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Harrogate, North Yorkshire (On-site)
£28,500 per annum
Job description

Café Manager 

Full time (37 hours) 
Hornbeam Park, Harrogate, North Yorkshire 

The Role 

An exciting Café Manager position has opened at our Yorkshire Cancer Research Centre, which houses a fully integrated Cancer Rehabilitation Centre, Shop, Donation Centre, Office, and our first-ever Café, named Café Hornbeam. 

We are looking for an experienced Café Manager who will provide excellent customer service, prepare delicious food, and create a warm and welcoming space, inspiring their Deputy Café Manager and team of employees and volunteers to do the same. This role will be accountable for the overall management of the Café, including process and policy adherence and development, and Food Safety. 

Specifically, you will: 

  • Uphold and manage café operating procedures and policies, including Food Safety, Allergens, Health and Safety and Trading Standards.   

  • Manage the product mix, introducing new products where appropriate and maximising profit margins.  

  • Identify appropriate food and drinks suppliers and build and manage supplier relationships.  

  • Maintain an up-to-date awareness of developments within the café/food service industry to make or recommend appropriate changes to the delivery of café services and products.   

  • Ensure the café is presented to the highest standards with attractive merchandising of food and drinks. 

  • Effectively manage time to work alongside the team, whilst completing managerial duties.   

  • Plan and oversee the implementation of new menus, specials, and food and drink related offers.   

  • Manage the Deputy Café Manager and Café Assistants, including supporting them with their continued development, managing rotas and timesheets, providing training and providing appropriate support when needed. 

  • Maximise profitability through driving sales and managing and controlling costs, stock, and margins effectively. 

  • Be trained as a First Aider and Fire Marshal.   


About You 

To be considered for this role, you will need: 

  • Proven experience of working in a catering or hospitality role at a similar level. 

  • Level 3 Food Safety & Hygiene Certification. 

  • Experience in managing staff and/or volunteers including recruitment and development. 

  • To be highly organised with good time management skills and the ability to prioritise your workload to meet deadlines. 

  • Excellent communication and interpersonal skills with the ability to motivate yourself and others. 

  • Strong leadership skills with the ability to coach, develop and nurture talent.   

  • To be resilient and adaptable to change. 

  • To be willing to undertake an enhanced DBS check with children's barred list due to the requirement to supervise and train Cafe volunteers between the ages of 14 – 18 years old. 

About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.  

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.  

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our [Job Title], you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 


Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.  

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 14th May 2024. Please read our privacy notice before applying. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.


Posted by
Yorkshire Cancer Research View profile Company size Size: 101 - 500
Posted on: 30 April 2024
Closed date: 14 May 2024 at 23:59
Tags: Management, Retail, Volunteer Management

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