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Supporter Relations Executive
The Supporter Relations and Fundraising Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, in order to ensure a first-class supporter experience.
The Supporter Relations Executive will be responsible for delivering supporter facing engagement activities ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. This role primarily works within the Supporter Relations sub- team alongside other Executives. To ensure appropriate resourcing across the wider team and maintain SLAs, the role will also carry out donation processing and other operational tasks relating to supporter activities, where required.
Key Responsibilities:
Supporter Enquiry Management
· Provide exceptional supporter care, ensuring every supporter and member of the public enjoys an outstanding experience when engaging with the charity, in all communications: inbound telephone calls, emails, social media messages and enquiries by post.
· Respond to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials, within a timely and professional manner.
· Receive and respond to feedback and complaints from members of the public and supporters, as the first point of contact in the team, escalating where required.
· Ensure the integrity of the CRM database, Salesforce, by amending supporter records accurately, including coding of and processing donations.
· Promote fundraising, engagement and retention opportunities when communicating with supporters, using a range of initiatives to explain the positive impact of their donations in contributing to the charity mission, ‘for a cure’.
· Ensure formal guidelines and best practice are adhered to in relation to Direct Debits, Gift Aid, FR codes of Fundraising Practice, Gambling Commission, and Data Protection Act.
Supporter Stewardship:
· Engage in outbound telephone calls and written communications to increase the value of, or to retain supporters; this will include thanking, stewardship activity, obtaining Gift Aid declarations and vulnerability checks.
· Support the Fundraising Relationship team to manage accounts specific to their regions, to ensure excellent supporter stewardship.
· Effectively and consistently seek opportunities to build networks among our fundraising community, ensuring these are directed to appropriate fundraising teams.
· Seek opportunities for repeat fundraising, by identifying opportunities and engaging with supporters as part of our re-engagement process.
· Manage the supporter follow‑up process to ensure funds are received promptly and accurately.
· Engage supporters in the best practice in ‘in aid of’ fundraising policies and deliver promotion of this opportunity.
Knowledge, skills and experience needed:
· Experience of working in a customer facing role.
· Experience of handling queries and complaints.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Confident and engaging telephone manner.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· A professional and hard-working team player with a positive and collaborative work ethic.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Title: Active Recovery Practitioner
Place of work: The Southmead Project, BS10 6AS and various locations around Bristol and Somerset
Interview date: Tuesday 9th June
The Southmead Project:
The Southmead Project is an equal opportunities employer providing free specialist trauma counselling and support for adult survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirming each person as an individual.
We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage every staff member to have a supported, well-rounded and enriched working experience:
● Paid supervision for 1.5 hours per month, with an external clinical supervisor
● Line management for 1 hour per month
● Training budget of £500 per year to spend on relevant training of that person’s choice
● Employer pension contribution of 5%
● Generous annual leave allowance and paid sick leave
● Cycle to work scheme
● Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice
We also support employees with reasonable adjustments through the Access to Work scheme.
The Active Recovery Project gives adult survivors of abuse the opportunity to take part in community-based activities. It provides a safe and supportive space for clients to participate in a variety of group activities with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation.
The activities are based on ideas from our members and include water-based activities (such as rowing, canoeing, sailing and kayaking), surfing, trips to community spaces and creative sessions (such as arts and crafts). Activities take place every week. Each activity will last approximately 2.5 hours each. Members can attend the group sessions for up to 18 months.
The current Practitioner has said:
“The decision to leave this role has been so difficult, the team are so lovely, caring and supportive. In the role I have got to go surfing, walk alpacas and make a bowl on a pottery wheel. Sometimes I honestly can’t believe it’s my job. I have learnt so much and got to work with some of the most wonderful and inspiring people. There are countless moments at groups that I will never ever forget - some of my most amazing moments in life have come at work and that doesn’t happen very often!”
Job Purpose:
The Practitioner role requires working as part of a small team and they will help prepare and deliver two Active Recovery sessions per week, in Bristol and Somerset. The Somerset group runs on a Tuesday and the Bristol group runs on a Wednesday. During the sessions, the Practitioner will be responsible for using a trauma-informed approach to support clients who become dysregulated or need emotional support.
Principal Tasks:
1. Together with the rest of the Active Recovery team, to provide initial trauma-informed assessment phone calls and/or meetings with potential members as part of the registration process for Active Recovery. This includes assessing need, risk and suitability for the service using a trauma-informed approach.
2. To support the Active Recovery Lead in creating safety plans and tailoring activity sessions where appropriate. These will be informed through relationships with members and the initial assessment phone calls.
3. Support the Active Recovery Lead in planning trauma-informed sessions for members.
4. Support the setting up, delivering and debriefing about activity sessions with members and volunteers. Ensuring members are clear on each session's ground rules and safeguarding processes, using the Member’s Agreement.
5. Provide trauma-informed face-to-face support to members at sessions who may become overwhelmed or require help dealing with flashbacks and dissociation.
6. To support volunteers with safeguarding queries and ensure safeguarding procedures are followed, including being the Safeguarding Lead at activity sessions if the Active Recovery Lead is not there and escalating any onward safeguarding referrals and queries to the Southmead Project Designated Safeguarding Lead.
7. Support the Active Recovery Lead with management of volunteers for the project.
8. Develop and maintain an Active Recovery community through email, phone calls, texts and in person.
9. Be the key person in ensuring that members have all the information and resources needed to get to the sessions - building a relationship of trust with members, using Spond, email, texts and calls, creating Canvas, figuring out transport logistics.
10. Support the project’s aim to have the members’ voices at the heart of the project.
11. Contribute to the development of outcome processes in line with the Southmead Project and its funders’ requirements.
12. Maintain positive relationships with partnership organisations for the project.
13. The Practitioner will not have budget responsibility but will ensure that their own personal expenses (mileage/parking) is within the budget for the project, keeping accurate records.
14. Record data accurately and in a timely manner on Oasis.
15. Attend monthly one-to-one line management meetings with the Head of Active Recovery.
16. To attend monthly one-to-one clinical supervision with a Supervisor who is approved by the Southmead Project. Supervision is a requirement of this charity as an organisational member of the British Association of Counselling and Psychotherapy.
17. To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
18. Follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Staff Handbook.
19. All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check
Please see documents for full job description and person specification.
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.

The client requests no contact from agencies or media sales.
The Katie Piper Foundation is seeking an experienced Finance and Business Manager to join our small, dedicated team in this newly created role, central to supporting our growth over the next three years.
You will lead all aspects of financial management, working closely with the CEO on budgeting, planning, and resource allocation. Responsibilities include overseeing day-to-day finances, producing management accounts, reporting to the Board, and ensuring strong financial controls and compliance.
In addition, you will help strengthen the charity’s wider operations, improving systems across IT, data, and reporting, as well as supporting risk management, policy development and measuring and communicating our impact.
This will be varied and evolvingrole suited to someone confident working across both strategic and operational areas, and comfortable driving organisational improvement.
We are a fully remote team. The role is home-based and part-time (28 hours a week, FTE 35 hours), and we are open to flexible working arrangements.
We are looking for a proactive professional with strong financial expertise and a broader business mindset. If you are ready to take on a pivotal role in a small team supporting a life-changing cause, we would love to hear from you.
To learn more about the role and how to apply, please view the full job pack here:
https://lnkd.in/dXjWSVwV
The Katie Piper Foundation, established in 2009 by burns survivor Katie Piper OBE, provides rehabilitation to survivors of life changing burns
The client requests no contact from agencies or media sales.
The Email Channel Manager will play a crucial role in driving supporter engagement, fundraising, and brand awareness through effective email and SMS communication strategies. They will be responsible for ensuring ARUK's email channel delivers a consistent, personalised, and user-centric experience, maximising supporter engagement and conversions.
Key Responsibilities:
Strategic Leadership:
· Email Strategy Development: Collaborate with the Senior Manager to develop and implement a comprehensive email strategy aligned with ARUK's fundraising, brand, communication, and advocacy goals.
· Platform Management: Own and manage the Dotdigital account (email and SMS), ensuring optimal performance, deliverability, and compliance.
· Cross-Platform Collaboration: Lead decision-making on email components for all platforms used at ARUK (Dotdigital, Funraisin, Outlook, etc.), ensuring a consistent and user-centric experience.
· Audience-Centric Approach: Champion a customer and supporter-centric approach to email communications, prioritising personalisation, segmentation, and relevance.
· Decision-Making Authority: Serve as the final decision-maker for all email channel-related matters, including marketing campaigns, automated journeys, transactional emails, and SMS initiatives.
Tactical Execution:
· Campaign & Calendar Management: Own the email calendar, plan, execute, and analyse email campaigns, including the monthly newsletter, welcome journeys, and A/B tests. Manage and delegate this work to the Email Officer and/or Email Executive where appropriate.
· Automation: Develop and implement automated email workflows to nurture leads, welcome new supporters and customers, re-engage lapsed donors, and drive conversions.
· Data Collaboration: Work closely with the data team to segment audiences, personalise content, and ensure seamless data integration between Salesforce and Dotdigital.
· Integration Management: Manage the technical integration between Salesforce and Dotdigital, ensuring data accuracy and maximising automation capabilities.
· Reporting & Analysis: Provide detailed and accurate reporting on email performance, using data to drive optimisation and inform future strategies.
· User Journey Optimisation: Collaborate with the web unit to create seamless user journeys between the website and email communications.
Other Important Areas:
· SMS Channel Management: Manage and grow ARUK's SMS channel, leveraging its potential for timely and targeted communication. Also responsible for new 'SMS' adjacent channel strategies (e.g. Whatsapp).
· Continuous Improvement: Explore opportunities to upgrade Dotdigital to enable more reactive marketing based on web traffic.
· Knowledge Sharing: Share insights and best practices across ARUK, upskilling staff on effective email communication.
· Supporter Focus: Continuously monitor and analyse supporter data to understand preferences, identify churn risks, and optimise the email experience for higher engagement and growth.
· Using data and analytics to inform all aspects of email strategy, from segmentation and personalisation to campaign optimisation and automation.
· Collaboration: Particularly with the web team and data team, to ensure a seamless user experience and effective data utilisation.
· Strategic Focus: While tactical execution is important, strategic leadership in collaboration with the Senior Manager is essential, ensuring the email channel aligns with ARUK's broader goals and contributes to its mission.
Knowledge, skills and experience needed:
· Proven experience in email marketing, with a track record of developing and executing successful email campaigns.
· Strong understanding of email marketing best practices, including deliverability, segmentation, and personalisation.
· Experience in managing and optimising email marketing platforms, preferably Dotdigital.
· Expertise in data analysis and reporting, with the ability to derive actionable insights from campaign data.
· Excellent communication and stakeholder management skills.
· Experience in A/B testing and campaign optimisation
· Strategic thinker with the ability to develop and implement effective email marketing strategies
· Strong analytical and problem-solving skills
· Excellent attention to detail and organisational skills
· Proactive and results-oriented
· Passionate about using email marketing to make a positive impact
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £45,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
We are recruiting for three Funding Officers, one permanent and two 12-month fixed term contract roles to join our Funding team in Wales.
Please put in your supporting statement which role you would like to be considered for.
You will join our friendly team and work alongside our colleagues in Wales and across the UK. Depending on your location and preference, you can work from home or a combination of home working and office working in our Newtown or Cardiff offices.
As a funding officer you will assess requests for funding and manage grants using local knowledge, best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. By working closely with people and communities, you will understand what matters to them and where our funding can make the biggest difference.
You will be responsible for supporting local people and communities across Wales, and have a strong understanding of our vision, being able to adapt your approach to the wishes of the people you are working with. You’ll also need to support our stakeholders, helping them to make connections that will help them achieve their goals.
You will be responsible for the pipeline of projects, understanding and responding to the different needs of our customers by providing advice and considered feedback, and be willing to have challenging but constructive conversations. Funding Officers will ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker. You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, supporting organisations to deliver their projects and measure their impact.
Interview Date: Week commencing 15th June 2026
Location: Wales (Cardiff/ Newtown) – Hybrid working (a combination of office working, home working and working in community). We are open to a conversation on flexible working and job share.
We will be hosting a briefing session on Thursday 14th May, 12pm. To register for the session or to ask any questions about the recruitment process, please email the recruitment team.
If you would like an informal conversation about the role specifically, please contact the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential criteria
- Ability to analyse information, including financial data and project plans in order to make written funding recommendations to decision-makers.
- Understanding of strengths-based approaches to working with people and communities across Wales.
- Remain calm under pressure and handle multiple and competing priorities, supporting others when needed.
- Ability to build and maintain effective relationships with colleagues, community organisations and other stakeholders at various levels.
Desirable criteria
- Understanding of great customer service.
- Knowledge of the wider funding context.
- Ability to learn from our funded projects and share that learning for the benefit of the wider organisation.
- Confident in presenting to external audiences.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Children’s Development Worker
Join an award-winning organisation tackling Violence Against Women and Children.
We have a rewarding opportunity for a Children’s Development Worker, to provide specialist support to children affected by domestic abuse.
Our client is committed to equality, diversity and inclusion and to providing culturally responsive services that recognise the experiences of Black and minoritised children. Safeguarding is at the heart of their practice, and they are committed to protecting the welfare of women, children and adults at risk.
Please note that due to the nature of this role, we can only accept female applicants and candidates must be able to speak a South Asian Language.
Position: Children’s Development Worker
Location: West Midlands (Birmingham/Walsall)
Hours: Full-time (37.5 hours per week)
Salary: £25,000 - £26,000 (depending on experience and qualifications)
Contract: Contract until 31st October 2027
Closing Date: 2nd June 2026
The Role
Working as part of a team, the job may involve working weekends, unsociable hours, and bank holidays and you will be required to work flexible hours to meet the needs of children and young people.
Duties include:
- Design and deliver an age-appropriate programme of structured and free play activities to support children’s wellbeing and development.
- Identify individual support needs and coordinate with colleagues and partner agencies (e.g., schools, health and social care) to ensure needs are met.
- Build positive relationships with children and young people, ensuring sessions are inclusive, engaging and safe.
- Promote safeguarding and follow child protection procedures, including advocacy and attendance at relevant multi-agency meetings when required.
- Maintain accurate records and monitoring systems, producing monthly/quarterly reports against agreed outcomes.
- Create opportunities for children, young people and parents/carers to participate, provide feedback and shape service delivery.
- Plan and organise resources and activities (including offsite and holiday provision), evaluating sessions to drive continuous improvement.
About You
You will have experience of working with children and young people aged 0 – 18 years old and be able to speak at least one South Asian language.
You will also have:
- A good standard of education, including a minimum of level 4 or equivalent in Maths and English.
- NNEB Diploma/BTEC in Nursery nursing / NVQ3/CQS in childcare or equivalent
- Experience of devising and delivering creative play activities for children that assist in their holistic needs.
- Experience of working as part of a team and able to demonstrate your positive influence on team dynamics
- Able to communicate clearly, both verbally and in writing
- Able to work flexible hours, including evenings and weekends.
- Able to listen actively and adapt your communication style to meet the needs of the recipient.
- Able to be calm and resilient whilst under pressure and to remain optimistic and persistent.
- Be IT literate and familiar with Microsoft Word, Excel, Access and PowerPoint.
Important Information
- This post is restricted to women under Schedule 9 of the Equality Act 2010
- Enhanced DBS check required
You may also have experience in roles such as Children’s Development Worker, Children’s Case Worker, Abuse Support Worker, Support Worker, Criminal Justice, Family Support Worker, Activities Coordinator, Nursery, Nursery Nurse, Primary School, Teaching Assistant, Teacher Support, Teaching Support, School Support Assistant, Youth Worker. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Trusts Officer
Role Overview
The Talent Set is delighted to partner with their client on a fantastic Senior Trusts Officer role. This position offers an exciting opportunity to contribute to a reputable charity, managing trust applications and relationships to generate vital funding for impactful causes.
Key Responsibilities
- Develop, maintain, and grow relationships with existing and potential trust and grant funders.
- Prepare compelling grant proposals, reports, and supporting documents aligned with funder requirements.
- Monitor and manage trust portfolio applications, renewals, and associated deadlines.
- Manage the delivery of agreed outcomes, funding conditions, and reporting commitments.
- Collaborate with internal teams to gather information and ensure high-quality submissions.
- Keep accurate records of funding applications, correspondence, and outcomes.
- Stay informed about funding trends and opportunities relevant to the organisation’s objectives.
Person Specification
- Experience in trust fundraising or grant management within the charitable or non-profit sector.
- Strong written communication skills with the ability to craft persuasive proposals and reports.
- Excellent organisation skills with keen attention to detail and deadlines.
- Ability to develop and sustain professional relationships with external stakeholders.
- Proactive approach to research, identifying funding opportunities and strategic priorities.
- Demonstrates integrity, professionalism, and commitment to the organisation’s mission.
What’s on Offer
Salary: £36,000 - £40,000
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Chief Operating Officer (COO)
The Shrine of Our Lady of Walsingham
Location: Walsingham, Norfolk
Salary: £60,000 – £70,000 per annum (plus benefits)
The Shrine of Our Lady of Walsingham is one of England’s most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission.
Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long‑term sustainability while remaining faithful to its spiritual purpose.
The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage.
This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution.
Essential experience includes:
- Qualified accountant (ACA, ACCA, CIMA or equivalent)
- Senior level experience covering finance and operations
- Knowledge of charity finance, governance and compliance
- Commercial acumen and experience overseeing trading or income generating activities
- Strong leadership, communication and stakeholder engagement skills
- A collaborative leadership style aligned with Christian ethos and values
- Preparedness to live within reasonable / practicable travelling distance of Walsingham.
Location: Based between Ravenswood Village & North West London services
Travel: Regular travel across both locations expected throughout the week
Interviews: w/c 20th April, 2026
About the Role
Norwood is investing in the future of Positive Behaviour Support across both our adult and Children & Family Services.
This is a strategic role with the mandate to shape, strengthen and modernise PBS practice across Ravenswood and our North West London services. You will define what high-quality, evidence-based and person-centred PBS looks like at Norwood and ensure it is delivered consistently.
The majority of the role will focus on adult services, with an important proportion supporting our Children & Family Services offer for children and young people aged 5 to 18. This includes working with neurodivergent children, often with complex and co-occurring needs. In the medium term, the role will also contribute to thinking around how PBS principles can support neurodivergent children in more mainstream settings.
This role moves beyond behaviour management. It is about enabling children, young people and adults to live fuller, safer and more independent lives through proactive, strengths-based and positive risk approaches.
You will:
- Receive regular clinical supervision to ensure strong case management, reflective practice and ongoing professional support.
- Build and develop a specialist PBS function with clear purpose and accountability
- Strengthen collaboration across multidisciplinary teams including SaLT, therapists, dietitians and operational leaders
- Establish governance, systems and quality assurance processes that promote consistency
- Chair PBS panels and MDT meetings as required
- Drive culture change toward proactive, person-centred and enabling support
- Coordinate behaviour support approaches and associated training across services
- Influence and partner with the Senior Leadership Team to enable sustainable improvement
- Align practice with current research, regulatory expectations and national best practice
This role requires visible, hands-on engagement across both Ravenswood and North West London services. You will work alongside practitioners and managers while maintaining strategic oversight.
This is an opportunity to raise standards, strengthen professional confidence and shape the future direction of PBS at Norwood.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day to Day
You will:
- Lead, coach and develop a team of PBS Practitioners and specialist colleagues
- Work in partnership with operational managers and multidisciplinary professionals to ensure holistic, joined-up support
- Design and embed consistent PBS frameworks and documentation standards across services
- Analyse data and trends to inform proactive, preventative strategies
- Oversee the coordination of behaviour support approaches and associated training
- Support teams to develop person-centred plans rooted in functional assessment and positive risk
- Review incidents and identify themes, presenting improvement recommendations to senior leaders
- Contribute to regulatory readiness and quality improvement planning across both children’s and adult services
Your impact will be demonstrated through:
- Greater independence and participation for the people we support
- Reduced reliance on restrictive approaches
- Improved staff confidence and consistency
- Clear, evidence-based PBS practice across locations
- Positive regulatory feedback and strengthened quality standards
Qualifications, Experience & Training
Essential
- Degree in Psychology or related field
- Accredited PBS or Behaviour Analysis training such as BSc PBS, MSc ABA/PBS or Diploma level qualification
- Proven experience developing PBS strategies and personalised plans
- Experience leading teams supporting Autistic people or people with Learning Disabilities
- Experience delivering PROACT SCIP and PBS training
- Advanced knowledge of PBS and PROACT SCIP principles
- Strong analytical and report-writing capability
Desirable
- PROACT SCIP Instructor qualification,
- Experience working with regulators such as CQC
- Experience contributing to service improvement rated Good or Outstanding
Reward and Benefits
- 25 days annual leave + 8 Bank Holidays (FTE)
- Enhanced parental pay
- Employee Assistance Programme
- Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
- Blue Light Card scheme access
- Cycle to Work scheme
- £300 refer-a-friend bonus
- Career development pathway
- Free on-site parking
- A supportive, experienced team and management.
A bit more information:Ravenswood Village is a specialist care community in Crowthorne, Berkshire, operated by Norwood, a long established Jewish charity supporting people with learning disabilities and neurodevelopmental needs.
Founded in 1953 by families seeking better care and opportunity, Ravenswood now provides person-centred residential care and supported living for adults with autism, profound and multiple learning disabilities, sensory and physical impairments, and complex health needs.
More than a care setting, it is a vibrant community offering facilities and activities that promote wellbeing, independence, and meaningful engagement, all underpinned by strong governance and a Good rating from the Care Quality Commission.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
The client requests no contact from agencies or media sales.
Please note that the salary advertised does not include London Weighting, however, this will apply if the post holder is London based.
As Fundraising Lead- South, you will lead Philanthropy and Corporate fundraising across your region, developing relationships with high‑net‑worth individuals, senior business leaders and corporate partners.
You will manage Centre Fundraising Managers, and support them on planning and prioritisation, work with Fundraising Boards as appropriate, and share best practice across Maggie’s. You will also help develop new fundraising opportunities.
This role requires a confident and collaborative leader who can coach teams, manage multiple stakeholders, work independently across a large region, representing Maggie’s with clarity and credibility.
There are four fundraising leads covering Scotland, North and North Wales, Midlands and South Wales and South. This role will work closely with the following centres: Barts, Royal Marsden, West London, Royal Free, Cambridge and Southampton (Kent, Poole, Bristol – not yet open).
Please note that first stage interviews will be held on Tuesday 9th June through Microsoft Teams. Second stage interviews will be held in person. Date and location TBC.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
As Fundraising Lead- North & North Wales, you will lead Philanthropy and Corporate fundraising across your region, developing relationships with high‑net‑worth individuals, senior business leaders and corporate partners.
You will manage Centre Fundraising Managers, and support them on planning and prioritisation, work with Fundraising Boards as appropriate, and share best practice across Maggie’s. You will also help develop new fundraising opportunities.
This role requires a confident and collaborative leader who can coach teams, manage multiple stakeholders, work independently across a large region, representing Maggie’s with clarity and credibility.
There are four fundraising leads covering Scotland, North and North Wales, Midlands and South Wales and South. This role will work closely with the following centres: Newcastle, Middlesbrough, Yorkshire, Manchester, Oldham, The Wirral, North Wales, (Liverpool – not yet open).
Please note that first stage interviews will be held on Tuesday 9th June through Microsoft Teams. Second stage interviews will be held in person. Date and location TBC.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Outbound Calling Representative
Salary: £24,906 per annum
Location: Crowborough Office
Hours of work: Full-time (35 hours per week): Monday 11am – 7pm, Tuesday & Thursday 12pm – 8pm, Wednesday & Friday 10am – 6pm, Saturdays (2 per month) 11 am – 5:30 pm
Time off in lieu will be given for each Saturday worked.
Reporting to: Support Services Team Leader
Do you enjoy talking to people?
Do you have good conversational skills and the ability to put people at ease?
Premier, Europe’s largest Christian Media organisation, is seeking 2 new outbound callers to join our small friendly telephone fundraising team.
You’ll be speaking directly with Premier’s supporters, so it’s important you're able to build relationships with them and communicate a genuine passion for our mission and be confident in asking for their financial support for our work.
Role Overview
Outbound and Inbound Supporter Engagement: Engage with Premier supporters and potential subscribers through proactive and responsive phone conversations, fostering positive relationships and advancing their giving journey.
Data and Compliance Management: Ensure the integrity, security, and accuracy of supporter and financial information in line with data protection standards.
Professionalism, Performance, and Teamwork: Demonstrate professionalism, uphold Premier’s values, and contribute to personal and team success.
We are looking for someone to start as soon as possible.
The post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims.
Ready to make a lasting Impact? Apply now!
Information for candidates
Why Join Premier?
Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!
Competitive salary and benefits package:
• Flexible working arrangements based on the requirements of the role
• 25 days’ annual leave plus UK bank holidays
• Additional leave on your birthday
• Contributory pension scheme
• Life Assurance scheme
• Employee Assistance with online GP scheme
• Eye care scheme
• Enhanced Family leave and Pay
In addition we offer:
• Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.
• Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.
• Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.
Application Process
• All applications need to be completed online using our recruitment system (linked from our adverts).
• You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role.
Premier exists to help people encounter God through media.


The client requests no contact from agencies or media sales.
Payroll & Systems Manager
People & Culture | Hybrid 4-month FTC - Immediate start
Payroll is more than payslips. It’s trust, accuracy, and systems that quietly work so people can do their best work.
We’re looking for an experienced Payroll & Systems Manager to take ownership of payroll governance and HR/payroll systems for an organisation of around 350 staff, spanning salaried, hourly, and casual contracts. Payroll is outsourced, but this role is very much hands-on. You’ll be the expert voice in the room, the bridge between People & Culture, Finance, and our payroll provider, and the lead on shaping better, smarter systems for the future. This is a full-time role however part-time may be considered for the right candidate.
What you’ll be doing
Owning the end-to-end payroll process, ensuring accuracy, timeliness, and full UK statutory compliance
Acting as the internal payroll specialist, confidently reviewing calculations, deductions, pensions, and statutory payments
Managing payroll inputs for variable hours and timesheet-based staff
Building a strong, effective relationship with our outsourced payroll provider and holding service standards high
Spotting risks, fixing inefficiencies, and reducing manual workarounds through better processes and cleaner data
Leading the selection and implementation of a new HR and payroll system, from business case to go-live
Acting as system owner post-implementation, ensuring controls, optimisation, and user confidence
Producing meaningful payroll and people data reports that support financial planning and decision-making
Working closely with People Operations, Finance, and managers to make sure changes are processed smoothly and on time
About you
You’re someone who likes things to work properly and isn’t afraid to roll up your sleeves to make that happen.
You’ll bring:
Strong, practical UK payroll expertise and a forensic eye for detail
Experience managing payroll across multiple employment types and variable pay
Confidence working with outsourced payroll providers and challenging when things aren’t right
A track record of improving payroll or HR systems and documenting clear, resilient processes
Experience leading or supporting HR/payroll system implementations
The ability to explain payroll and systems clearly to non-specialists
A collaborative, calm approach, even when deadlines loom
You’ll be joining a values-led organisation where people matter, systems should support rather than hinder, and continuous improvement is actively encouraged. This role has real influence, visibility, and the chance to leave things better than you found them.
If you care about accuracy, integrity, and building systems that serve people well, please apply online today, I would love to hear from you!
Harris Hill and the organisations we work with are committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this post is restricted to women applicants due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Content Communications Officer
Shrewsbury, Shropshire
£31,098 per annum, + 7% pension contribution
Permanent, Full Time (35 hours per week)
Closing date 25th May 2026
First interviews: 15 & 16 June
Second interviews: 22 & 23 June
Are you an experienced, creative copywriter, with a flair for creating engaging content?
Do you have editorial experience with producing printed literature, writing blogs, newsletters, press releases and articles?
Do you have excellent written communication skills and able to convey complex topics clearly and easily to a variety of different audiences?
Do you have skills in designing highly engaging and functional visual content across digital, print and visual media?
Can you work calmly under pressure and manage multiple priorities in order to meet deadlines?
We are recruiting a Content Communications Officer to join the Communications, Campaigns & Marketing team at Shropshire Wildlife Trust.
What you will be doing:
We are looking for someone who is enthusiastic, energetic and motivated to make a difference with compelling, impactful content. Now more than ever, effective storytelling and communicating is vital in the fight against nature loss and the climate crisis.
Your role will be to create written and visual content that clearly illustrates the urgency of the nature and climate crises while highlighting the impactful work being done by Shropshire Wildlife Trust and showing members and supporters what they can do to help.
See the full job description for more details.
The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible.
Why work for us - benefits we offer:
- 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff)
- Salary sacrifice benefits
- Life assurance
- Generous pension - company contribution 7%, employee contribution 3%
- Enhanced Sick Pay
- Flexible working policy
- Employee Assistance Programme
- Staff discounts
- Employee away days
- Enhanced pay for maternity and adoption leave
- Coaching
- Support with training and development to assist career progression
- Inclusive & supportive work atmosphere
Lead Pure Insight into its next chapter as Chief Executive, building on a strong foundation to grow impact for care-experienced young people across the North West.
Applications close at 9 a.m. Tuesday 2nd June.
Location: Hybrid, primarily remote with regular travel across Greater Manchester
About the organisation
Pure Insight is a charity dedicated to supporting young people leaving care to build positive, fulfilling and connected lives. Founded and shaped by people with lived experience, the charity understands the realities many care-experienced young people face and provides long-term, trauma-informed support that helps them feel valued, supported and not alone.
At the heart of Pure Insight is a belief in belonging, long-term support and community. The charity is ambitious for the future and is looking for a CEO who can help shape that future with care, clarity and courage.
About the role
This is a rare opportunity to follow a long-standing founder CEO and build on a strong reputation, a committed team and a distinctive model of support for care-experienced young people.
The new CEO will need to combine strategic leadership with operational grip. They will need the judgement to lead a complex, emotionally sensitive charity and bring the credibility to build relationships across the care sector.
The successful candidate will lead the next phase of organisational development, with a particular focus on sustainable growth, quality of service delivery and financial resilience.
Reporting to the Chair and working closely with the Board, this is a hands-on role, balancing vision with delivery.
Who we are looking for
We are looking for a leader who is motivated to make a meaningful difference, bringing both compassion and sound judgement to a complex leadership role.
You may already be a CEO or stepping into your first chief executive role.
You will have:
- Senior leadership experience in a charity or mission-driven organisation
- Financial and income generation experience
- Strong relationship-building skills
- Understanding of trauma-informed practice
Applications for this role close at 9 a.m. Tuesday 2nd June
For further information about the role and to register your interest, please visit the Peridot Partners page and contact our advising consultants.

