Jobs
Purpose of the Role
The Helpline Manager will manage and provide support and advice to a team of Helpline Support, Caseworkers, IDVA, and Helpline volunteers who will be handling calls. The role will also include occasionally providing helpline cover during staff shortages. The helpline supports women on more than 45 different issues with most of the calls relate to violence against women and girls (VAWG) as well as mental health and wellbeing. The Helpline Manager will be responsible in ensuring that the service continues to be culturally sensitive and be able to respond to a diverse population of women with complex needs; managing the rota for staff and volunteers, ensuring there is sufficient helpline cover, identifying and managing safeguarding issues, monitoring staff performance, maintaining the helpline database, and providing helpline data to other staff.
The role will also include occasionally attending external stakeholder meetings and raising awareness of the helpline service. The Helpline Manager will also have some involvement in other MWNUK projects, services and activities as required. The role requires a proactive, organised and practical approach to ensure MWNUK’s projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.
Main responsibilities
-
Supervising the Helpline team of 11 staff (however this is equivalent to 3 full-time staff per day only) and ensuring there is sufficient helpline cover and monitoring their wellbeing.
-
Recruiting and training helpline staff and volunteers with the support of senior management and ensuring their development needs are flagged up.
-
Monitoring performance of helpline staff through daily check-ins, debriefs, monthly supervision meetings and annual appraisals.
-
Holding regular helpline team meetings and sharing learning as well as identifying and sharing interesting cases with Senior Leadership Team including the Advocacy Officer.
-
Planning and delivering training to staff and volunteers in line with changes in law, policies and procedures, including safeguarding.
-
Regularly attending external meetings such as MARAC (Multi-Agency Risk Assessment Conference), liaising with police, social services, and other partner agencies. These meetings are a critical part of safeguarding and time for preparation and follow-up is built into the role.
Safeguarding
-
Implementing MWNUK Children and Adult Safeguarding policies and procedures.
-
Responding to safeguarding concerns in a timely manner and promoting good practice.
-
Identification, handling and recording of all safeguarding risks and issues for both children and adults, including in instances of domestic abuse, forced marriage, honour-based violence, sexual abuse, self-harm, isolation, housing, marriage and divorce etc.
-
Escalating and de-escalating risk, report writing and recording accurately all decision-making during case reviews.
-
Having regular case reviews and making evidence-based decision-making.
-
Monitoring and evaluating safeguarding practices.
-
Liaising with external agencies as and when required.
-
Reviewing helpline cases before they are closed ensuring the data has been properly recorded.
Managing cases
-
Triaging, managing, prioritizing and allocating helpline cases.
-
Maintenance of accurate records, online databases, filing systems and computer files and gathering of statistics as required by the Operational Director and / or CEO and external evaluating consultant.
-
Maintenance of all information in line with confidentiality and data protection policies while observing professional boundaries at all times.
-
Monitoring helpline data and identifying any trends and sharing them with senior management and the Advocacy Officer.
-
Ensuring policies and procedures are followed.
Other duties
-
When required (i.e. when there are staff shortages) provide cover on the helpline and respond to phone calls, emails, texts, webchat and the newly launched Amal Safety Mobile App, in a faith and culturally sensitive manner.
-
Keeping up to date with helpline issues such as forced marriages, domestic violence, honour- based violence, sexual violence, female genital mutilation, mental health, discrimination and women’s rights – including assisting with projects and services on these issues.
-
Promoting the helpline’s services to a range of stakeholders.
-
The role will occasionally involve delivering training workshops and leading discussions on critical issues such as forced marriages, domestic violence, FGM, and honour-based violence, primarily with schools, colleges, and community organisations. These responsibilities will be planned in advance and integrated into the team’s schedule.
-
Carrying out duties to support the Operational Director and CEO.
-
Attending training for professional development, as required.
-
Undertaking outreach work, if required.
Person Specification
Professional Experience, Knowledge and Understanding
-
Strong experience of dealing with minority ethnic women particularly from Muslim communities who have suffered domestic violence and other forms of abuse such as forced marriage, honour- based violence, sexual violence, mental health issues etc.
-
Knowledge of key issues that will arise on the helpline such as domestic violence, forced marriage, honour-based violence, sexual violence, mental health, hate crime etc.
-
At least one year's experience in handling children and adult safeguarding.
-
Willingness to participate in further training and development opportunities.
-
Working in a trauma informed way by recognizing impact of trauma on women.
-
Experience of managing, supporting and supervising a small team.
-
Second language such as Arabic, Bangla, Punjabi or Urdu.
-
Excellent IT skills (Microsoft365: word processing, databases, PowerPoint, spreadsheets and Outlook).
-
Desirable line management experience.
Abilities and Skills
-
Significant organisational and administrative skills, supported by a proficiency with ICT.
-
Able to build relationships with whilst maintaining professional boundaries.
-
Proactiveness, enthusiasm and commitment along with an honest and trustworthy approach to the role.
-
High level of professionalism when dealing with internal and external stakeholders.
-
Strong organisational and interpersonal skills with solid communication skills – written and verbal.
-
Experience of effective teamwork i.e. listening (including taking on feedback), being respectful and instilling confidence and motivation in staff and volunteers.
-
Ability to work independently without supervision and being able to use initiative.
-
Communicating information from management to staff in an accessible way.
-
To be able to work under pressure, whilst keeping calm and levelheaded.
-
The ability to work in a demanding environment, meeting tight deadlines by prioritising and delegating as necessary.
-
Understanding of and adherence to confidentiality and data protection issues and an understanding of maintaining professional boundaries.
-
Understanding and knowledge of the voluntary / non-profit women’s rights sector.
-
Drive and willingness to go above and beyond role and be able to demonstrate a commitment to women’s rights.
Personal Qualities
-
Flexible, motivated and committed to a high standard of working, with a willingness to take on additional duties.
-
Adaptability to changing circumstances and new ideas.
-
Resilient and determined to achieve goals.
-
Committed to vision, mission and aim of MWNUK.
Equal Opportunities Awareness
-
An awareness of diversity issues and a positive, non-discriminatory and non-judgmental approach.
-
A commitment to working in a flexible and collaborative manner with all members of the MWNUK team.
Application Process
If you have any questions about the role or would like to discuss it further, you can book a 15-minute online slot with the Operations Director, Shameem Hussain, using Link
Please note that this is not an interview and is strictly for informational purposes only.
1st Stage
-
Please email your CV (including two references details) and a cover letter (no more than two pages) to by 5pm on Monday, 5th May 2025. In your cover letter, please address the following questions:
-
Why does this role appeal to you, and what experiences make you an ideal candidate?
-
Why do you want to work in the women’s sector, and how do you believe you can make a difference?
-
Safeguarding is a crucial part of this role—what experience and knowledge can you bring to this aspect?
-
We will only process completed applications and will not chase up missing CVs or cover letters.
-
Please note that feedback will not be provided at stage 1 of the application process.
2nd Stage
-
Shortlisted individuals will be invited to attend an interview on either Monday 12th May or Tuesday 13th May 2025.
Further Information
-
Basic DBS clearance is required.
-
Evidence of your right to work in the UK is required.
-
If successful, references will be requested. To help speed up the process please include references in your CV.
-
Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only.
Are you passionate about empowering young people professionally and ensuring their voices shape decisions? Do you believe in co-production and working alongside young leaders to drive real change?
Then join Young Westminster Foundation as our Youth Voice & Engagement Manager, leading Power UP!, YWF’s new youth voice and empowerment framework. This is a unique opportunity to co-create, facilitate and strengthen co-produced initiatives that build young people’s leadership skills, ensuring they play a central role in shaping Westminster’s future.
About Young Westminster Foundation
YWF is an influential infrastructure organisation dedicated to helping Westminster’s young people thrive. We support youth groups, charities and clubs across Westminster by offering funding, training, advice and access to an important network of local businesses and partners. We also advocate for young people’s needs, conduct vital research to understand what’s important and represent our community in places where decisions are being made.
Together, our 100+ members support over 55,000 young people, creating opportunities, building connections and shaping a brighter future for Westminster.
Power UP! – “Nothing about me, without me.”
In 2023, YWF trained a group of young people as researchers, empowering them to lead the way in understanding the challenges and opportunities facing Westminster’s young people. Their work shaped our flagship report Our City. Our Future. which highlighted the urgent need for young people to be able to confidently shape their futures.
As a result of these findings, we collaborated with an additional group of young people to co-create Power UP! – a whole framework of opportunities providing training, mentorship, internships, youth associate roles and trusteeships to ensure youth voices are central to shaping decisions in both our organisation and in Westminster as a whole.
This includes:
- YEP! - 3-month engagement and skills development programme that uses external facilitators to help develop young participants skills in key areas of YWF's work.
- YWF Youth Associates – A team of paid young consultants that we support to contribute to the work of YWF e.g. grants, research, public speaking – as well as brokering opportunities from external businesses and institutions looking for contributions from young people.
- Trusteeships & Leadership Opportunities – Ensuring young people are embedded and influential in our governance and strategy.
- Mentorship, Training & Internships – Internal opportunities building pathways into further employment.
As Youth Voice & Engagement Manager, you will work with our Youth Voice Consultant, the team and young people to take a hands-on role in delivering, expanding and embedding these initiatives.
Your Role
Programme Leadership & Delivery
- Coordinate Power UP! - Plan, manage, and deliver activities including youth-led research, grant-making, internships and leadership opportunities.
- Run YEP! (Youth Empowerment Pathway) – Oversee this 3-month, 8-session programme, supporting external facilitators and guiding participants toward deeper engagement with and understanding of YWF.
- Mentor Youth Associates – Recruit, train and support young consultants leading change within YWF and their communities.
- Design & Deliver Workshops – Use a range of methods (including coordinating external facilitators) to engage young people, particularly those facing barriers such as language or social exclusion.
- Embed Well-being, Creativity & Inclusivity – Ensure activities support young people’s mental health, confidence and ability to participate meaningfully- and use creativity where appropriate.
- Safeguarding & risk assessments – Ensure safeguarding of young people is front and centre to our work.
Youth Engagement & Inclusion
- Embed Co-Production – Involve young people at all stages of programme design, delivery, and evaluation.
- Consult with Young People – Regularly engage with youth groups, ensuring Power UP! reflects their needs and aspirations.
- Strengthen Partnerships – Work with the Membership Manager to build strong relationships with member organisations to increase access and engagement.
- Support an Intern – Recruit and work alongside a youth voice and engagement intern, providing mentorship and hands-on experience.
Amplifying Youth Voice & YWF’s Work
- Showcase our Initiatives and Young People’s Achievements – Collaborate with the Business Development Lead and Comms and Engagement Director to share young people’s successes via digital and in-person platforms.
- Represent YWF at different public and professional settings, events and opportunities around youth voice, showcasing our work and approach.
- Champion Youth-Led Change – Work with the team to advocate for young people’s involvement in governance and policy within YWF and across Westminster.
Programme Management & Evaluation
- Measure Impact – Work with the Youth Voice Consultant and Evaluation and Data Specialist to use creative evaluation techniques to track the outcomes of Power UP!, ensuring activities lead to meaningful change.
- Manage Logistics – Oversee scheduling, coordination and reporting for all programme activities.
- Manage payments and budgets – manage an activities budget for the YEP! Programme, including overseeing facilitator costs and payments for young people
What Success Looks Like
- Young people in Westminster actively shape decisions within YWF and beyond.
- Youth Associates and YEP! participants gain skills, confidence, and leadership experience to influence their communities.
- Power UP! becomes a leading model for youth engagement, inspiring other organisations.
We’re seeking someone who:
- Has experience in youth engagement – You can design and deliver innovative, inclusive programmes.
- Excels and believes in co-production – You involve young people at all stages of programme design and delivery.
- Is culturally competent – You can work effectively with diverse groups, including young people whose first language isn’t English.
- Has experience with creative session planning & delivery – You use arts-based, interactive, and accessible methods to engage young people.
- Understands impact measurement – You use creative evaluation techniques to assess and demonstrate the difference Power UP! Makes.
- Can confidently embed safeguarding practices through risk assessments and a person-centred approach.
- Can manage people – Experience in managing interns, volunteers, or staff is desirable but not essential—we can support you in this.
- Is organised and proactive – You can manage multiple projects while keeping track of details and deadlines.
- Champions opportunity – You will ensure Power UP! is accessible to all youth organisations and Westminster’s young people.
- Can manage small budgets – experience of this isn’t essential, but we would like someone who isn’t afraid to tackle a spreadsheet and oversee a budget!
What’s in It for You
Be a Changemaker – Shape Power UP! and make a tangible impact on Westminster’s young people.
Flexibility – Hybrid working arrangements and hours that fit your lifestyle.
Supportive Team – Work alongside passionate colleagues committed to empowering young people.
Professional Growth – Gain experience in programme management, youth engagement, and leadership.
Comprehensive Benefits:
- 28 days’ holiday (plus Christmas closure)
- Pension scheme
- Flexible working
- Access to learning and development opportunities
Safeguarding
YWF is committed to safeguarding and promoting the welfare of children and young adults and expects all staff and volunteers to share this commitment. The role is subject to references and an enhanced DBS check.
Application Deadline: Thursday 8th May 2025
Interview Date: TBC
Accessibility: Please note that our office is located on the second floor without lift access.
We welcome and encourage applications from people of all backgrounds, especially those whose lived experiences reflect the challenges faced by young people in Westminster. We believe that diverse perspectives strengthen our work, and we are committed to building an inclusive team where everyone feels valued, heard, and empowered to make a difference.
The client requests no contact from agencies or media sales.
About the oppurtunity:
You will help drive the quality and impact of our key stage 2 (KS2) and key stage 4 (KS4) maths tutoring programmes through subject-specific training of volunteer tutors, and by advising and supporting our (mostly) non-teaching staff members who manage these volunteer tutors day to day.
You will also observe and give feedback to volunteer tutors delivering maths tuition, and deliver general training for new volunteers, so that they are confident and effective in taking part in our tutoring programmes.
Closing date: Sunday 4th May 2025
Interviews: Monday 12th and Tuesday 13th May 2025
Start date: Monday 18th August 2025
Specific responsibilities relating to the role:
Supporting the delivery of our maths curriculum:
- Design and deliver online maths-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
- Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
- Maintain existing tutoring GCSE and KS2 maths curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
- Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly maths sessions.
- Support with creation of additional maths resources on an ad hoc basis as required, applying Action Tutoring’s pedagogical approach and standards for diversity, equity and inclusion.
- Format any newly generated maths curriculum content for printing.
- Reformat maths curriculum resources for online delivery of tutoring sessions.
- Engage in learning and development opportunities in order to keep knowledge about the expectations set out in the maths national curriculum (KS2 and KS4) and the main exam boards up to date.
Quality assuring tutoring delivery:
- Observe several virtual tutoring sessions a week. Make detailed and unbiased notes on tutor skills, craft empathetic constructive feedback in emails.
- Support our programme delivery team to craft communications and feedback to tutors.
- Produce ‘quality tips’ and resources for tutors and staff.
- Work with Action Tutoring’s volunteer engagement team to feedback trends so that the quality assurance process at the tutor application stage is as strong as possible.
Delivering volunteer tutor training:
- Support the Training Manager by delivering up to four virtual initial tutor training sessions a week during peak months, presenting Action Tutoring’s established training content.
- Support the Training Manager by contributing updates to tutor training content.
- Create content for tutor CPD materials to support with maths tutoring.
Person specification
Qualifications criteria:
- Qualified secondary school teacher of Mathematics
- At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils
- Right to Work
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Experience designing and formatting curriculum resources to support learning, either for print or digital use
- Experience as a private, school-based or volunteer tutor
- Evidence-based knowledge of how children and adults learn online compared to in person
- More than two years’ experience in the classroom
- Provided coaching or mentoring to trainee teachers
- Experience as a GCSE maths examiner
- Willingness to learn and become confident in the KS2 maths curriculum
- Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
- Able to communicate pedagogy in jargon free, accessible ways to non-specialists
- Empathetic and skilled at providing feedback in a sensitive but constructive way
- Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
- Experience and confidence using Zoom technology (or similar) to deliver training, making the best use of its functions to improve the training experience.
- Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities
- Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy
- Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill
You will be likely be more successful in this role if you have:
- Experience designing and formatting curriculum resources to support learning, either for print or digital use
- Experience as a private, school-based or volunteer tutor Evidence-based knowledge of how children and adults learn online compared to in person
- More than two years’ experience in the classroom
- Provided coaching or mentoring to trainee teachers
- Experience as a GCSE maths examiner
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Recovery Worker x3
Location: Exeter
Salary: £24,020 - £30,790 per annum
Contract: Permanent
Join the team as a Recovery Worker in Exeter – empower change and make a real difference!
Are you passionate about supporting individuals on their journey to recovery?
Do you want to be part of a dynamic, compassionate team that makes a lasting impact on people’s lives?
Waythrough is looking for a dedicated Recovery Worker to join their team in Exeter and help shape the future of recovery for those who need it most.
If you’re passionate about supporting individuals through their recovery journey and have experience (or transferable skills) from a similar environment or sector, they’d love to hear from you.
Join them for their Open Event! Meet the Team and Discover What They Do!
They understand that choosing the right role is a big decision, and they want to give you the opportunity to learn more about the impact you can make as a Recovery Worker. That’s why they’re hosting an Open Event where you can meet the friendly team, ask questions, and get a real feel for the work they do. This is a fantastic chance to explore their services, hear about the experiences of current team members, and find out how you can contribute to making a difference in people's lives.
The Role
As a Recovery Worker, you will be a vital part of the team, providing support and encouragement to service users at all stages of their recovery journey. Their services range from harm reduction for those at the start of their recovery, through to brief and extended interventions, as well as structured treatment for individuals requiring more focused support.
You will motivate, guide, and empower service users to engage with their recovery programmes and achieve their recovery goals.
Skills and Qualifications
They’re looking for an individual with a real passion for working in a recovery focused environment. You’ll hold some transferable skills, ideally from working in a similar environment or sector.
Full training and support will be offered in all aspects of this role.
You’ll also have:
- A knowledge and understanding of substance misuse and recovery.
- Experience of managing, planning, and prioritising your own workload, delivering work of a high standard
- An understanding of safeguarding
- An understanding of group working group dynamics and group facilitation.
- Excellent communication, organisation, and time management skills
- The ability to work well in a team environment alongside a range of people and organisations.
Benefits
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family friendly policies
- Happy, Healthy You! – their wellbeing offers for their workforce
- Employee Assist Programme and company Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.
The company is an equal opportunities employer.
They value unique perspectives and experiences that everyone can bring and fully understand the strength in diversity and inclusion. They encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for them, they want to hear for you. They also welcome applications from people with lived experience with substance use.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Competitive Salary + Meaningful Impact
Make Every Event Count – Fundraise with Purpose!
Are you a creative, passionate, and driven fundraiser who thrives on bringing people together for a great cause? Do you want to use your event-planning skills to make a real difference to local families?
At Beaumond House Hospice, we are looking for an Community & Events Fundraiser to turn inspiration into action! You’ll be at the heart of our fundraising efforts, organising exciting events ensuring we can continue to provide exceptional care for those who need us most.
What You’ll Be Doing:
✅ Planning and delivering inspiring fundraising events – such as our much-loved Dragon Boat Festival!
✅ Building relationships supporters to grow our fundraising network.
✅ Thinking outside the box to develop fresh ideas that increase income.
✅ Making a real impact – every pound raised helps provide compassionate hospice care.
What We’re Looking For:
✅ A natural communicator who loves engaging with people.
✅ Experience in event planning and/or community fundraising.
✅A results-driven mindset with the creativity to make each event bigger and better.
✅Passion for our cause and a desire to make a difference.
Why Join Us?
✅Purpose with Passion: Be part of a team that changes lives every day.
✅Creative Freedom: Bring your ideas to life and shape our fundraising future.
✅Career Growth: Access to training and development opportunities.
✅ Supportive Environment: Work in a close-knit, community-focused hospice.
Be part of something special. Be part of Beaumond House.
Outstanding Hospice Care, enabling our local communities to live well and die well
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Night Support Worker to join our Young People service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A waking Night Support Worker will help to provided support to the Young People in the service through the night. You will report to the team leader who will supervise your engagement and support of our Young People through the night. This is a great opportunity for a Waking Night Support Worker, wanting to gain exceptional experience in a Young People's service.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Develop and maintain links with all key agencies and service providers in the local community.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised and flexible.
- Open to feedback and self-development.
- Thrives on change and enjoys dynamic diverse environments.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
Full time and permanent from London office
Salary: £40,500 full time and permanent from London office
Benefits: 26 days annual leave (plus bank holidays), generous workplace pension, wellbeing support, resources for learning & development, and we can offer a modest relocation fund
Join us: You’re curious about how technologies affect power and shape the future. You’re an advocate who wants to speak out for change with a voice that is both nuanced and engaging. You want to help build an organisation that is always learning. You want to cooperate closely with colleagues and partners across the world on a tapestry of topics, developing and sharing diverse skill-sets along the way. You’re keen to explore new multidisciplinary and resourceful methods to achieve meaningful change.
Working together: You’ll join an organisation of 23 people in our Central London office from diverse backgrounds, collaborating, building and learning together. We are delivering our multi-year strategic plan to protect democracy and civic spaces from authoritarian technologies, defend people’s dignity as they seek access and protection, challenge companies who profit from exploitation, and hold governments accountable for the extraordinary powers they amass. We engage stakeholders, institutions, and adversaries with tact and persistence. We target systems-level change and establish safeguards for people across the world so that freedom and privacy will be the foundations of tomorrow’s societies.
ABOUT THIS ROLE
What you’ll be doing
The Legal Officer will conduct advocacy to achieve PI’s goals. This will include legal, policy, research, outreach and public engagement initiatives as PI formulates new and creative ways to demand change globally, including working with our partners across the world.
Essentials
Experiences
- Experience working with international human rights standards and/or national rights frameworks, including enforcing them.
- Experience working with data protection regulations, including enforcing them or ensuring organisational compliance.
- Law degree or equivalent postgraduate diploma in any jurisdiction.
- Admitted/qualified to practice in any jurisdiction.
- Experience in a legal role post admission/qualification.
- Understanding of and experience working within a variety of local, national, and international jurisdictions, including those governed by common law or civil law.
- Experience taking creative approaches to novel legal challenges.
- Experience in NGOs/human rights organisations.
- Knowledge of legal issues related to data and privacy, including data protection and surveillance, or the legal concerns raised by techniques such as the use of artificial intelligence, automated decision-making, data brokerage and profiling.
- Experience mitigating legal risks faced by organisations.
- Passion for technology and its interaction with human rights.
- Proven track record of communicating complex issues to diverse audiences.
- Experience in engaging in strategic advocacy regarding conduct of state or non-state actors.
- Experience in designing and delivering learning and education activities and content, i.e. trainings, workshops, etc
Skills
- Ability to work with and manage relationships with partner organisations, coalitions and counsel.
- Proactive and self-motivated, capable of working unsupervised and taking responsibility for managing relationships with key partners, stakeholders, and adversaries.
- Capable to deliver projects, working collaboratively through delegation and coordination, and incorporate critical reflections into future planning.
- Thoughtful interpersonal skills for engaging with colleagues and stakeholders from experientially, demographically, cognitively, and culturally diverse backgrounds.
- Demonstrable excellent written and oral communication skills, with attention to detail and audiences.
Desirable experience and skills
- Knowledge of and experience advocating for the protection of social, economic and cultural rights.
- Record of stakeholder engagement, promoting or enabling meaningful participation of communities and civil society in advocacy.
- Deft at speaking publicly, including with the media and at conferences and high-level stakeholder meetings.
- Experience in identifying, researching, monitoring and documenting technologies and technology-related policies and practices of state actors, companies, and other third-parties.
- Willing and able to travel internationally.
- Fluency in a language other than English, with one of the other 5 UN languages (Spanish, French, Russian, Arabic and Chinese) an asset.
HOW TO APPLY
We want to encourage applicants with diverse experiences, backgrounds and talents. And you might be reading this page and thinking ‘they won’t want someone with my unusual background’. Well, you’d be wrong. Each of us here have followed our unique paths. PI is built on genuine diversity, and we would encourage you to apply if you think you can meet the criteria of the role based on your life experiences.
To apply please send:
- a CV (not more than two pages)
- a covering letter (not more than two pages)
The closing date for applications is Wednesday, 7 May 2025 at 11:59pm BST.
Please send the requested material in one email to recruitment email. Only complete applications will be considered.
The candidates who we choose to interview will be contacted by the end of the day on Monday, 12 May 2025.
Interviews will take place between 19 and 21 May – please reserve these days for a possible interview by video conference.
We may conduct a second round of interviews, which will be decided only after the first round of interviews takes place.
For information about how Privacy International will use your data during recruitment please see the policy on our website
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic and talented fundraiser to join a growing international charity in the role of Community Fundraising Officer.
The Charity
This is an exciting time to join the team as they drive a new strategy forwards to widen their presence across the country. They offer great benefits including An international trip to see their work first hand, up to 10% employer contribution, private medical insurance, enhanced maternity/paternity pay scheme, 24/7 Employee Assistance Programme and free on-site parking.
The Role
Working with the Events & Community Fundraising Coordinator, the successful candidate will be responsible for planning and delivering a varied programme of community fundraising activities. This currently includes a recipe club, fundraising campaigns, online raffle and auctions, and attendance at events, alongside supporting individuals, organisations and groups who are organising fundraising events on behalf of the Trust.
You will design and deliver engaging supporter journeys for all community fundraisers, ensuring maximum fundraising returns.
Answer general enquiries from supporters requesting literature and promotional materials for their fundraising activity.
Distribute community fundraising packs to donors who are holding local events or participating in our fundraising campaigns.
Recruit and manage volunteers, encouraging them to promote the Trust within their local community through event attendance and fundraising initiatives.
Organise volunteer attendance at the Trusts own challenge events and identify appropriate Third Party Events.
Work with the Events & Community Fundraising Coordinator to develop a yearly strategy to grow income from community fundraising in line with the wider strategy.
The Candidate
While prior third sector experience is required, its just as important that the successful candidate has excellent communication skills and strong organisational and administrative abilities.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Equally Ours:
We’re the UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives. Our vision is a just and compassionate society, where we are free from harm and can all contribute and flourish, whoever we are, whatever we believe in, and whatever we do and don’t have. A society that is equally ours.
About the role:
We’re on the lookout for a new Director of Policy and Public Affairs, to protect and advance equality and human rights in the UK, by increasing our policy impact and working collaboratively to harness the power of our network.
The Director of Policy and Public Affairs will play an important role in protecting and advancing equality and human rights in the UK. This role will focus on growing our policy and public affairs capacity so that we can achieve the goals set out in Together for Social Justice, our 10-year strategy.
You’ll develop and deliver high-impact policy influencing strategies on our three big issues of law, climate and investment. This will mean working on vital public policy issues such as embedding equality and human rights in the government’s mission-driven approach, ensuring a strong legal framework of rights protections, improving public awareness of the value of human rights, and creating a work programme to ensure that people’s whose rights are most at risk can lead policy development on climate breakdown.
You’ll have a strong track record of creating innovative policy solutions that influence public policy and secure social change; the ability to forge and nurture constructive dialogue and working relationships across the political spectrum and within civil society, and a deep understanding of how to increase racial justice at systemic level. You’ll be confident communicating complex legal and technical issues in an engaging way that brings their practical impacts to life for a wide range of audiences, including the media. You’ll be skilled at bringing people together and working collaboratively.
We’re a small team whose strength comes from combining our own lived and professional expertise with that of the leading thinkers and organisations who make up our network. We offer flexible working and lots of autonomy within a collaborative and supportive environment where it’s your job to make things happen.
Why Equally Ours?
-
Generous benefits including enhanced pension, 26 days of annual leave, health and wellbeing support, and more.
-
Flexible working arrangements to help you balance your professional and personal life.
-
A collaborative culture that values lived experience alongside professional expertise.
If you are looking for an opportunity to use your skills to drive meaningful social change, we would love to hear from you.
How to Apply:
Please read through the full job pack and then submit your CV and cover letter (max 2 pages) outlining your interest in the role and how you meet the criteria. Please ensure that you address all the criteria, providing sufficient relevant evidence, including examples, to show how your skills and experience match those required in the person specification. Applications without cover letters will not be accepted.
Closing date for applications: 6th May, 12 noon
Guaranteed Interview Scheme:
We can also offer interviews for disabled applicants under our guaranteed interview scheme, subject to fulfilling the minimum of 60% of the essential criteria as set out in the person specification. To request an interview under the scheme, please contact us for a guaranteed Interview Form and submit along with your application.
The client requests no contact from agencies or media sales.
Wellbeing Practitioner
North Based (Peterborough & Huntingdon)
Salary: £26,000 – £29,000
Full Time (35 hours per week)
Centre 33 have a rare and exciting opportunity for a qualified CWP or EMHP to join our multidisciplinary locality team, delivering excellent mental health and wellbeing support to young people aged 13-25. This is a varied role that combines holding a ‘guided self help’ caseload (delivered in person or remotely), alongside the opportunity for creative projects that may include, for example, workshops, groupwork, assessments and content for our charity communications amongst others. The young people you support will have chosen to access low intensity CBT in their initial assessment- whether that be through our self referral route (Someone to Talk To Drop in) or our professional referral route ‘YOUnited’.
This is primarily a hub- based role. You will need to be able to travel easily to our Peterborough and Huntington hubs as these will be your primary locations. There will be times you are expected to also represent the team in other parts of the county.
As a voluntary sector organisation, we can offer a unique working environment that is dynamic, highly supportive and flexible with opportunities for creative thinking, innovation and professional development. We welcome all applicants who share our vision that all young people deserve the best possible help seeking experience, kind, empowering and free of judgment.
You will work to Centre 33’s values of being young person-led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant policies, compliance, standards and values and to help build a team culture.
This post is subject to a DBS check and references.
Centre 33 strives to be an equal opportunities employer. We welcome discussions about part time and flexible working arrangements/
Applications must be received by 6th May 2025 and if successful we would look to interview the week commencing 12th May 2025.
Centre 33 have a rare and exciting opportunity for a qualified CWP or EMHP to join our multidisciplinary locality team, delivering excellent mental health and wellbeing support to young people aged 13-25. This is a varied role that combines holding a ‘guided self help’ caseload (delivered in person or remotely), alongside the opportunity for creative projects that may include, for example, workshops, groupwork, assessments and content for our charity communications amongst others. The young people you support will have chosen to access low intensity CBT in their initial assessment- whether that be through our self referral route (Someone to Talk To Drop in) or our professional referral route ‘YOUnited’.
This is a hub- based role. You will need to be able to travel easily to our Peterborough and Huntington hubs as these will be your primary locations. There will be times you are expected to also represent the team in other parts of the county.
As a voluntary sector organisation, we can offer a unique working environment that is dynamic, highly supportive and flexible with opportunities for creative thinking, innovation and professional development. We welcome all applicants who share our vision that all young people deserve the best possible help seeking experience, kind, empowering and free of judgment.
Our Vision is for a future where all young people are listened to, respected and supported





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BASED IN SOUTHAMPTON
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 7/5/2025 AT 10AM
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
This role is based in a safe house in the Southampton area.
About the job
Due to a restructure, we are seeking a confident and experienced Modern Slavery Case Worker with a wide range of skills and importantly, a ‘can do’ approach.
As the Modern Slavery Case Worker, you will work as a member of a close and supportive team providing a safe environment for vulnerable female adults and their dependents up to the age of 1 from outside the UK who have experienced trauma and exploitation. You will provide high quality practical and emotional support to the residents within a risk assessed safe house setting. The role will involve assisting clients with increasing practical skills and self-confidence to empower and enable independent and safe living.
You will be expected to line manage Case Worker Assistants and bank staff. Additionally, you will be allocated a caseload of up to 5 service users to support.
This role is mainly Monday to Friday, with occasional evening and weekend shifts. You will be required to be part of an on-call rota and able to get to and from the project if it is necessary to attend the project whilst on-call.
You must have experience of working with vulnerable adults, the ability to work within a ‘risk associated’ environment and, ideally, experience of working within a residential or community setting with non-UK citizens.
Administration / IT skills and health and safety awareness are essential. Modern Day Slavery, Immigration and knowledge of the asylum process would be desirable. Please also note that there is a substantial amount of administrative work involved in this role.
Closing Date: Wednesday, 7 May 2025 at 10:00am
Interview Date: Monday, 12 May 2025
This role is subject to a satisfactory Enhanced Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is desirable.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.
Victim Support is recruiting for an Independent Domestic Violence Advisor (IDVA) to be co-located within Central Bedfordshire Council. This is a full time role on a fixed term contract until 31st March 2027, subject to year on year funding. Hybrid working would be available for this role.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…..
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
We are looking for an Independent Domestic Violence Advocate (IDVA). This is a full time role on fixed term contract. Hybrid working would be available for this role. The aim of this role is to support victims of domestic abuse who live in Central Bedfordshire. This role will be part of our other wider specialist services covering Bedfordshire.
As an IDVA you will be:
- Providing a high quality support and advocacy service to victims of domestic abuse.
- Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service trough individual safety planning, advocacy, emotional and practical support.
- Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
- Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse.
- Promoting the service and raise awareness of domestic abuse through the delivery of training
- Supporting the Daily Domestic Abuse meeting in the IFD (Integrated Front Door), which discusses all medium/standard risk referrals that have come in over the previous 24 hours and agrees on the most appropriate source of advice and support for the family.
- Attending the BRiF meetings weekly where community partners bring concerns about family's they are working with including concerns about standard/medium domestic abuse.
- Professional point of contact for the IFD and Adult Safeguarding teams (also based at Priory House).
- Point of contact for any concerns staff have about their own relationships and dynamics of domestic abuse they need support with
You will need:
- Experience of working in support and advocacy with victims of domestic abuse is advantageous
- To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.
- To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
View the full job description and person specification attached.
Applications close at 23:59 on Monday 5th May.
TEP was founded by the Directors of ImpactEd Group and is incubated by the Group, receiving operational and governance support from Group Services. ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable.
The Engagement Platform (TEP)
Our Vision: An education system where school engagement is consistently understood and acted on to improve pupil outcomes, employee culture and community relations.
Our Mission: The Engagement Platform exists to support schools and Trusts to easily, robustly and systematically understand and improve the engagement of pupils and students, parents and carers, employees and community stakeholders.
TEP exists to support schools and trusts to easily, robustly and systematically understand and improve school engagement. As a platform, TEP captures and reports on engagement across various dimensions and stakeholder groups: pupils and students, parents and carers, employees and community stakeholders. TEP helps schools to understand and act on this data. The platform's ability to track changes over time enables schools to measure the impact of their interventions, ensuring that their engagement strategies are effective and adjusted as needed. This action-oriented approach ensures that school engagement is not simply a metric or backward-looking accountability tool, it is core to school improvement.
Alongside providing detailed school and Multi-Academy Trust level insights, we are building the national evidence base around school engagement as a lead indicator. Our research unit provides national insights and research publications to support school level insight and build better sector understanding of school employee engagement. We engage with the TEP school community to provide research insights, case studies and best practice examples to support their practice.
The role
In an exciting note role within TEP, we are recruiting our first Marketing Manager. The successful candidate will have an excellent track record of designing and managing marketing and communications campaigns with impact.
Working closely with TEP Directors and ImpactEd Group Directors you will develop, implement and manage the communications and marketing activity for TEP as we build awareness and uptake of The Engagement Platform across the country and internationally.
You will plan campaigns, shape messaging and lead on execution of comms and digital marketing activity. With a wealth of data and insight to draw upon, we are excited to invest in our marketing function to take the benefits of TEP to the market.
About you
We are looking for someone who is passionate about education and our mission. We believe this is a role with significant growth and development opportunity and we welcome applications from people who are excited by the chance to shape, develop and grow the communications and marketing function at TEP. We hope that applicants will bring:
Experience
-
Demonstrable experience in communications and/or marketing, developed over a minimum of three years
-
Evidence of achieving targets and outcomes through communications and marketing activity
-
Experience of managing and tracking digital marketing ads and campaigns
-
(Preferred) experience of working in SAAS product marketing
Knowledge
-
(Preferred) Understanding of UK education sector and sector media
Skills
-
Communication: Ability to listen attentively, and to write and speak clearly, confidently and convincingly.
-
Self-motivated, entrepreneurial and solutions-focused; we are a nimble, growing organisation so we have to thinking on our feet and adapt to change.
-
Clear passion and interest for improving school engagement and supporting school leaders across the UK.
The client requests no contact from agencies or media sales.
This Charity is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of Moorfields Eye Hospital and its academic partner UCL and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team will appoint a Head of Philanthropy and Prospectus is leading the search.
Head of Philanthropy
Permanent
Hybrid
£ 74,863-£87,341
The Head of Philanthropy will lead the philanthropy team to maximise philanthropic support for the charity with a focus on research, education and innovation and driving long-term growth from key income streams. You will develop the charity's overarching major gifts and legacy strategies, setting annual budgets and programmes of activity. You will contribute fully as a senior member of the charity's fundraising team, leading and motivating the philanthropy team of 11. You will also contribute fully as a member of the charity's management group.
The selected candidate will have proven successful major gifts fundraising with a track record in initiating new relationships, securing gifts at the six and seven figure level. You will have experience working in organisations with multiple stakeholders and will have demonstrable experience of preparing and managing annual plans, budgets, and targets. To be successful, you will be a strong leader and someone who is confident motivating a strong fundraising team.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at [email protected].
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
JOB DESCRIPTION
____________________________________________________________________________
Job Title: Operations Manager
Reporting to: LandWorks Project Director.
LandWorks is a national award-winning project. It is a pioneering rehabilitation and resettlement charity that provides a supported route back into employment and the community for people coming out of prison or at risk of going to prison.
LandWorks is a small organisation with a strong determination to get the best outcomes for its beneficiaries and ultimately influence change in the Criminal Justice System (CJS). The Operations Manager is part of the Senior Leadership Team and will deputise in the Project Director’s absence.
This role might also suit someone currently in a position such as Head of Operations, Operations Director or Chief of Operations in a smaller organisation…They might already be working in the criminal justice or charity sector or have transferable experience in the public or private sectors
This role requires a belief in and commitment to LandWorks’ values. Alongside leadership and operational oversight, advocacy for the organisation's values and beneficiaries is vital.
The Operations Manager will be a real ‘people person’, playing a vital role in supporting and managing staff, ensuring compliance with policies and procedures, maintaining operational efficiency and developing the role.
LandWorks is perhaps unique in its rehabilitative approach. Our basic values support the development of trusting relationships (TrustWorks ethos). We work from a person-centred approach that values honesty and empathy. This helps us to create a safe, non-judgmental and accepting environment, one that enables change to happen.
Job description:
General Management:
· Deputise in the Project Director’s absence or as required.
· Support the Project Director (PD) and Project Co-ordinator to manage and organise daily operations with trainees to help support a trainee’s journey at LandWorks.
· Monitor and take the ‘temperature’ of the site as it operates.
· Occasional out-of-hours trainee phone calls.
· Lead morning team meetings and facilitate afternoon de-brief meetings two days a week, and in the PD's absence.
· Act as a core part of the Senior Leadership Team, to facilitate the smooth running of daily tea breaks and communal lunches, to ensure that all trainees, staff and visitors take part and feel included.
Staff Management:
· Direct line management of the LandWorks enterprise team (that includes the wood workshop, market garden and pottery)
· Oversee HR processes, including recruitment, induction, training, and performance appraisals of the whole LandWorks team.
· Provide team motivation and promote professional development, including identifying training needs and setting team goals, across the whole LandWorks team.
Policy and Compliance:
· Manage and ensure on site adherence to organisational policies and procedures.
· Take responsibility as the Designated Safeguarding Lead, Health and Safety lead and Data Protection Officer.
· Support and assist with the mandatory review of organisational polices in consultation with the Charity Manager and PD.
· Managing and responding to risk.
· Inform and gather evidence for the LandWorks External Issues log.
Operational management
· Enhance operational processes for efficiency and compliance.
· Evaluate trainee referral processes and partnerships for improvement.
· Support developing and delivery of graduate support.
Organisational Culture:
· Promote LandWorks’ ethos and positive organisational culture.
· Represent LandWorks at internal and external events.
PERSON SPECIFICATION
Experience and Knowledge
You will be able to demonstrate:
· An ability to manage diverse teams and contribute to staff development and organisational culture.
· A commitment to working with vulnerable people, particularly those with complex needs, with a strong understanding of the challenges individuals face reintegrating back into the community.
· Ability to hold clear boundaries.
· Experience in utilising data to monitor and ensure successful performance in achieving organisational goals.
· Experience of health and safety, safeguarding, data protection and managing risk.
· Experience of developing and managing partnerships.
· An understanding of, or a willingness to learn about the complexities of working within the Criminal Justice System.
Skills
You will be able to demonstrate:
- Strong organisational skills with the ability to manage a full and varied workload effectively.
- An ability to build effective working relationships with a range of people and stakeholders, including staff, trainees, volunteers, referral agencies (police, prison and probation) and other external agencies.
- Ability to work flexibly in an environment where change can happen quickly.
- Excellent skills in managing, leading and developing people.
- Exceptional communication skills, with the ability to engage with individuals at all levels.
- A Full UK driving licence.
Personal Attributes
You will be able to demonstrate:
· An alignment and commitment to the LandWorks ethos and values, with a strong interest in our ambition and purpose.
· Strong self-awareness and self-care.
· A clear understanding of, and commitment to, always prioritising the best interests of LandWorks trainees.
· That you enjoy working with people from a diverse range of backgrounds.
· That you are resilient, with the ability to quickly assess situations and adapt to challenges.
LandWorks takes safeguarding seriously and will seek references and undertake enhanced DBS. However, we positively welcome applications from people with relevant lived experience of the criminal justice system and we undertake not to discriminate unfairly against people with previous criminal convictions. We do not ask for disclosure of previous convictions at the initial application stage. We can arrange a confidential conversation prior to applying if you have any questions.
ENDS
The client requests no contact from agencies or media sales.