Recruitment Consultant Jobs

Harris Hill are thrilled to be partnering up with a brilliant social welfare charity in their search for their new Trusts and Foundations Manager.

As Trusts and Foundations Manager, you will advise, develop and implement a strategy to secure income, and build a sustainable income stream, from charitable trusts, National Lottery and statutory bodies as part of the overall fundraising strategy. You will proactively prospect research to identify potential charitable trusts, National Lottery and statutory bodies funding streams with a view to securing restricted and unrestricted income for core activity and for new programmes of work. You will lead on the preparation of funding bids, planning and managing the process, working with the Director of Communications and Fundraising and/or the Head of Fundraising as appropriate. You will also be responsible for the account management of trust, lottery and statutory grants; ensuring that reporting is on-time, compliant with grant terms and conditions, professional and of high quality.

To be considered for this role, you will need:

• Proven experience of writing successful and compelling proposals and applications to Trusts and Foundations and securing multi year funding
• Experience of working across an organisation to develop fundraising bids and reports
• Ability to undertake high quality research to identify potential trusts and foundation prospects
• Strong interpersonal and influencing skills; confident and personable with the ability to manage and build strong relationships with key individual donors and organisations.

If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332.

Salary: £38,926 - £42,725
Permanent, Full-time
Location: London with flexible hybrid working

Deadline - Applications are being taken on a rolling basis, so please send your CV and Cover Letter to Dominic ASAP.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill are delighted to be partnering with a fantastic charity that helps disadvantaged children and people with disabilities, in their search for a Fundraising Manager.

As Fundraising Manager you will be accountable for the raising of all funds and associated activities for the Charity (including but not limited to F&C; bids and grants; Corporations; High wealth individuals; donations; Members/'Friends of'). You will develop an annual Fundraising Plan that is expansive, adaptive to the external environment and changing sources of funds, innovative and cost effective and looks to secure, as a minimum, funding to support core programmes. You will also Build strong and enduring relationships with funding partners and account Manage all interaction between main grant providers, including report writing to funders on the status of programme delivery and outcomes per funding commitment.

To be considered for this role, you will need:

• Experience in grant and foundation writing
• Experience of developing and implementing innovative funding strategies
• Excellent relationship building skills
• Excellent writing skills for delivering inspiring proposals and reports to a deadline.

If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332.

Salary: £43,000
Permanent, Full-time
Location: London with hybrid working

Deadline - Applications are being taken on a rolling basis, so please send your CV and Cover Letter to Dominic ASAP.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

I am excited to be working with an amazing London based disability charity in search of a Project Accountant on a 6-month FTC. You will be responsible for assisting the Financial Controller with the management and administration of the organisation’s finances.

You will manage a number of business-related and operational systems, processes, procedures and required controls across the organisations group of charities in the delivery of the charity’s services. You will play a key role in the Finance team and will work closely with departmental budget holders and other stakeholders in the organisation, performing a variety of finance tasks from bank reconciliations through to assisting with month end and year end processes and annual audits.

Main duties:

• To assist in the production of the monthly management accounts for the group.

• To process repayments, accruals, intercompany and other relevant month end journals.

• To reconcile Donation income

• To maintain the fixed assets register.

• To prepare Foundation bank reconciliation.

• To assist with the preparation of the annual accounts and liaising with auditors.

• To support the annual budgets cycle in liaison with managers and other budget holders..

• To assist with cash flow forecasting and monitoring.

• To assist with processing & reconciliation of online book sales and VAT returns for the group.

• To manage the organisation mobile phones contract.

• To assist with preparation of accounting records and supporting schedules for audit.

• To manage the Sales Ledgers and credit control function.

• To manage the Purchase Ledger.

• To provide financial information and advice to all staff.

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Digital Platforms Manager

An exciting opportunity has arisen for a Digital Platforms Manager with strong CMS experience to join one of the largest, award winning organisations within the charity sector. You will take lead and manage digital platforms to aid in supporting users!

As the Digital Platforms Manager, you will have the opportunity to lead on a website redesign project as well as be manage and offer enhancements for the organisation’s website. The Digital Platforms Manager will also have the opportunity to shape ideas and proposals as well as the overall development of the Digital function!

Skills required for the Digital Platforms Manager:

• Strong understanding of CMS (WordPress desirable)
• Understanding of UX
• Strong stakeholder management
• Understanding of backlog and tickets

Digital Platforms Manager / CMS / Website / Digital Product / UX

You will benefit from a very flexible hybrid working environment, including the ability to work from home.

Location: London (Flexibility Encouraged)

Salary: £45,000 - £46,000 + Excellent benefits

Apply now for immediately consideration regarding this excellent opportunity!
Understanding Recruitment is acting as an employment agency for this vacancy.

Royal Voluntary Service - Interim Management Accountant

Home based with occasional travel

£35,000 - £40, 000 plus benefits - would consider PT

Overall purpose of the job - T

To provide the financial management support to

• the NHS&C VR programme
• the Fundraising team

What you will be doing:

• Working with the H&C Finance Business Partner and the Treasury & Finance team to prepare the monthly financial accounts for the NHS VR programme and ensure that the appropriate invoice is raised.

* To work with colleagues engaged in the NHS VR programme to prepare a forecast of expenditure to the end of the current financial year

• To prepare the monthly financial report for the NHS&C VR programme to be presented to the NHS team
• To work with the Assistant Director of Finance to make sure that the VAT treatment for the services included in the NHS VR programme is appropriate and correctly accounted for
• To support the Fundraising team in the preparation of the Budget and Financial Plan for 2024-26
• To prepare the monthly financial report for the charity's fundraising activities
• To work within the Fundraising team reviewing investment in income streams and providing support as necessary with regard to decision making and analysis
• To assist in the preparation of funding applications, providing information and advice
• Key point of contact for the fundraising team for all financial matters
• To work with colleagues across the charity to improve the efficiency and effectiveness of the preparation of the financial reports set out above

What you need to know:

• Qualified accountant (ACA, ACMA, ACCA)
• A minimum of three years' experience of having led and managed the preparation of complex financial management accounts.
• A high level of Excel experience including the use of key functions to automate part of the process

Experience of working with non-financial colleagues in the gathering of relevant information, the development of budgets and forecasts and the reporting and interpretation of actual performance.

Please get in touch for a more detailed JD

[email protected]

Lead Research Cloud Engineer
Recruitment Agency Ref: 146333

We are exclusively partnered with King's Service Centre to recruit for a Lead Research Cloud Engineer which will play a crucial role in supporting and leading the day-to-day operation and development of the university's Research cloud-based services. This role will require expertise in DevOps practices and Microsoft Azure technologies to lead the design and deployment of Research based services into the cloud. The role will also proactively manage and maintain these services, responding to operational incidents and service request.

Salary: £47,250 per annum plus discretionary annual bonus
Duration: Permanent
Location: Hybrid - Cornwall office

The successful candidate will be responsible for:

• Leading the design, deployment, maintenance and support of Azure based Research services
• Developing Azure DevOps best practices
• Identifying, designing, and building CI/CD pipelines to improve the efficiency of software delivery
• Providing SME guidance, training, and support on Microsoft Cloud technologies
• Creating and reviewing comprehensive technical documentation, including high-level designs, architectural statements, and standard operating manuals
• Fostering a culture of collaboration, continuous learning, and knowledge sharing within the team

The successful candidate will have:

• Demonstrable experience of designing, deploying, and maintaining Azure services, ideally via Azure DevOps
• Proven ability to write technical documentation (HLDs/LLDs, how-to guides etc.)
• Experience of supporting, maintaining, and developing Windows & Linux POS environments and applications within Azure
• Net / Python / PHP /Apache skills
• Excellent interpersonal skills to liaise with stakeholders at all levels

To apply or for more information, please get in touch with Kirsty Mah on 020 7019 8856 or email

We offer £300 vouchers for successful referrals so please feel free to share this role with your network.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Are you looking for an exciting new opportunity as a Corporate Partnerships Manager to account lead on an exciting multi- million-pound partnership? Eden Brown Charities is delighted to be working in partnership with an incredible UK leading health Charity to recruit them their next Corporate Partnerships Manager.

About The Role

As Corporate Partnerships Manager you will be taking the lead on managing a strategic, multi-faceted three-year partnership with a leading business in the financial sector.
You will need to have experience in generating income and engagement from a range of different activity including employee fundraising, sponsorship, commercial projects, volunteering and events. You will manage relationships with stakeholders across all levels and be comfortable influencing at a senior level.

You will be project management lead on a number of employee fundraising and volunteering activities, and you will be working with the wider team to ensure that the partnership is impactful.

About You

To be successful in this role you must have

* Experience of managing £500k+ partnerships (ideally in a charity setting)
* Experience of managing strategic partnerships alongside each other
* Experience of stakeholder management
* Have had Project Management experience
* Have had experience of reporting and using a CSR system

The Charity is innovative and forward thinking and are really invested in career development. This is a Hybrid role with a minimum of 1 day a week in the head office in London plus some travel to the partners head office which is within an hour of London. The charity also offer 33 days holiday on top of the bank hoiliday allowance as well as a number of other fantastic benefits. Please note that this is a three year fixed term contract.

To hear about this incredible role please call Laura Iliff on 07442607841 for more information. Please note the closing date is 27th May. First stage interviews will be held on the 3rd June.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Percival are excited to be working exclusively with Diversity & Ability to recruit for a Business Development Lead to join their dynamic Business Development team.

Diversity&Ability (D&A) is an award-winning social enterprise with a unique mission: championing disability inclusion and neurodiversity in the workplace and educational spheres. Led by and for disabled people, D&A works with individuals, organisations, and social justice projects to cultivate inclusive cultures, and their expertise lies in creating a positive and lasting change through bespoke workshops, consultancy services, and individualised support.

Title: Business Development Lead

Salary: £32,000 - £42,000 p.a.

Working Pattern: Full Time

Contract Type: Permanent

Location: Remote with occasional travel to Brighton

D&A are looking for someone to fill a key role within the organisation and work at the heart of the Business Development team. The ideal candidate will strategically identify potential leads, directly foster and secure large-scale partnerships to increase the reach of D&A's work, securing sales in agreed target areas and oversee business development pipelines from early-stage lead generation to managing opportunities through conversion into sales. This person will also evolve the workplace business development strategy in line with sector development leads and strategic opportunities.

To be successful in this role, you will:

• Results-driven: proven track record of achieving and exceeding business development targets and objectives
• Excellent verbal and written communication skills with the ability to articulate complex ideas and proposals effectively
• Strong interpersonal and relationship-building skills with ability to establish rapport with diverse stakeholders

Recruitment Timeline

Deadline for Applications: Wednesday 22nd May

1 st Stage Interviews: TBC

We value diversity and know how important it is for charities to fairly represent their beneficiaries, therefore we encourage applicants from all backgrounds to apply.

The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don't hesitate to contact Talya Mason on or Murray Lawson on  

To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application. To fully understand what we will do with your data, please review our policy here - https://www.percival.org/privacy

We are looking forward to connecting with you soon

Interim Head of Income Generation

Full or Part time

6 month contract

Home-based: occasional meetings in London, elsewhere and supporter meetings

Multiple sclerosis (MS) is a disease of the brain and spinal cord which affects different people in different ways. There are currently 2.9 million people in the world living with MS and currently there is no cure. But, Overcoming MS provides hope through lifestyle changes which are backed by scientific research and which enables sufferers to lead a full and healthy life with MS.

Reporting to the CEO and managing a small team of two, we are looking for support to create long-term and sustainable income streams that allow us to plan for strategic growth. This is likely to involve building a pipeline of corporate partners, major donors, and legacy pledgers to grow income over the medium to longer term as well as managing and developing relationships with prospective high value donors.

The appointed candidate is likely to bring demonstrable experience of developing and implementing fundraising strategies, regularly reviewing them and monitoring against KPIs. You are likely to be a strategic and creative thinker with an entrepreneurial spirit in order to be able to identify and harness new opportunities and trends to drive income growth. As such a solid understanding of income generation opportunities outside of regular fundraising income streams would be helpful.

Application is by way of a CV and a Supporting Statement.

Closing date: ASAP – interviewing on a rolling basis as position vacant now

Percival are excited to be working exclusively with Diversity&Ability to recruit for a Head of Business Development to join their dynamic Business Development team.

Diversity&Ability (D&A) is an award-winning social enterprise with a unique mission: championing disability inclusion and neurodiversity in the workplace and educational spheres. Led by and for disabled people, D&A works with individuals, organisations, and social justice projects to cultivate inclusive cultures, and their expertise lies in creating a positive and lasting change through bespoke workshops, consultancy services, and individualised support.

Title: Head of Business Development

Salary: £38,000 - £42,000 p.a.

Working Pattern: Full Time

Contract Type: Permanent

Location: Remote with occasional travel to Brighton

D&A are looking for someone to be a strategic leader in income generation and ensuring their work reaches the right array of clients, supporting their sales process. The ideal candidate will drive the business development strategies to enhance the current portfolio, provide strategic vision and leadership for the team, and develop the Business Development function in line with the goals of the organisation. This person directly line manage and mentor the Business Development team and drive continuous improvement of the sales process.

To be successful in this role, you will:

• Proven experience in cultivating and maintaining strong income-generating partnerships ad relationships
• Demonstrable experience in sales or income generation ideally within the disability inclusion sector
• Good interpersonal skills, capacity to build rapport, give feedback and undertake team development discussions
• Experience in managing sales or business development teams

Recruitment Timeline

Deadline for Applications: Thursday 30th May

1 st Stage Interviews: TBC

We value diversity and know how important it is for charities to fairly represent their beneficiaries, therefore we encourage applicants from all backgrounds to apply.

The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don't hesitate to contact Talya Mason on or Murray Lawson on  

To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application. To fully understand what we will do with your data, please review our policy here - https://www.percival.org/privacy

We are looking forward to connecting with you soon.

The Talent Set are delighted to be supporting a well-known health charity to find a Trusts & Statutory Manager, managing high-value Trusts relationships that match the charity’s core programmatic priorities and leading a team of two.
What’s on offer:

• Salary - £39-42k dependent on experience
• Hybrid working, with 2 days per week in their Central London Office
• Excellent benefits including 30 days holiday and healthcare cash plan.

Key duties include:

• Developing and maintaining a strong pipeline of £50k+ prospects, working with Trusts & Prospect Research colleagues to develop high-value, strategic and multi-year opportunities.
• Creating compelling, high quality fundraising proposals to generate income for a range of projects.
• Account managing key Trusts & Statutory funders, leading on the development of impact reports, and ensuring a bespoke and memorable stewardship experience by developing plans for key funders.
• Providing effective leadership and direction to two Trusts Officers, leading by example to drive a culture of proactivity and relationship-driven fundraising.
• Contributing to the overall T&F strategy, with the Head of Trusts and other Trusts Manager as well as collaborating across the High Value Partnerships team.

We’re looking for the below skills and experience:

• Excellent written communication skills, with evidence of creating bespoke written proposals & reports for Trusts & Statutory supporters.
• A strong track record of building and managing a pipeline of high-value trusts prospects, with a proactive, new-business focused outlook.
• Relationship driven in nature, with experience of developing long-lasting connections internally and externally.
• Experience of developing project summaries and budgets, utilising a keen eye for detail to produce high-quality outputs.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Prospectus are excited to be working exclusively with IAM RoadSmart to help them recruit for a Regional Road Safety Manager to join their team covering the Scotland, NI and North of England. As the UK’s largest independent road safety charity, formed in 1956, IAM RoadSmart spent more than 60 years making UK roads safer by improving driver and rider skills through coaching and education. The charity has over 77,000 members, all of whom have taken and passed an advanced test in a car, commercial vehicle or on a motorcycle.

Please note this is a full-time role being offered on a permanent basis. (The role involves overnight stays as well as evening and weekend work)

The Regional Road Safety Manager is responsible for overseeing IAM RoadSmart's operational service in Scotland, NI, and the North of England. This includes managing the field service north team. They ensure that all IAM RoadSmart standards and qualifications are followed and regularly checked for quality.

Additionally, they handle the recruitment and ongoing training of IAM RoadSmart volunteers to support the organisation's business model. They also work on growing IAM’s diverse membership as part of the 3-year strategy. Their responsibilities also include overseeing operational delivery, volunteer engagement, group development and nurturing relationships with PCCs, Safer Road Partnerships and other organisations and partners in their designated regions.

The ideal candidate should possess a Police Class 1 Driving and Riding qualification or an equivalent IAM Masters certification, accompanied by IMI National Observer qualifications and IMI Examiner qualifications, where applicable. They must demonstrate a deep understanding of driving and riding techniques. The right candidate for the role will have great interpersonal skills, experience of delivering strategy and managing change. They will have experience of managing volunteers and groups and will be able to work independently as well as a part of a team. This role will oversee a team of 3 full time employees.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. 

Role Overview:
The Talent Set is thrilled to be supporting a leading health charity as they recruit a Senior Media and Campaigns Manager to support them for 6–7-month fixed term contract.

The successful candidate will lead the organisation’s media strategy, overseeing a Senior Media and Communications Officer. You’ll pitch stories, brief journalists, and secure coverage. Building relationships with national journalists, you’ll drive the organisation’s digital content and public campaigns, playing a key role in communications and external affairs.

Key Responsibilities:

• Devise and deliver media strategy, including story development and placement.
• Advise senior colleagues and independently negotiate with journalists.
• Manage relationships with internal teams to drive policy changes and media coverage.
• Ensure diversity and inclusion in media representation.
• Support colleagues in securing news coverage and manage reputation.
• Develop and maintain public position statements for consistency and responsiveness.
• Advise on public campaign strategy, drawing on internal intelligence.
• Lead representation of policy and political work on digital channels.
• Develop audience-led content strategies for LinkedIn and Twitter.
• Identify opportunities for public mobilisation campaigns.
• Manage relationships with journalists and place stories in national media.
• Foster collaboration with internal departments and advise on media strategy.
• Provide media advice to contacts, including directors and CEOs.
• Build relationships with external partners.
• Manage press office operations, budget, and on-call rota.
• Develop media measurement framework.
• Line manage and develop Senior Media and Communications Officer.
• Support staff in media interviews and enhance media communication skills.

Person Specification

• Exceptional writing skills.
• Significant experience in a Media/PR professional role.
• Able to contribute creative ideas to generate content for news and features stories.
• Experience of developing media strategies that deliver exceptional news and features coverage.
• Demonstrable experience of developing media relationships and partnerships and outstanding interpersonal skills, including the ability to negotiate on challenging stories with senior journalists.
• Understanding of how ‘traditional media’ interfaces with multi-channel integrated campaigning, and a strong eye for effective and engaging digital content.
• Work in accordance with and promote our organisational values at all times – collaborative, compassionate, inclusive, innovative and knowledgeable.
• Experience of reputation management
• Knowledge of healthcare policy and public affairs landscape and trends advantageous but not essential.

What’s on Offer:

• A full-time, 6/7-month contract in a fantastic organisation.
• Competitive salary of up to £43,500 for the right candidate.
• Hybrid working with just 1-day per-week in their London office. 
• Great opportunity to work in an amazing organisation that helps people all over the UK.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Join Us as Our Development Manager (Trusts and Foundations)

Are you passionate about heritage, history, and public engagement? Do you thrive in a role where you can make a tangible difference? If so, we have an exciting opportunity for you to join our team at the Greenwich Foundation for the Old Royal Naval College.

Why Us?

• Salary: £35,000-40,000
• Location: Greenwich, London, SE10
• Working Pattern: Full Time - Permanent, 35 Hours per week
• Annual Leave: 25 days plus bank holidays

Your Benefits:

• Make a real impact on heritage preservation and public engagement
• Career Development Training & Progression opportunities
• Experience a unique team culture dedicated to our mission
• Work in a supportive environment where your ideas are valued

Your Role:

As our Development Manager (Trusts and Foundations), you will play a pivotal role in securing vital funding for our projects. Your responsibilities will include:

• Driving growth of Trusts and Foundations income, supporting both unrestricted income and major projects.
• Managing a personal portfolio of funders, nurturing relationships and pitching proposals.
• Collaborating with internal stakeholders to develop compelling funding applications.
• Building lasting relationships with funders to establish multi-year income opportunities.
• Leading the prospecting process and expanding our network of supporters.

Your Career Development:

At the Greenwich Foundation, we believe in nurturing talent. As a member of our team, you'll have access to ongoing career development training and progression opportunities. We'll support you in reaching your full potential.

Our Culture:

Joining our team means becoming part of a unique culture dedicated to preserving heritage and fostering public engagement. We value collaboration, creativity, and a passion for making a difference.

Life at the Greenwich Foundation:

Imagine a workplace where every day brings new opportunities to make a real impact. From engaging with supporters to attending donor events, your role will be dynamic and rewarding.

Our Mission and Vision:

At the Greenwich Foundation, our mission is to preserve and celebrate our rich heritage for future generations. We envision a world where everyone can access and enjoy our historic treasures.

Your Essential Criteria:

• Significant experience in trusts and foundations fundraising.
• Proven success in securing grants at the five-figure level.
• Sound understanding of trusts and foundations interests and methods.
• Strong IT skills, including fundraising databases and MS Office packages.
• Ability to work effectively within a small team.

Ready to Make a Difference?

If you're ready to take the next step in your career and join a team dedicated to heritage preservation and public engagement, we want to hear from you! Apply now to become our Development Manager (Trusts and Foundations) and help shape our future.

Join us in preserving history and engaging communities. Apply now!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.