Contract jobs

Secondment/Fixed Term opportunity until March 31st 2027

The Rough Sleeping Prevention Project (RSPP) works across Islington and Lambeth and provides a rapid response service, intervening to ensure no one needs to sleep rough.

What you'll be doing

In the role of a Support Assistant (known internally as Hub Assistant), you'll jointly manage the safe day to day running of the project with other members of the team and to provide basic support and advice to clients. You will also be the first point of contact for clients and visitors and coordinating the Health and Safety within the service. 

In this vital role, it is essential that you are flexible to work on the weekly rota to ensure services are accessible to those who are homeless, at the time they most need our support.

Working days are Monday – Friday. Exact hours to be agreed upon.

About you

We are always on the lookout for enthusiastic people to join us. If you have a genuine desire to support people to transform their lives you don’t need to have direct experience to succeed in these roles. Why not give it a go by joining the team to support our clients on their recovery journey?

You’ll have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations. We will provide you with the rest through our training and development programs, where you will develop the skills to provide high quality person centred support to clients.

If you have a good understanding of the complex issues faced by homeless people and the ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation we encourage you to apply!

How to apply 

To find out more and apply please click the apply button. 

Early application is advised, as we may close the vacancy earlier than advised should we receive a sufficient number of applications.

Closing date: 10am on 11th May 2026

Interview and assessments on: 21st May 2026

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking for a senior digital marketing manager – email to jointly lead our team as part of a job share to deliver high performing email campaigns and automations to support the charity’s activity. Working closely together with the other senior digital marketing manager – email, you’ll work across large email projects and campaigns, support the team’s workload and priorities, and create processes to best support their success.

Line managing 2 digital marketing officer email roles, you’ll support their development and contribute to our email strategy together with the head of digital engagement.

Working with the senior manager, marketing and communications planning and measurement (owned earned shared paid channels) you’ll be a key part of shaping and ensuring consistency across all our channels.

About you

You’ll have substantial email experience and knowledge, being confident creating and optimizing complex automations alongside managing relationships with email platforms.

You’ll be passionate about delivering the best experience and engagement with email and understand best practices and the importance of data and testing.

You’ll be well organised and have strong prioritisation and communication skills, working across the organization on a diverse range of campaigns and projects.

Job description and benefits

Please download the job description and our attractive benefits package.

Location, hybrid working and salary range

This role is primarily based in our London office. Our hybrid working model allows you to work up to 2.5 days per week at home, and 1 day in the office per week.

The salary range is:

£32,900 to £34,300 per annum based in London

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date Tuesday 5 May 2026 9 am

Interview date week commencing 18 May 2026

Do you have experience of working with diverse or marginalised communities and supporting volunteers? Have you been affected by hepatitis B? We are looking for someone with lived experience of the hepatitis B Virus who is passionate and skilled to support others on their journey from diagnosis to being in care. The role requires excellent communication and organisational skills. Creativity and innovation welcome! 

You will develop and support a network of volunteer peers delivering key hepatitis B messages across North East London, working with communities including South Asian, African, Caribbean and Eastern European populations. Your role will involve organising and delivering awareness and testing events in community settings, building partnerships with local organisations, and supporting individuals to access testing, treatment and ongoing care.

Position: Community Voice Officer

Location: Barnsley, South Yorkshire

Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office

Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata

 Reportable to: Healthwatch Manager

Direct reports: None

Job Purpose

Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley.  The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill.  This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.

You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.

Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.

By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.

Key focus areas you could be working on include topics such as system-wide shifts

· Hospital to Community

· Analogue to Digital

· Sickness to Prevention

· Health on the high street

· The Barnsley 2040 vision

As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media.  Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.

Employee benefits

- 33 days of annual leave (including bank holiday) which increases with longevity

- all staff given time off between Christmas and New Year without it impacting your leave entitlement

- enhanced sick pay during probation and increased entitlement with longevity

- 5% pension contribution

- discounts at local gym

- Enhanced maternity pay

We're looking for a kind, compassionate and resilient Housing Advice Worker to join our Social Care Service in Kent.

£27,976.00 per annum, working 40 hours per week on a 1 year FTC.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Building supportive, trusting relationships with customers who are currently in refuge to make the transition to permanent accommodation smoother.
Supporting community customers who have accessed the Sanctuary Scheme to remain in their properties and manage the risks associated with that.
Supporting key customers to set personalised goals in the form of a move on Support Plan
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking.'
Ensuring customers have full access to any move on welfare support by completing move on paperwork prior to customers move on date.
Liaising and building partnerships with local charities to support customers with move on items
Accompany customers to property viewings.
Helping to set up utilities for move on customers
Working proactively with the refuge and IDVA teams and referring any clients/customers to the IDVAs where required.
Empowering customers to ensure they receive the service and benefits to which they are entitled
Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
Develop links with private sector landlords, estate agents and other housing providers in order to source additional units and move on accommodation
Deliver domestic abuse training and awareness raising to housing teams and local landlords forums
Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
Engage positively in reflective practice sessions with colleagues.
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
What you'll bring:

Essential:

NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

Full Driving Licence and access to use of vehicle

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Hours: 37.5 hours per week (excluding breaks)

Days: To be worked over 5 days, Monday to Friday, with core hours between 8am – 6pm

Contract: 18 month fixed-term contract in the first instance (subject to the successful completion of a 6-month probationary period)

Responsible to: Bruce Poole, Senior Strategic Lead for Wellbeing, Health and Social Care

Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN 

We are seeking to recruit to a brand new post and are looking for an experienced and strategically minded person to strengthen Salford CVS’s strategic VCSE leadership role within Salford.

Main purposes of the post

To provide strategic leadership for Salford CVS’s health and social care work, ensuring the VCSE sector is influential, represented and embedded within key strategic partnerships, boards and system-wide initiatives across Salford.

The postholder will work closely with the Senior Strategic Lead for Wellbeing, Health and Social Care to shape strategic agendas, strengthen cross-sector relationships and ensure VCSE voices help influence the city’s long-term plans relating to Health and Social Care.

For more information, please download the full Job Pack.

How to apply

Please download and complete our application form via the ‘Apply’ button.

Closing date: Noon on Tuesday 12th May 2026.

Interview date: Friday 22nd May 2026, in person at Salford CVS’ offices.

Job Purpose: Lead delivery of a national climate action programme (BELIEVE in Climate Action), managing cross-sector partnerships, stakeholder engagement and programme operations. Oversee youth-led initiatives and knowledge exchange, while also supporting university teams to deliver the ParliaMentors programme and strengthen student leadership and civic engagement.

• Salary: £40,204 (Band D, Point 3, including London weighting) / £36,501 (Band D, Point 3, elsewhere in the UK)
• Contract: 4.2 years (this is a fixed term contract, linked to the BELIEVE project, ending in September 2030)
• Location: primarily hybrid/remote, open to candidates anywhere in the UK. The project is based in England, so the role will involve regular travel to locations across England, including London.
• Hours: 1 FTE (0.8 FTE can be considered)
• Reporting to: Senior Programme Manager, Youth & Universities
• Start date: 3rd August 2026

About the role

We are seeking an experienced and strategic Programme Manager to lead delivery of Believe in Climate Action (BELIEVE), an ambitious national initiative at the intersection of climate action, youth leadership and community engagement (3 days per week). This role will also support the delivery of the UN Award winning ParliaMentors project, providing mentoring, training and leadership development opportunities to students across the country, and maintaining strong relationships with University partners (2 days per week).

This is a unique opportunity to lead a complex, high-impact programme that connects schools, communities, young people, researchers and policymakers, shaping a more inclusive and effective model of climate action across England. You would be joining a team that has been running impactful projects for 19 years, which centres the voices, needs and potential of young people to bring about change.

The BELIEVE project

BELIEVE in Climate Action (BELIEVE) is an ambitious and innovative national programme led by the Faith & Belief Forum in partnership with the Cambridge Interfaith Programme. Together, we are building a bold new model for climate action, one that connects grassroots communities, young leaders, researchers and policymakers through collaboration, co-learning and shared purpose.

This is a unique opportunity for an experienced Project Manager to lead a pioneering, cross-sector initiative that is reshaping how climate action happens in England. BELIEVE operates at the intersection of community engagement, youth leadership and policy influence, requiring strategic oversight, strong partnership management and the ability to navigate complexity across local, regional and national contexts.

BELIEVE is also a platform for sector leadership. It offers the opportunity to influence how climate engagement is understood and delivered, particularly by centring voices often excluded from mainstream climate discourse, including young people and those from diverse faith and belief backgrounds.

About the Faith & Belief Forum

For nearly 30 years, the Faith & Belief Forum has worked to build connected communities, a society that celebrates diversity, and to tackle faith and belief based hate, discrimination, division and polarisation.

We are a dynamic organisation, who puts the voices of our beneficiaries at the forefront. We work in schools to build connection, understanding and empathy, in universities to build confidence, skills and connection in the next generation of interfaith leaders, and in communities to celebrate the role that faith plays in society, and pilot new, innovative approaches to tackling hate and division at the local level.

Our team is diverse, talented, sensitive, and creative. We value building meaningful connection amongst ourselves, and with our partners and stakeholders.  We believe that a central solution to tackling division, polarisation and hate is connection, that is both expertly facilitated and heartfelt. In our projects this takes place through education, dialogue, social action projects, mentoring, training and development, public engagement events, and community led responses to local issues.

Key Responsibilities

Programme leadership & delivery

· Lead the strategic and operational delivery of BELIEVE across its three interlinked workstreams

· Ensure effective planning, implementation, monitoring and evaluation of a multi-year national programme

· Manage programme timelines, budgets, reporting and risk

Stakeholder engagement & partnerships

· Build and maintain strong relationships with cross-sector stakeholders, including schools, community organisations, funders, academic partners and policymakers

· Act as a senior point of contact for programme partners, ensuring alignment, accountability and collaboration

· Convene and facilitate high-level stakeholder spaces, including national workshops and knowledge-exchange forums

Team & youth leadership oversight

· Line manage the BELIEVE project Coordinator, ensuring timely and high quality delivery of workplans, supporting their development and training, managing any performance issues, and helping them to grow and thrive.

· Oversee delivery of the youth leadership strand, including internship programmes and youth-led climate action projects

Strategy, learning & influence

· Design internal evaluation frameworks and processes, in collaboration with University of Cambridge academics

· Translate research, learning and evaluation into programme development, communications and external influence

· Contribute to shaping national conversations on inclusive climate action

· Responsible for delivery, and ensuring programme outputs (reports, toolkits, events, digital platforms) are high-quality and impactful

Manage 2 teams of ParliaMentors students

· Support with delivery of the ParliaMentors programme, including facilitating workshops, having meetings with students, organising the logistics for various events throughout the year

· Mentor and support two teams of students at two universities as they work together to deliver a social action project

· Contributing to communications for the programme on social media, LinkedIn, and newsletters

· Support with delivering trainings for university staff

Person Specification

Essential Experience

· Significant experience managing complex, multi-partner programmes (ideally national or multi-regional)

· Demonstrable expertise in stakeholder engagement at a senior level, including building and maintaining strong partnerships across sectors

· Strong track record of delivering complex programmes on time and within budget

· Confidence and proven experience in line management (this role will line manage 1 Project Coordinator, and oversee an internship programme of up to 8 paid interns per year)

· Strong financial management skills, and experience managing large budgets (this role will be responsible for financial management of the BELIEVE project, and reporting to funders)

· Strong experience and understanding of Safeguarding, in charities and/ or school settings

Skills & Competencies

· Excellent project management skills, experienced in using project management tools

· Excellent relationship management and influencing skills

· Strategic thinking combined with strong operational delivery

· Ability to navigate complexity and work across different sectors and perspectives

· Strong written and verbal communication skills

Desirable

· Experience in climate action, sustainability or environmental programmes

· Understanding of faith, belief and/or intercultural engagement

· Experience working with research partners or translating evidence into practice

· Project management qualification

· CRM development experience

How to Apply

Please submit:

· Your CV (Max 2 pages)

· A cover letter detailing what motivated you to apply for the role, and how you meet the person specification.

Application deadline:

6th May 2026, 9:00 AM

Benefits include:

· Opportunity to work mainly remotely from home, with occasional travel to London and other locations across England required for schools, events, and activities.

· Generous annual leave from 25 days (pro rata) plus UK bank holidays, increasing with length of service and including a birthday day off after three years.

· 2 days paid volunteer leave (pro rata)

· Generous pension scheme to help you save for the future.

· Interfaith and intercultural learning opportunities

· Access to internal learning sessions on topics relevant to our sector

· Team events / away days / annual retreat

· Supportive and inclusive work environment with a focus on staff wellbeing 

Who we encourage to apply

We value sensitivity to the issues at the heart of our work and a strong commitment to The Faith & Belief Forum’s goals. We welcome applications from people of all backgrounds and lived experiences. We particularly encourage applications from Black, Asian and other minority ethnic communities, as well as from faith or belief communities currently underrepresented in our organisation, including Sikh, Muslim, Hindu, Buddhist, Jain and Zoroastrian communities. We warmly welcome applicants of all ages and experiences who share our vision and values, and are committed to creating an inclusive workplace, regardless of protected or unprotected characteristics, including but not limited to gender, disability, sexual orientation, and religion or belief.

We recognise that valuable experience can be gained through work, study, volunteering, or community involvement.

Unfortunately, we can only consider applications from individuals who have the unrestricted right to work in the UK, as we are unable to offer visa sponsorship. Applicants must also already be resident and based in the UK at the time of application.

Role Overview:
The Talent Set are delighted to partner with a leading charity on a dynamic Fundraising Officer role. This is an engaging opportunity for a fundraising professional to contribute to impactful campaigns over a six-month period. The role involves delivering supporter-focused activities that raise awareness and funds to improve lives.

Key Responsibilities:

• Assist in the planning and execution of key fundraising initiatives, including flagship campaigns and community challenge events.
• Manage supporter communications and stewarding efforts to enhance supporter loyalty and engagement.
• Collaborate with external agencies and internal teams to ensure smooth delivery of campaign activities.
• Provide high-quality supporter care via phone, email, and written communication, fostering positive relationships.
• Track campaign data using CRM and fundraising platforms, ensuring accurate reporting and evaluation of success.
• Ensure compliance with fundraising regulations and data protection standards, including GDPR.
• Contribute to a positive team environment, actively sharing insights and supporting organisational goals of inclusion and care.

Person Specification:

• Experience in supporter or mass fundraising campaigns, focusing on acquiring, engaging, and retaining donors or supporters.
• Ability to effectively manage multiple projects, meet deadlines, and deliver results within a structured environment.
• Strong relationship-building skills that enable collaboration with supporters and stakeholders at different levels.
• Excellent verbal and written communication skills, with the ability to interpret data and craft compelling messaging.
• Resourceful, adaptable, and capable of solving problems creatively within a team setting.
• Knowledge of UK fundraising regulations, GDPR, and supporter data management best practices.
• Commitment to principles of diversity, equity, and inclusion, with an understanding of the organisation’s core values and mission.

What’s on Offer:

• Salary: £35,000 pro rata
• Location: Hybrid – London
• Contract: Initial 6 months with a potential to go permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The organisation is dedicated to inclusive recruitment practices, offering equal opportunities to all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. Applications from diverse backgrounds are encouraged, and reasonable adjustments will be provided to support a fair process.

The Talent Set is delighted to partner with a leading educational institution to appoint an interim Website and Digital Engagement Manager. This pivotal role is responsible for overseeing web and digital solutions, ensuring an engaging, accessible, and compliant online presence that enhances the institution's brand and user experience.

Role Overview

The Website and Digital Engagement Manager will lead the web team in delivering innovative digital solutions, managing website performance, and ensuring accessibility and compliance standards are met. This role offers a unique opportunity to shape the digital landscape of a prominent educational organisation.

Key Responsibilities

• Lead and coordinate the web team to plan, develop, and execute web projects with a user-centred approach.
• Manage and maintain the university’s website, continuously improving usability and performance.
• Oversee content management, ensuring compliance with legal frameworks including GDPR, CMA, and Data Protection regulations.
• Monitor website analytics, deriving insights to optimise user engagement, navigation, and conversion rates.
• Oversee the design and evolution of the CMS and UI pattern library for consistency and compliance.
• Collaborate with UX/UI designers to implement usability testing and enhance user experience.
• Ensure all web content aligns with visual identity guidelines and promotes the university's brand voice.
• Manage relationships with digital solution providers and oversee technical support requests.
• Regularly review website security, accessibility, and legal compliance, liaising with legal teams as needed.

Person Specification

• Demonstrable experience working with stakeholders to gather requirements and translate them into effective web solutions.
• Proven ability to develop user-centred information architectures and design wireframes.
• Experience editing, managing, and creating web content suitable for diverse audiences.
• Familiarity with content management systems and front-end coding such as HTML and CSS.
• Proficiency with digital design tools, including Adobe Creative Suite.
• Understanding of accessibility standards, SEO optimisation, and digital best practices.
• Excellent organisational and communication skills, with a collaborative and adaptable approach.
• Ability to interpret web analytics data and translate insights into actionable improvements.
• Commitment to delivering high-quality user experiences and brand consistency.

What’s on Offer

3 months / 2-3 days a week in their midlands office.
£50k (pro rata) salary 
ASAP start

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are pleased to invite applications for the following opportunity:
Borough Service Manager - Ealing
Hours: 37.5 hours per week (Saturday and Sunday mandatory)
Salary: £33,845 p.a.
A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton.
We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems.
Closing date: Wednesday, 13th May 2026

JOB DESCRIPTION: BOROUGH SERVICE MANAGER
TITLE: Borough Service Manager - Ealing
SALARY: £33,845 p.a.
HOURS: 37.5 hours per week (Saturday and Sunday mandatory)
BASED AT: Southall and Acton – Ealing Borough
REPORTS TO: Operations Manager
JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
1.Running a Service
The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG).
2. Staff Management
The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG.
They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers.
The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG.
The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency.
3. Finance
The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG.
The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following:
• All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG.
• For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG.
• For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice.
4. Training
While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year:
• Boundaries and Confidentiality
• Safeguarding
• Communication Skills
• Dealing with Difficult Behaviour
• Diversity & Discrimination
5. BoB Policies and Procedures
As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines.
In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception.
6. Incident Reporting
The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG.
•All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence.
•Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours.
•Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected.
•It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services.
•Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence.
•Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above.
7. Relationship Management
The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive.
8. General
•To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project.
•To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines.
•To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary.
•To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies.
•To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies.
•To work with the Operations Manager regarding the development of the weekend service and the management of volunteers.
•To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager.
•To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services.
•To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity.
•To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership.
•To prepare for and attend monthly supervision session with the Operations Manager.
•To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.

NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.
This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.

PERSON SPECIFICATION CRITERIA
Required Experience
Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs.
Knowledge and Skills
Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.)
Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital.
Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.
Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.
Good computer skills in the use of Word, Excel and Power-point.
Personal qualities:
The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.
Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.
Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be valued.)
Build on Belief, 2026

Salary: £49,217
Contract: 18-month FTC
Location: London Hybrid
Closing date: 5^th May
Benefits:  Hybrid working, 25 days annual leave (bank holidays) increasing one day each year up to 33 days, up to 10% pension contribution, enhanced maternity/paternity/adoption leave

We are thrilled to be looking for an Individual Giving Manager to join the amazing team at Imperial Health Charity on an 18-month FTC. This is an exciting opportunity to build and shape a growing Individual Giving programme, taking ownership of face?to?face fundraising, direct marketing, and supporter journeys to deliver sustainable unrestricted income.

As Individual Giving Manager, you will lead the development and delivery of a multi?channel Individual Giving programme, manage all aspects of face?to?face fundraising, work closely with external agencies and internal stakeholders, and use insight and testing to continuously improve performance.  This is a newly created role, offering the chance to put plans into action, embed best practice and make a tangible impact from day one.

To be successful as the Individual Giving Manager you will need:

• Demonstrable experience in Individual Giving fundraising within the charity sector, including managing face?to?face fundraising programmes
• Proven track record of planning and delivering successful multi?channel fundraising campaigns, managing budgets and meeting income targets
• Experience managing agencies and suppliers, with a strong understanding of fundraising compliance, regulation and best practice

If you would like to discuss this role with us please contact us and quote the reference 2949JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in our London office, E1, with the requirement to travel as needed. Approx. one day a week in London but we are open to a range of flexible working options in line with Crisis’ Hybrid-Working Policy.

Hours: 35 per week

Contract: 12-month fixed-term contract

Salary: £56,124 per annum

Here at Crisis, we’ve launched a new brand, marketing and fundraising strategy which centres around four growth areas we’ve named the ‘Fab Four’: regular giving, mid-value, high-value and legacy. Three of these areas sit within the Individual Giving team so it’s an exciting time to join the organisation, to be bold, make a real impact and embed this new approach and strategy.

We’re looking someone with a strategic mindset who can manage and shape our ambitious Development programme, and lead the team to create a high-performing plan to grow our community of supporters and continue building a sustainable income pipeline. We are looking for someone who is energised by growth, has creative ambition, an analytical brain and is passionate about being part of an organisation who will end homelessness.

About the role

As a Senior Lead in Individual Giving & Supporter Experience, you’ll manage a high-performing team and oversee a varied programme of supporter communications and journeys. We are more ambitious than ever, and this role will have income responsibility of over £15m, so you will be working across complex and large-scale budgets and communication plans. Working across departments, you’ll embed a collaborative and insight-led approach to donor retention and supporter experience. 

You will lead the strategic planning and delivery of supporter development activity, from multi-channel appeals to tailored stewardship, and helping to grow income from regular giving and repeat giving audiences, as well as collaborating with Acquisition and Mid-Value and Legacy teams to grow a sustainable income pipeline. The warm Christmas appeal will be a key campaign moment in your year, and you’ll help ensure new supporters feel thanked, inspired, and motivated to stay with us for the long term. 

You’ll also help build the business case for future supporter Development investment and flex to support the wider Individual Giving and Supporter Experience team as priorities shift.

You have collective responsibility with your lead peers in the expansion of year-round campaigns, Regular Giving and Legacy expressions of interest. These are our team goals, in which we all play our part.

About you

• A commitment to ending homelessness and to Crisis’ values of being bold, impactful, collaborative and equitable
• Extensive experience in the strategic planning and delivery of large-scale, direct marketing programmes, ideally with a focus on retention and supporter development
• Knowledge of relationship marketing techniques and supporter engagement strategies, with an understanding of how to build long-term supporter value
• Experience leading, supporting and coaching a team through a busy period while maintaining performance, wellbeing and supporting development
• Strong analytical and data-interpretation skills
• A track record of delivery growth, strong ROI and optimising and improving development/loyalty/retention campaigns and programmes
• Strong understanding of CRM systems (e.g. Microsoft Dynamics or similar)
• Experience of managing external marketing and creative agencies, printers, and mailing house
• Experience managing significant budgets across income and expenditure

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 10th May 2026 at 23:59

Interview date and location:  W/C 18th May 2026 via Microsoft Teams (online)

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.

For more information about our work please visit our website

Registered Charity Numbers: E&W1082947, SC040094

About us

Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.

The Role

This is a rare opportunity for an experienced partnerships professional to take the next step in their career and join this award-winning, fast-paced Corporate Partnerships team. Working within Royal Museums Greenwich’s highly successful Development department, you will be an active part of the continued growth of this this important national museum. 

Reporting to the Senior Manager, Corporate Partnerships, the Corporate Partnerships Fundraiser is responsible for securing high level sponsorships and partnerships, and maintaining and growing the corporate membership programme. Key elements of the role include playing an active part in developing and delivering the Corporate Fundraising plan, identifying and initiating approaches to potential new corporate supporters for the Museum, and delivering compelling pitches and proposals to the highest standard.

The successful candidate will have proven experience of securing support of 5-6 figures from corporate supporters, or equivalent relevant agency business development and account management. An excellent account management track record is essential for this role, as is the ability to juggle competing priorities effectively with strong time management skills. The role holder will also have excellent communication skills, including written, presentation, and negotiation skills, and a proven ability to work to tight deadlines and adapt to changing circumstances. You will be joining a team that works very hard, but with greatly rewarding results!

This is a full-time, fixed-term role until 30 June 2028, in Band 5 - Management and Proficient Specialists. Core hours of work will be 36, 9am to 5pm, Monday to Friday, with an additional hour to be worked as agreed upon with management. Due to the nature of the work flexibility is required in meeting the demands of the role.

Salary: £40,500 per annum

We encourage you to read the full job description/person specification before applying for this role.

Interviews are pencilled in for w/c Monday 18th May.

Benefits

We offer:

•    A generous pension scheme and life cover after 1 years’ service
•    TBC (depending on Band) days annual leave, plus bank holidays
•    40% discount in our cafés, 30% in our shops
•    Interest-free loans (travel, bike, gym, learning)
•    Free Life Assurance Scheme covering you for 2 times your annual salary
•    Free entry to exhibitions at partner museums and galleries
•    Flexible and hybrid working options
•    A culture that celebrates individuality, collaboration, and innovation

EDI

Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.

We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided with the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.

Do you enjoy improving CRM systems so teams can work more efficiently? Are you confident managing data quality, supporting users and driving system improvements?

We’re recruiting a CRM Officer to join a respected membership organisation on a 12-month fixed-term contract. This is a hands-on role focused on CRM management, data integrity, user support and process improvement. 

Key Responsibilities

• Manage and triage a CRM ticketing system
• Maintain data quality through cleansing and de-duplication
• Liaise with external technical suppliers
• Deliver CRM training to staff
• Create reports, dashboards and insights
• Identify workflow inefficiencies and implement automation
• Support GDPR-aligned CRM governance

About You

• Experience with Dynamics 365 CRM
• Advanced Excel
• Understanding of GDPR
• Confident communicator with strong problem-solving skills

Why Apply?

• Varied CRM role with real organisational impact
• Hybrid working with central London base
• Supportive, values-led environment

 
We will be reviewing CV’s as they come through. Don’t delay get in touch! We would be happy to share a more detailed job description and discuss the opportunity further.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.