Contract Public Facing Jobs
Job Title: Employment Consultant (South East England)
Location: Home-based with significant travel across the South East
Salary: £31,270
Hours: Full time 37.5 hours per week, Monday-Friday
Contract: 2 years fixed term with possibility of extension
Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans we support, your colleagues or the other services that we collaborate with, you will be working with an exceptional group of people.
At the Poppy Factory, we help armed forces veterans with health conditions to find meaningful and sustainable employment after service. This often means overcoming significant barrier to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence to move forwards in their career.
As an Employment Consultant, you will be assisting veterans across the South East back into work. Based at your home, but with extensive travel, you will help with application materials, overcome challenges, and connect with employers. You will also work alongside professionals in other services such as health or welfare to ensure that the veterans have access to all the support they need to overcome barriers to gain and retain employment.
What do we need from you?
- Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.
- A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You will also work closely with many other organisations for the benefit of the veterans you will be supporting.
- Motivation and commitment. It takes hard work, tenacity and time to help people reach their employment goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.
- Adaptability. This is hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting.
Why should you apply?
- A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
- Competitive salary and benefits package including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
- The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
- Be part of an iconic charity with a 100+ year history
For more insight into the role, read our colleague Kirsty’s account of a ‘day in the life’ of an Employment Consultant.
For further information, including the full job description for the role, please refer to the candidate pack.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Kirsty Gronow, Service Delivery Manager.
The closing date for this vacancy will be 13 June 2024. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
No agencies please.
Equality & Diversity
We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.
As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.
We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Global Health 50/50 (GH5050) is an independent, evidence-driven initiative to advance action and accountability for gender equality. GH5050 was formed around a unique model which brings together the rigour of academic research, the knowledge of how policy change can occur and the momentum of advocates and communicators to catalyse progress on gender equality. GH5050’s mission is ‘To improve health, well-being, and social justice through the promotion of human rights, particularly in relation to gender equality, by conducting research, disseminating the useful results of such research, and providing information, advice and advocacy.’ Established in 2017, GH5050 is a non-profit organisation (as a UK registered charity) headquartered in Cambridge, UK, that initially focussed on the health sector and is increasingly active in the justice and finance systems, globally and at country level.
Context
Through our flagship annual report and Gender and Health Index, GH5050 provides the only bird’s-eye view of gender, inclusion and equality in the global health sector today. The report assesses 200 organisations annually across a core set of variables on policies and practices to tackle power and privilege imbalances within the workplace, the gender and geography of organisational leadership, and whether gender is considered in any organisations' external-facing programmatic or policy work.
Based on an approach honed over seven years by Global Health 50/50, GH5050 is planning to produce rigorous data on the state of gender equality, including within career opportunities / structures, in the law/justice, and finance/economics sectors. In the law/justice sector we will review approximately 200 organisations at the global level, and then apply a similar approach and methodology at the country level (likely to be Kenya and one other country). Working with research and advocacy partners, supported by an advisory group, legal experts and a team of research consultants, GH5050 also plans to leverage the data to engage with the assessed organisations directly. The work undertaken by GH5050 in the law/justice sector is part of a wider advocacy coalition supported by the funder aiming to drive organisational change for a more diverse, inclusive and equitable global legal sector.
The successful candidate for this post is expected to play an integral role in contributing to the growth of GH5050, as well as taking a leading role in developing, managing, growing and taking ownership for this new area of work.
Role Summary
This is an exciting opportunity to be part of one of the world’s leading research and accountability initiatives for gender equality. You will join a small and growing team of staff working at GH5050, taking responsibility for the first (and subsequent) Gender, Law and Justice Report(s) (title TBA). The role will involve project design and management, conducting research and policy analysis, maintaining strong working relationships with partner organisations as well as with other GH5050 staff, dissemination, engagement and impact. These roles will be exercised at global and country levels. The post holder will share responsibility with the Head of Research & Impact for the management of research consultants working on the law and justice workstream.
We are looking for a motivated, proactive, dynamic, collaborative and meticulously detail-oriented individual to join our team and encourage applications from people who meet the person specification and are interested in taking on the tasks and responsibilities of this key role in GH5050.
Role Responsibilities
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Project design and management: Project manage the full process of developing the GH5050 Gender, Law and Justice reports, policy briefs, case studies of organisational change, and a range of outputs tailored to meet the goals of the GH5050 Strategy. Oversee the production processes from research and analysis to drafting and production of GH5050 outputs, and the research team and consultants. Work closely with the finance officer on budgeting and financial reporting.
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Team recruitment, leadership/management and research coordination: Hire, onboard and train teams of data collectors and provide regular support and quality control. Oversee and support the research team, develop project plans, arrange regular project meetings, and ensure that project deliverables are met and produced in a rigorous and timely manner.
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Internal communications: Take responsibility for maintaining regular and comprehensive internal communications within the charity, reporting on progress and flagging any risks or challenges to project timelines.
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Consultant management and liaison: Identify and recruit consultants for specific tasks to produce GH5050 outputs. Supervise consultants’ work to ensure timely delivery of high-quality outputs. Liaise with team consultants on various tasks during the report production process.
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Conduct research, data validation and analysis: Undertake research and data collection for reports and other outputs, including literature research on organisational policies and practices, policy content analysis and workforce data extraction. Thoroughly review and validate research findings of data collection team. Ensure research methodologies are kept up to date and ensure the timely delivery of quality outputs, including on statistical analysis, writing, data validation, data visualization, graphic design and layout, and the production of dissemination and communications materials.
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Database management: Manage, validate, clean and store large and complex datasets.
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Stakeholder management: Be a trusted first point of contact for organisations who are reviewed as part of the GH5050 report. This includes preparing and distributing formal communications to CEOs and a designated focal point within each organisation, responding to queries, and managing the process of data validation with organisations.
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Partnership building and management: Be responsible for ensuring a productive and equitable relationship with research partners, advocacy partners, and advisory/expert groups. Prepare reports for Trustees and funders.
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Report production: Prepare drafts of reports including in collaboration with professional writers when appropriate, to identify the key messages and key findings, data visualisations, background and other written contributions, such as forewords and quotes. Liaise with web designers, who will build data validation platforms and a new website to host the reports, and report design teams.
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High-impact communication and dissemination: Work closely with the GH5050 and communications lead as well as an external communications partner to develop strategic communication and dissemination strategies for these research outputs. This includes preparing compelling key findings and messages from report research and developing a range of additional communications outputs for key stakeholders including presentations, policy briefs, op-eds and papers for peer-reviewed publications and ensuring the delivery of public events and launches.
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Any other tasks that may be reasonably required.
Person specification
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PhD level qualification preferred. If Masters level qualification then equivalent and demonstrable relevant professional level experience
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Experience conducting mixed methods research, including innovative methods of data collection, indicator development, database management, and qualitative and quantitative analysis and interpretation
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Experience in research project management, ideally within an academic or policy environment
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Experience in policy analysis and developing recommendations based on this analysis
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Knowledge of the global law and justice landscape, and ideally a good understanding of the key issues relating to gender and equality of opportunity in the workplace, global development and organisational change
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Proven intellectual/research contributions to the field of law/justice
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A network in the law/justice sector which extends beyond academic actors to practitioners and thought leaders
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Knowledge of gender and its relationship to: (i) the law/justice sector; (ii) and/or the research/evidence methods in (e.g. policy analysis); (iii) and/or approaches to organisational change, would be an advantage.
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Excellent verbal and written communication skills in English, and experience producing clear, concise, engaging and evidence-led written outputs such as reports, policy briefs, academic papers and op-eds
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Experience of effectively managing a team, with excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely
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Experience working independently and effective decision making to manage competing priorities and ensure projects are delivered on time and to a high standard
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High level of proficiency in MS Excel and experience in using a wide range of software, including data visualisation packages
Competencies
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Attention to detail and high level of accuracy
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Excellent organisational and planning skills
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Ability to work both independently and collaboratively within a multidisciplinary team
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Knowledge and experience in at least one research method relevant to the work of GH5050
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Ability to work to deadlines
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Self-starting skills
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An organised approach to time management
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Strong cultural competencies with experience in developing and maintaining research partnerships across a variety of settings and contexts
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A commitment to social justice and gender justice
All Staff are required to:
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Demonstrate commitment to GH5050’s organisational values, including exercising high ethical standards and research integrity, with attention to teamwork and collaboration
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Ensure that they have read and understood all mandatory policies and procedures
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Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the charity
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Act always within the charity rules, policies, procedures, and any other statutory requirements
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Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity
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Undertake training as required
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Attend staff and team meetings as required, including in-person at the Cambridge office at least one or two days per week
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Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors
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To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge
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Undertake other duties and responsibilities as appropriate since all staff p
Our generous staff benefits include:
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28 days annual leave, plus bank holidays. In addition, we may provide 3 days leave over the Christmas and New Year period
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Flexible working arrangements – mainly remote working and with at least 1-2 days per week in the Cambridge office
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5% employer pension contribution
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Employee assistance programme (EAP) via Health Assured
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Professional development and training
Applications without cover letters will not be considered. Applicants will be assessed against their ability to demonstrate how they meet the person specification criteria.
Cover letters must indicate if the applicant has the right to work in the UK.
If shortlisted, we will additionally ask for a writing sample and ask you to complete a short task.
We want to know in your application…
What excites you about working with GH5050?
What experience and knowledge would you bring and how do you meet the criteria for the role?
The deadline for applications is 17:00 GMT on 18 June 2023. We reserve the right to close this vacancy earlier than the closing date if we receive sufficient applications for the role.
The client requests no contact from agencies or media sales.
We have an exciting opportunity here at Barnardo's for experienced, enthusiastic and assertive Family Support Workers to join a brand-new team who will deliver the In Reach Hospital Emergency Department Family Support Programme.
The role is full time , 37 hours per week, permanent fixed term funded until March 2025 and will be based at the North Middlesex University Hospital, The entrance to the A&E department is in Bridport Road, Edmonton, London, N18 1QX.
Successful candidates will work in partnership with the clinical team to facilitate discharge of children aged 0-12 years from the Emergency Department where the clinical presentation is not acute and can be managed at home by local services.
“This role requires workers to have experience of holistic ways of working with families and young people. Including assessment, support, signposting and making referrals to appropriate services where needed. The successful applicant will be able to work as part of a team as well as on their own initiative and manage the pressures of working in both a busy emergency department and the community”
Some but not all of the key responsibilities are:
- Initial face-to face conversation or triage call to identify presenting issues and the level of intervention required.
- Delivering support flexibly and tailored to the needs of the family unit including telephone, virtual and face-to-face support and home visits where necessary. Contact with families could be a one-off or over weekly sessions based on level of need targeted.
- Signposting to partner agencies, based on needs identified.
- Supporting families to navigate their way through referral pathways and enable them to access universal & targeted services.
- Where required advocating on behalf of families, supporting parents and carers to communicate with professional/Services.
- Supporting families to access other local services.
Ideal Candidates must have's
- Experience of working with families with complex needs and the ability to build and maintain rapport through effective communication and listening skills, using a whole family approach.
- Ability to be clear and realistic about what support the service and you can offer to families.
- Ability to maintain a visible presence and sustain relationships with clinical staff, being mindful of the various working patterns/ professionals within the department.
- Ability to navigate a high pressure, fast paced acute healthcare setting.
- Competent IT skills to record and maintain accurate data.
- A basic understanding of Public Health, health inequalities and wider determinants that underpin health and wellbeing.
- Knowledge of safeguarding and promoting the welfare of children
- Relevant Level 3 Qualification (Health and/or Social Care)
More about the Programme
The In Reach Hospital Emergency Department Family Support Programme model offers a robust way of supporting often vulnerable families to uncover and address unmet need. Through identifying the underlying factors causing the clinical presentation and attendance, and addressing holistic needs of the family unit, we hope activity to unscheduled, primary and emergency care is dramatically and sustainably reduced.
The model is based on Family Support Workers based within Children's Emergency Departments, offering holistic, family-oriented support in a flexible manner either in-person, telephone- based and home visits to be able to address the underlying causes of repeated / avoidable ED attendances.
*Although this contract has a permanent status, please be aware that this post is subject to funding currently to March 2025 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.
** Please note the hours for this role will be required over a 5-day week and may be done in longer day shifts or with set times i.e. 8am to 4pm (to suit Emergency Department and community/family needs). The role can adopt flexible working arrangements to meet service and personal need but will NOT provide 24 hour provision in the ED settings. This can be discussed further at interview.
When completing your application please refer to the skills, knowledge and experience you have in relation to the Additional Information sheet, Person Specification & Job Description.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Regional Manager for Volunteer Mentors (London) - £29,000 per annum plus London Weighting (pro-rata)
6-month fixed term contract (continuing subject to funding)
**Please note that applications submitted without a Covering Letter will not be considered**
Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
This is one of two Regional Manager roles in London; a Regional Manager for Volunteer Mentors, and Regional Manager for Programme Delivery.
The Regional Manager for Volunteer Mentors focuses on mentor supply, securing sufficient volunteers primarily for London and also for 1MM’s national outreach. It’s the perfect role for a candidate whose passions and strengths align with large scale outreach for volunteers so that no young people on those programmes miss out.
Would you like:
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The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?
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A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in the UK Great Britain?
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An exciting opportunity to shape a growing organisation?
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Monthly Learning and Development training sessions for the whole team to enhance your personal development?
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15 hours per year volunteering allowance?
If so, this is the role for YOU!
The role is responsible for overseeing high-quality sourcing of volunteers to join as 1MM Mentors, in London and nationally. This includes partnership development, online site listing, and matching mentors/mentees, and oversight of some corporate programmes. Also to consider safeguarding measures, fundraising, meeting growth targets and leading all aspects of mentor management. The role will help to establish a pipeline in line with 1MM’s aspirations for 2024 and beyond. This role reports to the Chief Commercial Officer (CCO).
1MM Regional Manager for Volunteer Mentors main tasks include:
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Helping 1MM to scale by helping establish over 150 new, high quality mentoring matches each quarter. (A match means that the mentor and the mentee have completed 1MM’s training and have had their first meeting)
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Meeting all quality assurance KPIs.
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Maximising conversion, retention, and mitigate drop-off
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Providing ongoing support for key stakeholder partners, including Employers, and maintaining strong relationships.
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Securing at least one new partner per quarter.
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Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to users.
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Providing regular reports on progress related to the role.
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Potential for line-management responsibilities as the team grows.
For a more detailed job description, please see the job pack attached.
Terms and Conditions: This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.
Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.
Details on how to apply are attached as “Application Guidelines”
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WE ARE LOOKING FOR AN INTERVENTIONS AND WOMEN’S CENTRE COORDINATOR TO WORK WITH OUR MINERVA TEAM ON THE DELIVERY OF A NEW SERVICE ACROSS KENT
Salary: £22,000 - £24,000 (pro- rata)
Location: Canterbury (Kent)
Hours: 21 Hours per week
Contract: Until March 2025
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
The project:
We are in the process of expanding our service beyond our London footprint to Bedfordshire, Essex, Hampshire, Hertfordshire and Kent, along with Thames Valley, providing one-to-one advocacy and specialist work including workshops and group activities delivered by Advance in partnership with voluntary organisations.
This role plays a critical part in coordinating the group offering for women accessing our services, as well as providing administration support across the region.
In short you will:
• Be the first point of contact for clients coming to the Women’s Centre; offering a warm welcome and trauma informed approach.
• Hold responsibility for the Minerva telephone number and email account in your region.
• Assist in researching additional resources and events for service users; both within the Centre and across the region.
• Contribute to creating and lead on updating the local Services Directory with details of local organisations, key contacts and details of services on offer, including eligibility criteria.
• Assist the Service Manager in managing the smooth running of the Women’s Centre in your region, including managing the group workshops timetable, arranging meetings and booking external venues for client groups or training events.
• Manage administration for the Kent Minerva team
• Assist the Service Manager with the quality assurance and collation of data and information as required, including for funder reports.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: Wednesday 5 June 2024@ 23:59
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The BNSSG VCSE Alliance exists to enable diverse VCSE organisations to engage and participate in system-wide changes to health and care services. We are seeking a VCSE Brokerage Manager to lead the development of a Brokerage Framework, which will provide a clear, fair, inclusive and proportionate way for health and social care system partners to reach VCSE organisations.
About Us
The Bristol, North Somerset and South Gloucestershire (BNSSG) VCSE Alliance launched in January 2024. It aims to influence and facilitate greater collaboration between the regional health system (BNSSG Integrated Care System) and the Voluntary, Community and Social Enterprise Sector (VCSE). It seeks to do this by enhancing the role of the VCSE sector in the delivery and transformation of wellbeing and health, and cementing our sector’s role as a key strategic partner in the planning, design and delivery of health and care, in its widest possible definition.
The co-design of a new ‘VCSE Brokerage Framework’ with colleagues from the Integrated Care Board (ICB) and System (ICS) is a key priority for the VCSE Alliance in 2024-25. The aim of the Brokerage Framework is to provide a clear, fair, inclusive and proportionate way for health and social care system partners to reach a diverse range of VCSE organisations. The intention is for it to be a new process by which grants and opportunities can be distributed to the sector.
This is a really exciting time to join the Alliance and deliver a new innovative process which has the potential to be transformative for Bristol, North Somerset and South Gloucestershire.
The Role
The VCSE Brokerage Manager’s role is to lead on the further development, piloting, and preparation for launch of the Brokerage Framework. The role will work closely with colleagues across the VCSE Alliance and the health and social care system. Ensuring that diverse VCSE organisations, from micro to large scale and that serve communities of interest, of place and of practice are included and enabled in the brokerage framework will be crucial to the success of this role.
About You
You are an organised and proactive individual with a successful track record in project management and partnership working. Your skills include:
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Strong organisational and time management skills
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ability to prioritise tasks and deliver / produce work under pressure and to deadlines.
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Excellent interpersonal skills including the ability to communicate effectively with people from a wide range of backgrounds and roles.
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Excellent self-motivation and the ability to self-start and use initiative.
The Details
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Location: Bristol, United Kingdon (Hybrid)
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Contract: 12 months, with potential for extension
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Salary: £41,500
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Hours: 37 hours per week. Candidates interested in part-time or job-share options are welcome to indicate this at the application stage
Our approach
We take a highly supportive, flexible approach to enabling people to excel within their roles, and to reach their full potential. Examples include:
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Flexible working – we encourage people to put in flexible working requests where this supports your needs; including caring duties, long-term health conditions or wellbeing.
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Hybrid working – 60% in the office or community venues and 40% work from home is typical for full-time staff.
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A core day in the office for all staff (Tuesday) to ensure that hybrid working works well, facilitating the quick conversations and team discussions that benefit from face-to-face. We also have weekly team ‘wellbeing’ lunches to bring people together.
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We don’t book any group meetings before 10am or after 4pm as we anticipate working around different people’s flexible needs and we don’t want you to miss out if you need a late start or an early finish.
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We aim to ensure that everyone can bring their whole selves to work with a workplace culture that embraces diversity and recognises the benefits of a diverse team for us all.
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We offer you a highly collaborative workplace with lots of discussion, knowledge-sharing, a collective approach to solution-finding and a shared sense of purpose.
The client requests no contact from agencies or media sales.
We’re looking for a committed and dependable Administrator to join our Volunteer Support team.
Volunteering and Community Networks Administrator
Hours: Full-time (35 hours a week)
Contract: Fixed term contract for 9 months
Location: Office-based in London with flexibility to work remotely
Salary: £26,587 - £28,090 per annum plus excellent benefits
Salary Band: Band C3
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
In this role you will provide administrative support to the Volunteering and Community Networks Department and Head of Volunteering and Community Networks.
You’ll be proactive and highly motivated. Attention to detail is essential as is the ability to plan and manage a busy and varied workload to provide support on various tasks.
You will contribute to the smooth running of the department through managing diaries, booking meetings and being responsible for departmental invoice processing.
As a part of the Volunteer Support Admin Team you will provide high quality support to our Community Networks volunteers based across the UK.
You will ensure that all volunteer enquiries are resolved promptly, that information provided to volunteers is aligned to our organisational positions and standards that relevant information is recorded and appropriate follow-up actions are completed.
Your insight will help inform our wider Community Networks team on volunteer priorities and issues.
If you’re enthusiastic, hard-working and motivated by helping others achieve something amazing in support of a cause that means the world to them, we’d love to hear from you.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Please note this is a fixed term contract for 9 months.
Closing date for applications: 9am on Friday 7 June 2024
Anticipated interview date: 14 or 17 June 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
The Learning and Development Coordinator will have responsibility for the coordination and administration of a range of learning and development activities and events for the Agbero2100 London programme.
The Learning and Development Coordinator will develop robust learning and development systems and processes. The role holder will be the first point of contact for learning and development queries and be responsible for all related administration, ensuring a ‘get it right first-time' ethos is adopted. Responsibilities will also include supporting the learning and development partners in capturing Agbero2100 London Programmes learning pan-London through a series of programmes covering communities practice learning opportunities, community leadership and enterprise development.
The Learning and Development Coordinator will report to the Learning Practice Director and the Agbero2100 Programme Manager in designing, delivering, and evaluating learning programmes and initiatives for the Agbero2100 Programme. The Learning and Development Coordinator will work with internal and external stakeholders to identify learning needs, develop learning solutions, coordinate learning activities and measure learning outcomes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Regional Manager for Programme Delivery (London) - £29,000 per annum plus London Weighting (pro-rata)
6-month fixed term contract (continuing subject to funding)
**Please note that applications submitted without a Covering Letter will not be considered**
Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
This is one of two Regional Manager roles in London; Regional Manager for Programme Delivery, and Regional Manager for Volunteer Mentors.
The Regional Manager for Programme Delivery focuses on mentee demand, and managing the end-to-end coordination of multiple programmes cross London. It’s the perfect role for a candidate whose passions and strengths align closely with engaging youth organisations to establish successful 1MM Mentoring programmes.
Would you like:
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The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?
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A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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An exciting opportunity to shape a growing organisation?
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Monthly Learning and Development training sessions for the whole team to enhance your personal development?
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15 hours per year volunteering allowance?
If so, this is the role for YOU!
The role is largely responsible for delivery of 1MM Mentoring Programmes. This includes partnership development, matching mentors/mentees, and oversight of mentoring relationships. Also to consider safeguarding measures, fundraising, and meeting growth targets. The role will help to establish a pipeline in line with 1MM’s aspirations for 2024 and beyond. This role reports to the Chief Commercial Officer (CCO).
1MM Regional Manager for Programme Delivery’s main tasks include:
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Helping 1MM to scale by helping establish over 150 new, high quality mentoring matches each quarter. (A match means that the mentor and the mentee have completed 1MM’s training and have had their first meeting)
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Meeting all quality assurance KPIs.
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Maximising conversion, retention, and mitigate drop-off
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Ongoing support for key stakeholder partners, including Youth Partners, and maintaining strong relationships.
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Securing at least one new partner per quarter.
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Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to users.
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Providing regular reports on progress related to the role.
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Potential for line-management responsibilities as the team grows.
For a more detailed job description, please see the job pack attached.
Terms and Conditions: This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.
Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.
Details on how to apply are attached as “Application Guidelines”
The client requests no contact from agencies or media sales.
There has never been a more exciting time to join the Corporate Partnerships Team at Alzheimer’s Research UK (ARUK). Recent breakthroughs in dementia research mean we are on the cusp of the first generation of dementia treatments in the UK. There has never been more optimism around our mission to find a cure for this devasting condition and critical moment for organisations to partner with us.
You’ll be joining a high-performing team that has a large portfolio of high-profile corporate partners including but not limited to Omaze, The Perfume Shop, Slimming World, Bloomberg, TP ICAP, and Dyson. Alongside having just secured brilliant new partnerships with Cadbury, Warburtons and John West.
We’re looking for a New Business Officer to join our team, to secure new partnerships that will grow income and take us one step closer to a cure.
This is a 12-month Fixed Term Contract.
Main duties and responsibilities of the role:
Identify and build strategic relationships to generate income from new corporate supporters.
· A focused and strategic approach to identifying, researching, and targeting prospective corporate partners.
· Work closely with Corporate Partnerships Manager (CPM) to deliver our successful new business strategy.
· Build and manage a pipeline of new business opportunities to include strategic partnerships and charity of the year partnerships.
· Develop engagement plans for prospects, with innovative, commercially minded ideas, to maximise the chances of securing successful partnerships.
· Create innovative and creative applications/proposals for charity of the year and strategic partnerships.
· Actively network with potential corporate partners through warm contacts, events, conferences, and other available media.
· Ensure effective monitoring, evaluation, and reporting of new business approaches in liaison with CPM, communicating progress regularly.
· Take full personal responsibility for the timely recording of prospects, actions, updates, and notes within the CRM (Salesforce).
· Work alongside the Partnership Development Officers on new partnership set-up, including establishing legal agreements with corporate partners.
· Work closely with the Philanthropy team to leverage support from major donors and assist the Philanthropy team with their prospects where possible.
· Achieve agreed financial and non-financial targets, including income generation and meetings.
· Support the CPM in the development and implementation of the corporate fundraising strategy for ARUK, to increase the team’s income, to ensure that the best use is made of internal and external contacts
Represent the charity professionally in a high-level corporate context.
· Organise and attend networking and cultivation events as required, influencing, and engaging high-level external contacts.
· Deliver high-quality and creative presentations and proposals to help target and engage prospects and convert them into partners.
· Organise tailored face-to-face meeting opportunities to initiate and build relationships.
· Maintain up-to-date knowledge of current ARUK activities, including research being funded, and be an advocate of ARUK at all times.
What we are looking for:
· Corporate fundraising experience, or business development experience in a corporate role.
· Evidence of delivering high-quality and creative presentations and proposals to help target and engage potential partners/clients.
· Experience in creatively building new strategic partnerships/clients from scratch within a fundraising and/or corporate environment.
· Experience in engaging and building relationships with key external stakeholders and decision-makers to deliver positive outcomes.
· Experience in securing new partners/clients within a fundraising and/or corporate environment.
· Confidence working with computers – good knowledge of Word, Excel, Outlook, and PowerPoint.
· Excellent personal communication skills, with the ability to communicate with people at all levels face to face and on the phone.
· Ability to write professionally, with an ability to adapt communications for different audiences.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· Ability to articulate complex issues to supporters in a compelling manner.
· Strong negotiation skills and the ability to make financial asks.
· Strong business development and relationship management skills, ideally from a charity background.
· Ambitious, professional, and hard-working team player.
· Outgoing, enthusiastic, and able to remain calm in a fast-paced environment.
· Ability to give and receive feedback.
· Ability to try new ways of working and be resilient.
· Willingness to work outside of regular office hours during busy spells, as well as occasional travel within the UK when required.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 2nd June 2024, with interviews likely to be held week commencing the 13th June 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
ROLE BACKGROUND:
Youth Enquiry Service (YES) is a charity that has supported young people in High Wycombe and the surrounding areas for over 40 years. We have an established reputation for offering accessible, friendly, and safe services for young people, which includes one-to-one counselling, sexual health information, and drop-in information, advice, and guidance.
This is an exciting time for YES, as we have recently been awarded funding to expand our services as an early-intervention mental health support hub for young people. This expansion will enable us to significantly increase capacity within our pre-existing services, as well as set up several new services including schools-based counselling, peer support groups for young people and for their parents/carers, and a young person’s advisory board who will help shape YES services.
As part of our planned service expansion, we are seeking to recruit Support Workers who will be the first point of contact for young people visiting our drop-in centre, and who can provide a range of information, advice, and guidance, to young people aged 13 to 25 years.
The client requests no contact from agencies or media sales.
Contract type: 9 Month FTC/Secondment
Location: Remote
The role of Community Stewardship Manager (Sooty Volunteers) will help to improve the lives of blind and partially sighted people by managing relationships with our amazing team of volunteer fundraisers who deliver RNIB's Sooty box programme across the UK.
Sooty has been the face of RNIB's charity collection boxes for over 50 years, collecting more than £13 million in public donations.
You will be responsible for ensuring our volunteer's contribution is a positive and supported experience, creating opportunities for volunteers to engage with other teams across the organisation and maximise fundraising income.
If you have a passion for volunteer engagement, community fundraising, relationship building, and communication, this is a fantastic opportunity to utilise your skills, creativity, and enthusiasm.
What you will need -
The successful person will have experience of volunteer management, ideally working in a fast-paced fundraising team or similar environment, and an interest in learning about creative marketing campaigns and supporter journeys.
You will be a great communicator with the ability to speak to a wide variety of stakeholders to ensure our supporters receive the best stewardship possible. You will also be experienced in motivating people to get involved, quickly building rapport and establishing long lasting relationships.
It's an exciting time to join our Supporter-Led Fundraising team. The Community Stewardship programme has seen significant growth over the last 3 years, and we have ambitious plans to grow further. We're a friendly and dedicated team, who love delivering amazing experiences for our fundraisers.
What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.
For more information on our available benefits, please visit our .
If you are having trouble applying online or would like more information, please contact us on .
If you would like to apply for this great job opportunity, please review the documents linked below, then select "Apply Online" at the bottom of this page and complete our application form, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification in the Job Description). Guidance for completion can be found on each page of the application form.
We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Preston area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the Preston region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Preston area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
This is a key role as you will be part of a member’s journey out of homelessness. We aim to achieve stability in the person’s situation and work towards long lasting and sustainable change, using coaching principles and methodology.
Contract: 12-month fixed term contract
Hours: x2 vacancies 21 hours per week (part-time) OR x1 35 hours per week (full-time)
For the full-time vacancy we encourage applications from candidates who work in the sector or with any of our partner organisations and are currently looking for external secondment opportunities.
Location: Crisis Skylight Newcastle, City House, City Road, NE1 2AF
About the role
As a Housing and Homelessness Practitioner, you will be part of the coaching team to help motivate members with varying levels of engagement within the Skylight; some practice will be planned and structured with others more complex and requiring a multi-agency response.
The key to success will be your ability to integrate with the client services teams on a day-to-day basis; to make collaborative, consistent and psychologically informed relationships with colleagues and members.
About you
As part of the Lead Worker team you have a real opportunity to demonstrate your empathy for people experiencing homelessness. Sometimes members are distressed by their situation and this role would suit someone who is resilient, tenacious, compassionate, and creative. You will work as part of a busy team in a fast-paced environment and an ability to communicate effectively and prioritise competing demands are essential.
You will have experience in homelessness (directly or within a relevant sector) and have demonstratable skills in understanding homelessness legislation and advocating on behalf of people. We know that there are many factors that play a significant part in someone's homelessness including issues with health and wellbeing, financial security, social networks etc. Experience of offering support in these areas is essential and transferable skills welcome.
You will have a track record of working with partner agencies, developing, maintaining strong working relationships, and collaborating to achieve the best outcomes for members.
You will be interested in evolving your skills and playing an active role as we continue to develop our service and coaching principles further.
You will need to align with our organisational values that hold us accountable in assisting our members to improve and relieve their homelessness and demonstrate this through your work and behaviours.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 2 June 2024 (at 23:59)
Interviews are expected to be held on Wednesday 12 June 2024 at Crisis Skylight Newcastle, City House, City Road, NE1 2AF.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
About Kidney Care UK
3.5 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down.
For almost 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.
Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families.
We’ve grown significantly over the past five years. But this is just the start – we want to grow our income significantly in the next three years. We have to – there are so many people who need us.
Will you join us and help ensure that no one faces kidney disease alone?
About the role
You will provide key inbound referral management and administrative support to the Money & Energy Advisers and within our Patient Support Services team for kidney patients struggling with their energy and water bills and other costs of living.
To raise awareness of the service and build strong relationships with people living with kidney disease and affected by kidney disease, professionals and other kidney stakeholder groups in your defined geographic region.
Key Relationships
External
• NHS Renal teams including allied health professionals
• Partner organisations
• Statutory services
• Other Money & Advice services
Internal
• Patient Support Services teams (Patient Support & Advocacy, Grants, Counselling)
• Policy team
• Marketing & Communications team
• Fundraising team
Key Responsibilities
• Responsible for the day-to-day administration and allocation of inbound referrals into the Money & Energy Advice service across the region, effectively managing initial contact, appointments and assistance for food / fuel vouchers and other grant service administration.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service’s internal policies/procedures and organisational standards.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for patients.
• Act as a gateway to local information and access to:
◌ Kidney Care UK patient grants programme, raising awareness of the programme and supporting applications.
◌ Kidney Care UK Patient Support & Advocacy service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice.
◌ Kidney Care UK Counselling service and other appropriate services to meet patients’ emotional and physiological needs.
• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times.
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and to facility effective reporting to Kidney Care UK and to our funders.
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst people living with disease and affected by kidney disease and professionals across the region.
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity.
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Please view the job description for full details and how to apply.
Closing date: Wednesday 5th June 2024.
Please apply through CharityJob, submitting your CV and a covering letter demonstrating how you would be perfect for this role.
The client requests no contact from agencies or media sales.