Full-time jobs

PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.

Salary and Location

• Band 3, Regional Spine points 37-33
• Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
• PCS Birmingham

Successful candidates for the post of Member Response Team Leader will be able to demonstrate:

• Experience leading teams or supervising staff
• Working in a customer-focused organisation or service
• A strong understanding of GDPR
• Experience using CRM platforms such as Salesforce

The main duties of the Member Response Team Leader role include:

• Managing a team of Member Response Team Administrators
• Day-to-day operations of the team
• Ensuring workflows are managed efficiently and service level agreements are consistently met

With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.

The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.

Closing date: at 12 midday on Thursday 20 November 2025

Interviews will be held in person: Thursday 4 December 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER

Ref: 1125

Grade: Band 3, Region

Salary:

Regional Spine points 37-33

Regional Starting salary £39,403 p.a. rising to £43,715 p.a.

Location: PCS Birmingham

Purpose of the job:

To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.

Responsible to: Member Response Team Manager

Responsible for: Member Response Administrators

Contacts

External:

PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts

Internal:

PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments

Main duties and responsibilities

1. People Management

• Day-to-day management of staff and workflow
• Manage work allocation, future planning and support for team/line manager
• Through the appraisal system, identify training and development needs, train or organise training for staff
• Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
• Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
• Check work standards and maintain consistent quality of delegated tasks
• Proactively promote diversity including equality in line with the wider PCS approach
• Continuously improve effectiveness and efficiency of the administrative team
• Ensure health, safety and welfare of team members

2. Systems Management

• Develop and make best use of relevant systems e.g. office, IT, finance, etc.
• Attend relevant training and ensure staff are appropriately trained on system changes and developments
• Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
• Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
• Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
• Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
• Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
• Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
• Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees

3. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

4. Office Coordination / Project Management

• Plan ahead and prioritise the teams work
• Share best practice with colleagues across the organisation
• Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
• Prepare for, attend and record meetings and events and take follow up action
• Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
• Handle projects as directed by the line manager
• Deal with complex queries, issues, arising from staff or via correspondence from members
• Draft complex correspondence, briefs, reports as appropriate

5. Meeting, Conference, Election, Ballot, Events Arrangements

• Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
• Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
• Agree and manage timetables, processes and procedures
• Attend and contribute to events as appropriate
• Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate

6. Union Organising and Campaigning (where appropriate)

• Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
• Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
• Maintain direct contact with PCS members within their workplace(s)/branches as required
• Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required

7. General

• At all times implement and promote the PCS's Equal Opportunities Policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of the PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice

Person Specification: MEMBER RESPONSE TEAM LEADER

Ref: 1125

Date: November 2025

Location: PCS Birmingham

ESSENTIAL FACTORS

EXPERIENCE

• Working in a customer-focused organisation or service
• People management including induction, work allocation, appraisal and conduct
• Efficient set up and management of office systems, procedures and databases
• Draft and deal with complex correspondence and issues
• Events management, organisation and co-ordination
• Attend meetings, produce accurate records/notes of actions, follow up as appropriate

TRAINING (including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Impact and use of digital and IT applications, including Microsoft Office and Salesforce
• Knowledge and understanding of trade unions and work of the public sector
• Project management/project activity
• Understanding of the application of GDPR

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to identify, research, analyse and present evidence, including statistics
• Ability to manage team to ensure efficient running of the work of the department/unit
• Ability to identify and set priorities
• Deal with confidential and sensitive information
• Operational decision making (within defined parameters)

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

LOROS provides vital palliative and end-of-life care to our community in Leicester, Leicestershire and Rutland. We are seeking an exceptional Chief Executive Officer to lead the organisation through a period of financial challenge and change, while safeguarding the quality and compassion at the heart of our care.

About the Role
You will provide clear strategic and operational leadership, ensuring financial stability, inspiring our teams, and strengthening partnerships across health, social care, and the voluntary sector. Working closely with the Board of Trustees and the Senior Leadership Team, you will drive a sustainable future for the hospice.

About You
You will be an experienced, values-driven leader with strong financial and organisational acumen. You will bring the credibility, resilience, and empathy needed to guide a much-loved local charity through transition and towards renewed stability and growth.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-five centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

We have an established centralised Student Opportunities team that manages the oversight of additional enrichment opportunities and programmes across the charity including arts-based programmes, career placements, and the development of IntoUniversity’s Associate Network (alumni community). This team works closely with our local learning centres to promote, recruit, and deliver these diverse opportunities for students.

We are looking for an interim Oxbridge Programme Manager to join our Student Opportunities team on a fixed-term basis. You will lead on the delivery and development of our comprehensive programme of support for young people across our network who are interested in applying to Oxford, Cambridge or other highly-selective universities. You will provide expert advice and support to student cohorts in group workshops and on a one-to-one basis to help them make informed decisions about their future choices and submit competitive applications.

The role at a glance

Contract: Full-time, fixed-term until January 2027
Start date: January 2026
Location: Frequent travel around the UK is required for this role. Could be based in one of the following IntoUniversity  centres: Birmingham, Bradford, Bristol, Coventry, Leeds, Leicester, London, Manchester, Nottingham
Salary: £39,100 per annum (including £2,700 London contribution) for candidates based in London; £36,400 per annum for candidates based outside of London

Job Purpose

The Oxbridge Programme Manager will be responsible for the development and delivery of the Explore Oxbridge programme. They will work closely with the Head of Student Opportunities to plan and develop the programme.

The role will involve the management and coordination of a comprehensive package of support for students from Year 9 / S2 upwards. This includes workshops, webinars, day trips and residentials designed to increase student knowledge about studying at selective universities, in particular The University of Oxford and The University of Cambridge.

The role will involve stewardship of various stakeholders, including Oxbridge colleges and IU school partners. The Programme Manager will work closely with the wider Student Opportunities team and IntoUniversity centre teams to ensure students are benefitting from the programme.

Explore Oxbridge

The Explore Oxbridge programme is open to students who are either currently being supported by IntoUniversity centres (typically students aged 14-18 years) or IntoUniversity Student Associates (IU alumni). The programme offered to students will include, but are not limited to, the following:

• Personal statement support
• Mock interview practice
• Student life workshops and webinars
• Subject choice advice
• Research project support
• Subject taster sessions
• Open days and residentials

Eligibility for the role

In order to be eligible for the role, applicants will:

• Have completed an undergraduate degree to a 2.2 or higher.
• Have achieved a grade C or higher in GCSE Maths and English/ achieved National 5s or Standard Grade at Credit level (grades 1-2) in Maths and English (or equivalent).
• Have EITHER a minimum of 18 months full-time paid experience working in a delivery role at IntoUniversity; OR a minimum of 2 years full-time paid or voluntary experience working with children and young people, either at IntoUniversity, or external organisations, or a combination of both. Please note that we will not take part-time, seasonal or ad-hoc work into account when calculating the length of full-time experience.
• Have the right to work in the UK (please note that as a charity we do not have the capacity to sponsor work visas).
• Be able to demonstrate extensive knowledge of the Oxbridge application and admissions process and how to translate this into engaging, differentiated and age-appropriate materials, programmes and content.
• Be able to apply knowledge of H.E. and the Oxbridge college system, to help young people decide about their futures; and have knowledge of national developments in H.E. and their impact on young people traditionally underrepresented in H.E.
• Have experience of confidently liaising with a variety of stakeholders, for example: head teachers, funders, universities

“The befriending has been a real lift for me – it’s got me wanting to keep going to the gym and other places – I feel less mixed up in my head.” “I feel like we have known each other for years. Our friendship is so special” [Pat and Sam]

b:friend believes that no one should have no one. Every week, over 1,000 older neighbours across South Yorkshire, Derbyshire and Nottinghamshire find friendship through their one-to-one befriending and vibrant social clubs. Whether it’s a cuppa and chat or boxing and barge trips, this charity are tackling loneliness in fun, surprising and meaningful ways.

There has never been a more exciting time to join this growing charity as they build on their strong foundations and look to expand their reach and impact even further. Charity Horizons is delighted to be supporting b:friend in their search for a Corporate Relationships Manager – an exciting new opportunity to grow sustainable income through meaningful corporate partnerships. 

Are you a creative, relationship-driven individual who loves building connections and spotting opportunities? If so, this could be the perfect role for you.

The Role

As Corporate Relationships Manager, you will play a key role in growing b:friend’s income through purposeful and engaging corporate partnerships. Key responsibilities will include:

• Building strong relationships with businesses and securing new partnerships.
• Maximising corporate support through donations, sponsorships, gifts in kind and volunteering.
• Creating compelling materials and impact stories to demonstrate the tangible difference made by corporate support.
• Representing b:friend at networking opportunities, events, and community activities across the region.

This is a fantastic opportunity to shape and grow a developing income stream, bringing your ideas and energy to an organisation that’s making a visible difference every day.

The Person

We are looking for someone who thrives on building relationships, is proactive and self-motivated, and has a real passion for connecting people and businesses with a meaningful cause.

To be successful in this role, you should come to us with experience in fundraising, business development or sales, and with a strong track record of building partnerships. You should have excellent communication and presentation skills, and the confidence to engage and inspire others. With a collaborative, friendly approach, you should have a genuine empathy for older people and the values of b:friend.

A driving licence and access to a car is also necessary, and you should be comfortable travelling across South Yorkshire, Derbyshire and Nottinghamshire, as required.

Whether your background is in corporate fundraising, account management or business development, if you love building and developing relationships, this role offers the chance to make a genuine impact!

Why b:friend?

b:friend isn’t just a charity, it’s a community. The organisation fosters a warm, supportive and empowering culture, where creativity and collaboration thrive and everyone feels valued and supported in their roles. Not only does the charity promote flexible and hybrid working but you will also benefit from a 3% Employer pension contribution, access to Employee Assistance Programme (Health Assured) and office closure between Christmas and New Years (amounting to 3 days bonus annual leave).

If you’re a passionate, proactive relationship-builder who wants to make a real difference to older people’s lives, we’d love to hear from you!

The role is permanent and open to candidates looking for either a full or part time role.

If you think you could be the right person to fulfil the exciting responsibilities of this role, then get in touch today! Contact Charlie, Leanne or Jen from Charity Horizons for more information, or follow this link to apply for the role.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

We are looking for an experienced and passionate Strategic Communications Manager to work as part of our Policy & Practice Team.

This is a 22-month fixed term contract to the end of September 2027, with potential to extend

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Policy and Practice work towards our corporate strategy objectives by elevating the voices of lived experience and diverse communities to influence system change and ensuring it is then delivered on the ground for people severely affected by mental illness.

How you will make a difference

The Strategic Communications Manager will shape and deliver the communications strategy for a landmark, mental health partnership. The partnership, funded by the Wellcome Trust, brings together over 20 leading mental health organisations in a coordinated effort to push mental health up the political agenda and drive transformational change in UK mental health care. The role will support the Influencing Partnership Strategic Lead, hosted at Rethink Mental Illness, and comms colleagues across the sector to deliver this.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Are you passionate about volunteers and digital inclusion? Join us to coordinate Bexley’s Digital Champions, inspiring and supporting volunteers to help residents navigate the online world with confidence.

The digital world is all around us, yet many residents are being left behind. Around one in twenty adults has never used the internet, and many more struggle with access, skills, or confidence. This digital divide affects employment, healthcare, social connection, and other areas that directly impact quality of life. This is your chance to make a real difference — empowering people to access healthcare, services, and opportunities in an increasingly digital world.

Bexley Voluntary Service Council (BVSC) is looking for an organised and enthusiastic Volunteer Coordinator to lead our growing Digital Champions project. You’ll recruit, train, and support a network of volunteer Digital Champions who help residents gain the confidence and skills to use technology in their everyday lives.

From sending an email or applying for a Blue Badge to accessing online GP services — your work will help make sure no one in Bexley is left behind as life moves increasingly online.
 

About the role

As our Volunteer Coordinator, you will:

· Recruit, train, and support volunteer Digital Champions across Bexley.

· Build partnerships with community groups and local organisations to reach residents who need support.

· Organise regular volunteer meet-ups, training sessions, and peer learning opportunities.

· Monitor and report on project activity and outcomes.

· Promote the Digital Champions network and share its impact locally and beyond.

This is a community-focused coordination role — perfect for someone who loves working with people, supporting volunteers, and building meaningful partnerships. You don’t need to be a tech expert — just confident using digital tools and enthusiastic about helping others learn.

About you

We’d love to hear from you if you:

· Have experience supporting or managing volunteers.

· Are confident using digital tools (like email, forms, and video calls) and can explain them clearly to others.

· Enjoy building relationships and working collaboratively with partners.

· Are organised, proactive, and able to manage multiple tasks.

· Care about inclusion and want to help reduce digital inequalities.

Why join BVSC?

BVSC is a supportive, friendly team committed to strengthening the voluntary and community sector in Bexley. We offer:

· 25 days annual leave (plus bank holidays)

· An extra day off for your birthday 

· 6% employer pension contribution

· Flexible working: one day working from home each week, with flexible start and finish times (8am–6pm, core hours 10am–4pm)

· Access to the Blue Light Card

· Ongoing training and professional development opportunities

· A positive, inclusive team culture where your ideas are valued

Nature-based Solutions Officer

Salary: £31,926 per annum
Contract: Full-time, six-month fixed-term (with the possibility of extension)
Location: Home-based (fully remote) with occasional UK travel required
Hours: 37.5 hours per week (option for four days per week)
Driving licence and access to a vehicle required

The 15 UK National Parks are among Britain’s most cherished landscapes — places that connect people with nature, inspire wellbeing, and play a vital role in tackling the climate and biodiversity crises.

Prospectus is proud to be supporting our client in the search for a Nature-based Solutions Officer to join their growing team. They are a small, entrepreneurial organisation dedicated to growing the UK National Parks family’s impact, resources, and influence.

The Nature-based Solutions (NbS) team helps identify, develop, and deliver projects that restore nature and attract at-scale private investment through award-winning initiatives. This role will play a key part in growing the pipeline of nature-led projects across the UK’s National Parks, supporting project development and collaboration with a range of partners.

About the role
As NbS Officer, you will:

• Manage and monitor the NbS project pipeline, gathering and analysing data and reports.
• Build strong relationships with project teams across the 15 National Parks.
• Support the development of tools such as GIS mapping to enhance data management and insight.
• Assist with event planning, stakeholder meetings, and knowledge-sharing activities.
• Contribute to research and horizon scanning for funding and investment opportunities.

About you
You will be a highly organised and collaborative individual with excellent communication and analytical skills, strong attention to detail, and a genuine passion for nature recovery. You may have experience working in land management, an environmental NGO, or a similar setting, and ideally some exposure to nature-based solutions or environmental projects.

You’ll thrive in a remote working environment, able to manage your time effectively, and will bring an enthusiasm for the mission of the National Parks. A full UK driving licence and access to a vehicle are required for occasional travel across the UK.

Why join NPP?
You’ll be joining a small but ambitious and supportive team that’s helping shape the future of nature recovery and sustainable investment across the UK. The organisation offers:

• 25 days’ annual leave plus 8 public holidays
• Flexible working and wellbeing support
• Company pension scheme
• Learning and development opportunities

As a specialist recruitment practice, Prospectus is committed to building inclusive and diverse organisations and welcomes applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.

To apply, please submit your CV. Cover letters are not required at this stage. Should your experience align with the role, we’ll provide the full job description and arrange an introductory conversation.

Location: Cambridge, England (Travel required to all Baca Services locations)

Contract Type: Permanent

Salary: £24,754 - £28,454 per annum FTE plus Cambridge living allowance of £2301 per annum.

Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Are you passionate about making a real difference in the lives of young people seeking safety and a fresh start?

Join Baca, a dedicated organisation supporting unaccompanied asylum-seeking children aged 16–18. We’re looking for a compassionate, proactive, and resilient Support Worker to help young people rebuild their lives with dignity, hope, and purpose.

What You’ll Do

As a Support Worker, you’ll provide holistic, therapeutic support to young people transitioning to adulthood. Your role will include:

• Supporting physical and emotional wellbeing
• Encouraging engagement in education, employment, and training
• Promoting social inclusion and personal safety
• Teaching essential life skills like cooking, budgeting, and cleaning
• Building trusted relationships and being a positive role model
• Collaborating with social workers, volunteers, and external agencies
• Maintaining accurate records and contributing to support plans

What We’re Looking For

We’re seeking someone who is:

• Empathetic and resilient, with a genuine passion for supporting young asylum seekers
• Organised and proactive, able to manage multiple priorities
• A strong communicator, both written and verbal
• A team player, who thrives in a diverse, multicultural environment
• Flexible, with the ability to work occasional evenings and weekends

Essential Requirements

• Alignment with Baca’s values and mission.
• Experience working with young people (1:1 and group settings)
• Understanding of safeguarding and child protection
• Full UK driving licence and access to a vehicle
• Enhanced DBS check (required)

Desirable

• Experience working with unaccompanied asylum seekers or trafficked young people
• Knowledge of asylum processes and trafficking risks
• Experience working cross-culturally and with statutory agencies

Why Join Baca?

At Baca, you’ll be part of a passionate team committed to empowering young people to thrive. We offer:

• A supportive and inclusive work culture
• Ongoing training and development
• Opportunities to make a lasting impact

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.

Please note we cannot provide sponsorship for this role. We are not on the Home Office list. Further information about the role, competencies and experience can be found on our website.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for an Assistant Retail Manager to join us on a full-time, permanent basis, working 36 hours per week. Due to the nature of this role, you will be required to be on-site and cover a 5 in 7 rota.

The Benefits

• Salary of up to £37,000 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for an experienced retail manager with strong leadership and merchandising skills to join our inspiring organisation.

You’ll have the chance to combine career growth with a one-of-a-kind working environment. From Hyde Park to Richmond Park, no two days will ever feel the same; you’ll hone your leadership skills in settings as unique and vibrant as the people who visit them.

So, if you want to develop your career while working in some of the capital’s most beautiful and historic locations, apply today!

The Role

As our Assistant Retail Manager, you’ll support the Retail Manager to deliver an outstanding retail operation across our flagship shop, pop-ups, and e-commerce channel.

In this varied role, you’ll be responsible for leading and motivating the retail team, ensuring excellence in customer experience, visual merchandising, and overall retail standards.

You’ll also help manage financial performance, support staff development, and handle customer queries and complaints with professionalism and care.

Additionally, you will:

• Oversee daily shop operations, including opening/closing, tills, and security
• Manage stock control, deliveries, and e-commerce fulfilment
• Support the recruitment, training, and career development of retail staff
• Co-ordinate rotas and ensure effective deployment of staff across trading channels
• Ensure compliance with health and safety, HR, and company procedures

Please note, this role will involve lifting and manoeuvring stock.

About You

To be considered as our Assistant Retail Manager, you will need:

• Retail management or supervisory experience, including managing and leading retail teams to deliver income of more than £500k across a broad range of products
• Experience in a customer-focused role
• The ability to train, develop, lead, and inspire a team
• A high level of visual merchandising skills

Other organisations may call this role Assistant Store Manager, Retail Team Leader, Deputy Shop Manager, Retail Supervisor, Retail Operations Supervisor, Customer Service Supervisor, Retail Sales Supervisor, Assistant Shop Supervisor, or Retail Assistant Manager.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as an Assistant Retail Manager, please apply via the button shown. Successful candidates will be appointed on merit.

37.5 hours per week, Monday to Friday

About the job role

We have an exciting opportunity for a Marketing & Communications Officer (Multimedia) in our Marketing and Communications team working with a range of stakeholders and people who use our services. We are looking for an outstanding individual who has experience in delivering multimedia communications including videography and photography and practical knowledge of creating compelling video content. 

You will also lead on the in-house creation of the hospice magazine, Life, published three times a year and may be required to lead on the design of specific corporate brochures.

About you

You will need:

• Broad experience in delivering multimedia communications including videography and photography to the standard outlined in the job description
• Practical knowledge of creating compelling video content and photography working within brand guidelines
• An understanding of hospice care or other healthcare or not for profit environments
• Proficiency in design techniques and using platforms such as Adobe, InDesign and Canva to edit video and create content

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information, please contact Claire Learner, Head of Communications and Retail, as detailed on our website.

Closing date: 24 November 2025

Interview date: 1 December 2025

Job Title: Business Operations Manager

Reporting to: Head of Operations

Contract: Full time / Permanent

Closing date:  23:59pm, Sunday 16th of November 2025

1st round Interviews: Wednesday 26th & 27th of November (online). 

Final stage interviews: First week of December (in-person)

Whitechapel, London with hybrid working (1-2 days per week in office)

At B Lab UK, we help businesses to meet exemplary standards and show the way forward for the whole planet. Naturally, how we run our own operations is absolutely key. That’s where you come in as our Business Operations Manager.

As Business Operations Manager, you will manage the delivery of our annual organisational planning and reporting, which is crucial as we continue to set ourselves ambitious targets. You’ll empower and enable colleagues to perform at their best through streamlined business operations, effective ways of working, and clear and consistent systems and practices. We believe you’ll bring your own unique take on where we can continue to enhance our operations.

B Lab UK is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. 2,500 of those businesses are in the UK. 

As Business Operations Manager, you’ll play a critical role in enhancing, embedding and embodying organisational and operational effectiveness.

• Manage the delivery of our annual organisational business planning process, supporting the Head of Operations and partnering with our leadership team, Heads of department and managers to ensure the planning cycle runs smoothly.

• Embed a structured approach to reporting and monitoring.

• Optimise internal knowledge management systems and communication channels to drive clear, effective and consistent internal communication.

• Facilitate access to robust and clean operational data in order to enable data-driven decisions.

• Advise and guide a programme of measuring ourselves against the B Corp Standards. 

• Line manage a small team, providing coaching support to enable growth and development.

Please refer to the job description attached to this advert for full requirements for this role.

The kind of things we’re looking for…

We understand that some candidates hesitate to apply unless they meet 100% of the criteria. However, we strongly encourage you to apply if you meet some of the key criteria below.

• Expertise in successfully coordinating the delivery of organisational planning processes, including business planning and reporting cycles.

• Ability to line manage a small team, with an inclusive, coaching approach that will upskill others, build trust and bring out the best in everyone. 

• Ability to implement reporting and tracking systems to monitor progress against objectives and ensure accountability.

• Ability to advise on internal knowledge management and operational data, in order to drive business decisions, improve performance and raise the bar across the organisation.

• Good understanding of organisational compliance and the ethical use of data.

• Strong communication skills, with an eagerness to collaborate, provide clear, accessible guidance and advice – and go further together.

• Commitment to bringing ambition, integrity, professionalism and balance to your work – as well as to the principles of justice, equity, diversity and inclusion. 

• Proactive problem-solving, with the ability to plan for risks but choose courage over comfort.

• Ability to learn our digital platforms (familiarity with G-Suite, Slack and Asana helpful).

• Passion about sustainability – especially how business can be a force for good.

Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.

Are you a professional working in fundraising operations looking for your next challenge?

We are looking for someone to join the St Mungo’s Fundraising and Communications team as Assistant Head for Fundraising Operations for a 12 month fixed term contract until 30/11/2026, where you can play a vital role in supporting our mission to help people rebuild their lives and end homelessness for good.

In the Assistant Head for Fundraising Operations role you will oversee our core fundraising support functions; working closely with colleagues across the directorate to ensure the smooth running of systems and processes that underpin fundraising activities, helping to maximise income and supporter satisfaction.

This is an exciting time to join our team as we look to build our fundraising activity for long term growth. Reporting to the Director of Fundraising and Communications, your key responsibilities will include:

• Overseeing the fundraising operations team in managing fundraising data, income processing, compliance, and supporter care.
• Act as the lead for fundraising compliance, providing sign off and advice for fundraising activity
• Identify and implement new technical solutions to support data processing and wider fundraising initiatives.
• Provide line management and leadership across your department, and support the development of a high performing team.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for someone who is proactive and motivated, driven to improve operational practices and processes. We encourage you to apply if you bring the below:

• You work well with others at all levels of an organisation, including providing supportive line management and advising colleagues as a subject matter expert.
• You can bring experience of delivering improved processes and ways of working within a fundraising team.
• You have practical experience of applying regulations and processes in a way that supports the delivery of impactful fundraising.
• You have a genuine interest and commitment to tackling homelessness and ending rough sleeping.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 17 November 2025

Interview and assessments on: 26- 27 November 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Senior Finance Business Partner (Income)

Permanent. Full time. Hybrid working (2 days in the office)

Location: London

Salary: £61,057 per annum (including London allowance)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Financial Planning & Analysis Lead, the Senior Finance Business Partner (Income) will champion strategic financial insight and support within the Income and Public Engagement Department, driving accurate financial planning, analysis, and reporting for income streams, working closely with fundraising and institutional teams, including the development of funding bids.

The post-holder will enable effective decision making through data-driven insights, ensuring financial sustainability and fosters a mindset that aligns with Christian Aid's strategic objectives

Some of the main responsibilities of the Senior Finance Business Partner (Income) include:

• Partner with the Income and Public Engagement team to develop and champion accurate income forecasts, budget plans, and financial models.
• Provide financial insights and challenge assumptions which drive and optimise income generation strategies, ensuring alignment with financial goals.
• Ensure financial reporting for income is accurate, timely, and meets internal and external compliance requirements, including donor regulations.
• Collaborate with fundraising teams to provide financial insights on donor trends, unrestricted vs. restricted income, and return on investment.
• Identify and drive the implementation of improvements in financial processes related to income tracking and reporting.
• Support the development of fundraising bids by providing financial expertise

About you

Who we are looking for

Essential:

• Professional finance qualification.
• Substantial experience in financial business partnering or financial planning and analysis.
• Demonstrable knowledge of income streams such as fundraising, grants, unrestricted/restricted income, and the financial implications of different funding sources. 
• Advanced knowledge of charity sector income streams and financial management.
• Understanding of donor reporting and compliance requirements.
• Understanding of fundraising finance and return on investment analysis.
• Understanding of financial systems and tools (e.g. SUN, Power BI, Excel).
• Highly developed skills in financial analysis, forecasting, and modelling.
• Highly developed skills in business partnering and stakeholder engagement.
• Highly developed skills in budgeting and variance analysis.
• Developed skills in financial reporting and donor compliance.

Desirable:

• ACCA or CIMA qualified.
• Experience working in an income-focused role is highly desirable.
• Experience in the non-profit/charity sector is desirable, particularly in Fundraising Finance, Donor Compliance, or Grant Income 
  Management.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Hours: Full time, 37.5 hours per week. Open to conversation on flexible and compressed working arrangements.

Reports to: Head of HR

Direct reports: 3

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Closing Date: Friday 14th November

About the role:

A new and exciting role has arisen within our HR team as HR Manager to lead and execute day-to-day HR operations. You will support a team of HR Coordinators to ensure that every stage of the employee lifecycle is handled efficiently and accurately, in accordance with legislation, organisational policies, and best practice.

As part of the role, you will maintain consistency, quality, timeliness, and precision across all HR (including Recruitment) administration and employee relations work. In addition to leading HR operations, you will also serve as a business partner: advising and supporting managers in allocated parts of the organisation, diagnosing operational people issues, and helping to put in place practical, effective solutions, whilst supporting them in delivery of their people strategies.

What you will be doing:

• Lead, manage, coach, and allocate tasks to HR Coordinators; oversee daily workload and priorities, ensuring quality standards are maintained 

• Lead annual reviews of HR operational processes, identifying and implementing improvements to enhance service standards and efficiency. 

• Own the HR operational risk register, proactively identifying risks and supporting mitigation strategies. 

• Be accountable for all aspects of the employee lifecycle ensuring timely and compliant completion of key processes

• Ensure integrity of employee records and that the HRIS (currently SelectHR) is used properly in terms of effectiveness and efficiency as well as data quality/compliance standards. 

• Ensure compliance with UK employment law and internal HR policies in all operations; this includes handling policies, contracts, terms & conditions, and ensuring they are up to date and applied properly. 

• Proactively use HR data and analytics to identify trends, inform decision-making, and drive continuous improvement in HR service delivery. 

• Deliver strategic guidance and expert support to people managers for Employee Relations (ER) issues in line with allocated business areas* in relation to absences, performance issues, grievances, disciplinaries; support HRBP colleagues as required and escalating more complex or higher risk cases to Head of HR for guidance where required. 
• Lead or support HR-related projects and change initiatives, including process improvements, policy updates, and system implementations ensuring we seek continuous improvement/evolving practices in line with best practice. 

Your experience:

• Strong people skills: able to coach, guide, communicate clearly with staff and managers. 

• Strong organisational skills; able to manage multiple tasks, priorities, deadlines. 

• Demonstratable understanding of UK employment law and statutory HR compliance with experience of business partnering. 

• Ability to manage and develop operational staff, driving continuous improvement and service excellence.

• Strong stakeholder management and influencing skills, with experience supporting managers and external partners. 
• Competence with HRIS / HR systems, Microsoft Office and managing process flows. (The current HRIS is SelectHR and the ATS is Workable). 
• CIPD qualification Level 5 or equivalent desirable but not necessarily essential. 
• Relevant HR / business / administration qualification or equivalent experience. 

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.