Account/relationship manager jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a Customer Support Advisor to be the first point of contact for our customers, delivering excellent service across a range of channels. You’ll use your communication skills to resolve queries with care, professionalism and efficiency, while living our values of compassion, empathy and inclusion.
This is a hybrid role with occasional travel to Central London, where you’ll collaborate with colleagues to support our mission and ensure every customer has a positive experience.
Please refer to the Job Description for full details of the role.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any adjustments, whether that's receiving documents in alternative formats (such as large print, Braille, or audio), applying via a different method, or needing support during interviews, please let us know. We’re happy to accommodate individual needs to ensure everyone has an equal opportunity to apply and succeed. If you’d like to discuss accessibility or request adjustments, please contact us via Charity Job or the MHFA England website.
Application notes
In your cover letter, please can you let us know:
- What experience and skills do you have that make you suitable for this role?
- Tell us about a time you have provided outstanding customer service.
Max. 500 words per question
About MHFA England
MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.
Looking after you
Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.
In your cover letter, please can you let us know:
- What experience and skills do you have that make you suitable for this role?
- Tell us about a time you have provided outstanding customer service.
Max 500 words per answer.
Our vision is to create a nation where everyone's mental health matters.
The client requests no contact from agencies or media sales.
Our client are a dynamic and passionate team committed to reversing the most significant decline in young people’s well-being in over a generation. They believe it’s not inevitable that children’s lives get harder every year and they have a bold plan to change this. Their Major Appeal represents the most ambitious investment in early help and mental health support they have ever made. The team is now looking to appoint a Corporate Partnerships Manager and Prospectus is leading the search.
The Corporate Partnerships Manager will build a robust prospect pipeline of high-value corporate partnership opportunities and be a knowledge leader within prioritised business sector. You will produce bespoke, persuasive and high-quality proposals, pitches and campaigns, ultimately securing multiple new corporate partnerships each year. Collaborating closely with the Head of Corporate Partnerships and reporting to the Senior Corporate Partnerships Manager, you will work across activity groups to develop communications strategies for each corporate supporter segment to maximise long-term value.
The successful candidate will have good knowledge of new business development and managing mutually beneficial relationships in a fundraising or high values sales context. You will have expert knowledge of corporate fundraising theory and methodology and will have a demonstrable set of experiences of partnership and audience marketing.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to submit a cover letter. We are looking forward to connecting with you soon.
At Ambitious about Autism, we stand with autistic children and young people. Our Time for Ambition strategy envisions a world where every autistic young person can be themselves and realise their goals. Yet too often, they face misunderstanding, isolation, and poor mental health at school — with exclusions for autistic children tripling in the past decade.
In 2022, with support from Zurich UK and the Zurich Foundation, we launched Autistic and OK – a pioneering programme empowering autistic pupils to understand themselves, take control of their wellbeing, and feel supported in education. We're now entering Phase 2, expanding the programme to more schools, colleges, and communities across the UK.
We're seeking a Schools Engagement Officer to play a vital role in making this next chapter a success. As a delivery focused role, you will provide hands-on support to schools implementing the Autistic and OK Schools Toolkit. You will coordinate activities for the piloting of our new Whole School Approach and ensure feedback from schools is captured and shared with the wider team. You will also contribute to dissemination activities, helping to raise awareness of the programme and demonstrate its impact.
About the Role:
As part of the delivery team, you'll:
- Support schools to implement our Autistic and OK Toolkit.
- Coordinate pilot activities for our new Whole School Approach.
- Act as the first point of contact for schools, offering practical advice and support.
- Gather feedback and stories from schools to showcase the programme's impact.
- Work alongside our Youth Engagement Officer to ensure autistic young people's voices shape everything we do.
About You:
- Experience of working in or with schools, colleges, or the wider education sector.
- Strong organisational skills and the ability to manage multiple priorities.
- Great communication skills, with confidence engaging teachers, leaders, and young people.
- A genuine passion for inclusion and improving outcomes for autistic young people.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.

The client requests no contact from agencies or media sales.
MARKETING MANAGER - FUNDRAISING CAMPAIGNS
Salary: £39,000 - £45,000 per annum
Reports to: Senior Marketing Manager - Fundraising Campaigns
Department: Marketing, Fundraising and Engagement
Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)
Employment type: 12 month fixed-term contract / Internal Secondment
Working hours: 35 hours per week (we are open to compressed hours in this role)
Closing date: Wednesday 1 October 2025, 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.
We have an exciting opportunity for you to join us as a Marketing Manager - Fundraising Campaigns. We need you to support the Senior Manager to develop the product marketing strategy, plan, and budget for an exciting portfolio of Social Fundraising Challenges, Stand Up To Cancer, and DIY fundraising. Further to this, you'll manage the delivery of the product marketing plan, meeting KPIs, to time and budget.
What will I be doing?
Supporting the Senior Manager to translate the Fundraising & Marketing operating plan and budget into a product marketing plan and budget
Defining and developing the audiences and product offerings that need activating as part of this marketing plan and manage the development and delivery of cross-channel integrated briefs
Managing the planning, set-up, delivery and analysis of integrated multi-channel campaigns that meet and exceed specific product KPIs
Managing the content and creative production, testing and optimisation process, ensuring campaign assets are fully aligned with Brand messaging and other communications themes
Working alongside the Senior Manager to motivate the Executives and matrix manage specialist Digital Marketing & Delivery teams to deliver activity across channels
Collaborating with teams across Audience & Product Marketing to identify and implement strategic marketing opportunities and ensure holistic supporter journeys for product audiences
Working with digital and data experts from across marketing and the wider organisation to improve communications and better engage our audiences
Managing the continuous testing and analysis of campaigns, spotting opportunities to optimise ongoing activity and making recommendations to improve the effectiveness of future campaigns
Working with the Insight team and Senior Marketing Performance Manager to drive development of the marketing strategy and feed learnings into the planning process.
What skills are we looking for?
Significant experience translating marketing strategy into tactical delivery plans by channel, audience, and budget
Significant experience overseeing the delivery of paid marketing campaigns
Significant experience planning and delivering multi-channel campaigns that meet campaign KPIs
Strong understanding of end-to-end supporter journeys and the role of different channels in fully integrated campaigns
Relevant experience of managing and motivating agencies to drive maximum value from relationships
Relevant line and matrix management experience with proven leadership skills and the ability to manage competing priorities for yourself and others
Data-driven with a strong understanding of UX principles and relevant experience of interpreting results and recommending opportunities for optimisation
Relevant experience of developing highly effective campaign assets for use across channels
Excellent project management skills including resource and risk management
Strong Microsoft Office skills, including Excel and PowerPoint.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: EDI (Equity, Diversity & Inclusion) Development Manager
Reporting To: Executive Director of Services
Staff Responsibility: Facilitators and Co-Facilitators (Bank staff)
Salary: £45,000 per annum
Hours: 35 hours per week
Contract: One year, with extension if successful
Location: Hybrid with currently one day in the office in Kings Cross N1 9LG
DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.
Context of job
AFK is a national charity creating opportunities for children and young people who are disabled or neurodiverse, to increase their independence, reach their individual potential and remove the barriers they face. Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse. As part of this we provide bespoke employment skills training and organise work experience across North London.
At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25.
Overall Job Purpose
As part of the Service Delivery Team, you will take operational responsibility for managing and developing the delivery of Equity, Diversity & Inclusion (EDI) training programmes. You will ensure that corporate and charitable organisations are equipped with practical tools to build inclusive workplace cultures and create accessible career opportunities for young people with additional needs.
In this hands-on role, you will coordinate consultancy projects from start to finish - overseeing scheduling, delivery, marketing, and evaluation - to maintain high standards and meet income targets. Your work will directly support AFK’s mission to create a fairer, more equitable society for people with additional needs.
You will work closely with AFK’s Co-Facilitators - each bringing valuable lived experience - to ensure all EDI training is authentic, relevant, and informed by their expertise.
Working Conditions
The post is 35 hours a week, normally 9:00am to 5:00pm, Monday to Friday. The post holder may be expected to work some evenings and weekends as required by the job.
28 days annual leave will be given in addition to public holidays.
There is a TOIL policy.
Working Relationships
Provide direct line management to EDI Facilitators and Co-Facilitators.
Build and sustain strong relationships with HR Managers, Inclusion Leads, and equivalent roles within client organisations.
Collaborate daily with the CEO, Executive Director of Services, the Director of Finance and Corporate Services, and Corporate Partnerships Managers.
Principal Responsibilities
Service Development
· Collaborate with the CEO, Executive Director of Services to identify and develop new opportunities for chargeable training services.
· Hold overall management responsibility for the EDI Programme, including its team of Facilitators and Co-Facilitators.
· Advance the organisation’s co-production target by working with the youth leadership group, and with other Service Delivery Managers.
· Lead the ongoing development of AFK’s training offer, ensuring a diverse range of services that promote workplace inclusion and equity for people with additional needs.
Business Development
· Collaborate with the CEO, Executive Director of Services and Fundraising Team to identify marketing opportunities for AFK services supporting voluntary and community groups.
· Ensure all training and consultancy is delivered to the highest standards, reflecting best practice and compliance with current legislation and regulations.
· Work closely with employers and Service Delivery colleagues to create meaningful opportunities for young people with additional needs to gain experience, develop skills, and pursue their aspirations.
· Proactively identify and apply for commissioned opportunities with London local authorities.
General
· Uphold AFK’s Safeguarding Policy and contribute to creating a safe environment for young people.
· Prepare and present regular progress reports to the CEO, Executive Director of Services, the Board of Trustees, and other relevant stakeholders.
· Carry out any other duties as required by senior management team.
Please send your CV along with a supporting statement (1–2 pages) outlining how you meet the Person Specification.
Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse.
The client requests no contact from agencies or media sales.
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £38,000 to £40,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
SUMMARY OF ROLE
This is a pivotal new role within RABI’s Marketing & Communications team, managing the planning and delivery of RABI’s presence at high-profile agricultural, corporate and external affairs events throughout the year, whilst overseeing the management and deployment of volunteers and ambassadors at shows and local engagement activities across England and Wales. The Events & Engagement Manager will ensure that all activities reflect RABI’s values and strategic goals and that our network of volunteers and ambassadors are expertly managed and supported.
You’ll be responsible for managing a high-performing events function, overseeing two Events and Marketing Coordinators and working collaboratively across the charity to ensure RABI is visible, active and engaged across the sector. You will bring experience, professionalism and a hands-on approach to deliver high-quality, mission-driven events that drive brand awareness and build relationships across our community.
KEY RESPONSIBILITIES
Strategic Leadership of Events and Ambassador Programme
- Lead the development and implementation of a national events strategy that reflects RABI’s priorities and enhances the charity’s presence across rural and farming communities.
- Build and maintain a comprehensive events and shows calendar, ensuring a coordinated and strategic approach to regional and national opportunities.
- Work closely with RABI’s Fundraising, External Affairs and Volunteering teams to ensure events, conferences and shows are aligned with RABI’s strategic objectives and are on brand.
- Lead and develop RABI’s new Ambassador programme, working in collaboration with the Volunteering department to launch the programme from pilot to national rollout.
Agricultural Shows and Sector Representation
- Take a leading role in managing RABI’s presence at key agricultural shows and rural events (e.g. Royal Welsh Show, Great Yorkshire Show, Oxford Farming Conference, LAMMA).
- Oversee the end-to-end delivery of shows and events attendance including logistics, stand design, staffing, promotional materials, health and safety and evaluation.
- Represent RABI at events with professionalism and warmth, acting as a visible ambassador and engaging with supporters, stakeholders and the public.
- Build strong relationships with show organisers and agricultural networks to secure prominent placements and collaborative opportunities.
Event Management and Delivery
- Project manage a range of events including:
- National and regional agriculture shows and conferences
- Volunteer and ambassador engagement events
- Rural community outreach and partnership events
- Ensure all events are delivered to a high standard, on time and within budget.
- Oversee and manage logistics including venue hire, AV, accommodation, transport, catering, health and safety and accessibility.
- Manage risks and ensure compliance with RABI’s policies, safeguarding protocols and relevant regulations.
Team Leadership and Development
- Line-manage two Events and Marketing Coordinators, providing regular support, mentoring and performance reviews.
- Foster a collaborative and proactive culture within the team, encouraging innovation and continuous improvement.
- Delegate effectively and ensure clarity of roles and responsibilities across the team.
Cross-Team Collaboration
- Work closely with your colleagues in the Communications team to plan promotional content for each event (print, digital and social media).
- Contribute to the wider communications planning cycle, identifying storytelling opportunities arising from events.
- Coordinate with Fundraising, External Affairs and Volunteering colleagues to ensure event activity supports supporter engagement and community mobilisation.
Monitoring, Reporting and Evaluation
- Monitor event budgets, track expenditure and provide clear financial reports.
- Gather and analyse attendee feedback, media coverage and impact data to evaluate the success of each event.
- Produce regular updates for the Senior Strategic Communications Manager and Head of Marketing and Communications.
PERSON SPECIFICATION
Essential
- A minimum 5 years’ experience working in a successful Events team at a managerial level.
- Proven experience in managing a broad portfolio of events, ideally within the charity, agricultural or rural affairs sectors.
- Demonstrable experience of line-management and overseeing the management of volunteers/ambassadors
- Proven experience leading high-profile public-facing events such as exhibitions, trade shows and external affairs events
- Excellent organisational and project management skills with a high attention to detail.
- Confident communicator and relationship builder, able to represent the charity with professionalism and warmth.
- Comfortable working flexibly, including occasional evenings, weekends and national travel.
- Understanding of health and safety and safeguarding considerations in event delivery
- Full UK driving licence.
Desirable
- Previous experience in rural or farming events
- Welsh language proficiency (spoken and/or written) is desirable for this role, to support effective comms and engagement with Welsh-speaking stakeholders and communities.
- Experience using CRM systems (preferably Microsoft Dynamics) and event evaluation tools.
- Basic design and marketing skills (Canva, Adobe Creative Cloud or similar)
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-224 151
Royal Voluntary Service has an opportunity available for a Retail Manager - Trolley Cluster Services to join our team in and around South Wales. You will join us on a full-time, permanent basis, and in return, you will receive a salary of £24,023 per annum.
About the Retail Manager - Trolley Cluster Services role:
Royal Voluntary Service works with NHS Trusts and Health Boards providing retail solutions to deliver a healthier future. We have operated and delivered industry leading retail and catering solutions since 1938 and have a broad portfolio of cafés, shops and trolley services operating in hospitals and other locations across Britain.
What you'll bring as our Retail Manager - Trolley Cluster Services:
Working in a hospital requires a special kind of customer service. Your ability to communicate with a variety of people in a friendly and cheerful way will make a real difference to someone’s day. The key is to adapt your approach to each person to ensure their needs are met.
This is what we're looking for:
Knowledge
- Knowledge of EPOS / Till systems or Cashier training.
- Ability to proficiently use industry standard IT systems (e.g. Microsoft Office, Email, Internet etc) to a basic level.
- Willingness to undertake training and continuing professional development.
Skills
- Excellent customer service skills.
- Excellent literacy and numericity skills with the ability to communicate effectively both verbally and in writing.
- Excellent organisational skills with proven ability to coordinate a variety of tasks.
- Experience
- Experience at management level within a similar retail environment and comparable turnover.
- Proven management experience and ability to influence, engage and motivate stakeholders.
- Experience or recruiting volunteers.
This is what you'll be doing:
- Lead the delivery and expansion of a successful trolley services across South Wales.
- Manage the recruitment of volunteers to lead trolley services.
- Engage, motivate and coordinate your team of volunteers to ensure reliable and consistent trolley services.
- Create and maintain positive working relationships with various NHS Trusts to operate, promote and develop trolley services.
- Ensure that volunteers and trolley services comply with associated statutory standards policies and procedures e.g. Health and Safety, Food Hygiene, Data Protection, Financial controls and other operating policies and procedures.
- Deliver trolley services in line with agreed Profit and Loss budget, monitoring performance regularly in order to flex costs in line with turnover performance.
- Manage stock, pricing, cash handing and baking in accordance with RVS policy and procedures.
- Report, monitor, evaluate and feedback to identify opportunities to drive sales and improve trolley service and volunteering efficiency.
- Utilise systems and management reports to monitor performance and identify areas for improvement across your services, implementing the changes through your team
- Complete regular competitor visits to identify trends and opportunities taking appropriate action locally whilst giving feedback to the Retail Support team through your Area Manager.
- Work flexible hours to fit with the trading hours of the trolley service.
- Undertake any other reasonable duties commensurate with the purpose and remit of the role.
This is all the other great stuff you'll be getting:
- Salary of £24,023 per annum
- 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
- Ten weeks’ company sick pay following successful completion of probation
- A great pension scheme
- 2 x Salary Death in Service Benefit, subject to qualification
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face counselling sessions included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society
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If you feel have the skills and experience to become our Retail Manager - Trolley Cluster Services, please click ‘apply’ today to view the complete job description. We’d love to hear from you!
This is the latest you'll be able to apply, providing we do not close to applicants early:
The closing date for this role is 10 October 2025. However, we reserve the right to close this vacancy early should sufficient applications be received. Please do not delay your application we often get a lot!
If you are successful with your application the role will be subject to satisfactory DBS or PVG check
At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.
There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.
This role will be responsible for the development and delivery of public fundraising and engagement activities, building new and existing relationships with community, individual and business supporters. You will be the first point of contact for the charity, providing exceptional administration and an outstanding supporter experience. You will also proactively secure new support, and be involved in wider campaigns and events, to help the charity significantly grow income year on year.
We are looking for a proactive individual to join our small team. Someone with an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload. We are looking for someone who prides themselves on delivering exceptional stewardship to build new and long-lasting relationship with supporters, whilst also continuously seeking new opportunities to grow income.
KEY RESPONSIBILITIES
Engagement
- Build rich relationships through exceptional and inspirational stewardship to increase retention, average gift and supporter experience.
- Organise acquisition/engagement events and campaigns (online and in-person), showcasing our projects and creating a deeper connection with the charity.
- Serve as the primary point of contact to the public, responding promptly to all enquiries, providing information, advice and support.
- Identify fundraising stories to enhance marketing/communications activity.
Fundraising
- Proactively secure new support from businesses, individuals and community groups using a planned process of cultivation, conversion and stewardship - including: 1. Businesses: charity of the year, staff fundraising, sponsorship. 2. Community: individual fundraising, schools, groups, official charity for third party events. 3. Individuals: one-off/appeals, regular giving, in-memoriam/celebration and legacies
- Create engaging fundraising campaigns that increase profile, secure new support and increase income.
- Proactively identify opportunities for retaining, growing or diversifying income from existing supporters.
- Actively network to raise the profile of the charity and identify opportunities for new support.
- Recruit, support and coordinate volunteers to support for fundraising and engagement activity.
Data/administration
- Ensure prompt and effective supporter communications, particularly when thanking donations.
- Maintain accurate, compliant data in our CRM (Donorfy), growing the database and improving data quality.
- Use data insight to prepare reports and analyse performance to identify trends and opportunities.
- Monitor/evaluate income and KPIs making recommendations for remedial action or growth opportunities.
- Prepare Quarterly reports for the Board, and upon request.
- Ensure compliance with relevant legislation and the Fundraising Code of Practice.
To apply, please share your CV and a supporting statement sharing why you are interested in this job, and how you meet the job description/person specification with evidence/examples wherever possible.
The client requests no contact from agencies or media sales.
Opportunity to join a global team fighting for a new era where people, wildlife and the planet thrive.
As the Senior Legacy Marketing Manager you will be responsible for the day to day implementation of the UK Legacy Marketing programme and also develop the UK and International Legacy Marketing strategy.
This is a Surrey based hybrid role with 2 days a week in the office.
The Charity
A passionate charity with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.
The Role
Develop and refine UK and international legacy strategies.
Lead KPI reporting and recommend investment opportunities.
Stay updated on best practices and sector trends.
Plan and execute legacy campaigns via direct mail, email, social media, events, and publications.
International Legacy Support
Create adaptable marketing assets for local teams.
Support local campaign execution and enquiry handling.
Engage external agencies where needed.
The Candidate
Proven experience in legacy marketing and strategy.
Strong understanding of direct and digital marketing.
Excellent communication, copywriting, and strategic planning skills.
Proficiency in CRM systems (ideally Salesforce) and Microsoft Office.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sense International are currently recruiting for a Senior Trusts and Fundraising Manager to join their Fundraising team. This 10 month fixed term opportunity will work on hybrid basis from our office in King's Cross, London, working 37.5 hours per week.
The successful candidate will lead in the strategic development and implementation of an ambitious Trusts and Foundations and Corporate fundraising strategy for Sense International that supports income growth and ensures that we deepen our relationships with existing and proactively engage new Trusts and Foundations as well as Corporate partnerships.
Sense International’s Trusts and Foundations income has grown by over 200% in the last 2 years and this role continues to be integral to our success. Due to the proximity you have to our projects and county teams you will witness first-hand how your work directly impacts the lives of children and young people with deafblindness.
You will also manage a Fundraising Officer that will support in building the Trusts and Foundations portfolio and in particular the newly developing corporate foundations strategy.
Key Responsibilities
- To develop and implement an effective Trusts and Foundations and Corporate fundraising strategy for Sense International as well as yearly operational plans to ensure future income growth.
- To lead on new business leading on focusing on medium to large donors (£100k+) and build strategic relationships that go beyond a simple financial transaction but create long term partnerships.
- Bring together concepts that are innovative and compelling for a trust and corporate audience, working alongside our country teams to support in the development.
- To manage and implement a programme of high quality proposals to Trusts and Foundations and Corporates that are aligned with Sense International’s funding priorities with the aim to secure large multi-year gifts of £100+.
- Provide line management to the Fundraising Officer providing clear and targeted support and development, responsible for managing the wider portfolio of corporate and challenge events, small fundraising appeals and mailings to mid value donors, trusts and corporates.
- To communicate Sense International’s vision and our work on the ground (both verbally and in writing) in a persuasive and knowledgeable manner preparing well targeted proposals, pitches and reports.
- To involve the Sense International Trustees and Executive Team in the process of building relationships with Trusts and Foundations and Corporates and exploring networks to help with new approaches.
- Support in building a Change Makers Circle to include our high value trusts and foundations and corporate partners.
Key skills and experience
- In-depth experience of trusts and foundations fundraising and knowledge of best practise fundraising techniques.
- Experience in identifying and researching trusts and foundations that have the potential to support a specific cause.
- Experience of building excellent senior relationships with trusts and foundations producing cultivation and stewardship plans for new and existing supporters respectively.
- Experience of working with senior Trustees and Executive Team to explore networks to help with new approaches.
- Experience in setting and managing budgets including reforecasting and reporting against targets.
- Excellent verbal and written communication skills with the ability to communicate passionately and persuasively while communicating complex information in an accessible and convincing format.
- Willing and able to travel internationally to visit programmes and conduct donor visits.
For a full job description and person specification, please see the link on the left hand side of the page.
About Sense International
Sense International is the only international non-governmental organisation dedicated to supporting people with deafblindness and their families around the world. Sense International supports programmes in Kenya, Tanzania, Uganda, Romania, Peru, India, Bangladesh, and Nepal.
The Sense International team provides strategic leadership to the Sense International global family and supports global programmes and fundraising in addition to day-to-day support on operations including finance and human resources. Additionally, the Director of Sense International is line manager to the Regional Director of East Africa, who overseas programmes and operations in Kenya, Uganda and Tanzania and she also line manages the Director of Sense International Romania and the Director of Sense International Peru. The Director of Sense International also sits on the boards of Sense International Kenya, Sense International Uganda, Sense International Tanzania, Sense International Romania and Sense International Peru.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Central England Area Quaker Meeting is looking for a part-time, Finance Officer.
Do you have sound financial experience and qualifications (at least AAT Level 4), strong organisational skills, an eye for detail and the ability to communicate information to a range of people? Do you want a role that provides a key service for our charity?
In return we offer a supportive and flexible work environment, fair rates of pay and a good annual leave allowance. We also offer an annual leave purchase scheme, bike 2 work scheme and an employee support programme (which offers services such as legal advice and counselling).
The client requests no contact from agencies or media sales.
Salary: £42,697.67 plus £5023.71 London weighing allowance
Contract length: Permanent
Location: London Old Street (with flexibility to work from home)
Hours: 37.5 per week
Closing date: Thursday the 9th of October at 11:30pm
Please note interviews will be held on Wednesday the 15th of October
Shelter is looking for a new High Value Events Senior Manager within our High Value Partnerships (HVP) team to develop and lead an inspiring events programme to give high value supporters across England and Scotland an outstanding supporter experience and ultimately drive generosity to power Shelter’s fight for home.
About the role
Working across HVP and beyond, you will ensure events are seamlessly designed and delivered, translating organisational plans into imaginative cultivation and stewardship events to inspire donors and strengthen long-term relationships. You will also ensure that our events are continuously evaluated and improved, to help support ambitious growth targets.
You will work in partnership with all other HVP teams to provide expert advice and creative direction, ensuring events play a central part in high value donor journeys. This role also requires collaboration with key stakeholders at all levels across Shelter’s directorates including Services, Campaigns, Policy and Communications and Finance. Line-managing and coaching the Events Manager will be a key part of your role, enabling them to succeed to deliver seamless and memorable experiences for our supporters.
You will also champion best practice through refining systems, processes and ways of working, ensuring smooth coordination across teams and with external partners.
About you
You’re a skilled events and fundraising professional with hands-on experience managing programmes, leading teams and delivering impactful communications. You have a comprehensive understanding of high-value fundraising and know how to engage with supporters through relationship building. You will bring strong project management skills to the role and be confident in managing priorities in a fast-paced environment.
You will inspire those around you, bringing a proactive mindset and a passion for purpose-driven work with energy, empathy and strategic-thinking with everything you do.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
How to apply
To apply, please click ‘Apply for Job’ below and submit a CV and supporting statement – this should be no longer than one side of A4. The supporting statement should outline how you meet the ‘About You’ and Shelter behaviours section of the job description.
Any application submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your New Company
Hays Senior Finance is proud to be exclusively partnering with Royal Star & Garter on a multi-role finance recruitment campaign.
For over a century, Royal Star & Garter has provided exceptional care for men and women who have served in the UK’s Armed Forces and now live with disability or dementia. Their mission is to help beneficiaries live life to the fullest. They have a well-earned reputation for outstanding care and consistently set the highest standards across all their services. Significant investment has gone into creating state-of-the-art care homes. As an ethical, historic, and socially responsible employer, this is a rare opportunity to join an organisation with a meaningful purpose—enhancing the lives of many. Based in smart, welcoming yet professional offices in Twickenham, you’ll join a passionate team committed to making a difference. You’ll be responsible for business partnering with, and travelling to, three state-of-the-art care homes, notably in High Wycombe. Earlier this year, they merged with Care for Veterans, adding a fourth home in Worthing. Royal Star & Garter is an employer of choice, offering hybrid working (2–3 days in the office), excellent training, and strong career development opportunities. Reporting to a supportive and passionate Director of Finance, this is a unique opportunity to join an organisation embarking on the next exciting phase of its journey.
Your New Role
As Head of Finance (12-month contract), you’ll take on a varied and pivotal role within the organisation. You’ll lead a dedicated finance team, helping to deliver outstanding services to residents, their families, staff, and governors. Your responsibilities will include leading the team, fostering a business partnering culture, overseeing accounting systems, ensuring compliance and financial controls, and delivering timely management information, analysis, and reporting. You’ll also deputise for the Director of Finance and attend Board meetings as required. A key part of the role will be mentoring and developing the team. This is an exciting time to contribute to projects, improve processes and procedures, and help integrate the fourth home into the Royal Star & Garter family. Key duties include financial control, budget management, income and expenditure oversight, and statutory compliance. You’ll also be responsible for managing the accounting systems and leading the team’s development.
What You’ll Need to Succeed
You’ll be an ambitious and passionate finance leader with excellent communication skills and a respectful, hands-on approach. Charity sector experience is essential, as you’ll be mentoring, training, and developing the existing team. You’ll be a qualified accountant (ACA, CIMA, ACCA) with experience in team management, business partnering, and financial control. Most importantly, you’ll have a genuine desire to make a difference and contribute to a greater purpose in your career.
What You’ll Get in Return
You’ll have the opportunity to work for a meaningful employer that positively impacts many lives, within a supportive and friendly environment. The salary package offers up to £85,000 per annum, with a pension scheme (employer contribution 7.5%, employee 5%), 25 days’ holiday, life insurance at three times your salary, and sick pay. You’ll be part of a culture that values learning and development.
What You Need to Do Now
If you’re interested in this role, click ‘apply now’ to send an up-to-date copy of your CV, or call us today. If this job isn’t quite right for you but you’d like to explore other opportunities, please contact us for a confidential discussion about your career.
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Fundraising
Salary: £42,500 plus £2,500 car allowance
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
ROLE OVERVIEW:
The Philanthropy and Partnerships Manager is responsible for leading and developing RABI’s philanthropy and partnerships donor base, focusing on building and nurturing relationships with major donors, trusts and foundations, corporate partners as well as legacy and in-memory supporters (larger funders).
This plays a pivotal role in shaping RABI’s fundraising strategy, identifying major funding opportunities and creating impactful engagement strategies to secure long-term financial support for the charity’s sustainability.
Relationship building is key to this position, communicating effectively with our donors by enhancing and strengthening relations through cultivation tactics and deepening relationships to ensure robust support from these influential stakeholders.
KEY RESPONSIBILITIES:
- Develop and implement a comprehensive Philanthropy and Partnerships (P&P) fundraising strategy to drive RABI’s fundraising activities and support long-term sustainability. This includes overseeing the cultivation and stewardship of major donors, trusts and foundations, corporate partners as well as legacy and in-memory supporters (larger funders).
- Report on income and expenditure targets, ensuring targets are met and assisting with budget setting.
- Cultivate, solicit and steward relationships with larger funders, ensuring strong and sustained engagement.
- Develop tailored proposals and partnership packages aligned with potential partners’ priorities and interests.
- Manage, identify and build relationships with key corporate funders, negotiate and manage agreements, ensuring clear communication of expected deliverables.
- Oversee and manage all trust and foundation opportunities, identifying potential funders whilst monitoring and reporting on deliverables and outcomes ensuring timely delivery of all requirements, ensuring compliance with regulations.
- Develop compelling, tailored proposals and partnership packages to align with the interests and priorities of potential partners, demonstrating impact.
- Plan and execute donor stewardship events and activities to enhance engagement and retention. Ensure that donor recognition and communications are carried out with precision, ensuring donors feel valued and informed.
- Manage, track and utilise CRM systems (e.g. Microsoft Dynamics) to maintain up-to-date donor data, track progress and provide concise and timely reports on fundraising activities and income and expenditure reports. Analyse donor trends and engagement metrics to optimise fundraising strategies.
- Ensure all fundraising activities comply with legal and regulatory requirements, including GDPR the CIOF Code of Fundraising Practice and RABI’s internal policies. Make certain the charity’s best practices are upheld in all donor interactions and fundraising activities.
- Responsibility for line management, providing guidance, support and performance feedback to ensure the development and success of team members.
- Work closely with cross-functional teams, including fundraising, communications, service delivery, business development and external affairs to identify project funding opportunities, share donor insights and collaborate and support the development of other fundraising initiatives.
- Take part and contribute to team meetings.
- Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
PERSON SPECIFICATION:
Essential
- Demonstrable experience in a senior fundraising role, with a proven track record in securing major funds from larger funders.
- Exceptional major donor management skills, with experience in donor stewardship, partnership development and engagement strategies that build long-term relationships.
- Extensive knowledge and understanding of targeting, segmentation and response analysis.Persuasive written and verbal communication skills, including the ability to develop compelling applications, proposals and donor communications. Capable of tailoring messaging for different audiences and ensuring clarity, consistency and emotional impact.
- Experience of managing a fundraising team and assisting with recruitment and team development.
- Excellent interpersonal skills with the ability to build rapport and manage relationships at all levels, both internally and externally.
- A strategic outlook with the ability to identify fundraising opportunities and take the initiative to drive growth.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM systems (preferably Microsoft Dynamics). Familiarity with fundraising platforms and donor management systems.
- Ability to manage time effectively, prioritise workload and meet deadlines. A creative and proactive approach to work, capable of juggling multiple tasks while maintaining attention to detail.
- Thorough understanding of data protection, fundraising regulations and compliance practices, ensuring that all fundraising activities adhere to legal and best practice standards.
- Self-motivated and confident in working, both independently and in teams.
- Empathy with the goals and objectives of RABI.
Desirable
- A full UK driving license.
- Knowledge or interest in the agricultural sector.
BENEFITS:
- 28 days annual leave plus bank holiday (based on full time working).
- Enrolment to Nest on commencement of employment and the opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Full training and support will be provided for the right candidate.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-224 101
We are recruiting for a member of the Policy and Research team to help provide hard-hitting evidence to deliver our mission for more affordable, greener transport solutions.
- £29,000-£38,000 (dependent on experience level and appropriate seniority), 8 per cent pension, generous annual leave and life insurance
- Full-time, permanent
- Location: Southwark and flexible home working
Campaign for Better Transport is the leading national charity championing the need for integrated, sustainable and affordable transport. This role will play a significant part in our Policy and Research team and will be responsible for developing and evidencing our policy work to underpin our campaigning, influencing and communications.
The successful candidate will have experience in policy research, a good understanding of quantitative and qualitative research, the ability to develop and utilise appropriate research methods and excellent data analysis skills. They will also have an understanding of Westminster, national, regional and local policy development and delivery processes.
We are open to levels of seniority between officer and manager level, and will appoint the most suitable person to the post, depending on experience.
Key responsibilities include:
- Research
- Managing and working on research projects that utilise both quantitative and qualitative methods, including drafting and analysing surveys, statistical data analysis, and organising and leading focus groups and expert workshops
- Drafting written reports, including analysis of the research findings and the policy context, and developing recommendations for policymakers.
- Policy
- Developing and disseminating the charity’s policy positions based on robust evidence and analysis
- Managing the delivery of written materials including policy briefings, letters, consultation responses and inquiry submissions.
- External facing
- Supporting external communications, including blog writing and acting as a media spokesperson
- Maintaining effective working relationships and attending meetings with key partners and stakeholders
- Representing the charity externally at conferences, roundtables and other events.
Person specification
To succeed in this role, you will need:
- An undergraduate qualification (transport, policy or politics related would be a bonus)
- Experience in a similar role (a minimum of one year for the Policy Researcher role, including internships, and three years for the Policy Research Manager role)
- Understanding of quantitative and qualitative research and ability to develop and utilise appropriate research methods
- Excellent data analysis skills (ability to use data analytical tools desirable)
- Ability to lead workshops and roundtables
- Understanding of Westminster, national, regional and local policy development and delivery processes
- Understanding of the major issues in sustainable transport (desirable for the Policy Researcher role and essential for the Policy Research Manager role)
- Experience of working effectively with stakeholders from different sectors
- Ability to communicate complex information clearly
- Engaging verbal and written communication style tailored for different audiences
- Confident public speaker and ability to persuade and network effectively
- Ability to work effectively under pressure and meet often competing deadlines
- Strong work planning and prioritisation skills
- Proven ability to work both independently and in a team-oriented, collaborative environment
- Attention to detail and ability to maintain accuracy of communications.
The client requests no contact from agencies or media sales.