Job title: Assistant Shop Manager
Salary: Up to £6820.71 per annum plus excellent benefits
Location: Bedminster
Job type: Fixed term contract
Contract length: 3 months
Hours per week: 14 hours
Closing date: 13 August 2020
Interview date: 27 August 2020

Please be aware this is a fixed term position for up to three months, working 14 hours per week (2 days) on a rota basis and will include some weekend working.

We are seeking a creative Assistant Shop Manager who is looking to make their mark within our team in our high profile store in Bedminster, Bristol.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2019 we helped around 191,000 cats and kittens, an average of more than 520 per day.

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of managers ensure customers are met with great customer service. We are helping the environment whilst improving the lives of cats, one t-shirt at a time.

As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity.  You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

Our successful candidate will be highly self-motivated, positive and resilient and with previous retail experience. A strong communicator with excellent organisational skills, you will have the ability to build and maintain positive working relationships with a variety of people and be able to work well on your own initiative. Experience of working in retail management is highly desirable, as is experience working in the charity retail sector.

To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately we cannot accept applications or CVs that are emailed to us directly.

For further details please download the job description, available after you have clicked APPLY ONLINE:

• JD attached
• Candidate information sheet attached

Qualified Habilitation Specialist

South East, covering Hertfordshire, Bedfordshire, Essex and London

£27,472 to £29,091 per annum depending on experience + benefits

12-month fixed term contract

Full Time

This is a fantastic opportunity to join The Guide Dogs for the Blind Association as a Qualified Habilitation Specialist, working with Children & Young People in the Hertfordshire, Bedfordshire, Essex, and London regions.

The role

Working as part of the Community Team, you will work with children, young people and their families, parents and carers across Hertfordshire, Bedfordshire, Essex and London. You will be delivering specialist habilitation training around mobility and life skills to bring independence and confidence to blind and partially sighted children and young people. 

Reporting to the Service Delivery Manager or Senior Practitioner (CYP) Children & Young People, you will work shoulder-to-shoulder with other professionals including speech and language therapists, physiotherapists and occupational therapists and other organisations including local authorities.

Who we’re looking for

You will be a Qualified Habilitation Specialist with recent and relevant Children and Young People experience. In order to be successful in this role you will need the following skills and experience:

• Ability to liaise effectively with other professionals/agencies
• Can evidence the ability to work safely with children and young people.
• Ability to work directly with children and young people and their parents/guardians to carry out effective habilitation programmes, including low vision training
• Knowledge of range of resources available to Children & Young People with visual impairment

For the complete list of essential and desirable criteria necessary to being successful in this role please see the Person Specification within the Job Description below.

Benefits

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year, however we would consider part-time hours, between 35 to 21 hours per week, as well. As a charity, we’re always keen to support flexible working as best we can. 

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

How to apply

Applications can be made using the online application form. You will need to evidence the criteria as set out in the attached job description. As part of our safer recruitment policy, we do not accept CVs for job applications.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome, and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

We reserve the right to close adverts early. 

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

Your chance to help change lives as a key member of our team with an opportunity to really make a difference.

Part Time Advice Centre Receptionist – Initial 12 Month fixed term contract, 20 hours a week at £11.00/hour

Part Funding is from the Coronavirus Community Support Fund, distributed by The National Lottery Community Fund. Thanks to the Government for making this possible.

Part Funding is also provided by the Randal Charitable Foundation in support of our work during the Coronavirus Pandemic. Our thanks to the Foundation Trustees.

Advice Centre Receptionist

The Helping Hands Community Trust is seeking to appoint a part time receptionist to work as a member of our passionate dedicated team at our Advice Centre in South Wigston Leicestershire. 

We provide a free independent, specialist advice service to people whose lives are in crisis, are vulnerable and those disadvantaged by circumstance, living within a geographical area that includes: 

Oadby, Wigston, South Wigston, Eyres Monsell, Saffron Lane Leicester, Blaby and neighbouring villages. 

Our core services are delivered ‘face-to-face’, where first impressions are vitally important in helping people feel welcome and valued. An essential part of your work is exploring, understanding client needs in order to prioritise access to the most appropriate advisor.

During the CV19 Pandemic face-to-face advice is provided by appointment only at our Centre and Surgeries although video conferencing, telephone and online services are available.

A full risk assessment has been carried out at our premises which have been adapted to comply with Government advice. Social distancing and the use of PPE (a personal issue to staff) is required.

During the CV19 Pandemic the Trustees will reserve the right to revert to a home based working situation in the event of a Government imposed lockdown or the risk to staff and clients makes this necessary. It may also be the case that home working may become a practice on a rota basis with no loss of earnings.

12 month fixed term contract

We are looking for an enthusiastic and innovative individual to join our multi-disciplinary Creative Studio at Save the Children UK. As one of our in-house Designers you will be responsible for researching, problem solving, conceptualizing, and designing content to brief that responds to the insight and data provided and meets the set objectives.

Save the Children exists to help every child reach their full potential. In more than 100 countries including the UK, we make sure children stay safe, healthy and keep learning. We find new ways to reach children who need us most, no matter where they're growing up. For a century, we've stood up for children's rights and made sure their voices are heard. Together with children, supporters and partners, we're determined to help every child become who they want to be.

The role sits in the Brand and Creative team in the Fundraising and Marketing Division, and our purpose is to inspire, motivate and mobilise both existing and new supporters, to create positive change for children.

As a Designer you will generate inspiring and appropriate design solutions for print and online audiences within agreed budgets and to deadlines negotiated with project staff. In addition you will:

• Act as a brand guardian always ensuring the integrity of our UK brand identity.

• Set standards for content production in design discipline, ensuring that freelancers meet these standards, and providing technical advice to squads as requested

• Build and maintain healthy relationships with your team, stakeholders and the wider organisation through a positive and proactive approach.

• Have an active interest in visual culture.

To be successful you will have a degree or equivalent experience in visual communication with significant experience of working professionally producing visual design for integrated projects across both print and digital platforms. Proficiency in Adobe InDesign, Photoshop and Illustrator, excellent artworking and typography skills are essential. In addition you will also have:

• Knowledge of After Effects or Adobe Edge

• Significant experience of producing content for print and digital platforms, gained in an agency or an established in-house creative team 

• Experience of working in partnership with external suppliers 

• Possess a varied, high quality portfolio of work, which demonstrates the ability to: 

• Create content in accordance with a set of brand guidelines 

• Conceptualise and communicate ideas effectively and originally 

• Analyse and interpret briefs creatively 

• Create content for on and off line channels

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.

To apply please visit our website. 

Closing date:  16th August 2020

ABOUT GLAN
GLAN works with affected communities to pursue innovative legal actions across borders to challenge states and other powerful actors involved in human rights violations and systemic injustice. GLAN’s actions address the most pressing instances of human rights concern. Our actions address the most pressing instances of human rights concern and they fall within the following themes: War and occupation; accountability and supply chains; environmental and economic justice; and migration and border violence.

Our diverse strategies include litigation in foreign and international courts. We seek more than success in a courtroom: our work includes legal actions before administrative bodies and the dissemination of legal analyses. Since being established in 2016 we have developed legal strategies addressing human rights impacts in over 17 countries and territories including Yemen, Palestine, North Korea, Bahrain, Democratic Republic of the Congo, West Sahara, Colombia, Libya, Uzbekistan and Yemen. We work with individuals and communities resisting injustice, empowering and amplifying their voices, in order to challenge powerful actors involved in human rights violations. We believe that strategic legal action is most effective when it supports existing justice strategies, which is why we work collaboratively with an international network of civil society and grassroots organizations.

The core of GLAN’s work is pursued by a team of lawyers who seek to break new ground on accountability for human rights abuses. GLAN connects legal practice, academia and investigative journalism as part of our unique cross-border approach to address this question and we are driven by a commitment to the innovative use of law, information, and technology. Our approach is networked and nimble, allowing us to advance cases across multiple issues and jurisdictions despite our compact team. 

THE ROLE 

Salary: £35,000 - 40,000 PA.

Start date: October 15th 2020.​

GLAN is recruiting a practising solicitor for a minimum nine months maternity cover, with the possibility of permanent employment thereafter if funding is available. The role is split between public interest litigation and other cutting-edge work at the crossover of law and technology. We are seeking a highly motivated, efficient and practical individual to fulfil this role. The successful candidate will report to GLAN’s Director, will work remotely and may be required to attend regular in-person meetings in London, subject to public health restrictions and guidance.

The litigation side of the role involves the running of active judicial review cases, the preparation of evidence and the drafting of documents and correspondence for upcoming litigation. Such cases often involve coordination between large numbers of individuals and organisations, requiring significant organisational skills, perseverance and flexibility in response to varying viewpoints and disciplines. As part of your role you will also have consultant status with a leading public law firm based in London in order to facilitate your case work.​

There will also be a specific focus on the area of digital evidence and the crossover between legal accountability and technology. The role focuses on open source information and the development of best practices for the use of digital information as evidence of international crimes. This area requires a good knowledge of the principles of evidence.

Both aspects of the role require a high degree of creativity, self-motivation, and often a steep learning curve.  The role will also involve contributions to the development and refining of GLAN’s operational procedures. In normal circumstances, the role involves some international travel. As an equal opportunities employer, we particularly welcome applications from people from ethnic minority backgrounds as they are currently underrepresented at this level in this area. All appointments will be made on merit of skill and experience relative to the role. In addition to case work the role requires contributing to the administration of GLAN as an organisation along with other members of our executive team.

CONTRACT TYPE​

This full-time contract will last for at least 9 months working 4-5 days per week. The possibility of transitioning to a longer term contract will be dependent on funding.

KEY RESPONSIBILITIES​

· Identify, conduct and manage ongoing and planned litigation, which includes drafting case proposals, strategy documents, instructions to counsel, and handling correspondence with opponents.

· Maintain and progress the digital evidence project, which involves keeping up to date with developments in digital information as evidence, promoting our work on using technical platforms for legal accountability, identifying opportunities for the successful use of digital evidence in human rights litigation. 

· Work alongside affected communities bringing to the fore their voice, priorities and objectives. 

· Ensure that case work is integrated with GLAN’s communication strategies.

· Develop GLAN’s data protection and security policies. 

· Work with GLAN’s Director on securing funding in support of the organisation and specific cases.

QUALIFICATIONS, SKILLS AND EXPERTISE ​

Essential 

· Practising solicitor in England and Wales (must have or be able to obtain practising certificate by October 2020).

· 3+ years PQE in litigation or equivalent experience.

· Experience in running complex judicial review litigation.

· Excellent written and oral communication skills, including drafting skills.

· A good understanding of the role of technology in supporting litigation.

Desirable

· Experience in other areas of practice, such as public law, civil or criminal litigation including proceeds of crime.

· Experience in transnational and/or human rights litigation.

· Track record in human rights practice and advocacy.

· Active interest in technology, encryption and digital security. 

· Knowledge of Arabic or Mandarin.

· Experience in GDPR compliance.

· Active interest in open-source investigations.​

ATTRIBUTES AND CHARACTERISTICS​

· Proactive, creative and energetic, with a passion for our work.

· Commitment to working collaboratively with affected communities. 

· Excellent organisational skills.

· Ability to set and meet deadlines. 

· Highly sensitive to digital security considerations, in particular where affected. communities are concerned.

· The ability to quickly become familiar with new information and legal regimes. ​

HOW TO APPLY

Please send a CV and concise cover letter setting out your suitability for the role via this platform. Applicants are encouraged to apply as soon as possible and no later than COB on August 31st.

Regenerate is looking to recruit a highly motivated person to lead its Get Active programme.
Regenerate is a youth charity established to work with young people who live on housing estates in Roehampton and Putney and surrounding areas. Regenerate inspires and supports young people by building strong, lasting relationships and creating life changing opportunities; helping them grow in confidence, make the best of their lives and impact the world for good. Its vision is to create opportunities for young people to thrive. Regenerate actively encourages applications from people of all ethnic backgrounds and minority and underrepresented groups.
 

Main Responsibilities: 

1. To lead and manage Youth Work sessions and trips at Regenerate
2. To help strengthen and develop Regenerate’s Youth Work practice
3. To ensure all Regenerate procedures are carried out with excellence

Starting date with be early September. Please see the job and person specification for more information on the role.

Senior Research and Impact Officer x 2

Contract type: full time, permanent x1

Contract type: full time, Fixed Term Contract (12 Months) x1

Location: London

BookTrust is the UK's largest children's reading charity. Working with every local authority and across every region in England, Northern Ireland and Wales, and supported by Arts Council funding we reach over 3 million families a year through schools, health visitors, libraries and other partners. This incredible network helps us to get children excited about reading from an early age. We know that children who read are happier, healthier, more creative and do better at school.
As an organisation we are going through a period of innovation and transformation due in part to COVID-19 but also as we are rolling out a new organisational strategy. Our new strategic objectives create exciting opportunities for us to improve our work with children and families in greatest need.
The Research and Impact team is growing and we are looking for 3 new team members: 
• Senior research and impact officer (permanent)
• Senior research and impact officer (fixed term contract – for 12 months initially with potential for extension to a permanent role)
• Data and engagement officer (permanent)
 
This is a brilliant time to join BookTrust’s innovative and collaborative research and impact team. We are working hard to improve our understanding of and engagement with beneficiaries and partners, to measure the impact of our work and to support evidence-based decision making across the organisation.

To apply please visit our website and send a copy of your CV along with a covering letter showing how you meet the person specification and your motivations for applying for the role(s). Please also answer these questions in your cover letter: BookTrust engages with its beneficiaries (children and families) through evaluation and research activities to inform its future work. Why is it important for a charity like BookTrust to engage with beneficiaries? What challenges might BookTrust encounter in engaging with beneficiaries and how would you address some of these?

Your covering letter should not be longer than two sides including your response to these questions. Please state clearly in your application if you are applying for one or both of these roles.
 

Maternity cover, fixed term up to 12 months
35 hours per week

Known for our life changing work giving young people vital mobility equipment, Whizz-Kidz is a dynamic and forward looking organisation with a solid foundation built over our 30-year history.

We know that Data is the key to doing more and doing it better and we believe that each and every supporter of whatever type deserves the very best experience with us. We are seeking a CRM and Individual’s Fundraising Manager for maternity cover to keep this at the core of what we do.

You need to have an in-depth knowledge of Raisers Edge CRM system, excellent relationship management skills, knowledge of individual giving income channels and impeccable attention to detail. But you also have to bring enthusiasm and drive and ensure our procedures and processes maximise our fundraising.

If you think that’s you – we want to hear from you.

For more information and to apply please visit our website.

No Recruitment Agencies Please.

Closing Date: 12pm, Wednesday 12th August
First Interview Date: Wednesday, 19th August
Second Interview Date: Wednesday, 26th August

Please note; only candidates successful in obtaining an interview will be contacted.

Whizz-Kidz is committed to achieving equal opportunities in employment

Whizz-Kidz is the working name of The Movement for Non-Mobile Children (Whizz-Kidz). Registered charity No. 802872. Company registered in England and Wales No. 2444520. Charity registered in Scotland No. SC042607. 

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Hospitality operations are made up of two cafes in London and Oxford with the primary purpose of training members. We also currently have four coffee bars inside of our charity shops in London, one of which has two dedicated staff members. And we also work closely with the Crisis Employment Services team & Enterprise Training team to create employment opportunities for our members.

About the role

12 month FTC
This role is new to Crisis, like many businesses we’re looking to adjust and improve our offer given the external circumstances. We look to this role to lead this development over the next twelve months.
As Hospitality Manager you will be responsible to lead and develop our hospitality offer through the development of new partnerships and in ensuring a high-quality customer experience both commercially and socially. You will also line manage the hospitality team to achieve income, member training outcome and supporter engagement targets. We look to you to work with the Enterprise Training Manager to develop hospitality training services for Crisis members and external partners.

About you
To be successful in this role you will be committed to Crisis’ purpose and values. You will have relevant management and leadership experience in a similar setting. You will have experience of developing and managing new partnerships to generate income and have experience delivering social outcomes. Any formal professional qualifications and event management experience are desirable. Please see job description for full details.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team through our website.

Closing date: Sunday 16 August (11.59pm)

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

We are seeking to appoint an enthusiastic person who is passionate about improving the learning environments and school sites of our 83 Church of England schools across the Diocese of Guildford.

An exciting opportunity has arisen for a School Buildings Officer to join our Education Team to assist us in ensuring we are meeting the statutory obligations in the provision of our school buildings, related properties and supporting other officers with school organisation matters.

A good up-to-date knowledge of the buildings sector and experience of financial systems and processes is essential with further training and development available as part of the induction process. 

Candidates should have experience of project management, whilst a legal or accountancy background as well as any experience in the field of education could be helpful.

It is essential that candidates communicate effectively as liaising with professional bodies, independent advisors, school governors and local authorities will be a key part of this role.

You will work alongside our Lead Buildings Officer supporting colleagues in reporting to the Diocesan Board of Education’s Building & Estates Committee.

The successful candidate will need to hold a full UK driving licence and have their own vehicle as this position will require some travel.

Candidates should support the ethos, aims and objectives of Christianity, the Church of England and the Diocese.

If you are looking for exciting role where you can make a real difference and develop your career, we look forward to receiving your application.

Please see full details including the Job description in the application pack. Your application should consist of a completed application form and supporting statement (no more than two sides of A4) detailing your reasons for applying, what you can bring to the post and how you meet its requirements. Send to the email address at the base of the application form.

Thank you for your interest!

Response Organisation is the largest mental health charity in Oxfordshire and we are expanding into Aylesbury!

Bank Support Worker - £9.54 - £9.93 per hour

• 25 days holiday + bank hols
• Free parking on site 
• Employee Assistance Programme
• Social Events throughout the year
• Discounted shopping
• Cycle to Work Scheme
• Subsidised Gym Membership
• Training and Development
• Auto Enrolment Pension Scheme
• £500 Refer a Friend Bonus Scheme

Do you have the desire to help change lives and an interest in mental health?

Response provides a range of support to people that experience severe and enduring mental health needs, and we are looking for a brand-new team to work within our new 24/7 supported home in Aylesbury that is due to open in September 2020. We are now looking to recruit a full team who can assist with the day-to-day recovery of the residents and encourage them to live independently – to start in position mid August. We are seeking to employ four Support Workers

Our main priority for these roles is to find people that can live our values every day. Experience within a care or mental health setting is desirable, qualifications are advantageous, however, we have a Learning & Development team who are happy to support you and your personal development and work to progress your career with us!

Above all, we are looking for people that share our values below and want to make a real difference to people’s lives:

Caring – Our residents are the heart and soul of all that we do, we provide person-centred care that enables residents to live a life worth living. We believe that differences should be celebrated, and each resident’s uniqueness enhances not only our community, but also the support we provide.

Safe – Honest and open relationships help to make all of our residents feel safe, and we provide a safe place for recovery for as long as a resident may require.

Creative – Continuous learning from one another is key. When working with a resident at their own pace there is/ are many ways to get creative with how they are supported.

Aspirational – Recovery is focused on what a resident can do, not what they can’t.

The duties within any role vary from day to day. Our residents are individuals and they all deserve to be treated as such. Some of the core duties within the house will include:

• Supporting, encouraging and prompting residents with their medication
• Promoting and encouraging both physical and mental well-being
• Completing a range of activities during key working sessions with residents, whilst helping them to achieve their aspirations
• Update and maintain records via an in-house computer system
• Ensure that house rules are kept and adhered to, as well as providing a safe and respectful environment
• Conduct regular welfare checks and prompting residents to develop their skills and increase their independence
• Liaise with multi-disciplinary teams and carer

If this Bank Support Worker sounds like the role for you then please click ‘Apply’ today! We’d love to hear from you!

JOB TITLE: Service Delivery Manager (Maternity Cover)

TIMEFRAME:   14th Sept 2020 to approx Aug 2021

LOCATION: Smart Works Reading Office (with flexibility of homeworking)

REPORTS TO: Chair of Trustees, Smart Works Reading

HOURS: Part-time, Monday-Friday, 30 hours

SALARY: £16,800 - 18,400 pa depending on experience

BENEFITS: Holiday and pension in line with Smart Works Reading policies

About Us

Smart Works Reading is part of a UK charity that provides styling advice, high quality interview clothing and interview training to women from low income backgrounds seeking employment. We give women the confidence, self-belief and the practical tools they require to succeed at interview and change the direction of their lives.

Smart Works began in London, we now have branches in Edinburgh, Manchester, Reading, Birmingham, Newcastle and Leeds.

At the core of the Smart Works service is a two-hour appointment during which each client receives a complete outfit of high-quality clothes (theirs to keep) and dedicated one to one interview training. This intervention has a significant impact as our clients gain confidence and belief in their ability to succeed.

Our service is delivered by skilled, trained volunteers who commit their time to supporting our clients. Their reward is seeing the impact of unlocking a woman’s confidence and finding out that the woman they assisted has gone on to succeed at interview and moved forward with her life.

Role Purpose

This position plays a key role in a small team and works alongside one other paid member of staff. The main purpose is to efficiently run our client, volunteer and referral partner activities. 

The role requires a lot of telephone work, speaking with clients to book their appointments, confirm their covid-19 risk assessment, as well as running the volunteer rota and ensuring we have sufficient volunteers to support our clients.  Recruiting and onboarding new volunteers is another critical activity.

The key to helping women back into work revolves around working closely with referral partners, ensuring they are familiar with our work and are referring women.  This is harder in the current environment due to the lack of face to face contact but is quite achievable.

Key to the success of this role is effective Volunteer management, building a culture of team support, value and communication.

Key responsibilities

• Volunteers: managing a volunteer team requires ongoing communication but is on the whole, a joyful experience.  This role is responsible for everything related to recruiting, training & managing the volunteer team (approx. 70-80 people).  Key is to solicit & action feedback & celebrate success

• Clients: helping women back into employment is our core activity and this role is their first and last point of contact. Explaining our service in a calm, friendly and inclusive manner is key. You are the main and key contact for each client, making them feel welcome and safe, whether face to face or virtual.  Unfortunately, in the current climate, so is undertaking our covid-19 risk assessment and keeping a detailed log of responses.

• Referral Partners: our referral partner relationships require ongoing commitment and activity to ensure our service is front of mind. Much of this can be achieved remotely but requires constant innovation to keep it fresh.
  • Driving & maintaining referral partner relationships
  • Referral partner feedback & keeping mannequins fresh
  • Organising and running referral partner events
  • Recruiting referral partners (& presenting at referral partner events)​

• Funding support: Working alongside FDM to provide funding monitoring information from the database as and when needed. Being able to manage and work with FDM to ensure we meet the client targets each funder requests.
• General management activities to ensure the smooth running of our office: ensuring invoices are processed for payment; ordering stationary/materials; managing petty cash; supporting event planning & delivery, covering holiday, communications updates.

Key interfaces

• Development & Fundraising Manager – our other paid member of staff.  You will communicate and coordinate on many varied activities, working as a small team but independently managing your own areas of responsibility
• Head of Coaching; Dressing & Stock – to ensure we deliver a seamless, high quality service; to maximize the benefit of the forum & to coordinate volunteer facing activities (such as training)
• Volunteers – to provide support and guidance when required, foster a sense of community and share successes and good news to reiterate to our volunteer team the impact they have. Ensure our service and brand is effectively communicated and carried out by each volunteer
• Chair – to provide support, you will have a weekly meeting to review key actions, targets, achievements, raise concerns and seek help
• SWHQ – to participate in key HQ-led projects affecting our service, learn and share best practice, reach out to HQ and other branches for support and advice

You will have the following key attributes

• Over two years’ experience in an administrative role (voluntary or paid)
• Confident in building relationships and managing people in a calm effective manner
• Strong organisational skills but with a calm and personable manner
• Excellent written and verbal communication, especially on the telephone
• Ability to emphasize & communicate with people from all backgrounds
• Experience of managing people whether formally or informally
• Computer literate and proficient with MS Office - some experience of CRM systems is desirable
• Proactive self-starter, with experience of working in small teams
• Understanding of the third sector and enthusiasm for Smart Works’ ethos of women helping women  
• Full driving license and own vehicle

Application Process

• Applications should be submitted in the form of a CV and covering letter.
• Please submit by email to Sarah Burns at Smart Works Reading.
• Closing date for applications is 21st August 2020.
• First interview dates are Wednesday 26th August 2020.
• Second interview date will be on 3rd September 2020

27th August Start Date - Case Officer - 6 Months Contract - Health Regulator - Home Working - London Based

Your new company

A medical professional health regulator. The Screening team have an exciting opportunity available to join them as a Case Officer on a 6 month contract.

Your new role

You will be responsible for the management and progression of a case load through our screening process that have previously been on hold due to the COVID-19 Pandemic. This role is to manage these cases to reach the outcome that bests protects the public at the earliest opportunity and to enable the medical professional to perform to the best of their ability. Utilising your time management skills you will progress your cases effectively and in a timely manner. High attention to detail is required where you will analyse case information in order to make sound recommendations to managers and decision makers with the team, where you will identify any risks. Using your customer service skills you will be expected to provide high quality care to everyone, in some cases you may have to deal with customers who are vulnerable. You will work in a friendly, and welcoming team with the support of your screening case manager to provide you with advice and guidance when needed.

What you'll need to succeed

• Able to provide high levels of customer service at all times.
• Case management experience, including high volume of cases at different stages (Desirable but not essential)
• Well-developed analytical skills
• Effective time management skills
• Attention to detail
• Experience of working in the regulation sector (not essential)

What you'll get in return

An opportunity to develop analytical skills, further a career in case management and to work for a well respected health regulator.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Maternity cover fixed term contract until April 2021

Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?

About the role

St Mungo’s Criminal Justice services, has been providing dedicated services to ex-offenders in custody and the community, since 1998. We are now looking for a proactive and innovative individual to lead our accommodation pilot for a fixed term period, working with HMP Pentonville and hostel accommodation in Enfield to source Private Rented Sector accommodation for up to 200 ex-offenders.

This unique project focuses on a thorough care approach, meaning individuals will be supported in custody and ‘Through the Gate’ into accommodation. The Service Manager will support a team to oversee a caseload of individuals for a 3 year period, offering support and advice while in custody, hostel accommodation and floating support in their Private Rented Sector homes. This innovative model, will offer a continued long term support in tenancy sustainment, recovery and reducing reoffending.

What we’re looking for

This role will suit someone with an understanding of the support needs of individuals engaged with the criminal justice system and what it means to reduce the risk of reoffending. Experience of managing a service and/or team that supports vulnerable or homeless people, supervising staff and supporting them to oversee a large caseload of clients and the ability to organise a demanding and varied workload is essential.

If you have great communication skills, a flexible and innovative approach, the ability to build and maintain relationships with a range of stakeholders and the ability to empower individuals to make positive changes; we want to hear from you.

You will also be flexible to work and supervise staff in a variety of settings including prisons, hostel accommodation and floating support.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation. As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website.

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at this level.

Closing date: 10am on 19 August 2020

Interview and assessments on: to be confirmed, via video call

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate. Because of the nature of the role, prison clearance is also required.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.