Communities manager jobs

About Us

The vision of Harris Academy Clapham is a simple one. From our opening in September 2020, our academy is a place where ‘everything is possible'.

The Clapham curriculum is designed to meet the needs, aspirations and abilities of every one of our students. Our aim is to improve their life chances and enable them to make a positive contribution to the city and world in which they live.

At Harris Clapham, the curriculum is delivered through high-quality teaching. This is codified in our research-informed approach to pedagogy, which we call the Clapham Way. The following principles apply in our curriculum:

• Subject specific knowledge and skills come first
• Embedding and building on the basics – ensuring that every student acquires the vocabulary, literacy and numeracy skills to enable them to fully participate in society
• The curriculum must be rigorous and relevant by engaging with the best of what has been thought and said and acknowledging that knowledge is fluid and can be contested
• The curriculum must prepare for life in modern Britain and beyond, and enable Clapham students to understand their rights and fulfil their responsibilities under the Equality Act.

Through the Clapham academic, enrichment and pastoral curriculum we expect our students to develop powerful knowledge and the following values and character attributes that will enable them to achieve our vision that ‘Everything is Possible'.

Endeavour for excellence

• Learning to work hard and relish challenge.
• Learning to never give up.
• Learning to take sensible risks.
• Learning to always strive for the best for themselves and each other.

Integrity and honesty

• Always acting with kindness.
• Treating others the way they would like to be treated.

Self-belief with a global view

• Growing to have the agency to achieve their ambitions for themselves and the wider world.

Our staff are supported in their work and in developing their future careers via:

• A centralised behaviour system, with each year group supported by non-teaching pastoral leaders
• A programme of instructional coaching, supported by the Step Lab platform
• Access to a wide range of National Professional Qualifications delivered by the Institute of Teaching
• Federation subject consultant support
• Harris Federation professional development training days and networking support.

Summary

Do you have experience supporting students with SEN? Harris Academy Clapham is seeking to appoint an exceptional, experienced qualified teacher as SENCO.

Main Areas of Responsibility

The purpose of your role will be:

• To ensure that Academy practice is compliant with the SEND Code of Practice (2014) and other relevant statutory requirements
• To work with the Academy Leadership team ensuring an ethos of Inclusion within the Academy and a culture of high aspirations for students with SEND
• To work with the Academy Leadership team ensuring the implementation of the Academy SEND Policy
• To ensure that the provision of SEND support is in accordance with the aims of the Academy and curricular policies
• To be responsible for maintaining an accurate and up-to-date Academy SEND Profile
• To be responsible for the accurate identification of SEND need across the Academy, ensuring a rigorous and thorough assessment process
• To be a role model with regard to Quality First Teaching and differentiation within your own teaching practice
• To be responsible for the embedding of Quality First Teaching across the Academy
• To be responsible for the Academy SEND Offer, ensuring high quality targeted interventions enabling students with SEND to make better progress
• In consultation with the Academy Leadership Team, to provide a programme of professional development with regard to SEND, that ensures all staff have the knowledge, skills and understanding to plan teaching and learning effectively and enable students with SEND to make expected progress
• To be responsible for tracking the progress of students with SEND, using a wide range of Academy data relating to progress, attainment, referrals, exclusions, detentions and attendance to identify barriers to learning
• To deploy staff and resources according to the needs of SEND students
• To write a termly report to the Governing body on progress and developments

Qualifications & Experience

We would like to hear from you if you have:

• QTS (or equivalent) and a good undergraduate degree
• Evidence of Continuing Professional Development relevant to the SENCO role or willingness to undertake this training.
• Knowledge and understanding of national priorities, current curriculum development and an ability to design and implement an innovate curriculum based on students' needs
• A thorough understanding of quality assurance techniques
• An appreciation of student motivation
• An understanding of how professional development contributes to the raising of quality
• SEN experience in a secondary school
• Evidence of successful teaching experience
• Evidence of pastoral experience
• Experience of working with key stakeholders such as parents, governors, employers etc

For a full job description and person specification, please download the Job Pack.

Rewards & Benefits

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about  on our website.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

Next Steps

If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.

Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.

We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.

Join the Grants & Learning Committee of LEF

Are you ready to help shape progressive funding that empowers communities to use the law for justice and equity?

LEF is recruiting for an external member to join its Grants Committee, supporting the delivery of a bold new five-year strategy. This is a unique opportunity to influence how legal tools are used to drive social change, especially at a time when human rights in the UK face significant challenges.

We are particularly seeking individuals with lived experience and expertise in:

Racial Justice

We’re looking for someone with:

• Deep understanding of racial inequality in UK legal and social systems
• Experience in legal campaigning, movement-building, or community legal education
• Ability to challenge constructively and contribute to strategic decisions

Why Join Us?

• Influence a £50 million funding strategy focused on legal empowerment
• Help shape grantmaking that prioritises marginalised communities
• Collaborate with trustees and external advisors in a respectful, inclusive environment
• Engage in learning and development around law, rights, and movement-building

A fixed fee of £4,000 per annum (including VAT where applicable) will be paid to members of the committee.

Reasonable expenses including travel to meetings, overnight accommodation when needed and childcare will also be covered.   

The appointments would be for two years in the first instance, with the possibility of renewal.

We welcome applications from both experienced committee members and first-timers. Diversity of thought, background, geography, and age is important to us - we especially encourage applications from candidates from the devolved nations and English regions beyond London and the South East to complement existing committee experience.

Time Commitment:

• Four meetings per year (at least two in-person; travel, accommodation, childcare covered)
• Participation in induction and preparatory sessions
• Approx. half a day of preparation per meeting

Recruitment Timeline:

LEF will be hosting a Q&A webinar session to ensure all candidates have equal access to key information. This is a great opportunity to hear directly from the organisation and ask any additional questions you may have. To maintain fairness and transparency, individual conversations with the Chair/CEO will not be facilitated. Please register your interest in attending this webinar on Thursday 16th October 6-7pm and we will send you a link.

Application deadline: Monday 3rd November 2025

Interview: w/c 17th November

How to Apply:

Charity People Ltd is acting as recruitment advisor to the LEF on this appointment. Interested candidates are invited to submit a CV to Senior Appointments at Charity People and request a candidate pack in the first instance.

For an informal conversation about the role or if you have further questions prior to applying, please contact Senior Appointments at Charity People.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

This assignment will be fulfilled at 30 hours per week across Monday–Thursday. The successful applicant will be required to visit the charity's Twickenham office at a minimum of once per week.

Fowler’s Syndrome UK (FSUK) is the only charity in the world dedicated to women (and afab) with Fowler’s Syndrome or Chronic Idiopathic Urinary Retention; a life-changing and poorly understood bladder condition that causes full or partial urinary retention.

The CEO is looking to appoint a highly organised, pragmatic, and detail-focused professional to deliver executive, project and governance support on an initial fixed-term contract of 1 year.

In this vital role, you will harness your initiative as you provide proactive PA support to the CEO and Chairs of the medical and trustee boards, while delivering project and event coordination across FSUK’s core programmes.

Excitingly, alongside executive and governance administration and support and ensuring that the charity maintains the highest standards of compliance and record-keeping, you will also be responsible for project management of two major initiatives such as FSUK’s flagship CURATE consensus project, alongside their annual two-day conference. From coordinating clinicians and steering groups, to managing logistics, guest travel, supplier liaison, and on-the-day delivery, you’ll ensure these complex projects run efficiently. You will also assist with grant applications, research activity, and the production of project trackers and reports.

Are you inspired by the prospect of coordinating projects and events, and do you flourish when responsible for a broad portfolio of work?

Being exceptionally well-organised, confident in managing multiple priorities, and able to communicate professionally with a wide range of stakeholders is crucial for the success of this post. You’ll need to have excellent project management, written skills, proficiency in MS Office, and the discretion to handle sensitive information. Experience with grant applications, safeguarding, or working in a charity, healthcare, or academic setting would be advantageous, though not essential.

Lived experience of Fowler’s Syndrome is not essential but would be a welcome bonus!

If you’re eager to play a vital role in nurturing FSUK’s patient community, enhancing the digital presence of a growing charity that ensures women living with Fowler’s Syndrome feel supported and connected, we’d love to hear from you.

Fowler’s Syndrome UK welcomes applications from people of all backgrounds and especially anyone with lived experience of FS. We actively encourage interest from racially and culturally minoritised individuals, those who are neurodivergent, part of the LGBTQIA+ community, or living with a disability.

Please get in touch if you would like to talk to us about any support that you may need in completing an application.

We are seeking experienced, passionate candidates to join an exciting new project working within a Family Hub setting. These roles will work closely with women and families providing coaching support to improve wellbeing throughout the perinatal period, and establish good foundations for family health moving forward. This role will work as part of a team from Mind In Enfield and Barnet, and alongside other statutory and non statutory services within Family Hubs across the Borough of Enfield. 

Position: Business Intelligence Engagement Lead
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £44,339 per annum plus excellent benefits*
Salary Band and Job Family: Band 3, Profession/Technical

*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”.  We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

The Business Intelligence Lead role is focused on enhancing the MS Society’s engagement and fundraising efforts through strategic data analysis and insights. This cross-organisational position focuses on managing data selections for marketing and communications, analysing customer journeys and engagement, and providing actionable recommendations to optimise engagement and fundraising strategies. By fostering data-driven decision-making and ensuring data integrity, this role will significantly contribute to our ability to effectively connect with and expand our supporter base, ultimately driving greater impact.

More information about our job opportunities and how to apply can be found on our MS Society website.

Closing date for applications: 9am on Friday 10 October 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We are a dynamic charity which supports adults with Learning Disabilities, Autism and Mental Health. We operate two Learning Centres, Charity Shop and Café in Northampton, and we aspire for further growth within the West Northants area.

We place our service users at the centre of what we do and pride ourselves on their having a fulfilled happy time. Our ethos, our motive is their achievement.

We are recruiting a Head of Care Services to join our senior team and to play their part in the ongoing development of our activities, ensuring that we maintain high quality standards and a person-centred approach.  The ideal applicant will have experience in ensuring the care and wellbeing of individuals, ideally with learning disabilities, autism and mental health, including the preparation of the range of paperwork and audits covering all aspects of care in a Day Centre setting,

The postholder will have knowledge of managing staff and supporting them to achieve positive outcomes, experience of interacting with Social Services and Health professionals, knowledge of Safeguarding procedures and managing the minimising of risk, strong I.T and communication skills and ability to contribute as part of a team and on their own initiative.

KEY RESPONSIBILITIES:

Section A: Service User Wellbeing

· Ensure that we are in receipt of all appropriate current information on service users to fulfil our duty of care and support. This includes by way of examples, information on general health, allergies, medication, behavioural issues, and general interests.

· Ensure we have in place all Individual Risk Assessments as required to fully inform staff members of the needs of each service users and equip them with the knowledge to respond accordingly.

Section B: Parent / Carer and Professional Liaison

· Maintain either in person or through the Centre Care Managers, regular communication with all parents / carers and ensure we create a team approach to jointly working on the wellbeing of the service user.

· Respond to all incoming communication in a timely manner which ensures we build our reputation as a valued provider and support.

Section C: New Referrals

· Provide the focal point on the recruitment of new service users, identifying opportunities from brokerage and other sources, such as Specialist Schools, and ensure that each potential attendee and their parents / carers are supported through the process of visit, taster days, making choices and arranging the financial package.

· Ensure we are able to meet the selection and reporting requirements of each stakeholder seeking to place an individual and that they likewise can comply with our own service delivery requirements. This will be enacted in liaison with the CEO and Head of Business Services.

Please see attachments for further responsibilities

A full clean U.K. driving licence and qualification in Health and Social Care are welcomed.

We value our staff team and are accredited by the Living Wage Foundation in paying all our staff on or above the Real Living Wage.

Please note we require a CV and a completed application form.

References and a full enhanced DBS check will be required.

Closing date for applications:  Tuesday 7th October 2025
Interviews: Week commencing Monday 13th October 2025,

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.

Job purpose

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training

Key Responsibilities

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training
• Contribute to team

Essential Criteria:

Experience and Skills:

• Hold a valid Money Advice Service accredited qualification in debt advice to level three or higher
• Minimum 2 years f debt advice experience
• Proven record of good quality debt advice
• Provided casework support
• Experience in a client-facing service envirnment
• CMS experience (Advice Pr preferable)
• Strng IT knowledge and familiar with using Microsoft Office 365 and Microsoft Teams

Communication and Interpersonal Skills:

• Clear communication skills and a strong command of the English language, oral and written
• Ability to communicate with internal and external stakeholders
• Advocacy skills
• Ability to remain non-judgmental
• Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community

Personal Attributes:

• Ability to work as part of a team and be open to receiving feedback and learning from others
• Ability to give and receive feedback objectively and sensitively
• Custmer-focused attitude and a commitment to delivering exceptional service
• Tenacity to remain persistent throughout a difficult situation with excellent problem-solving skills
• Ability to think outside the box and be open to new challenges

Commitment:

• A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

Monitoring, Evaluation, Accountability & Learning (MEAL) Lead

Permanent. Full time. Hybrid working. (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days)

Location: Dhaka, Bangladesh

Salary: 4,475,298 Bangladeshi Taka per year

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

About the role

Reporting in to the Head of Impact for the Multi Country Cluster region (MCC), the Monitoring, Evaluation, Accountability & Learning (MEAL) Lead will lead Christian Aid’s MEAL and as part of the MCC Senior Management Team, will work across Humanitarian, Development and Advocacy programmes in MCC countries to drive impact.

The role will work closely with partners and together identify areas for accompaniment support. 

The post-holder will lead in the development, implementation and monitoring of Christian Aid, donor and sector MEAL approaches and requirements, providing effective and timely support (including capacity building) to programme staff and partner organisations, ensuring high-impact initiatives to maximise our impact. 

The role will develop and promote Christian Aid’s profile and visibility with donors, sector stakeholders and beyond foster a mindset of connection, as well as drive digital technology and decolonised approaches in MEAL across all Christian Aid programming, share their ideas and insights. 

Some of the main responsibilities for the MEAL Lead will include:

• Support MCC Senior Management to create a team environment and delivery of high-quality impactful programmes. 
• Develop and lead project proposals based on strong planning, monitoring and evaluation procedures, ensuring financial policies and procedures are complied with, including reporting requirements, to maximise impact and income. 
• Supported by the Organisational Effectiveness and Communications team, provide visibility and promotion of research and learning products for the MCC that will maximise our impact. 
• Ensure humanitarian, development and advocacy programmes meet the Core Humanitarian Standard (CHS) through remote and in country engagement. 
• Working with partners to co-create appropriate MEAL systems.
• Input into all major bid developments. 
• Oversee the development of best practice in community-based approaches to accountability within Christian Aid
• Provide accompaniment support to partners. 
• Manage monitoring and evaluation systems to ensure they are maintained, updated, used and that they contribute to quality programming, driving meaningful change.
• Lead on outcomes and impact measurements ensuring they are reported effectively to donors in order to maximise income. 
• Collaborate with Communications colleagues, to enable the development of a communications plan for the MCC and storytelling to supporters that will showcase high-impact initiatives that maximise our impact.
• Support decisions related to projects and programmes informed by Christian Aid’s corporate strategy, including the 4 themes and aligning with organisational values and goals. 
• Develop strong lessons learned feedback into programme design and improve the quality of future programming, to support a culture of continuous learning and improvement. 
• Represent Christian Aid in the sector, sharing innovation and learning from our MEAL practice widely, promote the exchange of ideas and knowledge, and creating strategic partnerships with other actors in the M&E sector. 
• Develop, capture, and share best practice in community-based approaches to accountability within Christian Aid.
• Collaborate with the Programme Quality & Operations Lead to complete global CHS audits processes to deliver high quality work.
• Together with Organisational Effectiveness colleagues, participate in / co-lead relevant global CoP(s)

About you

Who we are looking for

Essential:

• Degree in Social Sciences, Information Management, Statistics, Research or related fields. 
• Fluent in English (written and spoken)
• Significant experience of working in development/humanitarian/advocacy work. 
• Understanding to promote decolonised MEAL and digital MEAL initiatives. 
• Detailed understanding of current thinking/debates on monitoring, evaluation and learning and VFM. 
• Substantial experience in developing M&E plan, systems and databases using MS office and software applications.
• Detailed understanding and significant experience on developing and analysing MEAL frameworks.
• Highly developed report writing including donor reports.
• Significant experience of compliance, project-cycle management procedures and processes.
• Significant experience of commissioning and managing consultants. 
• High level understanding of accountability and partnership approaches and demonstrable experience of developing accountability mechanisms at field level.
• Highly developed analytical and critical thinking skills. 
• Excellent facilitation skills. 
• Highly developed written and oral communications skills. 
• Highly developed interpersonal skills and ability to work in a diverse team and manage complex and sensitive organisational relationships. 
• Highly developed ability to manage complex workloads and deliver work to tight deadlines.
• Highly developed ability to promote and influence culture change. 
• Understanding of CHS commitments and other accountability frameworks, including community feedback mechanisms 

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

About The Role 

The Communications Officer will play a critical role in contributing to and delivering The Phoenix Way’s communications

objectives. They will increase public awareness of the challenges faced by Black and Global Majority communities,

highlight the work of our partners, and influence wider change in the funding sector.

This is a dynamic and varied role, requiring a strategic thinker with excellent storytelling, advocacy, and stakeholder

engagement skills.

Main duties and responsibilities 

Increase Public Awareness

• Develop and implement a communications strategy that frames the lived experiences of racial inequality through

compelling data, case studies, and human stories.

• Commission and manage research and data-gathering projects (e.g. £10k budget for Equity in Philanthropy report).

• Produce and disseminate research findings in accessible, engaging formats (reports, infographics, videos, blogs, press

releases).

• Deliver and oversee a coordinated social media plan across platforms (Instagram, LinkedIn, X, WhatsApp).

• Lead the press and media strategy, building relationships with journalists, particularly in Black, Asian, third sector, and

mainstream outlets.

Foster Engagement

• Review, update, and embed TPW’s key messaging framework across all channels.

• Work collaboratively with regional teams, partners, and stakeholders to ensure consistent and inclusive messaging.

• Engage and mobilise stakeholders including community organisations, funders, policymakers, and the general public.

• Promote and amplify the work of TPW’s funded partners.

Influence Grant-Making Practices

• Develop and execute advocacy strategies targeting policymakers, government bodies, and philanthropic institutions.

• Create and distribute a Digital Advocacy Toolkit (social media templates, campaign messaging, email campaigns,

petitions).

• Publish and amplify policy briefs, research reports, and case studies to influence systemic change.

• Secure local, regional, and national media coverage to raise awareness of inequities in grant-making.

Empower Marginalised Communities

• Promote TPW’s capacity-building programmes (Community Connect, training, resources, and toolkits).

• Collaborate with partners to co-create resources that help community organisations strengthen governance, visibility,

and fundraising confidence.

• Signpost community groups to external funding opportunities and wider resources.

• Develop creative, inspiring content that educates, informs, and motivates action.

Amplify Impact

• Develop and deliver TPW’s Social Impact Reporting Framework.

• Collect, analyse, and share data on TPW’s impact and funders’ progress toward equitable grant-making.

• Create powerful storytelling content showcasing success stories, lessons learned, and examples of best practice.

• Inspire and engage stakeholders with the Phoenix Way model to foster innovation and collaboration.

General 

• To attend and participate in internal and external meetings including London, South and East regions and Ubele

meetings and meetings with key stakeholders.

• To attend relevant training to fulfil the requirements of the job. 

• To undertake other duties which may from time to time be required and which are appropriate to the responsibilities

of the post. 

• Ensure that The Ubele initiative internal policies and procedures are followed through in all areas of work.

• Also treat with confidentiality any information that could be deemed as personal, private, or sensitive and comply with

the organisations GDPR and Safeguarding requirements. 

Person Specification

Essential:

• Proven experience in communications, PR, or campaigns, ideally within the charity, community, or social justice

sectors.

• Strong understanding of issues affecting Black and Global Majority communities in the UK.

• Excellent written and verbal communication skills, with the ability to craft compelling narratives across multiple

platforms.

• Experience managing social media, press engagement, and digital campaigns.

• Ability to translate complex data and research into accessible, impactful content.

• Track record of stakeholder engagement, partnership working, and coalition-building.

• Creative and strategic thinker with the ability to manage multiple priorities and deadlines.

Desirable:

• Experience in advocacy, influencing, or policy communications.

• Familiarity with the UK philanthropy and grant-making landscape.

• Skills in digital design, video, or multimedia content creation.

• Experience working with community-led organisations.

We can offer:

The Ubele Initiative fosters a caring intergenerational creative and flexible work environment that promotes

collaboration, team wellbeing, respect, and professional development.

Salary

£37,000-£40,000 full time, gross per annum

Weekly hours

37.5 hours per week.

Pension

After successful completion of probation, employees are auto enrolled on the Ubele workplace

pension scheme dependant on eligibility.

Holidays

20 days annual leave and 8 UK bank holidays for full time employees, pro-rated for part time.

Flexible Working Location

We are open to applications from candidates across the UK that are willing to travel regularly to our London office

based in North London. We currently operate a 2 days per week office minimum for full time staff with Thursdays

being the anchor day where all staff should attend the office.

Learning

Ubele encourages professional development as a part of our culture and values. Ubele provides,

opportunities for training in mental health and first aid, collaboration, and mentorship. Ubele hosts away days, annual

retreat, local and international courses, learning sessions and social events.

Support

Access to Bright Wellbeing 24hr advice line and counselling service.

Access to Health Assured App

Access to Bright Safe Health & Safety management software and a variety of training courses.

Chief Executive Officer

We are looking for a visionary and compassionate Chief Executive Officer (CEO) to lead the charity into its next exciting chapter, as Kids for Kids’ celebrates their 25th Birthday.

This is a unique opportunity to succeed our Founder and make a lasting difference for children and families facing one of the world’s worst humanitarian crises.

Position: Chief Executive Officer
Location: Home based (with occasional travel)
Salary: £65,000 – £75,000 per annum (commensurate with experience)
Hours: Full Time (37.5 hours per week)
Contract: Permanent

Closing Date: Sunday 26th October, the client reserves the right to interview before the closing date so please apply asap.
 

The Role

As CEO, you will provide inspirational leadership, overseeing all aspects of the organisations work in the UK and abroad, ensuring continued impact and growth. You will manage our fundraising programme, finances, and operations, as well as motivate and inspire a small but highly dedicated team and network of volunteers.

You will:

• Lead the organisation’s strategy, safeguarding its mission and values.
• Oversee all fundraising, awareness-raising, and financial management.
• Report regularly to the Board of Trustees, working closely with the founder as she transitions to her role as Chairman of Trustees.
• Be the public face of the charity, representing us at events, with donors, and in the media.
• Manage relationships with our Patrons, celebrities, supporters, and volunteers.
• Oversee major fundraising events including our Candlelit Christmas Concert, Gala Gourmet Dinner Dance, and 25th Birthday celebrations in 2026.

This role is central to ensuring that more children and families in Darfur can access lifesaving and sustainable support, enabling communities to thrive despite unimaginable hardship.

About You

We are seeking an experienced and highly motivated leader with a strong track record of management, fundraising, and financial acumen. You will be values-driven and compassionate, with the ability to inspire others and build meaningful relationships at all levels.

You will have:

• Proven senior leadership experience, ideally in the charitable or not-for-profit sector.
• Strategic thinking skills with strong financial and operational management experience.
• Demonstrable success in fundraising and developing new income streams.
• Experience of working with Boards of Trustees and managing governance requirements.
• Strong communication and presentation skills, with experience of acting as a public spokesperson.
• The ability to inspire, manage, and grow staff, volunteers, and supporter networks.

Desirable:

• Ability to speak Arabic.

How to Apply

Please apply by providing a CV and cover letter demonstrating your suitability for the role.

About the Organisation

This is the only charity founded specifically to help children in one of the most challenging regions of the world, Darfur, Sudan. For the past 24 years we have been transforming the lives of children through a unique package of integrated projects, working closely with the communities themselves. Since 2001 we have adopted 110 villages, transforming the lives of over half a million people.

There could not be a more exciting time to take the charity forward. You will be responsible for shaping both the projects in Darfur, and all the exciting opportunities to raise awareness and funds in the rest of the world.

Other roles you may have experience of could include Charity Director, CEO, Chief Executive, Chief Executive Officer, Senior Director, Finance Director, Corporate Services Director, Human Resources Director, IT Director, General Manager, Operations Director, Partnerships Director, Managing Director, CFO, Fundraising Director etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the role

You will work closely with the Income Generation Team and Services Teams to develop and maintain long-term sustainable funding from Trusts and Foundations. Through developing and expanding income through grants, evolving our case for support, and managing relationships with a variety of grant funders, you will transform survivors’ lives and help us be part of the systems change to end sexual violence.

You will undertake new prospect research, keep up-to-date with the sector at large, and maintain and grow our funding pipeline. You will also write compelling funding bids, proposals and appeals, alongside timely reports to funders. You will seek opportunities to strengthen and build on existing and lapsed funding relationships and offer opportunities to engage funders directly with our work.

About You

You will be passionate about implementing the SARSAS fundraising strategy ensuring that SARSAS can continue to deliver support to meet the needs of those who have been raped and sexually abused across Avon and Somerset.

You will be a skilled writer who is confident in identifying, researching, and qualifying prospects to continue our successful growth. You will have strong relationship management skills and will be able to build and sustain long-term relationships with funders, as well as identify opportunities to deepen funders’ commitment to our cause.

You will have strong organisational skills, and be able to manage a workload which balances application and reporting deadlines alongside funder stewardship and pipeline development. You will also be a good team player and self-starter – we’re a small team who manage our own workloads, but we relish the opportunity to come together, share ideas and take creative risks.

You’ll be excited by the opportunity to join SARSAS and to work in a varied and busy role within a collaborative and supportive environment.

About SARSAS

SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.

SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.

SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support.

Equality, diversity, and inclusion

At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.

We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.

Contract information

Salary: £32,600 (Full Time Equivalent)

Hours: 22.5 hours per week

Based: Hybrid / Bristol based

Contract: Permanent

Applicants will undergo a basic DBS check before employment starts.

How to apply

Closing date for applications is Midnight on Monday 20th October 2025

Interviews will be held on Thursday 13th November 2025. Please ensure you are available for an interview on these dates.

Interviews will be held in person in our Bristol office but please indicate in your application if this is not possible so we can consider an alternative.

The Young Carers Lead will take responsibility for coordinating and delivering our young carers programme. This includes running two weekly sessions – one for ages 5–10 and another for ages 11–18 – with the support of our skilled sessional staff and colleagues.

The role involves a mix of face-to-face and online sessions, designed to meet the needs of young carers and to help us deliver on our strategic objectives:

• Enhancing life outside of caring: organising engaging weekly activities where young people can connect, have fun, and build friendships - from creative workshops and games nights to social activities - alongside occasional special events like beach outings, and our annual Christmas party.

• Supporting potential: tackling the educational inequalities faced by young carers, including university visits and skills-based workshops.

• Promoting health and wellbeing: working with partners to provide sports, fitness and mindfulness activities.

• Recognising and celebrating young carers: coordinating awareness-raising initiatives in schools, GP surgeries and the wider community, while celebrating national young carers events.

Safeguarding responsibilities of the post holder include:

• Creating a safe, supportive, and inclusive environment in all sessions.

• Maintaining professional boundaries and appropriate relationships with young people.

• Recognising and responding to safeguarding concerns, following organisational policy and procedure.

Key Responsibilities

• Plan, coordinate, and deliver two high-quality weekly sessions for young carers (5–10s and 11–18s).

• Design engaging activities using creativity, organisational skills, and external partners where appropriate.

• Work with sessional staff and colleagues to ensure sessions are inclusive, safe, and responsive to young carers’ needs.

• Coordinate trips, special events, and awareness-raising activities.

• Support monitoring and evaluation of the service, ensuring activities meet agreed outcomes.

• Advocate for young carers’ voices to be heard in schools, health settings, and the wider community.

Person Specification

Essential

• Experience of delivering youth work sessions which have successfully engaged young people.

• Experience of designing rich and varied programmes of work that contribute towards the achievement of specific outcomes.

• Motivation to work with children and young people, and commitment to promoting their welfare.

• Ability to form and maintain appropriate professional relationships and boundaries.

• Emotional resilience when working with young people, including those who may display behaviours which challenge.

• A full driving licence, with the ability to travel locally to drop off resources to young carers.

• Excellent communication and interpersonal skills, with the ability to engage children, families, and professionals.

• Strong organisational skills, with the ability to manage multiple activities and priorities.

• Commitment to equality, inclusion, and safeguarding.

Desirable

• Experience of managing sessional staff.

• Experience of working with young carers or in a youth/community work setting.

• Knowledge of local services for children, young people, and families.

• Ability to evidence impact through monitoring and evaluation.

What We Offer

At Together As One, we believe in looking after our staff as well as the young people we serve. From our most recent staff survey (2025):

• Strong connection to purpose – staff rated their connection to our mission and values at an average of 4.8 out of 5.

• Feeling valued – 80% of staff said they always feel their work is recognised and appreciated by managers.

• Supportive and inclusive culture – 90% of staff said they always feel respected and included.

• Wellbeing support – rated 4.4 out of 5 by staff.

• Growth and development – 80% of staff felt they had opportunities for professional growth at TAO.

You’ll join a team that is motivated, collaborative, and deeply committed to supporting young people — and where your own wellbeing and development are taken seriously.

 

About Us

Together As One is a Slough-based charity working to empower young people and create positive change in our communities. We are proud to support young carers – children and young people who balance school, friendships, and growing up with a caring role for a loved one.

We are now recruiting a Young Carers Lead to coordinate and grow our young carers service. This is an exciting opportunity for someone passionate about making a difference to young people’s lives, with the creativity and organisational skills to design engaging sessions and experiences.

Our Commitment to Safeguarding

Together As One is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The role is subject to a safer recruitment process, including an enhanced Disclosure and Barring Service (DBS) check and barred list check.

Identity checks, reference checks (including from the most recent employer where the role involved working with children, where possible), and employment history checks will also be carried out before appointment.

Safeguarding is a core responsibility of this role.

Our Commitment to Inclusion

Together As One is committed to creating an organisation where everyone feels they belong. We celebrate diversity and actively welcome applications from people of all backgrounds, including those from the global majority, disabled people, LGBTQ+ individuals, and those with lived experience of being a young carer.

We believe that diversity strengthens our team and enriches the work we do with young people.

Role Purpose

RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.

The Advanced Practitioner will manage a caseload of 70% which will involve direct work with service users. The post holder is also required to coach, mentor and develop staff and deliver regular workshops to enhance their skills and expertise in specific area. Additionally, there is a requirement to exercise enhanced responsibilities in relation to conducting specialist risk assessments and work with service users and families. Such responsibilities will include the ability to demonstrate enhanced levels of practice, competence/skills in areas such as direct practice with service users, children and families, multi-agency working, knowledge of organisational systems and processes and the wider social policy context.

The post holder will be required to represent RISE when meeting with external commissioners and key stakeholders, as and when required.

Key Responsibilities

Service Delivery – 70% of workload

• Engage in direct practice with service users, children and families including, where appropriate, co-working with other practitioners (to develop their skills and expertise).
• Use initiative to make decisions to ensure continuity of service delivery.
• Promote and represent RISE Mutual CIC services as required at relevant events.
• Develop excellent relationships with our customers and something like respond positively to their needs.
• Promote high standards of service delivery and lead on internal audits to ensure the quality assurance framework is adhered to.
• Liaise with statutory, voluntary and private sector organisations and participate and facilitate multi-disciplinary and inter-agency working (including involvement in case conferences and reviews). This includes prisons.
• Support the practitioners in arranging cover where there is advance warning of absence and keep the Service Manager informed.

Record Keeping

• Support the day-to-day delivery of key projects.
• Maintain clear records of work undertaken and ensure service integrity.
• Establish and maintain methods to monitor suitability and risk assessments and share good practice.
• Complete specialist risk assessments, and reports and upload on the CRM system.
• Support practitioners to record information effectively on CRM system and follow the RISE recording convention.

Product Design and Development

• Partake in design and development of new interventions, including writing an associated manual and training programme.
• Train identified RISE practitioners to deliver specific interventions, whether this is one-to-one or programmes.
• Be responsible for testing/piloting and familiarisation of new intervention and overseeing delivery of facilitators assigned to the contract.
• Act as main point of contact as the technical expert on the project.
• Attend performance review meetings and deputise if required by the Service Manager or Team leader.

Quality Assurance

• in line with the Quality Assurance Framework, quality assure services and programmes being delivered on the contracts, according to the QA Framework in line with recognised procedures.
• Support practitioners to adhere to a quality assurance framework to ensure there is synergy with the delivery of key performance indicators.
• Ensure effective planning for the delivery of the intervention to achieve quality standards and meet contract requirements.
• Support staff to deliver quality assessments, reports and achieve good outcomes with service users.
• Provide support and advice to other team members in relation to their practice and professional development which may include coaching and mentoring staf.

Evidence & Research

• Design intake/exit questionnaires to evaluate the effectiveness of interventions
• Evaluate the effectiveness of a specific intervention on an ongoing basis, using intake/exit questionnaires, stakeholder, and service user feedback, and adapt it accordingly.
• Support and assist colleagues with the implementation of the Evidence & Research framework for these contracts. Work with research institutions that partner with RISE to contribute to the evaluation of the impact of our new programmes and services.
• Build good thought leadership in a particular area of work delivered within RISE.

Learning and Development

• Deliver training for commissioners and RISE staff.
• Deliver coaching and support workshops and/or Action Learning sets to help staff develop and improve skills, competence and knowledge in RISE interventions.
• Support staff to develop their cultural competence and understanding of culturally informed approaches.
• Contribute to the learning and development of students and others as required. Arrange training, with support from the Service Manager, as requested.

Stakeholder relationships / Performance

• Liaise and share important information with relevant stakeholders and partners to ensure an integrated approach to risk management.
• Liaise with relevant professional agencies involved with the Service User as per data sharing agreements and relevant legislation.

Other duties

• The Advanced Practitioner will also be expected to attend to his/her professional development through training, supervision and learning.
• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Cover for other posts as appropriate, and willingness to be trained in new interventions.

Knowledge, Skills, Abilities and Experience

Essential

• A proactive approach to problem solving.
• Strong negotiation skills and the ability to influence external partners, stakeholders and customers to secure mutually beneficial outcomes.
• Experience of delivering and quality assuring interventions to people with complex issues.
• Ability to manage workloads effectively, to meet deadlines and work under pressure and to support others to do so.
• Good communication and Interpersonal skills both verbal, (including presentations) and written.
• Effective team worker with ability to develop and sustain key relationships.
• Using pro-social modelling and motivational interviewing in practice.
• Comprehensive understanding in managing safeguarding issues and procedures and risk management of offenders.
• Working within legislative frameworks and using this application to develop, influence and encourage partnership working.
• Ability to work co-operatively and flexibly with colleagues as part of a multi-disciplinary team.
• Skills in developing staff motivation
• Ability to identify and address issues of diversity and inclusion in service delivery and in working with colleagues.
• Proven ability to challenge and remove any unnecessary barriers to service delivery.
• Ability to focus and demonstrate resilience.
• Ability to make effective informed decisions.
• Ability to write high quality reports.
• Good IT skills and experience of working with Word, Excel and Microsoft project skills.
• Sound understanding of Rehabilitative interventions and case management.
• An Enhanced DBS Check is required for this role.
• A minimum of 3 years’ experience, gained in working with families
• and children, DA or Criminal Justice.
• Experience/ background of working in the Domestic Abuse field.

Qualifications

• A relevant qualification, e.g. probation officer, social work, forensic or clinical psychology, CBT therapists
• Ability to develop new interventions
• Work with people with mental health and psychological wellbeing
• needs – diagnosed and undiagnosed mental health issues.

Desirable

• Working with young people to address a variety of their needs such as drug misuse, gang affiliation.
• Working with adults and young people from culturally diverse backgrounds.

To apply, please submit your cv and a cover letter outlining the experience and skills you bring to this role and explaining why you are interested in this position.

Main purpose of post
This role is to lead and be responsible for the development, management and
delivery of WPCC’s high quality, professional counselling and complementary
therapy services for adults, and for children and young people, at the Cavendish
Centre and in outreach locations. This role supports the holistic well-being of
service users, ensuring the services are safe, effective, accessible, and aligned
with the charity’s values and objectives

 To lead and be responsible for the delivery of effective service provision,
including outreach services, and to maintain the ethos and high
standard of the supportive care offered.
 To lead a service that provides one-to-one and small group
complementary therapy services and one-to-one counselling for around
1,000 beneficiaries per annum, including outreach provision in hospitals.
 To be responsible for the management of a complementary therapy and
counselling services budget of around £500,000 per annum.
Leadership & Service Development
 Lead and develop complementary therapy and counselling services to
meet the needs of clients, families, and carers.
 Plan and schedule timetables and freelance staffing rotas to maximise
the availability of counselling and complementary therapies within
available budgets, maximising freelancer availability and efficient
appointment scheduling.
 Evaluate and enhance service delivery in line with best practices, clinical
guidelines, and regulatory requirements.
 Identify and implement service improvements, based on user feedback,
evidence-based practice, and sector developments.
 Work effectively with the Head of Cancer Services and other service leads
to ensure counselling and complementary therapies are an integral part
of the wider WPCC service offer to people affected by cancer.
 To be part of a service lead team which can provide leadership cover
across all services to address day-to-day operational issues, including
safeguarding cover (for adult and children’s services) and maintenance
of service availability.
Freelance therapist management
 Recruit, support, and manage a multidisciplinary team of freelance
counsellors, therapists, and volunteers.
 Ensure therapists delivering these services are of a suitable quality, and
have up-to-date and relevant accreditation/professional registration to practice, including clinical supervision arrangements, insurance, CPD
and DBS checks.
 Provide professional oversight of freelance therapists ensuring all
professional standards are met
 Ensure all team members adhere to safeguarding, clinical governance,
and confidentiality standards.
 To ensure therapists delivering these services are of a suitable quality
and have up-to-date and relevant accreditation/professional registration
to practice, including clinical supervision arrangements, insurance, CPD
and DBS checks.
Quality Assurance & Compliance
 Maintain up-to-date knowledge of ethical standards and legal
requirements in counselling and complementary therapy (e.g. BACP,
CNHC, HCPC).
 Oversee risk assessments, safeguarding processes, and incident
reporting procedures.
 Monitor and report on service performance using agreed metrics and
impact evaluation tools.
Client Care & Support
 Ensure services are inclusive, trauma-informed, culturally sensitive, and
tailored to individual needs.
 Act as a senior point of contact for complex cases, ensuring appropriate
pathways and referrals.
 Maintain a client-centred approach, fostering dignity, respect, and
empowerment.
Partnerships & Engagement
 Build and maintain relationships with health professionals, community
organisations, and funders.
 Liaise as required with external stakeholders, such as healthcare
professionals, safeguarding teams, education providers, social services,
and third sector partners.
 Promote the service through outreach, events, and stakeholder
engagement.
 Contribute to grant applications, reports, and impact assessments to
support sustainability and growth.
Governance, Administration & Reporting
 Manage budgets for therapy and counselling services, ensuring costeffectiveness.
 Maintain accurate and confidential records in line with GDPR and data
protection policies.
 Ensure suitable collection of activity data and produce service activity
and evaluation reports for internal and external stakeholders.

What you do
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Counselling and Complementary
Therapy Lead will play a vital role in leading counselling and complementary
therapies service, and will help us to deliver our vision: a better life for those living
with, and beyond, cancer in our region. If you are interested in progressing your
career within an organisation which makes a real difference to the lives of thousands
of people, we’d love to hear from you.

About you:
 You will be highly committed to ensuring the delivery of WPCC’s high-quality
counselling and complementary therapy services for adults and for children
and young people.
 You will be highly-organised. You will be able to plan a regular schedule to
maximise the beneficiary impact we are able to provide, whilst also able to
respond to short-term challenges such as practitioner absence.
 You will have a deep understanding of both counselling and complimentary
therapies and how they contribute to integrative cancer care.
 You will work effectively with colleagues, integrating one-to-one counselling
and complementary therapies as part of a wide-ranging service delivery team
which offers advice, transport, peer-to-peer support, and group support.
 You will be committed to delivering safe and confidential services, with a high
level of awareness of the legal and regulatory environment.
 You will be able to manage budgets and resources within the available budget.