Jobs for the Arts, Culture and Heritage sector
Arvon, the UK's most renowned creative writing charity, is looking for an experienced and dynamic Management Accountant (Maternity Cover) to work closely with its CFO on the preparation of management accounts, budgeting and forecasting processes, as well as other key finance tasks. Arvon has been delivering courses from its three beautiful houses for over 57 years, and you would be joining a dedicated and spirited national team, all of whom are passionately committed to delivering on Arvon's transformational charitable mission.
About Ally Pally
As a charity we are committed to safeguarding our heritage while continually evolving our offer to meet the needs of today's audiences and communities. We are at a pivotal moment in our journey with our 10-year vision A Sustainable Home for All That We Do sets out an ambitious future; enabling everyone to experience inspirational culture, world-class entertainment, unique heritage and restorative green space
About The Role
The Governance Manager is a trusted advisor to the Board of Trustees and the Executive Leadership Team on all governance matters.
The post holder will manage the day-to-day administration of governance functions.
Essential
- Board and Executive Team administrative support
- Ensure full compliance with statutory and regulatory requirements
- Lead the design of the governance framework, policies and procedures
- Coordinate Trustee recruitment, appointment and inductions
- Coordinate risk management systems and reporting frameworks
- Oversee compliance with UK GDPR and Data Protection Legislation
- Maintain all statutory records, registers and governance documentation
- Collate and track organisational performance against KPIs
For further details including how to apply please see the JOB PACK on Alexandra Palace's careers page
The deadline for applications is 5pm Tuesday 17 February
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
The client requests no contact from agencies or media sales.
Bekonscot Model Village & Railway is a registered charity and the world’s oldest, original model village, welcoming visitors since 1929. We are now seeking a Chief Executive to lead the organisation with vision, integrity and strong charitable purpose.
Reporting to the Board of Trustees, the Chief Executive will be responsible for delivering Bekonscot’s charitable objectives, ensuring financial sustainability and safeguarding its heritage for future generations.
Key Responsibilities
- Develop and deliver a strategic plan which achieves Bekonscot’s charitable objectives
- Oversee and participate in day-to-day operations, and ensure an excellent visitor experience
- Develop and implement a marketing plan which increases visitor numbers and income
- Work in partnership with the Board of Trustees and promote effective governance
- Ensure robust financial management and long-term sustainability.
Person Specification
- Significant managerial and operational experience, ideally within the tourism, heritage or leisure attraction sectors
- Financial management, marketing and income-generation experience
- Ability to inspire teams, excite visitors and encourage supporters
- Commitment to heritage, education and public benefit.
This is an exceptional opportunity to lead a well-known and much-loved charity.
To apply: Please contact us for an information pack with details on how to apply. The closing date for applications is Sunday 1 March 2026.
The client requests no contact from agencies or media sales.
Sadler's Wells is a world-leading creative organisation dedicated to dance in all its forms. Our mission is to make and share dance that inspires us all.
Sadler’s Wells commissions, presents and produces more dance than any other organisation in the world, with programmes and productions in the UK, global tours with performances in venues in 53 countries to date and our pioneering Digital Stage. Operating across three distinct venues and four theatres in London, Sadler’s Wells Theatre, the Lilian Baylis Studio, the Peacock and the newly opened Sadler’s Wells East, our aim is to reflect and respond to the world through dance. We enable artists of all backgrounds to create dance that moves us and opens our minds; sharing those experiences with the widest possible audiences to enrich their lives and deepen their understanding of what it means to be human.
About the Role
The Director of Finance, Data and Systems leads the delivery of high‑quality financial stewardship and strategy, providing expert oversight of finance, data and systems across all Sadler’s Wells venues to support organisational performance and decision‑making.
Working as part of Sadler’s Wells’ senior leadership team, you will act as a trusted advisor to the Co-Chief Executives and the Board, ensuring robust organisational financial planning, risk management, and ensuring resources are effectively aligned to deliver impact for audiences and wider stakeholders.
Key duties will include:
- Act as a strategic advisor to the Co-Chief Executives, trustees and other key stakeholders on all financial matters.
- Prepare and present financial updates to SLT, the Boards of trustees and relevant sub-committees.
- Lead the Finance and Data & Systems teams (3 direct reports and a wider team of 18)
- Advise the Board with clear, insightful financial reporting and recommendations.
- Lead the finance and accounting strategy to optimise the organisation’s financial performance
- Strategic oversight of Data and Systems department, ensuring the operational infrastructure is fit for purpose, and seeking to optimise the use of data to support improvements across the organisation.
- Lead the financial management plan, including setting and management of budgets, and provision of robust and relevant financial and management information to senior management, trustees and committees, and all budget holders within the organisation.
- Provide financial vision and forward financial planning and identify risk and maintain oversight of relevant mitigation measures.
- Ensure accurate and timely year-end accounts and audit processes, in line with Charity Commission requirements and applicable accounting standards (e.g. SORP).
- Responsible for the governance of the three corporate charities, subsidiary company and board subcommittees through maintenance and development of a risk management framework, financial systems and internal controls.
About You
You will be a CCAB qualified (or equivalent) accountant, with experience operating at Director of Finance, Chief Financial Officer level or within an equivalent senior finance leadership role. Applicants seeking a step up are encouraged to apply but must strongly demonstrate relevant prior experience of leading finance teams operationally and strategically.
You will have experience of reporting into Boards and sub-committees with the ability to translate and present complex financial data to non-finance audiences.
Candidates from all sectors are encouraged to apply but must demonstrate an interest in the work Sadler’s Wells undertakes as a world-leading performing arts venue.
Candidates must have the right to work in the UK.
What We Offer
- Salary of £120,000 per annum
- Hybrid working – 3 days per week in-office. As this position requires close collaboration across teams a strong in-person presence is encouraged across all four venue sites.
- Annual Leave of 25 days annual leave per year
- Life assurance policy of twice annual salary
- Discretionary access to tickets for performances and staff discounts at the Garden Court Café and Park Kitchen and Bar
More Information
Application Deadline: Sunday 22nd February
First Stage Interviews: Monday 9th and Tuesday 10th March 2026
Second Stage Interviews: Monday 16th March 2026
Sadler’s Wells is partnering with Ivy Rock Partners in the recruitment of this role. For further information please contact Holly Arrowsmith at Ivy Rock Partners for further details.
All direct or third-party applications will be forwarded to Ivy Rock Partners.
Recruitment Statement from Sadler’s Wells
We welcome applications from people from all backgrounds who feel they align with our mission, vision and values. We are international and multicultural on our stages, and we want to reflect that in our organisation. By celebrating difference and incorporating diverse points of view and experiences, we can become closer to our artists, audiences and the communities we serve.
We are proud to be a Disability Confident employer meaning we have been certified by the government as actively taking steps to attract, recruit and retain disabled workers.
Sadler’s Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of million of visits every year.
We are now looking for a Casual Learning Officer to join our Learning Team on a flexible basis on a casual contract.
The Benefits
- An hourly rate of £17.98 per hour
- Offices in a beautiful location
If you have experience delivering outdoor environmental education and a strong grasp of ecology and natural heritage, this is an incredible opportunity to step into a unique role with our prestigious organisation.
Working in the heart of London's iconic Royal Parks, you’ll have the chance to deliver fun and inclusive activities to our diverse visitors amidst stunning natural settings.
What’s more, you’ll enjoy the freedom of flexible hours, ensuring a perfect balance between work and your personal commitments whilst still making a meaningful impact!
The Role
As a Casual Learning Officer, you will support the delivery of our outdoor learning programmes.
Working alongside our inspiring Learning Team, you’ll plan and deliver school sessions and other activities to visitors of all ages, abilities and backgrounds, providing inclusive, fun and high-quality experiences across nature, heritage and wellbeing. You’ll have the opportunity to build varied experience in a range of informal settings, such as drop-in events, festivals and out in the parks’ beautiful habitats.
You may also be offered opportunities to undertake a range of administrative and customer support duties, including responding to enquiries from the public, uploading event information online and processing booking transfer and cancellation requests.
About You
To be considered as a Casual Learning Officer, you will need:
- Proven experience delivering outdoor environmental education to school groups
- Excellent communication and presentation skills, with the ability to deliver sessions with energy and enthusiasm to diverse audiences
- In depth knowledge of ecology, natural heritage and outdoor learning
- Strong organisational skills
- Excellent problem-solving skills
Please note, this role will require an Enhanced DBS Check.
Other organisations may call this role Programme Officer, Engagement Officer, Outdoor Learning Officer, Education Officer, Outdoor Activities Officer, Visitor Services Officer, or Enrichment Officer.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
We are looking for a confident and experienced Interim Employee Relations Consultant to work with a well-known non-profit organistion based in London and provide specialist support on a range of ER matters. In this role, you'll take ownership of complex cases, ensuring each is handled with fairness, consistency, and professionalism. You'll bring expert HR and ER knowledge to help managers navigate challenging situations while maintaining a positive employee experience.
- Leading end-to-end ER casework, including disciplinaries, grievances, performance issues, complaints, and policy breaches.
- Conducting investigations, interviewing parties, and reviewing evidence to produce clear, balanced, and timely outcomes.
- Coaching and advising managers on best practice, procedural compliance, and approaches to resolution.
- Ensuring all cases are managed in line with employment law, internal policy, and organisational values.
- Identifying risk areas or recurring themes and recommending improvements to ER processes and policies.
- Maintaining accuracy, confidentiality, and impartiality throughout all case handling.
You will be someone who can quickly build trust and deliver high-quality ER support in a fast-paced environment. You bring:
- Strong HR background (CIPD-qualified or equivalent experience).
- Significant experience managing complex Employee Relations cases.
- Excellent interviewing, communication, and report-writing skills.
- Ability to interpret evidence, make sound judgements, and advise confidently.
- Strong stakeholder management and the ability to challenge constructively.
- A calm, pragmatic, and solutions-focused approach.
Hybrid working of 2 days a week in the London based offices, rest of the week WFH.
Digital Communications & Social Media Manager Interim for 3 months to start ASAP £240-£280 Per day PAYE including holiday pay.
- Location: Central London
- Hybrid: 2-3 days on site
- To start: ASAP
This role is for a candidate who is creative, strategic and highly collaborative. This is an exciting opportunity to support the creation of content and delivery of purposeful, high-quality content for our digital and social channels, helping to bring our purpose values, strategy and impact to life for millions of people.
As our Digital Communications & Social Media Manager, you will: -
- Shape and deliver our digital communications plan, helping us reach and engage key audiences across our corporate website and social media channels (LinkedIn, X, Instagram and more).
- Create standout digital content - writing compelling copy, designing digital assets, and developing stories that spotlight our purpose, people and projects.
- Manage day-to-day digital activity, including website updates, news stories, campaign pages, accessibility improvements and content optimisation.
- Play a key role in campaigns, acting as the digital lead and project manager across key initiatives.
- Collaborate across the business to proactively identify stories, opportunities and content that broaden awareness of our work.
- Monitor, measure and report on performance, using tools like Google Analytics and social monitoring platforms to guide continual improvement.
- Understand and able to create and edit content that is SEO optimised
- Spot risks and support reputation management across all online channels.
The successful candidate will be able to demonstrate the below
- Someone who can combine creativity with strategic thinking, and who is confident in managing digital channels for a corporate brand and B2B
- Excellent copywriting skills with an ability to craft clear, engaging content for different audiences to tight deadlines
- Good understanding of CMS platforms and best practice in digital content management (ideally Dayto but experience on other CMS platforms is fine)
- Experience collaborating with agencies, web developers and internal stakeholders.
- Strong project management skills - comfortable juggling multiple priorities.
- Demonstrable experience of managing digital channels for a corporate brand, either in-house or at an agency - including websites, X, LinkedIn, Instagram
- Good understanding and experience of corporate communications, with experience of working in or with corporate communications
- A track record of analysing channel performance and producing actionable insights. Ideally experience of using Meltwater or other Social Media management tools
- Good knowledge of the digital and social media landscape and emerging trends.
- Manage updates to the corporate website, including content, news, page design, downloads and accessibility measures.
- Creative design capabilities, including experience with photo/video editing tools.
- The ability to simplify complex concepts into plain, compelling English.
If this role is of interest, please do apply ASAP with an up-to-date CV highlighting all your relevant experience and do get in touch to discuss this role in more detail. Please do apply ASAP as interviews are being held on teams this week.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Harris Hill are thrilled to be partnering with a fantastic Arts and Heritage organisation is their search for a new Development Manager (Capital Appeal & Individual Giving) to lead the fundraising efforts for their vital Capital Projects programme.
This is an exciting opportunity to make a significant contribution to an ambitious heritage site and an historic charitable mission, in the heart of London.
Key responsibilities:
As Development Manager, you will support the development and delivery of the fundraising strategy for key restoration projects. You will identify and research a pipeline of prospective individual donors, high-net-worth individuals and corporates capable of supporting these capital works. You will develop high-quality grant applications in collaboration with colleagues (including a National Lottery Heritage Fund bid) and manage funder relationships through effective reporting on grant use and impact. You will refresh and manage the Friends scheme to improve member recruitment, retention and encourage upgrades to higher giving levels. You will also relaunch the legacy fundraising programme, promoting gifts in wills sensitively to Friends and visitors.
To be successful, you will need or need to be:
- Significant demonstrable experience in a fundraising or development role in a charity
- Demonstrable experience in Individual Giving or supporting Capital Campaigns.
- Demonstrable experience writing successful grant applications, ideally with previous experience of working on a successful National Lottery Heritage Fund bid.
- Experience in managing membership schemes and organising and delivering supporter events.
Salary: £36,000 - £38,000
Two-year fixed term contract (with possibility of extension), Full-time
Location: London (EC1M 6AN)
Deadline for applications – Friday 27th February at 9am.
Application process - CV and supporting statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are looking for an experienced parks, heritage or cultural attraction professional to provide project management expertise on the prioritisation, planning, development, and delivery of a range of capital projects as part of the regeneration of Crystal Palace Park.
You will have a strong understanding of heritage sites, buildings and landscape, particularly in relation to design, construction and conservation, visitor experience, and accessibility.
New projects will likely include the refurbishment of historic venues such as the Concert Platform, Museum and future phases of the Subway restoration alongside exciting new capital developments aimed at enhancing the visitor experience.
Working closely with the Trust’s Senior Leadership Team, trustees and the London Borough of Bromley’s Regeneration Team, you will ensure that all capital investment is protected, delivered to a high standard and achieves value for money, as well as ensuring ongoing compliance and maintenance is integrated and managed effectively by the park management team.
The client requests no contact from agencies or media sales.
The Stag operates through a low-risk hall-hire business model. It is not allowed to promote its own shows – it provides the professional facilities for others to hire space and put on shows.
Reporting to the Chairman of the Board of Trustees, the CEO leads a small, professional and dedicated team (currently 20 employees (17.8 FTE)) boosted with part-time casuals in the box office plus a team of volunteers at events. The CEO will ensure the charity fulfils its mission and achieves its charitable objectives whilst maintaining the strong financial sustainability it now enjoys.
The role requires the CEO to a be a BIIAB personal licence holder and to act as Designated Premises Supervisor as well as being the Company Secretary. More details from The Stag's website.
The client requests no contact from agencies or media sales.
We are looking for an experienced museum and heritage professional with a curatorial and/or learning and engagement background to ensure our collection, archive and content development has relevance for diverse audiences and partners.
The role of Head of Content, Learning & Engagement offers a hugely exciting opportunity to join a young and ambitious charity at a pivotal moment in its evolution.
You will develop our work across the collection and archive, including having curatorial oversight for Crystal Palace Museum, ownership of which will be transferring to the Trust during 2026. You will also lead our learning and engagement programmes, ensuring all activity is audience-driven and rooted in our mission, values and strategic principles and taking inspiration from our rich heritage and landscape and fascinating creative, cultural, and sporting legacy.
The client requests no contact from agencies or media sales.
We are looking to recruit an interim People Partner, for an initial 6 month contract for our non-profit client. You will be based in London with the hybrid expectation of 2 days in the offices.
Your role as our People Partner will be to cover all aspects of generalist HR delivery for your allocated client group. You will be both a strategic advisor and operational support to the departments you are aligned with . You will drive initiatives in ER, performance management and compliance, seeking to improve colleague engagement, promote inclusion and diversity and improve organisational development.
Reporting into the Head of HR and working with a team of other Partners and Advisors, you will be joining a supportive environment working for a unique organisation.
This role is interviewing ASAP so please get in touch as soon as possible if interested.
Salary: c.£46,000 per annum based on skills and experience
Hours: Full time, 40 hours per week
Based in: Covent Garden, London
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
This role sits within the highly committed and successful Development and Advocacy Department, which generates over £41m revenue annually, plus additional capital funds, and secures the annual Arts Council England grant (currently £22.9m). The Department’s revenue generation and advocacy to Government of the value of our creative sector ensures the RBO can retain the best artists and crafts people, deliver our thriving National Schools’ Programme, maintain our beautiful grade I listed building, deliver on our charitable mission, and continue to produce world class performances.
The focus of the Senior Fundraising Manager role will be to deliver and run the successful fundraising appeals and draws function, delivering against targets of c. £1.25m for 2025/26. Managing a small appeals team within the wider membership function, you will grow our income and innovation in this space, ensuring fundraising best practice principles are adhered to.
Our ideal candidate will be results driven, with an open, curious, intelligent approach to analysis and reporting. You will be able to work successfully in partnership with other teams and departments as well as influence key stakeholders across the organisation. You will be able to lead and develop a small team, exercise diplomacy and discretion and contribute to the wider fundraising conversation and pipeline.
You will be able to demonstrate:
- Substantial professional experience of the project management of appeals and campaigns fundraising gained within a charity or other fundraising organisation including their planning, development, running and evaluation
- Experience of running fundraising appeals or campaigns across a range of channels and running lotteries or draws for fundraising
- Outstanding written communication skills, including the ability to tailor communications for different audiences and media whilst maintaining consistent tone and messaging
- A track record in setting and meeting income targets
- Excellent project management skills, with evidence of having successfully delivered concurrent projects
An understanding and knowledge of the art forms is not essential but the ability to learn and communicate effectively and persuasively about opera, ballet, music and dance to supporters is critical for this role.
The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.
We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.
We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.
The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.
Closing date for applications: 11:59pm, Sunday 22nd February 2026.
Interviews will be held over two stages. The 1st stage will be online via Microsoft Teams w/c 2nd March 2026. The 2nd stage will be in person at ROH Covent Garden w/c 9th March 2026.
Applicants must have work authorisation for the UK. No agencies.
To ensure a fair process, late applications will not be considered under any circumstances.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.



The client requests no contact from agencies or media sales.
** To read the full job description and submit your application and CV, please visit the Vacancies Page on the Libraries Unlimited website **
Senior Fundraising & Business Development Officer – (Job ref: FBD001)
Salary: £28,800 gross per annum (£36,000 FTE)
Hours: 29.6 hours over 4 days (working pattern to be discussed with successful candidate)
Location: Hybrid (home working and Exeter Library)
Closing date: 9am, Monday 2nd March 2026
Interview date: Thursday 19th March 2026 at Cullompton Library
We’re one of Devon’s biggest charities, with a passion for enriching the lives of local people and communities through the power of reading. We’re looking to continue our success of generating income to support our charitable activities, and so if you also have a record of success, and a passion for what we do, then we’d love to hear from you. In return we can offer:
- 24 days holiday per year, plus Bank Holidays, rising to 26 days after 5 years’ continuous service
- Pension – defined contribution pension scheme with matched employer contributions of up to 6%
- Enhanced maternity and shared parental pay / Enhanced paternity pay
- Free, confidential Employee Assistance Programme offering practical and emotional support by phone and online
- Access to free and discounted tickets to live music, comedy, theatre and sports events in the UK via Tickets for Good
- Cycle to Work Scheme/ Employee Benefits Scheme with Extras Discounts
** To read the full job description and submit your application and CV, please visit the Vacancies Page on the Libraries Unlimited website **
The client requests no contact from agencies or media sales.
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
This role sits within the highly committed and successful Development and Advocacy Department, which generates over £41m revenue annually, plus additional capital funds, and secures the annual Arts Council England grant (currently £22.9m). The Department’s revenue generation and advocacy to Government of the value of our creative sector ensures the RBO can retain the best artists and crafts people, deliver our thriving National Schools’ Programme, maintain our beautiful grade I listed building, deliver on our charitable mission, and continue to produce world class performances.
The Membership Team, responsible for Friends and Patrons, are responsible for circa £10m annually. Friends and Patrons also make up 30% of ticket income, 55% of other donations and 88% of legacies, emphasising the importance of community building, good processes and customer service. The Patrons of the Royal Ballet and Opera are a core loyal audience who provide vital philanthropic support to the RBO. As a thank-you for their support, they enjoy premium benefits including a concierge Box Office and special events.
The Patrons Manager will be responsible for both Individual and Corporate Patron relationships from prospecting to renewal, managing recruitment, stewardship and overseeing excellence in customer service via the Patrons Box Office. This is a strategic role, with responsibility for managing and growing the Patrons Scheme, ensuring members make the most of their Patron membership to achieve maximum renewal and upgrade rates.
Our ideal candidate will be results driven, with a pro-active, can-do attitude that is role modelled in the small team of reports and more widely across the Department. You will be solutions focused with experience of taking accountability for improvements and resolutions. You will be able to lead and develop a small team, manage a busy workload with high output and productivity and demonstrate highly effective influencing skills.
You will have:
- Experience of working in a membership organisation and/or with high-net-worth individuals in a philanthropic environment. Experience in a box office/ticketing environment is also highly desirable.
- Experience of working in revenue growth environments, with an aptitude for working toward KPIs.
- A firm understanding of Gift Aid and other charitable legislation and laws.
- Demonstrable experience leading on relationship management (including face to face) within a Patrons or Philanthropy scheme or similar
- Experience identifying new initiatives and ways to enhance Patron experience, with experience delivering in a culture of continuous improvement and customer service excellence.
- Developed communication and rapport building skills; able to tailor communications effectively and quicky forge strong relationships, both internally and externally
An understanding and knowledge of the art forms is not essential but the ability to learn and communicate effectively and persuasively about opera, ballet, music and dance to Patrons is critical for this role.
The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.
We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.
We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.
The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.
Closing date for applications: 11:59pm, Sunday 15th February 2026.
Interviews will be held over two stages. The 1st stage will be online via Microsoft Teams w/c 23rd February 2026. The 2nd stage will be in person at ROH Covent Garden w/c 2nd March 2026.
To ensure a fair process, late applications will not be considered under any circumstances.
Applicants must have work authorisation for the UK. No agencies.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.



The client requests no contact from agencies or media sales.


