Jobs for the Mental Health sector

Purpose

The Fundraising Development Officer supports the delivery of our individual giving programme, helping to nurture current supporters and attract new ones.

You will be responsible for building our regular giving support, implementing supporter journeys and co-ordinating our annual appeals. You will also work closely with the Head of Fundraising in developing our major donor plans, and support with other individual giving channels, including in-memory giving and legacy giving. 

The role also takes a lead on prospect research, supporting the development of our portfolio of high-value prospects. Through detailed research on prospects and donors, you will build prospect pipelines that will support income growth across the fundraising team. Your excellent interpersonal and communication skills will see you supporting individual fundraisers across the team nd strengthening the prospect pipelines that drive income at the highest levels. You will use a range of sources to obtain relevant information that can contribute to proposals, communications and donation strategies. 

We are looking for someone who has great communication and research skills, and a collaborative approach. You will be a self-motivated, proactive and analytical individual with the ability to build, manage and develop relationships across teams. 

While a background in fundraising or prospect research is desirable, it is not essential. If you bring the right skills and are willing to learn, we'd love to hear from you. 

Key responsibilities and duties 

• Manage our ‘Friends of Charlie Waller’ regular giving scheme, building the supporter numbers and engagement with the charity. 

• Deliver exceptional supporter care to our regular supporters, recognising opportunities for deeper engagement and potential for further support. 

• Implement the supporter journeys for regular and one-off donors, creating communications to engage them with the cause and understand the impact. 

• Co-ordinate our appeals cycle, working closely with colleagues across the charity to collate appeal content, including case studies, statistics and images. 

• Support the development of our major donor plans, identifying prospects within our supporter base and assisting with stewardship plans.

• Support the development of our plans for building in-memory and legacy giving, including stewardship and cultivation events. 

• Undertake detailed research on prospects and donors to grow our portfolio of high-value supporters, including individuals, corporates and trusts. 

• Complete due diligence checks on prospective supporters, in line with the Trust’s donations acceptance policy.

• Monitor research subscriptions & news alerts to identify new opportunities. 

• Share insight and knowledge on the latest trends in philanthropy and corporate giving with the rest of the team.

• Provide regular updates on progress against agreed objectives and contribute to wider departmental fundraising reports as required. 

• Attend CWT events as appropriate to establish new contacts, develop existing relationships, and raise the profile of CWT with potential supporters. 

• Ensure that systems and processes are effective, and that our database is being updated and utilised as the central source of information.

• Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures.  

• Routine call handling as part of the wider office administrative team.

• Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post.

To apply 

If you would like an informal discussion about the role with our Head of Fundraising, this can be arranged via email to recruitment(at)charliewaller(dot)org

The deadline for applications is 12 noon on Monday 1st September 2025 – please note, we reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you’re interested, please submit your application as early as possible. 

Please submit via your chosen job website, or send your CV and a supporting statement to recruitment(at)charliewaller(dot)org. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement. 

You will hear back from us by Friday 5th September, if not before and should you be shortlisted, an interview will take place w/c 8th September and will involve a competency interview along with a short written task relevant to the role.

We will provide details about the task 24 hours in advance to allow candidates time to prepare and we will also provide 50% of the interview questions in advance so that all candidates can perform at their best.

Person Specification

The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply. 

Skills required and relevant experience 

Essential

• Knowledge of standard Microsoft Office software, especially Outlook, Excel, Word. 

• Familiar with or keen to learn about charitable fundraising. 

• Strong administrative skills. 

• Ability to work efficiently and accurately under pressure. 

• Excellent relationship management skills. 

• Experience of various communication channels, traditional and digital. 

• Comfortable with digital tools to aid promotion and fundraising. 

• Excellent oral and written communication skills, with the ability to interpret and present complex information with clarity. 

• Ability to prioritise workload and respond to urgent issues and deadlines. 

• Good IT skills, including an ability to troubleshoot. 

Desirable

• Experience of delivering high-quality research both proactively and to set briefs. 

• Comfortable working with databases. 

• Knowledge of GDPR requirements. 

Attainment  

Essential

• Maths and English GCSEs, Grade C minimum, or equivalent by experience   

Personal attributes  

Essential

• Excellent attention to detail. 

• Confident in building relationships. 

• Initiative-taker and solution-minded with a can-do attitude towards any task or challenge. 

• Ability to prioritise and work to deadlines. 

• Professional, enthusiastic and flexible, with a strong willingness to learn.

• Capable of working as part of a team and autonomously. 

• A commitment to working to meet the charity’s objectives. 

Desirable

• Interest in and awareness of mental health issues. 

Lead AWARE’s fundraising strategy and make a lasting impact on mental health in Northern Ireland

As the leading charity in Northern Ireland working specifically to support those affected by depression, anxiety and bipolar disorder, this is a great opportunity to have an impact on expanding service provision by resourcing our work. The role of the Head of Fundraising is integral to the organisation and plays a key role in setting the income generation strategy for the organisation. 

A bit about the role and what we are looking for :

• The role will be focused on leading the organisation's fundraising team in order to achieve income generation targets to match the service delivery aspirations of the organisation.
• This post holder will be a fundraising professional with integrity, passion, motivation and ingenuity.
• The postholder will be innovative and creative in their approach in an organisation that welcomes opportunities to do things a little differently.

Key Responsibilities :

• Maintaining and expanding the current income generation of AWARE
• Developing our fundraising offer through diversifying our fundraising plans whilst focusing on those which are effective
• Supporting the strategic development of the organisation
• Responsibility for the development, delivery, monitoring and evaluation of the organisation's fundraising strategy

For a detailed list of key responsibilities and person specification, please refer to the attachment below.

TO APPLY, click the blue button above and follow the instructions, help shape the future of AWARE’s fundraising!

Working Well Trust is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are recruiting Employment Advisors to join our IPS service, you will be based in Enfield, working 35 hours per week. The service has been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  You will also be working to targets whilst maintaining a high-quality service. 

If you would like to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: Monday 18th August (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.

Telephone interviews: w/c 18th August

Final Stage interviews: TBC

We are working in partnership with Andover Mind, the charity has been working in the local area since 1984, and more recently in Romsey, Basingstoke and Aldershot, providing support, advice, and information for anyone affected by mental health distress.  They also deliver training and encourage local people to talk about mental health to help break down the stigma which surrounds the subject. 

A new three-year business plan was recently agreed, and its implementation is underway.

Andover Mind is now seeking to appoint a new Chief Executive Officer to lead the senior leadership team providing leadership, developing and implementing Andover Mind’s strategic and operational plans and leading on income generation, partnership and business development and for being an effective advocate for the charity and its beneficiaries.

Key responsibilities: 

• To support and advise the Chair and Board of trustees in setting the vision, strategy and business planning across mental health, health & social care policy and practice
• Create an organisation able to support its communities with easily accessible, mental health support
• To create and sustain effective multi-channel, multi-purpose income generation.
• Lead on organisational change: identifying and responding to internal and external challenges and influencing organisational culture so the organisation is supportive, inclusive and cohesive.
• Deliver an ambitious, aspirational and innovative strategy that has a clear measurable impact.

The new CEO will be responsible for the day to day running of the Charity, providing effective leadership and direction for the organisation.  The successful candidate will instil the positive culture of the organisation and motivating the team to achieve fantastic results.  You will be a problem solver who understands the bigger picture and will be able to demonstrate this through your experiences.  You will be able to develop highly effective partnerships, be an active listener, excellent communicator and be an ambassador for the charity. 

If you feel you have the values and skills to succeed in this role, we very much look forward to hearing from you. 

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law. 

Applications should be submitted via the Charisma Charity Recruitment website and include your CV and supporting statement. For more information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment.

Closing date for applications: 25 August 2025

Charisma interviews must be completed by 27 August, prior to shortlist on 28 August

Interview dates: w/c 1 September 2025 to be confirmed, to be held in-person in Andover, Hampshire

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you. As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

We are looking for someone who is empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

Key Responsibilities:

· Follow confidentiality and safeguarding policies

· Provide appropriate signposting to external services in accordance to callers identified needs.

· Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements

· You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.

· The ability to think on your feet to support callers who may call during panic attacks or flashbacks

· Excellent communication skills, spoken and written.

· Providing email support to individuals.

· Being flexible in your approach to your work in line with changing and growing needs of the support service.

· To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 1 September 2025.

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Interviews: Shortlisted applicants will be contacted directly. We anticipate interviews in early September in person at our Stockport office.  

The job description and application form are also available from our website 

Can you make a difference to the lives of thousands of young people? Do you want to develop your career within a multi-award winning social enterprise?

WHAT WE DO

Our mission is to provide mental health support available to everyone, everywhere. Tellmi is a multi-award winning fully moderated, anonymous, mental health service predominantly for young people aged 11-25. The Tellmi app safely enables young people to talk about difficult things and encourages them to help themselves, by helping each other. Beneath an engaging anonymous peer to peer feed, Tellmi integrates the latest psychological research to promote the development of protective factors such as emotional resilience, empathy, social skills, stress management and coping techniques. Tellmi is commissioned by the NHS and Local Authorities across the UK and works closely with schools, CAMHS and VCSFEs.

The Tellmi app is free to download with premium features in commissioned areas. The app is available 365 days a year, 24/7 and our moderators, counsellors and therapists are available from 8:30am until 11pm everyday.

YOUR ROLE

Your role is to ensure the operation of the Tellmi Mental Health Service is safe and effective for all users. This role encompasses direct support for our users via the Tellmi app as well as behind the scenes management of operations. You will be one of the counsellors on call to respond to high risk posts during daytime working hours. You will manage the human element of our digital service including the users, moderators, counsellors, therapists and volunteers. You will take a keen interest in the wellbeing of our users and through curiosity and compassion ensure that they receive the best support that we can provide. You will succeed in this role if have experience of counselling, youth or social work and you are a good communicator who is able to win the trust of your team through compassionate accountability.

As Designated Safeguarding Lead (DSL) you will take primary responsibility for safeguarding and child protection within Tellmi. You will act as a point of contact for staff and volunteers, providing advice and support on child welfare and protection matters relating to our users. You will manage safeguarding concerns, liaise with external agencies especially in commissioned areas and ensure the company’s safeguarding policies are up-to-date and effective. Although an important responsibility the DSL element is a relatively small part of the overall role.

You will report directly to the Co-CEOs. We are looking for someone who is highly proactive, totally reliable and is eager to take the initiative to help us continually improve the service. We will expect you to enjoy learning and actively pursue continual professional development to ensure that you are fully up to date with the latest policies, regulations and guidance related to your role. You will be expected to share in the on-call remote support of moderators, counsellors and therapists in the evenings and weekends.

This role offers considerable opportunity for career progression as the business grows.
 

YOUR SPECIFIC DUTIES

Moderation, counselling and supervision (15%)

• Responsible for responding to high risk users during the day including emergency third party disclosures if required.

• Providing occasional cover for moderation or counsellors at any point during the operational hours.

• On call for ad hoc support of counsellors and therapists during evenings and weekends (typically three to four times a week).

Management and oversight of moderators, counsellors, therapists and volunteers (25%)

• Organise and manage rotas for moderators/counsellors.

• Process and monitor referrals for Tellmi Therapy.

• Performance manage and oversee quality control of moderators, counsellors and therapists.

• Maintain and develop guidance, training, policies and operating procedures (SOPs).

• Be the first point of contact for moderators, counsellors and therapists to support with operational issues and queries. 

• Facilitate peer supervision sessions for counsellors and therapists

• Manage recruitment of new moderators, counsellors and therapists including identifying workforce needs.

• Deliver moderation, counsellor and therapist training.

• Provide strategic oversight and operational support for the SuperPeer volunteer programme.

• Provide occasional support with training of the SuperPeer volunteers.

Designated Safeguarding Lead (10-15%)

• Maintain a level 3 safeguarding qualification and other relevant CPD for both children and adults

• Ensure that all staff and contracted staff maintain the safeguarding qualification appropriate to their role.

• Have primary responsibility for safeguarding for children and adults across the company (users and staff).

• Maintain and develop the Tellmi Safeguarding policy.

• Be on call for urgent safeguarding matters.

• Identify, monitor and create support plans for complex Tellmi users.

• Be the named Caldicot Guardian (training provided if needed).

• Write safeguarding and incident reports.

• Liaise with the Service Delivery Contract Leads to determine how to share safeguarding information in commissioned areas.

• Create NHS safeguarding assurance reports and attend relevant meetings in commissioned areas.

• Undertake the duties of Patient Safety Manager for NHS contracts including attending relevant meetings, maintaining patient safety procedures and reporting patient safety incidents.

App operations (40%)

• Monitor for issues arising on the app and report as appropriate.

• Make use of data generated by the app to monitor and report on the general performance of the Tellmi service.

• Contribute to the management of the Tellmi Directory.

• Use knowledge of user behaviour and app operations to contribute to the development of the app.

• Line manage the Operations Assistant.

• Collate user feedback.

• Manage user accounts and permissions on the Tellmi platform.

• Contribute to the maintenance and updates of company policies.

• Respond to email queries from users and others.

• Manage and setup of in app Notices to users including Tellmi Therapy invites.

• Maintain strong working relationships with Co-CEOs, and other senior staff in order to ensure transparency and rapid response to arising issues.

Contract Support (5%-10%)

• Ensure that the app configuration meets needs of new commissioned areas.

• Ensure that Tellmi meets the quality requirements for the LLR ICB by creating the LLR quality report, attending quarterly review meetings and progressing resulting actions. 

• Oversee quality reporting in future commissioned areas as required.

• Provide updates and insights to feed into the quarterly reporting to commissioners.

• Use knowledge of user behaviour to contribute to development of outreach and engagement campaigns.
   

YOUR EXPERIENCE, SKILLS AND CHARACTERISTICS

Essential

• Someone who has experience of delivering and managing a support service. 

• Relevant qualifications in psychology, counselling or related field such as social work or mental health practitioner

• At least four years experience managing people in a relevant field

• Curiosity in people, processes and systems

• Some safeguarding experience

• Clean enhanced DBS

• Trustworthy

• Attention to detail/accuracy

• Compansionate

• Excellent standard of written and spoken English.

• Use of standard IT tools such as word processing and spreadsheets.

• Proactive and diligent.

• Organised and self-motivated to manage your workload effectively.

• Able to work independently. 

• Happy to have a varied set of responsibilities and tasks.

• A team player who is willing to be brave, to try and able to learn from failure.

 

Desirable

• Previous safeguarding lead

• Familiar with Google Workspace tools (docs, sheets, etc).

• Familiar with Solution Focused Therapy

• Interest in health technology

• Experience in or knowledge of NHS mental health services or social care.

WHAT WE OFFER

• A degree of flexibility over working hours.

• Direct impact on our mission to improve the health and happiness of young people.

• Work alongside a highly creative and ambitious team.

• Performance reviews and opportunities to develop oneself in a multitude of different areas.

• Training in offering peer support, safeguarding, moderation and the Tellmi counsellor approach.

• A rare chance to work in a tech focused social enterprise which would highly benefit anyone with ambitions to become more entrepreneurial.

• An opportunity to experience different aspects of the business.

• Insight into a mental health support tool.

• Skill development.

• Additional wellbeing days.

WORKING HOURS, LOCATION AND TRAVEL

• You will attend our London office near Waterloo, London at least twice a week.

• Internal meetings take place either at our office near Waterloo, London or Spitalfields, London.

• Expenses will be covered other than for commuting to and from our offices.

Tellmi is committed to the safeguarding of unborn babies, children, families and adults. We aim to both protect users from harm and ensure that their right to confidentiality is properly upheld, in keeping with the law and good practice guidance. This role will involve obtaining an enhanced DBS check.

Salary: £35,000 - £38,000
Contract: Full-time, Permanent
Location: Ewell, Surrey – Hybrid (1 day/week in office)
Closing date: 15 August
Benefits: 28 days annual leave plus bank holidays, 3 wellbeing days/year, healthcare cashback scheme, flexible working, and more.

We’re thrilled to be working with Samaritans to find a Trust and Grants Fundraiser to join their team and play a pivotal role in securing high-value funding to support their strategic projects and branch network.

As part of this exciting role, you’ll lead on developing compelling bids and managing a portfolio of high-value funders (£50k-£100k). You’ll collaborate across departments to create persuasive cases for support, build strong relationships with funders, and contribute to the growth of their trust and statutory income.

To be successful in the role of Trust and Grants Fundraiser, you will need:

• Proven experience in securing five-figure grants from trusts and foundations.
• Strong bid writing and storytelling skills, with the ability to craft compelling narratives.
• Confidence in developing full cost recovery budgets and financial reporting.
• Experience managing funder relationships and understanding grant management requirements.

For an informal discussion about the role, please get in touch and ask for Heather, quoting the reference 2674 HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, using our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

Residential Support Worker (Mental Health), Flint Green House 

Acocks Green, Birmingham 

£24,570 per annum 

Hours: 37.5 hours per week (Full time working flexible shifts Monday to Sunday) 

Post holders must be able to work flexible shifts Monday to Sunday. There is also a requirement for the post holders to be available to work sleep-in duties (for which there is a separate allowance paid). 

Are you enthusiastic, able to facilitate recovery activities, fun loving, passionate about mental health, a good negotiator and motivator and able to work on a rota basis? 

Our Residents are looking for someone who is “pleasant, respectful, approachable, easy to speak to, willing to listen and someone who thinks on their feet.” 

Do you have an interest in working with those who experience mental health distress who are living in a Residential Care Home? 

We are a leading provider of mental health services in Birmingham and the West Midlands. As a Residential Support Worker, you will work in partnership with people who are experiencing mental health difficulties using a person-centred recovery approach that focuses on maintaining and strengthening their presence in the community. 

You will have at least 12 months’ experience of working in an adult social care environment or health and social care setting and be able to demonstrate Birmingham Mind’s values. 

Please see the Residential Support Worker Job Description for full details of all the skills and experience required for this role. 

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. 

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. 

Closing date for applications is Thursday 14th August 2025 

Interviews will take place on Thursday 4th & Friday 5th September 2025 

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Support, Time and Recovery Worker
Reference Number: 288
Salary scale: £23,800 – £24,500 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Reports to: Senior Bounce Back Worker
Contract length: 18 Months
No. of hours: 30 Hours per week (Over a 7 day rota, 11am – 8pm)
Main base/s: Mental Health Urgent Care Centre(MHUCC), Lister Hospital, Stevenage

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver support in the Mental Health Urgent Care Centre (MHUCC) at Lister Hospital.

The MHUCC provides a dedicated space and service for rapid mental health assessment, intervention, and referral, thereby enhancing the quality of care and optimising use of systemwide resources. It provides 24-hour access to specialist mental health assessment aimed at supporting service users to access the least restrictive care and treatment options. It creates a systemwide response to acute mental health crisis that enables people’s needs to be met with the right care at the right time.

About the Role:

The Support, Time and Recovery (STAR) Worker will be based at the Mental Health Urgent Care Centre at Lister Hospital, promoting joint working and creating a seamless pathway into community support for clients recovering from mental ill health.

The STAR workers will work closely with individuals in a mental health crisis currently in the MHUCC, by using a person-centred approach to ensure that everyone is supported with dignity and respect.

You will have a key role with safe and supportive observations and attending to the service users on the unit. You will provide support for carers and liaise with the wider services to support smooth and timely discharge of service users back to the community.

Key Responsibilities

• To provide a consistent presence in the MHUCC for individuals with mental health needs to access for support.
• To advocate for service users, explaining organisations and pathways.
• To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
• To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely MHUCC discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
• To gather feedback and evaluation on patient experience in the MHUCC
• To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
• To link in with wider Herts Mind Network services and facilitate referrals
• To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
• To support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is 28th August at 5pm.
Interviews will be held on Tuesday 2nd September at the Mental Health Urgent Care Centre, Lister Hospital.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Reporting to: Active Minds Manager

Responsible for:  Volunteer Peer Buddies. No staff responsibilities

Hours: 36 hours per week, worked Mon-Fri

Monday, Wednesday, and Friday, 9am – 5pm

At least two evening shifts Tuesday and Thursday 11:30am-7:30pm

Location: Orchard House, 15A Purley Road, South Croydon, CR2 6EZ, although required to work at other sites as requested by the Manager. Travel to different sites across Croydon throughout the week.

Mind in Croydon is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. Mind in Croydon delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space, Advocacy, Active Minds, Carers Support, Peer Support In Reach, Social Networking and a Counselling Service.

Mind in Croydon’s Active Minds Project is a support service which promotes improving both physical and mental health through connecting with others and being active, This empowers individuals to regain lost skills and obtain new skills and the confidence necessary for independent life in the community, through joining activities such as yoga, badminton, gardening etc.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We encourage applications from those with Lived Experience.

To apply please send your CV and a Covering Letter explaining:

• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?

Who we are:

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.

About the role:

We are looking for a highly organised and proactive Training Administrator to support the smooth delivery of our training programmes. Reporting to the Project and Engagement Manager, you will work closely with the Training Manager, trainers, wider team, and external partners to coordinate logistics, manage bookings, and ensure an excellent experience for all participants.
 
You will need strong administrative skills, attention to detail, and a positive, can-do attitude. From managing inboxes and updating internal systems to supporting communications and handling customer queries, you will play a key role in ensuring our training runs efficiently and to a high standard.
 
This is a fast-paced and rewarding role that sits at the heart of our training operations. As part of a small and dedicated team, you will need to be adaptable, resilient, and comfortable working independently within a remote setting.

Main Duties and Responsibilities:

• Act as the first point of contact for training booking enquiries, responding via email and the telephone

• Support the coordination of training sessions, including trainer allocation, booking venues, online set up and providing training equipment.

• Distribute joining instructions and training materials to participants

• Maintain stock of training materials, manage orders, and coordinate deliveries.

• Maintain the online booking system and monitor course sign-ups, waiting lists and capacity.

• Help with the preparation and follow-up of all course materials and administrative documents.

• Liaising with Trainers, ensuring the return of course registers and uploading to our CRM

• Keep Salesforce up to date with enquiries and contact information at all times

• Provide clients with quotes and booking forms, ensuring they are completed and returned and uploaded to Salesforce

• Support of meetings as and when required, sending invites, circulating minutes, reports and actions as and when required.

• Support Training Managers with the recruitment of new associate trainers and ensure they complete the necessary induction and agreements in partnership with the training managers.

• Assist the finance team with pricing and invoicing enquiries as and when required. Check our inboxes daily, ensuring all enquiries are distributed across the staff team

• Produce service usage and evaluation statistics and update reports for commissioners, clients, staff, and the Board of Trustees as and when required

• Fully understand the GSP training portfolio and use effective communication to guide clients.

• Assist the training team with online sales calls on different platforms as and when required.

• Support the delivery of long-term training contracts, including promotion of courses as and when required

• Assist in the recruitment and induction, and ongoing support of a team of administration support volunteers.

• Occasionally support events and act as an ambassador for GSP.

We are looking for a highly organised and detail-oriented administrator who can manage multiple tasks and deadlines in a fast-paced environment. You will be confident, proactive, and able to work independently as well as part of a team. Clear communication, strong time management, and a positive, solution-focused attitude are essential. A commitment to high-quality work and the values of Grassroots Suicide Prevention is key.

For this role, you will need:

• A high standard of general education (A levels or equivalent) or proven relevant experience
• Experience in a customer-facing role with a strong focus on delivering excellent customer service
• Relevant office administration experience, working to a high standard in a fast-paced environment
• Ability to learn new digital systems quickly and follow standardised processes
• Ability to work effectively within a team and build positive working relationships with diverse staff, volunteers, and stakeholders
• Strong organisational skills with the ability to meet deadlines and respond positively to pressure
• Computer-literate with strong data input and keyboard skills
• Proficient in the use of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Willingness to learn new IT systems and software relevant to the role
• Excellent communication skills with an interpersonal style that supports and engages staff, volunteers, and stakeholders

Bonus points for:

• Experience working in a charity environment
• Experience using CRM systems, digital platforms such online booking systems and email marketing and survey platforms
• Experience supporting training and event administration

Why Suicide Prevention

GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some cases.
• Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
• Learning and development opportunities
• A creative, friendly and collaborative culture.

Senior Administrator

We’re looking for a highly organised, proactive, and capable Senior Administrator to support the day-to-day running of head office and lead a small but vital administrative team.

The role is ideal for someone who thrives in a dynamic, mission-driven environment and brings strong leadership, multitasking, and problem-solving skills.

Position: Senior Administrator

Location: Leatherhead

Hours: 37 hours per week, Monday to Friday (occasional out-of-hours work may be required; TOIL will be provided)

Salary: £29,500 per annum

Contract: Permanent

Benefits: MFT offer an extensive benefits package including; 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing Date: 27th August 2025

Interview Date: Interviews will be scheduled on a rolling basis. Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role.

The Role

Reporting to the Finance & Administration Manager, you’ll play a central role in ensuring smooth, efficient, and compliant operations across the organisation. You will oversee key administrative processes including database management, reporting, diary coordination, event support, and team supervision.

Key responsibilities include:

• Supervise and support administrative staff
• Operational Administration
• Executive & Event Support

About You

You will have experience in administrative roles, including experience supervising staff.

We are looking for:

• Strong problem-solving skills and the ability to act on own initiative
• Excellent communication skills – written, verbal, and interpersonal
• Exceptional attention to detail and accuracy under pressure
• Highly proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint) for document creation, scheduling, and reporting
• Skilled in data handling and report generation
• Strong understanding of GDPR, confidentiality, and consent practices
• Ability to manage multiple priorities and meet deadlines efficiently
• Flexibility to adapt to changing priorities and systems
• Team player with the ability to work independently and proactively
• Demonstrates a strong work ethic and commitment to high-quality service

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

This post is Exempt from the Protection of the Rehabilitation of Offenders Act (1974).

You may also have experience in areas such as Admin, Administrator, Administration, Senior Admin, Senior Administrator, Administration Support, Admin Team Leader, Admin Supervisor. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This role presents opportunity to work innovatively & responsively, creating new, unique, & informative LGBT+ affirmative resources, crisis support, prevention & wellbeing initiatives; along with having a developmental role in upskilling & supervising sessional staff, trainees, interns & volunteers. 

This is an exciting job opportunity to join a dynamic & committed team, in a key frontline role working directly within our Heads-Out mental health service, which provides individualised mental health plans, crisis safety plans, mental wellbeing workshops, varied mental health support groups including for those seeking asylum, a trans & non-binary group; LGBTQ+ mental health social connections & activities group, and drop-in support.

Opportunities will include delivery of specialised interventions, taking direct referrals and helping to support & stabilise those at heightened risk and/ or living through mental health crisis, plus psychoeducation workshops and group programmes will further enable you to engage, empower & support participants to build confidence, develop skills, strategies & achieve goals to improve, maintain & best manage mental health, increase mental wellbeing, and reduce and/ or prevent future crisis.

elop is a  London based thriving community-led LGBT+ mental health & wellbeing charity offering a range of support, advice, information, counselling, and group support services to lesbian, gay, bisexual and trans (LGBT+) communities. 

There will be one regular evening/ week and occasional weekend working required.

NB: Initially there will be some remote home-based working alongside office-based working whilst we relocate to new premises

Interviews will take place Thursday 4 September 2025 between 9.30am – 15.00 pm

ABOUT THE ROLE
 
Reports to: Credit Control & Contracts Manager
Hours of work: 37.5 hours per week
Salary: £33,642 per annum (including London Weighting)
Place of work: Hybrid with 3 days in our London (Waterloo) office
Contract Type: Permanent, full time
Closing date: Sunday 17 August 2025, 23:59
 
This position does not offer sponsorship and is best suited for candidates already located in the London area.
 
Are you a highly experienced Bookkeeper and Credit Controller looking for a new challenge within a welcoming and supportive national Charity? 
 
Main purpose of the role:
 
After a period of financial transformation, we are now looking for a highly experienced Bookkeeper / Credit Controller. The successful candidate is responsible to provide accurate and timely financial information to both the Community and the National Team. This includes:

• Maintaining accurate records of income and expenditure using Microsoft Business Central (MS Dynamics 365 accounting software);
• Liaising closely with the wider team across L’Arche;
• Working across various sales ledgers throughout the Charity ensuring all monies owed are paid within the agreed payment terms;
• Providing support to the finance team in completion of daily and monthly finance-related tasks;

 
Key essential criteria:

• A minimum of 3 years' experience in credit control and bookkeeping;
• Excellent negotiation skills, with strong spoken and written communication skills and a proactive can-do attitude;
• Advance knowledge of Excel and high level of competence in MS Office;
• Persistence and resilience in dealing with complicated ledgers and cash allocations; 
• Strong numerical analytical, and problem-solving skills;

 
ABOUT L'ARCHE 
We are people with and without learning disability, on a mission to build a world where everyone belongs. You can find out more about our vision on our website.
 
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, there are many other benefits you get by working for us. You can find full details of our employee benefits on our website.
 
A full job description and person specification can be found in the recruitment pack.
 
The closing date for applications is: Sunday 17 August, at 23:59
Interviews will take place the week commencing 18 August. 
 
To apply, please answer the questions on our online application form.
 
Please also read our privacy notice for job applicants.
 
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