Jobs
The communications specialists in the PCS campaigns and communications team are dedicated to delivering the most up to date services for our members. We are looking for a Head of Communications to lead the team, using up to date tech, design systems and social media engagement to provide the best communications at all times for a diverse audience.
Salary and Location
- Band 5, London Spine points 21-17 or Regional Spine points 23-19
- Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments
- PCS Clapham or Regional office
Successful candidates for the post of Head of Communications will be able to demonstrate:
- Professional experience of working in a communications field
- Problem-solving ability in crisis or challenging situations
- Understanding of different communications media and how to use them effectively
- An interest in developing communications technology
- A record of positive collaboration, building strong working relationships
The main duties of the Head of Communications role include:
- Leading on internal and external communications strategies that align with the union's overall goals
- Maintaining quality of all communications, ensuring consistent and positive messaging to promote the aims and objectives of the union
- Motivational management and development of the team
- Liaising with departmental heads, senior lay officials and other colleagues on a range of communications
- Budget management, bid preparation and liaising with suppliers
Excellent people skills combined with problem-solving ability and an understanding of up to date communications technology will all be essential requirements for a successful Head of Communications.
Closing date: 12 midday on Monday 20 October 2025
Interviews will be held by Zoom: Tuesday 4 November 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: HEAD OF COMMUNICATIONS
Ref: 1025
Grade: Band 5, London or Region
Salary
London Spine points 21-17
London Starting salary £63,279 p.a. rising to £72,098 p.a.
Regional Spine points 23-19
Regional Starting salary £58,877 p.a. rising to £67,689 p.a.
Location: PCS Clapham or Regional Office
Purpose of the job:
Develop, lead, implement, and ensure internal and external communications strategies are maintained and in line with PCS policy.
Lead on the strategic direction of the unions communications and oversee delivery, digital strategy, membership engagement and internal communications.
To advise and work alongside the National Management Team, National Executive Committee and partners to devise and implement communications campaigns and projects.
To assist in maximising the potential for union growth, development and success, and to encourage membership participation through robust communication strategies.
To undertake a management role with direct responsibility for staff ensuring that the work of the communications team is in line with the wider objectives of the union.
Responsible to: Head of Campaigns & Communications
Responsible for: Band 4 officers and Support staff
Contacts
External:
PCS members, elected officials and potential members. Employers, Legal and other advisors. TUC, members of other trade unions and related bodies. Senior government officials, Ministers, MPs, pressure groups, campaigning bodies and media.
Internal:
PCS staff and managers across regions, Senior Management Team, National Management Team and other PCS departments.
Main duties and responsibilities
1. Key areas
- Lead on, develop and implement internal and external communication strategies that align with the union's overall goals
- Create and oversee communication materials such as the creation of promotional and informative materials, digital campaigns, print materials, social media, audio and video
- Conduct quality controls on all communications, ensuring that all union communications and materials have consistent and positive messaging and branding
- Responding to crises or challenging situations quickly and professionally
- Contribute to the strategic development of the Unions policy objectives including the PCS planning process
- Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
- Manage people and resources in the communications team
- Represent PCS at external meetings
- Provide advice to and lead relevant committees including the preparation and presentation of reports
- Monitor and report on issues and initiatives as requested
- Provide input into budgetary processes including bid preparation, monitoring and control where relevant
2. People Management
- Manage work allocation and workflow, future planning and support for officer team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Work effectively with lay officials
- Deputise for line manager when required
3. Communication
- Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements
- Draft complex communications including briefs and reports to staff and members
- Communicate with members by producing circulars and briefings and by addressing meetings and conferences when required
- As necessary, represent PCS and liaise with outside bodies
4. Team Working
- Proactively promote team working and collaboration across the organisation
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
5. Equality
- Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination
6. General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
- Such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)
Person Specification: HEAD OF COMMUNICATIONS
Ref: 1025
Date: September 2025
Location: PCS Clapham or Regional office
ESSENTIAL FACTORS
QUALIFICATIONS
- Bachelors degree in communications, marketing, public relations, journalism, English or a related field or equivalent demonstrable experience
EXPERIENCE
- 5 years experience in communications field within a complex membership organisation
- People management including induction, work allocation, appraisal and conduct
- Leading committees and teams
- High level project management, problem solving and decision making
- Responding to crisis or challenging situations
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Understanding of the political processes in the UK and the role and work of trade unions
- Budget monitoring and control processes
- Employment rights, equality legislation, discrimination law and working practices, in a communications context
- Impact and use of Digital and IT applications in a trade union
- Methods and techniques for bargaining, campaigning and organising
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to negotiate and form effective working relationships internally and externally
- Ability to identify and set standards and priorities
- Ability to provide strategic and policy implementation advice and guidance
- High standard of organisational ability
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join us as Senior Public Affairs Manager, leading our national public affairs activity, influencing the government to help deliver evidence-based policies that will make a real difference to children’s health. This is an exciting opportunity to work on the forefront of an urgent and politically significant policy area while also collaborating with young people to ensure their voices and lived experiences are heard by policymakers.
This is an exciting time to join Bite Back and take our public affairs strategy forward with the Government. We have already seen significant policy wins in the past year and have big ambitions to drive more progress in 2026. In 2024 and 2025 our youth activists gave evidence to the House of Lords, hosted parliamentary drop-in sessions and a mock inquiry, and made memorable appearances at party conference fringe sessions. This is an opportunity to build on that success and raise Bite Back’s profile even further amongst policymakers at a time when the Government is charting its new strategic approach to improving the food system as well as its 10 year plan to save the NHS. The Senior Public Affairs Manager will report to our Director of Advocacy & Strategy and be responsible for developing and implementing all our public affairs activity, ensuring alignment with our campaigns team and working closely with our partners in other organisations to bring about meaningful change. This is a great opportunity for someone looking for the chance to lead high profile public affairs activity at an organisation with growing impact.
Skills and Experience
The ideal candidate would have the following:
Essential
-
A demonstrable track record of working in public affairs in an agency, in-house or in Parliament
-
Comfort and familiarity engaging with senior political stakeholders of all parties
-
Excellent knowledge of the UK political landscape including the working of Westminster, Whitehall and existing relationships with MPs and advisors
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The ability to work collaboratively in a fast-paced environment and respond flexibly to adapt strategies to fit rapidly changing political landscapes
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An action oriented, results driven, well organised approach
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Strong writing and communication skills, with the ability to adapt messages and language to resonate with different audiences
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A passion for young people’s health, nutrition and social justice
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A commitment to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real
Desirable
-
Experience in utilising online support to deliver off-line change; Bite Back has a dynamic and growing supporter base that we want to integrate into our wider influencing work
-
Knowledge of the Scottish political landscape
Please see our Job Description and application pack for more information on the role, key responsibilities and instructions on how to apply.
Please apply with a CV and a statement answering the following three questions:
Give an example of a public affairs strategy you’ve built around a key moment for your organisation (report launch, event, campaign launch, polling, etc). (250 words max)
Give an example of how you’ve built a key relationship or relationships with policymakers which you have then used to advance the mission of your organisation. (250 words max)
Tell us how you would utilise the voices of our young activists to build relationships and consensus with politicians about food and nutrition policy. (250 words max)
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
We are currently recruiting for two roles: a full-time permanent Welfare Officer and a full time fixed-term maternity cover contract for up to 12 months.
About the role
Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the Team
2025 marks 35 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK.
We have transformed our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the Personal Support & Social Work Service on our website.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
How to apply
Closing date: Midnight on Sunday 12 October 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews:
Virtual interviews: Week commencing 20 October 2026
Face to Face interviews: Week commencing 03 November 2025
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Are you a great communicator and experienced relationship manager?
Do you have a track record of leading high-value fundraising partnerships across charity and corporate sectors?
Have you developed transformative partnerships, identified growth opportunities, and put strategies in place to deliver impactful outcomes?
If so, this is your opportunity to make a real difference.
About the role
At the British Heart Foundation, we’re committed to ensuring everyone has a healthier heart for longer. As our Senior Partnerships Manager, you’ll be at the forefront of this mission, leading flagship, income-generating partnerships that fund life-saving research and support.
This is a strategic, outward-facing role where you’ll:
- Lead and grow a portfolio of high-value, multi-dimensional partnerships that go beyond transactional relationships.
- Shape the direction of some of our most significant collaborations, delivering against ambitious income targets and shared objectives.
- Build trusted relationships with senior stakeholders across corporate partners and within BHF, acting as a strategic advisor and ambassador.
- Drive innovation and identify new opportunities for growth, using market insight and commercial acumen to create mutually beneficial partnerships.
- Lead cross-functional projects, resource planning, and performance tracking to maximise impact and embed best practice.
- Manage and develop line reports as part of a, high-performing team, fostering a culture of ambition, accountability, and continuous learning.
About You
You’re a commercially minded fundraiser with significant experience in partnership management across corporate and charity sectors. You know how to deliver long-term impact through strategic collaboration, compelling storytelling, and confident leadership.
You bring:
- A strong track record of building and scaling high-value partnerships that consistently exceed targets and deliver measurable outcomes, incorporating elements of CSR, PR, marketing, B2B sales, and ESG.
- Sharp financial and commercial acumen, with experience in reporting, budgeting, and financial modelling.
- Excellent influencing and negotiation skills, securing senior stakeholder buy-in and driving progress in complex environments.
- People management experience, with a leadership style that motivates teams, fosters collaboration, and builds capability.
- Knowledge of B2B marketing and campaign/project management, with a proven ability to build momentum, deliver at pace, and drive results that matter.
- A bold, growth-focused mindset, combining ambition, agility, and a proactive approach to delivering long-term value.
- A clear understanding of charity compliance, fundraising regulations, and ethical partnership practices.
Working arrangements
This is 12-month fixed term contract covering family leave.
This is a hybrid role, with your time typically split between working from home, one day a week at our London office, and one day visiting corporate partners. As face-to-face engagement is central to success in this role, flexibility is essential to meet evolving business and partnership needs.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
This will be a two-stage interview process. The first stage is planned for the 17 & 20 Oct 2025 and will take place via Microsoft Teams. The second stage is scheduled for 23 and 24 Oct 2025 at our London office (NW1 7AW).
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Summary
The Charity Spark is looking to appoint a Strategic Fundraising Consultant to expand our fundraising support for clients across the UK. This pivotal role will be a strategic fundraising lead, working with a diverse portfolio of clients to develop and implement comprehensive fundraising strategies. You will advise on a range of income generation methods, including trust and foundation grants, legacy giving, major donor philanthropy, and corporate partnerships.
A key part of your role will be to provide strategic development, helping clients diversify their income streams and build sustainable fundraising programmes. This position is critical as we expand our team to meet growing demand. We are a tiny, collaborative team committed to ensuring brilliant outcomes for our clients and stability for our team.
The Charity Spark are a consultancy for the non-profit and charity sector. We work with clients from across the charity sector and help them do more good daily through excellent fundraising and transformative impact measurement. That is, we help them prove they do what they say they do and then use that proof to raise more money, so they can continue the work that they do.
We are committed to tackling inequalities and to making The Charity Spark an inclusive and diverse workspace. The Charity Spark’s purpose is core to every part of our business.
We’re keen to find the right people for the future of The Charity Spark, so we’d love to talk to you if you’re interested in us or this role, but want to know a bit more before applying.
Important Details. What you’ll get:
Salary: £40,000 - £45,000 FTE (3 days per week is £24,000-27,000 per year)
Hours: Up to 3 days per week. We keep core office hours of 8:30am-6pm however this role does not require the holder to work solely within these hours. We will work with you to find a working pattern which suits your needs and lifestyle as well as the needs of our business and clients.
Benefits: We will provide you with a laptop if required and equipment for you to work comfortably at home, as well as a monthly contribution towards your home broadband contract. We offer a company pension scheme and an employee assistance programme. We believe in the power of chocolate and tea!
Commission structure: Recognising the important role all our team play in client relationships, and in securing new contracts, TCS operates a commission structure which rewards staff who work on a successful client proposal.
Holiday: 22 days plus bank holidays (FTE contracts – pro rata for PT) and your birthday off.
Volunteering: We encourage our employees to volunteer so we will provide you an additional 2 days (FTE) a year volunteering leave.
Training and development: We want to invest in our staff team so we will provide you with an annual budget for training courses and books to enhance your skills.
Employment status: Fixed term contract of one year with permanent contract to be discussed.
Location: The Charity Spark is based in Winchester. This role is predominantly home-working with an expectation of regular co-working (around 2 days per quarter and typically in Winchester although location may vary).
Responsible to: Director
What you’ll be doing:
1. Fundraising
-
- Develop and Lead Fundraising Strategies: Create bespoke, multi-stream fundraising strategies for a range of clients. This includes capital appeals and other large-scale projects, helping clients raise significant funds for transformative goals.
- Income Diversification: Advise clients on how to diversify their fundraising portfolio, reducing reliance on any single income source and building resilience.
- Trust and Foundation Fundraising: While the role is broader, you will still oversee and deliver trust fundraising work, including researching funders, writing bids and proposals, and supporting clients to steward donors effectively. You will also mentor and upskill clients and their teams on best practices.
- Support the Director with developing strategic resources for fundraising including digital courses, blogs and downloadable resources for charities.
- Client Management and Support: Serve as a senior point of contact for clients, providing expert advice, hands-on support, and strategic guidance throughout their fundraising journey.
2. Business Development
· Deal with client enquiries in an efficient and timely manner.
· Support the Director with onboarding new clients.
· Liaise with clients to gain testimonials and write client case studies.
· Research opportunities for new business products and/or clients.
· Support with B Corp certification process and improve The Charity Spark’s impact as a company.
· Assist on the organisation of team events and away days, alongside the Director.
About you:
- Experienced Fundraising Leader: You have a proven track record of success with five or more years of experience in fundraising. You demonstrate the ability to develop and execute effective, multi-stream strategies. You can tell us about fundraising successes you have been an important part of.
- Strategic Thinker: You are adept at seeing the bigger picture, identifying growth opportunities, and creating long-term plans for organisations. You have an entrepreneurial spirit and a creative growth mindset.
- Diverse Fundraising Knowledge: You have demonstrable hands-on experience in at least one of the following areas: major gifts, legacy, and/or trust fundraising. Experience with capital appeals or with Christian charities/churches is highly desirable.
- Practical skillset: Target-driven, with experience of budget-setting, financial processes, monitoring and reporting outcomes across income streams. You have a practical understanding of fundraising and charity regulation and best practice regarding prospecting, stewardship, and reporting, together with IT and database skills including knowledge of CRMs.
- Excellent Communicator: You have a talent for using words powerfully, with excellent written communication and presentation skills. You can build strong relationships with clients and stakeholders, clearly communicating complex ideas and inspiring confidence.
- Proactive and Results-Oriented: You are target-driven and have a proven track record of meeting fundraising goals. You are able to balance competing priorities and work under pressure, with the ability to anticipate and formulate solutions to problems.
- Comfortable in a small team with an entrepreneurial spirit: we are a small growing business led by our founder. You will have a passion for working with a business with a strong social mission and looking for a positive purpose in the company you work for.
We want to encourage those with a disability or neurodiversity who may experience difficulties with some forms of communication to apply and tell us how we could help you be the best version of you in the workplace. Contact us to discuss how we can make the application process accessible for you.
You can contact us via our website for an informal chat about the role.
The client requests no contact from agencies or media sales.
Salesforce Administrator
We are looking for a Salesforce Administrator to join the team in this integral role, helping The Access Project achieve its ambitions.
Position: Salesforce Administrator (internally known as Salesforce Coordinator)
Location: Remote (with some travel to London as required)
Hours: Full time, permanent (37.5 hours per week)
Contract: Permanent
Salary: £27,000 - £30,500 p.a., depending on experience (plus £3,000 London weighting, if applicable)
Closing Date: Monday 20th October 2025
About the Role
You will ensure the effective maintenance and development of Salesforce to support The Access Project’s programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals.
Role responsibilities include:
· Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows.
· Troubleshooting issues, data cleansing and implementing secure system changes.
· Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively.
About You
Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn’t essential.
Skills and Competencies:
· Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions.
· Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards
· Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows
· Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable)
· Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent
About the Organisation
The Access Project is a data-driven organisation with robust monitoring and evaluation systems. We track student progress, assess the impact of our programmes, and use real-time data to improve delivery. By combining academic, demographic, and outcome data, we measure university readiness and share our impact externally. We're also expanding reporting capabilities across teams, including sales and partnerships.
Benefits include:
· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.
· PerkBox
· Employee Assistance Programme
· Online Medical assistance
· Interest-free travelcard loans
· Cyclescheme loans
· Paid wellbeing day
· 2 paid Volunteering Days
· Employer’s pensions contributions (3%)
· CPD options in line with L&D programme
· Staff Mentoring scheme
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Please note, if you are selected for appointment to the role, you will be subject to a DBS check.
You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer.
We support young people from under-resourced backgrounds to raise their aspirations, access top universities and achieve social mobility.

Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Job title: Support, Time and Recovery Worker
Reference Number: 288
Salary scale: £23,800 – £24,500 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Reports to: Senior Community Outreach (Bounce Back) Worker
Contract length: 1 Year
Hours: 30 Hours per week (Over a 7 day rota, 11am – 8pm)
Main base: Mental Health Urgent Care Centre (MHUCC), Lister Hospital, Stevenage
About the Project
Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver support in the Mental Health Urgent Care Centre (MHUCC) at Lister Hospital.
The MHUCC provides a dedicated space and service for rapid mental health assessment, intervention, and referral, thereby enhancing the quality of care and optimising use of systemwide resources. It provides 24-hour access to specialist mental health assessment aimed at supporting service users to access the least restrictive care and treatment options. It creates a systemwide response to acute mental health crisis that enables people’s needs to be met with the right care at the right time.
About the Role:
The Support, Time and Recovery (STAR) Worker will be based at the Mental Health Urgent Care Centre at Lister Hospital, promoting joint working and creating a seamless pathway into community support for clients recovering from mental ill health.
The STAR workers will work closely with individuals in a mental health crisis currently in the MHUCC, by using a person-centred approach to ensure that everyone is supported with dignity and respect.
You will have a key role with safe and supportive observations and attending to the service users on the unit. You will provide support for carers and liaise with the wider services to support smooth and timely discharge of service users back to the community.
Key Responsibilities
- To provide a consistent presence in the MHUCC for individuals with mental health needs to access for support.
- To advocate for service users, explaining organisations and pathways.
- To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
- To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely MHUCC discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
- To gather feedback and evaluation on patient experience in the MHUCC
- To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
- To link in with wider Herts Mind Network services and facilitate referrals
- To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
- To support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Eligibility for blue light card.
Closing date for receipt of applications is Friday 24th October at 5pm.
Interviews will be held on Thursday 30th October at our Letchworth Wellbeing Centre.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Set up in 2009, Renaissance Foundation (RF) is a specialist youth charity providing support to two hard-to-reach groups: young carers and young hospital patients suffering from life-limiting illnesses. These groups have much in common, and can suffer from significant educational, social and emotional challenges including low academic attainment, high rates of unemployment, isolation and lack of self-esteem. Our mission is to inspire these young people to reach their full potential through our three-year programme, using the power of inspiration, creative and digital learning and vocational development. Our programme is designed to create high aspirations, build resilience and confidence in public settings and support positive engagement with society.
We are looking for a capable, proactive person to oversee the management of RF’s programme. You will be at the frontline of our work, working with key partners, young people and other stakeholders to make an impact. You will be responsible for all aspects of programme management and promotion of the programme through various outreach efforts.
This is a wonderful opportunity for someone who is passionate about improving the lives of young Londoners to work with a driven team in a small, but impactful, charity.
Your key contributions
Programme
· Leading RF’s transformative programme including graduate schemes such as mentoring and the Youth Board
· Building your expertise in partnership development, working closely with the Programme Director to build effective partnerships with new partners, community organisations, local authorities and other stakeholders where required
· Attending all drop-in sessions/holiday activities to be a consistent, trusted presence for young people. Term time drop ins take place Wednesdays 5-7pm. Holiday drop-in sessions take place at different times. (Evening and occasional weekend work will be time taken back in lieu)
Outreach
· Driving RF’s Outreach strategy in order to build and enhance visibility and recognition of RF and connect with young people who could benefit from our support
· Managing referral partner relationships across London (including schools, hospitals, young carer services and others), nurturing existing relationships and building new partnerships
· Organising events that inspire referrals to RF including delivering school assemblies, presenting at meetings and taking other external visits as required
· Analysing referral data to identify opportunities and strategically expand our reach where it's needed most
General
· Collaborating with/supporting the programme team on an adhoc basis as required
· Ensuring safeguarding principles and procedures are always followed to protect the welfare of young people, including identifying, responding and reporting any safeguarding concerns
About You
You will:
· be an excellent communicator, with the ability to build strong relationships with young people, referral and programme partners and other key stakeholders
· be confident presenting and speaking publicly
· have strong organisational and time management skills, with a keen eye for detail and the ability to manage a varied workload
· have the ability to self-motivate, allied with possessing strong team working and collaborative skills
· be able to demonstrate empathy, patience and a genuine passion for supporting young people facing significant challenges
· be an enthusiastic networker
· have the capacity to work outside of normal 9-5 hours at times (weekends and evenings) and the ability to travel abroad occasionally (e.g. to attend the Nobel Peace Prize in Oslo)
We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways, not just candidates who check all the boxes. Even if you don't feel that you meet every single requirement, we still encourage you to apply.
Whilst not imperative, we are interested to hear from candidates who have lived experience of being a young carer or having a long-term health condition.
What we can offer
Salary: £30,000-£35,000 depending on experience
Standard benefits:
25 days holiday, plus public holidays
Pension
Additional benefits:
Extra leave at Christmas
Birthday leave
Monthly team socials
Professional training and development opportunities
Access to a comprehensive EAP
Cycle to work scheme
Time off in lieu for irregular hours worked
We are committed to safeguarding at RF. Successful candidates will need to undergo child protection screening appropriate to the role, including references and Disclosure and Barring Service checks.
We are committed to promoting equality, diversity and inclusion and we welcome applications from anyone regardless of age, disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background or any other difference.
Our mission is to inspire and empowers young people with caring responsibilties and/or chronic health conditions to reach their full potential.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chief Executive Officer
We are looking for a visionary and compassionate Chief Executive Officer (CEO) to lead the charity into its next exciting chapter, as Kids for Kids’ celebrates their 25th Birthday.
This is a unique opportunity to succeed our Founder and make a lasting difference for children and families facing one of the world’s worst humanitarian crises.
Position: Chief Executive Officer
Location: Home based (with occasional travel)
Salary: £65,000 – £75,000 per annum (commensurate with experience)
Hours: Full Time (37.5 hours per week)
Contract: Permanent
Closing Date: Sunday 26th October, the client reserves the right to interview before the closing date so please apply asap.
The Role
As CEO, you will provide inspirational leadership, overseeing all aspects of the organisations work in the UK and abroad, ensuring continued impact and growth. You will manage our fundraising programme, finances, and operations, as well as motivate and inspire a small but highly dedicated team and network of volunteers.
You will:
- Lead the organisation’s strategy, safeguarding its mission and values.
- Oversee all fundraising, awareness-raising, and financial management.
- Report regularly to the Board of Trustees, working closely with the founder as she transitions to her role as Chairman of Trustees.
- Be the public face of the charity, representing us at events, with donors, and in the media.
- Manage relationships with our Patrons, celebrities, supporters, and volunteers.
- Oversee major fundraising events including our Candlelit Christmas Concert, Gala Gourmet Dinner Dance, and 25th Birthday celebrations in 2026.
This role is central to ensuring that more children and families in Darfur can access lifesaving and sustainable support, enabling communities to thrive despite unimaginable hardship.
About You
We are seeking an experienced and highly motivated leader with a strong track record of management, fundraising, and financial acumen. You will be values-driven and compassionate, with the ability to inspire others and build meaningful relationships at all levels.
You will have:
- Proven senior leadership experience, ideally in the charitable or not-for-profit sector.
- Strategic thinking skills with strong financial and operational management experience.
- Demonstrable success in fundraising and developing new income streams.
- Experience of working with Boards of Trustees and managing governance requirements.
- Strong communication and presentation skills, with experience of acting as a public spokesperson.
- The ability to inspire, manage, and grow staff, volunteers, and supporter networks.
Desirable:
- Ability to speak Arabic.
How to Apply
Please apply by providing a CV and cover letter demonstrating your suitability for the role.
About the Organisation
This is the only charity founded specifically to help children in one of the most challenging regions of the world, Darfur, Sudan. For the past 24 years we have been transforming the lives of children through a unique package of integrated projects, working closely with the communities themselves. Since 2001 we have adopted 110 villages, transforming the lives of over half a million people.
There could not be a more exciting time to take the charity forward. You will be responsible for shaping both the projects in Darfur, and all the exciting opportunities to raise awareness and funds in the rest of the world.
Other roles you may have experience of could include Charity Director, CEO, Chief Executive, Chief Executive Officer, Senior Director, Finance Director, Corporate Services Director, Human Resources Director, IT Director, General Manager, Operations Director, Partnerships Director, Managing Director, CFO, Fundraising Director etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for exceptional candidates to join our team in a highly rewarding opportunity. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy, for and on behalf of, families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties. To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:
listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight.
provide information, support, guidance, advice and advocacy on Domestic Homicide Reviews, Mental Health Reviews, Inquests, Independent Office of Police Conduct inquiries and other types of inquiries.
manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities.
give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf.
Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.
In return for joining us, we will offer you:
25 days annual leave per annum, plus bank holidays
Excellent development and training opportunities
Pension Scheme
Healthcare Scheme
Employee Assist Scheme
Application Instructions
To apply for this role, please submit a supporting statement, outlining how you meet the person specification, along with your CV.
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.
To apply for this role, please submit a supporting statement along with your CV.
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 130 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
ABOUT THE ROLE
Start Network is seeking a highly motivated and skilled individual to join our team to drive efforts to strengthen and innovate pooled fund mechanisms.
The Crisis Financing Advisor (Pooled Funds) will play a key role in advancing system change in crisis financing by providing technical assistance to the design, development, and strengthening of Start Network–led and supported pooled funds. The role will drive collaboration and learning across pooled fund initiatives within and beyond the Start Network, support member engagement, and contribute to innovative approaches that promote locally led, anticipatory, and effective crisis response.
This role requires someone with in-depth understanding of the current humanitarian financing system and policy environment, direct experience of managing or advising pooled funds, as well as a strong track record in stakeholder management within membership organisations or networks.
The client requests no contact from agencies or media sales.
This is an excellent opportunity to contribute to work of ClientEarth’s Food, Oceans & Land Use (FOLU), African Partnerships team.
ClientEarth’s FOLU African Partnerships programme works to build, implement and enforce effective laws, as a vital part of building governance systems that better and more equitably manage forests and other ecosystems. The programme is founded on long-term partnerships with lawyers and civil society organisations based in West and Central Africa. It has been shaped by international, regional and European initiatives aimed at addressing forest governance issues and drivers of ecosystem destruction (FLEGT Action Plan and Voluntary Partnership Agreements, EU Deforestation Regulation, Global Biodiversity Framework, Paris Agreement, etc.). Though each jurisdiction has its own unique challenges in relation to forest governance, the extensive expertise of our local partners, combined with ClientEarth’s innovative use of the law, ensures that tailored and effective legal solutions are delivered in each country to strengthen legal frameworks.
In this role, the Law and Policy Advisor / Lawyer will primarily address issues relating to forest governance, climate change and community tenure rights in our focus countries across West and Central Africa, particularly in Côte d’Ivoire and Ghana. The Law and Policy Advisor / Lawyer will use their experience and skills to support the legal capacity of civil society and other stakeholders to take part in the design and implementation of stronger legal frameworks around forest governance, community rights and forest-risk commodities (specifically timber, cocoa & minerals)
This is a parental leave cover position (six months with potential for an extension) and the successful candidate will be expected – after a sufficient handover – to take on and progress an existing portfolio of work.
Meet your Manager
In this role, you will report to Catherine Lalonde, Head of Food, Oceans, and Land Use, African Partnerships. Catherine joined ClientEarth in 2025 and is based in Brussels. She leads ClientEarth’s programmes and impact strategies in Africa, built on long-term partnerships with lawyers and civil society organisations across West and Central Africa. Her work is grounded in regional priorities while ensuring alignment with ClientEarth’s global mission and strategy.
Main Duties
- Managing ClientEarth project activities in Côte d’Ivoire and in Ghana in coordination with the teams Project Manager and Officer, including planning, budgeting and reporting
- Critically analysing laws, legislative and policy proposals relevant to forest governance (including carbon market frameworks), land and community rights, forest-risk commodities (including minerals), gender and access to justice in the countries of engagement
- Maintaining positive working relationships with in-country partners (in particular with civil society organisations, international partners, national governments, as well as private sector representatives, as relevant).
Role requirements
- English and French at (CEFR level C2) with outstanding written and oral communication skills in both languages
- University degree in law
- Professional experience in a legal capacity (in an NGO, the public sector, private practice, or a relevant in-house role) with a focus on natural resources governance; human rights law and policy; environmental law; forest governance; land tenure
- Experience working with national partners in a developing country settin
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in Belgium or the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a big-picture thinker with a passion for digital communication and audience engagement? Do you thrive on leading creative teams and shaping campaigns that make a lasting impact?
We’re looking for an experienced, strategic marketing leader to join UCB as our new Head of Marketing and Digital. This is a senior role, leading a talented and enthusiastic team responsible for all of UCB’s marketing and promotional output – across print, digital, broadcast and social media.
You’ll bring a sharp eye for digital trends, be confident in overseeing website development, print and digital communications and have a track record of delivering strong, multi-channel campaigns. Your leadership will help us grow our audiences, increase awareness of UCB’s ministry, and keep us connected to our supporters in meaningful and measurable ways.
You'll work closely with the Director of Communications and colleagues across UCB to deliver clear, consistent messaging and creative campaigns that reflect UCB’s mission and values.
The essentials:
- A strong background in marketing and communications – ideally in both digital and print.
- Confidence leading strategy, campaigns, and people.
- A good grasp of digital marketing tools and platforms.
- Excellent communication and organisational skills.
- A heart for UCB’s mission and Christian ethos.
Location: United Christian Broadcasters Ltd., Broadcasting Centre, Hanchurch Lane, Stoke on Trent ST4 8RY (with the flexibility to work from home up to 40% of the time)
Closing date for applications: - Wednesday 29th October 2025 – noon. We reserve the right to close this early should we attract the right candidate.
Interviews: Thursday 13th November 2025
Salary: £45,000 per annum. Plus staff benefits that include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%
For an application form and job description please visit our website
UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy
The client requests no contact from agencies or media sales.
Key Responsibilities
Financial Operations
- Oversee and lead core operational finance functions, including accounts payable, income processing, and cash (treasury) management
- Monitor emerging issues and support in the delivery of ongoing improvements to the organisation’s financial systems, controls, procedures, and financial reporting
- Oversee and lead the month-end and year-end processes, including reconciliations and journal postings
- Provide support in the preparation of the monthly financial reports for the Executive Team, Board of Trustees and other key stakeholders
- Prepare the year end statutory financial statements and notes in line with Charity SORP requirements
- Support with gift aid and information required by the auditors and regulators (Charity Commission, Companies House, HMRC, etc)
Team Leasership and Management
- Lead and manage the operational Finance Team with the day-to-day activities, month end processes, and year-end close, to a high standard of quality
- Manage and undertake performance providing guidance, support, and mentorship and continuous feedback
- Oversee the recruitment, training, mentoring and development of new team members
Stakeholder Engagement
- Supporting the Directors, Head of Finance, and other budget holders with understanding their financial results
- Maintaining excellent relationships with our bankers, auditors, and third-party software providers
- Working closely with McDonald's finance teams to ensure that key financial processes and transactions between the teams are carried out effectively
Finance System
- Provide ongoing support with the implementation and user training of the new finance system (Xledger) and ensure that the finance system is continuously improved to meet the operational needs of the Charity
- Supporting the decision-making process to be more data-driven driving efficiency, not least by effectively embedding and maximising the capabilities of the new finance system
- Manage the data integrity, user access, financial workflows, and administration of the new finance system
Skills & Knowledge
- Self-motivated, with the ability to work with a high degree of autonomy
- Highly organised and able to work under pressure to meet conflicting priorities
- Strong interpersonal, communication and presentation skills to build strong relationships with stakeholders across the charity, acting as an effective collaborator
- Confident with the desire to work in a dynamic environment
- Advanced Excel skills for analytical tasks
- Experienced in performance management, team motivation, and building high-performing finance teams.
The client requests no contact from agencies or media sales.
About the role
The role will work to assess the needs of people referred to the Pan-London hate crime service known as CATCH, ensuring potential risk or safeguarding issues are highlighted. The Triage Advisor will be responsible for completing triage assessments, one-off brief interventions with people who are assessed as medium need or referring into Galop’s advocacy services or into the wider CATCH partners for advocacy and support.
The work will involve offering them a conversation to find out about their situation, completing triage assessment paperwork and either referring them into the relevant service that will meet their needs or provide one-off support and signposting to them. The service is run in partnership with specialist by and for organisations working with victims of hate crime, including specialists in hate crimes motivated by racism, anti-LGBT prejudice, anti-Semitism, Islamophobia, or anti-disability prejudice. Each organisation provides support and advocacy for hate crime victims, including offering clients a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from authorities.
Your triage work will enable people referred into our service and CATCH to feel heard, supported and reach the right service. You will need excellent listening and communication skills, with the ability to obtain the information you need to assess a case while leaving clients feeling supported. Most importantly, you need the capacity and attitude to become familiar with the needs of a broad spectrum of experiences across race, faith, LGBT , and disability hate crime and be able to provide non-judgmental support to all victims of hate crime at all times – including to those whose experiences and beliefs do not align with your own.
The role is based in Galop’s central London building but hybrid working is available (with an expectation of two days a week in the office).
This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
Location: Galop’s offices are located in London. Hybrid working is available, but the post holder will be expected to be based in the Galop offices 2 days per week.
Hours: Full-Time (35 hours a week)
Contract: Fixed term until 31 March 2027 (continuation after this point subject to additional funding)
Reports to: Advocacy & Support Manager
Salary: You will start on scale point G1, £28,876.12 per year (including London Weighting of £4,212.01).
Closing Date
Applications should be submitted by 23:59 on 26th October 2025.
Interviews will be held on w/c 3rd November 2025.
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