Permanent Social Welfare Jobs

Are you up for the challenge!

Are you self-motivated, organised, empathetic, able to work independently and think on your feet, then you might want to consider joining a small team of like-minded people.

Our Carer Liaison Workers work within both local NHS Trusts (BRI and Southmead Hospitals), where they make a real difference, supporting adult carers – those who care for others who can’t manage without their help, when the person they care for goes into hospital.

You would provide information, advice and support, enabling carers to navigate their way through the intricacies of the hospital journey, whilst liaising with health and social care professionals to ensure the carers voice is heard and their needs are supported, including during discharge planning.

You would also work with hospital staff to improve their knowledge and experience of supporting carers, through development work and training.

You’ll be joining the team at a pivotal time for our charity. Having recently secured our core statutory income for the next 3 to 5 years we’re now looking to use that as a launchpad to grow and develop new and existing services.

We are looking for dynamic and creative individuals with proven experience in :-

• Information and advice work, including providing support and advocacy to individuals.

• working with individuals needing emotional and practical support.
• working in or with a health or social care environment.

• Experience of working in partnership with other organisations.

There’s lots more we could tell you, but why not apply and come and see for yourself.

Closing date for applications …Thursday 6th June 2024 @ 5pm …Interviews W/C 17th June 2024.

Documents required are:

· Introduction

· Job Description & Person Spec.

· Impact report

Yeldall Manor is a recovery centre, supporting men with addiction problems to heal, transform and thrive. We are a healing community with a holistic approach and Christian foundation. We are situated in the countryside near Reading.

If you have catering skills, certification in food safety and hygiene (or willingness to gain this), and the ability to encourage, motivate and challenge, you could be the person we are looking for to join our friendly staff team. 

As a cook, alongside the existing post-holders, you would take responsibility for the day-to-day running of the kitchen, working together with our residents themselves to provide lunch (up to 50 people) and dinner (up to 25 people). We are looking for someone who can work approximately one in two weekends and occasional weekdays. No evenings.

This rewarding role includes:

· Ensuring that nutritious meals are provided, and that food hygiene and Health and Safety protocols are adhered to

· Supervising residents allocated to the kitchen, providing meaningful and positive work for them

· Supporting residents by interacting with them and encouraging them in their recovery and Christian faith

Yeldall Manor is a Christian organisation, and this role has an occupational requirement that the successful candidate be a committed and practising Christian (in accordance with Schedule 9 of the Equality Act 2010). This position is subject to a satisfactory criminal records check or enhanced DBS check. If you are in recovery, a minimum of two years’ demonstrable clean time is required.

Ready for a new challenge?

We are looking for an organised, self-motivated and confident individual to join our Social Prescribing team working with adults and children, specialising in mental health, and helping patients to access support that will help them lead more independent, resilient and healthier lives.

Working alongside GP practices, Social Prescribing Link Coordinators help child and adult mental health patients and families connect with health and community services which will make a real difference to their emotional and physical wellbeing.

You will deliver personalised support to patients, independently managing new referrals from health professional and a caseload. It’s essential that you have an understanding of how to prioritise need, and are able to recognise when to refer on to specialist services, and must be confident to communicate at all levels across health and social care sectors.  

The position is available in Gillingham and applicants must have experience of working with adults or children, a background in medical or social care, and experience of delivering mental health support to clients or groups.

You will need to demonstrate a robust knowledge of confidentiality, data protection, safeguarding and boundaries in all aspects of your work. Car driver essential.

It’s time to make a difference.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous 31 days annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is predominantly home based, with regular travel across the area you reside in and some travel to our Head Office in South Wales

Hours: Full-time, 37.5 hours per week. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual Leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

Context of role:

2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and more recently, in the bordering counties with England. Our support team works very closely with our fundraising team to increase income but also to raise awareness of the work of 2wish.

This is a unique opportunity for two individuals to raise awareness of the charity, building it’s profile and engaging communities across the English counties that border Wales. It will involve helping to organise fundraising events, working with volunteers and encouraging community fundraising opportunities.

Main duties:

• To help raise awareness of 2wish and the work we do in England
• To work alongside the support team in England, Phase I and to build on the reputation of 2wish
• Research, approach and engage community groups and local supporters using mechanisms for engaging their support to develop additional sources of income
• To liaise with the public in England, Phase I who are fundraising for 2wish
• To support the delivery of community and corporate events, and monitor the income raised
• To attend community and networking events where necessary
• To actively participate in and collaborate on financial planning for England, Phase I as a business unit during regular fundraising meetings
• To submit an annual business plan and budgets for the England fundraising team
• To submit monthly and annual reports to the Fundraising Manager as required and work to monthly targets
• Supporting the 2wish Fundraising Team with events and community fundraising
• Working with the Volunteer Coordinator to identify and secure volunteers and ambassadors, meeting them regularly and maintaining engagement
• Maintain relationships with all donors including attending cheque presentations
• To work flexibly, travel, and make overnight stays when required
• To attend weekend and evening community events in support of the charity when required
• A ‘hands-on’ and ‘can-do’ attitude
• Contribute on the social media platforms maintained by 2wish

General

• To be responsible for organising own work agenda, time management and administration
• To maintain a high degree of confidentiality in accordance with the charity’s policies
• To work as part of a team
• To attend meetings as necessary - both virtually and in person
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake training to update skills as necessary
• To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided
• To adhere to all health and safety procedures with regards to working off site
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role

It is the nature of the work that tasks and responsibilities are, in many circumstances, unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to an enhanced DBS check.

Location: Camden

Salary: (Band 2.1 – 2.2 )£27,582.75 – £29,174.06 per annum(Please note, successful candidates are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Permanent

Closing Date: 28th May 2024 at 12 noon

Virtual Interview Date: 5th June 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Refuge Case Worker at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Refuge Service provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. Refuge Case workers provide emotional and practical support this can include housing support, legal options, reporting to the police, help around child contact, benefits, financial advice and accessing therapeutic support services.

About the Role

You will provide advice and support to women who have experienced domestic abuse in a refuge setting working across two sites.  You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You should have a minimum of two years’ experience of working with this or a similar client group. An in depth understanding of the needs of women and children from a diverse background is essential.

About You

The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.

You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan, and support them in linking with other agencies.  

You will have a working knowledge of the available legal remedies, housing, and welfare benefits, as well as experience of providing workshops.

In addition to case management, you will be required to undertake housing management responsibilities including health and safety and maintenance of the refuges.  You will have excellent administrative and time management skills.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Job Title: Admin/Customer Services

Reports To: CEO

Main Purpose of Job

To ensure the smooth running of the sales floor and main office to offer a high-quality service to donators and customers.

Main Responsibilities

1. Serving customers, dealing with enquiries, arranging delivery when necessary
2. Processing cash, card and other customer payments 
3. Arranging for approved donations of furniture to be collected
4. Handling product returns and payment refund requests
5. Helping with movement, inventory and presentation of stock in the warehouse
6. To assist in the movement of stock by road transport, including van driving. 
7. To assist and support new volunteers as directed. Ensure that volunteers understand the customer service standards that we aspire to as an organisation
8. To follow all statutory Health and Safety requirements and those detailed in the organisation’s Health and Safety policy and risk assessments
9. Work flexibly and to be prepared to contribute to all areas of work in the organisation
10. Collect and share feedback from volunteers, work placement trainees, donors and customers with the CEO
11. To undertake any other reasonable tasks as deemed necessary by the CEO
12. To promote equal opportunities and value diversity in accordance with Statutory and Sofa’s Equal Opportunity and Diversity Policy
13. To undertake any other duties as required by Sofa Trustees which are consistent with the aims and objectives of Sofa

Other Requirements

• Adhere to Sofa’s Health and Safety Policy
• Work flexibly throughout the week excluding Sundays
• Attend occasional meetings

Due to our ongoing growth in order to meet increased local demand for existing and new services, we are now looking for an Executive Assistant to support the Senior Management Team (CEO, Head of Community Programmes, and Business and Events Manager) by carrying out a range of administrative tasks for each member of the team.

This role will be crucial in enabling the senior managers to focus on their responsibilities for growing and managing the organisation, and assisting in our mission to support a healthy and cohesive community in south Westminster through a range of activities and services.

This is an excellent time to join our charity as our dedication to supporting our community has led to unprecedented success for our organisation. Our current growth is a result of the positive impact we have on our community, and allows us to plan for the future, taking on innovative new projects and leading change in the area we serve.

IPS Employment Specialist

Job Type Full Time, Fixed Term (16 months)

Location Harrogate. HG1 5PD

Salary £24,020 - £30,790 per annum

Hours: 37 hours per week

The Role

Our Client is seeking an employment specialist to work within The Individual Placement and Support (IPS) team based in Harrogate. The IPS team help to find meaningful jobs for people they support that suit their skills, abilities and experience.

As an Employment Specialist, you’ll not only transform the lives of the people you work with, but you’re also creating a fairer and more inclusive society. You’ll join a passionate, driven team and receive the training and support you need to advance your career in a rewarding, diverse and fast-moving environment.

Key Responsibilities

• Actively promote their clients as potential employees and raise awareness of the service.
• Promote the ethos of their programmes and encourage employers to look positively on their clients as potential applicants.
• Create employment opportunities for their clients through proactive engagement with a network of potential employers.
• Facilitate work placements, work trials and work experience with relevant employers.
• Provide appropriate in-work support to clients who have secured employment.
• Work with their Employment Coaches to identify job ready clients and facilitate swift access to local employers.
• Match clients to vacancies based on their job goals, skills and experience.
• Build and maintain an appropriate knowledge of the skills needs of employers, and contribute to monitoring any changes within the labour market.

Skills and Qualifications

• Qualified to NVQ Level 3 in Advice and Guidance (IAG) or Employment Related  Services Level 3 (QCF) or equivalent
• Experience or an understanding of working with people with substance misuse issues, or similar groups.
• Experience of working with people on a one-to-one basis, offering motivation and support.
• Empathy with those with substance misuse needs.
• The ability to build good relationships with a range of different people, from employers to clients.
• The ability to manage multiple tasks at once.
• A passion for making a difference to peoples’ lives.
• A degree-level education, or equivalent career experience.

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website where you can complete your application.

We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you.

A fantastic opportunity has arisen to join Westway Trust as a Property Assistant, providing efficient and responsive administrative support across the full property team. You will be a friendly, motivated, and active administrator who will play a key role in the smooth running of the property department.

You will be pro-active, organised, with good initiative being the main point of contact responding to estate and property related enquiries and reports of issues, from tenants, customers, contractors and the community.  You will therefore need to possess or demonstrate a willingness to provide a good level of customer service with property knowledge.

Key responsibilities of the role include:

• Provide efficient and effective administrative support across the Property team, including daily active filing, archiving, photocopying, scanning and record keeping.
• Initial point of contact for enquiries to the Property team.
• Provide a responsive customer service handling system to record such enquiries.
• Coordinating the general day-to-day activities of the Head of Property & Estates in relation to emails, posts, and voicemails.
• Assisting in the preparation and maintenance of property particulars, void reports, and reviewing property marketing websites for current information.
• Cross-referencing and managing the prospective tenant’s selection list with the historical enquiry list and alerting the team of any repeat/active enquiries.
• Regular visits to Trust premises to record any Health and Safety/Fire Risk Assessment breaches and reporting these to the appropriate Facilities Management team member. 
• Assist with attending Unit Base Parking/Filming/Events on the estate, recording any infringements of agreements on site, and notifying the appropriate team member for further follow-on action.
• Preparing notification details for relevant authorities for entry and exit of tenants – rates, utilities, etc.
• Assisting with servicing property meetings (i.e., circulating papers, coordinating actions where required).
• Responsible for the recording of void premises and issuing of building keys.
• Occasionally provide assistance to the Trust’s reception/office manager for general office duties and reception cover if required.

Knowledge and Experience:

• A minimum of one year’s experience in a busy property department.
• A broad understanding of commercial property or demonstrable experience of transferable skills if you are from a different sector.
• Customer focused, with the ability to provide a friendly and efficient service to customers, staff and tenants.
• Good time management, attention to detail, organisational skills and the ability to work under pressure with changing priorities.
• Excellent administrative skills.
• High level IT skills and experience of using MS Office (Word, Excel, PowerPoint)

Personal skills:

• A personable and collaborative approach, with experience of developing and maintaining positive relationships with a range of stakeholders.
• Good communication skills, orally and in writing.
• Ability to work independently and as part of a team in a multi-cultural and diverse environment.
• Connections to/understanding of the local area would be highly desirable.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Wednesday 29 May when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early (an early application is strongly recommended)

At The Compassionate Friends (TCF) we are passionate about providing peer support to grieving parents and their families whose son or daughter has died at any age (from one month old to an adult) and from any cause. We offer this support through our network of over 300 dedicated volunteers who are themselves bereaved parents or siblings. We are now seeking an Events & Community Fundraiser to join our small, but dedicated and hardworking, staff team to help us to develop our funding to continue our vital work. In this exciting and diverse role, you will be leading on the recruitment and stewardship of individual fundraisers and fundraising groups undertaking challenge events, digital fundraising and other community fundraising initiatives. 

Just some of the activities you will be working on include:

o   Taking ownership of community and events fundraising at The Compassionate Friends, including preparing an annual plan, and incorporating digital fundraising alongside traditional methods.

o   Managing existing and introducing new challenge and fundraising events to grow the events programme, This will include attending some key fundraising events.

o   Managing a programme of community fundraising, including relationships with various community groups.

o Building and maintaining effective relationships, delivering excellent support care and stewardship to donors, fundraisers, community groups, and partner organisations. Researching and designing new fundraising events, initiatives and products .

o Writing inspiring content for supporter communications, social media and website content

This role is for you if you have experience or transferable skills around planning, organising and delivering fundraising campaigns and activities, proven experience or skills in delivering income growth in an events and/or community fundraising setting and knowledge of online fundraising tools, digital marketing and social media.. If you are a proactive self-starter who is able to work on their own initiative and as part of a small team, highly numerate and well organised, an excellent communicator with persuasive, engaging and creative writing skills, and a passion and  motivation to raise money to support bereaved parents and their families, then we would be delighted to receive your application.

As a staff team member at TCF you will receive the following benefits:

Options for flexible working - office and homeworking hybrid role
5 weeks paid annual leave, plus public holidays
Company pension plan with employee contributions after 3 months in post
Access to a mental health and wellbeing benefits, including cash support for work/life balance activites and additional mental health leave days
A highly supportive working environment.

Occasional weekend and evening work may be required.

Job Title: Chef

Region: National Memorial Arboretum, Staffordshire

Directorate: National Memorial Arboretum

Contract: Permanent, Full Time, 40 hours per week, 5 days out of 7
Salary: £27,058 per annum (£26,058 per annum, plus £1,000 Market Supplement)

The Role

At the National Memorial Arboretum, we believe in building on potential. As a Chef your ability to ensure the prompt service and provision of all meals and services could have a real impact on people’s lives.

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion

As a Chef you will be operating within one of two full-production kitchens within two separate buildings (Remembrance and Aspects) to supply catering across multiple outlets including self-serve 380 cover restaurant, table waited functions room up to 500, coffee shop, ‘pop up Foodservice outlets within the grounds of the Arboretum and hospitality. We are open daily from 10:00 till 17:00 7 days a week, we do some bespoke evening events in our Aspects building throughout the year.

If successful, the main duties of your role will be:

· Consistently maintain high standards of food service and provision to meet the expectations of our visitors

· Adopt operational responsibility for one area within the kitchen (for example one of the preparation areas, baking, hot meal production, etc)

• To operate across two full-production kitchens within two separate buildings to supply a 380 cover self-serve restaurant, table waited functions room, events and functions hospitality, coffee shop, and ‘pop up’ outlets within the grounds of the Arboretum.

· Ensure that the methods of preparation and presentation comply with the standards set by the  Executive Head Chef

· Ensure that all areas within the kitchen and dining room areas are clean and tidy at all times, and all relevant documentation is up to date

· Daytime and evening Events catering up to and including formal banqueting for up to 500 attendees

You will have experience of working as a Chef in a busy kitchen together with a catering qualification and food hygiene training.  Good interpersonal and communication skills are essential together with the ability to work under pressure. 

You will be working 5 days out of 7 with the occasional evening work at events.

About the National Memorial Arboretum

The National Memorial Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 400 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes over 300,000 visitors, many of whom attend one of the 250+ events which take place across the site.

Our Values and Behaviours

Does the following describe you?

· A desire to provide great customer service

· Enjoy and thrive in working in teams and with others

· Passionate about supporting the ongoing development of the Arboretum

· Come to work each day to be the best you can and to learn and develop

· An encourager, eager to share your knowledge and experience to help others

If so, then we would like you hear from you….

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.

Closing date for this role is: 29th May 2024

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £33,194 for the first six months whilst undertaking the training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

• Providing advice to the public and undertaking casework on social welfare law issues
• Supervising advice and gateway assessment sessions
• Supporting and supervising staff and volunteers

To be successful you will need:

• Recent experience of giving advice to the public. This should include having undertaken advice casework.
• Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 20th May 2024

Interviews: Friday 24th May 2024

For further information and an application pack please visit our website via the apply button

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Harris Hill are delighted to be working with a UK-wide social enterprise who supports the most marginalised in society to recruit an Individual Giving Officer. The role raises unrestricted income from individuals by planning and executing the day-to-day campaigns to recruit, engage and retain supporters.

Key responsibilities will include;

• Creating, planning, delivering and evaluating multi-channel, insight-led, supporter-centric campaigns. This will include both acquisition and retention campaigns.
• Managing production of supporter material, including email acquisition & retention campaigns, social media posts, website content, print advertising, direct mail and inserts.
• Working collaboratively with internal stakeholders and liaise with external agencies and suppliers to effectively deliver projects and campaigns.
• Working with colleagues to identify individual stories that can be crafted into impactful content for use in contribution marketing campaigns.
• Innovation - Manage a continuous cycle of testing new channels and developing acquisition and retention for individual giving, based on audience insight and sector trends.

The successful candidate will have experience of; 

• income generation from direct marketing campaigns (acquisition and/or retention) across a variety of offline and digital channels
• effective campaign copy writing
• project management to deliver acquisition or retention campaigns
• using databases for targeting, segmentation, testing and response analysis and how to apply these learnings to future campaigns
• managing and monitoring external suppliers and agencies

This position can be either a hybrid role if commutable to the North London Head Office OR remote for candidates based across the UK who want to work from home.

Applications will be reviewed on a rolling basis so for more information about this position and next steps please apply here now.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

• Do you want to help build a world where everyone feels part of a community? 
• Do you have a track record of business and operations in the third sector?
• Are you an inspiring and experienced senior manager?

If you answered yes to all of the above, this could be the role for you!

We’re looking for a part-time Senior Operations Manager with extensive operational, business, Health & Safety, IT and HR experience. A member of the Senior Management Team, this person will play a vital role in enabling Time & Talents to deliver our strategy, maintain best practice and develop robust long-term plans.

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16.  Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship with a wide range of services and activities for older people and other adults, along with volunteering and children and families’ projects.

T&T has grown substantially over the last 5 years, and we are in an exciting time for the charity. We are reviewing our long-term aims and changing local needs to ensure  programme delivery continues our extensive track record of positive outcomes. We also need to review our current contracted provision and best practices in the charity’s business and operations.

We are strengthening our offer whilst staying focused on our aims: ensuring that everyone feels part of a community and that no one is isolated or lonely. We are looking for a fresh pair of eyes to help us maintain best practice in our work.

The role

In this role, you’ll:

• Hold responsibility for T&T’s internal business and operations functions
• Motivate and manage the operations team
• Contribute to the wider organisation as a member of the Senior Management Team
• Act as Deputy Safeguarding Lead for the organisation

About you

You are passionate about the power of community to connect and support people.  You have a track record in driving the excellent delivery of grant-funded community programmes in the third sector.  You have demonstrable experience in charity finance, leadership and internal operations.  You’re an emotionally resilient and experienced leader with a growth mindset and plenty of grit.  You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. 

About us

We are an energetic, experienced, and passionate team of 18, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.

This role is part-time, with flexibility for regular evening and occasional weekend working.

Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please get in touch and we will be happy to speak with you.

The closing date is 09:00 Tuesday 28th May.

TO APPLY: All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.

IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above.  We won’t assess applications without a cover letter.

INTERVIEWS: First round interviews will take place on Thursday and Friday 12th and 13th June.  Shortlisted candidates will be invited to a second interview on Thursday 20th June.