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Creative Support, Dawley, Shropshire (On-site)
Up to £12.40 per hour
Posted 4 days ago
Closing in 5 days
University of Sheffield, Sheffield (Hybrid)
£25,249 - £26,707 per year
Posted 4 days ago
Closing in 2 days
Biochemical Society, Remote
£28,000 - £30,000 per year + Benefits
We are seeking a proactive Ledger Clerk to support the work of the Society, in all aspects of the accounting function.
Posted 4 days ago
Open Doors, Oxfordshire (Hybrid)
£26,325 - £28,142 per year
You could be just the person we need! We are looking for passionate, talented people to help meet the growing needs of the persecuted church
Posted 4 days ago
Operation Smile UK, Battersea (Hybrid)
£25,000 - £30,000 per year
Giving & Engagement Officer (Retention). Grow Donor Loyalty. Deliver creative, multi-channel campaigns that keep donors engaged for life.
Posted 4 days ago Apply Now
Closing tomorrow
The Hepatitis C Trust, Oxford, Oxfordshire (On-site)
£27,100 per year
Join The Hepatitis C Trust – Make a Difference in Liver Health
Posted 5 days ago
Closing in 4 days
C4WS Homeless Project, London (On-site)
£28,000 - £32,000 per year
This is an excellent opportunity for a recent graduate, or someone looking for their first role in the homeless sector.
Posted 5 days ago Apply Now
Closing in 4 days
Blood Cancer UK, Holborn (Hybrid)
£34,950 - £37,950 per year (dependent on experience)
Digital Support Services Officer
Posted 6 days ago
Closing tomorrow
Single Homeless Project, Multiple Locations (On-site)
Starting at £27,007.50, increasing at 6 months to £27,413.19 (and then further increases as detailed below)
This is your chance to begin a career that changes lives – starting with your own.
Posted 1 week ago
The Diocese of Winchester, Alresford, Hampshire (Hybrid)
£40,144 per year
Seeking an individual with excellent interpersonal, organisational & communication skills for the role of Mission & Ministry Trainer.
Posted 1 week ago
East London Students' Union, Royal Docks (Hybrid)
£32,496 per year
Seeking someone to support and deliver activities/events, work with student-led groups, and deliver training for student leaders and groups.
Posted 1 week ago
Page 5 of 15
City of London (Hybrid)
Up to £11700 per annum
Contract (BBTECH_RESERVED:Text100)
Job description

We have an exciting opportunity for a Service Delivery Assistant to join the Safer Space Plus team in London, working 18.75 hours a week.

Working from the office one day a week with the remaining hours to be agreed with the successful candidate to include some evenings.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

  • Flexible Working Options: Including hybrid working.
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
  • Birthday Leave: An extra day off for your birthday.
  • Pension Plan: 5% employer contribution.
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
  • Wellbeing Support: Employee assistance programme and wellbeing support.
  • Inclusive Networks: Access to EDI networks and colleague cafes.
  • Sustainable Travel: Cycle to work scheme and season ticket loans.
  • Career Development: Ongoing training and support with opportunities for career progression.


About the Role

As a service delivery assistant you will be:

Supporting the service manager to provide a high quality service to victims of domestic abuse.
Be the initial point of contact for families referred into the service, completing initial risk and needs assessments over the phone
Providing information, advice and guidance to those families you engage with
Maintaining clear and accurate records within our case management system
Working with sensitive, confidential and secure data

You will need:

  • Effective verbal/written communication and numerical skills.
  • Experience of working in a client focused service area or setting.
  • Experience of working and adhering to policies, processes and procedures.
  • Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
  • Understanding and knowledge of equal opportunities and diversity.
  • Good understanding and knowledge of office systems and business support functions.
  • Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
  • Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
  • Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
  • Ability to work on own initiative and with minimal supervision to achieve deadlines.
  • Excellent record keeping skills with a focus on quality and accuracy.
  • A team player with a flexible working approach.


About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.



Posted by
Victim Support View profile Organisation type Registered Charity Company size More than 1000
Posted on: 26 August 2025
Closing date: 23 September 2025 at 10:56
Job ref: 6310
Tags: Social / Support Work