Administration jobs

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Step Down Worker to play a pivotal role in our Complex Needs Service in Kingston.

Sounds great, what will I be doing?

We are seeking a proactive professional to deliver person-centred, recovery-focused support across multiple Kingston properties. The ideal candidate will assess referrals, develop SMART support and risk plans, and help service users sustain tenancies, avoid relapse, and build independence. Strong partnership working with external agencies and housing providers is essential, alongside experience in housing management, health access, and promoting social inclusion. The role requires excellent record-keeping, flexibility to meet service coverage needs, and a sound understanding of relevant legislation. You'll represent Hestia positively, support service development, and help service users progress in health, wellbeing, financial stability, and personal goals.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The successful candidate will have experience supporting individuals with diverse needs, aspirations, and associated risks, delivering high-quality, client-focused support services. They should have strong knowledge of welfare benefits, housing options, relevant legislation, and health and safety practices, particularly in service users' homes.

They must be skilled in key working, support planning, and risk assessments aimed at promoting independence, with an understanding of issues such as mental health, substance misuse, and recovery approaches. The ability to liaise effectively with external professionals to enhance support packages is essential.

Proficiency in using computer systems for accurate case recording, along with good literacy and IT skills, is required. The candidate must also have a strong understanding of safeguarding, a commitment to personal development, and the flexibility to travel within the borough.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Role purpose

RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.

With the main objectives of reducing re-victimisation and reoffending, and helping to protect the public, the RISE practitioner will deliver a range intervention (individual and group), both in the community and in custody.

Key Responsibilities:

• Provide a high-quality service to victims of domestic abuse, delivering a service to those at risk;
• Work collaboratively within a multi - agency framework consisting of the Multi Agency Risk Assessment Conferences (MARAC) and local partnership responses to domestic abuse;
• Identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
• Focus on and prioritise high risk cases and provide a pro-active service through individual safety planning and personal support. 
• Work with victims of domestic abuse at all levels of risk to help them access services to keep them and their children safe.
• Liaise with Social Services and other professional agencies in relation to any child protection/ adult safeguarding risk issues highlighted;
• To ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the Safeguarding lead (or whoever is relevant).
• Maintain high standards of professionalism and keep abreast of current legislation, best practice and maintain a focus of continuous improvement;
• Work with victims of domestic abuse to help them access services to keep them and their children safe;
• Understand the role of all relevant statutory and non-statutory services available to domestic abuse victims, and work collaboratively with these as appropriate;
• Provide advocacy, emotional and practical support, and information to victims in relation to legal options, housing, health and finance;
• To record case work accurately and ensure administration of caseload is always up to date.
• To communicate internally within RISE, with victims and with partner agencies about the risks and needs of victims.
• To attend regular case review meetings with the DA Team Leader and Practitioners to share information around the identified risks.
• Manage a caseload of 60-70 service users ensuring each client receives a timely and appropriate service, individual to their needs;
• Support the empowerment of the client, and assist them in recognising the features and dynamics of domestic abuse, and help them regain control of their lives;
• Maintain knowledge of the organisation’s operating environment;
• Demonstrate and maintain a commitment to the organisation’s vision and values, strategic aims and objectives.
• To attend and participate in any and all internal and external training identified as necessary to meet the requirements of the role as identified by Rise Mutual CIC.

Main Duties:

• Establish timely contact with Victim/ Survivors of domestic abuse perpetrators who are referred to attend a DVPP,
• Carry out assessments with the Victim/ Survivors via telephone contact or community visit, using the Safe Lives DASH risk assessment tool;
• Carry out detailed safety planning with Victim/ Survivors;
• Manage risk by being pro-active with Victim/ Survivors, sharing information with other relevant agencies in a timely way.
• Refer and/or signpost Victim/ Survivors to other services/agencies to meet risk/wellbeing needs;
• Ensure Victim/ Survivors can access a place of safety e.g. refuge, if risk escalates to a dangerous/unsafe level;
• Maintain Victim/ Survivors contact and continuously monitor risk by keeping up with all available information while the perpetrator attends the programme;
• Attendance at Social Services Conferences (if appropriate), Risk Meetings and MARAC, advising on any safety planning for any risk issues highlighted;
• Undertake an end of case review, signposting Victim/ Survivors to external agencies for ongoing support where appropriate;
• To maintain up to date Victim/ Survivors records to ensure data is collated for all work completed.
• To offer 100% of Victim/ Survivors to complete service user feedback;

Confidentiality and Information Security

• To adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant
• To comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.

Safeguarding Children and Vulnerable Adults

• RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders without direct service user contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Other duties:

• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Cover for other posts as appropriate, and willingness to be trained in new interventions.

Person specification:

Experience

• Have experience of giving or undertaking advice, advocacy, counselling or casework within a domestic abuse setting;
• Have experience using an evidence based risk identification check list as a tool to aid risk identification and management for Victim/ Survivors of domestic abuse, as well as an understanding of the limitations of such tools.
• Have experience of working with people who have had to deal with difficult emotional incidents or events using a trauma informed approach;
• Possess good organisational skills with the ability to work methodically and accurately whilst meeting deadlines;
• Have experience of liaising with a range of professionals and agencies;
• Have experience of timely preparation of reports on behalf of users; preparing reports and submissions to statutory or professional bodies;
• Experience of case management and record keeping;
• Experience of delivering programmes/training and/or the willingness to be trained;

Skills​

• To work on own initiative and as part of a team without close supervision;
• To maintain professionalism when dealing with cases, which may be stressful and demanding;
• To work effectively under pressure including prioritising workload and meeting deadlines;
• To demonstrate empathy for the issues and barriers, faced by Victim/ Survivors and their families;
• To respond positively to change;
• To communicate with vulnerable clients;
• To communicate with external organisation professionals;
• To have excellent written communication skills to write reports;
• Proven communication and Interpersonal skills (both verbal and written).

Knowledge

• Proficiency in the use of case management databases to accurately record Victim/ Survivors information;
• Proficiency in MS Office skills (MS Word, Excel) to intermediate level and experience of using such skills in a busy office environment;
• Have an IDVA qualification or equivalent (Desirable).

Role and Responsibilities

Housing and Service Delivery

• Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production

• Developing and reviewing support plans that reflect the interests and aspirations of residents

• Induct new residents in line with the service’s policies and procedures and support them to continue in their journey towards recovery from addiction

• Carry out assessments of those referred to Acorn House, and induct new residents

• Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)

• Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary

• Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams

• Ensure residents are supported through court or welfare rulings (if necessary)

• Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)

• Ensure Housing Benefit and Services Charges are collected and managed effectively 

• Be flexible and responsive to the changing needs of the service, ensuring high quality support is provided

• Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs and development

• Ensure residents progress and engage with other SCT programmes (when required)

• Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services

• Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services

• Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent) 

• Participate in a feedback culture for continuous improvement

• Promote social inclusion, supporting residents to access all benefits available to them

• Support residents with physical and mental health issues, including liaison primary and secondary health care services as required

• Ensure all repairs and maintenance needs are raised

Monitoring and Evaluation

• Maintain accurate records of residents on In-Form

Operational Support

• Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager

• Ensure equipment of all applicable facilities is in good working order

• To provide an on-call/out-of-hours service when required

• Carry out other duties as may reasonably be required 

Special Conditions

• This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)

• The post-holder is required to work weekends as part of a rota and Bank Holidays when required

• On occasions you may be requested to change your rota to ensure the requirements of the service are covered

• In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs  Service in Hammersmith and Fulham.

Sounds great, what will I be doing?

Your primary focus will be on housing and benefit-related support for vulnerable adults aged 16 and over who are referred to the service.

You will support staff in managing their caseloads, conducting regular supervisions, and ensuring effective service delivery.

This role offers an exciting and varied working week. You will need to manage your own time and workload effectively. You will play an invaluable role in helping individuals make positive changes using the recovery model. We welcome applications from candidates with lived experience.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You will have proven experience of working with people living with mental ill health and complex needs, with the ability to deliver high-quality support in community and outreach settings. You will be skilled at enabling service users to achieve their goals and aspirations, using person-centred support planning, key working, and recovery-focused approaches. With excellent knowledge of the signs, symptoms, and treatments of mental illness, you will be confident in assessing when someone's mental health is deteriorating and taking appropriate action to ensure their safety and wellbeing.

In addition, you will demonstrate a sound understanding of health and safety requirements when working in the community, as well as welfare benefits entitlements relevant to the client group. You will actively promote equality, diversity, dignity, and choice in your work, respecting the rights of every service user. Importantly, you will bring strong safeguarding knowledge and the ability to respond effectively to any concerns, ensuring a safe and supportive service environment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Finance Manager
Part-time (3–4 days per week), Fixed Term Contract – 9 months
£50,000 FTE

Are you an experienced finance professional looking for a flexible, impactful role in the not-for-profit sector? We’re working with a London-based charity to recruit a Finance Manager to support their vital mission.

The Role

Reporting to the Director of Finance, the Finance Manager will oversee the day-to-day operations of the Finance Department, ensuring strong financial controls, compliance, and accurate reporting. You’ll play a key role in supporting service delivery and organisational sustainability.

Key responsibilities include:

• Managing financial operations, reconciliations, and statutory submissions

• Supervising a Finance Administrator and overseeing payroll (via an outsourced provider)

• Preparing quarterly management accounts and supporting budget monitoring

• Managing restricted income allocations and compliance with funder agreements

• Acting as a key contributor to financial systems development and statutory audit

About You

We’re looking for someone with:

• A recognised accountancy qualification (full or part-qualified)

• At least three years’ experience in financial management, ideally within a charity or not-for-profit setting

• Strong technical skills, including Excel and statutory accounts preparation

• Excellent communication, organisational, and problem-solving abilities

• A proactive, detail-focused approach and the confidence to work independently

Experience of charity finance, systems change, or supporting organisations working with vulnerable communities would be an advantage.

Why Apply?

This is a fantastic opportunity to use your skills to make a difference in an organisation that supports children, families, and young people facing disadvantage. You’ll join a small, dedicated finance team in a values-driven, supportive environment.

Job title: ISC - Avon and Gloucestershire

Reports to: Immediate Support and Debrief Manager

Location: Home working with regular travel throughout the area

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

In January 2024 we launched phase one, of the ten-phase expansion, into the bordering counties of England and Wales, namely; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Avon and Somerset. In July 2025, we plan to launch phase two of the expansion and will continue to roll out support in the coming years across the whole of England.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.

As we continue to expand our services across England the successful candidate will play a central role in the ongoing development of our relationships with stakeholders. Initiative and drive play an integral part of ensuring our professional stakeholders remain engaged and champion our service to those we support. The post holder will provide immediate and ongoing emotional and practical support to families, friends, witnesses and professionals affected by the sudden death of a child or young adult.

Main duties:

Service:

• To initiate immediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the county you reside in and bordering counties
• To contact all families within 24-48 hours of the referrals by telephone
• Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
• Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
• To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
• To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties
• To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
• Attend relevant forums within the area
• To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we offer, ho to refer into the charity and bereavement awareness
• To ensure families have been offered a memory box and coordinate these when required
• Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
• To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
• Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies as required that can provide support as needed
• Cover members of the support team for annual leave and/or sickness
• To travel to attend in-person team meetings and in-person training as required
• To travel to in-person events as required

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

Salary: Starting salary of £26,500 per annum, with the opportunity for an increase through the appraisal structure.

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: This post is predominantly home based, with regular travel across the areas you will be covering and some travel to our Head Office in South Wales.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: 26th September 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.

About the Role

Sense is recruiting for a Supporter Services Assistant to join our fantastic Engagement Team in Kings Cross, London on a hybrid basis.  

The successful applicant will play vital part in the Engagement Department and the charity as a whole – it makes sure that supporters have an outstanding experience of supporting Sense and know how much they are valued. Your daily task’s are varied with a mixture of in-and-outbound calling, combined with essential administrative tasks like income processing or capturing important information about Sense’s supporters and their motivations to support the charity.  

The main duties and responsibilities include:

• Accurately processing fundraising income, including cheques and cash, vouchers (CAF, KKL) direct debits, payroll giving and from online donation platforms (Just Giving, Virgin Money Giving, Facebook) within agreed timescales and in line with provided procedures.
• Create or amend supporter records on Sense’s Raisers Edge database, ensuring that all interactions between charity and supporter etc are recorded accurately and in line with best practice GDPR.
• Identifying opportunities for supporters to further engage with Sense and promoting them as appropriate to help deliver Fundraising department targets (such as sharing a supporter story with our Comms team).
• Work with other fundraising teams to ensure relationships with supporters are managed effectively, both by responding to enquiries promptly and by working to the agreed supporter communications plan. There is also the expectation to attend other teams’ meetings i.e. Community, Events, Philanthropy to understand what activity is happening across the charity. 

To succeed in this role, you will have:

• Previous experience of working in a customer or supporter service environment
• Administrative experience in a busy office environment
• Experience of using Raiser’s Edge or similar Customer Relationship Management database
• Outstanding customer service, an excellent telephone manner and ability to understand team needs to prioritise workloads effectively.
• Excellent attention to detail, especially when entering data.
• Good working knowledge of MS office, including Word, Excel and Outlook.

For a full job description and person specification please see the link below.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.

The Role:
To assist in the delivery of a high-quality, widely respected and customer-influenced repairs and maintenance function by providing full project management support and customer liaison across the full range of Stoll’s property compliance and asset maintenance contracts and programmes.

Key Responsibilities:

Provide a positive image of Stoll to its customers, stakeholders, and other relevant outside bodies.
Provide input to the Corporate Plan and Team Plans through participation in Organisational, Departmental and Team Meetings.
Provide appropriate ‘team’ cover in the absence of other staff as reasonably requested.

Specific Responsibilities

• Plan, organise and implement the delivery of gas safety services to include annual gas safety checks to all dwellings and gaining access to inaccessible homes.
• Develop and maintain effective mechanisms to ensure all gas, LPG, oil, ASHP & renewables and solid fuel appliances are inspected annually.
• Maintain up-to-date and appropriate records for the proper management of the gas safety programme and all other property compliance programmes. This may include both paper and electronic records.
• Ensure that STOLL meet all statutory and HSE (Health and Safety Executive) requirements relating to all identified areas of property compliance including all elements of FLAGEL –   fire, legionella, asbestos, gas safety, electrical safety, and lifts.
• Work closely with the H&S Officer to ensure that work relating to fire safety is delivered appropriately and as required.
• Effectively manage appropriate facilities management and property compliance budgets and resources to ensure optimum service/programme levels are achieved.
• Process invoices and ensure contract payments are made in a timely fashion.
• Provide colleagues with itemised service charge estimates for tenants and leaseholders detailing the annual costs of servicing/maintenance/cyclical works.
• Ensure timely, accurate and relevant performance management information is available for review and can be produced for the property compliance function. Assist in monitoring performance targets to achieve continuous improvement.
• Assist with the preparation, administration and monitoring of facilities management and property compliance contracts and programmes. Prepare specifications and schedules and programmes of work. Issue works orders and monitor quantity, progress, and quality of works on site.
• Manage contractors daily across the full portfolio of facilities management and property compliance programmes, ensuring that contractors adhere to an agreed programme for each individual resident’s home and that collectively programmes are delivered on time.
• Ensure timely and accurate administration of all records relating to property compliance and facilities management. This will include input and record keeping and include supervision of contractors.
• Records must be maintained to a standard which ensures that all information in connection with servicing and testing programmes is readily retrievable when requested.
• Carry out site inspections of works in progress when required. Arrange and minute regular meetings with property compliance, facilities management and cyclical maintenance contractors either as specified in individual contracts, or on good practice grounds agreed with the Director of Property and Asset Management.

Staff benefits are:

Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.

Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.

Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.

Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.

Job Description/Person Specification attached.

Closing date for applications: Thursday, 25th September 2025 ,5pm

Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community.  We particularly welcome applications from ex-Service personnel.

Stoll appointments are subject to an enhanced DBS check.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for Advocates to join our team in the West Dunbartonshire area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

This is an exciting opportunity for Advocates to join and shape this service covering Clydebank.  Your role will require you to travel to locations such as clients’ homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; Midnight on 14/09/2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Temporary Individual Giving Officer – £16.48 per hour – London

Our charity-sector client is seeking a Temporary Individual Giving Officer to join their Fundraising, Engagement & Communications team for approximately 2 months.

This is a great opportunity for someone with individual giving experience to step in and provide vital support across appeals, stewardship, and donor communications. You’ll play a key role in delivering high-quality supporter care while helping to ensure campaigns run smoothly.

The role

• Support the delivery and analysis of direct mail and other appeals

• Help coordinate donor stewardship, including regular givers and mid-value supporters

• Maintain accurate supporter data in Salesforce, ensuring GDPR compliance

• Respond to supporter enquiries by post, phone and email

• Assist with trading programmes and merchandise fulfilment

• Provide administrative and reporting support to the fundraising team

• Contribute to events and community fundraising activities as required

We’re looking for someone with:

• Experience working in individual giving or supporter care in the charity sector

• Understanding of Gift Aid, GDPR and data protection (or willingness to learn)

• Strong organisational and project support skills

• Experience using a CRM system (Salesforce desirable)

• Excellent communication skills and attention to detail

• The ability to juggle multiple tasks and work well under pressure

Contract: Temporary, c. 2 months, full-time
Salary: £16.48ph+ holiday pay
Location: Primarily office-based in London (some flexibility may be possible)
Start date: ASAP

If you’re looking for your next temporary role in individual giving and can be available at short notice, we’d love to hear from you.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Church walk is part of Hackney Pathway providing 24 hour supported accommodation to 31 single homeless women aged 22 – 65yrs with High support and trauma.

In this role you will:

Have the opportunity to work alongside our Domestic Abuse Navigator, Complex Needs Team and local specialist services including Pause and Open Doors. This role will particularly suit candidates with experience of or an interest in creative, trauma-informed work with women experiencing multiple disadvantage. The staffing structure comprises a Senior Project Worker in addition to a Manager and Deputy, providing future progression opportunities for the right candidate. 

Support our clients on their road to recovery in a psychologically informed environment; aiding clients to gain necessary skills to move on from our services and into suitable accommodation. You will work with a caseload of clients, aiding them to gain necessary skills to maintain independence in the community. The role is focused on supporting residents around their strengths and aspirations for the future.

About you

We are looking for inspirational individuals who have a genuine desire to support people to transform their lives, and who will be committed to our Recovery Ethos.

This role will suit someone who can;

• Work with clients to identify their personal aims and ambitions and work towards achieving them.
• Provide practical and personal support to clients in an approachable, caring and person centred way.
• Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
• Complete administrative records relating to client work, housing management and health and safety.
• Coordinate with external services relating to substance use, mental health, physical health, domestic violence and more, to provide a multiagency approach to clients’ support.
• Work on a weekly shift rota including early and late shifts, weekends and bank holidays.

*For genuine occupational requirement reasons we are looking to appoint a woman for this post (exemption under the Equality Act 2010 Part 1 Schedule 9). 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 17th September 2025

Interview and assessments on: 29th September 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Our partner, a globally-respected INGO is seeking to recruit a Project Finance Manager to provide financial support to a large multi-million-dollar contract being delivered in Ukraine. The Project Finance Manager is responsible for providing financial support to Finance Business & Project accounting team and expanding the Ukraine-based finance manager capacity. The primary aim is to ensure the project team can react to the requests from the project manager to deliver high-quality financial reports, budgets, underlying assumption narratives or reforecasts. It is important to understand the requirements, duties, and obligations of the contracts to ensure alignment and contractual compliance.

Job Responsibilities:

Management of project finance team (x4)
Prepare budgets and reforecasts in line with
Conduct regular budget reviews to ensure the project stays within the budget.
Monitoring the implementation and performance of signed contracts with any variances being reported to the Project Manager with a spend-out plan.
Ensue operational plans are reflected in the budget/reforecast.
Prepare regular financial reports and statements for project stakeholders.
Manage and oversee all financial transactions related to the project.
Comply with all contract reporting requirements.
Other administrative duties as and when required.

Requirements:
QBE, qualified or part qualified accountant (ACCA, ACA, CIMA, CPA etc )
Exceptional interpersonal and communication skills.
Exceptional organisational skills and ability to manage multiple deadlines.
Strong numeracy and IT skills essential, and proficient in the use of Microsoft Office.
Fluent in written and spoken English.
Experience developing and monitoring budgets.

Desirable:
Experience using ERP planning system

Financial management of development contracts

Support & Benefits

Fully funded accommodation

Subsistence stipend

4x international return flights 

Pension

Private Health

Are you passionate about empowering  entrepreneurs facing social or economic inequalities  to grow thriving social impact businesses — and looking for a role where no two days are the same?

As our Programme & Hub Coordinator, you’ll be at the heart of Seeds Hub, combining programme delivery, community building, and hub management to create an inspiring space where entrepreneurs can flourish.

In this role, you will:

• Coordinate and deliver programmes that empower entrepreneurs experiencing social or economic inequalities
• Host workshops, peer-to-peer sessions, and community events.
• Welcome and support participants, partners, and visitors as the first point of contact.
• Manage hub operations — from bookings and invoicing to facilities and volunteers.
• Create a safe, inclusive, and inspiring environment for our community.

About You

You’ll thrive in this role if you are:

• Organised and proactive – confident managing multiple priorities.
• People-focused and approachable – comfortable engaging with entrepreneurs, community members, and external partners.
• Passionate about social impact – driven to amplify  the voices of those experiencing social or economic inequalities in enterprise.
• A strong communicator – able to coordinate activities, workshops, and events with ease.

About Seeds

At Seeds Hub, you’ll join a community dedicated to businesses that create positive change. Based in Wembley, we provide workspace, training, and mentoring to entrepreneurs experiencing social or economic inequalities,who often face barriers to networks and funding. Our diverse hub is home to enterprises working across sustainability, cultural heritage, the arts,community development, and more

About the Diocese

The Diocese of Westminster is the Catholic Diocese covering most of London north of the Thames and Hertfordshire. We support a wide network of parishes, schools, and charitable services, working to promote the values of the Gospel in all areas of life.

Our work is underpinned by the core values of Competence, Reliability, Honesty, Perseverance, and Love. These values guide everything we do and how we work with each other and those we serve.

Why Join the Diocese?

When you join us, you don’t just take on a role — you become part of a mission, helping entrepreneurs bring their ideas to life and shaping a hub that supports social impact businesses at every stage of their journey

What we offer you

In return for your hard work and commitment to us, you will receive a competitive reward package which will include, but is not limited to:

• 23 days annual leave + bank holidays (pro rata for part time employees)
• Vouchers for free eye tests and £50 towards the cost of glasses
• Reward Gateway scheme offering discounts on a wide range of products and services
• Pension scheme for eligible employees – 5% paid by the employer
• Salary exchange (salary sacrifice) for pension
• Cycle to work scheme
• Enhanced maternity, paternity and adoption pay
• Employee Assistance Programme

Role purpose
Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans.

The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc.

The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager.

The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.  

Key Responsibilities

• Triage, onboard and support a caseload of 15-20 individuals
• Triage and support individuals dropping into the service for household / cost of living crisis support
• Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations)  
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals’ behalf
• Complete emergency applications and grant applications
• Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management
• Provide housing, general money and debt management advice
• Provide information on employment opportunities and training support for clients
• Where appropriate, source warm goods for those in need
• Engage in outreach within the borough to encourage referrals and promote the service
• Signpost to other relevant services in the borough, or further afield
• Attend training, forums and meetings to ensure knowledge remains relevant and up to date
• Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
• Provide updates and feedback to the broader teams
• Engage in multi-disciplinary meetings, both internally and externally
• Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date
• Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
• Record the results of outcome assessments and satisfaction surveys on the Views databases
• Work in line with triage procedures and use the referral process when referring cases to external organisations
• Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities
• Follow Hammersmith, Fulham, Ealing, and Hounslow Mind’s organisational policies and guidelines
• Undertake additional duties that may reasonably be required to fulfil the objectives of the post

Person Specification

Knowledge and Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
• At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams)
• Knowledge and understanding of mental health problems, and mental health services
• Experience of delivering advice and information
• Experience of managing complex cases and autonomously managing a caseload
• Experience of working with multiple agencies and attending multi-disciplinary meetings
• Experience of delivering desired outcomes in a timely manner
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records
• Experience with de-escalation, recognising and mitigating risks
• Experience of working with challenging behaviour 
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery 

Skills and Abilities

• Relevant and up to date knowledge of welfare benefits, housing and social care
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening and liaison skills
• Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
• Ability to liaise with a range of people – individuals with support needs, carers, and a range of different professionals
• Ability to remain calm in challenging situations and reinforce boundaries
• Ability to support people to manage difficult feelings, and communicate their needs effectively
• Knowledge of best practice for lone working, data protection and safeguarding adults
• Willingness to undertake training related to housing and welfare benefit
• A team player
• Ability to work on your own initiative
• Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders
• Strong organisation and administrative skills
• The drive to motivate self and others to achieve positive outcomes
• Flexibility in overall approach to work
• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
• Strong sense of self, and ability to set and maintain boundaries
• Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice
• Ability to plan and prioritise your own workload

Desirable

Lived experience of mental health problems, and of using mental health services