Permanent Animal Jobs
We have an exciting opportunity for an experienced Volunteer Team Leader to join our team. You will join us working 16 hours per week including every other weekend, on a permanent basis and will be based at our Eastbourne site. In return you will receive a salary of up to £13,740.80 per annum plus excellent benefits.
Rota below:
Week One - 1 x 6hr and 2 x 5hr days (Mon - Fri)
Week Two - 1 x 6hr (Mon-Fri) and 2 x 5hr days (Sat + Sun)
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. This success would not be possible without our dedicated team of employees and volunteers. Dealing with thousands of visitors each month, our centres are the face of Cats Protection, and we pride ourselves on our employees providing the very best in animal welfare and customer service.
Responsibilities of our Volunteer Team Leader:
As Volunteer Team Leader you will promote and co-ordinate volunteering for the centre. You will develop contacts internally and externally e.g., with volunteers, employees, and the wider Volunteering Department. You will recruit, train, schedule and support a team of diverse volunteers to enhance the smooth running of the Centre service in all aspects of its work.
What we’re looking for in our Volunteer Team Leader:
- A full, manual driving license is essential
- proven team leader/supervisory experience
- good organisational skills
- a flexible approach to hours and enjoys working as part of team
- lots of energy teamed with a positive upbeat attitude!
- experience working with or handling cats is desirable
- understanding of volunteerism is a must!
What we can offer you:
- salary of up to £13,740.80 per annum
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Join us as our Volunteer Team Leader and know you are helping to make a real difference to cats and kittens across the UK!
Closing date: 05 June 2024
Interview date: 13 June 2023
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We have an exciting opportunity for an experienced Volunteer Team Leader to join our team. You will join us working 21 hours per week on a permanent basis and will be based at our National Cat Adoption Centre in Chelwood Gate. In return you will receive a salary of up to £16,444.20 per annum plus excellent benefits.
Rota includes working every other weekend, pattern below:
Week 1: 3 x 7hr days (mon – fri)
Week 2: 1 x 7hr day (mon – fri) and2 x 3.5hr day (sat & sun)
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. This success would not be possible without our dedicated team of employees and volunteers. Dealing with thousands of visitors each month, our centres are the face of Cats Protection, and we pride ourselves on our employees providing the very best in animal welfare and customer service.
Responsibilities of our Volunteer Team Leader:
As Volunteer Team Leader you will promote and co-ordinate volunteering for the centre. You will develop contacts internally and externally e.g., with volunteers, employees, and the wider Volunteering Department. You will recruit, train, schedule and support a team of diverse volunteers to enhance the smooth running of the Centre service in all aspects of its work.
What we’re looking for in our Volunteer Team Leader:
- A full, manual driving license is essential
- proven team leader/supervisory experience
- good organisational skills
- a flexible approach to hours and enjoys working as part of team
- lots of energy teamed with a positive upbeat attitude!
- experience working with or handling cats is desirable
- understanding of volunteerism is a must!
What we can offer you:
- salary of up to £16,444.20 per annum
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Closing date: 04 June 2024
In-person interview date: 12 June 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
The Regional Fundraisers role is to mobilise and maximise local fundraising activities in order to raise income to support the work of the charity. Working to the Director of Fundraising and with other senior fundraising staff, develop and implement a comprehensive regional fundraising strategy to maximize income generation and donor engagement within the region. You will be required to be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity as well as identify, cultivate, and grow relationships with community groups, schools, individuals, and corporate donors within the region, focusing on donor retention and growth. You will also organise and coordinate fundraising events, campaigns, and initiatives within your region, including virtual and in-person events when applicable.
This is a home-based role covering a designated geographical area which you are required to live within, or be willing and able to relocate to. There will be extensive travel across the region with the potential to be based in a local visitor centre at least 2 days per week.
Regions
Scotland – within 50-mile radius of Aboyne in Aberdeenshire
South East – within a 50 mile radius of Snetterton, Norfolk
North East – within a 50 mile radius of Blackpool, Lancashire
We are looking for someone with experience in fundraising with a track record of successful donor cultivation and relationship management. You will have a good knowledge of the local community in your region and be proficient in the use of Microsoft Office to support your work.. You will be a natural project manager with the ability to manage multiple tasks and deadlines. You will need strong networking and interpersonal skills. You will work in a flexible and collaborative manner and be willing to travel within your designated area and across the UK as required.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and people with health conditions or impairements.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.
Please ensure you state in your application which region you are applying for.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sunday Times Best Places to Work 2024 - Medium Organisation
MAIN PURPOSE OF JOB:
We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives as we work to scale our fundraising by growing our charitable income across all funding streams, maximising supporter engagement and fulfilling fundraising operational duties
This is a new role, joining a small but growing Fundraising and Events Team, and having a real input into our plans and strategies for the future. Reporting to the Head of Operations, the successful candidate will oversee most fundraising income generation activity.
The Fundraising Officer will build positive relationships to secure significant income and develop new relationships with groups, business and individuals, bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns and ‘asks’). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we support.
MAIN DUTIES AND RESPONSIBILITIES:
Fundraising Overview
- Develop, deliver, and monitor a fundraising strategy for The Cinnamon Trust.
- Maximise the contributions and connections with local business and individuals.
- Coordinate all appeals including The Big Walk across all income and media streams.
- Research and utilise new fundraising streams and opportunities such as Payroll Giving, Legacies (with help from The Legacy Officer), in Memory Giving and Online Giving.
Supporter Engagement and Stewardship
- Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to The Trust’s supporters.
- To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.
- Act as the ‘first point of call’ for all fundraising volunteers and maintaining excellent communication with supporters throughout these processes, in conjunction with other teams.
- Develop and implement Fundraising groups across the UK
Database Management
- To ensure efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.
- Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.
- Train other staff members to support general fundraising.
- Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.
- Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.
Individual Giving
- Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
- Lead the growth of CT100 monthly giving.
- Work with the Press and PR Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.
Fundraising Appeals and Campaigns
- Work alongside teams and PR and Communications Manager to promote The Cinnamon Trust.
- Establish a corporate fundraising strategy with an accompanying narrative, alongside the PR and Communications Manager.
- Tailor campaigns and appeals for different audiences and supporters alongside PR and Communications Manager to target corporates; smaller local businesses and individuals
Staff and Volunteers
- Support with recruiting fundraising volunteers as appropriate.
- Work closely with Head of Operations and PR and Communications Manager to ensure all fundraising is coordinated.
Wider organisational responsibilities
- Read and adhere to all policies and procedures.
- Lead on applications to charitable trusts or statutory bodies with support from the Head of Operations.
- Undertake responsibilities associated with being a member of The Cinnamon Trust
- Perform all the duties required by the post in line with The Trust’s ethos and values statement, its commitment to a policy of equal opportunity and its aim of serving the community in a caring and practical manner.
- Carry out other duties as agreed by the Chief Executive Officer.
- In agreement with your line manager, pursue a personal programme of learning and development to enhance your skills and performance.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
“Peace of mind and practical help for older people – love, care and safety for pets”
The client requests no contact from agencies or media sales.
We have unique opportunity for Individual Giving Coordinator to play a critical role working across the IG leadership team to enhance the efficiency and effectiveness of the department and help deliver even better experience for our wonderful supporters.
About this job:
As an IG Coordinator, you will:
- Own the development and updating of the full IG fundraising plan through working collaboratively with IG heads and Managers.
- Responsible for coordinating the key project plan updates for growth plans across IG ready for reporting into Income Generation Programme Boards
- Manages the IG Communications programme including the Monthly IG virtual meeting agenda and organisation
- Prepare meeting agendas for IG HOD meetings, take minutes, and action points, and distribute action items, following up with HODs to ensure they are undertaken to deadlines set
About You:
With proven experience in executive assistance and administrative support role, you will have excellent organisational and time management skills, with the ability to prioritise tasks effectively. A strong communicator you will have experience in conducting research and conducting reports.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the team:
The Individual Giving department is part of the Fundraising and Marketing Directorate and brings in approximately £88m per annum through regular giving, one off gifts, prize led fundraising, community and events and legacy and in-memory.
In return for all of this, we have a comprehensive benefits package, which includes excellent annual leave, Perkbox and pension allowances, and you will join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dog welfare.
We’re looking for an experienced individual to join our Community Fundraising team as Community Fundraising Officer, covering our West Midlands hub. You will join us working 35 hours per week on a permanent basis and in return you will receive a competitive salary of up to £32,013 per annum plus excellent benefits.
Please note, the successful candidate must be based in or around the West Midlands, this role covers Herefordshire, Worcestershire, Warwickshire, Shropshire, Staffordshire & Birmingham.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The Community Fundraising Officer is an exciting role for a community fundraiser who wants to make a positive impact and drive income generation. Sitting in the Community Fundraising and Events department within the Marketing and Income Generation Directorate the Community Fundraising Officer plays a pivotal role in leading and supporting community activities to drive and grow community fundraised income. This is an opportunity to work across a diverse range of products and activities, work alongside dedicated volunteers, meet our loyal supporters and demonstrate the joy and impact of community fundraising all for the benefit of cats and kittens in the UK.
What we’re looking for:
- Experience of raising funds in a community fundraising environment
- Experience in planning, organising and delivering fundraising campaigns and activities
- Direct experience of working with volunteers
- Experience of planning and working to income/expenditure budgets
- Good working knowledge of transaction/contact database (preferably CARE NG)
- A flexible approach to working hours and able to attend events which may occasionally fall on evenings or weekends
What we can offer you:
- salary of up to £32,013 per annum plus excellent benefits
- generous annual leave entitlement
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 3rd June 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Manager
£38,000-40,000 per annum
35 hours per week
Permanent role
Mixed home/office working, c. 1 day per month at our Godalming office, plus a requirement to travel for events
What you'll do:
As the Individual Giving Manager, you'll execute the agreed strategy for soliciting cash gifts from individual donors. Crafting compelling narratives showcasing the impact of their contributions will be central to your role. Here's what you'll be up to:
· Strategic Fundraising: Develop and implement overarching strategies to secure cash donations from individual donors. Drive income and repeat gifts to meet annual budget goals, utilising your expertise in direct mail.
· Supporter Engagement: Understand our supporters inside out, advocating for their interests and inspiring them to engage and donate. Foster repeat giving from existing warm supporters, action takers and social media followers.
· Campaign Management: Take charge of managing and expanding our raffle, merchandising, and fundraising appeals both offline and online. Execute a dynamic schedule of fundraising campaigns to prompt financial donations and boost average donation values.
Who you are:
· Proven experience in designing and delivering offline and online fundraising campaigns
· Strong project management and copywriting skills.
· Excellent interpersonal and communication skills.
· Working knowledge of data analysis and performance metrics
Join Us:
We understand the importance of a healthy work-life balance, enjoy flexible working arrangements, including options for compressed hours and remote work from day one. With 28 days of annual leave, plus public holidays, and a generous employer contribution of eight percent towards your pension scheme, we prioritise your well-being. Additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.
Ready to make a real difference? Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. Together, we can redefine what is acceptable and create a better world for animals.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Supporter Relations Officer to join our team, based at one of our 21 rehoming centres.
The role of the Supporter Relations Officer (SRO) is to promote the work of Dogs Trust to key audience groups in their catchment area and to support them accordingly. They provide a vital link to the community, stewarding supporters wherever they may be on their Dogs Trust journey. This is done by handling local supporter legacy and Canine Care Card enquiries, as well as in memory donations.
The SRO spends time in the community, visiting local businesses and people, as well as organising community talks to relevant audience groups. They organise supporter events and tours at the rehoming centres throughout the year and are also part of the team organising and attending events with the Dogs Trust Village.
As the role is primarily customer-facing, the SRO is based at the rehoming centre. However, they spend a portion of their time in local communities. This role also involves frequent travel, both locally and across the UK, including some overnight stays, as well as weekend and evening work. A full UK manual driving licence is essential.
The successful candidate will have experience in a public facing role and a passion and commitment to the work and aims of Dogs Trust. They will be a strong communicator with excellent interpersonal and organisational skills and the ability to develop and prioritise their own workload, working well under pressure and to deadlines.
All our teams play a vital role in supporting Battersea’s mission. Whether that’s on the front line, providing direct care to our animals, or behind the scenes in our office roles. Our IT department is responsible for providing IT business support and services that align with our organisational needs.
We now have a permanent opportunity for a Senior Cloud Administrator to provide 3rd level project and helpdesk support, acting as an escalation point for the support team. This opportunity is integral to providing consistent IT support across all three of our centres.
In this role you will ensure our internal physical and virtual server and network is maintained for 7 day a week operation. Your focus will be on infrastructure, and you will work across all six of our business applications. This offers you diversity in your work and the opportunity to work on technically complex challenges.
Joining a team of 10, you will be collectively supporting a user basis of around 700. The support requests will invite you to use your entire skill set and provide opportunities for continued development.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 2nd June 2024
Interview date(s): TBC
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SPANA - The Society for the Protection of Animals Abroad is the global charity for working animals in low-income countries. Since 1923, we have supported the welfare of working animals, including donkeys, horses, camels and elephants, in communities that depend on working animals for water, transport, agriculture and their very survival. Today, we support working animals across 26 countries, through a series of global projects and partnerships.
The People & EDI Manager will be a key member of the Global Operations Team, responsible for effective and efficient Global HR delivery at both a strategic and an operational level across the organisation. This position plays a critical role in Equality, Diversity and Inclusion. The role will help foster a culture of inclusiveness and belonging and provide ED&I guidance and support to Directors and teams, resourcing talent management professionals and updating the Head of Global Operations on current issues and standards.
The postholder will work closely with the Head of Global Operations to develop and implement a global workforce Strategy. The role will support the implementation of organisational initiatives, including L&D, our wellbeing offer and lead on team communication related to HR matters with the wider organisation. This role will, together with the Head of Global Operations, oversee the development of the Global Resources Co-Ordinator.
While we classify this role as hybrid, it's worth noting that the vast majority of your work can be done from the comfort of your own home. Occasional in-person visits to our London office (located in Borough High Street), and all-staff gatherings will be necessary. Our full time hours are 34.5 hours per week and we offer core working hours between 10am and 4pm.
Key responsibilities
- Ensure timely and accurate advice and guidance is given to line managers and employees on HR employee relations issues, absence management, employment legislation, policies and procedures, referring requests for advice on complex employment matters to legal advisors.
- Provide in-depth support and legislative expertise and guidance with staff matters, including disputes, performance, disciplinary, and/or grievance matters.
- Provide support for the performance management system ensuring that it is completed on time each year and outputs are used to inform the talent and career development procedures.
- Explore opportunities to increase the Society's Apprenticeship programme and make use of the Apprenticeship Levy.
- Timely recruitment, globally to provide recruitment and interview guidance, and training to interviewers.
- Define and develop specific inclusion and diversity priorities and targets.
- Collaborating with senior leaders and directors to plan and facilitate activities that support the organisation’s commitment to inclusiveness.
- Utilise data and insights to create board and business reports that track progress towards measurable outcomes.
- Partner with relevant teams globally to maintain consistent messaging and branding for equality, diversity and inclusion initiatives both internally and externally.
- Oversee the UK monthly payroll preparation.
- Produce the monthly HR reports for SMT and Committee meetings.
- Lead on the organisation learning and development program drawing on the outcomes of the performance management process and with input from senior leadership team to identify priority capacity development needs.
- Work with SLT to develop career paths that help grow internal talent pool.
- Review and update HR policies, contracts and procedures to ensure they support gender equality, diversity and inclusion.
About you
- CIPD Qualified with experience in a senior HR role
- Strong knowledge of equality, diversity and inclusion best practices and regulations
- Experience of working for an INGO or similar global non-profit entity
- Solid understanding of employment legislation
- Experience working effectively with a diverse range of stakeholders at all levels.
- Experience of delivering on HR change and transformation projects would be beneficial
- Proactive and consultative approach with the ability to work in fast pace environment
- Hands-on experience with Human Resources Management Software (including payroll and absent management systems)
- Knowledge of data analysis and reporting
Benefits
- 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days
- Company pension scheme (SPANA will contribute 10% of salary, if you contribute 5% of salary)
- Hybrid working with London Head Office (Borough High Street) attendance approx. 1 day a month (travel expenses not included)
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a members discount portal
- Group Life Insurance scheme, which provides coverage at 3x your annual salary
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time
- Enhanced Employee Assistance Programme including face-to-face counselling
- Paid Volunteer Day
The full job description can be found on our website.
Due to a high volume of applications, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will reach out to you directly.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
This role offers an excellent opportunity to someone who is interested in kick starting a career in fundraising but who is wanting to gain insight into the essential ingredients that underpin successful income generation first.
You will be utilising your excellent organisational and prioritising skills whilst working in a fun fundraising environment focussing on a range of income streams which includes donations from the general public, businesses and institutional funders, animal adoptions, mass participation challenge events, campaigns, legacy and other engagement events. As the Helping Rhinos Fundraising & Stewardship Administrator, you will be playing a key role within our small team. By taking responsibility to manage the charity’s key fundraising administration tasks you will play a vital role in ensuring the organisation runs efficiently and effectively both for the team but most importantly for our supporters!. Your efforts will therefore directly contribute to the sustainability and growth of Helping Rhinos.
Please include a CV and cover letter with your application.
The client requests no contact from agencies or media sales.
Supporter Care Officer
Join an award-winning team and make a life-saving difference to people and animals.
Working as part of the Development team, this new role will play an integral part in driving fundraising efforts and therefore accelerating the transition from using animals to using human-specific technologies in medical research.
Job Purpose
• Provide first-class supporter care to supporters
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants
• Efficiently and effectively maintain the donor database
• Promote best practice in data processes
Deliverables
Provide first-class supporter care to supporters
• Be the first point of contact for supporter enquiries and comments across all communications channels, including social media, and provide an exceptional supporter care service
• Ensure that all supporter communications are responded to, and gifts are thanked, within agreed internal service level agreements and according to policies and procedures
• Draft and maintain a suite of approved on-brand standard supporter care responses
• Maintain an up-to-date library of standard operating procedures for supporter care processes
Efficiently and effectively maintain the donor database
• Ensure a complete, accurate, and timely record of all donor, supporter and advocate communication and gift activity in the donor and advocacy CRM databases
• Liaise with the Finance team to ensure gifts are appropriately coded and any issues related to gifts are promptly addressed
• Process cheque, card, cash and CAF donations received through offline channels
• Ensure Gift Aid is claimed and validated against Gift Aid declarations
• Proactively ensure the integrity of the CRM is maintained to a suitably high standard
• Work with colleagues to understand their requirements and perform the selection and segmentation of data for appeals, communications and reporting
• Work with colleagues to continually improve the quality, accuracy, and usability of the donor and advocacy databases
Provide assistance to the Development team
• Assist with the production of the quarterly supporter newsletter; making data selections, writing/proofing copy, and liaising with suppliers
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants, supporting them to achieve their fundraising targets
• Contribute to the development and implementation of the fundraising and marketing strategies, and the development of new products and campaigns
• Carry out any other duties as may be reasonably required
Download Job Pack for full role description
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
REF-214 227
About Us
Bath Cats and Dogs Home, has a vision of a world where all animals are treated with kindness and compassion. We believe that every cat and dog should have the opportunity to enjoy a healthy life and a happy home. So, from advice and support, to rescue, rehabilitation and rehoming, we exist to positively transform the lives of pets and their owners.
With you and thanks to our dedicated supporters, specialist team and pioneering Transformation Programme, together we can continue to do just that.
We are in an exciting phase with the renovation of our main office building that will improve the working environment and make a huge impact to animal welfare by renovating our Vet Suite, Animal Intake and Rehoming rooms.
The Role
As the Corporate Partnerships Manager, you will spearhead the expansion of our Corporate and Community Giving portfolio. This role involves enhancing relationships with current donors, partnerships with new businesses, and playing a critical role in our Fundraising & Trading Department. You will be instrumental in managing income streams projected to raise £150,000 this year, with ambitions for future growth. Your role will also encompass being a prominent figure in the community, delivering fundraising talks, attending networking events and being an advocate for Bath Cats and Dogs Home.
About You
You are a dynamic individual with a successful track record in corporate fundraising, capable of securing significant income through corporate and community events. Your skills include:
- Exceptional leadership and the ability to manage and mentor a team.
- Strong marketing abilities, both online and offline, to achieve financial and recruitment targets.
- Excellent public engagement and presentation skills.
- Proficiency in IT and CRM databases, ideally with experience in Raisers Edge.
- A deep-seated passion for animal welfare and alignment with our values.
The Details
- Location: Bath, United Kingdom (Hybrid - 40% office presence)
- Contract: Permanent, Full-time
- Salary: £28,000 - £31,500, dependent on experience
- Hours: 37.5 hours per week
This role includes some evening and weekend commitments for which TOIL will be given, we work flexibly around core hours. If you are passionate about animal welfare and possess the drive to lead and inspire, we would be thrilled to consider your application. Please send your CV and a cover letter highlighting your suitability for this role to our HR department.
Join us at Bath Cats and Dogs Home and make a tangible difference in the lives of animals every day.
Closing date Monday 3rd June 2024
First Interviews w/c 10th June 2024
Contract: Permanent
Hours: 37 hours per week (1 fte)
Location: Hybrid - to be based at our Head Office, East Lulworth, Wareham. Dorset with some opportunity for home working
Salary: Scale C - £28,148 - £32,519 depending upon experience plus 8% employer pension contribution
We are looking for a highly organised and motivated individual to join the Finance Team as a Finance Officer working on the sales ledger.
The post holder will be responsible for managing the sales ledger, processing income types including membership fees, grants and donations. They will be required to collaborate with Butterfly Conservation’s branches, reconcile income and maintain control accounts. Duties will also include being responsible for handling invoicing and banking procedures maintaining strict financial controls whilst also demonstrating exceptional customer service.
You will have proven financial experience preferably having worked within a charitable setting focusing on sales ledger management. Strong analytical skills and proficiency in the use of spreadsheets and financial software are also essential requirements of the postholder together with effective communication skills when liaising with a diverse range of stakeholders.
Flexibility will also be required to support system implementations and covering other work within the department, when required.
If you are excited about the prospect of working for a leading wildlife charity and align to the charity’s aims, values and commitment to equal opportunities then please read through the job description and person specification, to see if you have the right skills to join the team. Please visit our website to learn more about Butterfly Conservation.
Butterfly Conservation is an equal opportunities employer and welcomes applications from people from the widest possible diversity of backgrounds, cultures, and experiences. We are dedicated to encouraging a supportive and inclusive culture. Please tell us if there are any reasonable adjustments, we can make to help you in your application or with our recruitment process.
Candidates must have the right to work and be resident in the UK
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: Midday Friday 07 June 2024
Interviews will take place on Interviews to be held in person at our offices at Manor Yard East Lulworth
We believe our work has never been more important.
Wildlife is in steep decline across the UK and over three-quarters of butterflies and two-thirds of moths are declining. We recognise it needs a great team with a wide variety of skills to tackle the problems facing butterflies, moths and the environment.
Our staff and volunteers are proud to be part of Butterfly Conservation and are dedicated to making a difference to the environment we live in. We understand the importance of maintaining and expanding our expert and valued team of people and offer a range of roles located all over the UK, from the peat bogs in Scotland to the post room in Dorset.
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Job purpose
This is a pivotal senior administration role in a charity that is passionate about making a difference to the veterinary care that animals receive. You’ll be working closely with the Chief Executive Officer, with the trustee board and with all members of the staff team of about 20 people. The role is responsible for co-ordinating essential governance activities, including preparing, collating and distributing meeting information packs, writing minutes and managing actions following trustee and committee meetings. You’ll also provide diary management support to the Chief Executive and carry out a varied range of administrative tasks – from arranging team meetings to organising the charity’s award and grant-giving programmes.
Responsibilities
Governance and executive support
- Provide administrative support to the Chief Executive Officer, including proof reading and formatting documents, diary management, coordinating meetings and production of agendas and minutes
- Take minutes for trustee board and committee meetings, and any other meetings as requested by the Chief Executive Officer
- Organise in-person and virtual trustees meeting as well as other governance meetings as required
- Work with the trustees, Chief Executive Officer, RCVS finance team and legal advisors, ensuring legal returns and RCVS Knowledge governing documents are in order and submitted in good time to Companies House and the Charity Commission
- Maintain declaration of interest documentation and ensure that governance and compliance-related records are up-to-date
- Own the charity’s policy register, ensuring all policies are reviewed regularly and are up to date
- Carry out finance administration for the Senior Team as required, including purchasing items, collating receipts, assigning budget codes, and processing expense claims for trustees
- Provide administrative support around donations and gifts-in-will
- Manage the diary of the Chief Executive Officer, including arranging travel and accommodation when necessary
Project support
- Organise RCVS Knowledge awards (Plowright Prize, Quality Improvement Awards, Antimicrobial Stewardship Awards, etc.), including liaising with award panels, processing applications, and administration around the review and identification of award winners
- Arrange associated meetings and events for the awards
General administration
- Act as the first point of contact for RCVS Knowledge, monitoring generic inboxes and taking phone calls as required
- Manage the administrative functions of the office, for example arranging guest access for visitors when required and administering and dealing with room bookings
- Maintain and develop administrative systems, such as record management and document control
- Update records on our customer relationship management (CRM) system
- Organise and schedule meetings and awaydays, including setting the agenda and taking minutes
- Support the recruitment of new staff, including training and induction
- Provide administrative and project support to the wider RCVS Knowledge team as required
Skills, knowledge and experience
Required
- Relevant experience in an administration or governance support role
- Excellent written communication skills, with experience of writing committee meeting minutes and preparing meeting papers
- An excellent working knowledge of MS Office
- Strong interpersonal skills, with ability to work well with a wide range of stakeholders
- Experience of diary management
- Experience of electronic record keeping and file storage
- Excellent attention to detail, with good proof-reading skills
- Experience of working effectively in a team
- Proactive and organised approach, with an ability to work on own initiative
- Numerate with an aptitude for figures
- Excellent time management skills, with an ability to work to prioritise and work to tight deadlines
- Ability to handle confidential information with sensitivity
- Understanding of and commitment to the principles of equity, diversity and inclusion
- A good understanding of the need to work with effective policies and procedures
Desirable
- Experience of supporting charity governance
- Experience of using a customer relationship management (CRM) system
- Experience of administering finances, including budget coding and managing expenses
The client requests no contact from agencies or media sales.