Account/relationship manager jobs

Operations Manager – St Paul’s Church, Salisbury

St Paul’s is a lively evangelical church in the heart of Salisbury with a vision to see lives transformed by the good news of Jesus. We are looking for a highly organised and proactive Operations Manager to join our Ministry Support Team and play a key role in enabling our mission.

This role involves leading and coordinating the day-to-day operations of the church, including venue and technical management, health and safety, systems administration, and event support. You will also provide administrative support in HR processes, such as onboarding new staff and helping implement systems.

We are seeking someone with strong organisational and communication skills, a practical approach to problem-solving, and the ability to manage multiple responsibilities with professionalism. Above all, we want a team player who shares our Christian ethos and is committed to supporting the life and ministry of the church.

This is a full-time role (35 hours per week), with a competitive salary, pension, and the opportunity to serve in a dynamic and outward-facing church community.

Join a growing business at the forefront of sustainability!

Choice Textile Ltd is seeking a Sales and Marketing Manager to help drive growth, engage clients, and promote our impact in sustainability, reuse, and recycling.

About the role:
This exciting opportunity will see you leading our B2B sales and marketing activity. From building relationships with charity shop clients and commercial partners, to presenting at conferences, hosting webinars, and managing digital campaigns, you’ll play a pivotal role in raising our profile and securing new opportunities.

You’ll be responsible for:

· Driving B2B sales and managing a strong client pipeline.

· Creating and delivering presentations and webinars to engage partners.

· Representing Choice Textile at industry events and exhibitions.

· Managing LinkedIn, Facebook, Instagram, and website content.

· Producing blogs, newsletters, and digital campaigns.

· Researching market trends and tailoring strategies to client needs.

About you:
We’re looking for someone with proven experience in sales and marketing, excellent presentation and communication skills, and the ability to engage confidently with senior decision-makers. Digital marketing expertise is essential, and experience in sustainability or recycling would be an advantage.

Salary: £45,000 per annum (dependent on experience)
Location: Office based (London NW10), with client/event travel
Job Type: Full-time

If you’re motivated by making a positive impact and have the skills to help grow a purpose-driven business, we’d love to hear from you.

Apply now by sending your CV and covering letter.

Hosted by Results UK - The International Parliamentary Network for Education (IPNEd) works to mobilise the political leadership necessary to achieve the global promise of a quality education for all.

We are seeking a Communications Officer to oversee our internal and external communications, encompassing copywriting, storytelling, and content creation across all our communication channels. 

This is an exciting time to join the IPNEd secretariat, where you will have an unrivaled opportunity to support parliamentary action to drive educational progress.

ROLE OVERVIEW

You will be an exceptional Policy and Public Affairs Manager who will lead your team to achieve the goals detailed in the RLSS UK Strategic Framework 2025-2030. This is a unique opportunity to work on the front line of policy change, collaborating with ministers, government officials and key partners.

This is a strategic, hands-on role suited to someone with a deep commitment to our water safety and drowning prevention priorities together with significant experience of achieving outcomes and impact.

KEY TASKS AND RESPONSIBILITIES

• Develop, implement and deliver the RLSS Policy and Public Affairs Strategy
• Influence UK and Ireland ministers and government officials by engaging them directly to raise awareness of RLSS UK’s vision, mission and purpose and seeking their support in achieving our goals
• Work collaboratively to influence specific legislation, including campaigning around bills, writing amendments, and working with MPs and Peers to promote them within the legislative process.
• Lead the management of the APPG
• Manage stakeholder engagement strategies and maintain strong relationships with stakeholders and partners.
• Stakeholder engagement (Parliament): Build and maintain relationships with key policy makers and parliamentarians through face-to-face meetings, providing briefings to MPs and Lords for Parliamentary debates, preparing written/oral questions, and attending Select Committees, APPGs, Parliamentary receptions and other relevant roundtables and events.
• Attendance and representation at meetings which support RLSS UK’s policy and public affairs priorities
• Deliver evidence-based campaigns, including the production of speeches, blogs, reports, and social media content in collaboration with the communications and marketing team.
• Support the Communications and Marketing Team to develop content for the website and other internal and external communications, such as blogs and articles.
• Work with the Communications and marketing team to respond to media and other communication opportunities to promote the RLSS UK work and to contribute to national debate on relevant issues.
• Organise external events and represent RLSS UK at conferences, coalitions, and media opportunities.
• Write clear, compelling consultation responses and policy materials rooted in research, lived experience and case studies.
• Monitor political developments and identify opportunities to influence emerging debates.
• Work to ensure policy positions are aligned across the UK and Ireland.
• Monitor policy and political debates and developments on water safety and drowning issues, horizon-scanning emerging policy issues, and where appropriate, disseminate and brief colleagues and RLSS UK members.
• Identify proactive and reactive opportunities to promote and embed RLSS UK and members recommendations and research.
• Produce high quality and influential policy briefs, reports, position papers, and responses to consultations, to advocate for changes in policy and practice.
• Lead on the monitoring of policy engagement and impact by using necessary evaluation tools and work with external evaluators as required to capture impact and utilise learning.
• Work with RLSS UK members, people directly impacted by the drowning and other key stakeholders to harness and amplify their expertise and insights.
• Where needed, lead the co-ordination and establishment of member expert groups to inform our policy work.
• Develop opportunities for joint working with researchers / research organisations and manage that partnership work, including the development and co-ordinating the RLSS UK research symposium.
• Work with the RLSS UK team to recommend and secure relevant speakers and presenters for RLSS UK meetings and events.
• Contribute to the general administration and delivery of RLSS UK programmes, events and overall objectives.
• Work with the Director of Income Generation and Engagement to support the development of potential fundraising bids and reporting progress to funders.
• Maintain good working relations with trustees, staff and other stakeholders
• Attendance at Board and committees as required
• Maintain up to date and accurate records of contacts, engagement and stakeholder areas of expertise.
• Production of RLSS UK evidence-based internal and external reports

OTHER DUTIES & RESPONSIBILITIES

• Lead on and support ad hoc projects as required
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• To demonstrate and uphold the Society’s values and behavioural standards at all times.
• To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION

Essential Relevant Experience, Skills and/or Aptitudes

• 5+ years’ experience working in policy and public affairs, preferably in the charity sector.
• Proven ability to build influence with politicians, advisors, and senior stakeholders.
• A proven record of influencing public affairs and policy change
• Evidence of building strategic relationships to further a cause and/or systems change
• Evidence of strong collaborative working and proven ability to build relationships with a range of stakeholders to effect change
• Evidence of excellent analytical (primary and secondary sources of evidence) and writing skills, including experience of drafting briefings for high level meetings, writing research and/or policy reports for external audiences
• Excellent interpersonal and verbal communication skills, with the ability to communicate effectively with a range of audiences, including the ability to draft briefings and present at public events.
• Experience of involving people with lived experience in policy and/or parliamentary affairs
• Comfortable representing an organisation externally and building relationships with partners, policy makers and influencers
• Understanding of methods to interact with political entities.
• Proficient in utilising social media for engagement purposes.
• Understanding of Ireland's political institutions and policy processes.
• Organisational and strategic thinking skills to manage multiple priorities and respond quickly to emerging issues.
• A commitment to involving people with lived experience in policymaking.
• Ability to work to tight deadlines and excellent time management skills to deliver on competing priorities
• Flexible and positive can-do work attitude
• Able to work independently and show initiative
• High level of diplomacy, personal integrity and empathy for others
• Willingness and ability to travel as required for the role including occasional evenings and weekends

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK
• Policy and Public affairs qualification
• Experience of reporting to funders and/or supporting the development of potential fundraising bids
• Experience of project management, and/or line management
• Experience of using a CRM or similar monitoring/evaluation tools

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV along with a Cover Letter outlining why you should be our next Policy and Public Affairs Manager

Closing Date – 11.59pm, Wednesday 8th October 2025

Interview Date – TBC, at our Worcester Head Office

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million.

Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include: 

• Social Media Moderation 

• Facebook Group Moderation

• On-page messaging for Facebook Fundraisers

We are on the lookout for talented comms experts who understand the importance of effective, accurate, and timely online communications and can enhance the work of our expanding social media moderation team.

** The ideal candidate will have a minimum of 3 years' professional social media moderation experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to acting in the best interests of our charity partners. 

If you do not have 3 years of professional social media moderation experience, working in-house for a charity please do not apply. You will not be shortlisted. 

About the role

Our dedicated team moderates our full-service accounts (all organic content and paid ads) as well as one-off campaigns and appeals for some of the most recognisable charities in the sector. 

This role is perfect for skilled comms experts who can provide excellent supporter care and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9 am (or earlier), wrap up by 9 pm and adhere to our sub-three-hour response time. 

Our moderators must have a minimum of three years’ in-house, third-sector comms experience. 

As a Social Media Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines and tone of voice at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Working across a range of social media management tools

• Responding/actioning to all comments and queries in under three hours

• Maximising donations when required 

• Going above and beyond at all times to provide supporters with an incredible experience

Our moderation takes place between 9 am and 9 pm, Monday-Sunday. 

Different accounts will require varying levels of ‘active’ hours (defined as time spent taking action). You will split your active hours between 9am and 9pm. For example, for an account which requires three active hours, you might carry out your work in six, thirty minute instalments throughout the shift.

As you gain experience, you will be allocated multiple accounts which will enable you to increase your hours worked. 

Whilst you need to be on hand to monitor your accounts during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional comms experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to act in the best interests of our charity partners.

Full training will be provided alongside regular one-to-one and team catch-ups. Here’s what some of our moderators say about working at Social AF:

“I love the flexibility of the role. The team are great and are very helpful, but the flexibility allows you to still do things whilst working.” Megan

“Working with Social AF has been so rewarding - I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility of this role has been really beneficial to me, my family and my work-life balance”  Sarah 

Please read our full job description before applying. Applicants that don't meet our minimum criteria won't be considered for interview. 

Our partner, a globally-respected INGO is seeking to recruit a Project Finance Manager to provide financial support to a large multi-million-dollar contract being delivered in Ukraine. The Project Finance Manager is responsible for providing financial support to Finance Business & Project accounting team and expanding the Ukraine-based finance manager capacity. The primary aim is to ensure the project team can react to the requests from the project manager to deliver high-quality financial reports, budgets, underlying assumption narratives or reforecasts. It is important to understand the requirements, duties, and obligations of the contracts to ensure alignment and contractual compliance.

Job Responsibilities:

Management of project finance team (x4)
Prepare budgets and reforecasts in line with
Conduct regular budget reviews to ensure the project stays within the budget.
Monitoring the implementation and performance of signed contracts with any variances being reported to the Project Manager with a spend-out plan.
Ensue operational plans are reflected in the budget/reforecast.
Prepare regular financial reports and statements for project stakeholders.
Manage and oversee all financial transactions related to the project.
Comply with all contract reporting requirements.
Other administrative duties as and when required.

Requirements:
QBE, qualified or part qualified accountant (ACCA, ACA, CIMA, CPA etc )
Exceptional interpersonal and communication skills.
Exceptional organisational skills and ability to manage multiple deadlines.
Strong numeracy and IT skills essential, and proficient in the use of Microsoft Office.
Fluent in written and spoken English.
Experience developing and monitoring budgets.

Desirable:
Experience using ERP planning system

Financial management of development contracts

Support & Benefits

Fully funded accommodation

Subsistence stipend

4x international return flights 

Pension

Private Health

At Ambitious about Autism, we believe in a a future where every autistic child and young person can be themselves and realise their ambitions. We're looking for a Finance Business Partner who's ready to bring insight, influence, and energy to a role that sits at the heart of our strategic decision-making.

This is more than just numbers. You'll be a trusted advisor to senior leaders across the organisation, helping them shape and deliver their financial plans. You'll work closely with ELT members and budget holders to build robust financial models, set budgets, and produce termly forecasts that drive real impact.

 As a key player in our finance team, you'll:

• Lead the monthly management accounts and reporting process
• Provide strategic and technical financial advice to high-profile projects
• Ensure financial implications are understood and embedded in decision-making
• Influence and negotiate with senior colleagues to help us meet our financial goals

 We're looking for someone who:

• Is a qualified accountant (ICAEW, ACCA, CIMA, CIPFA)
• Has trained at a top 15 accountancy firm or equivalent public body (e.g. NAO), or has strong experience in finance business partnering
• Can quickly get to grips with a complex environment and work independently
• Has experience in strategic finance and business planning
• Understands charity finance (SORP FRS 102) or has transferable IFRS/FRS102 knowledge and a willingness to learn

This is a fantastic opportunity to join a purpose-driven organisation where your financial expertise will help shape the future for autistic children and young people.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Project Development Manager

Are you passionate about creating opportunities for young people? We’re seeking someone brilliant to join the Operations team and play a key role in further growth of the national network of Youth Zones - vibrant, purpose-built spaces where young people can thrive.

Position: Project Development Manager

Location: Hybrid working: Two days a week in our London (White City) office or Bolton office, combined with home-working and frequent UK travel

Salary: £50,000–£55,000 per annum

Hours: Full-time, 37.5 hours per week (flexible working available)

Contract: Permanent

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.

Closing Date: Wednesday 15th October at 12noon - we may close the advert early depending on the volume of applications, so we encourage you to apply ASAP.

First stage interviews (virtual): Tuesday 4th November

Second stage interviews (in-person):  Friday 14th November at Salford Youth Zone

There will also be a short, values-based phone interview between Stage 1 and 2.

About the Role

This exciting new role will lead on developing positive relationships with senior Council officers and local politicians building strong partnerships to pave the way for new Youth Zones. Once a new Youth Zone project is fully committed to, you’ll continue to manage key relationships through the crucial early period (1-2 years) – handing over as each Youth Zone’s first CEO comes into post.

It's a unique opportunity to shape communities, influence decision-makers, and be part of a movement that puts young people first.

About You

With exceptional relationship management skills and the ability to build rapport and trust with a wide range of people, this is the perfect role for someone who has successfully worked with senior decision makers within local authorities and/or other public sector agencies. We’re looking for an ambitious, tenacious and action-oriented individual with excellent relationship and influencing skills to facilitate further targeted growth of the national network of Youth Zones.

Experience of managing and delivering high value, complex projects is essential.  Outstanding resilience is also required to develop multiple projects over a number of years, overcoming setbacks and delays along the way.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.

As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential.

As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

The organisation will contribute towards reasonable travel costs for candidates invited to attend face-to-face interviews when they are travelling from outside the local area. This approach reflects it’s commitment to fairness and equality of opportunity. 

You may have experience in areas such as. Project management, business development, partnerships, relationship management, influencing others  #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We have a fantastic opportunity for an enthusiastic, proactive and driven Fundraising Manager to join our team at Brain Tumour Support. You will be joining the team at an exciting time as we seek to grow our supporter base both locally and nationally.

You will assume responsibility for the delivery of the fundraising strategy to achieve ambitious unrestricted income targets through Corporate Partnerships, Community Fundraising and Individual Giving. Motivating and line managing a small, but growing fundraising team, you will ensure activity levels are on track to achieve both income and awareness targets for the charity.

Ideal candidates must come from a charity fundraising background, with the drive to inspire a team, grow income, build relationships and initiate opportunities for development of the fundraising function. This role will suit a dynamic and positive individual, with a proven track record and extensive experience of meeting demanding income targets within various income streams, one of which should be Corporate, community or individual fundraising. Experience of developing and leading a team to success is desirable for this role.

This in an exciting and varied role, that you will be able to really put your stamp on, working with a really engaged charity team and reporting to the Head of Fundraising and Operations.

We value our staff and offer a welcoming working environment with an enthusiastic and committed team. We can offer you:

- 25 days annual leave plus bank holidays

- Enhanced sickness pay scheme

- Flexible working and hybrid working patterns

- Family friendly and carer supportive policies

- Opportunities for training and development

- Robust supportive supervision, and 1:1’s

- Whole team working practices and opportunities to feel close to the support delivery

- Whole team charity away days once a year, with overnight stay and socials

- Staff engagement incentives throughout the year

- Wellbeing and mental health support

Our mission is that no-one feels alone when facing the effects of a brain tumour diagnosis and this is an exciting time to join the team as we look to the future.

The role has a requirement to work some evenings and weekends to meet supporter needs, and will require some travel. A full UK driving licence is essential.

If you would like an informal chat regarding the role, please contact Sarah or Emma

Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take the lead on developing our newly awarded supported living service based in the Harrow and Wembley area.

Based across two properties, you and your team will be supporting ten adults with moderate to severe learning disabilities, as well as additional mental and physical health needs.

You will play a pivotal ambassadorial role, continuing Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.

This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.

The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.

Salary: £44,000 - £48,000, dependent on experience
Contract: Permanent, Full-time (Part-time at 4 days/week considered)
Location: Hybrid – 2 days per week in Waterloo office
Closing date: Wednesday 9th October
Benefits: 25 days annual leave (plus bank holidays and 3 discretionary Christmas days), flexible working, paid emergency leave, reward voucher scheme, pension contributions up to 6%, and more

We’re thrilled to be partnering with the award-winning children’s mental health charity Free to Be Kids to recruit a Fundraising Manager to lead their fundraising and communications strategy. Free to Be Kids helps some of London’s most disadvantaged children transform their mental health through joy, adventure and the outdoors.

As Fundraising Manager, you’ll take headline responsibility for delivering Free to Be’s fundraising and communications strategy, aiming to raise around £700,000 annually. You’ll lead on securing high-value partnerships, five-figure grants, and individual giving, while line managing the Fundraising Officer and working closely with the CEO as part of the senior management team.

This is a hands-on, strategic role at the heart of a vibrant, passionate team, offering the chance to shape the future of a growing charity with a powerful mission.

To be successful in this role, you will need:

• A strong track record of securing five-figure funding from Trusts, Foundations, and Corporate Partners
• Experience in pitching, relationship management, and donor stewardship
• Experience managing fundraising systems and pipelines
• A collaborative, flexible, and proactive approach
• A passion for supporting vulnerable children and a belief in the power of adventure and belonging

Management experience is desirable, but we also welcome applications from ambitious fundraisers ready to step into a leadership role.

If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Emma.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.

If enough applications are received, we reserve the right to close the application period early.

Please quote reference 2706EI when applying.

 

This is a senior role focused on developing and expanding Communities 1st’s enterprise activity, ensuring services are innovative, inclusive, and financially sustainable. You will have direct oversight of current enterprise services and play a pivotal role in helping other teams to develop traded offers and take a more enterprising approach to their work.

You will:

• Lead the delivery, growth, and improvement of our existing social enterprise services – including community centres, facility hire, and handyperson services.
• Drive development of new income-generating opportunities in collaboration with other teams – such as our Coffee Cart, corporate and school workshop offers, and creative venue-based initiatives.

Purpose of the Job:

To lead and develop a growing portfolio of social enterprise services that generate income, increase social value, and support our charitable mission. The role focuses on both direct service management and cross-team collaboration to stimulate innovation, scale, and sustainability across our wider work.

General Responsibilities

• Lead day-to-day operations and strategic development of all community-focussed enterprise services.
• Identify and implement opportunities to grow and diversify income across multiple service areas.
• Support other teams to explore and develop enterprise elements aligned to their goals and communities.
• Ensure all enterprise services are inclusive, well-managed, and aligned with organisational values and impact objectives..

Key Responsibilities

Leadership & Line Management

• Lead and support a multidisciplinary team delivering community enterprise services, including facilities, traded services, and community-based projects.
• Provide coaching, supervision, and performance management to direct reports.
• Foster a high-performing, inclusive, and values-led team culture.

Enterprise Strategy & Development

• Develop and evolve business plans and service models that balance social mission and financial sustainability.
• Drive innovation and service improvement across enterprise areas, identifying opportunities for growth, diversification, and increased impact.
• Support other departments (e.g. Creative, Wellbeing, Volunteering) to explore and implement income-generating opportunities such as events, workshops, and training.
• Promote enterprise services and offers to target markets including local businesses, schools, and community organisations.

Finance & Operational Management

• Oversee budgets, purchasing, pricing, and income tracking in line with finance policies and delegated authority.
• Ensure effective systems for stock, asset, and facilities management are in place.
• Use performance data to inform decision-making and improve quality, efficiency, and impact.

Supported Volunteering and Employment

• Work with the Wellbeing, Employment & Skills team to offer inclusive volunteering and work placement opportunities within enterprise services.
• Support volunteers and participants to develop confidence, skills, and pathways to employment or further involvement.
• Ensure person-centred, inclusive practice is embedded across enterprise operations.

Marketing, Sales & Stakeholder Engagement

• Collaborate with the Marketing & Communications team to raise the profile of enterprise offers and increase reach and take-up.
• Build relationships with external stakeholders including businesses, schools, and community partners.
• Develop productive working relationships with suppliers, delivery partners, and venues to support joint initiatives and operational effectiveness.

Quality

• Promote a culture of continuous improvement, reflective practice, and learning.
• Lead the implementation of standard operating procedures and embed quality assurance processes across enterprise activities.

Supporting over 750 children and nearly 1,000 families annually, Acorns Children’s Hospice is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Palliative care for children aged 0–18 is delivered at Acorns’ hospices in Birmingham, Worcester and Walsall, as well as in family homes and other community settings. Acorns’ holistic, tailored approach is designed to meet each child’s clinical, emotional, cultural, religious, and spiritual needs.

Trust and Foundation income is a cornerstone of Acorns’ fundraising strategy. Income is primarily unrestricted and multi-year – a reflection of the strong, long-standing relationships Acorns have built with funders.

We’re looking for an experienced Trusts fundraiser to provide maternity cover and hit the ground running. You’ll take on a robust pipeline and inherit relationships from a portfolio that includes multi-year partnerships with major funders such as Children in Need and John Martins. With a responsive Data team, access to strong stories, and excellent internal buy-in, this is a rare chance to build on solid foundations and deliver high-impact work. 

As Fundraising Manager – Trusts and Foundations, you will:

• Take on a well-established portfolio of trusts and foundations with a combined value of c.£850K, delivering a mix of templated and bespoke applications
• Collaborate closely with an experienced peer Trusts Manager, sharing responsibility for monthly submissions and stewardship
• Maintain and build relationships with existing funders, ensuring excellent reporting and donor care
• Work cross-functionally with the Data, Marcomms, Finance, and Care teams to develop strong cases for support
• Support joint cultivation and engagement events alongside the Philanthropy team

To be successful in this role, we are seeking:

• Experience of personally securing mid to high 5-figure+ grants from trusts or foundations
• Excellent written communication skills with the ability to tailor messaging across formats and word counts
• Stakeholder management skills
• Someone highly organised and efficient, who is able to manage a busy workload with autonomy
• A collaborative and supportive team player with a donor-centred approach
• Desirable but not essential: Health sector fundraising experience 

This is a hybrid role. Ideally 1 day per week at either Selly Oak, Worcester or Walsall hospice office. There is flexibility - please discuss. 

Employee benefits include:

• 27 days annual leave plus bank holidays (5 days holiday buyback scheme starting from April 2026)
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

We are looking for an experienced Policy and Advocacy Manager to take forward our work with Central Government and other Non-Departmental Public Bodies.

You will play a critical role in shaping and deepening our relationships with these key partners. By working together, we can expand the support available to community-based charities and social enterprises, helping them become more resilient through enterprise.

What you will deliver (responsibilities)

• Policy development - You will lead on developing clear and actionable policy recommendations to Government and relevant NDPBS that expand the funding and support available to charities and social enterprises looking to build their resilience through enterprise.
• Public affairs - Advocate for policy and funding models that create long-term, meaningful support for charities and social enterprises. Represent Access at various policy forums, meetings, and events to influence public policy and engage directly with decision-makers such as MPs.
• Partnership working - Actively contribute to relevant campaigns, policy forums, and advocacy groups to strengthen Access’s influence on policies that impact the social economy and the policy and regulatory environment for social investment.
• Communications - Write clear, engaging, and persuasive policy briefs, reports, and position papers to communicate Access's policy priorities to government and other stakeholders. Contribute to Access's wider communications strategy by developing blogs, reports, press releases, and speeches to amplify the organisation’s role in shaping public policy.
• Evidence and storytelling - Use data, sector insights, and compelling case studies to create narratives that not only advocate for policy change but also strengthen Access's position as a thought leader.

If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification apply via BeApplied. We encourage you to familiarise yourself with the requirements before applying.

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We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.

As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.

Interview dates are expected to be online on 15th and 16th October.