Office Administrator Jobs in West Midlands
The Survivors Trust is a UK-wide membership organisation for specialist voluntary sector rape and sexual abuse support services. Our vision is for a society where services for survivors are trauma-informed and accessible according to need. Survivors and their partners, parents, families and supporters have a right to support and justice can access the right service for them at the right time, free of charge, and according to need.
We have over 120 member organisations in the UK and Ireland providing counselling, emotional support and advocacy for women, men, young people and children who have been affected by rape or sexual abuse/exploitation at any time in their lives.
We support our member agencies by providing a wide range of infrastructure support including regional meetings, networking events, specialist forums and workshops and representing our member agencies in national meetings. We provide accredited training for Independent Sexual Violence Advisors and bespoke training and workshops for professionals and organisations. We run a national helpline for anyone who has been affected by sexual violence in any way.
We’re looking for a Fundraising Officer to join our small and friendly team at our head office in Rugby, working with our Income Generation Manager to ensure our income meets the increasing demands for our services.
You will lead on developing and supporting trust, grant, commissioned and community fundraising activities, including researching fundraising opportunities and writing grant applications, working in collaboration with the Income Generation Manager. Supporting our amazing community fundraisers is an important element of the role, providing fundraising newsletters, updates and maintaining our fundraising webpages.
You will ideally have previous experience of working in the voluntary sector and experience of developing funding applications and building relationships with donors and fundraisers, but please don’t be put off applying if you don’t meet all these requirements. The right candidate will have the ability to communicate effectively in a friendly and professional manner, with excellent IT skills.
You will be required to undergo DBS clearance to work at The Survivors Trust.
Full-time - 35 hours per week, flexible working hours
Annual leave and benefits:
· 28 days leave, not including bank holidays
· Pension scheme with employer contributions of 6%
· 24/7 Employee Assistance Programme
· In-house training provided
Closing date: 13th May 2024
First interview date: 24th May 2024
Our vision is for a society where services for all survivors are trauma-informed and accessible according to need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
CST Client Advisor
Role:
As a CST Client Advisor, you will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services. Working closely with the CST team, you will offer advice and guidance to both clients and employers, utilising ADAPT and the CTP jobs board (RightJob). This role requires a dedicated individual with exceptional communication skills and a passion for supporting others.
Reporting to the CST Team Leader and Support Centre Manager, you will contribute to the efficient operation of our office through your dedication and customer service skills.
This role offers flexible working hours, including options for full-time or part-time (minimum of 3 days or 21 hours) employment, and is open to job share arrangements with a salary of £22,000 pro rata.
Please indicate your preferred working schedule/ hours.
Key Responsibilities:
- Monitor the progress of clients through telephone and email tracking, adhering to CTP CCMP and relevant working instructions.
- Refer clients to appropriate resources such as Employment Advisors, Specialist Employment Consultants, or Career Consultants, in alignment with CTP CCMPs.
- Provide responsive helpdesk support to employers and service leavers requiring assistance with CTP online services.
- Accurately record all interactions with clients and employers on the CTP ADAPT BMS.
- Track client outcomes post-discharge and record successful "Settled" outcomes as per CST CCMP.
- Encourage employers to utilize the Right Job registration and vacancy posting process.
- Assist in promoting CTP services to service leavers and employers.
- Provide cover for other team members during absences or holidays.
- Undertake additional tasks and requests as directed by the CST Team Leader / Support Centre Manager.
Person Specification:
Essential Competencies:
- NVQ Advice and Guidance (Level 3) or equivalent.
- Experience in guiding, advising, and supporting individuals.
- Self-motivated team player dedicated to achieving successful outcomes.
- Excellent verbal and written communication skills with a personable manner and strong telephone technique.
- Proficient in IT and keyboard skills.
- Experience in business administration, including database and customer relation management systems.
- Strong organizational skills with a proactive approach to achieving goals.
Desirable Competences:
- Empathy with the challenges faced by Armed Forces personnel in civilian employment.
- Understanding or interest in the employment market and recruitment.
- Experience in marketing, promotion, or customer liaison.
- NVQ Advice and Guidance (Level 4) or higher.
Security Clearance:
- Successful candidates must undergo Ministry of Defence security clearance, requiring residency in the UK for over 5 years.
Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
You’ll be responsible for managing the legacy and in memoriam (in mem) marketing programme, including annual budget proposals and analysis. You’ll promote legacy and in mem giving to both internal and external audiences, using a variety of techniques and media, including direct mail, telemarketing, digital, national events and internal cross-team working
Reporting into the Legacy Manager, you will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having previously worked within a direct marketing team within the charity sector, you’ll have experience project managing campaigns with external agencies and internal stakeholders utilising a variety of fundraising channels such as digital, email, social media, direct mail, and telemarketing.
You’ll also have gained experience using Dynamics 365, Raisers Edge or a similar database.
About The Role
- Lead on the planning and implementation of legacy and in mem fundraising portfolio, managing marketing campaigns from initial brief through to post campaign analysis.
- Develop and maintain sustainable relationships with in mem supporters and legacy prospects in local communities, with the support of community fundraising managers and local volunteers – keeping these supporters at the heart of your work to to maintain and increase their support through excellent stewardship.
- Prepare and administer correspondence and relevant paperwork and ensure maintenance for full and accurate database (D365/First Class) records, analysing financial and non-financial data to monitor and improve engagement and customer service performance.
- Proactively keep abreast of competitor activities, new initiatives and sector trends.
- Effectively plan and execute legacy events around the country, with the aim of motivating supporters to consider leaving a gift in their Will.
Please see the job description for more detail
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Animal Equality is an international organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India.
The Philanthropy Specialist plays a major role in meeting the organisation's ambitious fundraising goals. Responsible for major giving and grants portfolios, the Philanthropy Specialist identifies, cultivates, solicits and stewards financial support from generous individuals and granting bodies.
With a proven track record the successful candidate will network with key stakeholders, present compelling communications and generate significant funds. In turn, these funds will enable Animal Equality to achieve its ambitious financial targets and carry out its crucial campaigns to meaningfully transform and save the lives of farmed animals.
General Responsibilities:
- Oversee a dedicated portfolio of donors and prospects
- Proactively build our supporter base
- Increase demand for farmed animal philanthropic giving
- Inspire loyalty to the cause
- Meet and exceed annual income targets in support of our vision
- Oversee the organisation of supporter events
- Implement a strategic fundraising strategy
- Cooperate with others
- Manage records and reporting
Individual Attributes Required:
- Outstanding interpersonal skills: with strong relationship management, negotiation and influencing skills, communicate with senior individuals with passion and energy. Devise creative solutions to strengthen new and existing relationships, tailoring engagement approaches to maximise giving impact.
- Target-driven: with a keen eye for detail and a results-focused mindset, measure and closely monitor financial outcomes. Conduct robust research so as to anticipate and mitigate potential challenges.
- Resilience: work under pressure, managing competing priorities and adapting accordingly. Problem-solve and think innovatively to deliver against targets. Show outstanding emotional intelligence, with an ability to network and negotiate effectively.
- Gravitas: entrepreneurial and highly motivated, tailor communications to your audience.
- Professionalism: proficiently adept at cultivating and nurturing trusting relationships with diverse supporters, institutions, and team members whilst upholding the highest standards of professionalism and alignment with the Animal Equality culture at all times.
Position Requirements:
- A minimum of five years of related work experience in major gifts fundraising or in the field of marketing and communications, preferably at a non-profit advocacy organisation.
- A proven track record of bringing in major donations of six-figure sums.
- Experience with Salesforce CRM preferred.
- A practical understanding of fundraising, GDPR and charity regulation.
- Knowledge of and proven ability to develop and implement fundraising strategies.
- Ability to maintain confidentiality.
- Excellent organisational skills and attention to detail.
- Comfortable presenting professionally.
- A positive attitude, excellent interpersonal skills, effective communication, and the ability to work cooperatively with others in a team-oriented work environment.
- Ability to work additional hours, as needed, to meet deadlines, travel occasionally and manage workflow.
- Professional appearance and adherence to a vegan lifestyle.
- Commitment to the objectives of Animal Equality.
- You will be required to travel to London once per month at your own cost.
Salary and Benefits:
Salary band £37,000-£40,000, depending on experience. This is a remote working opportunity (UK-based candidates only).
- Personalised Employee Assistance Program (EAP): an Animal Equality--funded benefit that offers employees, supporters and volunteers confidential counselling and advice on a wide range of work and personal issues. The program offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy.
- Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm.
- Able Futures Support: The service is a nine month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work.
- Gifted yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills.
- Monthly stipends for employees to enjoy a vegan lunch at the Animal Equality monthly meetups.
For further information and to apply, please visit our website via the 'Apply' button.
Closing date: Friday 24th May 2024.
Animal Equality is an equal opportunities employer; we welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion, sexual orientation, gender identity or expression, or age. We are especially keen to encourage applications from: individuals who are Black and / or of the global majority; people with disabilities; and lesbian, gay, bisexual and transgender people. We are also proud to be a Disability Confident Employer and we will endeavour to accommodate any reasonable adjustments that individuals may require throughout the application process.
Animal Equality is a registered charity (England and Wales), no. 1168309.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
This is an exciting opportunity for an experienced Repairs and Maintenance manager to join our estates department as we start the implementation of our 2023-2028 corporate strategy that seeks to double our current housing offer and improve the quality of our existing estate.
The Estates Repairs & Maintenance Manager will report directly to the Associate Director of Estates working alongside the Estate's Surveyor, Facilities Officer, Estates Administrator and external property consultancy partner who will provide technical support in terms of the production of tender and specifications, contract administration, property surveys, cost advice and feasibility studies.
How you will make a difference
The main purpose of the Estates Repairs & Maintenance Manager role is to manage and oversee effective property repairs, maintenance and improvement works across the property portfolio and ensure that it remains legally compliant. This includes properties where the responsibility for repairs and maintenance is that of the Charity and equally of other parties such as landlords and housing associations. The role will include managing existing external contractor relationships and housing association repairs and maintenance performance, as well as introducing new supplier contracts where required according to the wider needs of the charity. The role will also include managing major/complex projects on behalf of the charity and supporting other areas of the department ensuring properties remain compliant.
*Appointments will be at the minimum of the band.
*London Allowance is paid for roles that are based within the Greater London area only.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
Don’t meet all requirements?
If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!
Caring for our people.
We offer a wide range of support. Some of our benefits include:
- PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
- Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments.
- Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
- Planning for the future: We have a contributory pension scheme.
- Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
You will support the compliant delivery of our Face to Face strategy, including using data and insight to deliver strong ROI and KPI’s across a variety of channels and regular giving products (including monthly donations, sponsorship/ value-exchange and lottery.) You will also be responsible for the training and monitoring of the fundraising agents who deliver our Face to Face campaigns.
Reporting into the Face to Face Manager, you will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
You will have experience of training and presenting as well as supporting Face to Face campaigns ideally within a third sector fundraising role. Key to this role will be the ability to build, manage and develop relationships.
Additionally, you’ll be able to run analysis and have experience using Dynamics 365, Raisers Edge or a similar database.
About The Role
- Provide continual training and compliance monitoring support to our Face to Face partners in the execution of all door, private Sites and events fundraising, this includes leading on developing new opportunities in conjunction with St John events.
- Oversee and collaboratively work with our Telephone Fundraising partners on their training and compliance of all deliverables such as welcome calls, upgrades, reactivations and other fundraising campaigns – includes caller listening
- Oversee regular audits of agents, to monitor against key auditory compliance and performance metrics.
- Manage relationships with our Face to Face partners with training, development and materials, and performance reviews. Monitoring various forms or training and reviewing inductions in line with our agreed contract.
- Build a strong knowledge of all areas of St John Ambulance’s work, carrying out continual research and gathering information, case studies and photos for use in training booklets, scripts and materials. Where appropriate, to liaise with external agencies such as designers and copywriters.
Please see the job description for more detail
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This role is the first point of contact for journalists getting in touch with the Trussell Trust. The role is accountable for handling media enquiries; checking and responding to the press inbox; media monitoring and securing press coverage. The Press Officer will assist with media work through print, online and broadcast news to help build understanding, awareness and consideration of the organisation’s mission and goal. The Press Officer will support and advise colleagues, food banks in the network and external stakeholders to ensure they receive media coverage of strategically important projects.
Role responsibilities
· Handle incoming enquiries and provide accurate, timely and appropriate responses, briefing journalists in line with the Trussell Trust’s key messages and priorities.
· Build relationships across the organisation, within the food bank network, with external stakeholders such as corporate partners, and with journalists to assist with securing coverage across national, regional and local media to reach new audiences and build cause awareness
· Horizon scan for media opportunities and develop innovative integrated communication plans, overseeing advice, statements, timelines, and key messaging to engage specific audience segments.
· Arrange spokespeople for interviews and support with organising and managing press visits to food banks, as well as photo calls, to support the organisation’s communications priorities and campaigns
· Circulate regular coverage updates across the organisation and help maintain and develop media databases, key performance indicator reports and other admin systems and processes to ensure continuous improvement
· Act as the media lead on proactive projects that help build understanding and awareness of both Trussell Trust and the food bank network’s strategic objectives.
· Participate in regular 1:1s and annual reviews, contributing to the identification of objectives and targets, and monitoring of progress towards them
· Participate in an out-of-hours rota for media enquiries.
Person Specification
Technical skills and minimum knowledge:
· Experience of working within a press office environment/PR
agency with a track record of securing high-impact coverage.
· A confident communicator who demonstrates strong written and verbal communication skills.
· Demonstrates experience of tailoring communication for different audiences and circumstances.
· Knowledge of UK national, regional and local media and how to leverage them to get key messages out to the public. Some experience of handling media enquiries and speaking to journalists.
· Has a clear idea of priorities and manages own time appropriately while delivering key outputs and replying to requests in a timely fashion
Behaviours and competencies:
· Demonstrate dedication to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially excluded backgrounds
· Commit to occasional need to work outside of normal working hours and to travel throughout the UK
· Passionate about the work of the Trussell Trust and able to represent it and its values effectively
· Demonstrates resilience, resourcefulness, flexibility and perseverance
Role models inclusive behaviours and values
Would you like to join RBL’s influential Campaigns, Policy and Research team? Would you like to to champion and advocate for the interests of the Armed Forces community?
We are looking for a Policy Officer to join our busy team, specialising in welfare and employment policy.
This role will see you working to influence the policy landscape, and develop evidence-based policy positions, on issues concerning finances and debt, welfare benefits, and employment, affecting the Armed Forces community.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Policy Manager, key responsibilities will include:
· Monitor the policy landscape and upcoming policy development across the welfare and employment portfolio, within central, local, and devolved government
· Track and analyse changes in needs, priorities, and concerns of the armed forces community
· Use qualitative and quantitative research, policy analysis and lived experience to develop robust, evidence-based policy positions and proposals
· Identify, establish, and maintain an impactful network of key policy stakeholders across the charity sector and government
· Represent RBL publicly through securing opportunities to present policy issues and products, including at relevant events, workshops, external committees and working groups
Here at RBL, we support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings) to our London Head Office hub.
Should you wish to explore a hybrid London working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Sunday 19th May 2024
Interview Date(s): Interviews (including a short assessment/task) to be virtually on 4th and 5th June 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for an Operations Officer to support our Head of Training and our associate training team and, on occasion, the wider team, to organise and deliver our training and consultancy services
Essential skills
Highly proficient in Microsoft Office Suite including Word, Excel and Power Point.
Highly proficient in the use of online platforms, including Microsoft Teams
2+ years proven work experience in a similar role
Use of accounting software, Xero (desirable)
Responsibilities
Support the marketingof our training courses and consultancy.
Creating/scoping new systems and/or software to support data management systems.
Handle new bookings, including liaising with external commissioning clients..
Schedule training sessions, distribute training manuals, evaluation forms and other materials.
Manage and maintain the training calendar, including creating, managing and sending out meeting links, and acting as the contact for our team of associate trainers
Provide TEAMS / Zoom support for our virtual training delivery, and organise logistics for in-person delivery
Manage invoicing and payments
Provide other administrative support to team members as required
Candidate requirements
Qualities
Detail-oriented administrator who can manage and prioritise multiple tasks.
Ability to use own initiative and adapt to changing priorities .
Self-motivated person who is comfortable in a remote-working team.
Strong relationship-building and communication skills, written and verbal.
Adaptable, solution-focused, problem-solver
The client requests no contact from agencies or media sales.
Work setting: Hybrid (2 days per week in the office)
Salary: between £27,011 and £32,524 per annum
Hours: Permanent, Full-time (36.5 hours per week)
Location: Midlands
Are you committed to setting and maintaining the highest standards in assessment and qualification? Do you have experience writing standardisation materials, qualifications or developing assessments? Are you passionate about ensuring standards excellence in education and assessment?
TPP are recruiting a Compliance Standards Lead on behalf of our client, a highly respected awarding organisation dedicated to ensuring the safe and fair awarding of qualifications.
The Role:
As a Compliance Standards Lead, you will play an essential role in defining and establishing standards for assessment associates and centres. You will also collaborate with industry experts to create clear, comprehensive standards that reflect best practices and meet industry requirements.
Main responsibilities:
- Lead the design, development, and implementation of training and development plans for centres and associates.
- Provide accurate advice and support to ensure compliance with standards.
- Oversee compliance policies and procedures to meet regulatory requirements.
- Monitor associate performance and implement performance management processes.
- Contribute to qualification development and approval processes.
Requirements:
- Experience of assessment or qualification development and review.
- Knowledge of awarding body and regulatory structures.
- Experience of external quality assurance processes and procedures.
- Excellent interpersonal, communication, and negotiation skills.
- Ability to work under pressure and to tight deadlines.
- Attention to detail and prioritisation skills.
- High levels of personal organisation, diligence, and integrity.
Additional Information:
- This role requires travel between offices and nationally, so a driving licence is essential.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have experience of outbound calling in a call centre environment? Do you thrive on connecting with people and making a difference?
Look no further! Join our team as a fundraising call centre agent and contribute to world free from the fear of heart and circulatory diseases. A world without heartbreak.
About the role
As a valued member of our Customer Engagement team, your role will be pivotal in driving our support and fundraising efforts through outbound calling. Your mission is to connect with our British Heart Foundation (BHF) supporters, who are the lifeblood of our organisation.
Here’s how you’ll make a difference:
- Supporter Engagement Specialist: Connecting with our BHF supporters through outbound calls.
- Fundraising Event Advocate: Promoting major fundraising events like the London Marathon and the London to Brighton Bike Ride.
- Customer Experience Ambassador: Enhancing satisfaction and relationships through social media and stewardship activities.
Working arrangements
We have two 6-month fixed term contracts available. These roles, while initially for six months, could potentially lead to permanent job opportunities.
Working hours are between 09:00am – 07:00pm, subject to business needs. Normal working hours are 09:00am to 05:00pm - Monday to Friday, with flexibility to work 11:00am - 07:00pm during peak event season.
This is a blended role, where your work will be dual located between your home and our Birmingham office (B37 7YE).
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
- Outbound Calling Experience: You’ve honed your skills in a call centre environment, where you’ve built strong relationships over the phone. You can use your experience in this environment to enhance our customer experience and drive fundraising revenue.
- Exceptional Communication Skills: Your written and spoken English is impeccable. You’ve previously experience engaging with customers via social media.
- Tech Proficiency: Your computer literacy is top-notch, you have experience with Microsoft Office, CRM systems, and data entry.
- Outstanding Customer Service: World-class customer service is your mantra. Your empathy and enthusiasm radiate, and your skills enable you to facilitate informative and engaging customer interactions.
- Attention to Detail: You’re meticulous. Whether it’s accurately recording data or ensuring smooth operations, your administrative skills shine through.
What can we offer you?
Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential. We have a strong culture of internal progression and will actively support you to develop your career within the Customer Services team and the wider organisation.
Our generous staff benefits include:
• 30 days annual leave plus bank holidays
• Private medical insurance
• Dental health cover
• Contribution towards gym membership
• Pension with employer contribution up to 10%
• Life assurance
The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.
We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.
You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.
You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.
We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.
There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.
The client requests no contact from agencies or media sales.
About INTRAC
INTRAC exists to promote positive social change. We do this by strengthening the wider ecosystems of civil society support and also by supporting civil society organisations themselves. So that these organisations are better able to develop, engage with others, and do what they want to do, better. We are a group of ethical and values-driven practitioners with expertise in civil society strengthening. Through our staff and global network we provide consultancy services, training and practical resources to support civil society actors in different ways.
We are particularly focused on organisational change and strengthening and providing support to strategy development, evidencing impact, and capturing, and responding to, learning. We work with organisations, movements and networks, and to strengthen the enabling environment for civil society. Our ambitious new strategy focuses on strengthening civil society ecosystems, rooted in local culture, methods, practices and knowledge bases, and connected to global learning and debate to enable further sense-making and collective action to change how civil society is supported.
About the role
As Project Officer you will play a central role in the delivery of INTRAC’s consultancy assignments and grant funded projects. This will involve coordinating short and long term projects, involving staff and consultants through our global network and clients around the world, ensuring effective and quality delivery. We carry out a wide variety of assignments, ranging from project evaluations to bespoke in-house training and learning partner roles for complex, multi-country civil society strengthening programmes.
You will work on a range of activities, such as organising and supporting online learning sessions, meetings or focus groups, coordinating feedback, communicating with team members and clients, administrative tasks, to support the smooth running and success of our work.
You will have an eye for detail, experience providing administrative and coordination support to complex projects and will be comfortable carrying out a number of tasks with competing deadlines at the same time.
We are looking for a versatile and dynamic individual, wanting to use their skills to support civil society around the world and with an interest in current debates concerning decolonisation and movements to shift power.
The client requests no contact from agencies or media sales.
Job Advertisement Title: Associate Director of Principal Giving, University of Birmingham
Salary: Grade 9 - Full time starting salary in the range £56,021 to £84,644
Location: Birmingham, UK (hybrid work - in the office 3 days a week)
Are you a senior fundraiser who wants to focus on Principal Gifts? Or perhaps you are a major gifts fundraiser who is ready for a leadership role?
We are recruiting our new Associate Director of Principal Giving to lead our Principal Gifts programme – a programme of ambition and almost endless potential.
As Associate Director of Principal Giving, you will work at the most senior levels with individuals, companies, and trusts and foundations in the UK and internationally. A vital member of the Senior Leadership Team, you will be a key source of strategic guidance and support for university leaders, academics, and fundraising colleagues across the University.
This is an opportunity to make your mark on one of the largest campaigns in the history of UK higher education, Birmingham In Action. Our £600m campaign aims to transform lives for our generation and the next, by tackling some of the world’s greatest challenges, today - challenges such as youth mental health, the climate crisis, AI, and the UN Sustainable Development Goals.
A key member of the Senior Leadership Team, reporting to and working closely with the Director of Development and Alumni Relations, you will have the opportunity to work on transformational gifts – interesting, complex, exciting gifts that will have global impact.
Our team here is passionate, creative, ambitious, and made up of individuals who are dedicated to our work, as well as to supporting each other. We are determined to welcome a diverse group of colleagues into our team to represent the student body we support, the alumni constituency we engage with, and the city in which we thrive.
You will be a values-driven leader, entrepreneurially minded, and comfortable orchestrating a myriad of stakeholders. With a track record of securing gifts of 6 figures upwards, you will have a demonstrable record of building relationships and engaging with philanthropists and high net-worth individuals.
If you are attracted by the scale of the ambition here, the excellence of the campaign, and the fantastic opportunity that working for a large, civic University with over 400,000 alumni around the world offers, please get in touch. We hope to hear from you!
The University of Birmingham is partnering with Joanna Logan and Erin Hall-Westfall of Constellate Global Talent on this search.
Interested?
The candidate pack and details to contact us for a confidential discussion are attached.
To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than midnight on Sunday 12 May 2024.
Please do not apply via the University of Birmingham website. No agencies please.
This role is an exciting opportunity to help support the mission of the charity through a programme of income-generating corporate cooking teambuilding challenges. We have been running these successfully for several years and are now looking to replicate the model outside London, starting with a pilot in central Birmingham.
You will facilitate and run our Food Invention Challenges in a kitchen facility in central Birmingham, collaborating with corporate teams, local stakeholders and the venue.
We are seeking a people-oriented person with great communication skills, who is looking for a flexible role that has the potential to grow. If you have a love of food, strong organisational skills and enjoy creating fun and engaging teambuilding sessions, then this is the role for you!
Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) pro rata based on FTE/working hours. Plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on 7th May 2024.
Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Interviews scheduled for: week commencing 13th May 2024
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We do not hold a sponsor licence therefore we are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.