124 Part-time Digital jobs

JOB DESCRIPTION

Job title: Executive Assistant and Projects Coordinator

Contract: Part Time/4 days per week or full-time/5 days per week if preferable. Flexibility regarding working pattern. Permanent contract.

Salary: Up to £25,584 (4 days per week) and £32,000 (full time) and depending on experience.  

Responsible to: Gestalt Centre CEO

Location: Hybrid working, remotely and in-person at London Kings Cross.  

ABOUT THE ORGANISATION

We are the Gestalt Centre, an established not-for-profit therapy organisation supporting the mental and psychological wellbeing of individuals, groups and organisations.

We deliver a range of therapy, personal and professional development courses, alongside therapeutic services.

Gestalt is a relational, humanistic approach that helps people build meaningful relationships, navigate change and lead fulfilling lives.

Our work is grounded in the values of diversity, equality and inclusion; kindness, respect and working collaboratively together.

ABOUT THE ROLE

Purpose and Offer

We are looking for a highly organised, people-oriented Executive Assistant and Projects Coordinator to support our CEO and the workstreams she leads. This is a varied and rewarding role combining executive support, project coordination, governance and organisational development.

You will work closely with senior leaders and colleagues across teams, with strong support and opportunities to develop.

✔ Join a welcoming, purpose-led and dynamic organisation with collaborative, human-centred ways of working.

✔ Work closely with our CEO and Leadership Team in a varied role.

✔ Access coaching, support and development opportunities to grow professionally.

✔ Join the Gestalt Centre – a beacon of excellence in the therapy world.

✔ Enjoy significant flexibility and autonomy, hybrid working and an accessible central London location.

Areas of Work and Responsibility 

Executive support to the CEO

· Provide administrative support to the Gestalt Centre CEO, ensuring effective diary management, scheduling, and administration of commitments.

· Organise and coordinate meetings, including supporting the drafting of agendas, collating papers and ensuring all necessary information is available in advance.

Leadership and governance coordination and support

· Coordinate Leadership Team, Board and sub-committee meetings, ensuring smooth end-to-end administration.

· Prepare, collate and circulate papers, working with the CEO and Leadership Team to ensure accuracy and timeliness and maintain good records. 

Workstreams and projects coordination

· Coordinate and support projects and workstreams led by the CEO, including the short courses programme, marketing campaigns, organisational policies, business development and fundraising activities.

· Act as a central point of contact for cross-team activities and support priority initiatives by coordinating meetings, actions and follow-ups.

· Liaise with the CEO and Leadership Team to maintain workstream plans, tracking priority actions and progress.

Administration, systems and information management

· Maintain effective filling, records and document management systems. 

· Support organisational databases and digital systems, and produce and format documents, presentations and reports as required.

Communication and stakeholder support

· Support internal and external communications on behalf of the CEO, ensuring tone, clarity and accuracy.

· Build and maintain effective working relationships across the organisation. 

· Provide a professional and responsive point of contact for queries directed to the CEO’s office.

PERSON SPECIFICATION

Education, Knowledge, Skills and Experience

· Educated to degree level or equivalent, with good numeracy and literacy skills.

· Experience providing executive or senior administration support to senior leaders, managing priorities and coordinating activities in a dynamic, busy environment.

· Experience coordinating projects, workstreams or organisational initiatives, including tracking actions, timelines and delivery.

· Strong organisational and planning skills, with excellent attention to detail.

· Excellent written, verbal communication and interpersonal skills.

· Confidence using databases, digital systems and information management processes.

· Able to work collaboratively and independently, using own initiative.

· Preferably experience working in a not-for-profit, charity, educational or therapy setting.

Personal and professional attributes

· Flexible, proactive and solutions-focused, working with kindness and respect.

· Calm, confident and adaptable, with the ability to anticipate needs and work with tact, diplomacy, discretion and integrity.

· Reliable and resilient, able to work effectively both as part of a team and independently with minimal supervision.

· Comfortable working remotely and happy to be in the office once or twice a week.

For a full job describtion, please see the document attached. And if it sounds like you - we'd love to hear from you!

Digital Communications and Fundraising Officer

We are looking for a dynamic, creative individual to transform our digital outputs and help expand our influence and income. This is an opportunity to support real change on a vital social issue. You will help us shape the future of drug policy by ensuring our digital communications are powerful, original and able to reach new audiences. 

The successful candidate will work with colleagues across Transform to develop content, increase mobilisation and ensure our message is heard. You will work with the team to develop our digital strategy to maximise engagement among supporters, influencers and donors. You will design and deliver multi-platform content aimed at a wide range of audiences. You will also support our news media activities, developing media contact lists and supporting the creation of eye-catching press materials. 

Transform is committed to diversity, inclusion and equality in all its work. We welcome and encourage people with Black, Asian and other minority ethnic backgrounds to apply for this post. 

Hours The role is offered at 3–5 days per week, with flexibility depending on the successful
candidate’s availability. 

Location
Hybrid with occasional travel to Bristol

Grade and Salary: £27,000-30,000 per annum FTE

Duration: 1 year fixed-term initially 

Job description

Develop and deliver digital media content across platforms

• Create and refine digital content for different platforms and audiences

• Ensure social media content is delivered on, and optimised for, a wide range of channels

• Create durable multimedia outputs, including infographics and video content

• Oversee content scheduling and workflows

• Monitor engagement and produce recommendations based on analytics

Build our digital mobilisation

• Help with our income and lead generation activities (including Google Ads, Facebook adverts etc.) to increase supporter and donor engagement

• Support the development of social media campaigns that achieve strong conversion rates 

• Identify and approach possible influencers

• Attract new audiences and followers

• Supporting colleagues in navigating social media trends and developments

Support the delivery of news media content

• Assist in the preparation of press releases and associated content

• Manage and maintain media contact lists 

• Contact journalists to pitch stories or releases

• Draft and disseminate a monthly e-newsletter

Manage websites and social media feeds

• Oversee website maintenance and uploading of new content

• Support effective SEO

• Carry out regular, informative reviews based on analytics with recommendations 

• Use digital insights and data to help shape campaigns and report on the success of digital and tactics in our campaign activity

• Ensure logos, images, information etc. are updated across social media platforms

Campaign development

• Use your media knowledge to support the effective development of campaigns

• Work with colleagues to support brand synergy across campaigns

• Support the development and implementation of effective messages and framing on drug policy change

• Oversee the design and delivery of digital campaign materials

• Support the creation of attractive merchandise

Skills, experience and approach to work

Essential 

• Experience creating quality digital content across a number of platforms

• Knowledge of digital design packages, including for infographics and video

• Experience in monitoring social media and website engagement using analytics

• Ability to work with CMS programmes and / or HTML independently

• Strong knowledge of social media platforms and understanding of different opportunities they present

• Strong written and verbal communication

• Well-organised, proactive and self-motivated

• Collaborative and creative approach to challenges

• Ability to navigate a complex social issue that cuts across political divides

Desirable

• Development of digital marketing or advocacy campaigns, and / or lead generation strategies

• Experience developing SEO for websites and monitoring outcomes

• Experience working with external agencies or third parties to deliver outputs

• Degree (2:1) or above in a relevant digital, marketing or communications-oriented subject

Application

To apply for this post, please send us:

• Your CV (max two sides)

• A short statement (max 500 words) describing your relevant experience 

Deadline 14th September

About the Role

A new and exciting opportunity has arisen for a Senior Digital Marketing Officer with excellent digital
marketing skills and a passion for creating outstanding social media content that builds awareness, engages
audiences and inspires action.
You’ll be joining the only independent charity in the UK dedicated to improving the nation’s numeracy. It’s a
fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to
people’s lives and livelihoods.
Working closely with the External Relations team on our award-winning campaigns, communications,
content and marketing, you will deliver paid and organic social media campaigns - leading on creating
strategies, planning execution, optimisation, and reporting. You will also collaborate on SEO, web content
and email marketing.
We are looking for someone with superb marketing and copywriting skills, a passion for using data to find
out ‘what works’, bags of enthusiasm and the ability to work with initiative and attention to detail. Previous
experience in the charity sector is not necessary.
National Numeracy is based in Brighton, and while office-based work is available, we also offer remote,
hybrid and flexible working. This role will include occasional UK travel.

Overview of Main Duties:

Digital marketing

• Use your writing skills and creativity to lead on developing engaging content for our digital
• communications channels
• Collaborate with digital marketing, comms and design teams to create and deliver marketing and social
• strategies for a variety of campaigns and activities.
• Work with the wider team to create engaging content and ensure key activities and messages are
• aligned to our wider strategy and perform well
• Lead on ensuring brand consistency within our content
• Monitor and review performance and take the lead on evidence based improvements to our digital
• communications.
• Provide regular analysis and reports

Social Media

• Lead on developing new ideas and channel specific strategies to grow our social media channels
• audience and engagement.
• Work with digital marketing team on the management of social media channels including Facebook,
• TikTok, Instagram, Twitter and Linkedin, working to increase engagement and conversion.
• Website content delivery
• Work with the Head of Marketing and wider team to create and manage strong, audience-led web
• content with great user experience
• Ensure content supports SEO strategy, including AI SEO, and improves engagement and conversion
• Content optimisation via keyword tracking/research, metadata updates, Search Console analysis,
• SEMrush and Google Analytics analysis
• Use Google Analytics and other tools to provide insight to allow for evidence-based improvement
• Provide analysis and reports

Email marketing delivery

• Lead on developing compelling emails that drive action using Mailchimp, including the management of
• contacts’ data.
• Plan, create and execute engaging email journeys
• Use a data led approach to iteratively improve emails for specific audiences including educators and
• adult learners

Paid campaigns

• Delivery and ongoing development of paid social strategies and campaigns (Google, Bing, Meta) using
• Facebook Ads Manager and / or Google Ads.
• Optimise campaigns and test new approaches
• Understand, evaluate and apply campaign performance learnings.
• Work alongside the Data and External Relations teams and use our tools to identify and build an
• understanding of target audiences and trends.

Collaboration

• Work with External Relations and teams across the organisation on the digital marketing, content and
• communications aspects of our work
• Work closely with the Data Team on provision and analysis of digital

The Photographers’ Gallery is undergoing a digital transformation. We have secured funding to develop our website and launch a new ticketing platform. Our next priority is replacing our legacy CRM, with a new agile, modern and integrated system.

We’re looking for someone with strong technical expertise, excellent communication skills and proven experience managing CRM and/or data projects. The ideal candidate will be both strategically minded and hands-on, and able to champion data use across the organisation

The CRM & Data Manager to lead and support the implementation, rollout and long-term adoption of the  new CRM. This role will ensure the system is aligned with organisational needs, integrates effectively with other systems, and delivers meaningful data insights for the Gallery’s programming, fundraising, communications, enterprises and operations. The role will support: 

• Website, ticketing and finance integrations

• Improved data capture and audience analysis

• Income generation, membership growth and fundraising efficiency

• Cross-departmental data use and collaboration

• Reduction of manual workflows and data silos

The new CRM will become the cornerstone of our audience development strategy, supporting interactions with donors, members and all visitors and in this role ytou will be the organisation’s project and data champion, working with gallery teams — introducing better processes, improving data quality, and embedding a culture of confident, responsible and strategic use of data with the new CRM.

Please see the job description for a full outline of the role and the skills/experience required

Deadline for applications: Friday 11 September 2026, 11am
Interviews scheduled: w/c 14 September 2026

Please note we cannot accept CV-only applications – you must complete the application pack, including application form and equal opportunities form, to apply for this role.

Digital Learning Administrator
£22,733 pa (£32,477 FTE) plus excellent benefits
London WC1 and home-based
24.5 hours per week, part-time
Permanent
 

The Royal College of Paediatrics and Child Health (RCPCH) is seeking an organised, proactive and customer-focused Digital Learning Administrator to provide high-quality administrative and operational support across our digital learning and professional development activities.

Working within the Education and Professional Development (EPD) team, you will play a key role in supporting RCPCH Learning, helping to ensure our digital learning platforms, webinars, online events and educational services run smoothly and provide an excellent experience for members, learners, faculty and stakeholders.

This is an excellent opportunity for an experienced administrator who is confident working with digital systems and enjoys providing high-quality support to a wide range of users. You will work across learning management systems, ePortfolio systems, webinar platforms and website content management systems, while also supporting learner engagement, reporting, communications and service improvement.

Key responsibilities include:
• Administering and maintaining digital learning platforms and systems, including learning management, ePortfolio, webinar and website systems
• Ensuring learner records, educational content and system data are accurate, current and securely maintained
• Providing first-line support to members, learners, faculty and stakeholders, responding promptly and professionally to enquiries
• Supporting the administration of the patient feedback process, including user accounts, event setup, learner records and assessment feedback submissions
• Coordinating webinars, virtual learning events and online courses, including registrations, delegate communications, faculty support and attendance monitoring
• Facilitating online learning events using the College’s virtual delivery and event management platforms
• Producing reports on learner usage, engagement, attendance and completion, and supporting data cleansing and record management
• Maintaining confidentiality and ensuring learner and organisational data is handled in accordance with GDPR and College policies
• Supporting the development, testing and continuous improvement of digital learning services and systems
• Processing purchase orders, invoices, expenses and other financial administration in line with College procedures
• Supporting procurement activity, including obtaining supplier quotes where required

Essential skills and experience include:
• Excellent administration skills
• Excellent written and verbal communication skills
• Outstanding attention to detail and consistently high standards of accuracy
• Strong problem-solving skills and the ability to understand and resolve complex issues
• Strong experience and knowledge of Microsoft applications, including Word, Excel, Outlook and PowerPoint, together with database applications
• Experience working in a team administration role
• Ability to handle confidential and sensitive information appropriately

Desirable:
• Experience working within an education, training or professional development environment
• Experience using online delegate management systems and learning management systems
• Experience administering ePortfolios, learning management systems, video editing tools or WordPress
• Experience working in the education and/or health sector

The RCPCH has more than 25,000 members and fellows worldwide and plays a leading role in supporting paediatricians through high-quality education, training and professional development. Our digital learning services are an important part of how we provide accessible, flexible and engaging learning opportunities to our members and wider professional community.

Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.

We offer a flexible and modern hybrid working environment, with this role working 40% from the London office and 60% remotely. The role is offered at 0.7 FTE (24.5 hours per week).

The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks.

We reserve the right to close this vacancy early if sufficient applications are received. If you are interested, please submit your application as soon as possible.

Closing date: 27 September 2026

At Just Finance Foundation (JFF), we exist to change how children grow up with money.

In 2025, 135,809 children across 551 primary schools had the opportunity to build essential money skills through our LifeSavers programme. Now we’re entering an exciting period of growth and digital transformation and we’re looking for an experienced Senior Web Developer & Product Lead to help us take the next big step.

The opportunity

You’ll lead the development and launch of a significant new digital platform, taking an established vision and turning it into a high-quality experience for our users.

This is a hands-on development role with genuine product ownership. You’ll write code, solve technical problems and make architecture decisions, while working closely with marketing and programme delivery colleagues to understand user needs, shape priorities and own the product roadmap.

As part of a small charity, you’ll have the opportunity to make a visible difference, but you’ll also need to be pragmatic and resourceful. You’ll work within real-world budget and capacity constraints, finding proportionate solutions, making smart trade-offs and focusing resources where they can have the greatest impact.

You’ll also help us build for the future by establishing the technical foundations, documentation and ways of working that enable JFF to confidently own and develop the product beyond this 12-month role.

What you’ll bring

We’re looking for someone who combines strong hands-on web development skills with excellent product understanding. You’ll bring:

· Significant experience building and maintaining WordPress websites or digital products.

· Strong front-end skills alongside back-end development experience.

· Experience developing WordPress beyond standard configuration, including custom functionality and integrations.

· Experience with APIs and data flows between digital systems.

· Experience taking a substantial digital product or feature from requirements through to launch.

· Strong product thinking and the ability to balance user value, organisational needs and technical feasibility.

· A good understanding of accessibility, security, performance and maintainable development.

· Comfort using AI-assisted development tools and workflows to support faster, higher-quality delivery, with appropriate judgement around quality, security and maintainability.

· The ability to communicate technical decisions clearly to non-technical colleagues.

Experience with Salesforce integrations, agentic coding tools, analytics, user research or usability testing would be an advantage. Charity or education experience is welcome, but not essential.

You’ll enjoy building things, solving problems and taking ownership. You’ll be pragmatic and resourceful, comfortable making good decisions with limited budgets and capacity, and motivated by the opportunity to see the difference your work can make in a small, purpose-driven charity.

Interested in helping JFF bring meaningful financial education to more children and young people across the UK? Read the full Job Description to find out more about the role.

To apply please submit your CV along with brief answers to the application questions to the email address provided by 11.59 on 13th September 2026.

JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.

SARA is looking for a Sessional Helpline Worker to support our helpline and digital services by providing emotional support to survivors of sexual violence on at least one of our helpline and digital services shifts every two weeks. You will also be required to attend group clinical supervision once a month and attend our 'introduction to working with sexual violence' training (all supervision and training time will be paid for). You will follow safeguarding and confidentiality policies and procedures to ensure that our helpline and digital services provide safe, supportive and non-judgmental help for women who have experienced sexual violence.

Ability to speak additional languages is beneficial. The Sessional Helpline Worker will be employed on a self-employed basis. Additional shifts may be on offer to meet the needs of the service on an adhoc basis.

This is an opportunity to help shape one of the UK's most ambitious youth development charities as we move from a founder-led organisation to a nationally recognised institution. The successful candidate will help build the systems, culture and capability that will enable 20/20 Levels to scale its impact over the next decade.

This role owns the 20/20 Levels brand and turns it into growth. It leads the Branding, Marketing & Communications stream of our 2026–2028 strategy: one consistent brand narrative across our 'in real life' and online presence, youth-centred storytelling that puts young people and alumni at the centre of every touchpoint, and a structured content operation that reduces our reliance on agencies and on CEO visibility.

The 'Commercial' half of the role is focused on our income-generation mandate. Our income strategy commits us to building unrestricted income, and this role builds the engine: tiered sponsorship propositions and renewals, a consultancy pipeline, licensing and digital products, monetised research and insights, and the commercial forecasting that makes this income plannable working hand in hand with the Business Development function, which leads the employment partner sales pipeline.

WHAT YOU OWN

• Brand strategy : positioning, narrative, visual identity and brand architecture.

• Marketing budget : the full branding, marketing and production budget, including agency and freelance spend.

• Communications calendar : the master content and communications calendar across all channels.

• Brand governance : brand guidelines, approval standards and their enforcement across the organisation.

• Commercial propositions : sponsorship packages, consultancy offers, licensing and digital products.

• Reputation & PR : media strategy, press activity, awards and crisis communications.

• Marketing technology stack : the tools used for content, email, social, analytics and campaign management.

KEY RESPONSIBILITIES

1. Brand & Messaging ~ Extend and enforce our digital brand guidelines (with agency input), aligning tone, visuals and youth-centred storytelling across every channel so participants, alumni and mentors are visible at all touchpoints.

2. Content & Engagement ~ Build and run a structured master content calendar across all channels, replacing high-volume unstructured output with purposeful, story-led content.

3. Reputation, PR & Research ~ Lead the PR and awards strategy: targeted press activity, quarterly media features and two award submissions per year.

4. Partner Network (Corporate & Commercial) ~ Design the 20/20 Levels Partner Network proposition, intentionally articulating what partners and mentors give and receive, to strengthen commitment, retention and long-term reciprocal relationships across all partner types.

5. Commercial Development & Unrestricted Income ~ Design and package tiered corporate sponsorship propositions with clear, differentiated value for partners at each level.

6. Employer Brand ~ Worrking with the Chief of Staff to develop the employer value proposition, recruitment pack and employer presence (LinkedIn, Glassdoor) to support recruitment of staff, facilitators and mentors as the organisation grows.

7. Team Leadership & Budget ~ Lead and develop the brand and content team, including recruitment, task allocation, coaching and performance management.

8. Evaluation & Reporting ~ Track performance against strategy targets using Impact Hub data and platform analytics, and report quarterly to senior leadership and the board on achievements, risks and opportunities.

9. Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.

Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.

PWSA UK is looking for an individual who is experienced in individual supporter fundraising, capable of growing our income from our community network, individual givers including seasonal and capital campaigns. You will have the drive to make a difference for our stakeholders, be able to build strong supporter relationships at a distance and create compelling proposals that connect donors with PWSA UK’s mission and will enjoy working independently in a small team. 

About the role

This is a new role and you will manage and maintain a regular giving programme for new and existing supporters, developing tailored communications, proposals and engagement opportunities for the community that connect donors’ interests with PWSA UK’s mission. Working with colleagues, trustees and volunteers, you will support community fundraising, establish an effective individual giving programme using the CRM and increase the number of legacy pledges achieved over time

• Build and manage an individual giving programme.

• Support and build upon the community fundraising activity

• Develop persuasive campaigns, cases for support and donor communications.

• Maintain the CRM and utlise it to its full potential

• Keep accurate records, forecasts and pipeline reports.

About you

You will be an excellent communicator, careful researcher and organised fundraising manager, with experience in individual giving and community fundraising. You will be confident communicating with donors and senior stakeholders, handle sensitive information with discretion, and share PWSA UK’s commitment to supporting people with Prader-Willi syndrome.

Why join us?

This is an opportunity to shape a new fundraising role within a specialist charity and help grow high-value support for PWSA UK’s work.

MEMBERSHIP MARKETING & INSIGHT MANAGER

18 hours per week (flexible working considered)  Fixed-term contract - 6 months (with potential to extend)

£36,000-£40,000 FTE (£17,600-£19,600 pro rata)

Hybrid working - based at Westonbirt Arboretum, Gloucestershire

Use insight to shape the future of one of Gloucestershires most loved membership organisations.

Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.

We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.

This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.

About the Role

This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.

This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.

Summary of the role

Working closely with the Head of Income Generation & Engagement, you'll:

• Analyse membership and visitor data to identify trends, opportunities and areas for improvement.

• Develop audience segmentation and retention strategies.

• Improve the end-to-end member journey, from joining through to renewal and long-term engagement.

• Coordinate key marketing projects, including digital developments, membership renewals and customer experience improvements.

• Oversee marketing planning, member communications and website content in partnership with colleagues and external suppliers.

• Produce clear insight and reporting to support strategic decision-making.

About you

You'll bring experience of using customer insight to improve marketing performance and customer experience.

You'll be confident:

• analysing CRM or membership data

• translating insight into practical action

• managing multiple projects and stakeholders

• coordinating agencies and external suppliers

• improving customer journeys and digital experiences

• communicating recommendations clearly and influencing others.

Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.

Why join us?

This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.

We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.

Key Responsibilities Membership Insight & Strategy

• Analyse membership and visitor data to identify trends, opportunities and risks.

• Develop audience segmentation with appropriate retention strategies based on evidence.

• Produce regular insight reports and dashboards to inform decision-making.

• Recommend marketing interventions based on behavioural and demographic analysis.

• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience

• Take ownership of the end-to-end member journey.

• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.

• Lead projects to improve customer experience across digital and physical touchpoints.

• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:

• membership renewal improvements

• website user journey optimisation

• family membership implementation

• digital membership developments

• member communications Content, Publications & Digital

• Oversee website content, user experience and digital content planning.

• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.

• Coordinate technical improvements with external suppliers and internal teams.

• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management

• Manage external agencies and suppliers.

• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management

• Brief and manage external agencies.

• Coordinate work with Forestry England colleagues.

• Manage project timelines.

• Monitor delivery and quality.

• Ensure resources are used efficiently. General Responsibilities

• Champion evidence-based decision making.

• Embed continuous improvement.

• Support wider organisational objectives.

• Comply with organisational policies and procedures. Person Specification Essential Experience

• Experience developing marketing strategies informed by customer insight.

• Experience analysing CRM or membership data.

• Experience improving customer journeys or user experience.

• Experience managing multiple projects simultaneously.

• Experience briefing and managing agencies or suppliers.

• Experience working across multidisciplinary teams. Essential Knowledge

• CRM and customer segmentation.

• Customer retention principles.

• Website usability and digital customer journeys.

• Email marketing.

• Marketing performance measurement.

• Data interpretation and reporting.

Essential Skills

Strategic thinking - Able to translate insight into practical marketing interventions.

Analytical - Confident interrogating data and identifying meaningful trends.

Project management  - Able to coordinate multiple stakeholders and deliver improvements.

Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.

Organisation - Excellent planning and prioritisation skills.

Desirable

• Membership organisation experience.

• Charity sector experience.

• Visitor attraction or heritage experience.

• Experience with CRM systems such as Raiser's Edge.

• Google Analytics or similar reporting tools.

• Understanding of accessibility and user-centred design.

Personal Attributes - We're looking for someone who is:

• Curious and inquisitive.

• Commercially aware.

• Collaborative.

• Pragmatic.

• Confident making recommendations.

• Comfortable working independently.

• Motivated by improving customer experience.

• Interested in using evidence rather than assumption.

Success Measures

• Produced a membership insight dashboard.

• Developed a data-led retention strategy.

• Reviewed and improved the membership renewal journey.

• Coordinated implementation of agreed digital improvements.

• Established an annual editorial and communications plan.

• Improved reporting and marketing decision making across the organisation.

Help London Youth build a smarter, stronger CRM that supports hundreds of youth organisations and improves outcomes for young Londoners.

London Youth is looking for a proactive, user-focused experienced Salesforce Administrator to join us on a part-time basis as we rebuild and improve our Salesforce platform. This is a brilliant opportunity for someone who enjoys working at the point where people, data, and technology meet - helping colleagues get the best from Salesforce while supporting a mission that that reaches youth organisations and young people across London.

As part of our Digital Transformation programme, you will help make Salesforce a trusted source of information for membership, programmes, fundraising, relationship management and reporting. Working in a job share with an existing Salesforce Administrator, you will provide high-quality day-to-day administration, user support, data quality improvement and continuous system development across Salesforce NPSP and Experience Cloud.

You will be part of a supportive team with real scope to make a visible difference. You will work closely with colleagues across London Youth and with external Salesforce development partners to translate business needs into practical solutions; support development, testing and deployment; improve user adoption; reduce technical debt; protect data quality; and build the reports and dashboards that help teams understand their impact.

If you enjoy solving problems, improving systems, supporting users and using data to strengthen mission-led work, this role offers the chance to bring your Salesforce expertise to an organisation with a clear purpose and ambitious plans for the future.

Please see the attached Job Description for responsibilities and required skills, knowledge and experience for the role. 

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across mySociety’s digital public services.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE, pro rata
Location: Remote, UK-based
Hours: Part time, 25 hours per week, 5 hours per day across 5 days
Contract: Permanent
Closing Date: Tuesday 15 September 2026

About the role

This is an opportunity to join mySociety, a purposeful charity creating digital services that help break down barriers to democratic participation.

You will provide frontline user support across key citizen services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem, as well as managing incoming enquiries to mySociety.

You will manage a varied and high-volume caseload, ensuring users receive timely and effective support while recognising sensitive, high-risk or legally significant cases and escalating them appropriately.

Key responsibilities include:

· Managing, triaging and prioritising incoming enquiries across multiple digital services

· Providing clear and sensitive guidance to users, including those in difficult or complex circumstances

· Identifying safeguarding, data protection, legal or other high-risk issues

· Following enquiries through to resolution and maintaining accurate records

· Managing multiple open enquiries while keeping track of relevant statutory deadlines

· Identifying recurring issues and contributing to service improvements

· Updating help pages, internal guidance and standard responses

· Working collaboratively with technical and non-technical colleagues

About you

You will be a proactive self-starter with excellent judgement, organisation and attention to detail.

You will have:

· Experience providing user support within an online, digital or information-intensive environment

· Experience managing a high volume of enquiries

· Ability to recognise sensitive or high-risk cases and take appropriate action

· Familiarity with data protection principles in a support or case-handling setting

· Strong written communication skills with a clear and empathetic approach

· Confidence working independently and knowing when to escalate

· Ability to work effectively within a remote team

Experience using helpdesk systems such as Freshdesk or Zendesk, supporting digital public services, or contributing to user guidance or knowledge bases would be advantageous.

About mySociety

mySociety is a small, purposeful charity creating and running digital services that support democratic participation and help people take action and drive meaningful change.

The team is digital-first and entirely remote, with colleagues able to work from anywhere in the UK and coming together for quarterly in-person team meetings. Flexible hours and co-working arrangements can also be discussed.

Other roles you may have experience of could include: User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Digital Support Officer.

Finance Manager 

Bath | Hybrid working | c£39,000 – £43,000 | Full-time or 0.8 FTE | Permanent

Are you an experienced finance professional looking for a varied role where you can make a real impact?

We’re working with a fantastic Bath-based education charity to recruit a Finance Manager to join their friendly and supportive team. The organisation is currently going through an exciting period of development and modernisation, making this a great time to come on board and help shape an effective, forward-looking finance function.

Reporting to the Head of Operations and managing a small finance team, you’ll take responsibility for the smooth running of day-to-day finance while working closely with colleagues across the organisation.

The role will include: 

· Managing the day-to-day finance function and supporting the finance team

· Producing management information and variance analysis for budget holders

· Supporting budgeting, reforecasting, cash-flow forecasting and year-end reporting

· Overseeing purchase and sales ledger activity, reconciliations and financial controls

· Monitoring restricted and designated funds

· Coordinating preparation for the year-end audit

· Supporting VAT processes and returns

· Helping colleagues understand budgets and finance processes through advice and training

· Supporting the continued development of the organisation’s digital finance systems and processes

The organisation has recently moved its finance processes onto Iplicit, so you’ll also play an important role in ensuring the new system is embedded successfully and identifying opportunities to make finance processes even more efficient.

About you 

They’re looking for someone with solid hands-on finance experience who enjoys working collaboratively and supporting non-finance colleagues.

You’ll ideally be part-qualified ACCA, CIMA or CIPFA, or Level 4 AAT, with experience of management accounts, purchase and sales ledgers and financial reporting. Knowledge of accounting standards and Charity Commission guidance would be useful.

Previous experience managing or developing a small team would be particularly valuable, alongside strong Excel skills and the ability to build positive relationships with people at all levels.

Most importantly, this role will suit someone who is helpful, approachable and comfortable getting stuck into the detail, while also looking for ways to improve how things are done.

Salary: c£39,000 – £43,000
Location: Bath / hybrid working
Hours: Full-time or 0.8 FTE
Contract: Permanent
Closing date: 21st September 2026

If you’re looking for a broad Finance Manager role within a supportive, values-led education charity, we’d love to hear from you.

Community & Individual Giving Fundraiser

Bethlehem Care & Hospice Trust

Salary: £34,000-£40,000 FTE, pro rata depending on experience  |  Hours: 14.8-22.2 hours per week (0.4-0.6 FTE)  |  Location: Home-based; applicants must be based in Yorkshire  |  Contract: 12 months initially, with a view to extension subject to funding and performance

Build the community of supporters who will sustain Palestine's first and only licensed palliative care service

Bethlehem Care & Hospice Trust (BCHT) is a small UK charity supporting the development of specialist palliative and hospice care in Palestine. In August 2023, the service we support became the first licensed palliative care service in Palestine. Since then, its specialist nurses have cared for more than 350 patients and their families and delivered more than 5,000 home visits.

We now need to build the community of supporters who will help secure that service for the future. We are investing in professional fundraising for the first time and are looking for an enthusiastic, relationship-focused Community & Individual Giving Fundraiser to help grow our supporter base, develop community fundraising and increase regular giving.

The opportunity

This is a new role with considerable freedom to shape how BCHT develops community and individual giving. Working closely with Trustees, patrons, volunteers and existing supporters, you will initially focus on Yorkshire and northern England, where BCHT already has networks on which to build.

You will develop relationships with churches, schools, universities, Rotary clubs, community organisations, businesses and individual supporters; help people fundraise for BCHT; develop regular giving; and ensure that our supporters feel connected to the extraordinary work they make possible. You will also help us develop a more systematic approach to supporter communications, digital fundraising, stewardship and volunteer engagement.

This role could be for you if you have experience of community fundraising, individual giving, supporter engagement, marketing or relationship management; are an excellent communicator and natural relationship-builder; enjoy meeting people and are confident speaking to groups; can develop ideas and turn them into practical fundraising activity; can work independently; and want the opportunity to build something rather than simply inherit an established fundraising programme.

Experience of community or individual fundraising, regular giving, working with volunteers, CRM systems, or church, school or faith-community fundraising would be particularly valuable.

You will need to be based in Yorkshire and able and willing to travel regularly throughout the region.

BCHT is inspired by Christian values of compassion, dignity and service. Applicants should be sympathetic to the values and mission of the charity. The palliative care service we support is provided to people regardless of faith, ethnicity, background or ability to pay.

What we offer: flexible home-based working; 25 days' annual leave plus UK public/bank holidays, pro rata; and a workplace pension scheme with a 5% employer contribution, subject to scheme rules. You will have considerable scope to shape BCHT's community fundraising programme from the outset and direct access to Trustees and supporters.

To apply, please submit your CV and a covering letter of no more than two pages explaining why you are interested in the role and how your experience meets its requirements. Please download the Recruitment Pack for further information.

Closing date: Friday 25 September 2026  |  Interviews: Week commencing 5 October 2026  |  Start: As soon as possible by agreement