Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Workerto play a pivotal role in our Southwark Mental Health Service.
This role is to work shifts and will require occasional weekend work.
Sounds great, what will I be doing?
In this rewarding role, you will work closely with service users to deliver person-centred, strengths-based support that promotes recovery, independence, and wellbeing. You will engage individuals in comprehensive assessments, support planning, and safety planning, ensuring that all plans are user-led and tailored to their unique needs, aspirations, and goals. Working collaboratively with the Service Manager/Team Manager, you will assess referrals and develop, review, and monitor support, safety, and move-on plans. You will build strong partnerships with external agencies, families, carers, and other key supporters to ensure coordinated and effective support. The role also involves helping service users access healthcare, education, training, employment, and other opportunities that support their recovery journey, while encouraging participation in social and skills-development activities that promote inclusion and confidence. As part of a flexible and supportive team, you will contribute to maintaining a safe, welcoming environment, oversee health and safety requirements, support tenancy sustainment including occupancy agreements and rent payments, and provide information and signposting to carers so they can access the support available to them.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
We are looking for a confident and proactive individual with excellent communication, influencing, and relationship-building skills. You will be able to work collaboratively with colleagues, stakeholders, and partner organisations, using your strong interpersonal and negotiation skills to build trust, foster positive partnerships, and achieve the best outcomes for service users. You will demonstrate a professional and ethical approach at all times, acting with integrity and gaining the confidence and respect of those you work with. Strong IT and digital skills are essential, including proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook. You will be comfortable producing reports and written documentation, maintaining accurate records and databases, analysing information, creating presentations, and managing professional communications. The ability to support the ongoing development and maintenance of service and contract-related databases, working alongside IT colleagues where required, will also be important in ensuring efficient and effective service delivery.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Caseworker (Information and Advice)
Hours: 28 hours per week (flexibility around working pattern)
Salary: £30,282 - £32,445 (pro rata, per annum)
Location: Hybrid
Start Date: 1 September 2026 or as soon as possible there after
Contract Type: Fixed term until 31 Jan 2027, with potential of extension dependent upon funding.
This post is subject to a satisfactory Enhanced DBS (Disclosure and Barring Service) check.
About the Role
This role sits within our Information and Advice team and is key to the smooth running of our Information and Advice service. This role will provide casework support relating to Adult Social Care, Housing, and Welfare Benefits to Disabled Merton Residents.
Key Tasks and Responsibilities
1. To manage a varied caseload, providing accessible and quality information, advice, guidance and representation to Disabled people in Merton.
2. To support Disabled people in Merton with Adult Social Care including but not limited to Care Act assessments, reviews and reassessments, including Financial Assessments.
3. To support Disabled people in Merton with Housing including getting on to and improving positions on the housing register, aids and adaptions and Disabled Facilities Grants.
4. To support Disabled people in Merton with Welfare Benefits including but not limited to applications, assessments, appeals and tribunal representation.
5. To support quality assurance processes to maintain the Advice Quality Standard including ensuring case notes are updated in-line with frameworks, carrying out peer file review and taking part in supervision sessions.
6. Where appropriate, refer Disabled people to other services in line with our policies, including other Merton CIL services.
7. To research and remain informed of new legislation or policy changes that impact casework.
8. To collaborate with the Policy and Campaigns Team to push for systems change.
9. To understand safeguarding procedures and raise concerns with support from the safeguarding lead.
10. To work within the Social Model of Disability and ensure that it is understood by our members, service users, staff, local authority, and partners.
11. To carry out the duties of the post in line with our Equality, Diversity, Inclusion and Equity Policy, and adhere to all Merton CIL’s policies and guidelines, including our values.
12. To undertake such duties and attend out-of-hours and/or weekend events when reasonably be required.
This job description reflects the requirements of the post at the time of writing. The needs and circumstances may change over time and therefore the Job Description may need to be reviewed in the light of any such changes which may occur.
Other Information
Merton CIL is committed to equity and inclusion and reflecting the diverse communities we serve. We particularly welcome applications from individuals from marginalised communities.
Please also email us if you:
·Have any questions or would like an informal discussion about the role,
· Need support to apply, adjustments or require any of the materials in a different format.
We do not use AI within our hiring processes.
In your cover letter, please let us know:
1. Why you want the Caseworker role.
2. What skills, knowledge and experience you believe makes you a good fit for the Caseworker role.
It would also be great to know, the earliest date that you could start.
Disabled people in Merton face marginalisation and disadvantage. We navigate barriers and work to create a borough that is truly inclusive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Code Your Future
Code Your Future trains dedicated people in poverty to change their lives by getting good jobs in the software industry. We have helped hundreds of people get jobs so far, including at companies like Google, Slack, HashiCorp, Thoughtworks, and Capgemini. All of our education is free, and we cover expenses like childcare and transportation to support people in need.
We teach part-time courses using a flipped classroom style, assigning our trainees material to learn and exercises and projects to work on. We meet in person once a week on Saturdays, and host mentoring sessions during the week, to help people with their learning. Our teaching and mentoring is primarily delivered by volunteers with a diverse set of backgrounds and skills, and our curriculum is all open source.
We sell corporate packages to companies to reach hiring and sponsorship agreements. We can create a custom training track to adjust to companies’ technical requirements.
Position Overview The People & Operations Lead manages the day-to-day execution of internal operations, driving efficiency through automated workflows across HR, finance, and community safeguarding.
Your Responsibilities
HR Operations: Manage the full employee lifecycle (onboarding to offboarding), leave, and training management. Ensure compliance with the Equality Act, managing access requirements and reasonable adjustments across the organisation.
Financial Administration: oversee regular financial approvals, weekly expense processing, and support the annual audit.
Safeguarding: act as Designated Safeguarding Lead (DSL). Maintain safeguarding policies and ensure training is understood across our community.
Systems & Automation: modernise internal tools and grant administration workflows to reduce manual admin tasks, whilst maintaining operational data integrityand managing secure user access across internal databases (HR, grant tracking, and community records).
Your Background
Hands-on experience in operational HR, DSL safeguarding, and core financial processes, with a passion for designing clear, efficient workflows.
Compliance & Safeguarding Focus: Hands-on experience with safeguarding best practices, equality legislation (Equality Act, access requirements, reasonable adjustments), and data protection compliance (working alongside our DPO on GDPR/SARs).
Pragmatic Problem Solver: Comfortable managing multiple operational streams.
Why Join Us?
You will be playing a central role in keeping our mission running safely and effectively. You’ll have the opportunity to shape our internal processes, work closely with passionate leaders, and make a tangible impact every day.
Please read our values and working principles before making an application to make sure they match your own.
https://codeyourfuture.io/about/
The client requests no contact from agencies or media sales.
As a People Systems & Benefits Specialist, you'll play a key role within our People Operations, Systems and Data team, supporting and developing the technology and benefits platforms that underpin the colleague experience across Peabody. You'll work closely with internal stakeholders, payroll teams and external providers to ensure our systems are effective, our data is accurate and our benefits offering remains engaging and valuable for colleagues.
This is an excellent opportunity for someone who combines strong systems knowledge with a passion for employee benefits and enjoys finding practical solutions that improve processes, colleague engagement and business outcomes.
What you’ll do
What you’ll need
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
Please read before applying:
Peabody does not provide sponsorship as a licensed UK employer.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
If you have any questions about this role, please email Talent Specialist, Ryan Loasby.
Interview Dates: We are looking to conduct interviews across the first week of September 2026 at the following address, 45 Westminster Bridge Road, London, SE1 7JB
The closing date for this advert will be Sunday 23rd August 2026 at 11:59pm. However, we reserve the right to close this advert early should we receive a high volume of suitable applications.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our complex needs service in Notting Hill.
Sounds great, what will I be doing?
To provide management support and advice to Group Facilitators, Volunteers, Social Work Students to help them develop their role in providing support to service users.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring a strong understanding of the needs, perceptions and engagement barriers faced by African, Caribbean and Arabic-speaking communities experiencing mental health difficulties, including those who may be disengaged from services. You will have experience working directly with these communities, using co-production approaches that respect cultural needs and enable meaningful involvement and feedback. You will be confident managing services within budget, promoting equality, diversity and inclusion, and representing the organisation positively at external events through presentations and promotional activity. You will have excellent knowledge of mental health conditions, including signs, symptoms and treatments, with the ability to assess deteriorating mental health and take appropriate action. A strong working knowledge of housing, community care, mental health, health and safety, and welfare benefits legislation is essential, alongside the ability to use computer systems to produce accurate reports and monitor the quality of staff record-keeping to a high standard.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
I&A Adviser role
Information & Advice Adviser
Mitcham (On-site) with hybrid working available after a successful training period.
£30,391 - £32,451 per year
Full time or 4 days (30 hours)
Contract (Fixed term for 12 months), possibility of extension, subject to funding
Own car desirable but not essential. You will be required to undertake home visits across the borough of Merton.
Job description
Information and Advice Adviser
Hours: Full time37.5 hours per week or 4 days (30 hours). We are open to flexible working discussions.
Salary: £30,391 - £32,451 per year
Location: This role will be based at our Elmwood Road Centre in Mitcham, with regular travel across the Borough of Merton.
After training and development, and after successful completion of the probationary period, there may be an option for hybrid working.
Reports to: This role reports to our Information and Advice Manager and is part of the wider Age UK Merton Community Support team.
About the role
We are recruiting an Information & Advice Adviser who will be joining a progressive, inclusive and dynamic team, an integral part of our Community Support model, and wider Age UK Merton services.
The Information & Advice Adviser is a vital role that works directly with older people who come to the service seeking information and advice on pension age benefits.
In April 2025 – March 2026 the service worked with over 1,500 older adults across a range of issues including money and benefits, health, housing and care. During this time, we assisted older adults of pension age and over to generate over £821,000 of previously unclaimed benefits and make informed choices about their lives.
An important part of this role will be to triage initial client needs which have been referred into the service by both internal and external partners, this will then ensure the team provides the right advice and high-quality support, whether on the phone, email or face to face.
You will be joining an accredited advice service (with the Advice Quality Standard), delivered by a high calibre team and you will be given opportunities to train and develop in the role.
About you
You are an enthusiastic, motivated and organised person with excellent people skills who is looking for a role where real impact is made on the lives of the people you are supporting. You will need to have attention to detail, and strong problem-solving skills to support the complex and diverse range of issues that our clients face.
Experience in the information and advice sector is desirable but not essential as full training will be given. What is important is your ability to work as part of a team but also using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work.
About us
Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.
We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.
We offer:
25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.
Age UK Merton gifts an additional three days leave between Christmas and New Year.
Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.
Enrolment into our pension scheme.
If you have any questions, please do not hesitate to contact us, we would love to hear from you!
The client requests no contact from agencies or media sales.
Facilities Officer
Croydon Almshouses | South Croydon
Permanent |£39,800 per annum | 37.5 hours per week
About us
There aren’t many organisations that can say they’ve been serving their community for over 550 years. Croydon Almshouses (CA) can and we’re proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place.
Since 1447, we’ve provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we’ve also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough.
Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon.
To help us deliver this, we’re recruiting an experienced Facilities Officer, to support the Property & Estates Manager (PEM) in the day-to-day operation and management of its almshouses and the wider CA Investment Property Portfolio.
Essential criteria:
· A proven track record of experience working within facilities management and property maintenance
· Experience of coordinating and monitoring contractors and ensuring works are completed to an appropriate standard
· Experience of carrying out inspections, identifying defects and maintaining accurate records
· Understanding of building maintenance programmes
· Knowledge of health and safety requirements, fire safety, water hygiene, asbestos awareness, COSHH and general building compliance
· Legionella Awareness Training and Fire Safety Awareness training
Interested?
If you are an experienced Facilities Officer wanting to provide high level support at an ambitious local organisation, we’d love to hear from you.
Closing date: Thursday 3rd September, 9am
Interview date: Monday 14th September, in person
The client requests no contact from agencies or media sales.
A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.
They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.
Responsibilities:
Requirements:
If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Youth Work holds overall responsibility for the development and delivery of Providence House Youth Club’s youth work programmes, working with young people aged 8 to 19 from disadvantaged backgrounds across Battersea. As our foundational senior delivery hire, they will lead the delivery departments of universal youth work, girls work, sports programmes, detached and outreach work, school programmes and community mentoring. The postholder is a member of the Senior Leadership Team and acts as Deputy Safeguarding Lead. They will be hands-on: delivering youth club sessions, residentials and trips alongside the team, while ensuring Providence House remains a fun, supportive, safe and inclusive place that attracts and retains young people, raises their aspirations, and journeys alongside them for the long term.
Our mission is to prepare children and young people to make informed life choices for themselves, their families, and their communities
The client requests no contact from agencies or media sales.
About Us
Choose Love supports refugees and forcibly displaced people across the world, ensuring they have what they need when they need it. The support we provide ranges from lifesaving search and rescue boats to hot, nutritious food, clothes and legal advice. We’re a small, agile and ambitious team who are powered by our vision of a world that chooses love and justice every day for everyone.
As our Office and Facilities Manager, you won't just keep the lights on and the supplies stocked you'll be the person who makes our office a place people actually want to be. You'll bring warmth, energy and sharp organisational instincts to everything from health & safety and vendor contracts to onboarding new colleagues and pulling off brilliant team events. You'll also lend a hand to our People team with day-to-day HR admin, so a genuine interest in people operations is a real plus.
What you'll be doing:
What we're looking for:
Charity sector experience is a bonus, not a requirement what matters most is your energy, your organisational skill, and your commitment to creating a workplace where people can do their best work.
If you're a proactive problem-solver who thrives on variety and wants your work to genuinely matter, we'd love to hear from you.
Application Process
Interviews will take place on the week commencing 17th August 2026.
How to apply
Interested candidates are invited to apply by sending their CV and a covering letter stating
how they meet the criteria for the role by 12pm Friday 14th August 2026.
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.

The client requests no contact from agencies or media sales.
About Us
We are an environmental charity with science at our heart. We help people to take action to protect the nature around them; by connecting them with it and giving them the tools they need to do so. We passionately believe in citizen science and are leaders in it. Our current focus areas include helping to create nature-friendly urban spaces, growing the impact of internationally known citizen science programmes such as Freshwater Watch, developing early career scientists and sharing learning internationally, and working with partners to advance the science, tools and thinking behind citizen science.
Role purpose:
To drive the growth of income from businesses, local authorities and public sector funders by identifying, developing and securing strategic partnerships. The role will build high-value relationships, generate new funding opportunities, and lead the development of compelling proposals, working closely with colleagues across Earthwatch to convert opportunities into longterm partnerships and sustainable income. This role will focus on building connections and opening doors, working closely with the Director to convert opportunities into funding to meet organisational targets.
Key deliverables:
Partnership Management and Development
Proposal Writing and Project Development
Sector Awareness and Marketing
Monitoring and Reporting
Collaboration and Team Support:
In undertaking these roles, the postholder should also have regard to:
Please see the full job description attached.
Applicants must have the right to work in the UK; Earthwatch is unable to support visa applications.
Earthwatch is committed to making any adjustments we can for short-listed candidates, to facilitate participation in our interview process. Only shortlisted candidates will be contacted.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
We are offering a unique opportunity to play a central role in ensuring the effective delivery, administration and financial management of Fauna & Flora’s project ‘Securing fair and equitable foreign fishing access arrangements’. This project aims to address the impacts of distant water fleets in West Africa and empower communities and governments to secure sustainable, inclusive, and transparent fisheries management that supports food security, nutrition, and livelihoods in the region.
In this position, you will support the smooth implementation of project activities by maintaining compliance with internal policies and donor requirements, coordinating routine financial processes, monitoring expenditure and budgets, overseeing partner financial reporting, and helping to ensure that project plans, documentation and reporting are delivered to high standards.
Working closely with the Technical Specialist, Fisheries, you will support project cycle management, contribute to monitoring and evaluation, provide fisheries-related technical input where needed, and help translate project findings into clear and accessible reports, communications and knowledge products. You will also collaborate with project staff, partners and funders to ensure strong working relationships and effective delivery of agreed activities, including supporting sub-grant agreements and compliance with donor regulations.
We are seeking a highly organised and detail-oriented professional with proven experience in project financial administration, donor compliance and stakeholder coordination, ideally within conservation, development or fisheries contexts. You will have the ability to work constructively across diverse teams and partnerships and collaborate effectively with technical teams and partners while supporting fisheries-related research and communications.
In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation, with opportunity to apply your skills and expertise where appropriate. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
This role is not eligible for sponsorship for a Skilled Worker Visa.
Please visit our website download the job application pack for further details on how to apply.
The closing date for applications is Sunday, 16 August 2026. Interviews are likely to take place during the week commencing 24 August 2026.
Fauna & Flora is a nature conservation charity protecting the diversity of life on Earth for the survival of species and habitats and the planet


The client requests no contact from agencies or media sales.
About the role
Sands is the UK’s leading pregnancy and baby loss charity. We work to save babies’ lives and to ensure that anyone affected by pregnancy or baby loss receives the care and support they need.
We are looking for a compassionate, organised and collaborative Hospital Liaison Coordinator to support the delivery, embedding and sustainability of the National Bereavement Care Pathway in England.
This role will help strengthen Sands’ hospital liaison work by building, supporting and developing our network of Hospital Liaison Volunteers. Hospital Liaison Volunteers provide an important link between Sands, NHS services and local communities, helping hospital staff understand and access Sands’ support, training, resources and bereavement care guidance.
The postholder will work closely with volunteers, NHS staff and Sands colleagues to support high-quality, equitable bereavement care for bereaved parents and families. They will coordinate activity, monitor progress, gather feedback and insight, and help ensure learning from hospitals and volunteers informs continuous improvement across the NBCP England programme.
This is a role for someone who is highly organised, values-driven and confident working with people. You will bring experience of supporting volunteer networks, coordinating projects and building strong relationships with a range of stakeholders. You will also be able to communicate sensitively and clearly, work with feedback and evidence, and develop your understanding of bereavement care, maternity services and NHS systems.
Key responsibilities
Support and develop the Hospital Liaison Volunteer network
1. Develop, support and strengthen Sands’ network of Hospital Liaison Volunteers in England.
2. Ensure Hospital Liaison Volunteers feel valued, confident and equipped to carry out their role effectively.
3. Support the recruitment, induction, training and ongoing development of Hospital Liaison Volunteers.
4. Provide regular communication, guidance and support to volunteers, including opportunities to share learning, raise questions and identify emerging issues.
5. Work with colleagues to identify gaps in volunteer coverage and support plans to improve access to hospital liaison support across England.
6. Help volunteers understand Sands’ bereavement care resources, training offer, NBCP England materials and wider support services.
7. Support safe, consistent and appropriate volunteer involvement within hospital settings, recognising the sensitivity of bereavement care and the importance of confidentiality and professional boundaries.
Support NBCP England implementation and hospital engagement
1. Support NHS Trusts, maternity, neonatal, gynaecology and bereavement teams to understand, implement, embed and sustain the National Bereavement Care Pathway standards.
2. Promote awareness and use of NBCP England resources, tools and guidance among hospital staff and volunteers.
3. Help hospitals identify opportunities to strengthen bereavement care provision and reduce variation in families’ experiences.
4. Support activities that help Trusts understand progress against NBCP standards, including self-assessment, evidence gathering, reflection and improvement planning.
5. Work collaboratively with NHS staff, volunteers and Sands colleagues to support equitable, high-quality bereavement care for all families.
6. Contribute to the development and delivery of practical resources, communications and support offers that help hospitals engage with NBCP England.
Coordinate programme activity, monitoring and reporting
1. Coordinate key elements of the NBCP England hospital liaison workplan, ensuring activity is well organised, timely and aligned with programme priorities.
2. Manage multiple tasks and priorities, keeping clear records of activity, progress, risks and follow-up actions.
3. Support the monitoring of outputs, outcomes and impact, including volunteer engagement, hospital reach, Trust activity and use of NBCP resources.
4. Prepare updates, summaries and reports for Sands colleagues, programme leads and other relevant stakeholders.
5. Use project coordination tools and systems to support planning, delivery, monitoring and evaluation.
6. Contribute to measuring the difference made by hospital liaison activity and NBCP England support.
Gather, analyse and share feedback and insight
1. Gather feedback and insight from Hospital Liaison Volunteers, NHS staff, Sands colleagues and other stakeholders.
2. Identify themes, learning, gaps and examples of good practice from hospital liaison activity.
3. Share insight in a clear and accessible way to support continuous improvement across the NBCP England programme.
4. Use feedback to help inform future developments, resources, communications and support for hospitals and volunteers.
5. Contribute to a learning culture where volunteer and hospital insight is valued and used to improve bereavement care.
Communicate clearly and build strong relationships
1. Build and maintain positive, collaborative relationships with volunteers, NHS staff, Sands colleagues and external partners.
2. Communicate clearly and sensitively with a range of audiences, adapting style and approach as needed.
3. Facilitate discussions, meetings and learning opportunities with volunteers, colleagues and hospital staff.
4. Prepare written materials, reports, updates, newsletters or web content as required.
5. Represent Sands and the NBCP England programme professionally at meetings, events, workshops and conferences.
General responsibilities
1. Work collaboratively with colleagues across Sands, sharing intelligence and contributing to wider organisational priorities.
2. Maintain high standards of confidentiality, professionalism and sensitivity at all times.
3. Work in a way that reflects Sands’ values and commitment to equity, inclusion and compassionate bereavement care.
4. Undertake occasional travel and occasional evening or weekend work as required.
5. Abide by Sands policies and procedures and complete mandatory training.
6. Undertake other tasks commensurate with the role as required by the NBCP England Manager, Head of Bereavement Care and Hospital Liaison, and Director of Research, Education and Policy.
Person specification
Essential
Desirable
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.
Clinical Advisor – Health Information
Salary: £22,688 pro rata for 2 days (FTE £56,720)
Letchworth Garden City/ home working (hybrid)
One to two days per week
Permanent
Flexible working considered
Play a key role in delivering trusted MS information, giving people the knowledge and confidence they need.
Join our friendly team
Are you a registered nurse or doctor with expertise in multiple sclerosis and a passion for improving the lives of people living with MS? This brand new role offers an exciting opportunity to use your clinical expertise to shape, review and quality assure our trusted health information, ensuring it remains accurate, evidence-based and relevant to the needs of our community.
Our charity
MS Trust brings together expertise from every angle to help everyone feel more in control of their MS today and every day. Through trusted information and compassionate support, the training of new MS healthcare professionals, and research rooted in real experience – we’re here for every MS. Every day.
The role
Our purpose is to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day. Delivering high-quality health information and support for people living with and affected by MS is one of our core strategic priorities. As a practicing health professional within the field of multiple sclerosis, the Clinical Advisor will play a vital role in ensuring the quality, safety, credibility and accuracy of our health information.
This role will bridge clinical expertise and service delivery, helping to ensure that all health information is accurate and aligns with latest best practice, regulatory standards, and our mission.
What we can offer
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 17 August 2026 at 9.00am
First Interviews: 26 August 2026
We exist to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day.
The client requests no contact from agencies or media sales.