Administration jobs

This is a freelance role, which involves travelling to sites across the UK, delivery will be in person from 9am-4pm on dates arranged in advance. 

• The Holocaust Educational Trust (HET) work to educate every person from every background in the UK about the Holocaust and its contemporary relevance. We believe that the Holocaust must have a permanent place in our nation’s collective memory. We work across the UK, providing a wide range of educational programmes.
• Over the course of our history, we have created and delivered innovative and meaningful learning experiences – teaching young people about the Holocaust and ensuring that our educational initiatives have a long term and positive impact on the people we reach. In June 2024, we launched Testimony 360: People and Places of the Holocaust, after several years of research and development.
• HET is looking for outstanding Educators to deliver our brand-new school programme, Testimony 360: People and Places of the Holocaust. Testimony 360 is an immersive, interactive digital education programme that combines eyewitness testimony with virtual site-based learning to offer students an unforgettable learning experience. Students use laptops and VR headsets throughout the lesson, so educators delivering the programme need to be confident and comfortable using this technology as part of their teaching (training will be provided). 
• The successful candidates will come from a teaching background and will work with a dynamic education team that is at the heart of our mission to educate people from every background across the country about the Holocaust. The successful candidate will be able to undertake national travel, to and from schools, to deliver the sessions. 

Sessions run on Monday, Tuesday, Wednesday and Thursday

See the attached documents for the full job description and person specification information. Please click the 'Redirect to Recruiter' button to access the application form. 

The Role

Reporting to the Board of Trustees, the CEO/Director will be responsible for the overall strategic, financial, and operational leadership of Chelsea Theatre. This is a hands-on role with a focus on balancing the day-to-day running of the operational activities of the venue, with essential components such as stakeholder management, community engagement and income generation. 

Key Responsibilities

The postholder will: 

• Provide leadership and responsibility for the charity’s purpose, administration and financial management plus ensure compliance with the law and regulations. 

• Generate significant earned income from one-off and repeat hirers, including local community organisations, commercial contracts, arts organisations and private hires, with a focus on high quality customer care.

• Increase income from grants, corporates and funds from individuals, with support from Trustees.

• Run the building as a community centre, making an ever-increasing positive impact in the local community and beyond. 

• Motivate and engage a small team of staff and volunteers, and broad range of stakeholders and prospective supporters.

• Where necessary, with the team, be capable of delivering a range of operational tasks, such as updating the website and managing the box office systems.

• Act as ambassador for the charity, building relationships with partners and stakeholders in the community, local government and with businesses. 

Strategic & Commercial Leadership

• Work with the Board to develop and implement a clear vision and business strategy to ensure the long-term sustainability and growth of the Chelsea Theatre.

• Identify and maximise commercial opportunities, including venue hire, sponsorship, and partnerships. Support the Board with fundraising.

• Lead on business development and marketing initiatives to increase revenue while maintaining the venue’s community-focused ethos.

• Ensure the organisation’s mixed team of staff and volunteers are focused on supporting the business’s mission and objectives.

Venue & Operational Management

• Oversee all aspects of venue operations, ensuring the highest standards of efficiency, customer experience, and compliance with health and safety regulations.

• Develop and manage budgets effectively, ensuring quality financial reporting, financial stability, and responsible stewardship of resources.

• Ability to optimise rental income and diversify income streams, while serving community needs. 

• Build and maintain relationships with key stakeholders, including funders, local authorities, businesses, and community groups.

• Operate within the annual budget. Monitor key indicators of the organisation’s impact and financial health. 

Community & Stakeholder Engagement

• Develop and nurture partnerships with the local community, ensuring the theatre remains a welcoming and accessible space for all.

• Work closely with the Board of Trustees to align organisational commercial goals with community needs and expectations.

• Further develop a balanced and funded community programme, which currently include a flagship youth theatre scheme, to reflect community needs and interests. 

• Represent Chelsea Theatre externally, acting as an advocate for its work and impact.

Hours: 30 (0.8 FTE) per week (worked over 4 or 5 days) 

Salary: £25,721 pro rata per annum

Contract Term: Permanent, subject to satisfactory references, a Basic Disclosure check and a 6-month probationary period 

Location: The role is based at our Head Office at Frontier Centre (Irthlingborough, Northamptonshire) with the possibility of some home working. 

We have an exciting opportunity for an HR Assistant to provide professional administrative support for Rock UK as part of our Head Office team.  You will be the first point of contact for potential job applicants, update and manage the HR information system, and under the direction of the HR Manager prepare all employee life-cycle correspondence and maintain employee records. 

Excellent interpersonal, organisational, IT and administrative skills, including accuracy and attention to detail are all essential. Previous experience of HR administration and using HR software would be an advantage but training will be provided.

This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our ethos statement. 

The closing date for applications is 17:00 on 21st May 2025. 

Interviews expected to take place the week commencing 2nd June 2025. 

I am excited to be working with an amazing research-focused charity in search of a highly organised and proactive Executive Support Officer. This is an immediate start 6-month contract, the role is part-time (4 days a week), remote working with occasional/monthly travel to London and the South East. This role will see you support senior leadership and the board across governance, fundraising, communications, research coordination, events, and general operations.

Key Responsibilities
Governance & Administration
•  Organise and minute board and committee meetings
•  Maintain governance records and support trustee recruitment
•  Manage filings with Companies House and the Charity Commission
Fundraising & Events
•  Support donor communications and contact management
•  Help coordinate fundraising events and produce fundraising materials
•  Assist in preparing impact reports
Marketing & Communications
•  Maintain website and social media content
•  Disseminate research outputs and organisational updates
•  Ensure GDPR compliance across databases
Research Support
•  Assist in coordinating research meetings and participant engagement
•  Support research-related event delivery
General Operations
•  Maintain digital and physical filing systems
•  Support IT, software, and subscriptions
•  Handle general enquiries and day-to-day admin

Person Specification
Essential
•  Excellent written and verbal communication skills
•  Accurate minute-taking and attention to detail
•  Strong organisational and time-management abilities
•  Capable of independent and multitask-based work
•  Proficient in Microsoft Office and digital platforms

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
 

Join the team at St Hilda’s East – a community charity with 135 years of history and impact in Tower Hamlets. 

St Hilda’s East is a vibrant, inclusive charity with a mission to combat deprivation and social exclusion in East London. We bring together people of all ages and backgrounds at our welcoming community centre in Shoreditch and at our Elders Day Centre in Shadwell. Our work includes early years support, youth programmes, mental health and wellbeing activities, advice services, and community engagement for older people. 

Finance Assistant (Part-Time) 
 
Location: Shoreditch, East London 
Salary: £27,008 (pro rata to £16,205 for 22.5 hours per week) 
Contract: Permanent, part-time 

Reporting to the Head of Operations, the Finance Assistant will play a vital role in the day-to-day financial administration of the charity. You will manage transactions using QuickBooks, process invoices and payments, assist with payroll, support the preparation for audit, and maintain accurate financial records. You'll also help us improve our financial systems as we continue to grow and adapt. 

This role also includes occasional receptionist cover, so we’re looking for someone friendly, reliable and adaptable. 

This job is for you. if you: 

• Have previous experience with financial administration in a small organisation 

• Are comfortable using bookkeeping software e.g. QuickBooks 

• Have excellent attention to detail and strong numerical skills 

• Can handle confidential information with discretion 

• Enjoys working both independently and as part of a team 

• Are aligned with our values and passionate about community work 

Please apply by submitting your CV and a cover letter. The cover letter should be no more than two pages long and should explain point by point how you meet each of the Essential Criteria on the Person Specification. Don’t forget to provide examples to evidence your experience and abilities. 

Interviews will be held in the week commencing 19th May 2025 

Benefits include flexible working arrangements including the option to split your time approximately half-and-half between the office and home, 25 days annual leave, and access to an Employee Assistance Programme. 

St Hilda’s is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community. 

As Senior Finance Officer, you will play a vital role at World Heart Beat, ensuring the effective day-to-day management of finances, financial administration, and bookkeeping, as well as informing future business planning. You will work with key personnel across the team, providing guidance and leadership in relation to budget management and financial information to support funding applications and stewardship. You will also provide excellent reporting to support the Executive and Board.

It is an exciting time for the charity, following the opening of World Heart Beat Embassy Gardens in 2023, our second site for music teaching, which includes a café, concert hall and recording studio. The operation of two sites has increased our activities and overheads, making the Senior Finance Officer role even more crucial. We have also established a CIC through which new earned income streams are channelled. The Senior Finance Officer will have the opportunity to develop and shape financial processes and contribute to forward planning.

An exciting opportunity has arisen to join Westway Trust as an Adult Learning Tutor (ESOL)- a community-guided organisation, with an ambitious and exciting vision, in the heart of Portobello, West London.

Westway Trust is a charity located in North Kensington which runs an adult learning programme of accredited and non-accredited provision across a range of subjects. We aim to enable people to progress in work, in learning and in life. Our learners come from a variety of backgrounds and have different prior experiences of learning.
We are particularly interested in applications from enthusiastic, qualified and experienced teachers who are committed to enhancing the lives of people in our community.

We are seeking an enthusiastic and experienced ESOL Tutor to design and deliver high quality learner-centered teaching and assessment experiences to our adult learners from pre-entry level up to level 1, whilst supporting the Adult and Community Learning Manager to achieve the Trust’s strategic objectives.

This is a sessional term-time role.  Working hours will be discussed and agreed at the interview stage.

Key responsibilities of the role include:

Teaching

• Plan, prepare and deliver high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met.
• Assess learners’ abilities and identify areas for improvement, tailoring teaching and learning methods and resources accordingly.
• Develop and deliver consistently engaging and interactive sessions, utilising a variety of teaching techniques and materials to enhance learners’ understanding and engagement with the subject/topic.
• Set and mark assignments, tests, and examinations, providing constructive feedback to learners to support their learning and improvement.
• Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development.

Administration

• To identify materials and equipment/resource needs to assist the provision of teaching and learning by students.
• Maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines.
• Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff.
• Providing feedback on appropriate documentation for example observation, IQA reports etc.

Knowledge, Skills and Experience:

Essential

• Proven successful track record of planning and delivering high quality teaching of accredited and non-accredited provision in a relevant subject and at appropriate level(s).
• Experience of teaching adult learners of mixed abilities and an understanding of appropriate teaching strategies in a similar role.
• Experience of devising course outlines and schemes of work.
• Experience of assessing and recording progress, both in accredited and non-accredited learning and supporting learners.
• Knowledge and experience of working with a variety of exam boards.
• Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team.

Desirable

• Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system.
• Experience of working/teaching refugees and or asylum seekers.
• The ability to speak another language.

Qualifications:

Essential

• Hold a recognised teaching qualification such as CELTA, DELTA or TESOL or
• A full teaching qualification for working in adult learning (DTLLS, PGCE or DET)
• A minimum GCSE English Grade C or equivalent

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Free eye test voucher
• Investor in People (IiP) employer

The application deadline is Friday 7 March when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Birmingham Cathedral is a beautiful building with a wonderful community of worshippers, volunteers and staff. We are inspired by a strong sense of social justice, a passion for supporting those who are marginalised within the city and a commitment to celebrating all that is wonderful in our diverse city and diocese. We strive for our Cathedral to be fully representative of the richly diverse communities we serve, and have an unwavering desire to share God’s love, and the good news of Jesus Christ in a spirit of service.

Birmingham Cathedral demonstrates daily its attraction as a house of prayer to the people of the city and its international visitors. Alongside daily worship, enriched by the Anglican choral tradition, the Cathedral hosts diocesan, regional and national events and is responsive to immediate community needs for celebration and lament. With growing confidence and newly refurbished Burne-Jones windows, the Cathedral has a clear vision and strategy. The Cathedral’s strategic plan focusses on three priorities: Pray, Serve and Grow and gives Birmingham Cathedral a clear sense of purpose and direction.

The Fundraising Manager will be instrumental in supporting the wider team with our fundraising efforts. They will work closely with the Senior Management Team and the External Relations department along with the wider cathedral community. The Fundraising Manager will be responsible for trust and grangt funding applications as well as identifying new potential sources of income. 

PERSON SPECIFICATION 

Essential
Experience in a Fundraising / Development role.
Demonstrable capacity to raise funds from trusts and foundations.
Exceptional communication skills, together with a confident and professional approach.
Must be self-motivated whilst understanding the importance of working as part of a team.
Sympathetic towards and supportive of the mission and values of the cathedral.
High level of administrative competence and comfortable handling and reporting on financial information.
The ability to establish and maintain good working relationships with a range of people including cathedral colleagues and external organisations.
Willingness to work flexibly, including evenings, weekends and public holidays as required.
Experience of working towards and delivering against an agreed financial target.
Empathy with the ethos of the Church of England. 
 

Case Management Assistant​

Location: Daventry with hybrid working
Department: Bush & Company
Salary: 23k-25k per year
Hours: 35 hours per week
Job Type: Full time
Contract Type: Permanent
 
A career at Bush & Co gives you the opportunity to bring your skills and experience to the catastrophic injury sector, helping people following life changing injuries and supporting the legal and insurance industry to care for clients.
 
As a member of our team, you can expect to work in a rewarding, fun environment with a commitment to working hard, enjoying what you do and making a difference to people’s lives.
 
THE PURPOSE OF THE ROLE
 
As an Case Management Assistant you will be responsible for providing day to day operational support to a team of Clinical Case Managers.
 
WHAT YOU WILL BE DOING AS CASE MANAGER ASSISTANT

• Research services, equipment or goods that clients require.
• Book and coordinate travel, bookings, tickets and service providers to meet the needs of our clients.
• Keep accurate records of all purchases to ensure they are allocated to the correct client
• Monitor client spending accounts to ensure case managers have access to accurate balance information when needed.
• Assist clients to prepare for meetings and appointments.
• Follow up request for GP and medical records.
• Assist Case manager with administrative duties
• Organise client related meetings, ensuring invitations are issued, agendas produced, accurate minutes maintained and circulated.
• Gathering of pre meeting reports and summaries as required.
• Undertake direct client related work as allocated by the case manager. This will include the establishing of timetables, implementation of agreed strategies and monitoring to report back on their effectiveness
• Set up taxi accounts and book taxis for clients.
• Flagging up when goal sheets and risk assessments need to be updated / reviewed.

SKILLS AND EXPERIENCE REQUIRED

• Excellent written and verbal communication skills including excellent client relationship management.
• Microsoft Office proficient and high level of confidence using Apps and boking services.
• Preferably having experience working with disabled or vulnerable individuals.
• Excellent organisational and interpersonal skills.
• Ability to work independently on a broad variety of projects with competing deadlines.
• A 'can do' working style

 
PERSONAL ATTRIBUTES

• Curious to challenge the status quo.
• Unified in working together for the same goals and vision.
• Driven to achieve, succeed, and progress.
• Passionate about our customers, our business and personal performance

In addition to a competitive salary, we offer 23 days holiday, a contributory pension, and a healthcare scheme with Simply Health.
 
We have regular communication events, yearly award ceremonies and we have achieved Gold standard for Investors in People and have been voted the 43rd Best Small Employer in the UK for 2022.
 
We look forward to hearing from you!
 
Working at Bush & Co
 
A career at Bush & Co gives you the opportunity to bring your skills and experience to the catastrophic injury sector, helping people following life changing injuries and supporting the legal and insurance industry to care for clients.
 
As a member of our team, you can expect to work in a rewarding, fun environment with a commitment to working hard, enjoying what you do and making a difference to people’s lives.
 
Working with Bush & Co you can expect to work with like minded people who challenge the status quo, care about what they do, learn from each other and never take their eyes off the end goal; we think that’s pretty special.
 
REF-221339

This is a fantastic opportunity for a passionate Health and Safety Advisor to join a well-established Health and Safety Team with a varied health and safety portfolio based from our  Head Office at Stockport with travel across the country.  You will work with many different teams across Creative Support to help services undertake work activities in a safe way. You will provide advice, support services and go out to our services around the UK. You will be expected to work closely with colleagues to support Creative Support’s health and safety and risk management policies, procedures and systems. The main focus of your role will be to:

- Conduct planned health and safety inspections and audits

- Carry out responsive inspections and safety reviews

- Undertake specific risk assessments and devise risk management plans

- Produce written inspection and other reports on a timely basis

- Contribute to health and safety related training

- Provide practical and professional health and safety advice and assistance to staff.

You will need the following qualities and skills:

- You enjoy helping people and solving problems

- You have excellent attention to detail

- You have some knowledge of social care or property services.

- You are confident using Microsoft Word, Excel and databases.

- You display a professional and confident approach in dealing with people.

- Good written communication skills

- You will need to flexible and adaptable.

- You're happy with travelling to different locations and complete on-site inspections and visits

- Experience of working within a health and safety role or compliance role would be an advantage.

This role offers the chance to work within a rewarding environment and have the responsibility of supporting and managing the Health and Safety function while making improvements to process, practices and procedures. This role will require you to spend time away from the office in services during the week.  The general working pattern will be Monday to Friday with very occasional travel on the weekend. The working pattern and hours are flexible due to the nature of the role however you must be prepared to travel and work form the office. This role is also open to candidates who would like to job share.  We will support employees to complete the NEBOSH Award if not already achieved

Other benefits include:

- Comprehensive induction,

- Ongoing fully funded professional training to develop your career.

- Friendly, open, flexible work culture,

- Mileage allowance or travel and hotel expenses reimbursed,

- 33  days annual leave per year, inclusive of bank holidays

- Company sick pay scheme,

- Electronic ICT equipment provided,

- Free Life Insurance Scheme,

- Weekly management support from the Health and Safety Manager,

- Full Corporate Support from an established Not for Profit Provider,

- Exclusive online retail discounts scheme,

- Free Employee Assistance service,

Permanent contract/ Full-time up to 37.5 hours or Part time minimum of 22.5 hours per week

Please check the attached job description for full details.

About Creative Support

Creative Support is a dynamic, charitable organisation providing support to individuals with a wide range of care and support needs across England. We are also a Registered Provider of Social Housing with over 1,000 tenants with support needs in properties that we own or manage. We are regulated by the CQC and HCA and must demonstrate high standards of health and safety compliance. As a large employer of over 5,000 staff we seek to promote high standards of safety awareness and good practice.

 

Vacancy Reference Number: 84033

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

 

Salary: £25,207 (London)
Hours: 35 hrs per week
Contract: Permanent
Benefits:

- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Location: London
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at the above office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.

An exciting opportunity has arisen to join the Customer Service (Events) team at the National Housing Federation. The Federation run a range of commercial and free to member conferences and webinars, with numbers ranging from 50-1700 registrations in virtual, hybrid and in-person formats. Our events provide housing leaders with the guidance, information and inspiration they need to deliver great services for their residents and communities.
The Customer Service Executive (Events) will provide a key level of support and assistance to the Events team through registration, administration and managing live databases and systems for the range of events and conferences – both income and non-income generating, throughout the year.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in joining an award winning events team?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Provide a central point of contact for events and excellent customer service, dealing with incoming calls, email enquiries and requests for information or queries from colleagues and members.
- Collate, update and maintain accurate delegate and wider member data in the Federations CRM system.
- Coordinate logistical event support across all events, printing and distributing event collateral, packing and couriering equipment and managing delivery services.
- Run in-person conference registration and helpdesks. Setting up and distributing badges, resolving platform and tech issues and dealing with general enquiries.

The successful candidate:
The successful candidate will be able to demonstrate:

- Clear written, verbal and face to face communications.
- Attentive phone, email and public-facing manner.
- An ability to problem solve and multitask effectively.

- Experience of working with Microsoft Office and/or CRM databases.
- An understanding of virtual, hybrid and in-person events.
- Working proactively both individually and collaboratively as part of a team.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident employer
We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: Sunday, 11 May 2025
Interview date: Tuesday, 20 and Wednesday, 21 May 2025

This position will focus on delivery of the Preventing Intimate Partner Abuse (“PIPA”) course – comprising individual and group sessions - and working closely with Thames Valley Police. RISE has also developed a range of Out of Court Resolution interventions for a range of offences, which are delivered online and in person, which the postholder will deliver. These include group and one-to-one courses to address a range of specific types of offending, including domestic abuse, inappropriate sexual behaviours, hate crime, assault on emergency workers, as well as other types of offences, and any new interventions developed in the coming years. This may include acting as a single point of contact to secure the offender’s engagement, working alongside other partners to address the offender’s needs, with the aim of eliciting behaviour change and reducing reoffending

Groupwork/one-to-one delivery:

· Deliver a range of short interventions which include group work, one to ones, embedding in a multi-agency approach to domestic abuse in the area.

· Manage cases with a range of complex needs and behaviours.

· Ensure delivery is in accordance with tasks outlined in the RISE Domestic Abuse Perpetrator manual and process mapping.

· Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans. 

· Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, which is overseen by the Team Leader.

· Apply specialised materials to support your delivery to racialised and marginalised communities.

· Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a regular basis.

· Practitioners will comply with the appropriate audit standards when working with perpetrators in line with RESPECT requirements.

· Use motivational interviewing techniques, trauma-informed and strength-based approaches in building a range of therapeutic skills to engage with service users to address their abusive behaviour.

· Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour towards their partner, or ex- partner.

· Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.

· Be personally accountable for the completion of assessments, mid-way reports, and end of intervention reports, and ensure they are to a high standard.

· Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on domestic abuse.

· Ensure effective planning for the delivery of each intervention in advance of the session.

· Participate in and pass the necessary training to be able to deliver all interventions.

· Assist or lead on the delivery of training courses.

Integrating the Safety Support Service:

· Liaise and engage closely with the Domestic Abuse Safety Advisor or local victim services commissioned to increase the safety of partners, ex-partners and children of the servicer user to manage the risk and develop treatment goals.

· Prior to delivering Domestic Abuse interventions, liaise and share information with RISE Domestic Abuse Safety Officers or local Integrated Domestic Violence Advocates (IDVA) to ensure an integrated approach is applied to risk management.

· Attend monthly risk review meetings with Domestic Abuse Safety Advisor and Senior practitioners to ensure effective risk management procedures are always applied.

Out of Court Resolution (OOCR) courses:

 

· Deliver a range of Out of Court Resolution short courses online and in person.

· Ensure delivery is in accordance with tasks outlined in the RISE OOCR manual and process mapping.

· Adhere to course manual sessions and materials and ensure the integrity of programme delivery is always maintained, overseen by the Team Leader.

· Apply specialised materials to support your delivery to racialised and marginalised groups and adjust materials according to meet neuro-diversity needs, agreed by the Team leader.

· Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users online and in person.

· Encourage and facilitate learning with participants online using variety of techniques like break-out, noticeboard etc.

Recording and administrative tasks:

· Ensure timely and accurate recording of all relevant data (attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.

· Ensure regular contact with the OOCR team, recording and reporting back offender compliance.

· Maintain an accurate audit trail of all relevant communication with partner organisations involved.

· Ensure completion of pre and post questionnaires in line with RISE’s Social Impact strategy.

· Contribute to the evaluation and evidencing of social impact, including questionnaires and service user case studies.

General tasks:

· Develop excellent relationships with customers and respond positively to their needs.

· Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.

· Attend Clinical Consultancy to support safe practice and develop resilience during the delivery of demanding work as directed by the Team Leader

 

Operations Coordinator

We are seeking an Operations Coordinator to join a nationally recognised, values driven arts education charity as they settle into their new headquarters at the iconic Wigan Pier. Help lay the foundations for the next chapter!

Position: Operations Coordinator
Salary: £31,123 - £35,417 per annum
Location: Office based in Wigan
Hours: Full-time, 35 hours per week
 

Closing Date: Midnight on Wednesday 4th June

Interviews: In Wigan, Wednesday 11th June

About the Role

The role of Operations Coordinator is critical to keeping the organisation running smoothly and ethically. You will oversee all aspects of office administration and provide vital support across facilities, Health and Safety and IT Systems.

Reporting to the Finance and Operations Manager, you will:

• Play a key role in maintaining and organising the new HQ for the teams’ needs and for external users
• Support Clerical duties and finance processes
• Have opportunity to get involved in future developments as the charity grows their local, national and international connections.

This role offers an exciting opportunity to shape the future of cultural education by turning strategy into action and creating spaces for collaboration and learning.

About You

We are looking for a proactive individual who can work on their own initiative and as part of a small but mighty team!

Someone who is:

• Flexible and organised, managing a range of duties and responding to requests
• Has high standards of customer service and excellent communication skills
• Is motivated and solution focussed to address and issues as they arise
• Has great attention to detail and accuracy

This is an exciting time to join the team, you’ll be involved from the outset in establishing the charity in their new home, with plenty of opportunities to grow and develop relationships around their occupation of a new and special location. If you feel you have the right skills we’d love to hear from you!

About the Organisation

The charity’s vision is for a future where being creative and experiencing brilliant culture is a regular part of every child’s learning and life. They work strategically across Northern England, nationally and internationally to tackle unequal access to creativity and the arts for children and young people

The charity values curiosity, courage, collaboration, and inclusion and are committed to anti-racist practice, ensuring that diversity is at the heart of everything they do.

Other roles you may have experience of could include: Operations Officer, Programme Operations Coordinator, Administrative Coordinator, Projects & Operations Assistant, Office & Operations Coordinator, Project Coordinator, Administrative Assistant, etc. #INDNFP

About the Role

Are you someone who thrives on helping others, solving problems, and making a tangible difference in people’s lives? We’re looking for a committed and empathetic Student Advisor to join the Advice Service team at the University of Manchester Students’ Union (UMSU).

In this vital role, you’ll provide free, independent, and confidential advice to students across a range of key areas. Whether it’s supporting someone through an academic appeal, navigating complex housing issues, managing financial hardship, or dealing with personal challenges, your role is to ensure students feel heard, informed, and empowered to take the next steps.

You’ll be part of a small, dedicated team working in a busy, varied environment that puts student wellbeing at the heart of everything we do.

Key Responsibilities

• Deliver One-to-One Support: Provide impartial, confidential advice on academic concerns (appeals, complaints, disciplinaries), housing issues, financial support, and personal or welfare-related challenges.
• Support in Crisis: Offer guidance and emotional support to students experiencing difficult or distressing circumstances, such as mental health issues, harassment, or financial insecurity.
• Create and Share Resources: Develop accessible self-help materials (articles, videos, workshops) to empower students and reduce reliance on one-to-one services.
• Promote the Service: Take part in outreach activities, including campaigns, events, and training, to raise awareness and improve access to advice and support.
• Track and Report Issues: Use our case management system to record casework clearly and securely, and help monitor trends in student issues to inform future campaigns.
• Collaborate and Contribute: Work closely with colleagues across UMSU to support key periods like Welcome Week and elections, contributing to a supportive and inclusive student experience.

See the full role profile including the person specification for more details.