Centre manager jobs
About the Role
The work of the Prospect Research Team drives the fundraising activities of the University, by providing insights to build relationships with new and existing high-value supporters (individuals, corporations and foundations).
We are seeking a curious and analytical person to join our dynamic team, to conduct philanthropy research and reputational due diligence research in a motivating higher education setting. Finding, evaluating, and communicating information clearly and effectively is the essence of this role.
We support a diverse set of fundraising priorities, on themes ranging from innovative medical and scientific advances, to widening access to our University, to supporting world-class museums.
The role sits in a friendly team, experienced in this work, who will provide training.
About You
· Experience in a research- or information-focused role in a business setting or experience of research in a fundraising setting.
· Excellent research and communication skills (both written and spoken), including the ability to write in a factual, unbiased manner
· An ability to assess information rapidly and rigorously from a variety of sources
· Commitment to providing a high-quality service
· An adaptable and versatile approach
· Attention to detail
· Enjoyment of working collaboratively in a team
What We Offer
Working at the University of Oxford offers several exclusive benefits, such as:
· 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
· One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
· A commitment to hybrid and flexible working to suit your lifestyle.
· An excellent contributory pension scheme.
· Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
· Access to a vibrant community through our social, cultural, and sports clubs.
Application Process
To apply, please upload:
· A covering letter/supporting statement
· Your CV
· The details of two referees
The closing date for applications is 12 noon on 7 November 2025.
Interviews will take place on 17 November 2025 and will be held face-to-face.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Development Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Business Development Officer
Location: Based within our Central Office which is in Islington, with home working possible and regular visits to services which span across London, Brighton, Luton, Bedford, Kent, and Liverpool. You may also be required to work at other locations as per required. Please note that our central office and some of our other services do not have step free access.
Salary: £32,000
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00
About the Role
This is an exciting new opportunity to join our Business Development team as a Business Development Officer, reporting to the Head of Business Development!
You will play a pivotal role in supporting the growth, reach, and expansion of the services in which we deliver at Social Interest Group (SIG). The role focuses on identifying new funding and tender opportunities, preparing submissions, managing documents, and supporting with our Marketing efforts. Some of what this role entails includes:
- Leading on developing processes and procedures for approvals and submissions of grants and tenders
- Supporting with Marketing Communications including the intranet, social media, and merchandise management
- Conducting research and analysis to identify fundraising and tender opportunities
- Completing competitor analysis data to monitor trends and opportunities
- Taking the lead on drafting responses for small tenders and fundraising submissions for smaller bids and applications
- Preparing budget sheets for tenders and grants
About You
This is the perfect opportunity for someone who has a passion for supporting organisational growth within a sector which positively influences many lives. You will play a big part in ensuring we continue to grow and deliver exceptional services to our residents and participants, impacting many more lives. We're looking for someone who is proactive, detail oriented, and organised and has:
- Familiarity with tender processes and fundraising principles
- Ability to create and write engaging content, with proofreading skills
- Proven ability to prioritise and juggle multiple tasks and competing priorities within a fast paced environment
- Excellent communication skills; written and oral
- Attention to detail and quality
- Creative, proactive, and results driven approach
- Ability and willingness to travel and attend market engagement events and to visit services to gain greater understanding of what SIG offers and to inform teams of relevant tender responses
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
We are recruiting for a
Head of Fundraising and Communications
Part-time (22.2 hours per week)
Canterbury
Hybrid working arrangement available
Permanent Contract
to join the bemix team.
We are looking for a skilled and principled leader to help grow our impact and influence — while staying deeply rooted in our EPIC values. As Head of Fundraising and Communications, you will shape and lead our approach to ethical fundraising, inclusive communications, and brand stewardship. You will help ensure that our voice is clear, courageous, and reflective of the people we work alongside — building support and community around our work, and generating the income we need to thrive.
As Head of Fundraising and Communications, you will hold a key leadership role at the heart of bemix. You will build and deliver a fundraising strategy that grows our income while protecting our integrity; lead inclusive, accessible communications that amplify marginalised voices; and nurture a brand that reflects our commitment to social justice and inclusion. You will work closely with the Chief Operations Officer, Senior Leadership Team and Trustees — helping to tell the story of our work, build strong relationships, and secure support for the future.
At the core of bemix is a belief that “every single person is valued as an individual.” This belief underpins everything we do — and we’re looking for someone who shares this commitment and can help us bring it to life in our public voice. You’ll be joining a creative, thoughtful and determined team, and playing a key role in a movement for inclusion that is shaped and led by people with a learning disability and/or autistic people.
Main aim: The Head of Fundraising and Communications is responsible for developing and delivering a coherent, values-aligned fundraising and communications strategy that supports bemix’s mission, values and long-term sustainability. This includes growing diverse income streams, strengthening public and stakeholder engagement, ensuring consistent, accessible and inclusive representation of our work, and embedding strong internal communications and messaging across the organisation.
As a member of the Senior Leadership Team, the postholder also plays a critical role in organisational planning, culture, reputation and long-term development.
Hours: 22.2 hours per week to be worked flexibly as agreed with your Line Manager.
Start Date: As soon as the safer recruitment process allows.
Location: The role offers hybrid working, combining remote and office-based work. The post holder is expected to work from a bemix office for a minimum of two days each week with regular travel to other bemix locations across Kent as required. Your office will be based at the Canterbury Innovation Centre, University of Kent site. With access to great facilities, including free parking, cafe, reliable local transport connections and lovely outside spaces to explore on breaks/lunch/walking supervision. Flexibility in working hours and location may be available, by agreement, to support wellbeing and work-life balance in line with our organisational values.
Duration: Permanent Contract
Salary and benefits: £50,000 per annum, pro rata + generous 25 days annual leave plus 8 bank holidays + Contributory Pension Scheme (5% of pay)
We seek individuals who view their work as a vocation and are committed to social change, particularly in achieving equality for autistic people and people with learning disabilities. At bemix, we recruit those passionate about making a difference.
If you have…
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A proven experience of fundraising and/or communications work in a values-led organisation.
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A strong track record of securing income from a range of sources, including trusts/foundations, individual giving and/or legacy giving.
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Experience of developing and delivering fundraising strategies and campaigns that are ethical, inclusive and effective
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The ability to produce engaging, accessible communications and marketing materials.
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Experience of working alongside people with lived experience in the co-design or co-production of fundraising or communications activity.
...we’d love to hear from you!
To apply, please download a copy of the Job Pack and fill out our online application form on our website.
Closing date for applications: Midnight, Monday, 3rd November 2025.
Interviews will take place between the 10th and 12th November 2025.
We will contact everyone by the end of the day on: Wednesday, 5th November 2025.
No agency contact please. You will be required to declare all past convictions, whether spent or not, as this post is exempt from The Rehabilitation of Offenders Act 1984. You will also be required to undergo an Enhanced DBS Check.
We are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for people with disability, neurodiversity and/or long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us.
We are people with and without learning difficulties and/or autism, working and learning together.
The client requests no contact from agencies or media sales.
The charity's services are trauma-informed, flexible, responsive and dynamic, and their overarching approach is collaborative, strength-based and focused on positive outcomes.
The opportunity - Director of HR and Resources
Joining the organisation in this new role, this is an opportunity for an HR professional to:
- Lead on the development of the charity's people strategy
- Lead inclusive and innovative recruitment and retention strategies
- Design and deliver a comprehensive L&D framework for all staff, and also take a lead on succession planning and talent management
- Provide strategic oversight for premises and facilities, ensuring safe, accessible and welcoming environments across all centres
- Champion the charity's values, ensuring they are embedded across all policies, practices and systems
This post is restricted to female applicants only as an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.
To apply, please send through your CV in response to this advert in the first instance and the team will be in touch with further details relating to the role and full recruitment process. Alternatively, contact Matt or Lisa in TPP's Leadership and Governance team via [email protected] / 0207 198 6060 to arrange a confidential discussion.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Ivy Rock Partners are delighted to be supporting a leading London-based higher education institution recognised globally for its creativity, inclusivity, and academic excellence. The organisation combines world-class teaching and research with a vibrant, collaborative culture, making it an exceptional place to work and develop your skillset.
The opportunity:
We are seeking two Senior Finance Analysts to join the central finance team on fixed-term contracts of 9 months and 18 months. These roles sit at the heart of the organisation’s financial planning and analysis function, providing high-quality insight to support strategic and operational decision-making.
The positions offer an excellent opportunity to play a key role in the financial management of a complex and innovative institution, working with senior stakeholders to enhance performance, data integrity, and financial understanding.
Key responsibilities:
- Lead and deliver financial planning, forecasting, and analysis to inform strategic and operational decisions
- Prepare and present management accounts, variance analysis, and financial performance reports
- Develop and maintain robust financial models, performing scenario and sensitivity analysis
- Work confidently with large and complex data sets, ensuring accuracy, insight, and compliance
- Contribute to statutory accounts preparation and external reporting, ensuring accuracy and adherence to accounting standards
- Support cashflow forecasting, business planning, and audit preparation
- Partner with colleagues across Finance and senior leadership to strengthen financial processes and insight
- Play an active role in finance transformation projects, including chart of accounts redesign and data model development
About you:
You will be a skilled finance professional who combines strong analytical expertise with excellent communication and stakeholder management skills.
Essential experience / qualifications:
- Qualified accountant (ACA, ACCA, CIMA or equivalent)
- Significant experience in financial planning and analysis (FP&A) or senior analytical roles
- Proven ability to manage and interpret large, complex data sets
- Strong understanding of statutory accounts and financial reporting requirements
- Excellent Excel and financial modelling skills
- Confident presenting complex financial information clearly to non-financial audiences
Desirable experience:
- Experience within higher education, public sector, or large multi-entity organisations
- Involvement in finance data or systems transformation projects
Benefits:
- Generous annual leave (34 days excluding bank holidays) plus 2 days’ paid volunteering leave.
- Discounted medical insurance and eye care benefits.
- Pension scheme with competitive employer contribution (e.g., LGPS) for eligible staff.
- Flexible and hybrid working arrangements (flexible hours and dynamic working policy).
- Discounts and interest-free loans for travel, tech purchases, lifestyle brands, gym/fitness centre access, nursery fees and more
- Defined LGPS pension scheme
- Staff development support
For a confidential conversation about the role please get in touch with Megan Hunter
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About the opportunity
As a cross-team housing caseworker, you will work alongside individuals who are at risk of homelessness, often during times of heightened stress and uncertainty. Rather than focusing solely on immediate needs, your approach will centre around building trust, listening to each person’s story, and helping them take informed, practical steps toward safe and sustainable housing.
You’ll work across our network of charity partners, bringing vital capacity and support to local teams during times of increased demand or staff shortages. Your flexible, compassionate presence ensures that people continue to receive timely, high-quality support, no matter where they first reach out.
This role is fundamentally about partnership: with the people you support, the services you collaborate with, and the teams you join. You’ll help individuals understand their housing rights and choices, navigate local systems, and build the confidence and skills needed to move forward independently. Together, we aim to not just relieve homelessness, but prevent it, by enabling people to secure lasting solutions that meet their needs.
Key Responsibilities
1. Listening, Assessing and Planning Together
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Work in partnership with individuals to understand their current housing situation, risks, and immediate concerns.
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Co-create Housing Plans that reflect each person's strengths, goals, and preferences, while identifying practical next steps toward secure housing.
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Identify when specialist or longer-term support may be needed and work collaboratively to make appropriate referrals.
2. Empowering Through Support and Connection
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Build trusting, non-judgemental relationships that respect each individual’s dignity and lived experience.
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Support people to access housing options, benefits, and other community services that promote long-term stability.
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Encourage and enable self-advocacy, while offering reassurance and guidance throughout the journey.
3. Navigating Systems and Opening Doors
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Maintain a strong understanding of local resources across housing, welfare, employment, and wellbeing.
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Connect people with the right services at the right time, advocating where needed to remove barriers to access.
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Help individuals build the skills and confidence to engage with public services independently.
4. Working Across Charity Partners
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Be deployed across different partner organisations within our charity network, responding to local pressures and adapting quickly to diverse environments.
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Provide short- to medium-term casework that enhances existing team capacity and ensures continuity of support for people at risk of homelessness.
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Maintain high standards of person-centred support regardless of setting or location.
5. Information Sharing and Case Recording
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Keep accurate and respectful records of client engagement, plans, and outcomes using agreed systems.
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Follow all data protection and confidentiality protocols, contributing to a culture of trust and transparency.
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Share insights that support continuous service improvement and learning across partners.
6. Collaboration and Partnership Working
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Work constructively with colleagues from across public, voluntary, and community sectors to coordinate holistic support.
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Represent the service positively, contributing to shared efforts in preventing and relieving homelessness.
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Communicate openly and clearly with internal teams and external partners to align support and improve outcomes.
7. Promoting Inclusion and Long-Term Independence
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Support individuals to build resilience and reduce isolation through access to meaningful activities, networks, and learning opportunities.
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Champion inclusive, strength-based approaches that support people to regain control and plan for a more secure future.
8. Safety and Wellbeing
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Adhere to all organisational health and safety procedures, taking personal responsibility for your own safety and that of others.
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Apply safeguarding principles and respond appropriately to risk and concern in community settings.
9. Team Learning and Development
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Engage in supervision, reflection, and training opportunities across partner teams.
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Share learning and insights from placements to contribute to service development.
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Stay open to feedback and committed to your own professional growth and development.
Person Specification
We are looking for someone who is compassionate, adaptable, and committed to supporting people through difficult times. You don’t need to have worked in a specific role or sector, but your approach, attitude, and transferable skills will be key to making a difference.
Essential Skills and Approach
· Person-centred and empathetic: You build trusting, respectful relationships with people by actively listening, showing empathy, and valuing their lived experiences.
· Skilled communicator: You are confident in engaging with people from all backgrounds, both in-person and in writing. You communicate clearly and with sensitivity, whether speaking with individuals, team members, or external partners.
· Collaborative by nature: You enjoy working as part of a wider network and are comfortable adapting to different team cultures and approaches. You value joint working and see the bigger picture.
· Solution-focused and proactive: You can identify practical next steps and help people make progress, even when the situation is complex or fast-changing. You don’t wait for problems to escalate—you act early to prevent crisis.
· Organised and reliable: You manage your time well, stay on top of casework, and follow through on commitments. You’re able to prioritise effectively and remain calm under pressure.
· Digitally confident: You’re comfortable using digital tools and systems to keep clear, accurate records and to communicate professionally.
· Flexible and resilient: You can work independently across different locations and services, adjusting to new environments and handling change with a positive attitude.
Desirable (but not essential)
· Familiarity with housing systems, homelessness prevention, or community support services whether through work, volunteering, or lived experience.
· Knowledge of local services or networks that support people with housing, welfare, health, or employment needs.
· Experience using case management or database systems to record support activity. housing and support databases or case management systems.
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
Application process/next steps
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.
You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
Job title: Head of Development, Faculty of Medicine
Salary: £69,365 to £79,257
Location: White City (Hybrid)
Are you passionate about advancing world-changing medical research? Do you thrive on building relationships that inspire transformational philanthropy?
Here at Imperial, we are looking for our new Head of Development for the Faculty of Medicine. This is a rare opportunity to connect visionary donors, grateful patients, and world-leading academics to make a tangible difference in healthcare and patient outcomes.
At Imperial, innovation is part of who we are. Our scientists and clinicians are turning breakthroughs into real-world impact — improving lives across the globe. As we prepare to launch the university’s most ambitious fundraising and alumni engagement campaign, you will play a central role in shaping and driving its success.
As Head of Development, Faculty of Medicine, you will have the opportunity to work at the most senior levels, securing gifts at the high six-figure level and above for multi-disciplinary research such as public health, cancer and surgery, neurology, paediatrics, immunology, and infectious disease.
You might have worked with senior volunteers before, opening their networks to guide successful relationship building, or have a track record of successful medical fundraising and/or work with grateful patients.
If you’re ready to play a defining role in medical advancement at one of the world’s most influential universities, we’d love to hear from you.
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial.
Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities
Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.
Further Information
This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:
- Head of Global Development, North America
- Head of Principal Gifts
Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.
Closing date: Midnight on Wednesday 12 November 2025.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Imperial is partnering with Constellate Global Talent on this search. No agencies please.
Please familiarise yourself with the attached Candidate Pack. To apply, please submit a CV and covering letter by Midnight on Wednesday 12 November 2025.
Position: Director of Service Development
Hours: Part-time (17.5 hours a week)
Contract: 12 months fixed term contract
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £36,826.50 per annum (FTE £73,653) plus excellent benefits
Salary Band and Job Family: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development, volunteering development
As a fixed term contracted role for 12 months, our Director of Services Development will be focusing on:
- embedding our new Services Development team.
- working with our Income Generation colleagues to establish processes and accountabilities for a business development pipeline.
- ensuring everything we do is led by the voice of the MS community and processes are established and embedded for the MS Society to meet our coproduction commitments.
- securing income.
The core responsibilities of the role include:
- providing strategic direction and leadership to our Service Development function.
- taking overall responsibility and provide thought-leadership for all Service Development, Volunteering, and Participation & Influence across the MS Society
- leading continuous improvement in the MS Society’s approaches in response to our community’s needs. Ensuring services and volunteering achieve maximum reach and impact at the MS Society.
- overseeing development of our volunteering strategy and approach, ensuring that it responds to societal trends and volunteering best practice.
- leading by example. Encourage and role model transparency, learning from failure, reducing complexity, user centricity, collaboration, and seeking feedback and ideas from all
We’re looking for:
- substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
- proven success in setting and delivering strategic plans and achieving long standing impact.
- proven analytical skills and the ability to use data to inform decisions and improve services.
- proven experience of delivering significant and sustainable business benefits through change programmes.
Please note this role is part time, 17.5 hours per week, and is a fixed term contract for 12 months.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Wandsworth.
Sounds great, what will I be doing?
The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You bring strong experience supporting individuals with mental health and dual diagnosis needs, demonstrating a compassionate and professional approach to helping people in distress. You understand the complexities of mental health conditions, including crisis management, and know how to communicate sensitively and effectively to ensure that individuals are supported with dignity, respect, and empathy.
Your knowledge of relevant mental health legislation, including the Care Programme Approach (CPA), enables you to provide informed and compliant support, while your commitment to the principles of recovery ensures that your practice remains person-centred, empowering, and strengths-based.
You are confident working both independently and collaboratively, contributing effectively to team goals while taking initiative in managing your own workload. You also bring experience in inducting and supporting peer staff and volunteers, fostering a positive and inclusive team environment.
With experience working alongside statutory services such as the NHS, you understand the demands of front-line service delivery and the importance of integrated, multi-agency collaboration. You maintain a strong awareness of health and safety standards and safeguarding responsibilities, ensuring a safe and supportive environment for both clients and colleagues.
Technically proficient, you are comfortable using Microsoft Word, Outlook, and online platforms to record information accurately, communicate effectively, and manage administrative tasks. Your good literacy and numeracy skills allow you to produce clear, professional written correspondence and maintain accurate records.
Flexible and reliable, you are prepared to work Monday to Sunday, including bank holidays, to ensure continuous, high-quality support for service users. Your approach combines professionalism, empathy, and resilience—qualities that enable you to deliver excellent care in demanding and dynamic environments.
When will I be working?
You will be working on a shift rota Monday to Sunday to include every other weekend 39 hours a week
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £16,050 per year
Hours: 20 hours per week
Days: Monday - Friday (hours to be agreed)
Location: Sanderstead, South Croydon
Bring your administration skills into one of our homes and you will be a key factor in helping us to deliver high quality care for young people at risk in the community. We need experienced and enthusiastic part-time administrators to join our team of professional staff and share in building brighter futures for young people.
About the Role
- Answer telephone calls in a professional manner, take accurate messages and return calls at the Home Manager’s request.
- Undertake typing/word processing, including confidential reports for Local Authorities, assessments, review records, letters, memos, etc.
- Carry out routine filing and set up and manage filing systems as appropriate, including archiving records in line with procedures.
- Assist the Home Manager in keeping and updating the petty cash records and other financial accounts for the home and assist with the system of invoicing.
- Minute internal and external meetings to a high standard.
- Maintain staff records including appraisals, sickness reports, annual leave and TOIL records.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
Applicants should have:
- Experience as administrator, ideally within residential homes.
- An organised approach and the ability to prioritise workloads to meet deadlines.
- Ability to use IT including Word, Excel, Access and Power point.
- Good communication skills, oral and written and ability to use IT including Word, Excel, Access and PowerPoint.
- Have high personal and professional standards
In return we offer:
- Competitive salary.
- A friendly working environment, a fun, open and honest culture
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry Leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and Social Pedagogy.
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary Funded Training Programs.
- Employee Awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
St Christopher’s Approach
At St Christopher’s Fellowship, Social Pedagogy is our core philosophy of care, drawing together theories and concepts from related disciplines such as sociology, psychology, education, philosophy, medical sciences and social work. Our use of social pedagogy centres on attachment theory and building positive relationships with young people to bring out their inner “diamond”.
We make sure our actions reflect our values. Working in this way allows us to build trust and empower people to do their best, whatever their role.
At St Christopher’s having the right people and investing in their development is crucial. Our Training Team, alongside the Home Managers, ensure that each member of staff has a detailed development plan that matches the work they do and equips them to be knowledgeable, creative, calm, supportive and confident in whatever situation comes their way.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification plese visit our website. CV’s will not be accepted.
It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.
For more information or assistance during the application process, please contact us.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Job Title: Ability Works Employment Support Coordinator
Location: Rochford, Basildon & Castle Point
Reports to: Ability Works Employment Manager
Salary: £16,438.50
Job Type: Part-Time, Permanent (22.5 hours per week)
Hamelin exists to reimagine life for individuals with learning disabilities and autism, enabling limitless possibilities. Hamelin is seeking a passionate, self-motivated and confident coordinator to support our expanding Ability Works project. In this diverse role, you'll play a pivotal part in ensuring our individuals meet their goals and create a lasting impact in our communities as well as being the first point of call for new individuals accessing the service.
Ability Works - This initiative focuses on enabling adults with learning disabilities and autistic people to gain meaningful and fulfilling paid employment. The project thrives on outcomes, motivation and a can-do approach.
This role is crucial in making sure we deliver exceptional service, stay compliant, and run our project efficiently— whilst ensuring our mission, vision and values are not compromised.
The Employment Support Coordinator will regularly meet with participants to listen, offer support and help them identify their best job match, reflecting their skills and aspirations.
In your day-to-day role, you will be striving to build, expand and strengthen the project whilst working closely with the Employment Manager to ensure all key performance indicators and any project targets are met. The role is responsible for onboarding individuals into the project as well as delivering face-to-face mentoring, work experience in and outdoors and coaching.
Project Skills:
- Support with the daily operations of the project scope.
- Supporting individuals through CV production, profiling, interview techniques, attending interviews, workshops, job clubs and managing their health at work.
- Adhere to the strategies to grow and enhance the projects, meeting the ever-changing needs of those we support.
- Identify skills gaps for participants and offer Asdan short courses to support development.
- Building relationships with community partners including DWP, Social Care and prescribers, and other charities and government organisations to gain referrals for the project.
- Sourcing job opportunities for your participants through regular contact with key local employers.
Teamwork:
- Work in partnership with Hamelin’s service offer, especially the Links service and Opportunity Center.
- Ensure the project remains a motivated team that aligns with our values and goals.
- Report on the performance of the current project, providing feedback and support to ensure high standards of care and efficiency.
Compliance and Quality Assurance:
- Follow Hamelin’s policies and procedures to maintain best practices and regulatory standards.
- Implement and oversee quality assurance processes, including gathering feedback from project participants and colleagues to keep improving our service delivery.
- Engage with and become involved with continuing self-development.
Stakeholder Engagement:
- Identify, build and maintain strong relationships with project participants, families, local and health authorities representatives, and other key stakeholders.
- Represent the Charity and service at meetings, events, and forums, advocating for the needs and rights of those we support.
- Work closely with other teams and services within the charity to ensure a unified approach to care and support.
Business Development:
- Identify and exploit opportunities for expanding the service, from new partnerships and funding sources both inside and outside health and care to innovative care models.
- Prepare and present feedback and data when required, to the Employment Manager.
- Lead marketing and promotion of the service, boosting awareness. interest and attracting new project participants.
About You
It’s essential that:
- You have at least two years’ experience within a coordination/administration service for individuals with learning disabilities and/or autism.
- You have a proven track record of successful project administration.
- You hold a valid driver’s license and have access to a vehicle.
- Be ready to work flexibly, which could include weekends and bank holidays. You might also be asked to work in different services as needed.
- We are a values-driven charity, and it is essential that all our colleagues truly live out our core values which are - We think differently, We enhance lives and We are community.
It’s desirable that:
- You have experience working in a charity or non-profit organisation.
- You have links within community services.
- You have experience in IT systems.
- You’re familiar with the local community and relevant stakeholders.
*Interviews to be held the W/C 17th of November*
Defining care for a better future
The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Coxley House in Tower Hamlets.
Sounds great, what will I be doing?
In this role, the individual will manage a caseload of clients requiring early intervention or preventative mental health support, delivering group activities and co-produced programmes that empower service users to achieve their goals. They will clearly communicate the service's aims, objectives, and pathways to ensure users can fully participate and collaborate in their own support. The role involves supporting service users in engaging with various community professionals, including mental health teams, social workers, housing providers, health professionals, and Job Centre Plus. They will work flexibly within a team to ensure service coverage and meet contractual obligations, while also developing and encouraging participation in peer support networks and community-based initiatives. Active monitoring of the health, wellbeing, safety, and security of the service and its users is essential, ensuring all concerns are promptly addressed in line with procedures. The role also includes participating in core service functions, supporting colleagues, and using initiative to complete tasks as they arise. Timely and accurate administration is required, with a strong emphasis on maintaining confidentiality. The individual will also be responsible for ensuring effective and timely referrals, assessments, and service reviews, and will regularly engage in supervision, appraisals, and reviews to support continuous development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The candidate will have demonstrable experience working with individuals who have experienced mental health challenges and/or dual diagnosis issues, supported by a solid understanding of relevant mental health legislation, safeguarding practices, and recovery principles. They will possess in-depth knowledge of mental health conditions and the ability to provide person-centred support with dignity and respect, while communicating effectively and sensitively. The candidate should be skilled in risk assessment and case management, with experience working alongside statutory services and building partnerships with voluntary and community sector organisations. They will have a track record of delivering value-added initiatives such as events, groups, and volunteer or student placements, and be confident representing the organisation at external events, including delivering presentations to stakeholders and commissioners. Strong time management, prioritisation, and communication skills are essential, alongside the ability to work both independently and collaboratively within a team, including overseeing the induction of new peer staff and volunteers. Proficiency in IT, including Microsoft Word, Outlook, and internet use, as well as good literacy and numeracy skills, are required. The candidate will also have sound knowledge of local mental health and wellbeing services, recovery tools, and the ability to respond appropriately to safeguarding concerns. They should be able to remain dynamic and effective under pressure in a fast-paced environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Merseyside Recycling and Waste Authority (MRWA) is seeking the services of a Community Engagement and Reuse Officer to deliver the annual Zero Waste Community Fund programme and to take a lead in developing a reuse culture within Liverpool City Region (LCR).
Reporting directly to the Strategy and Development Manager, the successful postholder will be an enthusiastic individual who will play a key role in engaging with community organisations across the Liverpool City Region (LCR) to drive meaningful behavioural change.
You will be just as passionate as you are dynamic, empowering local communities whilst exploring reuse opportunities to help LCR achieve its aim of zero avoidable waste by 2040. You will be detail-orientated, adept in project management, administrative and organisational duties.
If you are interested in taking your career to the next level in an exciting, evolving industry and you have the necessary skills to fulfil this position, then we would love to hear from you.
About MRWA
MRWA is a strategic waste and resource management authority, leading on the recycling and management of municipal waste across LCR.
Along with its private sector partners, MRWA manages waste resources, recycling and the transportation of waste on behalf of six district councils across LCR including Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral.
With a focus on reducing consumption, reusing more and recycling accepted materials in the right manner, the Authority delivers various behavioural change initiatives for residents and organisations across LCR, and this is reflected in its Vision (2025):
“To lead the way towards zero waste across the Liverpool City Region.”
Currently, the Authority serves more than 1.5 million people, providing 16 Household Waste Recycling Centres (HWRCs) across LCR, as part of its contract with Veolia UK. The local HWRCs allow householders to recycle more than 40 different materials. MRWA also manages the processing of the co-mingled recycling collected at kerbside by five of the six district councils, which is sorted via its two Materials Recovery Facilities.
About the Zero Waste Community Fund
Delivered in partnership with Veolia Merseyside & Halton, the Zero Waste Community Fund (formerly known as The Merseyside Recycling & Waste Authority Community Fund) invests in great projects that benefit communities across Liverpool City Region through their potential to reuse, upcycle, prevent waste, save money and avoid disposal.
For more information, please visit:
- Past Community Fund Successes - Merseyside Recycling and Waste Authority
- Zero Waste Community Fund - Zero Waste Liverpool City Region
Benefits of working at Merseyside Recycling and Waste Authority include:
- Hybrid-remote working, divided between our office in Mann Island, Liverpool, and working from home.
- Career Average Local Government Pension Scheme via Merseyside Pension Fund.
- Free access to an Employee Assistance Programme with range of exclusive discounts and benefits via Wellbeing Solutions.
- 27 days annual leave plus Bank Holidays.
- Annual leave increases to 32 days after 5 years’ service.
If you are interested in finding out more and applying for this role, please find an application pack (including Job Description, Person Specification and Application Forms) via our website.
Please note, the closing date is Sunday 2nd November, 2025.
The client requests no contact from agencies or media sales.
The Hepatitis C Trust runs national projects where peers draw on their lived experience of drug use, criminal justice systems and hepatitis C to support others . We are now recruiting for a new and exciting role to join our Cardiff & Vale of Glamorgan team.
As part of an experienced team, this role will promote hepatitis C awareness, blood borne virus testing and referral to treatment, for people living with hepatitis C. The role will support volunteer peers and increase the project’s reach to underserved communities. You’ll be providing vital harm reduction interventions including needle, syringe and naloxone provision across Cardiff and the Vale of Glamorgan.
We value creativity, innovation, and compassion. We encourage applications from people with lived experience. Full support, coaching and training will be given.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Job Profile
Job Title: Communications Specialist – South East
Directorate: Marketing, Fundraising and Communications
Reports To: Regional Communications Manager
Matrix Reporting To: None
Disclosure Check Level: None
Date created/last reviewed: April 2024
Overall Role Purpose
The Communications Specialist – South East helps people with sight loss to live the life they choose by driving the awareness and saliency of the Guide Dogs brand nationally and in their region by leading the development and delivery of central, regional and local integrated communications activity.
The role communicates the strategy and work of Guide Dogs, engaging key audiences both externally and internally (including service users, volunteers, staff, and supporters) to strengthen the brand and further awareness of the charity
Key Responsibilities
· Brand – Drive the awareness and saliency of the Guide Dogs brand nationally and in the region by bringing to life the brand positioning through all customer experience touchpoints.
· Champion the brand identity in the region, leading the implementation across all touchpoints. Lead the regional activation of all aspects of the brand campaign, working closely with the central brand, comms and digital teams.
· Communications & Digital – Lead the development, delivery and review of central, regional and local integrated communications & digital activity in the region to include print and broadcast media, social media, publications, advertising, events, direct marketing and internal communications as appropriate, ensuring objectives are set and measured. Create and edit key regional publications, as and when required.
· Case studies – Source and create local case studies, and work with Content Team to maintain the Chorus case study library with content to support local and national campaigns
· Media relations - Build strong and on-going relationships with national and regional journalists through proactive and reactive media relations, including dealing with issues and crises that are a risk to the organisation’s reputation.
· Work with all areas of the charity to story spot and develop compelling service user case studies that will engage journalists and turn into national news stories
· Generate region-based stories and articles for corporate publications
· Manage creative agencies to help deliver national and regional campaigns
· Volunteer management - Develop and maintain a network of volunteer media champions across all regions.
· Spokesperson - Be a key spokesperson on behalf of Guide Dogs for regional media and where appropriate nationally.
· Advice and training - Provide both strategic and tactical advice on communications activities and issues for staff and volunteers within the region. Provide media training and develop communication skills to staff and volunteers nationally and within your area and ensure they are adequately briefed for media interviews.
· To take part in an out of hours duty rota and respond appropriately in the event of a crisis.
· Quality - Work across departments and functions both at Central Office and within your region, to ensure that Guide Dogs online and print communication channels are up-to-date and reflects regional content and context.
Breadth/Scope of Accountability
People Accountability
Number of Direct Reports: None
Number of Indirect Reports: None
Number of Volunteers Supervised: Up to 10
Financial Accountability
Annual Income Accountability: None
Assets Managed: None
Budget Accountability: Up to £10K
Application of this Job Profile
All employees are required to carry out other such duties as may reasonably be required to fulfil their role and support functional and organisational objectives.
All employees must also:
· Comply with all organisational policies
· Promote the vision and values of the organisation
· Engage in continuous personal development
This job profile is accurate as at the date shown above. It does not form part of contractual terms and may be varied to reflect or anticipate changes to the role.
Working at Guide Dogs
As well as other services to enhance the lives of people who are blind and partially sighted, we breed and train guide dogs. Staff and volunteers in all our locations support this work. Therefore, all employees must be comfortable working in environments where dogs may be present.
Guide Dogs is a volunteer-involving organisation and as such all staff are required to support volunteers in their roles. This may or may not mean the direct supervision of volunteers but will require all staff to play a supporting role. From time to time you may be asked to support / volunteer your time at Guide Dogs events that take place outside of normal working hours. All employees will be expected to advocate for Guide Dogs at all times and be a fundraiser.
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees and volunteers to demonstrate this commitment.
Guide Dogs will require proof of identity and the right to work in the UK.
Person Specification
Education/Qualifications
Essential
· A degree or an equivalent level qualification or equivalent experience.
Job-Related Experience
Essential
· Proven experience of creation and implementation of communications and digital campaigns and projects to meet business objectives, with experience of targeting different audiences through media channels.
· Proven experience of generating positive media coverage for a brand
· Understanding of measurement and evaluation, and knowledge of the latest techniques to measure the success and impact of a campaign against our strategic objectives
Desirable
· Experience of working in the third sector.
· Previous brand management experience.
Knowledge
Essential
· Up to date with best practice and innovation in brand marketing, communications and digital
· Awareness and understanding of the current media landscape and what journalists are looking for today
· Strong digital skills including a good knowledge of Microsoft Office packages, e.g. Word and PowerPoint.
Skills and Competencies
Essential
· Excellent written and communication skills, being able to adapt style to different channels or audiences.
· Excellent digital marketing skills.
· The ability to spot gaps and opportunities within a comms calendar and develop ‘news out of nothing’ by mining content from the organisation independently
· Able to give authoritative verbal advice and information on marketing, media and communications.
· Excellent organisational skills, working under pressure and to deadlines.
Behaviours
Our behaviours capture the essence of what it is to be Guide Dogs people, whether staff or volunteer. They describe the experience we expect everyone – the people we support, donors, partners, our volunteers and staff – to have while working with us. Guide Dogs people are:
• Person-centred - We are a group of people working to help each person affected by sight loss. We listen, and recognise that every individual is different in where they’ve come from and where they’re going. We are open, empathetic and inclusive. We place the person at the centre of every decision.
• Expert - We are specialists in what we do. We are committed to excellence and will never stop innovating. We respect our history, but seek out ways to adapt and improve, and are always willing to learn.
• Optimistic - We are relentless in our belief that people with vision impairment can lead the life they choose. We are passionate about helping each person, committed to challenging barriers, and proud of who we are and what we achieve.
So, we: -
• Partner - We only change lives when we collaborate. We build valued relationships with donors. We work together with our service users and colleagues, volunteers and partners – and our dogs, of course – to deliver great outcomes. We support and develop each other.
• Lead-by-example - We can all be a guide. We take the lead and then hand it over, empowering people to make progress independently. We gain trust by having faith in others, and influence by example. We do what we say we will.
• Engage - We cannot change lives if we look on from the side-lines. We get involved, take ownership, and feel responsible for all we do, think and say. We celebrate wins big and small, and we hold ourselves and each other to account.
We use competency-based questioning within our recruitment processes to assess the extent to which candidates demonstrate these behaviours – in ways appropriate to this role – in how they are at work and generally as people.
Safeguarding
If the role does or may involve working with children, young people or vulnerable adults, or supervising those that do, we’ll also be assessing ‘safeguarding competencies’ as part of the process. These are:
· Appropriate motivation to work with vulnerable groups;
· Emotional awareness;
· Working within professional boundaries and self-awareness; and
· Ability to safeguard and promote the welfare of children, young people and adults and protect from harm.
Mobility
A flexible approach with a willingness to work outside of core hours and away from home when required.
The client requests no contact from agencies or media sales.
