Chair And Trustees Jobs

This vacancy has arisen as the result of an opportunity to restructure. It is a new post to support the charity’s growth over the coming years. In the first instance it is a 12 months’ fixed term contract, but, dependent on the outcomes of the first year, it could develop into a furth.er fixed term or permanent role.

What we can offer you: we are a small neurodiverse team that can offer you a supportive environment, flexibility, lots of professional learning and the satisfaction of making a difference

Potential Plus UK Job Description

Job Title: Fundraising & Membership Officer

Reporting to: Chief Executive Officer (CEO)

Salary:  £27,560 (35 hours pers week)

Flexible working: in the Milton Keynes office, home-working and/or hybrid-working to be agreed with CEO

Contract: 12 months’ fixed term in the first instance

Main objectives of the role

Please note: these will be confirmed on appointment and reviewed annually

• Securing funds from a variety of sources to support services offered to families to meet our strategic objectives and the long-term sustainability of the charity.
• Building and maintaining relationships with a range of individuals and organisations to support the fundraising activities, promote the mission of the charity and improve the visibility of, and understanding about, Potential Plus UK.
• Coordinating the membership messaging and leading the analysis of data to promote the support of the charity and its cause, and maximise potential income, through membership.

Main responsibilities for all employees

1. To keep up to date with statutory and best practice in safeguarding and child protection procedures, ensuring that all members of the charity’s community are aware of these, understand their roles and are confident to take action as needed.
2. To liaise effectively with colleagues, parents, schools, colleges and young people to secure excellent outcomes and well-being for young people with high learning potential. 
3. To support and implement the strategic aims and all aspects of policies and procedures.
4. To develop best practice in the provision for all high potential learners, including the disadvantaged and disengaged, those with dual or multiple exceptionalities, and English as an additional language, and children from minority groups. 
5. To model high standards of professional behaviours and attitudes at all times. 
6. To identify the professional learning you need to achieve excellent outcomes, and to monitor the impact to ensure you excel in the role.

Main responsibilities for the Fundraising & Membership Officer

Fundraising

• Support the setting of the charity’s fundraising targets through the research and review of both external and internal fundraising activities.
• Maintain an up-to-date database of the charity’s fundraising activities and campaigns.
• Collate the agreed metrics (including income and expenditure) and report on a weekly basis.
• Participate fully in the generation of fundraising ideas and activity selection.
• Design, prepare and implement the agreed activities and campaigns, which are likely to be varied in nature and might include dedicated fundraising events, grant applications to support families in disadvantaged socio-economic groups, and legacy generation.
• Recommend changes and updates to the activities and campaigns based on testing and evidenced data.
• Evaluate and report on the effectiveness of fundraising activities and campaigns, including both income and impact.
• Establish and maintain positive relationships with both new and existing individuals and organisations, such as member alumni and grant-making trusts and foundations.
• Lead on stewarding the support of donors, funders, ambassadors and influencers through regular communications and feedback on impact.
• Create and submit monitoring reports to funders that are both timely and of high quality.

Promoting the Charitable Aims of the Charity

• With marketing support as needed, create effective messaging to be shared externally and with existing members to engender a sense of belonging to the high learning potential community, together with an understanding of its rights and its potential positive impact on society, with the aim of creating a desire to support the charity now and on an ongoing basis.
• Work with the Community Information Coordinator to utilise all appropriate opportunities to convey these messages.

Membership

• Design and coordinate an effective system to enhance the membership offer and improve membership renewal and retention.
• Work with the administration and community teams to ensure that the journey from interested party to becoming a member and from member to retained member is compelling and framed coherently and that systems are in place to effectively implement this.
• Work with the Community Information Coordinator on campaigns and strategies to reach new members, engage with existing members and retain existing members.
• Have a thorough understanding of the membership database, collate information and monitor, evaluate and report on all aspects of membership performance.
• Design and coordinate regular market research, including competitor analysis, to identify member/stakeholder needs, to support the rationale for the development of new member/community products and services, and to liaise with and advise other teams in the organisation as appropriate.
• Analyse and interpret marketing and social media performance.
• Identify opportunities for engagement of the membership and the wider community.

Other

• Undertake any other duties that may be reasonably required.

• Are you an experienced corporate fundraiser with an interest in working within a mission driven organisation transforming lives through STEM education?
• Are you creative, strategic, highly organised, a confident and effective communicator and strong team player?

STEM Learning is looking for an experienced Head of Fundraising to drive new donor engagement and secure sustainable, multi-year funding.

If you are seeking a dynamic and engaging role which offers you the chance to play a pivotal role within a highly purpose driven business, then this could be the job for you.

 About Us

At STEM Learning, we believe that every young person deserves access to quality STEM education, regardless of their background. Our vision? To empower students with the skills and knowledge they need to thrive. Here’s how we do it:

• Professional Development: We provide subject-specific training for teachers and educators in Science and Computer Science.
• Resources: Our quality-assured materials enhance teaching and learning.
• Destination STEM: A world of student-facing experiences awaits!
• STEM Ambassadors: Imagine 30,000 volunteers from 7,500 employers inspiring the next generation. That’s us!

The Role

You will be an exemplary relationship builder and have experience in developing multi-faceted corporate partnerships. With experience of applying to corporates, trusts, and foundations to secure 6+ figure donations over multiple years, you will be comfortable developing a strong pipeline of new business to meet income targets. This role will identify and cultivate new business and relationships to advance the mission and goals of STEM Learning. 

Our Ideal Candidate

Candidates will demonstrate our values: Sustainable – Innovative – Proactive

 To be successful as Head of Fundraising:

• You will have an entrepreneurial mindset and take ownership for identifying opportunities for new funds and contributing to the overall fundraising strategy of STEM Learning.
• Adaptable and agile, you may already have an existing range of investor contacts and will be required to develop external relationships with institutional investors and High Net Worth individuals.
• Confident and communicative, you possess exceptional interpersonal and presentation skills – feeling at ease in presenting to a range of audiences made up of C-level executives, decision makers and High Net Worth Individuals. You must be comfortable ‘making the ask’.
• You will have strong networking skills at events and conferences - gaining insights into market trends and opportunities, helping you to develop a full understanding of the investment landscape and constantly seek out ways to grow our business.
• You will be able manage multiple priorities and influence others and demonstrate your knowledge of the business and its strategic priorities to achieve our goals.
• You will be comfortable delivering at pace with the ability to manage your work in a fast-moving environment whilst prioritising your tasks effectively to maintain momentum.

Our Benefits

• 30 days holidays plus bank holidays
• Access to an excellent pension scheme
• A comprehensive employee assistance programme
• Access to a voluntary staff benefits scheme including cycle to work loan scheme; electric car scheme, health cash back plans; free eye tests; discounted vouchers and much more

 Next Steps

Closing date for applications: 09:00, Monday 10 June 2024

 To Apply

Please provide us with:

• Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission)
• A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate.

STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.

Lead Officer 11-19 School Improvement
St Margaret Clitherow Centre, Liverpool, L17 1AA
35 hours per week
Salary £63,000.00 - £73,000.00 per annum

This is an exciting opportunity for an educational professional to join our team to support the schools and colleges of the Archdiocese in its wider educational mission. You will be based within the Education Team at the St. Margaret Clitherow Centre with the post involving travel and direct work with our schools, colleges and academies.

As a department we are focused on improving the standards of education, thereby ensuring that all students have access to a high-quality Catholic education. The successful applicant will develop of strategic vision for school improvement in collaboration with our schools and colleges. We are seeking an experienced professional who is passionate about school improvement and understands the benefits of networking and working collaboratively.

Recruitment Key Dates:

-Closing date Thursday 13 June 2024 at noon.
-Shortlisting and candidate notification by Tuesday 18 June 2024
-Interviews Monday 24 and Tuesday 25 June 2024

Application for these roles is by way of:

An application form, which can be downloaded from our website

This should include details of two referees who can be contacted if you are shortlisted for an interview.

A supporting statement of no more than two A4 pages (font size 11 minimum) which outlines:

-Why you are a suitable candidate for the post,
-Your motivations for applying,
-The aspects of the job description which particularly attract you to the post.

School Improvement Officer (Curriculum)
St Margaret Clitherow Centre, Liverpool, L17 1AA
35 hours per week
Salary £55,000.00 per annum

This is an exciting opportunity for an educational professional to join our team to support the schools and colleges of the Archdiocese in its wider educational mission. You will be based within the Education Team at the St. Margaret Clitherow Centre with the post involving travel and direct work with our schools, colleges and academies.

As a department we are focused on improving the standards of education, thereby ensuring that all students have access to a high quality Catholic education.

The successful applicant will assist the Lead Officer in the development of a strategic vision for school improvement in collaboration with our schools and colleges. We are seeking an experienced professional who is passionate about school improvement and understands the benefits of networking and working collaboratively.

Recruitment Key Dates:

-Closing date Thursday 13 June 2024 at noon.
-Shortlisting and candidate notification by Tuesday 18 June 2024
-Interviews Monday 24 and Tuesday 25 June 2024

Application for these roles is by way of:

An application form, which can be downloaded from our website

This should include details of two referees who can be contacted if you are shortlisted for an interview.

A supporting statement of no more than two A4 pages (font size 11 minimum) which outlines:

-Why you are a suitable candidate for the post,
-Your motivations for applying,
-The aspects of the job description which particularly attract you to the post.

These documents should be returned by email

Bowel Cancer UK is the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. 

Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, which will be launching in the spring. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

We are seeking an experienced IT Support Engineer with specialized knowledge in Office 365 and Microsoft Azure to join our team. As the IT Support Engineer - Office 365 and MS Azure Specialist, you will be responsible for managing and optimizing our Office 365 and Azure environments, providing technical support to end-users, and ensuring the smooth operation of our IT systems. You will play a critical role in maintaining the security, reliability, and performance of our Office 365 and Azure services while delivering exceptional support to our internal users. If you are a proactive problem-solver with a passion for technology and a commitment to excellence, we invite you to apply for this exciting opportunity to contribute to our IT operations and help drive our organization's success.

Safeguarding:

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.

This is a hugely exciting opportunity to join Gloucester Cathedral as it enters a key period of development. We are looking for an enthusiastic, motivated and highly skilled individual to oversee our small but busy fundraising function, helping to develop and implement our Fundraising Strategy and deliver Cathedral’s Development Plan. You will oversee the depth and breadth of our Fundraising and Development activities, which includes the day-to-day running of the team, delivering our ambitious In Tune Campaign, leading on the development of future capital campaigns and looking after a portfolio of high value donors. You will also play an instrumental role in further developing new relationships with major donors.

We’re looking for a high performing team player with great communication skills, adaptability and an innovative approach to achieving ambitious fundraising targets of circ. £1.5m per year. As a member of the Senior Leadership Team you will help to deliver the Cathedral’s strategic vision and will be responsible for ensuring that our welcome values are lived out on a daily basis through the way that we engage with donors, supporters and partners.

You’ll be working closely with teams across the Cathedral - including our Music Team, Clergy, and Learning & Participation team - so the ability to form positive relationships with various stakeholders is crucial.

The ideal candidate will have:

· At least five years’ experience of working in a heritage or visitor attractions leadership role, with a proven track record of securing and growing income, delivering large scale fundraising campaigns and working with major donors

· Experience of line-managing and leading a staff team at a senior level

· Excellent time management and the ability to balance numerous priorities and deadlines

Crucially, you will have a genuine passion for exceptional donor care and building meaningful relationships. In return, we offer the rewarding experience of working in a high profile, multi-faceted heritage site with a supportive team who are committed to what they do. Opportunities like this are rare, so if you are looking for a stimulating role where no day is the same, this could be the perfect job for you.

Closing date is 9am on Friday 7th June 2024. Interviews Monday 17th June 2024

Role Title: CO-CEO Office Liaison and Internal Communications Lead

Salary: £53,328 to £54,880 

Location: London

Tenure: Permanent

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty.  As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.

Are you a keen advocate of women and girls’ rights in emergencies?

Do you have experience leading on engaging internal communications?

Do have experience  in coaching, influencing and working in partnership with Senior Stakeholders and Leaders?

Then we'd love to hear from you!

AAUK are seeking an experienced CO-CEO Office Liaison and Internal Communications Lead. This role is responsible for running the office of the Co-CEOs, internal communication and engagement activities across ActionAid UK.  The role will oversee and manage the day-to-day operations of the Co-CEO office enabling the Co-CEOs to effectively manage their workload and focus on strategic responsibilities in their dual roles as Co-CEOs and Directors. 

The post holder will lead on key Co-CEOs projects and deliverables in collaboration with relevant subject matter experts across the organisation. Develop the organisation’s internal communications and engagement strategy, in line with the overall People & Culture Strategy, policies and best practice. Lead and implement a programme of internal communications and engagement initiatives that ensures AAUK staff feel connected to and engaged with the mission and objectives of the organisation, and boosts staff engagement levels. Responsible for ensuring all comms and engagement activities are promoting our feminist principles, anti-racist and decol agenda and contributing to the overall staff experience and employee proposition as an employer of choice.

Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.

Additional Information:

Diversity, Equality, Inclusion and Belonging:

Diversity, Inclusion and Belonging are key to our organisational culture.  We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees.  We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and Safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles.  The requirement will vary from team to team and the responsibilities of individual roles.  As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.”  Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.  

Please note that ActionAid UK does not offer fully remote working options.  We encourage you to discuss hybrid working expectations at interview.

Recruitment Processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.

If we receive a very high response, we may close the vacancy early and will not accept further submissions. 

We are looking for an experienced strategically minded, dynamic and proactive Initiatives Manager to join us here at the Royal College of Radiologists (RCR).

Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.

In this pivotal role as Workforce Initiatives Manager you will be responsible for the successful development and delivery of initiatives to support us in fulfilling our overarching goal of growing the UK workforce in our specialties of Clinical Radiology and Clinical Oncology, ensuring that quality and impact are at the heart of our plans.

With a focus on the strategic development side of the team you will cultivate information into initiatives such as the development of curricula or standards but also ongoing initiatives which will serve to increase routes into the workforce for both existing and emerging groups of doctors and allied health professionals. Leading and motivating a high-performing and dedicated team to do so.  

What you’ll do:

• Manage the development and implementation of new versions of the postgraduate curricula for our specialities.
• Establish and implement necessary quality assurance mechanisms and initiative.
• Oversee the provision of support for ancillary workforce development initiatives.
• Undertake market research to evaluate the viability of proposed new workforce initiatives, targeting those with the greatest reach and impact.
• Lead, motivate performance manage and develop a team.

What you’ll need:

• Experience of curriculum development or experience of innovation in training programmes or teaching.
• Experience of programme/project management.
• Experience in developing funding bids/building cogent business cases.
• Knowledge and understanding of UK healthcare workforce strategy, including postgraduate medical education.
• Excellent manager of people, capable of inspiring.
• Analytical thinker, able to evaluate key issues and exercise sound judgement.
• Ability to prioritise own work and work of team to deliver agreed outcomes.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Initiatives Manager role , instructions on how to apply and the RCR please have a read of the candidate pack.  

Citizens Advice Kingston is an innovative, welcoming and friendly local Citizens Advice office, and we provide a high quality advice and information service to local people across a range of topics. 

We operate a hybrid model of working which is heavily reliant on digital elements. The post holder will work with the Chief Executive and other senior staff to lead the team in maintaining and developing effective models of administration. 

The ability to work remotely as required and also support and supervise others using remote systems is essential to this role. Remote working systems rely significantly on the use of IT over a range of applications so a positive and creative approach to digital services and systems is essential. 

Reporting directly to the Chief Executive and you will be responsible for the smooth running of the administration of the organisation. 

We are looking for someone with strong administrative skills and excellent computer skills, who is an effective communicator with experience of building relationships at all levels. You must also have experience of managing a diverse workload, and have strong planning and organisational skills.

Closing Date: 5pm on 21st May         Interviews:  24th May

Why join Rotherham Hospice?

We believe in making a meaningful difference to the lives of patients and their families. As a member of our dedicated team, you'll have the opportunity to contribute to a community of care that goes beyond the ordinary. We value innovation, teamwork, and a commitment to excellence in all that we do. Join us in creating a compassionate and supportive environment where every team member plays a vital role in enhancing the quality of life for those we serve.

Why join us as Head of Inpatient Unit?

This is a new role being introduced within Rotherham Hospice which will provide expert operational leadership and clinical/professional accountability across all elements of the Hospice In-patient Unit. The operational remit of the role includes:

• Daily operational oversight of clinical service provision ensuring business continuity
• Working clinically a minimum of two days each week
• Provision of palliative & non-palliative care nursing across the 24/7 period
• Line management and supervision of the Hospice Inpatient Unit clinical team (excluding medical staff)
• Responsibility for all areas of clinical governance and risk management of the service
• Team integration and cross cover for the Head of the Hospice @ Home Team integration and partnership working across the Rotherham Hospice
• Working closely with our clinical and non-clinical teams, patients and loved ones will be responsible for the ongoing development of the Inpatient Unit clinical services.
• These will be aligned to the Hospice strategy, ensuring the needs of the patients and their loved ones are at the centre of the provision of high-quality services that deliver clinical excellence in line with CQC standards. 

Essential Qualifications & Experience

• Current active registration with the Nursing & Midwifery Council (NMC).
• First degree in Nursing.
• Palliative care qualification or equiavalent experience.
• Operational experience of service delivery within an Inpatient setting.
• Caring for palliative and end of life patients, families & loved ones.
• Advanced communication skills.
• Experience of leading staff delivering palliative & end of life care and influencing maintenance and improvement of standards.
• Experience of working in partnership with patients, families and loved ones to hear experiential feedback and understand the needs of future service provision.
• Developing and delivering internal and external training packages/programmes.
• Leading and line management of a multi-disciplinary team.
• Working with and supporting volunteers.
• Receiving and providing clinical supervision.
• Delivery of clinical governance and risk management through frameworks and systems.
• Delivery of clinical audit and effectiveness.
• Successful project management including change and continuous improvement delivery.
• Experience and understanding of demonstrating and evidencing compliance against CQC quality statements and the 2024 CQC framework.
• Understands own accountability as a Registered Health Care Professional.
• Effective time management and the ability to prioritise and organise competing demands.
• Good level of self-awareness and effective team working with the ability to communicate with staff at all levels to promote effective learning and improvement.
• Remains calm in all situations demonstrating emotional intelligence and self-awareness.
• Ability to communicate complex and highly sensitive information (both verbally and in writing).
• Identify, assess, and minimise clinical and non-clinical risks. Competence with clinical IT systems. Competence with all Microsoft or other IT systems used within the Hospice.
• Approachable, confident, compassionate.
• Professional, pleasant, and friendly demeanour.
• Full clean driving licence and daily access to a vehicle.
• Commitment to professional development of self and others.
• Insight into the wellbeing of self/others.
• Excellent communication and interpersonal skills.
• Able to work effectively and inclusively as a member of a team and autonomously as required. Empowering leadership and supervision style.
• Commitment to equal opportunity, diversity and inclusion.

All Hospice employees are offered the following benefits:

Holidays. A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year.

A supportive & comfortable working environment. Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another. Hassle-free parking at no cost. No one is more than a couple of minutes’ walk from the Hospice.

Great meals & drinks. Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building.

Reassurance. Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 4x your annual salary should you die whilst working in our service.

Training & development. Every employee will be supported with their training and development needs and will be regularly supported by their line manager.

*To view the full job description/person specification including key responsibilities of the role, please see uploaded document attached.

Why join Rotherham Hospice?

We believe in making a meaningful difference to the lives of patients and their families. As a member of our dedicated team, you'll have the opportunity to contribute to a community of care that goes beyond the ordinary. We value innovation, teamwork, and a commitment to excellence in all that we do. Join us in creating a compassionate and supportive environment where every team member plays a vital role in enhancing the quality of life for those we serve.

Why join us as Head of Hospice at Home?

This is a new role being introduced within Rotherham Hospice which will provide expert operational leadership and clinical/professional accountability across all elements of the Hospice at Home Services.

The operational remit of the role includes:

• Daily operational oversight of clinical service provision ensuring business continuity
• Working clinically a minimum of two days each week
• Specialist Palliative Care Nursing (planned and responsive) for patients in their own homes 24/7
• Hospice advice & guidance line 24/7 Specialist Palliative Health Care Support Worker provision 24/7
• Line management and supervision of the Hospice at Home Team (Excluding medical staff)
• Responsibility for all areas of clinical governance and risk management of the service
• Team integration and cross cover for the Head of the Inpatient Unit Team integration and partnership working across the Hospice
• Working closely with our clinical and non-clinical teams, patients and loved ones will be responsible for the ongoing development of the clinical services. These will be aligned to the Hospice strategy, ensuring the needs of the patients and their loved ones are at the centre of the provision of high-quality services that deliver clinical excellence in line with CQC standards. 

Essential Qualifications & Experience

• Current active registration with the Nursing & Midwifery Council (NMC).
• First degree in Nursing.
• Palliative care qualification or equiavalent experience.
• Evidence of on-going professional development.
• Operational experience of service delivery within an Inpatient setting.
• Caring for palliative and end of life patients, families & loved ones.
• Advanced communication skills.
• Experience of leading staff delivering palliative & end of life care and influencing maintenance and improvement of standards.
• Experience of working in partnership with patients, families and loved ones to hear experiential feedback and understand the needs of future service provision.
• Developing and delivering internal and external training packages/programmes.
• Leading and line management of a multi-disciplinary team.
• Working with and supporting volunteers.
• Receiving and providing clinical supervision.
• Delivery of clinical governance and risk management through frameworks and systems.
• Delivery of clinical audit and effectiveness.
• Successful project management including change and continuous improvement delivery.
• Experience and understanding of demonstrating and evidencing compliance against CQC quality statements and the 2024 CQC framework.
• Understands own accountability as a Registered Health Care Professional.
• Professional.
• Effective time management and the ability to prioritise and organise competing demands.
• Good level of self-awareness and effective team working with the ability to communicate with staff at all levels to promote effective learning and improvement.
• Remains calm in all situations demonstrating emotional intelligence and self-awareness
•  Ability to communicate complex and highly sensitive information (both verbally and in writing).
• Identify, assess, and minimise clinical and non-clinical risks.
• Competence with clinical IT systems.
• Competence with all Microsoft or other IT systems used within the Hospice.
• Approachable, confident, compassionate.
• Professional, pleasant, and friendly demeanour.
• Full clean driving licence and daily access to a vehicle.
• Commitment to professional development of self and others.
• Insight into the wellbeing of self/others.
• Excellent communication and interpersonal skills.
• Able to work effectively and inclusively as a member of a team and autonomously as required.
• Empowering leadership and supervision style.
• Commitment to equal opportunity, diversity and inclusion.

All Hospice employees are offered the following benefits:

Holidays. A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year.

A supportive & comfortable working environment. Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another. Hassle-free parking at no cost. No one is more than a couple of minutes’ walk from the Hospice.

Great meals & drinks. Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building.

Reassurance. Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 4x your annual salary should you die whilst working in our service.

Training & development. Every employee will be supported with their training and development needs and will be regularly supported by their line manager.

*To view the full job description/person specification including key responsibilities of the role, please see uploaded document attached.

*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*

We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity. 

The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.

As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.

If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.

What you’ll do:

• Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
• Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
• Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
• Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
• Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
• Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
• Management of budget lines assigned to operational activities to ensure favourable terms are achieved.

What you’ll need:

• Knowledge of membership systems and procedures.
• Experience of managing a high degree of administration processes efficiently.
• Knowledge and experience of using a database and managing data quality.
• Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
• Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
• Strong interpersonal and customer service skills.
• Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.

Salary: £31,200 to £35,700 per annum dependant on experience, plus excellent benefits

Location: Central London with flexible working

Hours: Full-time/35 hours per week

Contractual status: 6-month fixed-term contract 

We are looking for an organised, proactive and enthusiastic Project Coordinator to join us here at the Royal College of Radiologists (RCR). 

Are you interested in a career in project management and looking for your next role? If so, the Project Coordinator position might be for you. The role will give you the opportunity to interact with every team within the organisation and support them in making changes to their applications and technology. 

This role will play a crucial role in the success of our technology projects, ensuring all projects are effectively scoped, estimated, planned, communicated and managed. In order to achieve this, the post-holder will own the project standards that others will have to deliver to. 

In addition to working closely with teams across the business, you will also have the opportunity to work with third-party suppliers to ensure that they are meeting the aims of the project.

What you’ll do: 

• Ensure key stakeholders prepare business cases for investment in technology and software to agreed standards, advising them on process and changes or additions to business cases. 
• In collaboration with the business lead, manage the development and delivery of technology projects, ensuring that it meets RCR’s required standards and supporting successful implementation.
• Ensure plans, risks and finances associated with project delivery are tracked as required and made visible for governance and portfolio management purposes. 
• Use feedback and research to recommend improvements to RCR’s IT project management processes, implementing agreed changes.
• Support the Head of IT in the day-to-day management of invoices and of the IT budget, ensuring that spend is accounted for and managed according to RCR’s guidelines.
• Manage, administer and schedule regular board meetings.  Follow up actions agreed in the board meeting, in partnership with the Head of IT. 

What you’ll need: 

• Experience of managing change and business and IT projects
• Experience of managing project budgets  
• Effective interpersonal skills, including ability to provide support and guidance to colleagues across the RCR to both business and technical teams.  
• Ability to identify improvements to ways of working and suggest solutions to problems.   

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. If you are interested in finding out more about the IT Project Coordinator role and the RCR please have a read of the candidate pack.

The closing date for applications is midnight on Sunday 9 June 2024. First stage interviews are due to take place on 13 June 2024, with final stage interviews scheduled for 19 June 2024.