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This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Ataxia UK
Ataxia’ is an umbrella term for a group of progressive, neurological conditions which involve problems with co-ordination, balance and speech caused by disruption of the messages sent from our brains to our muscles.
Ataxia UK funds research into cures and treatments for ataxia, including stem cell and gene therapy. By collaborating with ataxia researchers across the globe, and pharmaceutical and research organisations, we’re confident that cures can one day be found. Until then, we work towards getting better treatments for people with ataxia and providing information and support to everyone affected. Improving their quality of life and helping to slow the progression of the disease.
About the Role
As our Financial Controller, you'll lead the day-to-day financial operations of the charity, ensuring robust financial controls, accurate reporting and efficient processes that support our mission. You'll oversee month-end reporting, budgeting, forecasting and financial analysis, providing clear insights to inform decision-making across the organisation. Working closely with colleagues throughout the charity, you'll manage grant and restricted fund reporting, support annual planning, drive continuous improvement in financial systems and processes, and lead a small finance team. You'll also play a key role in ensuring compliance with charity accounting standards, governance requirements and best practice.
About you
We're looking for a qualified accountant (ACA, ACCA, CIMA ,CIPFA or similar) with at least five years' post-qualification experience and a proven track record in senior finance or audit roles. You'll be confident leading finance operations, managing staff, and turning complex financial information into clear, actionable insights.
You'll bring experience of charity finance, including grant management, restricted and unrestricted funds, and Charity SORP, alongside strong skills in Xero and Excel. Experience with Fathom and Raiser's Edge (or similar CRM/database systems) would be an advantage.
Just as importantly, you'll be passionate about making a difference for people affected by ataxia. You'll understand the barriers faced by disabled people, approach our members with empathy and respect, and share our commitment to equality, inclusion and ethical medical research.
This is an opportunity for a skilled finance professional to use their expertise to help drive our mission and make a meaningful impact.
Benefits of working for us.
- 25 days annual leave pro rata (rising to 30 with a length of service)
- Extra holiday day for your birthday
- Access to a free Health Plan, Employee Assistance Programme & Employee Hotline
- Flexible hybrid working
- Pension scheme
- Enhanced maternity and co-parental leave
- Cycle to work scheme
- Training and development opportunities
- Accredited Living Wage Employer
Please see full Job Description for further details including Person Specifications. Your covering letter will be used to assess you against the person specification for this role.
*First round interviews will take place online. Second round interviews will take place in person at our office in Highgate.*
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interim Senior FP&A Manager
Location: Thame (Oxfordshire) with hybrid working (minimum, 2 days per week in the office) and occasional travel
Contract: Interim, Fixed Term Contract until 31 March 2027
Salary / day rate: £60,000 per annum (pro rata)
Reports to: Head of Finance
Affinity Trust is looking for an experienced Interim Senior FP&A Manager to bring senior finance capacity, challenge and insight across a complex, multi-site organisation.
This is not a routine reporting role. We are looking for someone who can quickly get under the skin of operational performance, understand the financial drivers behind service delivery, and help senior leaders make better, faster and more informed decisions.
You will work closely with the Head of Finance, Finance Business Partners, Divisional Directors and operational leaders, providing high-quality analysis, forecasting, commercial insight and constructive challenge. The work will span income, workforce costs, agency and overtime spend, utilisation, fee rates, contract performance, forecasting assumptions and recovery planning.
This is a senior individual contributor role, adding experienced capacity where it is most needed, to help maintain pace across key priorities, and strengthen the link between financial insight and operational action.
The assignment
You will be joining at a point where strong financial planning, clear analysis and senior business partnering are critical to supporting sustainable services.
Your work will include:
- Leading robust forecasting and scenario modelling across a complex operational portfolio
- Providing senior finance business partnering to divisional and operational leaders
- Analysing key cost drivers, particularly workforce-related costs such as agency, overtime, sickness and staffing ratios
- Reviewing income, fee rates, local authority funding assumptions, utilisation and contract performance
- Supporting tenders, contract reviews, business cases and service sustainability analysis
- Helping identify whether financial pressure is driven by fee levels, operational delivery, workforce deployment or a combination of factors
- Translating complex financial information into clear insight, options and practical recommendations
- Supporting the head of finance and wider finance team with additional senior capacity during a period of increased demand.
About you
You will be a qualified accountant with ACCA, CIMA, ACA or equivalent, and substantial experience in senior FP&A, finance business partnering or commercial finance roles.
You will be confident working with senior stakeholders and able to bring both grip and judgement. You will know how to challenge assumptions constructively, explain complex financial information clearly, and turn analysis into action.
You are likely to have worked in a complex, multi-site or operationally demanding environment, where financial performance is closely linked to workforce planning, contract income, service delivery and operational decision-making.
You will bring:
- Strong FP&A, forecasting, modelling and management reporting experience
- Advanced Excel and analytical capability
- Credibility with senior operational and finance stakeholders
- Experience supporting budgeting, reforecasting, recovery planning and performance improvement
- The ability to work at pace, prioritise well and operate with a high level of autonomy
- A practical, commercial and solutions-focused approach.
Experience in social care, healthcare, supported living, charity or not-for-profit settings would be helpful, but is not essential. Experience with Local Authority funding, high-volume staffing models, workforce cost pressures or interim turnaround environments would be particularly valuable.
Why this role?
This is an opportunity to make a visible impact quickly.
You will be joining a values-led not-for-profit support organisation with national impact, where finance plays a central role in supporting sustainable, high-quality services for people with learning disabilities, autism and complex needs.
For the right person, this is a role with real substance: complex operations, senior stakeholder exposure, meaningful commercial analysis, and the chance to strengthen financial decision-making where it matters most.
Please note, if you are successful, we may need to complete a Disclosure and Barring Service (Criminal Record) check at the relevant level for the role. This will be paid for by us.
Are you a dog lover who wants to make a difference through fundraising?
We’re looking for a Head of Mass Participation and Community Fundraising to lead the delivery of our exciting mass participation and community fundraising work, from sporting and challenge events to building community with local donors near our rehoming centres.
What does this role do?
As Head of Mass Participation and Community Fundraising, you'll:
- Lead the implementation of our exciting new community fundraising strategy, bringing our enthusiastic fundraisers across the country around a common goal that promotes our brand locally, embeds our work in local communities, and ultimately drives targeted income growth through donations and legacies,
- Lead the mass participation fundraising team to deliver a high-quality national event portfolio, generating income, amplifying the Dogs Trust brand and growing our national presence,
- Act as a link between directorate strategy and local delivery, ensuring delivery teams locally understand how their fundraising contributes to wider strategic goals and objectives,
- Collaborate with various other teams across Dogs Trust, from marketing and communications to rehoming centre teams, ensuring there is central alignment, and opportunities for collaboration are maximised.
This role can be based at any of our rehoming centres and will involve frequent travel to rehoming centres around the UK. Interviews are provisionally scheduled for 25th June 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll have a proven track record in leading community fundraising teams, with the ability to drive performance to deliver income growth. You’ll need experience of managing people, ideally remotely, as this role looks after a large team working from all corners of the UK. You’ll be confident working closely with senior stakeholders, negotiating and influencing, as well as the ability to deliver effective change management, ensuring teams understand the strategic vision and are motivated to deliver it. Above all, you’ll be passionate about fundraising and the work we do, and the ability to champion the amazing work our mass participation and community fundraising teams do.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Are you passionate about supporting and transforming the lives of people who are experiencing homelessness in Hammersmith & Fulham?
We are looking for a motivated Senior Case Worker to join the team at our St Mungo’s Starlight project.
The Starlight project is a 6 bed refuge for Gay, Bisexual, Trans and Queer men and Non-Binary people made homeless due to domestic abuse. Our aim is to resolve homelessness through dedicated support over a 6-9 month period. We provide immediate safety, alongside advocacy and support, working to rebuild lives, address unmet needs and connect clients to specialist services, building resilience, independence and self-esteem to prevent revictimisation.
In the role of Senior Case Worker you will work with a wide range of partners, accessing strong local opportunities in Hammersmith & Fulham, including housing pathways, community resources, learning and specialist support. Starlight also has strong links with LGBTQ+ organisations across London. In this role you will:
- Take a leading role in the support, care and case management of all our residents, lone working and providing 1-1 case working with clients on a regular basis.
- Oversee referrals and lead on assessments.
- Maintain accurate compliant casework records, and other relevant admin duties.
- Manage a complex and varied caseload and using motivational interviewing techniques, person centred and trauma informed approaches to identify personal goals awork towards achieving them.
- Liaise with a range of external housing and specialist partners and agencies to achieve the best possible outcomes for our residents.
- Respond to challenging behaviour using a psychologically informed approach.
- Complete housing management and health & safety tasks to ensure a consistent, safe and quality service is provided.
- Work as part of the wider team with regular meetings, reflective practice and line management support and supervision.
About you
We are looking for a proactive and solution-focused person ready to take on a leading case worker role. If you bring the following, we would love to hear from you:
- You will be willing to learn and develop knowledge and skills, to support clients using a holistic, person-centred approach.
- You will have experience of assessing client needs and supporting people to address them through assertive case management.
- You can demonstrate genuine passion for supporting people to transform their lives, with a commitment to our recovery ethos.
- You will bring your understanding of the issues faced by people experiencing homelessness, including the specific needs of LGBTQ+ and Queer clients and survivors of domestic abuse.
- You have a track record of building positive relationships with clients, colleagues, and external partners such as local authorities and statutory services.
- You demonstrate the ability to work independently, use initiative in a lone working environment and remain motivated in a demanding and target driven role.
We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 8 June 2026
Interview and assessments on: 17,18,19 June 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
About the Bureau
We are the UK’s largest independent investigative journalism organisation and we exist to inform the public about the realities of power in today’s world. Our investigations expose systemic wrongs, challenge misinformation, and spark change.
We work strategically and collaboratively to maximise the impact of our fact-based reporting and share our findings openly with local, national, and international media outlets to reach as many people as possible.
About the role
Reporting to the Chief Operating Officer and working as part of the Operations team, this is a critical role at the centre of the Bureau’s financial set-up. You will lead the day-to-day financial management of the organisation’s income and expenditure across multiple projects.
The Bureau is entering an exciting period of development, with a growing focus on building our direct audience and diversifying revenue streams. The Finance Manager will play a key role in strengthening the organisation’s long-term sustainability and resilience, while helping to deliver its strategic objectives.
Key Responsibilities:
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Manage all bookkeeping functions, payroll, accounts payable, and receivable
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Prepare monthly, quarterly, and annual management accounts
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Oversee cashflow management and banking controls
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Collaborate with the CEO, COO, and Editors to develop annual budgets that support organisational growth and project delivery
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Work with the COO to analyse financial performance and identify current and future funding needs
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Work with the fundraising team to develop budgets and financial information for grant applications
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Prepare financial reports for senior management, funders, and the Board of Directors
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Coordinate the annual audit process and preparation of statutory accounts
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Provide financial analysis and insights to support informed decision-making
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Liaise with external partners, including auditors, payroll providers, banks, and HMRC
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Ensure compliance with financial regulations, donor restrictions, and internal policies
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Maintain and improve finance systems, processes, and controls
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Support colleagues across the organisation with finance-related queries and knowledge sharing
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Attend and contribute to finance committee meetings and wider team meetings
What we are looking for
We want someone proactive, organised, and collaborative, with excellent attention to detail and accuracy. The Finance Manager will need to take a solution-focused approach, enjoy working across teams, and be motivated by the challenge of building our long-term financial resilience.
You will also share our commitment to fostering an inclusive, welcoming and supportive culture across the Bureau.
You’ll be joining the Bureau at a pivotal moment in its development and this role offers a high level of autonomy, close collaboration with senior leadership, and the opportunity to enable work that creates meaningful impact in the world.
Skills and experience
Essential
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Professional accountancy qualification (ACCA, ACA, CIMA or equivalent), or equivalent demonstrable experience
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Strong financial management and analytical skills
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Confident communicator, both verbally and in writing
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Experience in producing management accounts and supporting VAT returns
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Experience in budgeting, forecasting, cash flow management, and financial reporting
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Experience in improving financial processes, systems, or ways of working
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Ability to manage competing priorities and work to deadlines in a fast-paced environment
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Experience working in a non-profit, charity, or similar mission-driven organisation
Desirable
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Experience using NetSuite, Oracle, or similar accounting systems
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Understanding of commercial income streams (e.g. reader revenue, membership, sponsorship, B2B)
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Ability to apply strategic thinking within the scope of the role
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Experience using automation tools or digital systems to improve efficiency and boost capacity
Benefits
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25 days of annual leave
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Option to work a nine-day fortnight – (by reduction in annual leave. For part-time staff, this will be prorated according to contracted working pattern)
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Flexible and hybrid working arrangements
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EAP – Employee assistance programme
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Enhanced sick pay
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Enhanced maternity and paternity pay (after 12 months’ service)
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Learning and development opportunities
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Cycle to work scheme
How to apply
The Bureau is committed to being an equal opportunity employer. We strive to create a diverse, inclusive, and adaptable environment where people are encouraged and supported to do their best work. We welcome applications from those belonging to groups traditionally underrepresented in the media. We are happy to consider flexible working options.
Please also fill out our Equality Monitoring Form on our jobs page, which is anonymous, so we can better track who we are reaching.
To be considered for this job, you must have the right to live and work in the UK
To apply to be our Finance Manager, please email your CV and covering letter to the email located on our jobs page by 6 pm on Wednesday, 8 June 2026. Interviews will take place in mid/late June.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Kirkby. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery.
A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.
The role at a glance
Contract: Full-time, permanent
Start date: September 2026
Salary: £36,400 per annum
Location: IntoUniversity Kirkby
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
(Some additional weekend & unsocial hours will be required) Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres
Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Application deadline: 9am Monday 15th June 2026
Interview day (online): Thursday 25 June 2026
We may invite candidates for a further in-person follow up
Please ensure that you are available on these dates
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll provide information and direct support to people with Parkinson’s and their families on welfare benefits and employment issues through specific case work and advice.
You’ll support Parkinson’s UK Advisers with issues relating to welfare benefits and employment and you’ll take a lead role in ensuring knowledge and resources in this area are up to date and relevant.
What you’ll do:
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Provide accurate information on all aspects relating to welfare benefits and employment issues.
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Work as part of a specialist team, take a lead role in keeping abreast of developments in the field.
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Provide direct support to people affected with Parkinson’s and their families on welfare benefits and employment issues in line with service guidelines.
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Provide information, support and training on welfare benefits and employment issues relating to those with Parkinson’s to Parkinson’s UK colleagues.
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Ensure that the responses made to enquiries and referrals are delivered within agreed protocols and procedures and provide a professional service at all times. Including maintaining accurate and timely records in line with service procedures.
What you’ll bring:
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Proven experience in an information and advisory setting benefits and employment related
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Substantial proven experience in working with people on resolving benefits and employment related issues (at least 1 year of experience within the last three years)
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Experience of supporting people within a tribunal setting
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Excellent knowledge of welfare benefits, universal credit and current welfare reforms and experience of carrying out benefit calculations
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Ability to cope with challenging or emotional enquiries and clients and to work in an empathetic way with a strong customer-orientated approach
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Experience of operating in a modern digital workplace with experience of online case management systems and an understanding of the importance of data quality
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
The successful candidate will be required to
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provide their own broadband service with a minimum download speed of 2Mb
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have a confidential space in which to work
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provide occasional cover on Saturdays and/or Bank holidays
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Research and Involvement is a senior leadership role responsible for shaping and delivering APF’s research and involvement ambitions. The role will lead thedelivery of our new research strategy, oversee APF’s research funding portfolio, and embed meaningful involvement of people affected by pulmonary fibrosis across the organisation’s work. The postholder will provide strategic leadership across research, involvement and external partnerships, strengthening APF’s influence within the UK and global research landscape.
This is a highly visible role, representing APF with researchers, clinicians, funders, industry partners and the third sector. As a member of APF’s Organisation Leadership Group, the Head of Research and Involvement will contribute to organisational leadership, supporting cross-team delivery of strategic priorities, organisational planning, risk management and continuous improvement.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
As a Business Support Manager in the HR Office, you’ll play an important role in supporting the UK’s parliamentary democracy. Your work will help members of the House of Lords carry out their responsibilities effectively — contributing to something bigger than any one role.
You’ll be part of a collaborative community, working alongside colleagues from a wide range of professions. Together, we make Parliament happen.
You’ll be based on the Parliamentary Estate in Westminster — a unique working environment shaped by history and powered by the people who work here today.
What you’ll be doing
In this role, you’ll:
- Lead for the HR Office on corporate responsibilities including business planning, business continuity, risk management and freedom of information requests.
- Provide administrative support to the HR Office Senior Management Team, including responsibility for management meetings and managing the Diary Secretary to the Director.
- Oversee the HR Office budgets, including managing the HR Office Admin Network and working closely with the Finance Business Partner on forecasting and end-of-year processes.
- Promote a positive working environment, leading on HR away days and other team events, co-ordinating cross-office activities.
What we’re looking for
We’re looking for someone who can bring their skills and experience to make a meaningful contribution here.
You’ll have:
- Personal effectiveness: Excellent organisational and time-management skills, and a high level of initiative with strong problem-solving and analytical skills.
- Administrative skills: Proven administrative skills, with strong attention to detail and a basic understanding of financial management processes and numerical literacy.
- Communication skills: Strong oral and written communication skills, with the ability to produce accurate and clear documents.
- Interpersonal skills: The ability to develop effective working relationships and work with diverse stakeholders at all levels.
- Professionalism, tact and discretion: Excellent judgement and ability to use tact and discretion at all times.
It would be even better if you have (or are willing to learn):
- Corporate requirements: An understanding of corporate governance processes and a demonstrable interest in the work of the House of Lords.
For full details, please see the job description.
What you can expect
The Business Support Manager plays a unique role in the HR Office, working with all the HR teams and supporting the Senior Management Team. This is an ideal role if you like making sure that things happen and organising other people!
You’ll be part of a community that values your wellbeing, supports your development, and recognises the contribution you make.
You’ll benefit from:
- 30 days annual leave (rising to 35 after one year), plus public holidays
- A generous Civil Service pension
- Access to learning and development across a wide range of roles and professions
- Support for your health and wellbeing
- The opportunity to be at the heart of UK parliamentary democracy
We know flexibility matters. Wherever possible, we’ll support working patterns that work for you — including hybrid working, job share or adjusted hours. We’ll be open about what’s possible for this role.
Ready to apply?
If you’re looking for a role where you can belong, grow and make a difference, we’d love to hear from you.
Please complete your online application by 23:59 on Wednesday 17 June 2026.
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Are you an experienced corporate fundraiser with a proven track record of winning significant, high‑value partnerships and a passion for developing others to do the same?
We’re looking for a Regional Corporate Partnership Development Manager to help us strengthen and grow corporate fundraising delivered through the British Heart Foundation’s (BHF) Community Fundraising team, supporting our vision of a world where everyone has a healthier heart for longer.
About the role
As a Regional Corporate Partnership Development Manager, you’ll be a key member of the Corporate Partnership team, playing an essential role in building the capability, confidence and consistency of Fundraising Managers across the UK.
This role is all about empowering others to secure and grow high value corporate partnerships. Drawing on your own experience of winning and managing £50k+ partnerships, you’ll coach Fundraising Managers through the full corporate sales cycle from pipeline development and proposition shaping, to pitching, negotiation, contracting and stewardship.
You’ll design and deliver training, embed best practice processes, and create practical toolkits that strengthen regional corporate fundraising. You’ll also support account management activity, helping Fundraising Managers deliver excellent stewardship, renewal strategies and long term growth for existing partners.
Working collaboratively across Community Fundraising, Corporate Partnerships and High Value Operations, you’ll help ensure our Community Fundraising Managers have the skills, tools and confidence to deliver exceptional corporate partnerships.
About you
As our ideal candidate, you bring strong experience of securing high value corporate partnerships and a strong understanding of what excellent corporate fundraising looks like. You’ve personally identified opportunities, shaped propositions, pitched to senior decision makers and successfully closed significant partnerships.
Just as importantly, you have a coaching mindset. You enjoy and have experience developing others, sharing your expertise and helping Fundraising Managers build their confidence and capability.
You bring:
- Proven experience winning high value corporate partnerships, with a strong track record of achieving financial targets while managing multiple priorities effectively.
- End to end sales cycle expertise, from identifying opportunities and shaping propositions to pitching, negotiating, contracting and onboarding partners, supported by strong organisational skills.
- Coaching and capability building skills with experience training, mentoring or upskilling colleagues to improve confidence and performance, ensuring teams stay structured and focused.
- Strong communication and presentation ability, confident engaging with senior internal and external stakeholders.
- Creative and commercially minded thinker, generating innovative, viable ideas that strengthen partnership outcomes and are delivered through clear planning and structured execution.
Working arrangements
This is 12 month fixed term contract.
This is a field-based role covering the UK. You'll need to live in England or be able to relocate to this region. This role requires regular travel within England, and occasional travel to other parts of the UK. A full UK driving licence is desirable but not essential.
Belonging at BHF
We are committed to creating a workplace where everyone feels valued, supported and able to thrive. Embracing different perspectives and backgrounds strengthens our organisation and helps us make a greater impact together.
To hear from our people, explore Belonging at BHF.
Our people are at the heart of everything we do. For over six decades, we’ve funded ground breaking research that has helped keep millions of hearts beating and millions of families together.
Benefits and development
We offer a comprehensive range of benefits designed to support your wellbeing and professional growth.
To find out more, you can download the Benefits document at the bottom of this page or visit our Benefits and Development pages.
If you need flexibility to help balance work and home life, please talk to us at the application or interview stage.
Interview process
The interview process will consist of two stages which will be held over MS Teams, first stage interviews will be held week commencing 22nd June 2026.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Please note this role is known internally as Regional Partnership Development Manager
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Job Title: Procurement Manager
Hours: 35 hours (full time)
Salary: £59,632 per annum
Contract: Permanent
Location: ISHA, 102 Blackstock Road, Finsbury Park, London N4 2DR
This role is based at our Head Office in Finsbury Park with some flexibility to work from home for one day per week after a successful probation period.
Come and join us as our Procurement Manager and play a pivotal role in helping us deliver safe, high-quality homes and services for our residents. This is an exciting opportunity for a commercially minded procurement professional to lead a strategic function, shape organisational best practice, and secure real value through compliant, effective and forward-thinking procurement.
Reporting to the Head of Partnerships, Procurement and Energy, you will lead the organisation’s procurement activity across goods, works and services. You will work closely with colleagues across the business to manage tendering, strengthen governance, oversee supplier performance and drive value for money, while ensuring full compliance with relevant legislation and internal standards.
About the role:
- Lead and deliver the organisation’s procurement strategy, ensuring it supports corporate priorities, asset management plans and building safety requirements.
- Manage compliant, transparent and value-driven procurement processes from market engagement through to tendering, negotiation and contract award.
- Strengthen procurement governance by maintaining robust documentation, evaluation frameworks, risk controls and audit-ready processes.
- Work with operational teams to embed effective contract and supplier management, including performance monitoring, KPIs and review activity
- Drive commercial value by identifying cost savings, supporting budget holders, analysing spend and leading negotiations to secure favourable terms.
- Provide insight, guidance and continuous improvement across the organisation by using data, reporting to senior stakeholders and promoting procurement best practice.
About you:
- Confident and collaborative procurement professional with substantial experience across the full procurement lifecycle and a strong track record of delivering complex tenders and high-value contracts.
- You will bring excellent commercial judgement, analytical ability and negotiation skills, alongside a strong understanding of procurement in a regulated environment and the legislation that underpins it.
- Just as importantly, you will be someone who can build strong relationships across teams, influence stakeholders at all levels and communicate complex information clearly.
- The successful candidate will share ISHA’s commitment to equity, diversity and inclusion, work in a safe and compliant way, and be flexible and responsive in supporting the wider needs of the organisation
About ISHA
At ISHA, community and neighbourhood mean everything to us, and our roots run deep in the areas of North London that we serve. Founded over 90 years ago, we provide around 2,500 homes for over 5,000 people across Islington, Hackney and Waltham Forest. We are proud to remain a community-based housing association with a strong social purpose and an ambitious future.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We are ambitious about the future while remaining grounded in our communities and values.
Why join ISHA?
- A genuinely community-based and values-led organisation
- Strong social purpose and commitment to affordable housing
- New corporate strategy and clear organisational ambition with a commitment to growth in our heartlands
- Flexible and supportive working culture
- Competitive pension and benefits package
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them?
If this sounds exciting, we want you on our team. Please do complete an application.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents.
Deadline: 09:00 on Friday 19 June 2026
Interview: 26 June 2026 – in-person at 102 Blackstock Road, N4 2DR
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Once you have landed on our website, you will need to do the following in order to apply for this role:
Application Process
When you submit your final application with your CV and a covering letter tell us:
(a) Why you feel you’re a strong fit for this role, with reference to the to the job description and person specification.
(b) One work-related challenge you’ve managed, what you did, and what you learned.
(c) Your biggest success in terms of procurement.
(d) What motivates you most about working in procurement.
(e) Anything else you feel is relevant to share with us.
Maximum of 250 words per answer, please.
Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK. We do not offer a visa sponsorship programme.
Applications sent without a covering letter will not be accepted.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, you will be able to contact us.
No agencies please.
Are you excited by the latest innovations on the market to help people overcome barriers to independence? Are you skilled at seeking out the best deals to pass on to the people who need them most? Do you have the ability to put people at ease and feel supported? Are you highly organised and dynamic? If so, we need you!
An exciting opportunity has arisen to join our team as a Resource Centre Manager. This is a fantastic opportunity for a Dispensing Optician, Sensory Equipment Specialist, or experienced practitioner with service management skills to lead and develop a well-established Resource Centre.
You will play a central role in supporting people who are blind, partially sighted, Deaf, hard of hearing and deafblind to access assistive equipment and technology that maintains independence and improves quality of life.
The role includes leading the day-to-day running of the Resource Centre, ensuring a high-quality, person-centred service, and working collaboratively across the organisation. There is also scope to shape and grow the service, including developing new income opportunities and resources. You will be line managing a small team of staff and volunteers.
We are looking for someone with experience in sensory support, strong organisational and people management skills, and confidence in advising on equipment and practical solutions. You will be proactive, flexible and committed to improving outcomes for the people we support.
This is primarily an office-based role with some travel across Surrey.
We can offer you:
· A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays)
· Pension contributions 6% matched with the Pensions Trust
· Access to an Employee Assistance Programme
· Investment in your development
· Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses
· A vibrant and friendly team!
Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are blind, partially sighted, Deaf, hard of hearing and deafblind to overcome barriers and to be as independent as possible.
An Enhanced Disclosure and Barring Service will be required, which we can arrange.
Closing Date: Please apply by 13th June 2026 using our application form
Support & enable people who are Deaf, hard of hearing, blind, partially sighted & deafblind to lead independent lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Manager
The Noah Jordan Foundation
Location: Cornwall, UK
Salary: £35,000–£40,000 (depending on experience)
Hours: Full-time preferred (part-time may be considered)
Reporting to: Charity Director
Working closely with: Board of Trustees
Additional Requirements: Flexibility to work occasional evenings and weekends in line with events, campaigns and charity activities, with willingness and ability to travel across the UK as required.
About The Noah Jordan Foundation
The Noah Jordan Foundation is a fast-growing UK children’s charity established in memory of Noah, who died in 2024 from POLG mitochondrial disease, a rare and devastating paediatric mitochondrial disorder which can cause severe neurological deterioration and liver failure in children, and for which there is currently no effective treatment or cure.
Following Noah’s death, his family made him a promise: that his legacy would help change the future for children and families affected by mitochondrial disease.
The Foundation was established to deliver that promise through three charitable objectives:
Medical Research
Funding pioneering medical research to improve clinical management, accelerate the development of effective treatments and ultimately help drive progress towards cures for rare paediatric mitochondrial diseases, including POLG-related mitochondrial disorders.
Raising Awareness
Increasing awareness and understanding of mitochondrial disease amongst healthcare professionals, organisations and the wider public through campaigns, events, education and training.
Supporting Children and Families
Providing practical and emotional support to children and families affected by mitochondrial disease through information, resources, services and financial assistance where possible.
Since launching in September 2024, thanks to our incredible community, the Foundation has grown rapidly, raising more than £400,000 in just over 18 months.
Our Impact
The Foundation has already:
- Fully funded a three-year medical research PhD programme into POLG mitochondrial disease at the Mitochondrial Research Group (MRG) at Newcastle University, under the guidance of one of the UK’s leading Professors of Paediatric Mitochondrial Medicine, who also serves as a Charity Medical Advisor to the Foundation.
- Supported affected children, families and organisations across the UK.
- Developed national corporate partnerships and strategic relationships.
- Built a growing national supporter community and dedicated volunteer network.
- Established a growing national profile across mitochondrial disease awareness, fundraising and advocacy.
- Begun work towards funding further pioneering mitochondrial disease research and delivering long-term charitable impact.
Everything achieved so far has been built through passion, community and an unwavering commitment to creating meaningful change. Whilst we are proud of what has been achieved during our first 18 months, we believe this is only the beginning.
The Foundation is now entering an exciting and important phase of development as we strengthen long-term sustainability, diversify income, grow partnerships and build the organisational capability required to maximise impact for children and families affected by mitochondrial disease across the UK, whilst contributing towards change around the world through research, awareness and support.
We are seeking an exceptional individual to help build upon the momentum already created and shape the Foundation’s continued growth and long-term impact.
The Opportunity
This is an opportunity to help build a nationally recognised charity at an exciting and formative stage of its journey.
The Noah Jordan Foundation is building towards becoming a nationally recognised force for change within paediatric mitochondrial disease research, awareness and family support.
As the Foundation’s first full-time employee, the Charity Manager will play a key role in shaping the future culture, structure and direction of the organisation.
Reporting directly to the Charity Director and working closely with the Board of Trustees, you will help develop organisational strategy, grow income, strengthen operations, build partnerships and support the long-term sustainability of the Foundation.
The Charity Manager will act as the Foundation’s operational and fundraising lead, helping drive continued growth and maximise impact for children and families affected by mitochondrial disease.
This role requires someone equally comfortable developing strategy, building partnerships and driving income growth, whilst also rolling their sleeves up and supporting practical delivery where required.
One day may involve developing fundraising strategy, corporate relationships or marketing initiatives. Another may involve supporting volunteers, delivering events or solving operational challenges.
From partnerships, fundraising strategy and marketing to events, administration and operational support, the successful candidate will need to be comfortable contributing wherever required.
This role will suit someone ambitious, adaptable and proactive who thrives within fast-moving environments and enjoys building meaningful impact from the ground up.
For the right person, this is a rare opportunity to help shape a growing charity and leave a lasting legacy.
Key Responsibilities
Fundraising and Income Growth
- Lead and grow fundraising activity across the Foundation.
- Develop and manage corporate partnerships and sponsorship opportunities.
- Identify and secure trusts, grants and major donor funding.
- Support regular giving and community fundraising growth.
- Help develop long-term fundraising strategy and income diversification.
- Build and nurture relationships with donors, businesses, trusts and strategic partners.
- Develop proposals and pitches for supporters, businesses and stakeholders.
- Identify opportunities and support sustainable income growth.
- Strengthen supporter stewardship and donor relationships.
- Support fundraising campaigns and flagship charity initiatives.
Operations and Organisational Development
- Help build systems, processes and operational structures as the charity grows.
- Support governance, compliance and reporting requirements.
- Develop reporting frameworks and performance measures to support Trustee oversight and organisational growth.
- Support budget monitoring and financial administration alongside Trustees.
- Lead, support and help develop the Foundation’s dedicated volunteer network, helping build a positive, engaged and high-performing volunteer culture.
- Support CRM systems and fundraising pipeline management.
- Help develop internal processes to support sustainable long-term growth.
- Undertake additional responsibilities commensurate with the role where required.
Communications, Marketing and External Engagement
- Support planning and delivery of campaigns, events and public engagement activity.
- Lead marketing, communications and storytelling activity to strengthen awareness, supporter engagement and fundraising.
- Help develop campaigns that increase awareness and understanding of mitochondrial disease and strengthen the Foundation’s profile.
- Support content development across digital platforms and supporter communications.
- Represent the Foundation externally with professionalism, warmth and passion.
- Build and strengthen relationships with supporters, businesses and stakeholders.
- Represent the needs of affected children and families and help drive innovation, awareness and positive change.
- Work closely with the Charity Director on strategic development and future growth.
About You
We are seeking someone with:
- Approximately 5–10 years’ experience within fundraising, charity development, partnerships or organisational growth.
- A proven ability to build relationships and generate income.
- Strong communication, influencing and stakeholder engagement skills.
- Strong relationship-building and partnership development skills.
- Confidence developing proposals, presenting ideas and pitching to supporters, businesses and stakeholders.
- The ability to balance strategic thinking with practical delivery.
- A proactive, adaptable and solutions-focused mindset.
- A willingness to learn, develop and grow alongside a rapidly evolving organisation.
- A willingness to be hands-on and contribute wherever needed.
- Strong storytelling and communication skills, with an understanding of how marketing and communications drive awareness, fundraising and supporter engagement.
- Empathy, emotional intelligence and professionalism.
- A willingness to travel and support events across the UK.
- Flexibility to work occasional evenings and weekends.
- A full UK driving licence and access to transport.
- A genuine passion for meaningful work, long-term impact and improving outcomes for children and families affected by mitochondrial disease.
- Ambition, resilience and commitment to creating lasting impact.
We would particularly welcome applicants with experience in corporate partnerships, fundraising strategy, charity growth and development, community engagement, marketing and communications, events and campaigns, trusts and foundations, and organisational development and scaling.
We recognise exceptional candidates may not meet every element of the criteria listed above. If you are passionate about our mission, bring transferable experience and believe you could make a meaningful contribution to our future, we would encourage you to apply.
We understand that the right person may come from either the charity sector or a related professional background with transferable experience in partnerships, fundraising, business development, communications, marketing or organisational growth.
Experience working within a growing charity or purpose-led organisation would be highly advantageous.
Why Join Us?
This role offers the opportunity to:
- Help shape the future of a fast-growing children’s charity.
- Work closely with an ambitious and passionate leadership team.
- Build meaningful partnerships and projects with national impact.
- Directly contribute towards advancing pioneering mitochondrial disease research, raising awareness and supporting affected children and families.
- Be part of a community determined to create lasting change.
- Help build a charity designed to create lasting impact for generations to come.
We couldn't save Noah, but together, we can change what happens next.
The extinction of Mito, one stomp at a time.
The Extinction of Mito, One Stomp at a Time.
The client requests no contact from agencies or media sales.
Hybrid / High Wycombe HP13 (minimum of one day per week on site)
£36,000 - £38,000 + £312 working-from-home allowance
We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.
The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.
You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities:
Supporter Experience & Journeys
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight
- Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard and understanding of retention.
Mid‑Value & Legacy Development
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-wide Contribution
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines.
- Experience with payment recovery tools and card update flows.
- Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor-first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
- Highly motivated and results driven.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
If this sounds like you, please apply on our vacancies page.
Closing date: 5.00pm on Monday, 15th June 2026.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Services & Data Processing Officer
Reporting To: Internal Communications Manager
Salary Range: £32,000 - £37,667
Contract Type: 6 Month Fixed Term Contract
Location: Hybrid, London
Working days/hours per week 35 hours per week, 9am – 5pm, Monday – Friday.
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
Deliver excellent supporter services function to support growth in public fundraising. Ensure excellence in supporter experience and care. Support the efficient and compliant delivery and financial reconciliation of our fundraising campaigns and activities. Work across the Fundraising, Finance, Info Centre, and Marketing teams.
Duties and Responsibilities
- Manage supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
- Support the Supporter Services and Compliance Manager to develop and deliver management information related to supporter complaints.
- Work with the Finance team to deliver processes to support donor refunds and cancellations.
- Support the Supporter Services and Compliance Manager to manage relationships with external fulfilment houses, payment providers (Stripe, GoCardless), and fundraising platforms (Enthuse, Just Giving, CAF, CAF America) on behalf of FareShare to ensure compliance and optimal supporter experience.
- Further duties as and when required by the fundraising operations team and wider directorate.
- Manage and lead supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
- Deliver an outstanding level of customer service, keeping within agreed SLAs and KPIs.
- Coordinate and implement training on the use of the 8x8 telephony system for Fundraising and Marketing teams.
- Record all interactions accurately and clearly in Salesforce within agreed SLAs.
- Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Person Specification
- Experience of working in a fundraising supporter or customer services environment.
- Good communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Excellent phone manner, including ability to cope with challenging conversations.
- Understanding of financial reconciliation processes and the role of a CRM in effectively managing income processing
- Good problem-solving skills.
- Organised and methodical approach to work.
- Good knowledge of Microsoft Excel, Word, Outlook, and PowerPoint.
- Knowledge of the fundraising regulatory environment, including the Fundraising Regulator Code of Practice, HRMC Gift Aid regulations, GDPR and PECR.
- Knowledge of Salesforce and/or Microsoft Dynamics.
- Ability work under pressure and meet deadlines.
- Good numeracy skills with excellent analytical skills to interrogate data.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.


