Senior Caseworker and Caseworker (Welfare Benefits) - We are recruiting for two roles

This is an exciting opportunity to join our dynamic and committed advice team.  We are recruiting to two posts, a Senior Caseworker  who will be responsible for line managing caseworkers alongside holding a caseload, and a caseworker.  Both roles will  provide in-depth advice and casework on a range of Welfare benefit  issues to low-income Londoners , including taking cases to the First Tier Tribunal. 

About You  

We are looking for experienced and proactive individuals with in-depth knowledge and experience of providing welfare benefits advice and casework that meets quality standards and achieves performance targets.

You will have excellent communication and interpersonal skills and have a commitment to working with communities who are highly disadvantaged.  With a passion for helping people to overcome poverty,  you will have the ability to interview, advise, and work with service users empathetically.  You will have a commitment to working in an anti-poverty charity that sees Policy & Influencing and Advice work as complimentary and integrated components of its strategy to eradicate poverty.  Identifying and highlighting social policy issues and trends arising out of your advice and casework you will help inform our policy influencing and campaigning 

About Z2K 

Z2K’s vision is that everyone lives a life free from poverty. We are here to end poverty for the more than 1 in 5 people in the UK who experience it. To secure adequate incomes and freedom from high costs, we provide frontline advice and representation and campaign for change.   We work alongside experts by experience in everything we do. 

Our casework service covers welfare benefits and housing.  Our welfare benefits work is  predominately  appeals and mandatory reconsiderations, challenging incorrect decisions made by the DWP or LA’s that have a serious impact on clients, such as incorrect assessments, sanctions, deductions and overpayments.   We are at the beginning of an ambitious 5-year strategy, and this is an exciting time to join Z2K and help us develop our service and deliver impactful advice. 

 We encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis, we reserve the right to bring forward the closing date where we have sufficient applications from appointable candidates.