Campaign manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with a leading animal charity on a fantastic Individual Giving Manager role. This pivotal position will lead the development and delivery of engaging fundraising strategies to support animal welfare and increase supporter engagement, contributing significantly to the organisation’s growth and impact.
Key Responsibilities
- Develop, implement, and evaluate a long-term individual giving strategy aligned with organisational goals.
- Manage and diversify a sustainable portfolio of fundraising initiatives, including multi-channel campaigns, appeals, and supporter products.
- Use data insights to monitor performance, optimise campaigns, and demonstrate impact to supporters and stakeholders.
- Design and nurture supporter journeys to enhance loyalty, retention, and growth across all income streams.
- Collaborate with marketing, communications, and retail teams to maximise campaign reach and effectiveness.
- Provide support for branch-level fundraising activities and foster strong relationships with local supporters.
- Work closely with the PR/Engagement team to deliver integrated campaigns that elevate brand awareness and supporter engagement.
Person Specification
- Proven experience in creating and managing individual giving programmes, including donor acquisition, retention, and stewardship.
- Strong track record in delivering measurable income growth through innovative campaigns.
- Skilled in data analysis, with an ability to interpret insights to inform strategy.
- Excellent communication, negotiation, and relationship-building skills.
- Proactive, professional, and resilient in a fast-paced environment.
- Empathetic and aligned with the organisation’s mission to improve animal welfare.
- Able to handle multiple priorities with organisation and attention to detail.
What’s on Offer
Salary: £36,000 - £40,000
Surrey based- predominately on site working with some home working flexibly
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Hours: 0.4 or 0.6FTE (14/21 hours per week respectively)
Location: Hybrid. Staff work remotely and from the Medact office in East London. London-based staff work in-person as a team one day per week, and staff based outside London come in at least once a month, with support for travel costs. Applications from outside London are encouraged.
Salary: £15,818.48 at 0.4FTE or £23,727.71 at 0.6FTE (£39,546.19 full time equivalent). Note: We do not negotiate salaries, so please only apply if this is in line with your expectations.
About the role
Medact is hiring for the new role of Fundraising Manager: Trusts & Grants to secure grant funds for the organisation over a critical one-year period. The new Fundraising Manager will be responsible for completing applications already in the pipeline, and then setting out a plan to apply for as many successful grants as possible in the period and delivering it.
The successful candidate will work closely with the senior leadership team and our programme staff, to identify, develop and write grant proposals to relevant funders, for both restricted and unrestricted income streams.
About you
This is a skilled role but you don’t need to have had a job in an NGO before or be a professional campaigner to be right for it. You might have successfully fundraised for a local community organisation or a grassroots campaign on a social justice or health issue that you care about.
You’ll have strong skills in developing and writing applications, with a strong understanding of the funding landscape and potential relevant grantmakers. You need to be a great communicator, able to translate the work of an organisation into language tailored for different funding bodies. You’ll also be a strong team player, able to work with relevant staff members to develop winning applications that fit properly within our existing strategy and areas of work.
About Medact
Medact organises with the health community to win a world in which everyone can truly achieve and exercise their human right to health. We cover some of the most pressing national and global threats to health and wellbeing including institutional racism; climate change; human rights abuses; violent conflict; and rising inequality. We’re a member-led organisation, and our members are made up of a range of people who work in health including nurses, doctors, midwives, and clinical researchers.
We take an organising-centred approach to our work. We build community power by working in solidarity with health workers and the communities experiencing harm from the unjust systems we challenge. We run national campaigns, use research to expose injustice, and we support local organising groups across the country who lead most of our work.
Benefits
- 35 hour full time work week
- 25 days paid holidays (pro-rata) plus bank holidays and additional days at Christmas when the office is closed
- Employer pension contribution
- Flexible working
- Learning and development budget
- Cycle to work scheme
- A caring and supportive culture and lots of opportunities for team connection
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Coeliac UK is seeking an experienced and proactive HR Manager to join our team.
Job Title: HR Manager
Contract Type: Permanent, Full-Time 35 hours p/w
Location: Head Office, High Wycombe (hybrid working available).
Salary: Specialist (SP2) Circa £46k per annum
Line Management: 1 FTE
Benefits: 36 days holiday (including bank holidays and our three-day Christmas closure), enhanced parental leave, private counselling service, professional development opportunities
Closing Date: 2nd November 2025 (early applications may be reviewed as received)
The Role:
The successful candidate will be working closely with the Chief Financial and Operations Officer to deliver high quality, commercially focused HR support. This role provides expert guidance on employee relations, including performance, disciplinary, grievance, absence and change management. The HR Manager will help shape and maintain employment policies, lead recruitment and onboarding, advise on compensation and drive DEEI initiatives. Coeliac UK is looking for a strong generalist with excellent interpersonal and communication skills, up to date employment law knowledge and confident using HR systems.
Key Responsibilities:
- Provide commercially focused advice and support to line managers on all Employee Relations issues in line with Company procedures including performance management, disciplinary, grievance, redundancy, change management, absence and sickness absence issues
- Develop and maintain company employment policies to comply with employment law and regulations
- Execute recruitment strategies and oversee the recruitment and onboarding process
- Advise senior management on compensation and benefits
- Lead annual surveys, including Employee Engagement, Mental Health, DEEI and Offboarding, with implementation of improvement opportunities.
- Identifying training needs, facilitating training sessions, and leading EDI initiatives
- Oversee day-to-day office operations with responsibility for managing the office environment. Coordinating and negotiating with vendors and service providers
About You:
We’re looking for a positive and confident person with excellent people and communication skills.
The ideal candidate will have:
- Strong generalist HR background and experience of complex HR issues including redundancies, dismissals, grievances and change management
- Good I.T skills, especially with MS Office and confident using HRIS
- Excellent inter-personal skills, able to build strong working relationships and communicate effectively with all levels in an organisation structure
- CIPD Level 5 qualification desirable
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
Closing Date: 2nd November 2025 (early applications may be reviewed as received)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: People and Culture Manager, People Manager, Workforce Manager, HR Business Partner, HRBP, Human Resources Management, Senior HR Advisor,.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
The Charity and The Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
I am here to lead Scotty’s outreach to bereaved military families — helping more people find, trust, and access our support by creating a visible, welcoming, and engaged community.
I am accountable for:
- Developing and delivering Scotty’s Outreach strategy, aligned with the charity’s long-term vision and growth targets.
- Leading the development of a new in-house team, ensuring strong performance, alignment, and support across all outreach activities.
- Achieving our beneficiary reach and engagement targets, including community growth, email sign-ups & engagement, social reach, and event/webinar attendance.
- Ensuring all outreach activity is sensitive, on-brand, and audience-focused, particularly in the context of bereavement and the military community.
The key responsibilities of this role are:
- Shape and deliver the Outreach strategy to engage bereaved military families across the UK, helping us to a) reach more bereaved families, and b) maintain regular engagement with those families.
- Lead and support the development of the Outreach squad as it grows.
- Plan and oversee delivery of digital and offline outreach activity, including social media, email marketing, website content, printed publications, and event promotion.
- Initially take responsibility for the delivery of outreach activity (except social media) until the squad grows.
- Ensure strong audience insight, segmentation, and tone of voice in all comms.
- Set and report on performance metrics to the CEO, SLT, and Trustees.
- Work closely with internal teams, especially our Service Delivery, to align comms and campaigns with our Programme goals, and to ensure we sensitively engaged with the bereaved military community.
- Uphold the Scotty’s tone and brand across all outreach activity — adapting to the needs of a sensitive, bereaved audience.
The 3-month goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Finalise the Outreach strategy with the CEO, including key audience segments, platform focus, and performance metrics.
- Begin recruitment of the Outreach Squad (Social Media Exec to start, subject to funding confirmation).
- Produce and maintain a 90-day content and campaign plan, working closely with other teams.
- Establish baseline data for outreach KPIs and set up regular performance reporting.
- Picked up accountability for beneficiary marketing-related tools such as email, website, social etc.
The 6-month goals for this role are:
- Support the recruitment and onboarding of the Social Media Exec (TBC).
- Have created audience journeys and set up systems (CRM) to mirror them.
- Launch first targeted outreach campaigns focused on increasing awareness and sign-ups to services, particularly SMILES and SUPPORT programmes.
- Begin the repositioning journey for Scotty’s brand, working alongside PR & Comms and the CEO.
- Strengthen working relationships with Service Delivery to ensure handovers from outreach to support are smooth and consistent.
- Launched a regular programme of beneficiary focused comms including monthly email, annual magazine, daily social content.
The 9-month goals for this role are:
- Demonstrate progress against outreach KPIs (e.g. increased social reach, community email sign-ups, beneficiary engagement).
- Deliver a successful cycle of outreach to support 2+ SMILES or SUPPORT campaigns/events.
- Complete internal and external review of what’s working in outreach — optimise content, messaging, and tactics accordingly.
- Refine and relaunch Scotty’s beneficiary-facing email comms strategy to improve open and click-through rates.
- Begin developing a 12-month Outreach roadmap for Year 2, including content themes, campaign ideas, and team development needs.
Skillset and Experiences Required:
Marked as D (Desirable) or E (Essential)
· Experience in leading marketing or engagement strategy - E
· Team leadership and people management experience - D
· Proven track record of delivering audience growth and engagement - E
· Strong understanding of digital channels (social, email, content) - E
· Experience working in a charity, community-focused or purpose-driven role - D
· Experience with campaign planning and performance reporting - E
· Ability to write and oversee content that is clear, warm, and sensitive - E
· Familiarity with bereavement support, the Armed Forces, or similar sectors - D
· Proficient in using data to inform strategy and optimise campaigns - E
· Comfortable working with autonomy and initiative in a remote environment - E
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Marketing Manager
Contract: Fixed Term,12 months
Hours: Full-Time, 40 hours per week
Salary: £35,360 Per Annum,
Location: Pembroke Street, Oxford OX1 1BP
About You and the Role
The Marketing Manager is responsible for the management and delivery of the organisation’s marketing work spanning advertising, social media, print, content creation, data capture and intelligence gathering, evaluation and reporting.
Working closely with the Head of Digital and Communications and the Design and Communications Officer, this role is instrumental in the delivery of marketing and communications strategies, and plays a role in nurturing relationships with stakeholders, including partners, artists and audiences.
The role will also be responsible for sharing intelligence and ideas to support colleagues across the organisation in identifying/developing new digital strategies to positively impact upon Modern Art Oxford’s reach, engagement, brand and profile.
Principal Responsibilities
- To work closely with the Head of Digital and Communications and in consultation with the wider team, to plan, develop, manage and deliver Modern Art Oxford’s marketing and communications strategies spanning advertising, print, content production and campaign-specific.
- Develop and manage Modern Art Oxford’s digital marketing work, with assistance from the Design and Communications Officer, including content production for social media, email marketing and website platforms.
- To manage ticketing for our public programme events using Eventbrite.
- To promote and communicate Modern Art Oxford’s artistic programme, spanning exhibitions, projects and learning work, to a diverse and broad range of audiences and stakeholders to support the organisation’s targets for visitor figures and online engagement and reach, whilst consistently protecting and building its brand and profile.
- To lead in promoting Modern Art Oxford’s commercial offer to a broad range of audiences, including our artist-designed café, our shop and our hires offer.
- To manage multiple programmes of work including content management, scheduling, project delivery and evaluation to ensure Modern Art Oxford’s communications work is delivered in an effective and timely manner.
- To gather and share intelligence to identify new and impactful methods to grow Modern Art Oxford’s communications activities in line with the organisation’s mission and business plan.
- Write effective and accurate copy for a variety of different audiences and channels.
- Lead internal content production processes to ensure high quality and accurate campaigns are produced on time and within budget.
- Support the Head of Digital and Communications in the delivery of campaign-specific projects such as fundraising activities and strategic partnerships.
- Support the Head of Digital and Communications in delivering reports for various stakeholders, including funders and the board, by the management of regular data collection processes.
General
- Liaise with external service providers and ensure high quality relationships are maintained with stakeholders such as artists, VIPs, supporters, and suppliers.
- Deploy a range of systems/technologies/approaches relevant to marketing to support colleagues in representing Modern Art Oxford appropriately and effectively.
- Recruit and line manage temporary interns and volunteer placements.
- Work with the Head of Digital and Communications and senior management colleagues to contribute personal expertise to strategic planning and report writing.
- Support the wider work of the Digital and Communications team by attending internal events where appropriate.
- Accurately manage devolved budgets, reporting regularly to the Head of Digital and Communications.
Person Specification
Essential
- A minimum of four years experience of working in a digital marketing or communications role within an arts or comparable organisation.
- Demonstrable experience of content creation and distribution across a wide range of digital platforms.
- Experience of creating printed media, including liaising with designers, printers, distributors and ad providers.
- Experience of working across multiple strands of communications work including campaigns, print, ads, social media, website management and email marketing.
- Strong knowledge of marketing analytics platforms such as social media and Google Analytics and AdWords.
- Experience of working professionally on paid social media campaigns.
- Experience of design packages, such as InDesign, Photoshop, or Canva, and content editing platforms, such as Premier Pro or CapCut.
- Excellent written, editing and verbal communication skills. Rigorous attention to detail and a keen eye for accuracy.
- Excellent customer service skills both on the phone, in person and via email
- Excellent interpersonal, influencing and communications skills. Proven ability to work effectively in collaborative, complex and fast-moving environments.
- Excellent organisational and project management skills: the ability to schedule, prioritise, budget, deliver and evaluate packages of work.
- Experience of managing expenditure budgets and an understanding of financial compliance.
- Ability to work positively and proactively with a broad range of individuals, organisations and audiences.
- A strong affinity with the values and mission of Modern Art Oxford.
Desirable
- Knowledge and interest in contemporary arts and visual culture.
- Understanding of the UK charitable/publicly funded arts sector.
- Established personal networks within UK arts and culture media sectors.
About Us
Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.
Modern Art Oxford welcomes approximately 100,000 visitors each year with approximately 15,000 attendances by schools and community groups in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually. Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all its visual forms. Over the last 60 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.
Modern Art Oxford is a registered charity and receives core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors and friends.
Benefits:
- Pension - An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.
- Holiday 25 days annual leave plus eight public bank holidays
- Staff discount in Cafe and shop
Closing date for Applications is Midnight on Sunday 9th November 2025
Interviews for the role will be weeks commencing 17th to 24th November 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Modern Art Oxford is committed to creating equality of opportunity for all and we value diversity in our team. As part of our Anti-racism Action Plan, we welcome applications from people from the Global Majority who are under-represented in the workforce in our sector.
No agencies please.
Additional Information
· This position is home-based but with extensive travel across England and Wales.
· A full driving license and access to a car is essential for the role.
· The role requires time flexibility including evening and occasional weekend work.
· DBS checks and references will be obtained.
The Role
This is a key role in acting as a delivery partner on our projects, working on streams of community work across the England and Wales, and within the staff team.
Responsibilities
- Projects and Workstreams: Overseeing and ensuring outstanding delivery on multiple community projects through Flood Action Groups and Multi-Agency Meetings. Support and manage data collection that meets the aims of each project.
- Community Engagement: Engage and empower flooded and at-risk communities, supporting and representing them and pushing for the best outcomes. Being ambitious on their behalf and advocating for change.
- Report Writing: Ensure reports are on time and are to depth and quality required.
- Staff Training: Support staff and training manager to ensure comprehensive and appropriate training takes place to ensure continuous professional development.
- Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.
- Stakeholder Relationships: Manage and develop key stakeholder relationships, ensuring strong partnerships and leading on communications.
- Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities. Contribute to and attend policy, political and strategic meetings. Support fundraising activities through providing data and information.
- Income: Identify future income opportunities, sharing information and building relationships for new projects or new income streams with Senior Management Team.
- Support Senior Management Team proactive role to support to deliver NFF objectives.
Day-to-Day Activities
· You will manage and support Flood Engagement Officers to deliver their projects and work streams and managing development pathways for team members.
- Liaise and develop relationships with stakeholders to ensure smooth operational and community engagement activities.
- Support Senior Management Team to build income streams and develop new activity. Working to develop, support and deliver NFF strategy
- Providing information and case studies for communications and advocacy work
· You will be acting as the main contact for projects and agreed activities.
Skills & Knowledge
- Communication: Excellent written and verbal communication skills.
- Listening: Outstanding listening skills to understand community needs.
- Stakeholder Management: Expertise in partnership working and managing stakeholders.
- Empathy: Ability to empathise with flooded individuals and communities.
- Organisation: Highly organised, flexible, and capable of senior leadership.
- Line and Team Management: Experience in managing teams and projects.
- Collaboration: Team player with a solution-focused mindset.
- Experience: Project delivery and support
How This Role Contributes to Our Strategy
- Community Support: Empowering and supporting communities.
- Partnerships: Developing strong relationships with partner organisations.
- Income Generation: Supporting income streams via projects and opportunities.
- Collaboration: Fostering a collaborative approach within the organisation.
About us
The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first. We act as an honest, trustworthy and independent broker on behalf of flooded people.
We work across four key areas:
- Providing information via our helpline and website
- Recovery Services in flooded areas
- Flood Action Groups
- Policy and Advocacy
With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.
We especially welcome applications from people with flood sector experience, or who are flooded people themselves.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
Hours: 37 hours a week
Salary: £44,100 per annum
Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base with home working.
Closing Date: 12th November 2025, midday
*We reserve the right to close this vacancy early if we receive sufficient applications, so please apply as soon as possible. Unfortunately, we’re unable to offer sponsorship – you must have the Right to Work in the UK.
Are you and experienced fundraiser that can hold and deliver a strategy?
We’re looking for an experienced fundraiser who can work alone and confidently to shape and grow our fundraising income.
At Age UK West Sussex, Brighton & Hove (AUKWSBH), we’re proud of the difference we make but we know we can’t stand still. With an ageing population and increasing demand for our services, we’re looking for a highly experienced Fundraiser Manager to help us grow our voluntary income and deepen our impact even further.
This is a pivotal role, leading the development and delivery of a sustainable fundraising strategy that supports our mission to help people love later life.
You will initially work alone as we shape and grow the team going forward. You’ll be confident and assertive in working across the different fundraising income streams and with your knowledge and experience, guide us on what we need to do next.
The role involves developing local relationships, a strong understanding of West Sussex, Brighton and Hove and its communities is essential. You’ll spend time in our centres and communities, building connections and raising our profile locally, so applicants must be based in or very familiar with the area.
What You’ll Do
- Raise at least £500,000 in new money per annum, with a robust fundraising plan.
- Be an exceptional storyteller and writer, who can translate our impact into powerful cases for support across applications, campaigns and donor appeals.
- Shape the future of fundraising at AUKWSBH, advising on priorities and helping to grow the team.
What You’ll Bring
- Knowledge and expertise in all areas of raising voluntary income, knowing where to spend time and energy for an organisation of our size and location.
- Confidence and compliance of fundraising best practice, fundraising governance and law.
- The ability to work independently, with the scope and ambition to grow the fundraising function and resources over time, including the possibility of line managing staff in future.
What We’ll Offer
- An opportunity to create lasting impact across a well-loved and ambitious organisation.
- A vibrant, values-driven culture where your voice and work matters.
- A flexible, supportive team with big plans and a collaborative mindset.
- Hybrid working, with the option to choose your main base from one of our centres (Brighton, Haywards Heath, Horsham, Burgess Hill or Bognor Regis), with the option of home working.
Benefits
We value our team and offer a brilliant benefits package, including:
- Flexible working options
- Ongoing professional development
- 28 days annual leave + bank holidays (pro rata for part-time roles)
- Blue Light Card eligibility
- BUPA Employee Assistance Programme (EAP)
- 4% auto-enrolment pension with life assurance
- Cycle to Work Scheme
- Electric Vehicle Scheme
How to Apply
To apply, please read the full Job Description and get to know us at Welcome to Age UK West Sussex, Brighton and Hove. Then submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We embrace innovation (yes, AI too!), but most importantly, we want to hear your voice.
Alternatively you can download our application form Age UK West Sussex, Brighton & Hove (aukwsbh) current vacancies.
Please note applications without a cover letter will not be shortlisted.
As a Disability Confident employer, we offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. If this applies to you, please indicate this clearly in your application.
We are unable to accept sponsorship applications and you will need the Right to Work in the UK.
The successful applicant will be subject to satisfactory references and DBS check.
Who We Are
At Age UK West Sussex, Brighton & Hove, we’re on a mission to change the way we age. As a local, independent charity and proud network partner of the national Age UK, we’re the go-to for expert guidance and support in later life. Whether it’s tackling issues like poverty, ageism and loneliness or helping people stay healthy, independent, informed and connected—we ensure that no one has to navigate later life alone.
Through our advice services, wellbeing programmes and vibrant community centres, we empower older people with the support, companionship and activities they need to live life to the fullest. Our VIP values—Valued, Included, Passionate—drive everything we do, creating welcoming spaces where everyone feels heard and respected.
If you want to make a real difference, come and join us.
Equity, Diversity & Inclusion
We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We believe in removing barriers so that everyone, regardless of background, age, or ability, has the opportunity to thrive.
As part of our commitment to the Disability Confident programme, we actively support applications from disabled candidates and ensure fair, inclusive recruitment practices. We offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. We also value the experience and contributions of older workers and are committed to age-friendly employment practices that support people at every stage of life.
We encourage individuals to let us know about any reasonable adjustments they may need, whether during the application process, interviews, or in the workplace, to ensure an inclusive and accessible experience for all applicants.
If you require any adjustments during the recruitment process, or need support with your application, please let us know.
The client requests no contact from agencies or media sales.
Department/School: Campaigns and Alumni Relations
Contract type: 12-month contact / Hybrid / Flexible options considered
Overview
The Campaigns and Alumni Relations Office (CAR) at the University of Sheffield is dedicated to inspiring alumni (former students) to make philanthropic gifts, as well as giving their time and expertise. A donation to the University of Sheffield can change lives, from supporting students in financial need to furthering world-leading research.
As part of CAR, the Individual Giving team encourages people to make gifts of up to £10,000 using a data-driven approach and a range of communication channels. We’re looking for a skilful communicator and project manager to join us.
The Individual Giving Manager will deliver a multi-channel fundraising strategy to encourage people to give at ‘mid-value’ level (£1,000-£10,000 each year) through direct mail and digital fundraising You’ll also support the wider team by project managing mass fundraising appeals that solicit gifts of all sizes by direct mail and email.
You’ll also be responsible for producing stewardship communications, including reports, that thank donors giving over £1,000.
Main duties and responsibilities
- Deliver a multi-channel fundraising strategy to encourage people to give at ‘mid-value’ level (£1,000-£10,000 each year) through direct mail and digital fundraising.
- Manage and build an active portfolio of individuals capable of making mid-value gifts, engaging this group with tailored communications.
- Make direct asks for donations to priority projects at the University. Current appeals include student scholarships, student hardship funds and medical research.
- Project manage direct response fundraising appeals that ask for gifts at all levels (including cash gifts under £1,000 and regular gifts by direct debit) and ensure appeals deliver a strong return on investment.
- Across all fundraising activities, manage relationships with external and internal agencies and internal teams that support your work. Develop clear project plans and briefs, as well as ensuring projects are delivered on time and to budget.
- Deliver against individual and shared fundraising targets to help the Individual Giving team raise up to £1 million ‘cash in’ per year.
- Ensure ‘mid-value’ donors are stewarded through a programme of activities, including reports, that demonstrate the impact of their support and inspire repeat giving.
- Utilise data insight and audience knowledge to segment and personalise communications for priority groups, including preparing spreadsheets of data for appeals.
- Work closely with other fundraisers within CAR to move individuals through the donation pipeline in order to grow and uplift gifts.
- Ensure that gifts are solicited and accepted in line with the University’s ethical policies.
- Maintain accurate records of relationships and ensure information gathered is available to other members of Campaigns & Alumni Relations.
- Stay on top of best practice in fundraising and promote excellence in fundraising across the CAR office.
- Carry out other duties, commensurate with the grade and remit of the post.
Person Specification
Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.
Essential criteria
- Experience in fundraising, direct response marketing or creative communications (assessed at application / interview)
- Knowledge of the principles of fundraising and a genuine belief in the transformative power of philanthropy in Higher Education (assessed at application / interview)
- Ability to influence, negotiate and persuade with highly developed written and verbal communication skills (assessed at application / interview)
- Experience working with external and internal stakeholders, to deliver print communications (assessed at application / interview)
- Experience and success in managing delivery of creative content and engagement touchpoints (assessed at application / interview / task)
- Ability to deliver an outstanding donor experience whilst acting as an ambassador for the University (assessed at application / interview)
- An understanding of the importance of audience segmentation and the ability to manipulate data in order to deliver personalised appeals (assessed at application / interview)
- Demonstrate the highest level of diplomacy, discretion and integrity when dealing with all aspects of fundraising (assessed at application / interview)
- Ability to deploy a range of fundraising methods to solicit donations as well as thank donors (e.g. direct mail and email) (assessed at application / interview / task)
- Ability to manage multiple projects at once, produce clear briefs, delegate tasks and meet deadlines (assessed at application / interview)
Desirable criteria
- Experience of line management or coaching other staff members, including delegating tasks and providing feedback (assessed at application / interview)
- Experience of working with customer relationship databases (CRM) such as Raiser’s Edge (assessed at application)
Further Information
Grade: 7
Salary: £38,784 - £47,389 per annum
Work arrangement: Full-time
Line manager: Head of Individual Giving
Direct reports: Fundraising Assistant
Next steps in the recruitment process
It is anticipated that the selection process will take place the week commending 24th November. This will consist of an interview and task. We plan to let candidates know if they have progressed to the selection stage on the week commencing 17th November, an exact date will be confirmed soon.
How to apply
You must apply through the University of Sheffield's job site. For formal enquiries about this role, please click through to the University's website for contact details.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
Reporting to the Marketing Manager, the Digital Marketing Officer will be responsible for the day-to-day operational delivery of our website, email marketing, and digital assets. They will play a key role in user engagement, service promotion, and data-driven decision-making. They will manage and optimise our WordPress website and DotDigital email platform, ensuring all content aligns with brand and accessibility standards. The role will contribute to creative content development and campaign ideation, as well as tracking and reporting performance across channels to support the marketing manager with data-driven recommendations. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage)
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Wednesday, 19 November 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


Location: The Children's Society Shop, Tithebarn St, KESWICK, Cumbria.
37 hours per week over Monday to Sunday
£25,760 per annum
We offer many enhanced benefits including:
-28 days holiday a year, plus Bank Holidays
-Stakeholder pension scheme with matching contributions up to 8%
-Free parking space at the shop
-Free confidential counselling service: available to all staff and volunteers
-Opportunity for all managers to join our Bespoke Management Development Programme - Compass
Full details about our benefits can be found on our website.
Do you have retail experience and a flair for leadership? Are you a natural leader with a drive for results and a passion for making a difference?
We're looking for a confident and motivated Shop Manager to lead our team in our Keswick shop. The shop is less than a year old, making this a fantastic opportunity for the right person to engage with the local community, shape the shop's future, and drive up income to support young people.
You'll be responsible for managing an Assistant Shop Manager and a brilliant team of volunteers, working together to turn donated goods into meaningful support for young people. You'll lead and inspire existing volunteers, and attract, recruit and develop new ones to build a team that maximises the shop's potential.
If you have retail experience and enjoy connecting with people from all walks of life, this could be the perfect role for you. If you're also passionate about making a difference, we'd love to hear from you.
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
We run over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
We look forward to receiving your application.
The closing date for applications is Friday 28th November 2025. Please note that if enough applications are received we reserve the right to close the vacancy early.
Interviews will be held on a date to be confirmed.
IN1
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with a leading animal charity on a fantastic Individual Giving Manager role. This pivotal position will lead the development and delivery of engaging fundraising strategies to support animal welfare and increase supporter engagement, contributing significantly to the organisation’s growth and impact.
Key Responsibilities
- Develop, implement, and evaluate a long-term individual giving strategy aligned with organisational goals.
- Manage and diversify a sustainable portfolio of fundraising initiatives, including multi-channel campaigns, appeals, and supporter products.
- Use data insights to monitor performance, optimise campaigns, and demonstrate impact to supporters and stakeholders.
- Design and nurture supporter journeys to enhance loyalty, retention, and growth across all income streams.
- Collaborate with marketing, communications, and retail teams to maximise campaign reach and effectiveness.
- Provide support for branch-level fundraising activities and foster strong relationships with local supporters.
- Work closely with the PR/Engagement team to deliver integrated campaigns that elevate brand awareness and supporter engagement.
Person Specification
- Proven experience in creating and managing individual giving programmes, including donor acquisition, retention, and stewardship.
- Strong track record in delivering measurable income growth through innovative campaigns.
- Skilled in data analysis, with an ability to interpret insights to inform strategy.
- Excellent communication, negotiation, and relationship-building skills.
- Proactive, professional, and resilient in a fast-paced environment.
- Empathetic and aligned with the organisation’s mission to improve animal welfare.
- Able to handle multiple priorities with organisation and attention to detail.
What’s on Offer
Salary: £36,000 - £40,000
Surrey based- predominately on site working with some home working flexibly
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Part time, permanent
Location
Whittington
Hours
Part time (22.5 hours) Monday, Wednesday, Friday
Annual salary
E – 1 £39,224.42 - pro rata for part time hours
Review date
19/10/2025
The Group Volunteer Manager will report directly into the Deputy Director of People & Organisational Development.
The role will play a key part in recruiting, attracting and retaining St Giles volunteer workforce. They will lead and manage the volunteer lifecycle from start to end as well as providing ongoing support to Volunteer Leads and ensuring we are complaint with all procedures including safeguarding.
The Group Volunteer Manager will play a pivotal role in designing and enhancing St Giles volunteering initiatives. They will play a vital role in significantly growing our volunteer workforce across clinical and non-clinical services. By fostering strong relationships with Volunteer Leads they will implement strategic plans and create meaningful opportunities for volunteers.
They will be responsible for promoting a positive and engaged volunteer workforce across St Giles group.
They will work closely with the Deputy Director of People and Organisational Development to shape and deliver the Volunteer Strategy and contribute to the development of a positive and inclusive organisational culture.
Qualifications
Desirable
·Educated to degree level or equivalent
·Volunteer management/training qualification
Knowledge and experience
Essential
·Significant experience of the volunteering sector
·Knowledge of volunteering good practice, relevant legislation and resources
·Experience of developing and delivering training and presentations
·Experience of planning and delivering volunteer events
·Experience of using a Volunteer Management System
·Excellent interpersonal and communication skills, with the ability to build relationships at all levels
·Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks
·Proficiency in Microsoft Office Suite
·Experience of managing projects
·Experience of meeting standards for a regulatory body e.g. Care Quality Commission
·Experience in data analysis and impact reporting
Desirable
·Knowledge of the voluntary sector and best practices
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Management and leadership skills
·Training skills
·Time management
·Interpersonal skills
·Ability to deliver well-developed verbal, written and analytical information with good presentation skills for a range of audiences and contexts
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London E1, with the team meeting minimum twice per month to collaborate in person. Flexible working options available in line with Crisis’ Hybrid Working Policy.
Vacancies:
- x1 Individual Giving Manager (Acquisition) – 12-month fixed term contract, parental leave cover
- x1 Individual Giving Manager (Development) – Permanent opportunity
- x1 Individual Giving Manager (Legacy and Mid-Value) - Permanent opportunity
Please flag when answering the screening questions, which opportunity you prefer and if you would want to be considered for one, two or all three vacancies, and we will factor this into our shortlisting.
About Individual Giving at Crisis
We’re transforming how we connect people with our mission to end homelessness — building a more integrated, insight-led approach to brand and supporter engagement. With a bold new directorate strategy and refreshed team structure, Individual Giving sits at the heart of our plans to grow sustainable income and inspire lasting support.
The Individual Giving team plays a central role in delivering our ambitions: maximising the power of our sector-leading Christmas appeal while driving year-round growth across our “Fab Three” income priorities — Regular Giving, Mid Value and Legacies.
These roles offer an exciting opportunity to shape the future supporter experience at Crisis — creating powerful, emotionally resonant campaigns that connect people to our mission and inspire them to help end homelessness for good.
About you
Individual Giving Manager (Acquisition)
Play a vital role Crisis’s flagship Christmas appeal — and turn that momentum into year-round supporter growth.
We’re looking for an ambitious acquisition specialist to lead Crisis’s sector-leading Christmas appeal — one of the biggest and most recognised in the UK charity sector — and to build on that success by driving sustained, year-round growth in our supporter base.
You will oversee integrated multi-channel acquisition campaigns across DRTV, digital, print and direct mail, and spearhead new face-to-face fundraising trials to help us identify scalable routes to reach new audiences. With a clear focus on data, insight and test-and-learn, you’ll capture the power of Christmas to recruit and inspire supporters who want to stay with Crisis for the long term.
Individual Giving Manager (Development)
Turn first gifts into lasting relationships — and make every supporter feel part of ending homelessness for good.
We’re looking for a talented supporter development specialist to lead Crisis’s year-round retention and stewardship programme. You’ll take the incredible wave of engagement generated through our flagship Christmas appeal and turn it into deep, long-term relationships — inspiring supporters to stay, give again and give more all year round.
Using insight and creativity, you’ll deliver multi-channel communications that strengthen loyalty, increase lifetime value and make every supporter feel part of our mission to end homelessness. You’ll work closely with our Acquisition, Mid-Value and Legacy and Supporter Experience teams to embed a truly supporter-first approach, ensuring every interaction feels personal, purposeful and powerful.
Individual Giving Manager (Legacy and Mid Value)
Inspire deeper commitment — turning supporters’ passion into powerful, long-term impact.
We’re looking for a relationship-led fundraiser to shape and grow Crisis’s Mid-Level and Legacy Giving programmes — helping supporters take the next step in their journey with us. You’ll develop compelling propositions and stewardship approaches that deepen engagement, strengthen loyalty and increase lifetime value.
Building on the powerful connection forged through our Christmas appeal, you’ll identify and nurture mid-value prospects and legacy enquirers, creating moments of genuine inspiration that encourage lasting commitment. Working closely with colleagues across Individual Giving, Supporter Experience and Brand, you’ll develop thoughtful, emotionally resonant communications that connect people to the heart of our mission,
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 3 November 2025 23:55
Interview date and location: Thursday 13 and Monday 17 November 2025 via Microsoft Teams
Coeliac UK is looking for a passionate and experienced Membership Manager to lead our membership services team and ensure every member receives an exceptional experience.
Job Title: Membership Manager
Contract Type: Permanent, Full-Time
Location: Head Office, High Wycombe (hybrid working available)
Salary: Services (SE 4) Circa £32,500
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities
Closing Date: 3rd November 2025 (early applications may be reviewed as received)
In this pivotal role, you will oversee the operational delivery of our membership scheme, driving acquisition, engagement, and retention to support the charity’s growth and impact. Working closely with the Director of Membership, Services and Volunteering, you will help shape and deliver a high-value membership programme that strengthens our community and supports our mission to ensure no life is limited by coeliac disease.
Key Responsibilities:
- Lead the membership services team to deliver excellent service, ensuring a high-quality experience for all members and stakeholders.
- Implement acquisition and retention strategies to grow membership and maximise engagement.
- Oversee the day-to-day operations of the membership journey, from onboarding and renewals to reactivation campaigns.
- Work collaboratively across teams to enhance member engagement through volunteering, mentoring, advocacy, and fundraising.
- Track and analyse member behaviour and key performance indicators to identify opportunities for continuous improvement.
- Ensure compliance with GDPR and maintain accurate, consistent communication across all member touchpoints.
About You:
We are looking for an organised and people-focused leader who thrives in a collaborative environment. The ideal candidate will have:
- Proven experience in delivering excellent service, ideally within a membership or customer engagement role.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent verbal and written communication, with strong analytical and project management abilities.
- A proactive approach, able to manage multiple priorities and deliver projects on time and within budget.
- Sound understanding of GDPR and data management practices.
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
Closing date: 3rd November 2025 (early applications may be reviewed as received)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: Membership Engagement Manager, Member Services Manager, Retention Manager, or Community Engagement Manager.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
Senior Manager, Retention and Engagement
Contract type: Permanent, Full Time (35 Hours per week)
Location: London, UK.
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person
Salary: £48,867 – £51,439 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK—from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team.
About the role
As our Senior Marketing Manager - Retention & Engagement, you will strategically lead the team responsible for the £34 million existing supporter income stream and work closely with and the wider Supporter Marketing Team and teams across Communication and Fundraising to maximise Supporter Lifetime Value.
In this role, you will:
- Own and deliver the strategic priorities for Supporter Engagement and Retention, holding accountability for the £34 million income target and the maximisation of Supporter Lifetime Value.
- Provide direct line management to a team of five specialists, leading the strategic prioritisation and delivery of the entire retention portfolio (Appeals, HV, Email, Stewardship, Magazine).
- Lead the annual and long-term budget planning process, driving accurate forecasting and optimal resource allocation for the retention function.
- Design and champion the omnichannel Supporter Journey roadmap, ensuring a unified, personalised experience that strengthens supporter loyalty and engagement.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Retention Strategy & Income Accountability: Proven track record of managing a significant income stream from existing supporters, demonstrating success in reducing attrition and growing supporter lifetime value.
- Leadership & Budget Mastery: Experience in leading and managing a small, high-impact team of specialists, coupled with expertise in annual budget planning, forecasting, and reforecasting.
- Engagement & Digital Expertise: Deep expertise in developing and optimising complex supporter loyalty programmes and automating multi-channel journeys, including proficiency in email marketing.
- Collaboration & Influence: Exceptional interpersonal and influencing skills with the ability to build strong senior-level relationships and drive alignment across Fundraising and Communications teams.
Although not essential, we’d prefer you to have:
- Experience managing or overseeing Mid-Value Donor strategies within a mass-market context.
- Prior experience working in the Non-Profit or International Development Sector.
- A professional CIM/IDM Qualification (or equivalent).
Closing date: Applications close 12:00 PM UK time on 5th November.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





