Jobs

Fundraising Coordinator

Bexley Deaf Centre (BDC) is a small and dynamic, well-established charity which has been serving the borough since 1994. Our work is focussed exclusively on supporting people who are Deaf or hard of hearing. We work to raise awareness, break down barriers and promote understanding within the community.

This is an exciting time to join our organisation; we are about to launch an ambitious new 5-year strategy (supported by our fundraising strategy) and are actively expanding and developing the support and services that we provide. 

We are looking for a dynamic and driven Fundraising Coordinator who can lead on our fundraising initiatives, support with the development of new projects and organisational change to facilitate the growth of our services.

This exciting fundraising role will include:

·       Assisting with developing and implementing fundraising strategies to enable us to diversify our funding streams

· Identify and evaluate opportunities for new projects, developing proposals, establishing timelines and budgets

· Work closely with the senior leadership team to identify areas for growth and increasing capacity

· Support the growth of the organisation and change required to deliver our fundraising strategy 

Experience of working with Deaf people or knowledge of the Deaf community would be an advantage but not essential.

Employee benefits:

• Workplace pension scheme
• Annual leave of 5.6 weeks per year, additional time off at Christmas plus some public bank holidays
• Flexible approach to working arrangements 
• All staff are encouraged and supported to engage with further training and CPD opportunities
• Health and wellbeing - access to employee assistance programme
• Discounts at local shops and restaurants (through Blue Light Card)

For futher information and the full person specification, please refer to the attachment below

#fundraising #fundraiser #fundraising strategy #fundraising coordinator #funding #fundraising

Age UK has an exciting opportunity to join their fantastic team in Hull.

We are recruiting for a Shop Manager to manage the day to day running of our Hull Shop (St Andrews Retail Park, HU3).

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

About HOST 

HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges. 

And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive. 

We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term. 

In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future. 

Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world. 

About the Role

As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community. 

You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values. 

This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow. 

Core Responsibilities

1. Hosted Partner Onboarding and Development 

• Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems. 

• Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities. 

• Ensure all onboarding documentation, contracts, and systems are completed accurately. 

• Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation. 

• Track onboarding milestones and ensure timely transitions from application to full hosting. 

2. Hosted Partner Journey Development 

• Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal. 

• Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services. 

• Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values. 

• Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows. 

3. Partner Communication and Engagement 

• Maintain consistent, high-quality communication with partners throughout the onboarding and early development process. 

• Ensure partners have access to the right guidance, templates, and training resources. 

• Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement. 

• Contribute to the Project Hosting Bulletin and updates for new HPs. 

4. Documentation, SOPs, and Training 

• Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management. 

• Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes. 

• Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle. 

5. Risk Identification and Escalation 

• Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks. 

• Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation 

• Maintain accurate documentation of risk assessments and onboarding decisions. 

6. Collaboration and Service Improvement 

• Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs. 

• Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems. 

• Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience. 

7. Growth and Learning Areas (Development Focus) 

• Develop leadership in onboarding design and service improvement. 

• Contribute to testing and adoption of HOSTHub features that enhance the HP journey. 

• Support the Partnerships Circle in developing standardised partner support materials. 

Required Experience 

• 3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment. 

• Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners. 

• Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts. 

• 2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data. 

• Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically. 

• Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency. 

• Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences. 

• Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously. 

• Experience handling compliance checks, screening, or due diligence processes is highly desirable. 

• Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills. 

At HOST, we believe change starts with people who care.

If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.

We Are Family is hiring!

We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We are the leading peer support community for adopters  across Greater London and the Home Counties, and offer digital-membership nationally; we have ambitions to scale our in-person services provision significantly over the coming years. You can find out more about us here.

As Community Programme Manager, you’ll join our independent adoption support charity, oversee our volunteer, peer support and event provision.

This is an excellent opportunity for a highly organised ‘self-starting’ individual with experience of working with user-run communities. You will use your strong relationship-building skills to proactively engage WAF members and volunteers, to continue providing peer-led support and to create new opportunities for adopters to connect across the UK.

Key Details:

Role type: Permanent

Reports to: Head of Operations

Direct Reports: You will work closely in partnership with our Associates & Volunteers

Working Pattern:  2.5 days / 18.75 hours per week, including occasional evening and on-site work.

Salary: £30-35K FTE

Location: Remote / Home-working; this role can be based anywhere within the UK with periodic meetings and visits, mainly to London / South East, at least quarterly.

Perks of Working at WAF:

· Become a part of a personable, visionary team creating positive impact on a daily basis

· Flexible working

· Home Working Allowance

· Occasional in-person working in London; travel and lunch expenses covered

· Competitive salaries with room for growth

· Professional development opportunities

· Seasonal socials

ROLE DESCRIPTION:

Key responsibilities include: 

• Engagement with our Members
• Supporting our Volunteers
• Managing our Peer-led Groups and In-Person Activities
• Overseeing our Peer Support Training and Supervision
• Nurturing Partnerships
• Delivering Impact
• Contributing to Communications
• Championing our Advocacy efforts
• Collaborating with our Board and Committees

Person Specification: 

ESSENTIAL

• Demonstrable experience coordinating / managing multiple projects or programmes
• Experience of working with beneficiaries and / or volunteers
• Excellent written and verbal communication skills
• Skills in identifying and prioritising workload with the ability to work to deadlines and budget
• Comfortable working independently, operating good judgement on when to seek guidance and support
• Strong IT and / or aptitude to learn software skills (see below)
• Resourceful and adaptable
• Empathetic and supportive
• A ‘hands-on’ and collaborative mindset

DESIRABLE

• Lived experience / interest in supporting those connected with any of the following: early trauma, adoption, the care system, advocating for people from underserved communities.
• Lived experience / interest in supporting families
• Experience of working within a peer support network
• Experience of co-producing projects with beneficiaries / volunteers
• Experience with using multiple software packages (We work across the following software – training provided as necessary: G Suite, MS Office, Zoom, Trello, WordPress, Mailchimp, Canva, Buzzsprout, Google Analytics).

 

To Apply:

If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you!

Please download our full application pack for further details and instructions on how to apply.

Deadline to apply: Midnight at Sunday 23rd November 2025
Start Date: ASAP

Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.

Further information can be found via our website.

One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome applicants from Black, Asian and minority ethnic backgrounds to ensure that the organisation can benefit from this diversity of experience.

This role provides comprehensive administrative and organisational support to senior management, ensuring the smooth running of daily operations. As part of the region team the PA act as the first point of contact, managing communications, schedules, and confidential matters with the utmost professionalism and discretion. The successful applicant must have excellent verbal, and written communication skills. They must be able to build positive relationships with staff and volunteers at all levels and have a working knowledge of Microsoft Office.

We are looking for a qualified Chef to join our dedicated care home team where your culinary skills will help enhance the wellbeing of our residents. You’ll be responsible for preparing, producing and delivering delicious, nutritious and beautifully presented dishes.

This is a casual position, offering flexible hours to suit both your availability and the needs of the care home.  

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.

Key responsibilities of the role:

- Work with the Head Chef to deliver the catering services within the care home
- Prepare food for residents according to nutrition, hydration, and dietary guidelines
- Maintain a high standard of food provision and service to the residents, staff and visitors
- Monitor inventory levels and order supplies as needed
- Ensure all health and safety records and monitoring adhere to statutory requirements

You will be educated to NVQ Level 3 Preparation and Cooking or equivalent and an intermediary food hygiene certificate.

In addition, you will have excellent communication skills. Previous experience of maintaining standards within a catering department according to Health & Safety and Food Safety Act and good IT skills are essential, as well as experience working in a care home or similar setting.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice

Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

An exciting part time opportunity for a Crisis Recovery Worker has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Part Time Crisis Recovery Worker
Salary: £29,347.00 pa FTE
Salary Scale Point: 19 (Including 1 point for anti-social hours)
Based at: The Sanctuary, Cambridge
Hours: 42 hours per fortnight, working on a rolling 2 week rota
Working pattern: Evenings Shifts: 4.30pm – 11.30pm, Week 1: Tuesday, Wednesday, Thursday , Week 2: Tuesday, Saturday, Sunday

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

About the Sanctuary and the Role

The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.

We are looking for a part-time Crisis Recovery Worker to join our team!

If you are interested in this exciting opportunity and you are able to meet the criteria detailed below, please apply!

Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:

• Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
• Supporting individuals through guided self-help strategies including grounding, breathing techniques.
• Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
• Provide individuals with information on and how to connect with social support networks available to them in their own community.
• Supporting individuals to make a safety plan

Crisis Recovery Worker criteria:

• You must be able to show empathy and compassion with a non-judgemental approach
• You should be passionate about promoting positive mental health and have excellent verbal communication and listening skills.
• You should be able to manage professional boundaries

Closing date: 23rd November 2025
Interview Date: To be advised

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

No agencies please.

This 14-month fixed term post will support with the recruitment, retention and ongoing support of our fantastic volunteers who are critical to the charity's ongoing success. The role is 22.5 hours per week (equivalent to 3 full days but could be flexible e.g. hours worked over 5 days). Please note flexibility in working hours, will be required with some evenings and occasional weekend work needed.

Job Description as follows:

1. Recruitment of Volunteers - Promoting and advertising volunteering opportunities

• Creating ongoing calendar of recruitment events and activities
• Organising & promoting recruitment events & activities
• Developing and running an appropriate interview, assessment and selection processes
• Working with digital marketing officer to develop appropriate recruitment materials.
• Onboard new volunteers following agreed process.

2. Training of Volunteers - Co-ordinating the training for volunteers

• Working to ensure ongoing programme of training and development for new and existing volunteers.
• Working with our training team to identify recurring weaknesses/problems in training programme and support for dog-based volunteers.
• Creating an ongoing calendar of recurring training and mentoring events
• Working with our training team to identify resources/additional material needed to support volunteers

3. Coordination of Volunteers - Organising existing volunteers to meet needs of the charity.

• Ensuring there is appropriate volunteers recruited for dogs and puppies in training.
• Ensuring there is appropriate volunteers to enable the charity to maximise its ability to fundraise and promote its work to organisations and schools across the UK.
• Keeping an up-to-date calendar for all events and coordinate volunteers to meet these needs.
• Identifying and providing effective methods of regular communication and engagement with existing volunteers. Including a monthly e-newsletter and management of volunteer social media groups.

Experience and Qualities required as follows:

Experience

• Presenting or giving training to groups of volunteers
• Recruitment of volunteers
• Managing volunteers and providing support ,training and thanks.
• Organising recruitment events and activities

Qualities

• Excellent interpersonal skills. Able to communicate with a wide range of people both internally and externally in person, by phone and electronically.
• Excellent presentation skills. Able to present information in an engaging way.
• Excellent writing skills
• Excellent IT Skills including experience of maintaining databases and Microsoft packages
• To be confident and comfortable in the presence of dogs
• A high level of initiative
• The ability to work under pressure
• To be able to prioritise work
• Confidentiality
• Sensitivity
• To have an adaptable approach to work.
• Full UK driving licence

Job Title: Solicitor / Senior Caseworker

Contract: Permanent. Full time or part time.

Responsible To: Legal Services Director

Salary: £30,000 - £35,000 per annum, dependant on qualifications and experience.

Location: An office base in Llandudno Junction, with a minimum of 3 days per week in the office and outreach work across Gwynedd and Ynys Mon.

About the role

North Wales Community Law is a charity established in 2023 that provides free legal advice to people in North Wales. We have a small team of caseworkers and we want to grow our team to enable us to support more people. This is an exciting opportunity for someone who wants to contribute to our vision to make sure that everyone in North Wales has access to the services and expertise they need to uphold their rights, fight inequality and challenge injustice.

We are looking for a solicitor or experienced caseworker to provide specialist housing or family law casework and advice under the supervision of our Legal Services Director. Based in our offices in Llandudno Junction, the role will involve regular travel to community based outreach clinics in North Wales, particularly Gwynedd and Ynys Mon.

We are particularly keen to hear from people with experience of relevant Welsh housing legislation and qualified solicitors with experience of legally aided civil litigation.

Other benefits include 35 days annual leave pro rata (including bank holidays), company pension and a commitment to investing in your professional development. Wellbeing is a core value of North Wales Community Law, and we recognise that we all thrive when our needs are met. All staff have access to discounts, free financial and legal advice, and health and wellbeing support through our comprehensive employee assistance programme.

About North Wales Community Law

Our vision is that everyone in North Wales has access to the services and expertise they need to uphold their rights, fight inequality and challenge injustice.

North Wales Community Law is an independent, not-for-profit legal charity committed to alleviating poverty, promoting equality, and helping everyone create a fair and just society. We do this by providing free, community based legal advice on issues affecting the day to day lives of people living in North Wales, using the law as a tool for social change, and sharing knowledge and skills across the legal and charity sectors.

Since opening our doors in 2023 we’ve provided expert legal advice to people in need who would otherwise have no access to justice. We’ve formed innovative collaborations with grassroots organisations supporting individuals, and with national charities challenging public bodies.

We have established a national profile across Wales and the UK, championing the legal rights of people in North Wales who are marginalised through poverty, discrimination, or disadvantage. A recently awarded legal aid contract for housing and Welsh Government funding put us in a strong position to challenge injustice and inequality for the communities we serve.

Duties

• To provide legal advice and casework assistance and give appropriate advice and support to clients, managing your own caseload and making applications for public funding as required.
• To liaise with landlords’ and other parties’ representatives, solicitors, other agencies and groups as required.
• To ensure that all casework, advice, and assistance complies with the requirements of the organisation’s processes, accreditations and, where publicly funded, complies with the requirements of the Legal Aid Agency.
• To collate evidence and work in partnership with other advice providers locally and regionally to influence the development of policy and legislation in relation to housing and domestic abuse.
• To undertake outreach work, including liaising with local communities, delivering talks and presentations to groups, and visiting community settings as appropriate. Work from various locations as reasonably required.
• To inform and participate in our public legal education work, to promote North Wales Community Law and a rights-respecting culture in north Wales.
• To actively engage with local community groups and organisations, bringing together our experience, skills and knowledge with that of others, sharing learning wherever possible.
• To prepare reports on your own work for the information of the Trustee Board, funders and other stakeholders, as required.
• To actively contribute to internal meetings, including cascading learning.
• To attend appropriate training courses and maintain readership of relevant publications to maintain and develop professional expertise.
• To support your own and team’s wellbeing and encourage a positive working environment.
• To travel to other locations for the purposes of giving advice, advocacy or for training.
• To carry out a share of administrative tasks including those detailed in the organisation’s Quality Manual.
• To carry out such other duties as may be required.

Person Specification

Essential

• Experience of delivering housing or family law advice and complex casework - advising and supporting clients through the legal system
• Ability to manage a busy caseload, working under pressure and meeting deadlines.
• Experience of legal aid processes, meeting financial targets and time recording requirements using case management systems.
• Good organisational, prioritising and time management skills.
• Experience of team and multi-agency working.
• Excellent listening, verbal and written communication skills including ability to communicate effectively with the organisation’s client group.
• Commitment to sharing learning, skills and knowledge.
• An understanding of and commitment to Equality, Diversity and Inclusion, and its relevance to legal advice.
• Strong commitment to North Wales Community Law’s vision, mission and values.
• Excellent IT skills.

Desirable

• Experience of practicing housing law in Wales
• Experience of delivering advice in other areas of social welfare law
• Experience of civil litigation, representing clients in court
• Sound understanding of the SRA Professional Conduct Rules, SQM standards and Solicitor’s Accounts Rules and ability to apply them as necessary
• Experience of legal aid billing (including certificated work), and an understanding of optimising legal aid income
• Ability in written and spoken Welsh

To Apply

The deadline for applications is 5pm on Friday 14th November 2025.

First interviews will be held online, with second stage interviews in person

Please email, with the job title in the subject line, attaching:

• An up to date CV
• A covering letter, describing how your skills, qualities and experience meet the requirements set out in the Job Description
• A completed Equality Monitoring Form

We recognise the value of diverse perspectives in our work and encourage applications from people of all backgrounds, communities, identities and experiences, including those with personal experience of the inequalities and injustices we seek to address. If you require any reasonable adjustments as part of the recruitment process, please let us know by emailing.

If you would like an informal discussion about the role please email.

We look forward to hearing from you.

Teitl Swydd: Cyfreithiwr Tai / Uwch Weithiwr Achos

Contract: Parhaol. Llawn-amser neu ran-amser.

Atebol i: Cyfarwyddwr Gwasanaethau Cyfreithiol

Cyflog: £30,000 - £35,000 y flwyddyn, yn dibynnu ar gymwysterau a phrofiad.

Lleoliad: Mewn swyddfa yng Nghyffordd Llandudno, gydag o leiaf 3 diwrnod yr wythnos yn y swyddfa a gwaith allgymorth ar draws Gwynedd ac Ynys Môn.

Gwybodaeth am y swydd

Mae Cyfraith Gymunedol y Gogledd yn elusen a sefydlwyd yn 2023 i ddarparu cyngor cyfreithiol am ddim i bobl yng Ngogledd Cymru. Mae gennym dîm bach o weithwyr achos, ac rydym eisiau tyfu ein tîm er mwyn i ni allu cefnogi mwy o bobl. Dyma gyfle cyffrous i rywun sydd eisiau cyfrannu at ein gweledigaeth i wneud yn siŵr bod pawb yng Ngogledd Cymru yn gallu cael gafael ar y gwasanaethau a'r arbenigedd sydd eu hangen arnynt i gynnal eu hawliau, i frwydro yn erbyn anghydraddoldeb, ac i herio anghyfiawnder.

Rydym yn chwilio am gyfreithiwr neu weithiwr achos profiadol i ddarparu gwaith achos a chyngor arbenigol ynglŷn â thai neu gyfraith teulu dan oruchwyliaeth ein Cyfarwyddwr Gwasanaethau Cyfreithiol. Bydd y swydd wedi'i lleoli yn ein swyddfeydd yng Nghyffordd Llandudno, a bydd angen teithio'n rheolaidd i glinigau allgymorth yn y gymuned yng Ngogledd Cymru, yn enwedig yng Ngwynedd ac Ynys Môn.

Rydym yn arbennig o awyddus i glywed gan bobl sydd â phrofiad o ddeddfwriaeth dai berthnasol yng Nghymru a chyfreithwyr cymwys sydd â phrofiad o ymgyfreitha sifil gyda chymorth cyfreithiol.

Mae buddion eraill yn cynnwys 35 diwrnod o wyliau blynyddol pro rata (gan gynnwys gwyliau banc), pensiwn cwmni ac ymrwymiad i fuddsoddi yn eich datblygiad proffesiynol. Mae llesiant yn un o werthoedd craidd Cyfraith Gymunedol y Gogledd, ac rydym yn cydnabod ein bod ni i gyd yn ffynnu pan fydd ein hanghenion yn cael eu diwallu. Mae’r holl staff yn gallu cael gafael ar ostyngiadau, cyngor ariannol a chyfreithiol am ddim, a chymorth iechyd a llesiant drwy ein rhaglen gynhwysfawr o gymorth i weithwyr.

Cefndir Cyfraith Gymunedol y Gogledd

Ein gweledigaeth yw bod gan bawb yng Ngogledd Cymru fynediad at y gwasanaethau a’r arbenigedd sydd eu hangen arnynt i gynnal eu hawliau, brwydro yn erbyn anghydraddoldeb a herio anghyfiawnder.

Mae Cyfraith Gymunedol y Gogledd yn elusen annibynnol, nid er elw, sy’n ymroddedig i drechu tlodi, hyrwyddo cydraddoldeb, a helpu pawb i greu cymdeithas sy’n fwy teg a chyfiawn. Rydym yn gwneud hyn drwy ddarparu cyngor cyfreithiol yn rhad ac am ddim yn y gymuned ynghylch materion sy’n effeithio ar fywydau bob dydd pobl sy’n byw yng Ngogledd Cymru, gan ddefnyddio'r gyfraith fel dull o greu newid cymdeithasol, a rhannu gwybodaeth a sgiliau ar draws y sectorau cyfreithiol ac elusennol.

Ers agor ein drysau yn 2023 rydym wedi darparu cyngor cyfreithiol arbenigol i bobl mewn angen na fyddai ganddynt fynediad at gyfiawnder fel arall. Rydym wedi ffurfio partneriaethau cydweithio arloesol gyda sefydliadau llawr gwlad sy’n cefnogi unigolion, a gydag elusennau cenedlaethol sy’n herio cyrff cyhoeddus.

Rydym wedi sefydlu proffil cenedlaethol ar draws Cymru a’r DU, gan hyrwyddo hawliau cyfreithiol pobl yng Ngogledd Cymru sydd ar ymylon cymdeithas oherwydd tlodi, gwahaniaethau, neu anfantais. Mae contract cymorth cyfreithiol a ddyfarnwyd yn ddiweddar ar gyfer tai a chyllid Llywodraeth Cymru yn ein rhoi mewn sefyllfa gref i herio anghyfiawnder ac anghydraddoldeb ar gyfer y cymunedau rydym yn eu gwasanaethu.

Manyleb y Person

Hanfodol

• Profiad o ddarparu cyngor a gwaith achos ym maes tai neu gyfraith teulu - gan gynghori a chefnogi cleientiaid drwy’r system gyfreithiol.
• Gallu rheoli llwyth achosion prysur, gweithio dan bwysau a chwrdd â therfynau amser.
• Profiad o brosesau cymorth cyfreithiol, cyflawni targedau ariannol a gofynion cofnodi amser gan ddefnyddio systemau rheoli achosion.
• Sgiliau trefnu, blaenoriaethu a rheoli amser da.
• Profiad o waith amlasiantaethol a gweithio mewn tîm.
• Sgiliau gwrando, llafar ac ysgrifenedig rhagorol, gan gynnwys y gallu i gyfathrebu'n effeithiol â grŵp cleientiaid y sefydliad.
• Ymrwymiad i rannu dysgu, sgiliau a gwybodaeth.
• Ymrwymiad i gydraddoldeb, amrywiaeth a chynhwysiant, a dealltwriaeth ohonynt, a sut maent yn berthnasol i gyngor cyfreithiol.
• Ymrwymiad cryf i weledigaeth, cenhadaeth a gwerthoedd Cyfraith Gymunedol y Gogledd.
• Sgiliau TG ardderchog.

Dymunol

• Profiad o ymarfer cyfraith tai yng Nghymru
• Profiad o ddarparu cyngor mewn rannau eraill o gyfraith lles cymdeithasol
• Profiad o ymgyfreitha sifil, gan gynrychioli cleientiaid yn y llys
• Dealltwriaeth gadarn o Reolau Ymddygiad Proffesiynol yr Awdurdod Rheoleiddio Cyfreithwyr (SRA), safonau’r SQM a Rheolau Cyfrifon y Cyfreithiwr, a’r gallu i’w cymhwyso yn ôl yr angen.
• Profiad o filio am gymorth cyfreithiol (gan gynnwys gwaith ardystiedig), a dealltwriaeth o optimeiddio incwm cymorth cyfreithiol.
• Gallu siarad ac ysgrifennu Cymraeg

I Wneud Cais

Y dyddiad cau ar gyfer ceisiadau yw 5pm ddydd Gwener 14 Tachwedd 2025.

Bydd y cyfweliadau cyntaf yn cael eu cynnal ar-lein, gyda chyfweliadau’r ail gam yn cael eu cynnal wyneb yn wyneb.

Anfonwch e-bost gyda theitl y swydd yn y llinell pwnc, ac atodi:

• CV cyfredol
• Llythyr eglurhaol yn disgrifio sut mae eich sgiliau, eich rhinweddau a'ch profiad yn bodloni'r gofynion a nodir yn y Disgrifiad o’r Swydd
• Ffurflen Monitro Cydraddoldeb wedi'i llenwi

Rydym yn gwerthfawrogi safbwyntiau amrywiol yn ein gwaith ac yn annog ymholiadau a cheisiadau gan bobl o bob cefndir, cymuned, hunaniaeth a phrofiad, gan gynnwys y rhai sydd â phrofiad uniongyrchol o’r anghydraddoldebau a’r anghyfiawnderau yr ydym yn ceisio mynd i’r afael â nhw. Os oes angen unrhyw addasiadau rhesymol arnoch fel rhan o’r broses recriwtio, rhowch wybod i ni drwy anfon e-bost.

Os ydych chi eisiau sgwrs anffurfiol am y swydd, anfoniwch e-bo.

Gan edrych ymlaen at glywed oddi wrthych.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

 

 

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Good time keeping skills – Essential
• To attend all mandatory training including safeguarding and GDPR
• To work autonomously in a fast-paced environment and under pressure
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans and actively participate in training and development
• Provide and manage resources for clients and staff

 

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours and on weekends

Job Title: Ability Works Employment Support Coordinator

Location: Rochford, Basildon & Castle Point

Reports to: Ability Works Employment Manager

Salary: £16,438.50

Job Type: Part-Time, Permanent (22.5 hours per week)

Hamelin exists to reimagine life for individuals with learning disabilities and autism, enabling limitless possibilities. Hamelin is seeking a passionate, self-motivated and confident coordinator to support our expanding Ability Works project. In this diverse role, you'll play a pivotal part in ensuring our individuals meet their goals and create a lasting impact in our communities as well as being the first point of call for new individuals accessing the service.

Ability Works - This initiative focuses on enabling adults with learning disabilities and autistic people to gain meaningful and fulfilling paid employment. The project thrives on outcomes, motivation and a can-do approach.

This role is crucial in making sure we deliver exceptional service, stay compliant, and run our project efficiently— whilst ensuring our mission, vision and values are not compromised. 

The Employment Support Coordinator will regularly meet with participants to listen, offer support and help them identify their best job match, reflecting their skills and aspirations.

In your day-to-day role, you will be striving to build, expand and strengthen the project whilst working closely with the Employment Manager to ensure all key performance indicators and any project targets are met. The role is responsible for onboarding individuals into the project as well as delivering face-to-face mentoring, work experience in and outdoors and coaching.

Project Skills:

• Support with the daily operations of the project scope.
• Supporting individuals through CV production, profiling, interview techniques, attending interviews, workshops, job clubs and managing their health at work.
• Adhere to the strategies to grow and enhance the projects, meeting the ever-changing needs of those we support.
• Identify skills gaps for participants and offer Asdan short courses to support development.
• Building relationships with community partners including DWP, Social Care and prescribers, and other charities and government organisations to gain referrals for the project.
• Sourcing job opportunities for your participants through regular contact with key local employers.

Teamwork:

• Work in partnership with Hamelin’s service offer, especially the Links service and Opportunity Center.
• Ensure the project remains a motivated team that aligns with our values and goals.
• Report on the performance of the current project, providing feedback and support to ensure high standards of care and efficiency.

Compliance and Quality Assurance:

• Follow Hamelin’s policies and procedures to maintain best practices and regulatory standards.
• Implement and oversee quality assurance processes, including gathering feedback from project participants and colleagues to keep improving our service delivery.
• Engage with and become involved with continuing self-development.

Stakeholder Engagement:

• Identify, build and maintain strong relationships with project participants, families, local and health authorities representatives, and other key stakeholders.
• Represent the Charity and service at meetings, events, and forums, advocating for the needs and rights of those we support.
•  Work closely with other teams and services within the charity to ensure a unified approach to care and support.

Business Development:

• Identify and exploit opportunities for expanding the service, from new partnerships and funding sources both inside and outside health and care to innovative care models.
• Prepare and present feedback and data when required, to the Employment Manager.
• Lead marketing and promotion of the service, boosting awareness. interest and attracting new project participants.

About You

It’s essential that:

• You have at least two years’ experience within a coordination/administration service for individuals with learning disabilities and/or autism.
• You have a proven track record of successful project administration.
• You hold a valid driver’s license and have access to a vehicle.
• Be ready to work flexibly, which could include weekends and bank holidays. You might also be asked to work in different services as needed.
• We are a values-driven charity, and it is essential that all our colleagues truly live out our core values which are - We think differently, We enhance lives and We are community.

It’s desirable that:

• You have experience working in a charity or non-profit organisation.
• You have links within community services.
• You have experience in IT systems.
• You’re familiar with the local community and relevant stakeholders.

*Interviews to be held the W/C 17th of November*

IT & Data Support Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: IT and Data Support Officer

Location: Based within Islington (Please note, there is no step free access). You will also work flexibly across multiple services including Elephant and Castle, Havering and central office, as well as some home working might be possible

Salary: £28,560

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. Flexibility may be required as per requirements of the service/department

About the role

We are looking for an IT and Data Officer to join our central team, working in collaboration with our services which are our Independent Approved Premises (IAP). You will maintain and support our data systems and IT infrastructure across our services, responsible for managing CRM systems and supporting with first line IT queries which could include ticketing requests, troubleshooting, technical issues, and liaising with internal and external partners to ensure consistent and timely data reporting.

You will work across multiple projects to ensure performance metrics are accurately tracked and communicated, proactively identifying and addressing any data or system related issues. You will support with continuous improvement for the service and wider organisation.

About you

We're looking for someone who is passionate about IT and data, able to utilise this within a practical working environment. You will be confident in using various tools and software with transferrable skills. We're looking for someone who understands SIG and what we do as an organisation, with a judgement free mindset, and comfortable working within any of our services, able to build good professional relationships with our staff internally, our residents, and external partners. We look for:

• Skills in data input, extraction, and reporting
• Skills in online platforms and systems, ideally Power BI, Trello, Inform, and Microsoft Office
• Familiarity in externally used systems by Ministry of Justice is highly desirable
• Ability to translate and present technical knowledge and information to non-technical teams
• Ability to deliver training to staff at all levels in reference to use of systems and develop training videos/materials
• Working knowledge of business intelligence/reporting and database
• Excellent communication skills and ability to deliver a rounded customer service experience both written and orally, and build effective relationships with others at all levels
• Ability to problem solve, use own initiative, and work in a proactive manner
• Ability to manage own time and determine priorities with competing tasks and meet deadlines
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Job Title: Links Project Coordinator

Location: Mid & South Essex

Reports to: Links Project Lead

Salary: £27,397.50  

Job Type: Full-Time, Permanent

Hamelin exists to reimagine life for individuals with learning disabilities and autism, enabling limitless possibilities. Hamelin is seeking a confident coordinator to support our expanding Links Project. In this diverse role, you'll play a pivotal part in ensuring our individuals meet their goals and create a lasting impact in our communities as well as being the first point of call for new individuals accessing the service.

Links Project: This initiative focuses on enabling adults with learning disabilities to engage in community activities through befriending, mentoring, and peer-led programs, all supported by our dedicated volunteers. As the Project Coordinator, you will support the key administrative tasks that keep this project running smoothly.

The Project Coordinator will support referrals with specific aims and objectives within the project scope – for example traveling to meet a friend, accessing sports, increasing confidence and ensuring isolation is reduced.

In your day-to-day role, you will be striving to build, expand and strengthen the project whilst working closely with the Project Lead ensuring all key performance indicators and any project targets are met. The role is responsible for onboarding individuals into the project as well as completing ongoing assessments and gathering feedback.

This role is crucial in making sure we deliver exceptional service, stay compliant, and run our project efficiently— whilst ensuring our mission, vision and values are not compromised. 

Project Skills:

• Support with the daily operations of the project scope.
•  Adhere to the strategies to grow and enhance the projects, meeting the ever-changing needs of those we support.
• Awareness of resources and volunteer efficiency to ensure we get the best possible outcomes for the individuals we support.

Teamwork:

• Work in partnership with Hamelin’s Volunteer Manager.
• Ensure the project remains a motivated team that aligns with our values and goals.
• Report on the performance of the current project, providing feedback and support to ensure high standards of care and efficiency.

Compliance and Quality Assurance:

• Follow Hamelin’s policies and procedures to maintain best practices and regulatory standards.
• Implement and oversee quality assurance processes, including gathering feedback from project participants and colleagues to keep improving our service delivery.
• Engage with and become involved with continuing self-development.

Stakeholder Engagement:

• Identify, build and maintain strong relationships with project participants, families, local and health authorities’ representatives, and other key stakeholders.
• Represent the Charity and service at meetings, events, and forums, advocating for the needs and rights of those we support.
• Work closely with other teams and services within the Charity to ensure a unified approach to care and support.

Business Development:

• Identify and exploit opportunities for expanding the service, from new partnerships and funding sources both inside and outside health and care to innovative care models.
• Prepare and present feedback and data when required to the project lead.
• Lead marketing and promotion of the service, boosting awareness, interest and attracting new project participants.

 Other Requirements:

• Be ready to work flexibly, which could include weekends and bank holidays. You might also be asked to work in different services as needed.
• Complete all required training, whether through e-learning or in-person courses.
• Adhere to our published policies, procedures, and standards.

 About you

 It’s essential that:

• You have at least two years’ experience within a coordination/administration service for individuals with learning disabilities and/or autism.
• You have a proven track record of successful project administration.
• You hold a valid driver’s license and have access to a vehicle.
• You can work flexibly across locations in Essex to fulfil the requirements of the role.
• We are a values-driven Charity, and it is essential that all our colleagues truly live out our core values which are - We think differently, We enhance lives, and We are community.

It’s desirable that:

• You have experience working in a Charity or Non-profit Organisation.
• You have links within community services.
• You have experience in IT systems.
• You’re familiar with the local community and relevant stakeholders.

*Interviews will take place the W/C 17th of November*

 

 

The Early Intervention Coordinator is a key role within the School Based Needs Service, working as part of the borough and district-based community teams, comprised of NHS staff and third sector workforce under the umbrella of The Surrey Wellbeing Partnership. This team will build support around schools offering a wide menu of services across a cluster of schools based on borough/district boundaries.

The role of the EIC is to deliver and support children and young people through one- to- one direct work, small group sessions and signposting to specialist services. These interventions will be delivered across a network of secondary schools in the Runnymede, Surrey Heath and Waverley areas.

Responsibilities 

1. Design, deliver and review evidence-based interventions for children and young people which aim to improve mental health and well-being and build on existing strengths

• Assess the needs and strengths of the referred young person and help them identify individual goals to achieve desired change (Goal Based Outcome Assessments).

• Manage own caseload of children and young people facing a wide range of issues, in both one to one and group settings, to address emerging needs and help build resilience, develop coping strategies and improve their mental health & wellbeing.

• Provide advice, guidance and signposting to young people and their families, that will connect them to resources that will support young people’s wellbeing.

• To operate at all times from an inclusive values base, which recognises and respects diversity and ensures all work is sensitive to a range of ethnic, cultural and religious groups, is gender sensitive and anti-discriminatory.

2. Develop and maintain relationships with key school staff in secondary schools and Schools Based Needs Team

• Work in close partnership and collaboratively with pastoral staff in school, Surrey Wellbeing Partners, Surrey and Borders NHS Partnership, Surrey Children’s Services, local Mental Health Support Teams and other community-based services to provide the most effective service for children, young people and families.

• Ensure that children and young people with more intensive support needs are put in touch with relevant Intensive Intervention services (whilst continuing to provide support until the intensive support is in place).

3. Impact, Monitoring Evaluation and Reporting

• Accurately record individual engagement and evidence of change using appropriate outcomes data to ensure support programmes can be accurately monitored and evaluated. 

• To collect and share case studies that demonstrate good practice and the impact of interventions on outcomes for children and young people.

• Work with colleagues and line manager to ensure that your work is aligned to organisational strategy, key objectives and annual plans and budgets.

4. Personal Development/Other Duties 

• Keep up to date with good practice, legislation and policies that have an impact on service delivery at Eikon

• Work within Eikon’s internal policies, safeguarding, health and safety, and data protection regulations

• Work as part of a team to lead and inspire collaboration across Eikon

• Attend training as discussed and agreed between yourself and line manager

• Attend team meetings and engage in 1:1 supervision

• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support

• Be responsible for equipment/resources linked to service delivery

• Work across multiple geographical locations