Senior Young People Support Worker (Wallsend)
This role is ideal for someone compassionate, proactive and motivated to drive positive change.
Location: Maritime Court, Wallsend
Salary: £29,403 per annum
Closing date: 27 May, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Senior Young People Support Worker – Wallsend
We’re looking for a proactive Senior Young People Support Worker to lead high‑quality, psychologically informed support at our nine‑bed supported accommodation service in Maritime Court. You’ll combine hands‑on client work with day‑to‑day leadership, ensuring a safe, well‑run environment where people build confidence, resilience and the skills to move on positively.
You’ll manage a small team, hold a focused caseload and lead on strengths‑based support planning, safeguarding and risk management. Working collaboratively with internal teams and partners, you’ll help clients access education, training, employment and volunteering opportunities—making sure the service delivers impact, consistency and opportunity every day.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.
Key Deliverables
• You will ensure the safety and wellbeing of clients in the service at all times including ensuring that Safeguarding and emergency alert procedures are followed as laid out in Depaul’s Policy and Procedures.
• You will support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations, through facilitating the work of Depaul’s Community Programs Team.
• You will hold line management responsibility for Progression Coach, Concierge and any other staff as deemed appropriate by your line manager, including undertaking supervision and appraisals including all other aspects of staff management and participate in an on-call Rota.
• You will carry a caseload of clients for whom you will be the named key worker, and you will ensure that there is a whole team approach to the support of all clients in the service ensuring the high quality of risk and needs assessments SMART outcome based support plans and case files for your key clients and those of your line reports.
• You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy, and retain oversight of repairs and maintenance reporting to ensure the building is kept in good order and safe for clients to reside in.
• You will liaise with Depaul’s internal departments including Finance, HR, Fundraising and Business Development as necessary to ensure the smooth running of the service, and ensure the accurate collection and recording of rent and the countersigning of invoices to support good financial management in the service.
• You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager.
What we are looking for from you – Person Specification
When completing your application form please address all the points set out below.
• Experiencing of supervising the work of others.
• An understanding and commitment to working in an assets based way.
• Experience of working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care.
• Experience of using Risk Assessments and Support Planning.
• Good literacy, numeracy and IT skills.
• Experience of operating safeguarding requirements and procedures.
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
• Personal and professional integrity.
• High level understanding of professional boundaries and ability to maintain boundaries.
• Effective collaborative working.
• Ability to effectively reflect on own practices for ongoing learning and development.
• Respect for the values and ethos of Depaul and its founding partners.
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Salary: £41,500
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Thursday. A day where all of the Programmes team come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: 8 Month Contract ending on 31 March 2027
Benefits:
- 25 days annual leave pro rata based on the term of the contract
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.
Closing date for applications: 23:59 on Sunday 31 May 2026.
Interview dates: Tuesday June 9 and Wednesday June 10. Interviews will take place online via MS Teams.
Job Information
The Role
The Conference Manager (FTC) plays a significant part in delivering Hospice UK’s programme of conferences for our hospice membership. As a newly created position, you will take the lead on our one-day conferences while also supporting the delivery of our annual National Conference.
Our conferences are central to our strategic aim of bringing the sector together to share expertise, collaborate and celebrate innovation. Your work will ensure our conferences are delivered to a high standard and that hospice delegates have access to relevant and timely learning opportunities.
You will work with a range of internal and external stakeholder as well as the subject matter experts. Listening to their feedback, you will help shape the programme content, work with the wider project team to deliver a smooth and valuable learning opportunity for hospice colleagues.
The Team
The Conference team is made up of the Senior Conference manager and the Programmes Team Administrator, with support from the Deputy Director of Programmes, Director of Programmes and subject matter experts across the organisation.
It is a mighty team of two, managing a portfolio of 5 in person conferences across the year, from our role focused one-day conferences of around 130 - 150 delegates to our annual National Conference, which welcomes over 1000 delegates.Our team works across the organisation and collaborates with lots of internal and external stakeholders.
About You
You will have strong attention to detail, excellent organisational skills, and be confident building relationships with a wider range of stakeholders.
You will bring:
- Proven experience of organising in person conferences, events or seminars (or similar complex activities) for around 130 people or more
- Ability to distil conversations, feedback and discussions into actionable insights that support effective planning.
- Naturally curious and proactive
- A self-motivated, self-sufficient approach to managing your workload
- Strong time management skills, with the ability to manage multiple priorities
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.


