Contract jobs
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JOB TITLE: Communications officer
Contract: e.g. Two-year fixed term
Location: York/ hybrid (in office attendance once or twice a week)
Salary range: £47,814 BAND B1
2. MAIN PURPOSE AND SCOPE OF THE JOB
The communications officer is responsible for the consistent, day-to-day delivery of internal and external communications that convey JRCT’s mission and priorities and support the work of the people and organisations we fund.
The focus of this role is delivery of our communications. You will be reliable and skilled, taking ownership of work that keeps our communications running smoothly - producing high-quality content, handling our social media presence, maintaining our website, and delivering our newsletters. You will bring creativity and flair to your communications, knowing when to inform and when to engage and finding the right tone for different audiences and channels.
You will work independently on routine tasks while contributing thoughtfully to wider projects.
3. POSITION IN ORGANISATION
Reports to: Head of Communications
Responsible for: n/a
4. DUTIES AND KEY RESPONSIBILITIES
4.1 Content creation and storytelling
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Create, edit, and produce high-quality written and digital content, including news pieces, case studies, and multimedia materials, ensuring all messaging is clear, consistent, and reflective of our mission and values across all channels
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Partner with grant holders to develop case studies, quotes, and materials that reflect their voice and perspective
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Actively amplify the work of grant holders, identifying opportunities to showcase their voices, expertise, and learning
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Maintain and develop content, including sourcing images and writing copy for our website and reports, and assist with site refreshes.
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Work with colleagues to ensure JRCT’s learning is translated and shared in accessible, meaningful terms
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Design, compile, and write external newsletters
4.2 Social media and digital engagement
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Run our social media accounts day-to-day, including monitoring, scheduling, and creating engaging posts
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Produce design-led assets and infographics using Canva or similar tools
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Maintain and grow social media presence, sharing news from grant holders and JRCT
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Research peer digital content and stay updated on social media trends
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Monitor and analyse web and social media performance to evaluate and refine approach
4.3 Internal communications and administration
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Work with the head of communications to deliver internal communications, including updates, newsletters, and intranet content
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Complete administrative tasks to regularly maintain and update digital resources in compliance with GDPR guidelines, including social media lists, website, image library, and newsletter mailing lists
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Contribute to the ongoing development of the communications and engagement strategy, and assist with projects such as brand work and website redesign as they arise
5. General Responsibilities
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Work constructively with administrative and communications colleagues, offering guidance and support where appropriate
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Work at all times within the values, mission, and charitable purposes of JRCT
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Be proactive in keeping up to date with developments affecting your work, including the social and political environment JRCT grant holders are working in
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Take direction on projects and priorities from your line manager and carry out other associated duties as may arise or be assigned
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Participate in effective collaborative working with other teams across JRCT
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Prepare for and participate in appraisal meetings and engage constructively with colleagues
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Work to administration and communication protocols efficiently to ensure organisational systems and procedures are implemented
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Abide by all organisational policies, codes of conduct, and practice
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Support diversity and equality of opportunity in the workplace.
The client requests no contact from agencies or media sales.
Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?
This is a fixed term opportunity ending 18 February 2027 (with the possibility of extension)
Criminal Justice Services are looking for a Service Manager to lead and oversee the London Housing Advice and Intervention Service, delivering accommodation support across London prisons and probation offices to help prevent homelessness and reduce reoffending.
In this role you will:
- Lead and oversee the operational delivery of the Ministry of Justice (MoJ) London Accommodation Commissioned Rehabilitative Service (CRS), providing accommodation support, information, advice, and guidance across 10 London estate prisons and 8 Probation Delivery Units (PDUs).
- Manage and support a large, geographically dispersed team, including direct line management of 4 Team Leaders and overall oversight of Administrators and Housing Advisors, ensuring high-quality service delivery and achievement of contract targets.
- Build and maintain strong working relationships with key stakeholders including the Ministry of Justice, probation services, prison staff, commissioners, local authorities and partner agencies to deliver joined up and effective resettlement support.
- Ensure the service meets contractual and best practice requirements by leading, motivating and developing staff, embedding quality standards, monitoring performance, and driving continuous service improvement.
- Support the wider service through a period of potential transition, including contract change and service development, ensuring continuity, effective communication, and strong operational leadership.
About you
We are looking for someone with a passion for preventing and ending homelessness for people involved in the criminal justice system, who can provide strong leadership to a complex and dynamic service and inspire teams to deliver excellent outcomes.
To thrive in this role you will;
- Have experience of day to day management of staff and services, alongside a strong understanding of homelessness, housing pathways, and the support needs of individuals engaged with the criminal justice system.
- Be confident managing performance, working strategically with stakeholders, and identifying innovative solutions to improve service delivery.
- Have excellent organisational and communication skills, the ability to analyse service data and performance, and experience balancing operational oversight with service development and continuous improvement.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ button to start your online application form.
Closing date: 10am on 27 May 2026
Interview and assessments on: 5 June 2026
The client requests no contact from agencies or media sales.
The Youth Involvement Lead is focused on ensuring that youth voice and lived and living experience is integrated into work across the Charlie Waller Trust. The exact focus of the work will shift over time in line with the interests of each cohort and needs of CWT, but is likely to include: supporting the Youth Ambassadors both operationally and pastorally to contribute to our Charitable Activity at varying levels of lived and living experience engagement (e.g., coproduction, participation, involvement and consultation); developing and improving our internal processes and outputs including our communications work, fundraising work, equity, diversity and inclusion, and sustainability agendas; and supporting the CWT staff team to better understand lived and living experience perspectives so they can carry out their roles more effectively.
This role would suit an individual with a strong commitment to maximising the impact of this work. We are seeking a proactive and motivated person who is skilled at developing and nurturing relationships with partners, supported by excellent interpersonal abilities.
Key responsibilities and duties
The successful candidate will be confident in delivering remote support to individuals with lived or living experience of mental health challenges, as well as those supporting others with mental health needs. They will be able to engage empathetically, communicate effectively, and create a supportive and inclusive environment.
Youth Involvement team delivery:
- Act as the first point of contact for the freelance Youth Ambassadors, connect them with various stakeholders across the employed team at the Trust, including the Communications, Fundraising and Charitable Activity teams, facilitating effective working relationships. To include, for example, managing the process, recordings and dissemination of the Youth Ambassador podcast; connecting the Youth Ambassadors to contribute to Charitable Activities emerging Communities work; and supporting the development of the CWT staff team's understanding of lived and living experience
- Facilitate the co-production of resources and training between our Youth Ambassadors and freelance trainers in person and online
- Engaging organisations and groups of young people in new partnerships and relationships with the Trust in line with our strategic priorities (e.g., research Patient and Public Involvement and Engagement focus groups)
- Represent the Youth Involvement team at all full CWT team meetings, reporting back to Ambassadors on the wider workings of the Trust to ensure they feel a sense of connection and belonging to the wider team
- Attend CWT team days with Ambassadors, ensuring they are supported and given a platform (typically annually)
Youth Involvement team management, administration and support:
- Manage our six Youth Ambassadors from across the UK
- Allocate all tasks and time given to the Youth Ambassadors, keeping track of work allocation and progression
- Review and approve Youth Ambassador invoices and expenses, provide oversight of the allocated budget spend and contribute to shaping the Youth Ambassador budget for next year
- Work with the freelance Youth Involvement Coordinator, agreeing a workplan with tasks and project timelines, and checking in regularly
- Schedule and deliver 1:1 sessions with each Youth Ambassador monthly to check-in on work progress, support joined up communication with the wider organisation, and discuss potential opportunities from both the Trust and the Youth Ambassador
- Lead and manage the quarterly Youth Ambassador meetings including development of a collaborative agenda, collating updates from internal staff team, and following up on actions from the meetings
- Oversee programme evaluation and the implementation of changes according to iterative evaluation findings
Other:
- Work as a team player supporting shared tasks such as call handling, meeting coordination, and occasionally managing shared inboxes.
- Always ensure compliance with data protection regulations, safeguarding, confidentiality and relevant organisational policies and procedures.
- Other duties as may be reasonably expected by the Trust, appropriate to the grade and responsibilities of the post.
Person Specification – Youth Involvement Lead
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.
Skills required
Essential
- Ability to think strategically, so as to horizon scan, spot opportunities, and advise CWT on emerging trends/issues
- Well-developed communication skills to share often complex and sensitive information, orally and in writing, to a range of audiences
- Excellent attention to detail and very good Microsoft Office 365 skills
- Ability to work efficiently, accurately and at speed as necessary, prioritising effectively and working to deadlines
- Ability to exercise discretion and good judgement in dealing with confidential matters
- Budget management skills and high levels of organisation
Experience
Essential
- A strong track record of delivering against project or initiative targets regarding timelines and expected outputs including budgets
- Experience of working with young people who have lived and living experience of mental health challenges (this can be in a range of settings e.g., education, healthcare, volunteering etc)
- Knowledge and understanding of wellbeing policies / safeguarding processes and procedures
- Experience of engaging young people in groups and individually
- Knowledge or experience of working in meaningful participation / co-production with young people
Desirable
- Knowledge of the education and/or health sector, ideally some experience of working within schools / colleges / universities or a mental health care setting
- Experience working in the UK charity sector
Personal attributes
Essential
- A commitment to working to diversity, equity and inclusion, and a desire to meet the charity’s objectives.
- Passionate about the value of youth voice and excited about enabling lived and living experience to inform a mental health charity's work
- Ability to work flexibly around the timetables and commitments of the Youth Ambassadors, who also study and/or work elsewhere
- Capable of working as part of a team and autonomously
- Initiative-taker and solution-minded with a proactive attitude towards any task or challenge
- Professional, enthusiastic and flexible, with a strong willingness to listen and learn
- A commitment to working to meet the charity's objectives
To apply
If you would like an informal discussion with the current post holder, Naomi Dannatt, this can be arranged by emailing recruitment(at)charliewaller(dot)org
The deadline for applications is 12noon on Friday 5 June.
Please submit via your chosen job website, or send your CV and a supporting statement to the email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers.
Applications will not be considered without a supporting statement.
You will hear back from us by Tuesday 9 June, if not before and should you be shortlisted, an interview will take place on the morning of Thursday 11 June in Newbury.
We will provide 50% of the interview questions in advance so that all candidates can perform at their best.
To educate young people and those around them about their mental health and wellbeing.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for 2 x Children & Young People Caseworkers to join the team in South Wales, one position is for 30 hours per week and the other for 22.5 hours per week, actual hours can be discussed at interview. Please state in your personal statement which role you are interested in.
This role is offered as hybrid working from home and at least one day per week from our office in Llanrumney, Cardiff. Regular travel will also be required throughout the area.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role
As a CYP Caseworker you will:
- Deliver excellent services to Children and Young People who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process.
- Help Children & Young People cope and recover from the effects of crime.
- Act as a single point of contact, undertaking effective need and risk assessments.
- Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims.
You will need:
- Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting.
- Previous experience of working with vulnerable CYP.
- To be able to work without direct supervision, prioritising work and managing competing demands.
- The ability to complete needs and risk assessments.
- To demonstrate empathy.
- Knowledge of the Criminal Justice System and Safeguarding principles.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Our client is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest. With a committed, dedicated staff team and clear plans to scale reach, support and impact, this charity lives its values by being positive, collaborative and ambitious in all it does.
Business Development Manager
Hybrid - predominantly home-based with occasional travel
Permanent
22.5 - 30 hrs hours per week (negotiable, 3-4 days a week)
£39,000 - £45,000 (pro-rata for part-time hours)
Reporting to the Director of Income and Engagement, you will identify, assess and manage contract and funding opportunities. You'll lead the development of compelling, high-quality and cost-effective bids and proposals (including re-securing existing contracts), coordinating bid plans and bid teams to ensure a consistent approach. You will also support mobilisation of new contracts and services and build relationships with commissioners, funders and partners. Using insight, outcomes data and carers' feedback, you'll strengthen bids, inform service improvement and support the development of innovative service models that improve outcomes for carers.
To be successful in this role, you will bring a strong track record of securing new contracts and re-securing existing contracts, with experience of commissioning and procurement processes in health, social care or the voluntary sector. You'll have proven experience of leading bid development activity and bid teams, producing high-quality, persuasive proposals to tight deadlines, alongside strong senior stakeholder engagement skills with commissioners, funders and partner organisations. You'll bring a good understanding of health and care systems (including Local Authority and Integrated Care System priorities and pressures), plus experience of service design and improvement, working collaboratively with multi-disciplinary teams and people with lived experience.
How to apply
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. To formally apply, you will need to complete a supporting statement (max. 2 sides of A4) by COB on Monday 8 June. . Interviews will be held on Monday 15 June and Friday 19 June.
Harris Hill is seeking an Individual Giving Manager ASAP for 3-6 months, to replace a leaver and interim recruitment period.
This is a hybrid role, working 1-2dpw in the office, will pay £38-45kpa, and will consider 4 or 5dpw total. The role is also open to possible permanent application when they recruit.
The responsibilities for the interim will include:
Keep the wheels on the current programme
Form part of the panel of Senior IG Officer recruitment
Review and make recommendations for current programme
Complete with support of Head a feasibility study of utilising agencies - we currently do most things inhouse
Project manage the transition of our lottery product to a new supplier (it currently sits inhouse and within our current CRM, but is not going to be housed within our new CRM)
Develop and start to implement a Regular Giving programme - it is one of the highest performing income streams in the programme, but no stewardship or upgrade activity is happening.
Good to know
We are in the middle of CRM transition from DonorFlex to Beacon - don't need to have experience of either, just have good experience of using CRMs to best practise
The current programme is not very sophisticated - no AB testing, very little outsourcing, status of data has limited progress but current workarounds drain resource. So - amazing opportunity for an interim to come in and revolutionise the programme pretty easily
If you are interested, please apply for more information.
Prospectus is delighted to be supporting a regional organisation in the search for a new Philanthropy Manager.
This is an exciting time to be joining this organisation, who focus on strengthening local communities and improving lives across Kirklees. Since 2015, the Foundation has distributed over £8 million in funding to local charities, voluntary organisations and community groups, and currently manages an endowment valued at £3.6 million.
As the Philanthropy Manager, you will be responsible for building and managing a high-quality pipeline of prospective supporters, with a strong emphasis on major gift fundraising, high-value relationship development and legacy conversations, ensuring donors are supported to give in ways that deliver lasting impact.
To be successful as the Philanthropy Manager, you will be a confident and credible relationship builder, skilled in engaging and influencing a wide range of stakeholders. With a proactive and outcomes-focused approach, you will be comfortable working to clear income objectives within a relationship-led fundraising model.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Rhiannon Mehta at Prospectus.
If you are interested in applying to this position, please submit your CV and a covering letter in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
We are looking for a strategic, values-driven and analytical Systems Improvement & Learning Lead to strengthen the effectiveness, consistency and impact of domestic abuse services across London, ensuring meaningful safeguarding outcomes for victims and survivors.
This role is full-time and hybrid, with a minimum of one day per week in the office and occasional travel across London to engage with partners and services.
As a Systems Improvement & Learning Lead, you will be a senior leader within our Pan London Domestic Abuse Service, sitting on the Domestic Abuse Leadership Team and reporting to the Head of Service.
You will lead system improvement, learning and operational excellence across our London services, with a specific focus on MARAC practice and impact, high-risk harm and homicide prevention, learning from Domestic Abuse Related Death Reviews (DARDRs), and equity, access and cultural competence.
This role combines strategic challenge with operational leadership. It requires credibility with frontline practitioners, confidence with senior leaders, and persistence where systems resist change.
Key Responsibilities:
- Act as a senior point of contact for statutory and voluntary sector partners, providing constructive challenge and system leadership on safeguarding priorities.
- Lead pan-London continuous improvement activity, using data, frontline insight and review learning to drive consistency, quality and impact across services.
- Use system data, frontline insight and survivor narratives to identify risk, challenge ineffective practice and improve outcomes.
- Act as a credible senior partner to statutory and voluntary agencies, providing constructive challenge on safeguarding effectiveness.
- Analyse MARAC practice across London, identifying variation in thresholds, models, decision-making and follow-up, to drive meaningful improvement.
- Ensure MARAC participation is risk-focused and proportionate, promoting effective multi-agency safeguarding action beyond formal meetings.
- Provide operational leadership and line management, ensuring high standards of safeguarding, supervision, wellbeing and professional accountability.
- Champion equity, access and culturally competent practice, addressing systemic barriers to safety.
About You:
Ideally, you will be an experienced system leader with a strong operational background in domestic abuse and safeguarding. You will bring credibility, analytical rigour and the confidence to challenge established practice constructively, while maintaining effective partnerships across complex, multi-agency environments.
You will be motivated by learning, improvement and equity, with a strong commitment to trauma-informed, culturally competent and survivor-centred practice.
This is not a coordination, compliance or meeting-management role - it is a role for someone prepared to lead change where it matters most.
You Will Need:
- Proven leadership and relationship-management experience, including delivering through multi-site teams and complex partnerships.
- Strong operational understanding of domestic abuse, safeguarding and homicide-prevention systems, including MARAC, DARDRs and the role of IDVAs.
- Demonstrable ability to analyse complex qualitative and quantitative data to identify systemic risk, learning and missed prevention opportunities.
- Experience translating learning from serious harm or death reviews into credible, practical service improvement.
- Professional confidence and credibility to challenge entrenched practice while maintaining effective working relationships
- A survivor-centred, trauma-informed approach with a strong commitment to equity, access and cultural competence
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
Volunteer Coordinator
Location: Milton Keynes, Buckinghamshire (minimum 3 days in office per week)
Salary: £29,000 - £32,000 per annum
Vacancy Type: 12 month contract, Full time 37.5 hours per week
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.
Main Purpose & Scope of the Role:
The Volunteer Coordinator is responsible for the coordination, delivery and ongoing support of volunteer activity across the charity, ensuring volunteers have a positive, meaningful and well‑supported experience.
This role combines hands‑on volunteer coordination with people engagement activity, supporting engagement, communication and safeguarding processes across both volunteers and staff. The postholder works closely with colleagues across the organisation to ensure volunteer involvement is well‑planned, compliant and aligned with operational needs.
What You’ll Do:
You will coordinate the end to end volunteer journey, from recruitment and onboarding through to ongoing support, engagement and departure. You will act as a key point of contact for volunteers, support teams to work effectively with volunteers, and ensure accurate records, communication and safeguarding processes are maintained.
Reports to: People Engagement Manager
About the Role
This is an operational, people‑focused role suited to someone who enjoys building relationships, organising activity and supporting others. You will work closely with staff, volunteers and external partners, ensuring volunteering activity runs smoothly and consistently across the charity.
The role requires excellent organisation, strong communication skills and confidence.
Responsibilities of the Role
Volunteer Recruitment & Engagement
- Coordinate volunteer recruitment activity to meet charity needs
- Support the delivery of volunteer marketing campaigns across social media, recruitment platforms and community networks
- Build and maintain relationships with community groups, schools, businesses and partner organisations
- Represent the charity at volunteer recruitment events and community activities
- Support interviews and suitability assessments for prospective volunteers
- Ensure references and checks are completed in line with policy
Volunteer Onboarding, Training & Support
- Coordinate induction processes for new volunteers
- Ensure volunteers receive appropriate role specific training, working with internal teams
- Maintain regular communication with volunteers to support engagement and retention
- Act as a key point of contact for volunteer queries or concerns
- Support volunteers leaving the organisation and gather feedback
Volunteer Engagement & Communication
- Support clear and consistent communication with volunteers across the charity
- Maintain and update volunteer communications via Assemble and other platforms
- Support the Volunteer Forum and other engagement initiatives
- Develop and maintain guidance and resources for staff working with volunteers
Compliance & Administration
- Ensure volunteer activity complies with safeguarding, GDPR, health & safety and volunteer management standards
- Maintain accurate and up to date volunteer records on Assemble
- Monitor volunteer data and prepare basic reports on recruitment, engagement and retention
- Escalate safeguarding or compliance concerns to the appropriate manager
Fundraising & Cross Departmental Support
- Coordinate volunteer involvement in fundraising events and campaigns
- Work closely with fundraising, operations and HR colleagues to ensure volunteer support is effective and well planned
- Promote good practice in volunteering across teams
Person Specification
Experience & Qualifications
Essential
- Experience in volunteer coordination, people engagement or a related role
- Strong organisational skills with excellent attention to detail
- Confident communicator with the ability to build positive relationships quickly
- Experience working with databases or volunteer management systems
- Ability to work independently and collaboratively across teams
- Understanding of safeguarding and confidentiality principles
- Good IT skills including Microsoft 365
Desirable
- Experience working in the charity sector
- Knowledge of volunteer management systems (e.g. Assemble)
- Experience supporting training or group facilitation
- Interest in animal welfare, assistance dogs or medical research
Other Requirements
- Willingness to travel occasionally to attend recruitment events or meetings
Diversity, Equality & Inclusion
We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
To Apply
If you feel you are a suitable candidate and would like to work for Medical Detection Dogs, please do not hesitate to apply.
We are currently looking for an Independent Domestic Violence Advocate (IDVA) to join the Drive team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home, Victim Support Office at Singer Street.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in London with hybrid working. As a DRIVE Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- an understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- knowledge of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- to understand safeguarding issues, and the legal responsibilities surrounding these issues.
- experience of direct service delivery to victims of domestic abuse or other vulnerable people.
- good communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description:
Job Title: Physical Health Connector
Responsible to: Senior PHC
Location: Community based across Birmingham and Solihull with flexible outreach and hybrid working (work from home 3 to 4 days a week expected)
Contract: Fixed term to 31st March 2027
Working Hours: Fulltime 37.5 (9 day fortnight every other Monday-non working)
Salary: £26,227.50
The Active Wellbeing Society
The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working with communities to identify, mitigate and remove barriers that prevent them from living active and connected lives.
As part of our approach, we are excited to be working in partnership to develop a health connector service which will focus on improving health outcomes for people with severe mental illness.
We are working in collaboration with Primary Care Networks (PCN) and The Primary Care Mental Health Teams who are delivered as part of a partnership between Forward-Thinking Birmingham (FTB) and the Birmingham and Solihull Mental Health Foundation Trust (BSMHFT).
Job Purpose:
The Physical Health Connector will work within TAWS to support people experiencing mental health challenges, severe mental illness (SMI), and health inequalities to improve their physical health and wellbeing.
The role focuses on relationship based support, community engagement, and system navigation, helping people overcome barriers to accessing physical healthcare and wider support. The post holder will act as a trusted, nonclinical bridge between individuals, communities, and statutory services, particularly primary care.
Requirements:
- Build trusting relationships with individuals through outreach, community presence and one-to-one telephone support (predominantly phone support from home), with people who are underserved or disengaged from statutory services.
- Educate through practical, emotional and motivational support using strengths-based, trauma-informed and culturally responsive approaches to support engagement with physical health.
- Engage and encourage individuals to access physical health checks and screenings, helping them understand what to expect and how to prepare for appointments. Driving individuals towards attending their appointments is key to success.
- Identify and address barriers to engagement such as stigma, access issues or past negative experiences of healthcare. Over the phone, coordinate appointments, send reminders, follow up disengagement and advocate for reasonable adjustments and person-centred care.
- Drive stakeholder and partner organisation engagement as a link between TAWS, primary care, mental health services and community partners to support joined-up working. Build effective relationships with GP practices, PCNs, mental health teams and VCFSE organisations, representing the VCFSE perspective when required.
- Work collaboratively with partners to avoid duplication and champion community-led solutions. Map, promote and refer into local community assets and VCFSE services that support physical and emotional wellbeing.
- Maintain accurate records and contribute to monitoring and reporting requirements for funders and partners. Share learning, insight and community feedback to support service improvement and evaluation.
Experience, Knowledge and Values:
- Experience of working in a voluntary, community, faith, social enterprise (VCFSE), community or outreach setting is essential.
- Experience of supporting people with mental health needs, including Serious Mental Illness (SMI), health inequalities or social exclusion is required, with experience of psychosis, schizophrenia, bipolar disorder or addiction being desirable.
- A sound understanding of trauma-informed and strengths-based practice, with the ability to apply these approaches in day-to-day work.
- Experience of working in connector, navigator, link worker, peer support or advocacy roles would be an advantage.
- Strong communication and relationship-building skills, with experience of engaging individuals through a range of methods including telephone (primarily), digital and face-to-face contact.
- Ability to build trust with service users and develop effective professional relationships across health and community networks.
- Good organisational and data management skills, with experience of maintaining accurate records and working towards agreed targets and KPIs.
- Experience of using health or case management systems (such as Rio, SystmOne, EMIS or bespoke systems), alongside strong verbal, written and IT skills.
- Demonstrable experience of working collaboratively with a wide range of stakeholders, including primary care, mental health services and community partners.
- Resilient, flexible and able to remain calm in challenging situations, including when working with individuals affected by substance misuse, offending behaviour or homelessness.
- A proactive, adaptable approach to managing competing demands and complex needs.
Additional Requirements
- A full UK driving licence and access to a vehicle would be desirable.
Benefits:
We offer our team members a comprehensive staff benefits offering to include:
- 9 Day working week - every other Monday is Non-working!
- Annual Leave – 38 days! 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays.
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day).
- Fantastic volunteering opportunities within The Active Wellbeing Society every month.
Moving Medicine Patients Project Coordinator - Job Description
Office and home based - Hybrid Working
With occasional travel for meetings, events or project delivery across the UK
Role Purpose
The Moving Medicine Patients Project Coordinator will support the delivery and coordination of nationally significant, cross-sector programmes aimed at reducing barriers to physical activity for people living with long-term health conditions.
The role works across major national projects, including the Sport England-funded Moving Together project and the FSEM and Nuffield Health partnership project focused on person-centred care pathways.
The postholder will coordinate project activity across health, physical activity, policy, academic and community sectors, supporting stakeholder engagement, governance, communications, events, evaluation and delivery.
This is a fast-paced, multi-partner role requiring organisation, initiative and the ability to maintain momentum across complex workstreams, contributing to wider systems-change efforts to improve access to physical activity and reduce inequalities.
Duties
· Coordinate day-to-day project activities across multiple projects and partners
· Schedule and manage meetings, events and stakeholder engagement activity
· Prepare agendas, take minutes and track actions from governance meetings
· Maintain project documentation including plans, trackers and reports
· Support communications outputs such as newsletters, briefings and stakeholder updates
· Assist with delivery of workshops, webinars and engagement sessions
· Liaise with partners, suppliers and stakeholders to ensure smooth delivery
· Support financial processes including invoice tracking and budget monitoring
· Contribute to evaluation activity, including data collection and feedback processes
Responsibilities
Project Coordination & Delivery
- Support planning and delivery of project activity across multiple national workstreams
- Maintain project plans, timelines, trackers and delivery actions
- Monitor progress and escalate risks, delays or issues
Stakeholder Engagement & Partnership Working
- Act as a key liaison between internal teams and external stakeholders
- Build and maintain effective relationships across sectors
- Support inclusive engagement with diverse communities and stakeholders
Events & Engagement
- Coordinate meetings, workshops, webinars and stakeholder events
- Support logistics, communications and follow-up actions
Communications & Resources
- Assist with internal and external communications, including updates and materials
- Support development and dissemination of project resources
Evaluation & Reporting
- Support data collection, evaluation and reporting processes
- Contribute to reports, presentations and documentation
Governance & Administration
- Provide secretariat support to governance groups and working groups
- Support financial administration and operational processes
Accountabilities
- Accurate and timely coordination of project activities and deliverables
- Maintaining up-to-date project plans, records and documentation
- Effective communication and coordination across stakeholders and partners
- Delivery of high-quality administrative, governance and event support
- Proactive identification and escalation of risks, issues or delays
- Contribution to project reporting, evaluation and continuous improvement
- Supporting inclusive and equitable project delivery
Job Attributes / Skills / Requirements
Essential
- Strong organisational skills with the ability to manage multiple priorities and deadlines
- Excellent written and verbal communication skills
- Confident stakeholder engagement and relationship management across multiple partners
- Experience coordinating projects, programmes or partnerships
- Ability to work independently, proactively and as part of a team
- Experience supporting meetings, events, workshops or webinars
- Strong administrative and operational coordination skills
- High attention to detail with effective problem-solving ability
- Confident using Microsoft Office and cloud-based systems
Desirable
- Experience working in health, physical activity, public, charity or education sectors
- Experience working with clinicians, academics, policy stakeholders or people with lived experience
- Familiarity with UK healthcare systems, physical activity sector, or health inequalities
- Experience supporting communications, content development or resource creation
- Experience supporting evaluation, reporting or data collection processes
- Experience working across complex partnerships or systems-change programmes
- Experience using project management tools or financial systems (e.g. Xero)
Personal Attributes
- Highly organised and dependable
- Collaborative and relationship-focused
- Proactive and solutions-oriented
- Comfortable working within complexity and ambiguity
- Able to balance competing priorities calmly and effectively
- Passionate about reducing inequalities and improving access to physical activity and health
Qualifications
Essential
Educated to HND level or degree (or equivalent professional experience) in public health, sport, project management, healthcare, communications or a related field.
The client requests no contact from agencies or media sales.
We’re currently looking for a Personal Assistant to the Group Chief Financial Officer and Director of Membership & Inclusion, offered on a fixed term basis until the end of January 2027 as maternity cover, to help us deliver our mission. This is a part-time role (0.8 FTE, 28 hours per week, worked across four days Monday to Thursday), with an ideal planned start date in mid-June 2026.
What’s it like working at the IOP?
The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance, dental insurance etc
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
You will provide high-quality Personal Assistant support to the Group CFO and the Director of Membership & Inclusion, ensuring their time is managed effectively and enabling them to deliver against the IOP’s strategic priorities.
Your responsibilities will include:
- Managing complex diaries, ensuring effective prioritisation of commitments and forward planning
- Coordinating meeting preparation, including collating briefings and papers to the required standard and timelines
- Providing professional administrative support, triaging communications and tracking actions
- Booking and coordinating travel and accommodation arrangements
- Processing expenses and invoices accurately and in a timely manner
- Supporting meetings through agenda setting, minute taking and action tracking
- Maintaining accurate filing systems and CRM records
Projects you may work on include:
- Supporting the planning and coordination of meetings, events and engagements involving the Group CFO and Director of Membership & Inclusion
- Ensuring accurate and timely preparation of documentation and briefings for internal and external meetings
- Undertaking ad hoc administrative and coordination tasks to support CEO Office priorities
Who will I work with?
You’ll work closely with a wide range of colleagues and stakeholders, including:
- The Executive Assistant to the Group CEO & President and fellow PAs in the CEO Office Team, working collaboratively to ensure high-quality support across the Executive Team
- Members of the Executive Team, Leadership Team and colleagues across the IOP
- Internal and external stakeholders, requiring professional communication, discretion and attention to detail
Ideally, we hope you’ll apply if you bring:
Essential:
- Significant experience as a Personal Assistant or senior administrative support in a fast-paced environment
- Excellent organisational and prioritisation skills, with strong attention to detail
- Excellent written and verbal communication skills, with the ability to produce clear and accurate documentation
- Strong IT skills, including confident use of Microsoft 365 applications (Outlook, Word, Excel and PowerPoint)
Nice to have:
- Experience of working in a governance, membership or similar organisational environment
- Experience using CRM systems and maintaining accurate data records
- A professional qualification as a Personal Assistant or Executive Assistant
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard. This role does, however, involve regular working every week at our head office.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organisation we meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Claudia Jones organisation (CJO) Is looking to appoint a highly skilled Executive Director with experience of working in the Voluntary/Community sector to support the development of the organisation. This is a key appointment funded for 1year.
CJO is one of the few small Black lead charities in London, enhancing the quality of life for African Caribbean Women and Families. Founded in 1982 at the request of Caribbean women, CJO delivers family-centred services for women with children 0-16yrs, Gender- based violence support, connections for older people, health and wellbeing activities, counselling and therapeutic interventions to inspire and empower African Caribbean heritage women and families.
Reporting to the board of directors/trustees, the Executive Director will oversee the strategic and operational efficiencies of our programmes and staff. This experienced leader will not only understand the working of the voluntary/community sector but also have experience in developing and implementing a successful fundraising plan. Experience of hiring and managing staff is essential and establishing relationships with local community groups is a plus. Most importantly, the Executive Director should be highly effective in a Leadership role that requires clear communication skills and decisiveness. It is important that the post holder embraces our community -based broader philosophy of investment in our community.
Note: Considering the nature of work and focus of the Claudia Jones Organisation, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Paragraph 1, Schedule 9, of the Equality Act 2010. Black and ‘Minority Ethnic’ Women only need apply (Schedule 9, Part 1, 158 and 159 Equality Act 2010). We are an Equal Opportunities employer
Objectives of this role
- Support the development and cultivation of an active and engaged Board of trustees, standing and advisory committees
- Work closely with the Board/Trustees and committees to assess and address issues affecting the organisation
- Identify, engage leverage and cultivate community resources, influence and connections to further the initiatives and mission of the organisation
- Oversee daily operations of the organisation, providing executive direction for programmes, strategies and efficiencies, compliance and quality assurance
- Identify and address staffing requirements for efficient operations, and maintain a strong work culture that attracts and retains people while driving the organisation’s mission
- Increase awareness of the organisation by being the main spoke person of the charity for external communication, both verbally and written
- Develop capital and operating budgets for assigned programmes, planning for short and long-term program needs
- Comply with all national and local regulations
Responsibilities
- Create business plans to achieve goals and objectives and presenting to the board/trustees for approval
- Meet annual fundraising goals in partnership with colleagues/staff team to obtain financial support from grant giving organisations, foundations, statutory organisations, cooperations and other funding sources
- Work with Staff and Board/trustees on other annual community initiatives, programmes and all external communications, including website, newsletters, promotional materials including the media
- Serve as the face of the organisation and participate in external events to increase visibility, credibility and market brand, and develop strategic partnership to further increase community awareness and expand programmes
- Build and lead an effective team that’s dedicated to fulfilling the organisation’s mission through highly successful programmes, community engagement and fundraising
- Manage staff members, volunteers and clients whose experience, cultures and languages reflect the community served by the organisation
Required Skills and Qualification
- Five or more years of experience in senior management preferably with a Charity
- Strong experience in public relations, marketing and fundraising
- Knowledge of leadership and management principles for voluntary/community sector
- Proven success working with a board of directors/trustees
- Innovative approach to business planning
- Dynamic and charismatic team player who enjoys being the public face of the organisation
Preferred Skills and qualifications
- Degree (or equivalent) in business, human resources or finance
- Experience in managing budgets
- Exceptional verbal, written and visual communication skills
- Experience in community engagement and volunteer development
- Experience in working in a cross functional and complex reporting environment
JOB SPECIFICATION
Essential
- At least 5 years relevant experience of managing a charitable organisation.
- Demonstrable senior leadership and strategic management
- Demonstrable passion for, or commitment to, the work of CJO
- Good understanding of the charity sector’s regulatory frameworks and legislation.
- Experience of building positive working relationships and managing teams/performance.
- Good judgement and able to act decisively
- Collaborative, open and able to constructively challenge and inspire
- In-depth knowledge of managing family support and VAWG/GBV services that includes children and young people
- Experience of working in and managing organisational change and development
- Experience of working with consultants and contractors
- Demonstrable experience of working in the sector and understanding of the challenges of the African Heritage women and family
- Demonstrable experience of successful fundraising from a range of sources including trust and foundations and maintaining relationships.
- Substantial experience of budget management and financial accountability at £150K and above.
- Experience of managing a varied and demanding workload
- A credible and inspiring communicator and negotiator
DESIRABLE
- Experience of gaining quality marks for services.
- Experience of using case management systems.
- A good understanding of GDPR.
APPLICATION GUIDANCE
- Following the points above will assist you to demonstrate your suitability for the role and assist the panel in ensuring an accurate assessment of your application.
- Respond to each person specification point in order when completing your supporting statement
- Provide practical examples of how you meet the criteria where possible. Examples can be from paid / voluntary roles / your life experience.
HOW TO APPLY
Candidates are asked to submit:
- a CV of no more than 2 sides of A4, font size 12
- a Supporting Statement of no more than 3 sides of A4, font size 12
- Our completed Equality & Diversity Form
Closing Date & Time: 29th May 2026
Interview Date: Interviews are expected to take place in person On 08th June, 2026
If you have not received a response to your application within 21 days of the closing date you can assume your application has not been successful on this occasion.
Should you be successful, two satisfactory References from previous employers are required and an Enhanced DBS check.
CJO is an Equal Opportunities Employer.
All candidates must have the right to live and work in the UK.
We will only be able to contact shortlisted candidates.
Claudia Jones Organisation was established in 1982. Primarily the organisation supports and empowers women and families of African Caribbean heritage
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Pop-up Shop Lead will manage all aspects of the Derry Castle Street Pop Up Shop, including leading and supporting volunteers, maximising income generation and ensuring an excellent customer and donor experience.
As this is a newly established pop-up shop, the post holder will play a key role in setting up, developing and embedding the shop within the local community during its first year of operation. This includes building volunteer capacity, developing donation streams, establishing effective shop systems and contributing to the evaluation of the pop-up model to inform future retail development.
The post holder will act as an ambassador for Concern Worldwide, ensuring the shop becomes a welcoming, sustainable and successful community retail space that supports Concern’s mission and raises awareness of its work and campaigns.
This is an exciting time to join the retail team as we establish and grow this new community-focused pop‑up shop.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 24 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Retail Development in Northern Ireland
Concern Worldwide operates a growing retail network of seven shops across Northern Ireland, each playing an important role in supporting our work to end extreme poverty. Our portfolio currently includes two specialist bookshops located in Derry and Holywood, alongside five established charity shops in Ballycastle, Newcastle and across Belfast on the Lisburn Road, Antrim Road and Ormeau Road.
While relatively small in scale, our retail operation is ambitious, dynamic and entering an exciting period of development. Over recent years we have strengthened performance, modernised operations and built resilient shop teams supported by dedicated volunteers and staff.
With further shop openings planned and new retail models being explored, including pop up and diversified formats, this is a pivotal moment for retail growth in Northern Ireland. We are expanding not simply in size but in ambition, testing innovative approaches to charity retail while strengthening our presence within local communities.
Joining Concern Retail at this stage offers the opportunity to be part of a developing network where new ideas are welcomed, leadership is visible and individuals can directly shape the future direction of our retail programme.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Annual leave purchase scheme
• Enhanced maternity leave pay and shared parental leave
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Details of our benefits could be found on our website.
Job Location: Derry
2a Castle Street, Derry, BT48 6HQ
About You:
ESSENTIAL
Experience
- Experience working in a retail or customer facing environment.
- Experience supporting the setup, development or growth of a retail, community or social enterprise initiative.
- Experience organising priorities and working effectively within a fast-paced operational environment.
- Experience supervising or coordinating people within a retail, hospitality, charity or customer-focused environment.
- Experience supporting the day to day running of a shop, store or customer focused operation.
- Experience contributing to sales performance, income generation or achievement of target.
- Demonstrated ability to take initiative and work independently within a busy operational environment.
Applications are welcomed from candidates with experience in retail, hospitality, community projects, social enterprise or other customer focused environments who can demonstrate transferable skills and motivation to succeed in charity retail.
Knowledge and Skills
- Strong interpersonal and communication skills with the ability to engage confidently with colleagues, volunteers, donors and customers.
- Organised and proactive approach with the ability to manage competing priorities.
- Commercial awareness and an understanding of how good retail practice drives income.
- Ability to work in a practical, hands on retail environment while contributing ideas to grow and develop the shop.
- Basic numeracy and literacy skills suitable for retail administration, cash handling and reporting.
- Confidence using IT systems including email and Microsoft Office applications. Training will be provided where required.
- Awareness of social media or willingness to use digital channels to support shop promotion and volunteer engagement.
- Ability to build positive relationships and engage effectively with local communities and stakeholders.
Working Pattern
- Flexible approach to working hours, including weekends and Bank Holidays.
DESIRABLE
Where a high volume of applications is received, preference may be given to candidates who can demonstrate:
- Experience managing or supervising within charity retail or commercial retail.
- Experience opening, developing or growing a retail or community initiative.
- Experience recruiting, managing or supporting volunteers.
To view the full job description, please click on the link below to download the document.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
HOW TO APPLY
To apply for this post, please complete the application by 29th May 2026.
To give yourself the best chance of being shortlisted, please explain under each question how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB3
Annual Salary: £25,907 - £28,786 (4 days pro rata at £20,725.6 - £23,028.8).
New employees will normally start at the beginning of the pay band, with scope for progression over time.
The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.
It is the nature of this post that weekend working hours may be part of the normal working week.
This appointment is conditional upon the satisfactory completion of a three-month probationary period.
Deadline: 29th May 2026
Please note that Concern reserves the right to close this vacancy early and to interview candidates on a rolling basis due to the urgency of filling this role. Applicants are therefore encouraged to submit their application as soon as possible to avoid missing out.
All candidates who are short-listed for an interview will be notified via email.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
The client requests no contact from agencies or media sales.




