support the development of a rapidly growing action focused charity
Posted today Quick Apply
Closing in 7 days
Prospectus, Remote
£48,000 per year
Posted today
The Humane League UK, Remote
Starting Salary of £35,870 or £39,457 for Inner London Weighting.
Posted today
Page 1 of 20
Birmingham, West Midlands (On-site) 0.3 miles
£22,000 per year Pro rata
Full-time or part-time (Full Time (35 hours/ week), Part Time(3 days or 21 hours / week), Job Share )
Permanent

Actively Interviewing

This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!

Job description

CST Client Advisor

Role:

As a CST Client Advisor, you will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services. Working closely with the CST team, you will offer advice and guidance to both clients and employers, utilising ADAPT and the CTP jobs board (RightJob). This role requires a dedicated individual with exceptional communication skills and a passion for supporting others.

Reporting to the CST Team Leader and Support Centre Manager, you will contribute to the efficient operation of our office through your dedication and customer service skills.

This role offers flexible working hours, including options for full-time or part-time (minimum of 3 days or 21 hours) employment, and is open to job share arrangements with a salary of £22,000 pro rata.

Please indicate your preferred working schedule/ hours.

Key Responsibilities:

  • Monitor the progress of clients through telephone and email tracking, adhering to CTP CCMP and relevant working instructions.
  • Refer clients to appropriate resources such as Employment Advisors, Specialist Employment Consultants, or Career Consultants, in alignment with CTP CCMPs.
  • Provide responsive helpdesk support to employers and service leavers requiring assistance with CTP online services.
  • Accurately record all interactions with clients and employers on the CTP ADAPT BMS.
  • Track client outcomes post-discharge and record successful "Settled" outcomes as per CST CCMP.
  • Encourage employers to utilize the Right Job registration and vacancy posting process.
  • Assist in promoting CTP services to service leavers and employers.
  • Provide cover for other team members during absences or holidays.
  • Undertake additional tasks and requests as directed by the CST Team Leader / Support Centre Manager.

Person Specification:

Essential Competencies:

  • NVQ Advice and Guidance (Level 3) or equivalent.
  • Experience in guiding, advising, and supporting individuals.
  • Self-motivated team player dedicated to achieving successful outcomes.
  • Excellent verbal and written communication skills with a personable manner and strong telephone technique.
  • Proficient in IT and keyboard skills.
  • Experience in business administration, including database and customer relation management systems.
  • Strong organizational skills with a proactive approach to achieving goals.

Desirable Competences:

  • Empathy with the challenges faced by Armed Forces personnel in civilian employment.
  • Understanding or interest in the employment market and recruitment.
  • Experience in marketing, promotion, or customer liaison.
  • NVQ Advice and Guidance (Level 4) or higher.

Security Clearance:

  • Successful candidates must undergo Ministry of Defence security clearance, requiring residency in the UK for over 5 years.

Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.

If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply.

Posted by
Forces Employment Charity View profile Company size Size: 101 - 500
Posted on: 26 April 2024
Closing date: 24 May 2024 at 23:59
Tags: Admin,Advice, Information,Campaigning,IT,Management,Operations