Hybrid jobs
We are advertising for 2x Homicide Family Case Workers in the West Midlands Homicide Team.
This post covers the whole of the West Midlands (depending on demand) both roles will be working 37.5 hours a week with a permanent contract.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
Becoming a Homicide Caseworker is a unique opportunity to support families and individuals bereaved by and eyewitness to murder and manslaughter.
The National Homicide Service is a fast paced, specialist team funded directly by the Ministry of Justice to provide exceptional trauma informed practical and emotional support every day.
You Will:
- Work closely with the Major Crime Police Units, Senior Investigators and Family Liaison Officers, you will provide a pivotal role to support clients through the Criminal Justice System.
- As well as by phone and Zoom, you will meet families in their own homes or community, therefore travelling across the area you work will be essential. You will complete needs assessments, and will coordinate and deliver a tailored package of support alongside our commissioned providers and other key stakeholders.
- The role of Homicide Caseworker is varied, demanding and rewarding; no one day is the same and you will thrive on this challenge. You will need to be extremely organised and able work independently and as well as being a pro-active, supportive member of a team open to developing your personal resilience.
- Our priority is to ensure that those bereaved by and eyewitness to murder have the support they need for as long as they need.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are seeking an experienced and dedicated Team Leader based in the North West of England and Wales area to join our Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.
The North West of England and Wales covers North & South Wales and the North West of England. It is a requirement that you live within one of these area in order to support your team and carry out this role effectively.
Interviews will take place in person in Central Manchester. To support this, we will cover travel expenses to the interview.
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, parental leave payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop our services.
As a Homicide Team Leader, you will:
- Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.
- Capture and analyse data to ensure outcome-based and evidenced work.
- Allocate work within the team, monitor daily caseloads, and identify trends or patterns.
- Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.
- Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.
- Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.
- Oversee recruitment, training, performance management, and ongoing support for team members.
- Promote access to services through referrals and partnerships with local organisations.
- Facilitate regular team meetings, share feedback, and ensure effective communication channels.
- Adhere to data protection legislation, confidentiality policies, and organisational procedures.
About You:
Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.
You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.
You will need:
- Knowledge of the criminal justice system and its impact on victims and witnesses.
- Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.
- Awareness of confidentiality and safe working practices, including data protection.
- Experience in customer-focused, challenging environments.
- Crisis management and support experience.
- Strong communication and negotiation skills.
- Ability to work independently and manage multiple tasks.
- Problem-solving and data analysis skills.
- Proficiency in using software like Word, Excel, and Case Management systems
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter, we particularly welcome applicants from Black, Asian, and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia, or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role, please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered and started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Advert:
Job Advertisement: General Manager
Location: London
Employment Type: Full-Time
Reports To: Board of Governors
Are you a purpose-driven leader passionate about creating meaningful impact in the filmmaking community? We are seeking a dynamic and strategic General Manager to lead our well-established non-profit organisation of over 200 dedicated members. With a small team of employees and the support of a committed Board of Governors, the General Manager will provide operational leadership and strategic direction, helping us to grow our organisation and maximise the impact of our leadership within the global cinematography community.
About Us:
The British Society of Cinematographers is a values-based non-profit organisation committed to its educational, social and professional objectives.
Since its formation in 1949, the Society’s prime objective has been to promote and encourage the highest standards in the art and craft of cinematography.
Many of the most talented Directors of Photography and Camera Operators in the United Kingdom make up our membership, which is by invitation only. With a proud membership of over 200 individuals and a strong volunteer culture, our programs and services have made a lasting difference to the film community.
The Society also encompasses many distinguished friends and patrons from the wider film
and television industry, who together fulfil a vital role of community leadership both in the U.K. and around the world.
The Role:
The General Manager is responsible for leading the day-to-day operations of the Society, managing staff, and working closely with the Board to execute the organisation’s strategic plan. This is a hands-on leadership role, requiring a combination of operational acumen, team leadership, member engagement, and fundraising expertise.
Key Responsibilities:
- Lead and manage the organisation’s operations, programs, and services.
- Provide guidance and support to the Board of Governors in strategy and governance.
- Supervise and develop a small team of employees.
- Develop and manage the annual budget; oversee financial reporting and compliance.
- Build strong relationships with members, patrons, donors, partners, and the wider community.
- Oversee fundraising activities, grant applications, and patron stewardship.
- Ensure compliance with all relevant laws, regulations, and reporting obligations for non-profit companies.
About You:
- Proven leadership experience in the charitable or non-profit sector.
- Strong financial and operational management skills.
- Confident communicator and relationship-builder with a member-first mindset.
- Experience working with or reporting to a Board of Directors/Governors.
- Knowledge of fundraising, grant writing, and donor engagement.
- Highly organised, self-motivated, and aligned with our mission and values.
What We Offer:
- A meaningful leadership opportunity in a respected non-profit organisation.
- A supportive team and engaged Board.
- Flexibility and autonomy in your work.
- The chance to shape the future of our organisation and deepen its community impact.
The client requests no contact from agencies or media sales.
18-Month Fixed Term Contract
Salary: £78,181 + Excellent Benefits
Location: London / Hybrid Working
Sector: Not-for-Profit
About the Organisation
Our client is a large, complex organisation operating in the not-for-profit sector, with a diverse portfolio that includes investment management, grant funding, housing services, and pension scheme administration. With an annual income exceeding £100 million, the organisation is undergoing significant transformation to modernise its finance systems and improve service delivery.
The Finance department operates as a shared service across multiple entities, supporting strategic decision-making and ensuring financial sustainability. The team is currently engaged in a major transformation programme, including system upgrades and process improvements. This interim role has been created to allow the Head of FP&A more time to focus on this transformation. The Deputy will focus on BAU.
The Job
This is a senior interim leadership role within the Financial Planning and Analysis (FP&A) function. As Deputy Head of FP&A (Finance Business Partnering), you will:
- Lead a team of five Finance Business Partners, ensuring consistent and high-quality financial support across the organisation
- Oversee budgeting, forecasting, and management reporting processes
- Drive improvements in reporting tools, templates, and processes
- Support the Head of FP&A and collaborate with other senior finance leaders
- Lead on business-as-usual change initiatives, including internal audit actions and risk mitigation
- Act as a senior finance representative on project boards and steering groups
- Promote financial accountability and literacy across the organisation
You'll play a key role in embedding a culture of strategic insight, operational excellence, and continuous improvement.
The Person
You'll be a qualified accountant with significant post-qualification experience in financial planning and analysis. You'll bring:
Essential Experience:
- Leadership of finance business partnering
- Expertise in budgeting, forecasting, and management reporting
- Proven track record of process improvement and problem-solving
- Experience developing and motivating teams
- Strong understanding of financial systems and data structures
Essential Skills:
- Advanced Excel and data manipulation skills
- Strong analytical and presentation capabilities
- Excellent interpersonal and influencing skills
- Ability to communicate financial information clearly to non-finance audiences
- Organised, proactive, and resilient
Desirable:
- SAP experience
- Advanced Excel modelling
- Experience with financial planning tools
- Knowledge of charity finance and SORP (not essential)
What's in it for you?
- Salary: £78,181
- Non-contributory pension (8%-15% depending on age)
- 28 days annual leave + 3 additional gratuity days
- Flexible working and strong work-life balance
- Inclusive and collaborative working environment
- Opportunity to lead through change and make a meaningful impact
What to Do Next
If you're a strategic finance leader looking for a rewarding interim opportunity in a purpose-driven organisation, we'd love to hear from you.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and passionate individual to join us as Grants & Foundations Lead.
The Grants & Foundations Lead will pioneer a new approach to grant management at TLG through shaping the administration and systems used, and harnessing AI to create efficiencies. This approach will allow the core focus of the role to be on facilitating the wider team, implementing a new grants strategy and sourcing and liaising with funders. Based primarily within our Fundraising & Supporter Engagement team, this individual will grow and maximise voluntary income from trusts and foundations, working closely with Directors, colleagues across TLG and with external partners.
The successful candidate will focus on raising funds both for projects in the UK and helping to grow our work internationally. They will work alongside TLG’s Innovation Hub to source finances for new pilots and innovations – playing a vital role in pioneering new approaches for local churches to serve their communities. From pulling together compelling applications, leading new projects and contributing to strategic development, you’ll be at the heart of our mission to bring hope and a future to struggling children.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Full time (37.5 hours per week)
Closing Date: Sunday 24th August
Initial Interviews: Friday 29th August
Final Interviews: Monday 8th September – at our National Support Office in West Yorkshire
The client requests no contact from agencies or media sales.
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and passionate Graduate to join our team.
Our Graduate Programme is designed to accelerate leadership and career development through a unique involvement in key areas of TLG’s work. It’s a chance to build on your individual passions, skills, and interests while contributing to meaningful change for children and young people. As a Graduate at TLG, you’ll gain hands-on experience in the non-profit sector, develop invaluable skills, and play a key role in supporting our impactful programmes.
Although you will be based primarily within our Fundraising & Supporter Engagement team, this role offers the chance to work closely with departments across TLG and with external partners, giving you a broad and varied experience and developing your understanding of the sector. Incorporating diverse experiences ranging from liaising with funders and leading new projects through to executive support and involvement in strategic development, you’ll be at the heart of our mission to bring hope and a future to struggling children.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: 37.5 hours per week, 2-year graduate programme with potential to move to a permanent contract for the right candidate
Closing Date: Sunday 24th August
Initial Interviews: Friday 29th August
Final Interviews: Monday 8th September – at our National Support Office in West Yorkshire
The client requests no contact from agencies or media sales.
Hybrid – Home & London | Permanent | Circa £60,000 | 35 hrs/week (flexible)
A rare and brilliant opportunity to join this international development children’s charity, as their new Information Security Manager. You'll be the expert, working closely with the Chief Information Officer and other senior leaders to embed security practices across systems, suppliers, and staff. You’ll be joining a small but impactful Technology team where the culture is collaborative and down-to-earth. You’ll have the autonomy to get stuck in, alongside the backing to develop professionally, whether that’s through security qualifications or broader leadership skills.
What you will be doing
As Information Security Manager, you’ll lead the implementation of the organisation’s cyber security plans.
- Act as subject matter expert on information security across the organisation
- Ensure compliance with standards like Cyber Essentials Plus and CIS.
- Oversee third-party security providers and outsourced ICT services.
- Manage incident response planning, investigations, and reporting.
- Deliver engaging training to build a strong security culture.
- Collaborate with Legal and Data Protection teams to ensure GDPR compliance.
- Stay ahead of evolving threats and technologies to drive continuous improvement.
- Opportunity to influence at board level without people management responsibilities
What we are looking for
What matters most is your hands-on experience navigating real-world security challenges and your ability to see both the technical and human side of data protection.
You should have:
- Proven experience in ICT security management and incident response (CIS and Cyber Essential Plus).
- Strong technical knowledge of Microsoft 365, Azure, and cloud security.
- Familiarity with frameworks like ISO 27001, NIST, and CIS.
- Excellent communication skills and a pragmatic, risk-based mindset.
- Relevant certifications (e.g. AZ-500, CISSP, CISM, CCSP) are highly desirable.
To apply, please submit your up-to-date CV by the 7th of August 2025 at 5.00 PM. Cover letters are not required.
Please note, only successful applicants will be contacted with further information.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real and lasting difference to the lives of young people in London?
The Role
We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, and this role is part-time 16 hours per week, worked over 3 days. Your working hours will be Wednesdays 11am-3pm, Thursdays 10am-4:30pm (with an unpaid 30 minute break), and Fridays 10am-4pm (with an unpaid 30 minute break). Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
About You
You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Fraud Caseworker to join the Victim Help Centre team in North Wales, working 37.5 hours a week. This is a Fixed Term position to cover maternity leave until 20th October 2026.
Do you want to make a difference every day?
Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability?
Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
The purpose of this role is to deliver frontline service to victims of fraud within North Wales providing immediate and on-going emotional support to victims of Fraud by providing high quality, accessible, relevant telephone, Livechat and outreach support.
Based in the Victim Help Centre, in St Asaph, North Wales and working in liaison with North Wales Police and Action Fraud. The post holder will identify and manage the victims immediate service needs and contribute towards risk assessment processes and following agreed safe contact processes and recording all contact securely.
The nature of service required will vary depending on individual circumstances and specified outcomes will be achieved through building trust and confidence with victims who will be vulnerable and have complex needs.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the Ashraya Team supporting male victims in London, working 18.75hrs hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?
Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Service Delivery Assistant you will be:
- Supporting the Domestic Abuse Service Manager to provide a high quality and responsive administrative function for the Ashraya male victims service
- Acting as the first point of contact for enquiries into the service, supporting the wider team and service with general administrative duties
- Responsible for external and internal communications, collating and supplying information to internal and external contacts within deadlines
- Liaising with referring agencies to improve referral information and the referral process for victims
- Updating and maintaining computerised data bases, case management systems and records
- Working with sensitive, confidential and secure data
- Providing general office administration support which could include photocopying, filing, data entry and analysis, ordering of office supplies, processing of invoices, raising purchase orders and minute taking in meetings
You will need:
- Effective verbal/written communication and numerical skills.
- Experience of working in an administrative role and undertaking a variety of administrative duties.
- Experience of working in a client focused service area or setting.
- Experience of providing general office support to a team of professionals.
- Experience of working and adhering to policies, processes and procedures.
- Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
- Understanding and knowledge of equal opportunities and diversity.
- Good understanding and knowledge of office systems and business support functions.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
- A team player with a flexible working approach.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Victim Support are looking for an Independent Sexual Violence Advisor (ISVA) to join our Cumberland team. The role will be based in our Carlisle office with regular travel across North Cumberland.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
This role is home based in North Cumberland with regular travel to meet clients & colleagues as well as attending meetings.
As an Independent Sexual Violence Advisor (ISVA) you will be: -
- providing a high quality, pro-active service to victims of sexual violence and abuse (including children and young people), supporting those at highest risk and need.
- working within a multi-agency framework consisting of the Bridgeway SARC and other local partnership responses to sexual violence.
- working with survivors and other agencies to monitor the care pathway, including risk assessment, helping clients access their rights and supporting with any other services they require.
You will need: -
More than anything the right attitude and a willingness to learn are key to becoming an ISVA. Experience of working with victims of sexual violence and other service providers and agencies in a statutory, voluntary, social or community setting would be an advantage although we would be keen to hear from you if you can demonstrate how your skills and experience can be applied to this role.
You must have extensive experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of victims experiencing sexual violence. An approved and accredited ISVA qualification is preferable for this post although candidates with the right approach and a willingness work towards ISVA accreditation will also be considered.
To be successful in this role you should have good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime are also essential.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
This leading women’s health charity is looking for a Senior Media and PR Manager to lead strategic communications across policy, public health and campaigning workstreams at a leading UK research and support charity.
A leading women’s health charity is seeking a Senior Media and PR Manager to shape and deliver high-impact communications across its policy, public health, and campaigning priorities.
Joining at a key moment as the organisation launches a new five-year strategy, you’ll play a central role in developing and implementing ambitious media plans that influence public policy, drive behaviour change, and support those affected by serious health conditions. With a focus on early detection and treatment messaging, you’ll lead strategic media activity, build strong relationships with journalists and decision-makers, and ensure alignment across teams for maximum impact. You’ll also contribute to the leadership of a high-performing media and PR team—steering proactive opportunities, strengthening internal processes, and ensuring the charity maintains its position as the go-to voice on women’s health.
This is a full time role, five days per week, two of which will need to be in the office.
Key responsibilities:
- Lead strategic media plans for policy, campaigns, and public health, ensuring high-impact coverage and influence
- Manage and mentor a Senior Officer, and help oversee team operations, meetings, and rota planning
- Create and sign off compelling media content, escalating sensitive or high-profile stories as needed
- Build strong media relationships, positioning the charity as the go-to source on their area
- Deputise for senior leadership, contribute to crisis comms, and support cross-organisational collaboration
The appointed candidate will have:
- Strong experience in health communications and media relations
- Excellent news sense and ability to simplify complex policy/health topics
- Skilled stakeholder management, including working with lived experience spokespeople
- A strategic mindset and confident project management abilities
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
This is a senior-level role involves developing and delivering strategic media plans that raise awareness, increase support, and position the charity as a partner of choice for donors, fundraisers and corporate sponsors. The successful candidate will manage a small team, shape national media coverage for campaigns and events, and work closely with brand and marketing teams to ensure consistent, impactful messaging.
The ideal candidate will bring strong experience in high-profile media relations, excellent writing and planning skills, and the confidence to lead on proactive and reactive PR. Strong stakeholder management, agency coordination and team leadership experience are essential.
This is a full time role, five days per week, two of which will need to be in the office.
Key responsibilities:
- Lead and deliver proactive media and PR strategies across fundraising, brand campaigns, and corporate partnerships to drive awareness, income, and engagement
- Monitor the news agenda daily to identify opportunities, manage risk, and ensure the organisation is positioned as a leading voice in its field
- Line manage senior team members, contribute to process improvements, and support the development and delivery of team objectives
- Build strong relationships with journalists and media, provide strategic advice to stakeholders, and lead on media training and spokesperson preparation
- Oversee content creation and sign-off, contribute to a 24/7 press office function, and deputise for senior leadership when required
The appointed candidate will have:
- Proven experience leading media campaigns across fundraising and brand marketing
- Strong contacts within national media and an instinct for compelling storytelling
- Experience managing agencies and working cross-functionally
- Excellent written, verbal and interpersonal communication skills
- A proactive, strategic mindset and ability to handle sensitive issues with sound judgement
If you would be interested in hearing more about this role please send your up to date CV to [email protected].
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are recruiting for a few Temporary Supporter Care assistants for a high profile social welfare charity. You will need strong supporter care and customer service skills worked on high volume inbound calls with strong database skills. Starting Mid August and will run into Mid November 2025.
Initially working in their London office 5 days a week for the first 3-4 weeks, once trained there will be hybrid options .
Handling inbound telephone calls from the public during our busy high volume appeal period.
Processing orders, fundraising products by telephone, and handling related queries on products and deliveries to ensure a smooth ordering experience.
Processing requests from organisations for fundraising materials for our busy nationwide appeal campaign.
Taking telephone donations from the campaigns.
Processing administrative updates on our supporter database.
Handling additional ad hoc queries and coordinating with relevant team members and stakeholders to ensure these are resolved and the supporter has a positive experience.
The Candidate
Experience of working in a busy high volume contact centre and call handling environment
Experience of providing excellent customer care and passionate about delivering a positive customer experience
Confident, empathetic, polite and professional telephone manner
Accuracy in data entry
Experience of database/CRM systems
Experience in MS office
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Job Title: Senior Building Surveyor (Qualified)
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £56,195 per annum
Contract: Permanent
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Requirements
Are you a qualified Building Surveyor who cares as much about people as you do about properties? Do you believe that everyone deserves a safe, warm, and well-maintained home? If so, you might be just the person we need. We’re on the lookout for a Senior Building Surveyor who's ready to roll up their sleeves, dive into projects, and a person who enjoys collaborating with colleagues.
This is a fantastic opportunity for a qualitied Surveyor to join our Assets and Repairs Team that makes up one element of the wider Housing and Neighbourhoods directorate. The team is led by an Assets and Repairs Manager with a small team of Repairs and Maintenance Advisers, a Disrepair Coordinator, two Surveyors and a Senior Building Surveyor. Whilst we may be small, we’re perfectly formed.
It’s an interesting and varied role for someone with a passion for keeping homes safe, decent, and future-proof—whether that means identifying structural issues, managing planned maintenance, or working with residents to make sure they feel heard and respected. It’s important to us that you’re someone who keeps residents, and their homes, at the heart of your work.
There’s a lot of positive changes happening at ISHA, and within our team, so now is a great time to join so you can be involved, have influence over those changes, and see the beneficial impact they will have over the next 12 months. There are plenty of opportunities for you to shape this into a role you’ll love.
This role will suit you if you have an eye for detail, a head for problem-solving, and ideally, a sense of humour—because we promise there will be blocked drains, pressing deadlines for report submissions, and occasional out of hours work to deal with resident emergencies. You need to be ready for anything, which means working flexibility to find solutions, alongside facilitating the delivery of excellent repairs, voids and planned works.
We’re not just looking for a surveyor. We’re looking for someone who sees the bigger picture—and wants to be part of it.
Some key responsibilities include:
- Supporting Building Surveyors with problematic jobs to ensure a successful outcome.
- Ownership and responsibility for service-related complaints, disrepair cases or queries from customers ensuring that the customer experience is positive, professional and within set timescales.
- Authorising works and approve payments ensuring suppliers are paid in accordance with terms of contracts. Resolve disputes and queries promptly and ensure ISHA’s interests are always protected.
- Carrying out post-works inspections on a proportion of completed works to assess quality of work, value for money and tenant satisfaction.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Deadline: 12:00pm 25 August 2025
Interview: To be confirmed.
Interested?
Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.
Once you have landed on our website, you will need to do the following in order to apply for this role:
Application Process
Please apply with your CV and a covering letter telling us: -
(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.
Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.
Applications sent without a covering letter will not be accepted.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please.