Jobs for the Social Welfare sector

Terms and Conditions

Job title: Advocate (Bridges to Health)

Reports to: Project Manager (Bridges to Health and Substance Misuse TTG)

Direct reports: N/A

Start Date: TBC once vetting has been cleared

Salary: 31,173 per annum (inclusive of £3,990 Southeast weighting)

Working hours: Full time - 35 hours per week

Contract: Permanent

Location: Hybrid - MP Downview, Sutton Ln, Sutton SM2 5PD. It’s expected that your working week will include time spent working in prison, time spent delivering community work across London and the South East, plus some working from home.

Job Purpose

Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending.

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women who have been referred for support by prison staff, predominately the Mental Health In-Reach Teams and Primary Care Teams. 

Key Responsibility Areas

1. Provide high-quality, trauma-responsive advocacy and support to women in contact with the criminal justice system – both in prison and in the community. 

2. Maintain case management systems to ensure accurate and timely data recording. 

3. Develop effective relationships with key stakeholders such as statutory and voluntary sector agencies. 

Terms and Conditions

Job title: Advocate (Prison)

Reports to: Service Manager (Prison)

Direct reports: N/A
 

Start date: To be confirmed once vetting has been cleared

Salary: 31,173 per annum (inclusive of £3,990 Southeast weighting) 

Working hours: Full time – 35 hours per week

Contract: Permanent

Location: HMP Bronzefield

Job Purpose

Women in Prison’s South London Women’s Hubs provide support and advocacy to women at different points of the criminal justice system – whether they are at risk of offending, serving a community sentence, or in custody and leaving prison. The primary purpose of this role is to work with women in custody, including on remand, offering support to prepare for release and connect them with vital community support services prior to and on release from prison.   

Key Responsibility Areas

1. Provide high-quality, trauma-responsive advocacy one to one and group support in prison, to women on remand in HMP Bronzefield, HMP Downview and HMP Send 
2. Development and maintenance of professional relations in prison and the community 
3. Ensure clear, timely and effective communication and record keeping 
4. Proactively seek to develop your personal and professional practice, and contribute to wider organisational development 
5. Contribute to building a feminist leadership culture and positive working environment for Women in Prison 

Please download recruitment pack for the full job description

Job Role: Service Manager – MOTS & SHAP

Salary: £34,505 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Shepton Mallet

Additional information:

• • Participation in an on-call out-of-hours rota.
  • Valid driver's licence and access to your own vehicle (business insurance will be required for work-related travel).
  • Regular travel between services and partner organisations may be required.

About Alongside

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for!

About the Role

As Service Manager, you'll lead our MOTS (Mendip Off The Streets) & SHAP (Single Homelessness Accommodation Programme) services in Shepton Mallet, providing operational leadership and supporting teams to deliver high-quality, person-centred services for people experiencing homelessness and social exclusion.

You'll be responsible for managing day-to-day service delivery, ensuring contractual and organisational standards are met while creating a positive, supportive environment where both staff and clients can thrive. Working closely with internal colleagues, commissioners and external partners, you'll drive continuous service improvement and ensure positive outcomes for the people we support.

This is an exciting opportunity for an experienced manager who is passionate about leading teams, developing services and making a lasting difference within the local community.

What you'll be doing

• • Lead and manage local teams, providing effective supervision, support and performance management.
  • Oversee the delivery of high-quality, person-centred services that achieve positive outcomes for clients.
  • Ensure services meet contractual requirements, organisational standards, safeguarding responsibilities and agreed KPIs.
  • Build strong relationships with commissioners, partner agencies and local stakeholders to improve opportunities for clients.
  • Manage budgets, performance reporting and operational compliance across the service.
  • Drive continuous service improvements while promoting Alongside's values and a positive team culture.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role.

You can view the full job description by clicking here.

What we're looking for

• • Experience managing teams within homelessness, housing, social care or a related support service.
  • Strong leadership, communication and people management skills, with the ability to motivate and develop others.
  • Experience managing service performance, budgets and achieving quality standards and contractual targets.
  • A commitment to delivering person-centred, trauma-informed support and building positive relationships with partners.
  • A full UK driving licence and access to your own vehicle, with flexibility to participate in the on-call rota.

There are many great reasons to join our team!

• • Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
  • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing to 30 days after four years' continuous service.
  • 30% staff discount at our charity shops.
  • A generous and competitive pension scheme.
  • Great opportunities for career development and free monthly training sessions from experienced facilitators.
  • Blue Light Card eligibility, offering discounts on thousands of brands.
  • A supportive culture where staff feedback is valued and regular supervisions are encouraged.
  • Reflective Practice sessions facilitated by external professionals.

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience.

We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats.

DBS Checks

This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy.

Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.

Are you a creative fundraiser who enjoys turning ideas into compelling stories that inspire support? Do you have a passion for using your skills to make a meaningful difference?

Charity People are delighted to be working in partnership with the RAF Association to recruit a Trusts Officer to join their fundraising team. This is an exciting opportunity to help secure funding that enables vital welfare, wellbeing, and childcare services for serving personnel, veterans, and their families.

Salary / Contract: £35,004 - £36,845 | 37.5 hours per week (open to 0.8)
Location: Leicester based with hybrid working (1-2 days/week in the office)

Benefits include:

Up to 42 days annual leave (pro rata), life insurance, and sick pay.

Health cashback plan, virtual GP, health and stress support, plus gym discounts.

Cycle to work scheme and subsidised short breaks at selected RAFA accommodation.

RAF Association:

The RAF Association is a leading charity supporting over 85,000 members of the RAF community each year. Their work is built around ensuring no member of the RAF community is left without the support they need and deserve.

With their centenary approaching in 2030, this is an exciting time to join. From RAFAKidz childcare services to new welfare and wellbeing initiatives, your fundraising expertise will help create lasting impact.

About the role:

Reporting to the Senior Trusts Manager, you'll play a key role in securing income from trusts and foundations, developing relationships with funders, and creating compelling applications that demonstrate impact.

You'll focus on researching opportunities, developing strong proposals, and building relationships with trusts and foundations to support the RAF Association's work.

Key responsibilities include:

• Researching and identifying potential trust and foundation funders.
• Managing a portfolio of applications and funding opportunities.
• Creating persuasive funding proposals and reports.
• Building relationships with funders through excellent stewardship.
• Working collaboratively with teams to develop strong cases for support.

About you:

We're looking for someone who is passionate about making a difference and enjoys using creativity and storytelling skills to secure support. You may already have experience in trusts fundraising, or you may be looking to develop your fundraising career with strong transferable skills.

You'll ideally have:

• Excellent written communication and storytelling skills.
• Experience creating proposals, applications, or reports.
• Strong organisational skills and the ability to manage deadlines.
• The confidence to build relationships and work collaboratively.
• A proactive approach and the motivation to identify opportunities.

Experience of trust fundraising, grant management, CRM systems, or the Armed Forces charity sector would be beneficial, but we're also keen to hear from candidates with strong writing skills and a willingness to learn. If you're looking for a role where your fundraising skills can directly contribute to services that change lives, we'd love to hear from you.

How to Apply:

All you need to do is send a copy of your CV to Priya at Charity People in the first instance. We'll then be in touch with full application details if your experience is a strong match.

Closing date: 9am on the 5^th of August
One stage interviews: w/c 17^th August (ideally in person). We understand it's peak summer holiday time, so if this date doesn't work let us know and we can try to work around it.

The RAF Association is a Disability Confident employer and welcomes applications from candidates from all backgrounds. Please let us know if you require any adjustments during the recruitment process. Applicants must have the right to work in the UK as we are unable to offer sponsorship.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We are seeking an experienced and motivated Part Time Advocacy Support Worker with the delivery of our Community One-to-One Advocacy project.

The Project Worker / Advocacy Assistant will work closely with the Project Manager to deliver a high-quality, person-centred Community One-to-One Advocacy service across the Royal Borough of Greenwich. Supporting the day-to-day delivery of the project, the postholder will help ensure that project objectives, outcomes, and timescales are achieved in line with organisational policies and funder requirements.

The postholder will work directly with individuals with learning disabilities, autistic people, and other vulnerable adults to help them understand their rights, access services, overcome barriers, and improve their independence and wellbeing. They will also support the Project Manager with community outreach, volunteer coordination, partnership working, monitoring and evaluation, and maintaining accurate records to ensure the effective delivery and ongoing development of the project.

Job Description

Reports to: CEO and Board of Trustees

Line management:        none

Checks: Enhanced DBS and two references

Purpose

The Project Manager & Systems Implementation Lead will lead a programme of organisational and systemic change across DATUS, supporting the organisation to move from largely paper-based, informal and inconsistent working practices towards a more structured, reliable and digitally enabled system of operations.

The postholder will work with the CEO, senior managers and the Organisation and Governance Consultant to implement agreed organisational systems, processes and priorities across DATUS. This will include supporting the practical development and day-to-day use of systems such as SharePoint, client records, finance processes, reporting tools, action trackers, governance documents and operational workflows.

The role is focused on turning agreed organisational systems into everyday practice. The postholder will support managers and staff to use systems consistently, identify barriers to implementation, ensure agreed actions are followed through, and escalate risks where systems are not being used or delivery is drifting.

This is a senior implementation role. The postholder will have delegated authority to monitor implementation, challenge drift, request updates, support problem-solving and escalate risks. They will need to work with managers constructively and confidently, without relying on formal line-management authority.

The role does not set the strategic direction of services, replace the authority of service managers, or redefine DATUS’s peer-led model of delivery. Responsibility for service delivery remains with service managers and programme leads. The purpose of this role is to strengthen organisational reliability so that DATUS can grow, evidence its work, meet funder and governance requirements, and protect the integrity of its peer-led approach.

Key Responsibilities

Systems Implementation

• Coordinate the design, testing, implementation, embedding and ongoing improvement of agreed organisational systems, operational frameworks and processes across DATUS.
• Work with the CEO, Organisation and Governance Consultant, senior managers and relevant staff to ensure new systems are practical, usable and aligned with organisational priorities.
• Support the implementation of key systems, including client records, finance processes, SharePoint, reporting tools, action trackers, governance documents and other operational workflows.
• Ensure new systems and applications are properly documented, maintained and managed once implemented.
• Develop practical guidance, templates, processes and tools to support consistent use across the organisation.
• Identify practical barriers to implementation and work with teams to resolve them.

Embedding & Adoption

• Work with Heads of Service, managers and staff to embed agreed systems into everyday practice.
• Ensure staff are trained, supported and confident in using organisational systems.
• Reinforce consistent ways of working across programmes and teams, while recognising the different practical needs of each service.
• Gather feedback from staff and managers to identify what is working, what is not working, and what needs to be improved.
• Support a culture where systems are used to strengthen delivery, accountability and learning, not simply to create paperwork.

Delivery Assurance

• Maintain oversight of agreed organisational priorities, implementation plans, actions and milestones.
• Track progress against agreed deliverables and ensure actions are completed, followed up or escalated where necessary.
• Hold short, structured check-ins with managers and staff responsible for delivery to confirm priorities, review progress, identify barriers and agree next steps.
• Challenge drift constructively where agreed systems are not being used or actions are not progressing.
• Maintain clear action logs, risk logs and implementation trackers so that commitments are visible and followed through.

Organisational Coordination

• Maintain visibility of operational activity across DATUS and support clear communication between leadership and operational teams.
• Help managers and teams understand how their work connects to wider organisational priorities, funder requirements and governance expectations.
• Support coordination across programmes so that systems, reporting and operational processes are aligned rather than fragmented.

Reporting & Escalation

• Provide regular updates to senior leadership on implementation progress, risks, barriers, adoption issues and system effectiveness.
• Escalate issues where delivery is not on track, where risks are not being managed, or where agreed systems are not being used.
• Support clear evidence of progress for internal governance, funders, commissioners and organisational learning.

Performance & Systems Integration

• Work closely with the Performance & Finance Lead to align finance systems, client data systems, KPI reporting and organisational dashboards.
• Ensure systems support accurate, timely and useful data capture, including outcome tracking, pathway reporting and recovery intelligence.
• Support the development of dashboards, reports and practical management information that helps DATUS understand performance and improve delivery.

Policies, Procedures & Governance

• Support the development, implementation and review of organisational policies, procedures and governance frameworks.
• Translate policies into practical processes that staff can understand and use.
• Monitor compliance with agreed processes, identify gaps and support managers to address them.
• Ensure governance documents, templates and procedures are kept organised, accessible and up to date.

Continuous Improvement

• Identify where systems are not working effectively and support practical improvements.
• Work with leadership, managers and staff to refine systems and processes based on evidence and feedback.
• Promote a culture of continuous improvement, follow-through and shared organisational learning.

Person Specification

Qualifications and Training

Essential

• Relevant management, operations, systems implementation, project management or change management qualification, or significant equivalent experience.
• Evidence of using structured project management approaches in practice, including planning, risk management, action tracking, implementation monitoring and review.
• Strong working knowledge of Microsoft 365, including SharePoint or equivalent document management / collaboration systems.

Desirable

• Formal project management qualification or training, such as PRINCE2, APM, Agile, Lean, Scrum or equivalent.
• Training or qualification in change management, business improvement, systems implementation, governance, data management or operational management.
• Training in data protection, information governance, safeguarding systems or quality assurance.

Experience

Essential

• Significant experience leading or coordinating the implementation of organisational systems, processes or operational frameworks across multiple teams.

· Experience leading or significantly supporting the move from paper-based, spreadsheet-based, informal or inconsistent working practices into structured digital systems and agreed organisational workflows.

• Experience implementing or improving systems such as SharePoint, client record systems, CRM systems, finance systems, reporting tools, action trackers or workflow processes.
• Experience tracking organisational priorities, actions, risks, issues and milestones, and ensuring agreed work is completed.
• Experience working across teams where delivery depends on influence, coordination and constructive challenge rather than direct line-management authority.

Desirable

• Experience working in the third sector, health and social care, addiction/recovery, homelessness, mental health, criminal justice, community development or other relational services.
• Experience supporting services with funder, commissioner, quality, audit or compliance reporting.
• Experience working with peer-led, lived-experience-led or community-based models of delivery.

Skills and Knowledge

Essential

• Strong organisational skills, with the ability to create order, track detail and keep multiple workstreams moving.
• Ability to translate organisational priorities into practical systems, workflows, templates and day-to-day routines.
• Strong IT skills, including Microsoft Office, Microsoft 365, operational tracking systems, case management systems, CRM systems and finance systems.
• Ability to identify where systems are failing, where staff are struggling, and where risks are emerging.
• Strong communication skills, including the ability to explain systems clearly to staff with different levels of confidence and technical ability.
• Ability to produce clear written reports, action logs, process notes, implementation plans and senior leadership updates.
• Good understanding of confidentiality, data protection and the importance of accurate records in services working with vulnerable adults.

• Ability to support dashboard development, management information and real-time reporting.
• Understanding of governance, compliance, quality assurance and continuous improvement in a third-sector or public-service environment.

Personal Attributes

Essential

• Organised, structured and methodical, without being rigid or bureaucratic.
• Practical, calm and solution-focused.
• Confident enough to challenge drift, but mature enough to do it constructively.
• Able to work collaboratively without needing formal authority over others.
• Able to simplify complexity rather than create unnecessary process.
• Respectful of peer-led, lived-experience-led and community-based ways of working.
• Non-judgemental, reflective and open to personal change.
• Willing to learn about addiction, recovery, social exclusion and the DATUS peer model

New Christian Communities Development Officer
Canterbury and home-based
£32,023 pa plus excellent benefits
Full-time, fixed-term contract for three years

Are you passionate about helping the Church reach new people? Are you energised by building relationships, supporting others to lead and turning vision into reality?

We are looking for a New Christian Communities Development Officer to help grow new Christian communities across the Diocese. This is an exciting opportunity with an enormous amount of variety and autonomy as you will work alongside parishes, clergy, lay leaders and diocesan colleagues to encourage fresh approaches to mission, connecting with new worshipping communities, church planting, revitalisation and leading or supporting project boards to help shape the future of mission across the Diocese.

You’ll spend time listening to local communities, building trusted relationships and connecting people, ideas and resources to help new initiatives flourish. You’ll also play a key role in coordinating strategic projects, sharing learning and ensuring new communities are supported in ways that strengthen parish life and contribute to our diocesan vision.

We’re looking for someone who is collaborative, organised and able to inspire others. You’ll be comfortable working with people from a wide range of church traditions, managing multiple priorities and bringing together partners around a shared purpose. It is essential that you bring a working knowledge of the structure of the Church of England, including how dioceses, parishes, clergy, lay leaders and wider church structures work together in mission and ministry. With an understanding of the importance of safeguarding within church and community settings, you will be able to ensure safeguarding considerations are embedded into planning, development and governance arrangements for new Christian communities and strategic projects.

As this role represents and supports the mission of the Church, it is also essential for you to be a practising Christian. (GoR applies under section 9 of the Equality Act 2010.)

Canterbury Diocese is the oldest in England and spans a diverse region from Maidstone to Thanet and the Isle of Sheppey to Romney Marsh. With coastal towns, rural communities and urban areas side by side, it offers a rich and challenging mission context.

Our vision is Changed Lives, Changing Lives: a community transformed by encountering Christ and committed to transforming and blessing the families and communities we serve.

All appointments are subject to acceptable pre-appointment checks inclusive of Right to Work in the United Kingdom, references and relevant background checks applicable to the role.

Closing date: 11 August, 11:59pm
Interview date: 20th August, Canterbury.

This is an exciting opportunity to lead IRMO’s Advice programme. As our Senior Advice Programme Manager, you’ll manage a dedicated team and oversee a range of initiatives that provide high-quality information and advice services to respond to the changing needs of our community.

The Advice programme provides trusted information, resources, advice and casework in Spanish and Portuguese on key areas of need, including immigration, welfare entitlements, housing and homelessness prevention. IRMO is accredited by the Advice Quality Standard (AQS) and the Immigration Advice Authority (IAA) at Level 3. We are also members of Advice UK and receive second-tier support from Southwark Law Centre.

Alongside this, the programme works with local health boards to run initiatives designed to improve access to health services, such as HIV testing, sexual health and family planning advice and Chagas disease testing. You will also oversee IRMO’s Community Support service, which manages community enquiries daily at our Brixton centre and through our helpline, provides emergency crisis support and coordinates our Community Interpreting service, as well as connects service users with internal or external support.

These initiatives support people facing difficulties and help them build the skills and confidence to navigate complex systems. All of our work is shaped by the views of our beneficiaries, keeping our services relevant and responsive.

As Senior Advice Programme Manager, you’ll lead the strategic development of the Advice programme, ensuring our work is high-quality, impactful and responsive to the needs of our community. You’ll help grow the programme by strengthening existing partnerships and developing new ones.

To succeed in this role, you’ll bring solid experience as both a project and line manager, with a track record of overseeing multiple initiatives, delivering against KPIs and communicating impact clearly. You’ll be confident in managing people and priorities, with a leadership style that brings out the best in your team.

You’ll also have a strong understanding of the barriers Latin Americans face in accessing immigration, welfare, housing, health and other essential services in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.

For more information please find the Job Description on our website

We're looking for a passionate, organised and resilient Deputy Manager to join our Learning Disabilities Social Care Service in Hertfordshire.

£36,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This job description outlines the key responsibilities and expectations of the role. It is subject to change and may be amended as business needs evolve.

What you'll do:
* Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Supporting Area Service Manager in maintaining quarterly staff succession plans

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:
Essential
* Educated to degree level or equivalent
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
* Sound understanding of Positive Behaviour Support framework
* 2 years of experience with profound autism or complex learning disability
Desirable
* Any other relevant professional memberships and/or specialist qualifications
* Clinical background or relevant experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.

Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.

This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of working as part of a team and are seeking a new challenge then get in touch!

The role is 21 hours per week.

Due to the number of applications we may not be able to respond to all unsuccessful applicants.

Join Age UK Kensington and Chelsea at an exciting moment of growth as our new Fundraising Officer, where you’ll bring energy, creativity and initiative to a small team with big ambitions.

This is a varied and hands-on role within a small team. You will be confident building relationships with donors and supporters, supporting events and writing clear, persuasive fundraising content. You may already have experience across more than one fundraising area and will be keen to build your skills further in a broad fundraising role.

About us

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
As we look to the future, we’re focused on innovation, growth and lasting impact — building stronger partnerships, diversifying our income, and creating new ways to reach more people across our borough.

Take a look at the full job / person spec enclosed for a full breakdown of the role and responsibilities.

We will be interviewing on a rolling basis, so please avoid waiting until the advert closes before applying! We reserve the right to close the advert earlier than advertised.
Due to capacity we may not be able to respond to unsuccessful applications received. 

We look forward to hearing from you!

Caseworker Team Leader

We are seeking a pro-active, organised and detail-focused Team Leader to lead and manage the multi-crime service which supports anyone aged over 18 affected by crime and anti-social behaviour in Avon & Somerset.

We are looking for someone who brings strong people management experience, exceptional communication skills, and a commitment to building a supportive and high performing team.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? If yes, then we’d love to hear from you…

Position: 6829 Team Leader Casework

Location: Avon and Somerset/Hybrid

Hours: Full time, 37.5. Monday to Friday 9.30am - 5.30pm

Contract: Permanent

Salary: £30,825

Closing Date: 05/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

You’ll lead a staff team, oversee daily case allocations, manage service delivery, strengthen partnerships, and ensure our service meets contractual and quality standards.

As the Team Leader you will:

• Be responsible for case management system audits and reports.
• Be responsible capturing data and information to ensure the work of team is outcome based and evidenced.
• Be responsible for allocating of work levels within and across the wider team and analysing statistics.
• Be responsible for safeguarding quality assurance and compliance with policies and procedures.
• Work with relevant managers to provide input to and ensure excellent delivery of the service.
• Support the team to manage caseloads completing comprehensive impact assessments.
• Be responsible for the line management of team members.
• Promote effective communication channels.

This role is full-time, and is hybrid working both from home and 3 days a week in our office in Bristol (a suitable and confidential workspace at home is required).

About You

You will need:

• An understanding of the Criminal Justice System and the impact of crime on victims and witnesses.
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
• A practical understanding of the requirement for confidentiality and safe working practice.
• Experience of working in a challenging and changing environment.
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
• Extensive experience of effectively leading and managing a team, monitoring performance and service delivery to meet contractual requirements.
• Strong communication, negotiation and advisory skills.
• The ability to work without direct supervision.
• Substantial IT expertise with the ability to use a range of software.

You can view the full Job Description and Person Specification once you click to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave and an extra day off for your birthday.
• Pension Plan: 5% employer contribution and enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Casework, Caseworker, Family Caseworker, Childrens Caseworker, Criminal Justice, Rehabilitation, Offender, Ex Offender, Victim Support Caseworker.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

Independent Domestic Violence Advocate

We are looking for a resilient and dedicated person to join the team in Avon & Somerset as an Independent Domestic Violence Advocate (IDVA) dealing with Adolescent and Child to Parent Violence (APV/CPV).  The service provides support across the whole geography of Avon & Somerset.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability?

If yes, then we’d love to hear from you…

Position: 6820 Independent Domestic Violence Advocate

Location: Avon and Somerset/Hybrid

Hours: Part-time, 18.75 hours per week. Hours to be discussed at interview, worked between 9.30am - 5.30pm during Monday to Friday

Contract: Fixed Term to 31st March 2028

Salary: Qualified £14,791.50 per annum (FTE £29,583.00 per annum), Unqualified £13,876.00 per annum (FTE £27,752.00 per annum)

Closing Date: 05/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

This role involves making initial contact with victims of adolescent and child to parent violence and providing initial support in a dynamic and ever-changing environment.

You will provide high quality support to all victims of APV/CPV, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline.  If further funding became available there may be an opportunity for more hours.

Key responsibilities:

• Identify and assess the risks and needs of APV/CPV victims.
• Focus on and prioritise high risk cases and provide a pro-active, short to medium term crisis intervention service.
• Deliver individually appropriate tailored support and information, advocacy, and practical support.
• Work with victims of APV/CPV to assist them in accessing services to keep them and their family safe.
• Develop individual safety plans to meet victim’s needs as identified in the risks and needs assessment.
• Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Work within the legal framework relating to the protection of children and vulnerable adults.
• Providing advocacy and information to victims.
• Support the empowerment of the victim.

About You

You will need:

• A good command of the English language both verbally and in writing.
• A good understanding of APV/CPV and/or domestic abuse including the impact of these on victims.
• Understand the principles of risk assessment, safety planning and risk management.
• Understand Safeguarding issues and the legal responsibilities surrounding these issues
• Direct service delivery experience to victims of domestic abuse or APV/CPV
• Experience of working within a multi-agency and legislative framework
• Experience of managing a complex caseload, to prioritise work and deal with competing demands
• Strong crisis management skills and the ability to deal with stressful and difficult situations

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

You can view the full Job Description and Person Specification once you click to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave and an extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as ISVA, IDVA, ISAC, Violence, Abuse, Sexual Abuse, Criminal Justice, Family Support Worker, Child Support Worker, Social Worker, Case Worker, Liaison.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

Make a difference through evidence, policy, research and campaigning

Citizens Advice Newcastle is seeking an enthusiastic and experienced Research and Campaigns Manager funded by Millfield House Foundation, to lead our research, policy and campaigning work. The role exists to ensure that the experiences of our clients are used to influence local, regional and national policy and practice, helping tackle poverty, inequality, discrimination and unfair treatment.

Working closely with colleagues, volunteers, clients and external partners, you will gather and analyse evidence, identify emerging issues affecting local people, and develop campaigns that bring about positive change. You will represent Citizens Advice Newcastle within the Citizens Advice network and with stakeholders including local authorities, MPs, universities, NHS organisations and voluntary sector partners.