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Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff) providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resource, and advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.
Through our specialist programmes, our impact on the lives of residents is huge. We match volunteers to housebound residents to help them engage with communities and leave their homes; we provide long term personalised support to people with mental health conditions and learning disabilities to help them volunteer and find paid jobs; we support patients to deliver hundreds of their own activities and peer support groups at GP practices across City and Hackney; and in partnership with Public Health, we support over 250 Community Health Champions to share vital health messaging with their own diverse communities.
This is a hands-on and strategic role for an experienced fundraiser who thrives in a small to medium sized charity environment. You will have autonomy to develop a whole new fundraising strategy, utilise diverse fundraising methods, and build and develop new project ideas and partnerships. You will lead on income generation primarily through sourcing and applying to trusts and foundations, and with the potential to build new corporate partnerships, community campaigns and individual giving. You will build authentic relationships with funders and supporters, and together with VCH colleagues, will identify new programme models as ways to generate income. You will contribute to the development and production of compelling stories, evidence and marketing and build and maintain the infrastructure needed to track and achieve progress against annual income targets.
Post holders need to have excellent communication skills, to represent the charity in writing and in person. You must be enthusiastic, self-motivating and confident to work primarily alone, but also able to engage and collaborate with staff from across the organisation to share information and impact evidence to support your role. If you are successful in securing funding there will be the potential to recruit additional support, and for you to become the Head of Fundraising of a small team.
We’ve been inspiring, developing, and supporting communities since 1997. We’re here to help you make a difference as a volunteer.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Services & Data Processing Officer
Reporting To: Internal Communications Manager
Salary Range: Up to £37,667
Contract Type: 6 Month Fixed Term Contract
Location: Hybrid, London
Working days/hours per week 35 hours per week, 9am – 5pm, Monday – Friday.
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
Deliver excellent supporter services function to support growth in public fundraising. Ensure excellence in supporter experience and care. Support the efficient and compliant delivery and financial reconciliation of our fundraising campaigns and activities. Work across the Fundraising, Finance, Info Centre, and Marketing teams.
Duties and Responsibilities
- Manage supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
- Support the Supporter Services and Compliance Manager to develop and deliver management information related to supporter complaints.
- Work with the Finance team to deliver processes to support donor refunds and cancellations.
- Support the Supporter Services and Compliance Manager to manage relationships with external fulfilment houses, payment providers (Stripe, GoCardless), and fundraising platforms (Enthuse, Just Giving, CAF, CAF America) on behalf of FareShare to ensure compliance and optimal supporter experience.
- Further duties as and when required by the fundraising operations team and wider directorate.
- Manage and lead supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
- Deliver an outstanding level of customer service, keeping within agreed SLAs and KPIs.
- Coordinate and implement training on the use of the 8x8 telephony system for Fundraising and Marketing teams.
- Record all interactions accurately and clearly in Salesforce within agreed SLAs.
- Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Person Specification
- Experience of working in a fundraising supporter or customer services environment.
- Good communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Excellent phone manner, including ability to cope with challenging conversations.
- Understanding of financial reconciliation processes and the role of a CRM in effectively managing income processing
- Good problem-solving skills.
- Organised and methodical approach to work.
- Good knowledge of Microsoft Excel, Word, Outlook, and PowerPoint.
- Knowledge of the fundraising regulatory environment, including the Fundraising Regulator Code of Practice, HRMC Gift Aid regulations, GDPR and PECR.
- Knowledge of Salesforce and/or Microsoft Dynamics.
- Ability work under pressure and meet deadlines.
- Good numeracy skills with excellent analytical skills to interrogate data.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head Chef
Reporting To: Kitchen Manager
Salary Range: £40,000 - £45,000
Contract Type: Permanent
Location: Felix’s Kitchen, Unit 12 & 14 Thomas Road Industrial Estate Poplar E14 7BN
Hours/Days per week: 37.5 hours per week, 5 days out of 6, between Monday to Saturday. Any 8.5 hours between 07:30 and 20:00
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
We are looking for the Head Chef to play a key role leading the team at Felix’s Kitchen to continue and grow on the success of the last four years of operations.
Felix’s Kitchen opened in 2021 and has grown its impact and output since then, to now be a one-of-a-kind kitchen producing 4.5-5 thousand ready meals 6 days a week made entirely from surplus ingredients.
No two days will ever be the same, we work with surplus ingredients meaning each dish is unique and based on the incredible seasonal surplus ingredients we have received into out Poplar Depot based next to the kitchen. We have a core team of staff who run the operation but our work force in made up volunteers who support all aspects of our kitchen operations.
The new Head Chef will line manage the chef team of roughly 10 people and be working in our main production kitchen every day, leading the team from the front, setting the standards and organising the days production.
Whilst managing, planning and leading are the core of the role it is a hands-on role working in the kitchen to achieve the daily production targets and cooking new recipes each day.
Duties and Responsibilities
· Lead the Kitchen side of the operation on a day-to-day basis, setting the prep and cooking schedules for the day(s) ahead
· Support the team from the front in delivering the days output objectives and problem solving across the kitchen operation
·Line Manage the Kitchen team, focussed on the daily management but also working on people and team management alongside the kitchen manager
· Work alongside the kitchen management team to ensure all H&S, Food Safety and HACCP standards are met
· Participate in all external Health & Safety and Food Safety audits and carry out internal audits/checklist
· Be responsible for all safety paperwork and monitoring information from the kitchen operations
· Be accountable for the creation of unique recipe and spec sheets every day and managing the team to do so
· Create and monitor the packing list for the packing team to produce the final meal products, ensuring accurate labelling and allergen information is given
· Monitor and control inbound food supplies, ensuring the ingredients are used effectively and safely
· Maintaining cleanliness standards throughout the kitchen and food storage areas
· Working alongside the kitchen manager on improving quality, quantity and consistency of Felix Meals
· Ensure the team can provide a hot lunch for the staff at Poplar each day from our surplus ingredients
· Working to support the volunteers in the kitchen, with hands on instructions and overall experience management
· Support the Chef Trainer in the execution of our Commis Chef Apprenticeship Programme
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Survivors in Transition, we provide specialist trauma-informed support to survivors of sexual violence and abuse across Suffolk and the wider East of England. We are seeking a skilled, compassionate, and operationally capable Deputy Service Manager to support the day-to-day delivery of high-quality survivor services during a period of continued growth and development.
This is a senior operational role supporting the Service Manager and wider leadership team to ensure services are safe, effective, responsive, and aligned with trauma-informed principles. The postholder will play a key role in staff support, case oversight, safeguarding, performance monitoring, and service coordination.
The role would suit someone with experience in sexual violence, domestic abuse, mental health, safeguarding, social care, or other trauma-related services, who is confident balancing operational management with survivor-centred practice.
Key responsibilities will include:
·Supporting the operational management of frontline services
·Providing day-to-day supervision and guidance to staff and subcontracted therapists
·Assisting with safeguarding oversight, risk management, and complex case discussions
·Monitoring service delivery, KPIs, waiting lists, and outcomes
·Supporting quality assurance, audits, and compliance processes
·Helping embed trauma-informed and survivor-led practice across the organisation
·Assisting with resource coordination, service cover, and operational problem solving
·Supporting partnership working with external agencies and stakeholders
·Contributing to service development and continuous improvement
Essential experience and skills:
You will hold an undergraduate degree in a relevant field such as Counselling, Psychotherapy, Psychology, Mental Health, or Social Care or equivalent professional qualification, along with at least five years’ experience in service or operations management. You’ll bring strong safeguarding knowledge, excellent leadership and communication skills, and a deep understanding of trauma-informed practice. You will be confident in operational efficiency, quality assurance, and resource management, with strong skills in data analysis and budget management. You will be able to work independently to drive operational improvements while maintaining empathy and professionalism in all interactions. Excellent IT skills, advanced organisational ability, and a collaborative, nonjudgmental approach are essential - as is a sense of humour and resilience when working in a fast-paced, emotionally demanding environment. A full, clean driving licence preferred.
Support and development
Working in trauma-informed services can be demanding, and we prioritise staff wellbeing and professional support.
You will receive:
- Regular clinical supervision
- Supportive line management
- Opportunities for training and professional development
- Hybrid working arrangements
- A collaborative and supportive team environment
Why join Survivors in Transition?
- Be part of a specialist service supporting survivors of sexual violence
- Work within a trauma-informed organisation that values staff wellbeing
- Help survivors access life-changing recovery services
- Contribute to a growing service making a real difference across the region
Safeguarding
This role is subject to an enhanced DBS check.
Survivors in Transition is committed to safeguarding and promoting the welfare of survivors.
Equality, Diversity and Inclusion
We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We particularly encourage applications from individuals whose experiences reflect the communities we serve.
Competitive Salary of £32k-£36k per annum (depending on experience) Holiday: 25 days annual leave, plus your birthday off and bank holidays, pension scheme, health cover, and additional wellbeing benefits
This post is subject to an enhanced DBS check and satisfactory references.
Please note applications will only be accepted via application form.
The client requests no contact from agencies or media sales.
As Commercial and Legal Support Officer you will provide practical, hands-on legal and contract support across the organisation and contribute to meeting objective as we implement a new, temporary structure as part of a planned sabbatical. This is an opportunity to help colleagues manage legal risk well, improve how we work with third parties, and ensure the charity can deliver timely, proportionate support across a varied and busy portfolio of activity.
You’ll provide practical legal and commercial support across the organisation, focusing on contract review, negotiation and day-to-day advice. This includes supporting a range of agreements (e.g. suppliers, partnerships and data), helping colleagues understand risks in plain English, and maintaining contract records and key dates. You’ll be organised, pragmatic and comfortable managing multiple priorities. You can explain legal issues clearly to non-legal colleagues and work collaboratively to find solutions that balance risk and delivery.
As Commercial and Legal Support Officer you will provide practical, hands-on legal and contract support across the organisation and contribute to meeting objective as we implement a new, temporary structure as part of a planned sabbatical. This is an opportunity to help colleagues manage legal risk well, improve how we work with third parties, and ensure the charity can deliver timely, proportionate support across a varied and busy portfolio of activity.
You’ll provide practical legal and commercial support across the organisation, focusing on contract review, negotiation and day-to-day advice. This includes supporting a range of agreements (e.g. suppliers, partnerships and data), helping colleagues understand risks in plain English, and maintaining contract records and key dates. You’ll be organised, pragmatic and comfortable managing multiple priorities. You can explain legal issues clearly to non-legal colleagues and work collaboratively to find solutions that balance risk and delivery.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
We are now seeking an Deputy CYP Lead to join our CYP Team at this pivotal time on a permanent basis.
As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.
About the Role:
We are seeking an experienced and committed Deputy Children and Young People (CYP) Lead to support the development and delivery of our therapeutic services at a pivotal time of growth and transformation.
Reporting to the CYP Clinical Lead, the successful candidate will play a key role in providing day-to-day leadership and guidance to CYP counsellors and therapists. You will help ensure that services for children and young people are consistently safe, effective, trauma-informed, and survivor-centred.
This is a varied and impactful role that combines clinical leadership, safeguarding oversight, service development, and line management. It offers a meaningful opportunity to contribute to shaping, strengthening, and expanding high-quality CYP services.
What You’ll Do
- Support the CYP Clinical Lead with assessments, allocations and case distribution across CYP pathways
- Provide clinical guidance and day-to-day support to CYP counsellors and therapists
- Line manage allocated CYP staff and contribute to recruitment, induction and staff development
- Oversee group work programmes, including family support groups
- Undertake the role of Designated Safeguarding Officer for the CYP team
- Deputise as Deputy Designated Safeguarding Lead as part of the rota when required
- Provide guidance on complex safeguarding concerns and ensure appropriate escalation
- Contribute to service improvement, contract delivery and performance monitoring
- Build and maintain effective relationships with external agencies and partners
- Deputise for the CYP Clinical Lead where required
About You
Essential
- Degree-level qualification in counselling or psychotherapy (or equivalent experience)
Professional membership with an accredited counselling/psychotherapy body
Minimum of 200 hours post-qualification supervised client work
At least 3 years’ experience working with children and young people affected by rape and sexual violence
Experience leading or supporting a team
Strong knowledge of safeguarding legislation (children and adults)
Completed Level 3 safeguarding training
Experience in the Violence Against Women and Girls (VAWG) sector
Understanding of trauma-informed, survivor-centred and feminist practice
Experience working with diverse communities
Ability to use data and outcomes to support service improvement
Desirable
- Experience working with marginalised or under-served communities
Knowledge of housing, welfare benefits or related legislationn
This role offers the opportunity to:
- Take the next step in your leadership journey
- Gain experience of safeguarding, clinical leadership and service development
- Support and develop a dedicated team of CYP practitioners
- Contribute to the future direction of CYP therapeutic services at RCSL
- Be part of a dynamic, creative and values-led organisation
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values
Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector.
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
We are committed to removing barriers and creating an inclusive workplace.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Director of Programmes and two other panel members.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
The role will initially be open for two weeks (until 12:00 noon on Wednesday 16 April 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit your CV and a cover letter outlining your suitability for the role to in PDF format to our recruitment inbox.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



The Berkshire and Hampshire Borders (BHB) Methodist Circuit is a network of twenty-five churches across western Berkshire and northern Hampshire, united by a vision to proclaim God's love as a justice-seeking community. Our mission is to be a growing, inclusive, and evangelistic church where faith deepens and communities are transformed.
As Operations Manager, you'll be the backbone supporting our work. Working with the Leadership Team, you'll coordinate the operational infrastructure that keeps twenty-five autonomous churches running — from property and finance to safeguarding and compliance — empowering churches and outreach staff to deliver high-quality support to church members and vulnerable people.
The Role
You'll provide operational guidance and support to the Circuit Leadership Team and Circuit Meeting (Trustees), attending meetings and preparing reports on governance matters. You'll manage the Circuit Finance Officer, ensuring sound accounting practices, financial controls, and reporting. Across property, you'll oversee 19 houses — coordinating quinquennial inspections, maintenance plans, manse preparation for incoming ministers, externally managed letting of surplus properties, and professional appointments for sales and purchases. You'll also support energy and telecoms contract negotiations.
In safeguarding, you'll co-lead the Circuit Safeguarding Team, coordinate training, and maintain records of DBS checks. For health and safety, you'll guide churches on policies, risk assessments, and fire safety, with professional support as needed. On EDI, you'll maintain awareness of Methodist policy, coordinate training, and promote inclusive practice. You'll line manage the Administration Finance Officer and Administration Officer.
Key Details
Permanent role, £45,000–£55,000, 37.5 hours per week based in Reading, Berkshire with occasional evening or weekend working and travel across the area. 33 days annual leave including public holidays, contributory pension, reasonable expenses reimbursed plus a training funded. Closing date: Friday 17 June. Interviews: early July.
This Job Is For You If…
You have experience in an operational, administrative, or management role coordinating processes, policies, and systems. You've supported multiple stakeholders — staff, volunteers, or committees and have familiarity with safeguarding, health and safety, or compliance. You're organised, an excellent communicator, and can work with sensitivity within a faith-based organisation. You hold a full driving licence with access to a reliable vehicle and are willing to travel. Desirably, you have a relevant qualification, experience with financial administration or property management, and understanding of Methodist Church structures.
Development
You'll have significant training opportunities, including a substantial overlap with the outgoing postholder for thorough knowledge transfer.
Appointment is subject to Enhanced DBS disclosure, satisfactory references, right to work in the UK, and a three-month probationary period. We encourage applications from all sections of the community — you don't need to meet every criterion to apply.
The client requests no contact from agencies or media sales.
As our Fundraising Officer (Corporate) you will be a key member of the income generation team for Winchester Hospice Fundraising Charity, joining at an exciting time following significant growth in revenue generation. You'll be driving our corporate fundraising efforts, delivering our ambitious plans and meeting financial targets.
You will lead innovative fundraising campaigns, foster and manage corporate relationships and ensure exceptional supporter experiences. Your role will encompass corporate campaigning and working with local and regional businesses to maximise support and donations to the charity.
In this role you will collaborate with the wider team to ensure a unified and effective approach to fundraising to ensure that the charity is financially sustainable and widely recognised by local organisations. You will support the promotion and delivery of significant events, provide excellent stewardship and enhance supporter journeys. Your proactive, can-do attitude and dedication will play a crucial role in achieving substantial revenue growth and driving the success of our strategic initiatives.
We provide specialist palliative and end of life care to adults with a life-limiting illness, who live in Winchester and surrounding village



The client requests no contact from agencies or media sales.
Head of Customer Experience and Service Innovation
At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.
Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love.
We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.
Context:
Our vision at CAP is to see Transformed Lives, Thriving Churches, and an End to UK Poverty. Our core purpose is to inspire and equip churches across the UK to help people out of debt and poverty, and see them become followers of Jesus.
CAP is the catalyst to a church-based movement against poverty, partnering with churches across the 4 nations of the UK. Our products and services equip and inspire nearly 3000 local CAP workers and volunteers in their mission to come alongside those that are in financial crisis or vulnerability to bring practical help and the good news of Jesus.. CAP stands with the local church in its mission to its community. Currently these products include Debt Help, Job Clubs, Life Skills and Money Coaching and it is the development of these offerings that form the core focus of the role.
These service lines have been built at different times by different people and sit quite separately. Today we have a clear view of our target client, a new set of models for how we partner with churches and so we want to architect now are the customer journeys and experiences that draw these threads together.
Purpose:
This role of Head of Customer Experience (CX) and Service Innovation reports to the Chief Agility Officer, and is the chief service architect of the CAP church-based movement’s ecosystem. This role will lead our transition towards a modular suite of services, ensuring every interaction across our audiences are seamless, dignifying and high-impact. The role is responsible for balancing safety, regulation and theology with flexibility and innovation, enabling a national movement to grow at scale.
Passion:
This team is driven by a shared passion to eradicate UK poverty by equipping churches with flexible and innovative tools and resources. You will be a champion for customer experience excellence across the organisation, directly contributing to the transformation of lives and the delivery of hope.
Role:
Accountabilities:
Team and Capability Development
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Capability Leadership: Recruit, manage, and mentor a high-performing, multi-disciplinary team, fostering a collaborative and mission-driven culture.
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Maturity of Practice: Define and establish best-in-class methodologies and quality standards for CX, service blueprinting, user research, and rapid prototyping across the Agility team, ensuring all practices align with the FCA/Safeguarding regulatory requirements.
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Talent and Culture: Actively drive professional development and manage skill gaps within the CX/Innovation function, creating pathways for internal growth and advocating for the retention of key talent.
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Cross-Functional Embedding: Work with peer Heads to embed CX and product thinking principles throughout the movement, supporting other teams to adopt a user-centric, iterative mindset.
Modular Service Architecture (Design to Grow)
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Innovation: Deconstruct complex services into modular components. Ensure the foundation is robust and regulated (FCA/Safeguarding), while allowing churches to adapt services to their unique community context.
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Movement-Led CX: Focus on Partner Effort. Designing digital and physical journeys that make it significantly easier for a church to join, launch, and sustain a CAP ministry.
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Movement-Focused Impact: Simplifying the technology stack church partners are wrestling with. Evolving CAP’s digital infrastructure from a fragmented set of tools, towards an integrated Mission Suite.
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Productisation of Onboarding: Partner with the wider movement to turn the onboarding process into a high-quality product that inspires and equips without lag and reduces pain points.
Decentralised Content & Knowledge Strategy
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Community Drive Content Strategy: Shift content from centralised, high-production manuals to a dynamic, community-curated Knowledge Commons.
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Modular Learning: Ensure all training and coaching materials are bite-sized, searchable, and easily swappable, reflecting the diverse voices of the UK-wide movement.
Impact-Led Design
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Embedded Insight: Work with the Head of Impact to bake measurement frameworks into service design. Ensure that impact data is a real-time byproduct of the service, not an additional task for the church.
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Data Completeness at Source: Work with the Head of Impact to increase the percentage of impact data points (as defined by the the impact framework) captured automatically during the natural flow of service delivery (reducing the need for manual surveys or back-office data entry).
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Enabling the Impact Community of Practice: Work with the Head of Impact to ensure Insight and Evidence content is accurately and efficiently captured through good design.
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Closing the Feedback Loop: Translating voices across Client, Church and Supporter. Working with insights from across the movement into immediate improvements.
Senior Leadership Team Contributions:
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Be a key member of the Agility and organisation leadership team, demonstrating and living out CAP’s values.
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Provide strategic counsel to the Chief Agility Officer and Executive Leadership Team on product-related matters.
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Represent CAP at industry events and conferences, establishing the organisation as a thought leader in the social impact space.
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Lead cross-functional initiatives to drive organisational change and improve overall operational efficiency.
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Play an active role as a member of the team in:
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Platform Democratisation: Advocate for low-code/no-code solutions that move configuration closer to the business teams, reducing technical bottlenecks and increasing the speed of test and learn.
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Agile Culture Lead: Coaching the wider movement in iterative mindsets, helping teams move from Risk-Aversion to Risk-Awareness.
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Governance: Be an active participant in governance processes, complying with the technical guardrails as defined and championing best practice.
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Measurable Outputs:
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Team Capability Index: Achieve an agreed-upon score on the internal capability maturity assessment for the CX/Innovation function
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Partner Effort Score (PES): A specific metric measuring "How easy was it to launch your latest CAP service?" (Target: Year-on-year reduction in perceived effort).
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Modular Component Adoption: The percentage of church partners using at least one component (e.g. a centre created idea) alongside traditional CAP created products and services.
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Partner Retention Rate: Reduction of the number of centres who leave due to system/process frustration
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Partner Created Content Usage Ratio: Track an increase in the percentage of church-contributed content that is verified and adopted by other churches in the movement.
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Onboarding Automation: The percentage of the Church Partner Journey that is self-service vs. requiring manual intervention from the Church and Client Support team.
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Meantime to innovation: Reducing the time it takes from idea to implementation.
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Innovation Roadmap: Developing an inspiring and impact focused roadmap with detailed business cases and projected impact targets, ready for philanthropic engagement
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Team Engagement/Retention: Maintain an average team engagement score above the organisational target and meet specific goals for voluntary staff turnover within the immediate team.
Culture:
Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.
CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:
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Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'
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Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.
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Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.
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Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.
Other responsibilities include:
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Being willing to pray with staff and fully engaged with our Christ-centred culture.
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Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
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Attending annual CAP staff conferences.
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Completing all compulsory CAP training within given timescales.
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This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Person:
Education:
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Degree level or equivalent vocational training.
Strengths / Working Genius:
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Whilst not mandatory, these are the types of Strengths or Working Genius profiles we feel are best suited to this role:
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Strategic Arranger
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Invention, Discernment
Experience:
Essential
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Proven experience (5+ years) in a leadership role with multi-disciplinary teams, with at least 3 years of managing managers and defining organisational strategy.
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Experience of working in regulated industries.
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Experience of working with modular design.
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Track record of developing and executing successful service architecture and design.
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Experience managing budgets and forecasting return on investment.
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Expert knowledge and demonstrable experience of applying Agile/Lean principles, product methodologies, and working with service blueprints in a transformation environment.
Desirable
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Experience of working with Theory of Change.
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Experience working with non-profit organisations, churches, or in a church based social action context.
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Experience of CAP Products and Services or experience within the church-based movement with good knowledge of operations and client base.
Skills/Abilities:
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Systems thinking, with the ability to use data to inform decisions and measure impact.
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Ability to speak the language of UX, Data and Tech.
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Excellent communication skills.
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Experience of inspiring and listening in a movement culture.
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Proven ability to lead and develop high-performing teams.
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Ability to navigate complex regulatory environments.
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High emotional intelligence and ability to understand the human factors involved in the role.
Christian Commitment:
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The candidate must be able to verbally assent to and practically demonstrate Christians Against Poverty’s Statement of Faith and Core Values.
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The candidate must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.
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All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
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A responsibility to ensure a safe environment in which CAP services can be delivered.
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Identifying children and adults where there may be safeguarding concerns.
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Following the CAP Safeguarding policy in addressing any concerns appropriately.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a compassionate and skilled CBT Therapist or Psychologist to join Gordon Moody, supporting individuals experiencing gambling-related harms through specialist psychological assessment and evidence-based treatment.
This role involves delivering structured Cognitive Behavioural Therapy (CBT) interventions across both individual and group settings within residential and remote treatment programmes. You will work collaboratively within a multidisciplinary team to provide psychologically informed, trauma-informed care that supports long-term recovery and wellbeing.
The successful candidate will work autonomously within professional guidelines and within the overall framework of Gordon Moody’s clinical governance, policies and procedures.
Key Responsibilities
Clinical Responsibilities:
- Provide specialist psychological assessment and treatment for individuals experiencing gambling-related harms.
- Deliver evidence-based CBT interventions within individual and group treatment settings.
- Develop collaborative treatment and risk management plans tailored to service user needs.
- Facilitate psychoeducational, relapse prevention and therapeutic group programmes.
- Support individuals presenting with co-occurring mental health difficulties, including anxiety, depression and trauma-related symptoms.
- Maintain accurate, timely and confidential clinical records in line with organisational, professional and GDPR standards.
- Monitor and manage clinical risk, safeguarding concerns and service user wellbeing appropriately.
- Work within professional and ethical guidelines relevant to CBT and psychological therapies.
- Support service users to engage with onward recovery and community support services where appropriate.
Multidisciplinary & Partnership Working:
- Work collaboratively with therapists, recovery workers, support staff and external professionals.
- Liaise with GPs, mental health services, social care teams and partner agencies to ensure continuity of care.
- Participate in multidisciplinary team meetings, clinical reviews and case discussions.
- Contribute to maintaining effective referral pathways and integrated recovery support.
- Promote psychologically informed and trauma-informed approaches across services.
Clinical Governance & Service Development:
- Participate in regular clinical supervision, reflective practice and continuing professional development.
- Contribute to audit, service evaluation and quality improvement initiatives.
- Support the development and implementation of evidence-based practice within gambling harm treatment.
- Maintain awareness of emerging developments within behavioural addiction and CBT practice.
- Adhere to all clinical governance, safeguarding and information governance policies.
- Contribute to the ongoing development of therapeutic programmes and interventions.
Person Specification
Essential Qualifications:
- BABCP accredited CBT Therapist or actively working towards accreditation.
- Postgraduate qualification in Cognitive Behavioural Therapy or equivalent recognised qualification.
- Relevant professional registration or core profession qualification (e.g. mental health nursing, psychology, social work, counselling or psychotherapy).
Desirable Qualifications:
- Additional training in motivational interviewing, trauma-informed care or addiction treatment.
- Further training in group facilitation or behavioural addictions.
Essential Experience:
- Experience delivering CBT interventions within a mental health or addiction setting.
- Experience undertaking specialist psychological and risk assessments.
- Experience facilitating therapeutic groups.
- Experience supporting individuals experiencing complex emotional or psychological difficulties, including trauma.
- Ability to work autonomously while contributing effectively within multidisciplinary teams.
Desirable Experience:
- Experience working within gambling harms or behavioural addiction services.
- Experience within residential treatment settings.
- Experience supporting individuals with co-occurring mental health and addiction needs.
- Experience delivering remote or online therapeutic interventions.
- Training or qualification in other NHS-recognised therapeutic modalities such as EMDR, CAT, DIT, IPT, DBT, MBCT or ACT.
Knowledge & Skills
Essential:
- Strong knowledge of CBT theory and evidence-based interventions.
- Knowledge and experience of treating PTSD and trauma.
- Understanding of gambling-related harms and addiction recovery models.
- Understanding of relapse prevention approaches and motivational interviewing.
- Strong safeguarding and risk assessment knowledge.
- Excellent written and verbal communication skills.
- Ability to manage emotionally distressing situations professionally and sensitively.
- Strong organisational and time management skills.
- Ability to maintain accurate clinical documentation and outcome measures.
Desirable:
- Awareness of current developments in behavioural addiction treatment.
Please note that we may close this vacancy at any time should we receive a high volume of suitable applications. Interviews may be conducted throughout the advertising period.
Applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.
The client requests no contact from agencies or media sales.
Reporting to: Accommodation and Facilities Manager
Location: Baca office, Loughborough, England. The role will require regular travel to other locations where Baca’s services are delivered
Hours: 37.5 hrs per week including some evening and weekend hours may be required
Salary: £26,750 per annum
Overall Purpose
To provide maintenance support to the organisation, ensuring premises are maintained at a standard that will serve the mission of Baca. This will include properties across Loughborough and 2 office sites.
Duties Responsibilities
- Organise and conduct required maintenance at all Baca sites. The below list is not exhaustive but some of the below skills will be required to fulfil the role; General Plumbing; bathroom and kitchen plumbing repairs, blocked toilets & sinks etc, Painting and Decorating, Basic carpentry skills, Meter Reading for electricity and gas meters, Fire Testing; routine testing of smoke and CO alarms.
- To become familiar and actively use the Baca’s maintenance management system which aids the reactive and planned works across all sites.
- Communicating with contractors, residential workers and landlords as required, ensuring repairs and maintenance is conducted when planned.
- Administering quarterly checks, quarterly cleans, health and safety requirements and annual servicing such as: PAT testing and Gas safety on properties and reporting issues for follow up.
- Working alongside the Premises Manager, administer the Health & Safety checks on all Baca properties including the offices, to ensure regulatory requirements are met and associated paperwork is completed.
- Support in the setting-up and closing down of properties and rooms between moves.
- Administering the setup and set-down of rooms for young people moves between Baca properties, ensuring the rooms are ready for new young people.
- Ensuring the office and car parks are clean and tidy, ensuring visitor experience is positive, professional, welcoming, friendly and helpful.
- Assist the Premises Manager and Finance Manager with year-end Fixed Assets verification.
- Supporting with other administrative activities in line with the team needs.
General:
- Play an active and supportive role within the organisation.
- Take ownership of files allocated, ensuring they are up to date and stored correctly.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Embrace the Vision and Values of Baca and reflect this in working practice.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
- Be aware of the correct procedures for dealing with any suggested incidences of safeguarding concerns and to follow them, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for someone who can help the organisation with the housing maintenance and day to day function of all properties it houses young people in and our offices. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very organised and practical, able to get on with tasks that need doing on a day-to-day basis, managing a varied and busy workload. They will be very approachable and enjoy working on their own as well as part of a team and supporting others. The successful applicant will need access to transport as the role requires travel between the properties that Baca manages including the transportation of items to the properties.
The successful applicant will have a personable style that is in line with Baca’s vision and values. Someone who is supportive, approachable, responsible, reliable and personable.
Qualifications/Knowledge/Experience
- Good knowledge/understanding of the building and maintenance process.
- A good awareness of general health and safety, especially regarding maintenance work.
- Ability to use computers well, with experience in Microsoft Office and on-line email systems.
- Experience of prioritising workload to meet competing deadlines.
- Advocate of customer care including experience of dealing with a range of client queries/concerns in a professional and understanding manner.
Skills/Abilities
- Experienced in the use of hand tools and familiar working with timber, basic plumbing materials, furniture building, decorating and gardening.
- Excellent personal organisation with a high attention to detail.
- Ability to manage a number of tasks at any one time.
- Self-motivated to complete a varied workload.
- Working well as part of a team is essential.
- Good interpersonal skills and able to interact well with staff, contractors and visitors to the office and other properties.
- Ability to work to deadlines and respond in a flexible way to the changing demands of Baca’s work.
Other Expectations
- Appointment is subject to a satisfactory DBS check.
- Applicants to have a genuine concern for and commitment to asylum seekers/refugees, young people and UASCs in particular.
- Ability and commitment to work at all times within a framework of confidentiality and anti-discriminatory practice.
- Commitment to work within the aims, values and ethos of the organisation.
- Ability to have flexibility with working hours to facilitate occasional out of office hours access to accommodation for contractors.
- Holds a full, clean driving licence and has access to transport.
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future!
Applicants will be shortlisted and interviewed as and when applications are received.
Please note: We do not offer sponsorship for this role.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a compassionate, motivated Gambling Wellbeing Practitioner to join our clinical team. You will work closely with the Clinical Lead, CBT Therapists, Gambling Therapists, Recovery Workers, and external partners to support individuals experiencing gambling-related harm.
This role focuses on delivering evidence-based, psychologically informed interventions that promote recovery, emotional wellbeing, social inclusion, and positive long-term outcomes. You will support assessments, care planning, low-intensity therapeutic interventions, safeguarding responsibilities, and partnership working across services.
This is an excellent opportunity for someone passionate about mental health, addiction recovery, and helping people rebuild their lives.
Key Responsibilities
Clinical Practice:
- Deliver psychologically informed wellbeing interventions to individuals affected by gambling-related harm.
- Support assessments and formulation of emotional, psychological, and social needs.
- Help service users identify goals and develop recovery-focused care plans.
- Deliver structured short-term interventions within agreed treatment pathways.
- Encourage engagement with treatment, peer support, and recovery activities.
- Support access to appropriate external services and community resources.
Risk and Safeguarding:
- Identify and respond appropriately to safeguarding concerns and risks.
- Undertake risk assessments and escalate concerns in line with organisational policies.
- Maintain professional boundaries and safe working practices at all times.
Partnership Working:
- Build effective relationships with colleagues and external agencies.
- Liaise with healthcare professionals, referrers, and community organisations.
- Contribute to multidisciplinary meetings, case discussions, and reviews.
Clinical Governance & Development:
- Maintain accurate, confidential, and timely records.
- Participate in supervision, reflective practice, and ongoing training.
- Contribute to service improvement, audit, and evaluation activities.
- Work in line with organisational policies, procedures, and professional standards.
About You
Essential Qualifications & Experience:
- Postgraduate Certificate in Low Intensity CBT, or a relevant qualification in Mental Health, Counselling, Psychology, Social Care, Wellbeing Practice, or equivalent experience.
- Ongoing professional development relevant to the role.
- Experience supporting individuals with mental health, addiction, or complex emotional wellbeing needs.
- Experience delivering structured wellbeing or psychologically informed interventions.
- Experience working within health, social care, charity, or community settings.
- Experience in managing and prioritising a caseload effectively.
- Experience working collaboratively within multidisciplinary teams.
Essential Skills & Knowledge:
- Understanding of gambling-related harm and addiction recovery principles.
- Knowledge of low-intensity CBT interventions or equivalent approaches.
- Understanding of safeguarding, risk management, and professional boundaries.
- Strong interpersonal and communication skills.
- Ability to build compassionate, trusting relationships with service users.
- Ability to remain calm and professional in emotionally challenging situations.
- Good organisational and record-keeping skills.
- Ability to work independently and use initiative appropriately.
Desirable:
- Experience within addiction, criminal justice, or residential treatment settings.
- Knowledge of motivational interviewing, CBT-informed approaches, or trauma-informed practice.
- Understanding of co-occurring mental health difficulties and social exclusion.
- Experience facilitating psychoeducational or therapeutic groups.
Please note that we may close this vacancy at any time should we receive a high volume of suitable applications. Interviews may be conducted throughout the advertising period.
Applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced and compassionate Clinical Lead to provide advanced clinical leadership across our residential and remote gambling harms treatment services.
This senior role is responsible for ensuring the safe, effective, and evidence-based delivery of structured treatment for individuals experiencing gambling-related harms and associated mental health difficulties. Working closely with the Head of Therapy, you will lead clinical practice, governance, workforce development, and service quality across multidisciplinary teams.
The role operates within services delivered independently by Gordon Moody and is aligned to national gambling harms policy frameworks and the ambitions outlined within the NHS Long Term Plan.
Key Responsibilities
Clinical Leadership & Practice:
- Provide specialist clinical expertise in the assessment and treatment of gambling-related harms and co-occurring mental health conditions.
- Lead on complex case formulation and support high-risk or multi-factorial presentations.
- Deliver and oversee evidence-based interventions, including CBT and integrative therapeutic approaches.
- Maintain oversight of safeguarding, suicidality, crisis escalation, and risk management processes.
- Ensure continuity of care across residential, remote, and external service pathways.
Leadership & Service Management:
- Provide clinical and operational leadership across treatment services.
- Line manage Gambling Therapists, supporting supervision, performance, wellbeing, and professional development.
- Support recruitment, workforce planning, and retention initiatives.
- Contribute to service transformation and development projects.
- Deputise for the Head of Therapy when required.
Clinical Governance & Quality:
- Lead clinical governance activity, including audits, peer review, quality improvement, and supervision frameworks.
- Ensure compliance with safeguarding legislation, regulatory standards, and internal governance policies.
- Monitor service outcomes, quality indicators, and performance metrics.
- Analyse audit findings and implement corrective actions and service improvements.
- Support preparation for inspections and commissioner reviews.
Strategic & Partnership Working:
- Ensure services align with national gambling harms treatment frameworks.
- Support integration with wider mental health services and referral pathways.
- Represent Gordon Moody within clinical networks and partnership meetings.
- Contribute to strategic planning and future service development.
Training & Workforce Development:
- Provide expert clinical supervision and reflective practice leadership.
- Promote trauma-informed and recovery-focused approaches across services.
- Support CPD and competency development across the clinical workforce.
- Contribute to training programmes and organisational learning initiatives.
About You
Essential Qualifications:
- Postgraduate qualification in Cognitive Behavioural Therapy (CBT) or a recognised Mental Health qualification (e.g. Mental Health Nursing, Clinical/Counselling Psychology or equivalent).
- Current accreditation with HCPC or BABCP.
- Evidence of advanced continuing professional development.
- Recognised clinical supervision qualification.
Desirable Qualifications:
- Additional qualification in an NHS-recognised therapeutic modality such as EMDR, CAT, DIT, IPT, DBT, MBCT, or ACT.
Essential Experience & Skills:
- Significant post-qualification experience within addiction and/or mental health services.
- Experience working with complex and high-risk clinical presentations.
- Experience supervising qualified clinicians and leading teams.
- Strong knowledge of gambling disorder and behavioural addiction models.
- Advanced CBT formulation and intervention skills.
- Excellent safeguarding and risk assessment capability.
- Experience contributing to governance, audit, and quality assurance processes.
- Ability to manage operational priorities while maintaining high clinical standards.
- Strong leadership, communication, and influencing skills.
Please note that we may close this vacancy at any time should we receive a high volume of suitable applications. Interviews may be conducted throughout the advertising period.
Applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.
The client requests no contact from agencies or media sales.
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for an Advocate to join our team in the Lambeth, (Greater London) area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
This is an exciting opportunity for Advocates to join and shape this service covering the Lambeth- Greater London area. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore the ability to confidently use public transport or drive and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
Please follow the link to the vacancy on our website for more details on how to apply.
Important Dates:
Closing date for applications; Midnight on 26th of May 2026, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
Want to know more about VoiceAbility and the role?
Please follow the link to the vacancy on our website for more details
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
The purpose of the role is to utilise effective and efficient administrative and fundraising skills to assist in delivering both financial and non-financial targets which will provide a gateway to all fundraising activity across Maggie’s.
As Centre Fundraiser, you will assist the Centre Fundraising Manager to implement the fundraising strategy to deliver income targets through proactive donor recruitment and excellent donor care.
This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations.
You will represent the work, vision and purpose of Maggie’s whilst supporting the delivery of local and central fundraising initiatives and campaigns. This includes presentations, face to face, telephone and written communications.
There will be a requirement to work irregular hours as well as frequent local travel.
Please note that interviews will take place on Monday 8th June in Maggie's Swansea.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.