Community engagement lead jobs in london, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Full time (37.5 hours per week)
Line Manager: Head of Marketing & Communications
Team: Marketing & Communications
Location: Easneye site at Ware, Hertfordshire (hybrid working would be considered)
Salary: £26,523 per annum
All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
Role Overview and Main Responsibilities
One of the main areas of this role is to improve the Digital Marketing systems of the college. This involves managing multiple projects and supervising other team members within their roles. The postholder will also work alongside the CEO to develop and implement a new marketing strategy to enable ANCC to achieve its vision and mission globally. This will include shaping the Marketing and Communications team to support the stakeholder journey for students, partners and donors.
- Enhancing the digital systems of the college for the purposes of marketing
- Work collaboratively with the CEO and Marketing & Communications team to ensure new marketing assets are designed and produced for optimal results
· Generating leads for new applicants, students, partners and donations to the college, optimising our efficiency, and maximising opportunities for engagement.
- Manage the website development project which includes the improvement of the college website for marketing purposes, and improving the User Experience (UXP) ensuring that it is optimised for search engines
- Manage team members for the maintenance and development of the college’s website, SEO, user journey experience, and website assets
- Support and collaborate with the Social Media officer to ensure digital marketing across our platforms, including LinkedIn for digital community engagement.
- Monitor and review performance of digital marketing channels for analytical reporting and making recommendations for improvement.
- Email marketing across stakeholder groups to support recruitment and engagement for the college. This includes the management of Mailchimp and ensuring Donorfy data is up to date.
- Direct marketing to students and partners for college courses, training options, collaborative design, delivery and lifelong learning. This may include digital marketing via website, social media, email, content marketing, print marketing and campaigns.
- Developing a digital marketing campaigns calendar and system for use within the team including the implementation of campaign briefs and tracking of campaigns across ANCC products
- Play an active role within the team to help at promotional events, including national exhibitions and conferences, at the college and elsewhere
- Assist the team with organising college open days and other promotional events (graduations, multicultural evenings, carols at Easneye etc).
- Work creatively with the team to continue to develop strong relationships with ANCC alumni through digital communications, and maximising opportunities for engagement
- Fully participate in All Nations community activities when possible
Other Information
· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.
· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).
· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events
· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.
· Applicants must have the right to work in the UK
Benefits
§ Employer pension contributions of 8%. A salary sacrifice scheme option is also available.
§ Life Assurance of three times salary
§ Employee Assistance Programme
§ 30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.
§ Free, freshly prepared lunch at the College on your working days on site.
To cultivate biblically rooted, hope-filled and culturally relevant engagement with God's mission by training and equipping disciples of Jesus Christ





The client requests no contact from agencies or media sales.
Alumni Engagement Assistant (2 posts)
Goldsmiths, University of London is recruiting two posts:
- Full-time Alumni Engagement Assistant (35 hours/week)
- Part-time Alumni Engagement Assistant (14 hours/week)
What makes Goldsmiths unique?
Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.
About the Department
The Development and Alumni Office is a small, dynamic team responsible for building a culture of support for Goldsmiths, whether that is through philanthropy, volunteering or advocacy. Our fundraising activities support highly impactful projects that change lives and even save lives, and that reflect Goldsmiths' values of civic engagement, social inclusion and educational excellence. The Alumni Engagement and Alumni Giving programmes aim to build relationships that inspire alumni, colleagues and friends to support Goldsmiths through volunteering, donations and gifts in Wills.
About the Role
Goldsmiths has an alumni community of 93,500 former students and staff in 160 countries around the world, who offer a unique set of skills and experience. This vital role at Goldsmiths will assist the Alumni Engagement and Alumni Giving team with building and maintaining relationships with alumni through impactful communications, volunteering, events and giving initiatives, which seek the engagement and support of our alumni community.
About the Candidate
We are looking to recruit two exceptional candidates to the role of Alumni Engagement Assistant. This vital role will be the first point of contact for alumni, as well as having responsibility for alumni communications, engaging alumni with volunteering, and assisting with events.
The role would suit a highly creative individual with the ability to write compelling copy for external audiences, build strong relationships with a diverse range of individuals internal and external to the organisation, and with good initiative and problem-solving skills. You will bring relevant work experience or volunteering experience, which may be from the Higher Education or Not for Profit sector, or from a communications or customer service role.
The role offers an attractive range of responsibilities and learning and career development opportunities for an individual who is looking to develop their career in a successful team.
We offer a space for self-discovery, delivering world-leading research and progressive teaching from our single-site campus in the heart of South East



The client requests no contact from agencies or media sales.
Head of Communications & Advocacy
Location: Hybrid – 2 - 3 days to be worked from our office in Crayford, DA1
Salary: £41,000–£46,000 per annum (depending on experience)
Contract: Permanent, full-time (35 hours per week)
At Allergy UK, the leading national charity supporting people living with allergic conditions, we are passionate about raising awareness, driving policy change, and providing trusted advice to millions. Every campaign we run and every story we share helps make allergy visible as a serious health issue and we’re looking for a new Head of Communications & Advocacy to help us take this mission even further.
What You’ll Be Doing
As our Head of Communications & Advocacy, you’ll shape and amplify the charity’s voice across the UK. Leading a dynamic team, you’ll drive strategy, lead high-impact campaigns, and ensure that Allergy UK remains a trusted, credible, and influential voice.
You will:
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Develop and deliver integrated communications and advocacy strategies
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Lead creative, impactful campaigns to raise awareness and influence policy
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Guide our media relations and secure high-profile coverage
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Provide expert advice on sensitive and strategic communications issues
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Build strong relationships with policymakers, healthcare leaders, and industry stakeholders
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Act as an ambassador for Allergy UK at the highest levels
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Inspire and lead a skilled communications and advocacy team
What We’re Looking For
We’d love to hear from you if you have:
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A proven track record in strategic communications and advocacy
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Experience leading multi-channel campaigns that achieve real impact
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Excellent stakeholder engagement skills — from media to government to industry
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Strong leadership experience, with the ability to inspire and develop teams
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Outstanding communication skills, both written and verbal
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Confidence in providing senior-level advice on high-profile issues
It would be a bonus if you also bring experience of policy development, the UK health sector, or working with lived experience storytelling.
What We Offer
We believe in looking after our people and helping them thrive. As part of our team, you’ll enjoy:
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£41,000–£46,000 salary (dependent on experience)
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28 days holiday + bank holidays
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Annual pay review in line with market rates
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Flexible hybrid working and free onsite parking
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Pension scheme and employee benefits hub
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Employee Assistance Programme (counselling, GP service, wellbeing support)
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Training and development opportunities
How to Apply
If you’re passionate about using communications to create real social change, we’d love to hear from you.
Please send your CV and supporting statement via Charity Job. Your supporting statement should highlight how your skills and experience meet the role requirements, and what you could bring to our team.
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Closing date: 12pm Sunday, 26th October
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Online interviews: Thursday, 30th October 2025
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In-person interviews: Wednesday, 5th November 2025
We welcome applications from all backgrounds and communities, and are committed to creating an inclusive and supportive recruitment process. If you would like to apply in a different format or need adjustments, please get in touch.
Please note that this role will require a minimum in person presence of 2 -3 days per week in our office in Crayford.
Be part of something impactful. Join us and help shape the future of allergy care.
No one should die from allergy We provide expert advice, and advocate for better healthcare and support for those affected by allergy
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Cure Parkinson's Research Engagement Manager is responsible for ensuring that the lived experience and perspective of people with Parkinson’s (PwP) is embedded across our research activities. The role includes managing our international Research Advocates Council and supporting public and patient involvement and engagement (PPIE) initiatives. This is an exciting time to join the team as we develop our PPIE strategy and build on our expert voice, helping to drive scientific discovery forward and bring us closer to a cure.
As our Research Engagement Manager you will have experience of supporting or leading PPIE in research, ideally in health or clinical trials, along with experience of working in a patient facing role, including with diverse and underrepresented communities.
To apply please submit your CV and covering letter (max 2 pages) explaining your motivation in applying for the role and demonstrating you how meet the person specification requirements of the role.
Everything we do is to move us closer to our goal, of finding new treatments to slow, stop or reverse the progression of Parkinson’s.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a senior role focused on developing and expanding Communities 1st’s enterprise activity, ensuring services are innovative, inclusive, and financially sustainable. You will have direct oversight of current enterprise services and play a pivotal role in helping other teams to develop traded offers and take a more enterprising approach to their work.
You will:
- Lead the delivery, growth, and improvement of our existing social enterprise services – including community centres, facility hire, and handyperson services.
- Drive development of new income-generating opportunities in collaboration with other teams – such as our Coffee Cart, corporate and school workshop offers, and creative venue-based initiatives.
Purpose of the Job:
To lead and develop a growing portfolio of social enterprise services that generate income, increase social value, and support our charitable mission. The role focuses on both direct service management and cross-team collaboration to stimulate innovation, scale, and sustainability across our wider work.
General Responsibilities
- Lead day-to-day operations and strategic development of all community-focussed enterprise services.
- Identify and implement opportunities to grow and diversify income across multiple service areas.
- Support other teams to explore and develop enterprise elements aligned to their goals and communities.
- Ensure all enterprise services are inclusive, well-managed, and aligned with organisational values and impact objectives..
Key Responsibilities
Leadership & Line Management
- Lead and support a multidisciplinary team delivering community enterprise services, including facilities, traded services, and community-based projects.
- Provide coaching, supervision, and performance management to direct reports.
- Foster a high-performing, inclusive, and values-led team culture.
Enterprise Strategy & Development
- Develop and evolve business plans and service models that balance social mission and financial sustainability.
- Drive innovation and service improvement across enterprise areas, identifying opportunities for growth, diversification, and increased impact.
- Support other departments (e.g. Creative, Wellbeing, Volunteering) to explore and implement income-generating opportunities such as events, workshops, and training.
- Promote enterprise services and offers to target markets including local businesses, schools, and community organisations.
Finance & Operational Management
- Oversee budgets, purchasing, pricing, and income tracking in line with finance policies and delegated authority.
- Ensure effective systems for stock, asset, and facilities management are in place.
- Use performance data to inform decision-making and improve quality, efficiency, and impact.
Supported Volunteering and Employment
- Work with the Wellbeing, Employment & Skills team to offer inclusive volunteering and work placement opportunities within enterprise services.
- Support volunteers and participants to develop confidence, skills, and pathways to employment or further involvement.
- Ensure person-centred, inclusive practice is embedded across enterprise operations.
Marketing, Sales & Stakeholder Engagement
- Collaborate with the Marketing & Communications team to raise the profile of enterprise offers and increase reach and take-up.
- Build relationships with external stakeholders including businesses, schools, and community partners.
- Develop productive working relationships with suppliers, delivery partners, and venues to support joint initiatives and operational effectiveness.
Quality
- Promote a culture of continuous improvement, reflective practice, and learning.
- Lead the implementation of standard operating procedures and embed quality assurance processes across enterprise activities.
To Partner with local communities, turning knowledge and energy into action and progress

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a highly engaging Volunteering and Community Partnerships Manager to lead and grow on the recruitment, development and retention of our pool of volunteers. You will work across the team to ensure all volunteers are well-supported, feel valued, and are making meaningful contributions to the charities mission. You will also plan and organise a calendar of fundraising and community events for the charity.
Step-Out Mentoring is an early intervention mentoring organisation that provides support for children and young people in the heart of South London through outdoor based 1:1 mentoring and group workshops. We work with children and young people aged 8-18 who are disengaged with education and/or life, referred to our service from Social care, GP’s, Mental health services and schools. Our mentors are all volunteers from the community who are trained to become youth mentors and matched to young people for weekly mentoring sessions.
Our mission is to equipe young people with the skills and emotional resilience to thrive in life. We provide a safe environment for disengaged children and young people to work through their challenges and reconnect with the community.
As a small and growing charity our staff team are embedded in all aspects of the work we do so it is encouraged that all staff engage in the activities with the young people including trips, residentials, mentoring and workshops.
You will be leading on ensuring the charity has a steady stream of passionate volunteers and will be able to provide excellent support for them as they start their journeys of mentoring young people. You will also be leading on organising a yearly events calandar of community events and fundraisers. Which would include a Live Music event, expedition challenge (e.g hiking up mount Snowdon) plus family freindly fun days. You will be joining a small and dedicated team that works from our youth centre in Camberwell.
For more information please read our Job description.
We provide support to young people through outdoor based mentoring and group sessions.



The client requests no contact from agencies or media sales.
Job Title: Member and Supporter Acquisition Lead (Maternity Cover)
Team:Supporter Engagement & Experience
Contract: Fixed-term 9 months (with potential to extend)
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £41,709 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
You will drive the growth of the organisation's membership and supporter base through strategic marketing, outreach, and engagement efforts.
This role is vital for expanding the Ramblers reach, enhancing its financial stability, and strengthening its community impact. You will develop and implement effective acquisition strategies, engage potential members and supporters, and foster long-term relationships aligned with the organisation's mission and values. You are a subject-matter expert in fundraising acquisition and digital marketing.
Key responsibilities
- Deliver the Ramblers membership acquisition programme to attract and retain new members and supporters. This includes integrated, multi-channel marketing campaigns (including digital and face-to-face) and a test-and-learn approach to optimise conversion rates, sales, ROI and life-time value, with support from the Head of Member and Supporter Experience. At the Ramblers our current key acquisition channels are Digital Marketing, telemarketing and private site.
- Manage our welcome and reactivation programmes (email, mail and telephone).
- Using evidence-based insights, work with the Head of Member and Supporter Experience to evolve the membership proposition (embedding Ramblers new digital assets, platforms, products, offers) to enhance our relevance and reach.
- Manage the acquisition budget of c£500k, producing timely reports to the Head of Member and Supporter Experience on income, expenditure and KPIs to monitor performance against plans. Lead the reforecast process for key lines accountable for and support the budget process.
- Lead key acquisition projects across the organisation, delivering to time and budget.
- Ensure regulatory compliance is embedded across team processes and communications in areas such as GDPR (General Data Protection Regulation), PECR (Privacy and Electronic Communications Regulations), Gift Aid, and the Fundraising Regulator. Ensure any agencies used adhere to the high standards we set.
- Work across teams to develop and deliver engaging supporter journeys that enhance and deepen supporters’ experience of the Ramblers.
- Agency and supplier management – manage and develop strategic relationships with our agencies, including the management of SLAs and performance measures, ensuring consistently high levels of performance.
- Consult, equip and support the Ramblers GB-wide network of volunteer ‘membership ambassadors’ providing tools and resources to grow membership.
Other
- Undertake such other duties as may be reasonably required of the post
- Engage and proactively develop excellent working relationships across the organisation
The person
Knowledge, Skills and Experience
Knowledge and Experience
Essential:
- Proven experience in working with external stakeholders/suppliers and managing performance
- Extensive experience in digital marketing for recruitment of supporters/members, including in using Facebook. A subject-matter expert.
- Digitally savvy, with knowledge and experience in testing new ideas through digital channels and an early adopter of new technology and digital products and platforms.
- Proven experience in analysing complex data and building testing plans to inform strategic decisions and solve complex problems.
Desirable:
- A proven track record (more than 2 years’ experience) in recruiting new supporters or members to a charity.
- Experience of working with telemarketing agencies.
- Experience of Private site or using dialogue approaches to recruitment.
- Experience in developing multi-channel supporter journeys for new supporters/members.
- Experience in using Salesforce or other CRMs
- Experience in using an email-marketing platform, like Mailchimp or Marketing Cloud
Skills
- Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.
- A flexible and resilient approach, with a curious mindset to explore opportunities and overcome challenges.
- A team player, able to develop collaborative, strong and effective working relationships.
- Able to analyse and solve complex problems and manage processes and data flows with other teams.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a national charity to recruit for a Regional Community Fundraising Manager (London or Newcastle or Leeds based) par-time in order to lead the charity national community fundraising programme.
This is your chance to take ownership of a key income stream, shape strategy, and make a tangible impact.
As a Regional Community Fundraising Manager you will:
- Lead and grow the charity regional community fundraising programme to increase income and engagement.
- Inspire and support individuals, schools, faith groups and local businesses to raise funds.
- Lead and support two Community Fundraising Officers, fostering a collaborative, high-performing team culture.
- Recruit and steward regional fundraising committees and volunteers.
- Ensure all community supporters receive exceptional care, motivation and recognition.
- Monitor income and performance against KPIs and targets.
- Collaborate across departments to share success stories and amplify campaigns.
To be successful, you must have experience:
- Proven success in community fundraising or a similar supporter led role
- A natural flair for building relationships with diverse supporters
- Experience working with families, volunteers, or local groups
- Leadership experience with the ability to inspire and empower others
- The flexibility to travel across the UK, including some evenings and weekends
- The ability to thrive in a fast-paced, dynamic environment
- Knowledge of fundraising databases and regulations
Salary: £40,000- £45,000
Location: London, Newcastle or Leeds, hybrid working ,
Contract: Permanent , part-time 21 hrs over 3 days
Closing date: on rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill is proud to be partnering with Consumers International, the world’s leading network of consumer organisations, in the search for a Lead, Member Engagement.
£40,000 - £50,000| Remote (with optional co-working) | Full-time, 2-year FTC (with strong potential to become permanent)
With over 200 members in more than 100 countries, Consumers International works at the forefront of global consumer rights—ensuring that consumers’ voices shape products, policies, and practices worldwide. This is an exciting opportunity to play a pivotal role in strengthening and growing a truly global movement.
As Lead, Member Engagement, you will be at the heart of building and deepening relationships with member organisations across the globe. You will:
- Deliver a clear and impactful member engagement strategy aligned with the organisation’s mission.
- Lead on the design and delivery of inspiring events, campaigns, and activities—including global initiatives such as the Global Congress and World Consumer Rights Day.
- Support and connect members, helping them build resilience, share knowledge, and collaborate on pressing consumer issues.
- Drive community growth by identifying opportunities for new members and initiatives.
This is a hands-on, creative, and strategic role for someone passionate about building strong, vibrant, and inclusive communities.
We’re looking for a candidate with:
- Proven experience in membership management, community building, or stakeholder engagement (ideally in a global or non-profit context).
- A strong track record in organising impactful events and campaigns.
- Exceptional interpersonal and communication skills, with cultural awareness and the ability to work across international contexts.
- Strong organisational and IT skills (Salesforce or equivalent a plus).
- A collaborative, proactive, and inclusive approach.
A background in international non-profits, consumer rights, or advocacy is desirable, and additional language skills (Arabic, French, Spanish) would be a bonus.
If this feel you fulfil the criteria and are keen to hear more, please do send your CV to Lizzy at Harris Hill via the apply button.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Service User Engagement Lead
Job Title: Service User Engagement Lead – Criminal Justice Services
Service/Division: Criminal Justice Services
Reports to: Senior Service Manager
Direct reports: A team of CJS Champions and Ambassadors
Location: Based in London (Finsbury Park, Stratford, Hammersmith). Primary office location is Hammersmith and please note that this role requires you to work in an office 5 days a week
Working Pattern: Full Time, office-based Monday – Friday, 9pm – 5pm
Reports to: London Senior Service Manager
Job Type: Fixed term contract until March 2027
Salary banding: £27,000- £32,000 per annum
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
Job Summary
Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.
Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.
An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.
You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.
Key responsibilities and duties
- Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
- To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
- Supporting the CJS champions and ambassadors in post with their professional development
- Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
- Oversight of the welfare and wellbeing of CJS Champions and ambassadors
- Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
- Work with staff and the local community to improve and develop the service, promoting our strategy
- Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
- Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
- Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
- Keep CJS champions and ambassadors training and participation records up to date.
- Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
- Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
- Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.
About You
To be successful as the Service User Engagement Lead you will need the below experience and skills:
You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times.
You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery.
Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services.
With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities.
Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.
How to apply
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: 19th October 2025*
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Operations Director
Oasis Community Partnerships (Youth and Community)
Permanent, full-time post, 40 hours per week, inclusive of breaks
Starting salary: £51,960 per annum (plus London Weighting for London based staff)
At an exciting and key stage in our journey we have the opportunity for an Operations Director to join the Oasis Youth and Community national leadership team supporting local Oasis community charities across the country.
With accountability to the CEO the Operations Director will be responsible for three key areas of work:
- Lead key elements of policy and systems ensuring the Youth and Community function remains safe and compliant, and that local leaders and other key staff are effectively supported (including line management of People Services).
- Oversee the effective governance oversight for all local charities through a cycle of professional guidance and monitoring.
- Lead the national framework for monitoring and evaluation across activities.
ORGANISATIONAL CONTEXT
Oasis neighbourhoods are local places of activity that provide integrated, high quality and diverse services to benefit the whole person and the whole community. The Oasis ethos stems from our Christian roots and is an expression of our character - it is a declaration of who we are and therefore the lens through which we assess all we do. This is encapsulated by the following five statements:
a passion to include everyone
a desire to treat everyone equally, respecting differences
a commitment to healthy and open relationships
a deep sense of hope that things can change and be transformed
a sense of perseverance to keep going for the long haul
An Oasis neighbourhood is a community movement and the joining together of all the work Oasis does in any one place, which could include foodbanks, debt advice centres, family support and advice services, healthcare, youth work, children’s work, alongside other Oasis activities in that community, including formal education through Oasis Academies.
The Youth and Community function of Oasis is responsible for the wider community work that takes place within Oasis neighbourhoods, working closely with the wider Oasis family to outwork our vision. In relation to governance, Oasis Community Partnerships is the national charity, with each local team operating from their own local Oasis charity.
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, whilst also influencing the national landscape. As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution
- A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
Please contact us to arrange for an informal conversation to find out more about the role. If you are interested in this position, please send your CV and a covering letter (ensuring you refer to the job description and person spec).
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.
Completed applications should be returned by 9am on Friday 24th October.
Interviews will take place week beginning Monday 3rd November. (Shorter more informal calls may be arranged the previous week to assist with shortlisting)
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
The role is based at the Crisis Brent Skylight in Harlesden, some local travel may be required.
About the role
We are looking for an experienced individual who is passionate and knowledgeable about leading the drive for evidence-led change in local systems for some of the most excluded members of our community and to drive forward the delivery of Built for Zero in Brent. The role requires excellent leadership skills to bring together a range of stakeholders to focus on the challenges, provide solutions to longstanding barriers and problems and inspire positivity and resilience. The role will be line managed by Crisis but embedded within Brent Council.
About you
To be successful in this role you will have:
- Experience of achieving system change through partnership, collaboration and use of data
- Ability to identify key barriers to progress and problem solve sensitively and collaboratively, maintaining strong and positive working relationships
- Experience or in depth understanding of housing/ homelessness, adult social care, health, criminal justice, or other relevant sectors, with an ability to work across boundaries.
- Excellent self-management and project management skills and an ability to monitoring progress and achieving deadlines and outcomes
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 28 October 2025 at 23:59
Interview date and location: Thursday 6 November 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
If you would like to have an informal conversation about the role, please email us and we will arrange a call with the hiring manager.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
As the Head of Engagement and Communications, you’ll support the Executive Director in leading AMOSSHE as a senior leader. You’ll also act as the Deputy Director, contributing to operational management, strategic development and stepping in for the Executive Director as needed. You’ll have line management responsibilities for members of the team. As well, you’ll be responsible for shaping and delivering impactful communications strategies that drive member engagement, promote AMOSSHE’s events and initiatives, and elevate the organisation’s profile.
Contract type: Permanent, full time (37 hours a week).
Location: Hybrid. Two days (Tuesday and Wednesday) in the office, central London. This is a requirement of the role.
Salary range: £45,000 to £50,000, with an expected starting salary between £45,000 and £47,000, depending on experience.
Application deadline: 23:55 (BST) on Monday 3 November 2025.
About us
AMOSSHE The Student Services Organisation is a not-for-profit professional membership association for Student Services leaders in higher education. Our mission is to support, inform and empower our community of Student Services leaders to enhance the higher education student experience and help students fulfil their potential. We do this through collaboration and networking, sharing good practice, enhancing professional development and influencing policy and investment. Find out more about our organisation here.
We’re committed to championing equality, diversity, and inclusion, and aspire to have a diverse and inclusive workplace. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join AMOSSHE. Find out more about our commitment to equality, diversity and inclusion on our website.
The client requests no contact from agencies or media sales.
Job Title: Philanthropy Lead
Location: Hemel Hempstead (Charity Office), Watford & Hybrid where agreed
Salary: £37,000 FTE. DBS checks are required.
Job Type: 14 hours per week, permanent
About us:
Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.
Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.
We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead.
About the role:
Playskill are looking for a Philanthropy Lead to grow our corporate and donor income. This is a vital role in securing sustainable funding to our therapy services and family programmes.
You will be responsible for:
- Building high value partnerships with High Net Worth individuals.
- Developing and introducing innovative corporate fundraising initiatives.
- Working with the Community and Events Manager to secure sponsorship and team participation for our flagship Golf Day and other events.
Skills and Experience Required:
· Minimum 2 years’ experience in a similar fundraising role.
· Proven ability to secure High Net Work donations
· Excellent relationship building and stewardship
· Experience using a fundraising database
· Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection
· Confident IT use, including Microsoft Office
· Strong communication, empathy, numeracy, and administrative skills
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team members with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Deadline for applications: 31st October
Interview date: TBC
Interview location: Hemel Hempstead
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Croydon BME Forum, in partnership with Macmillan Cancer Support, is tackling ethnic inequalities in health and social care through this “Can You C Me Project”. The Macmillan Team offers personalised support, information, and referrals for individuals affected by cancer, including families and carers, across six South West London boroughs: Croydon, Merton, Kingston, Wandsworth, and Richmond. Working within a team of three, you will be responsible for two boroughs, Croydon and Merton while supporting colleagues as needed.
As a Project Coordinator for the Can You C Me project, you will play a key role in engaging BME communities to enhance cancer awareness and support. Reporting to the Programme Manager, you will lead outreach initiatives, community engagement, and the organisation of project activities across Southwest London. Each coordinator is assigned a specific set of boroughs, collaborating closely with community organisations, faith groups, healthcare providers, and individuals affected by cancer.
Key Responsibilities
· Engage and build relationships with local communities, faith groups, and voluntary organisations to raise cancer awareness and improve support networks.
· Organise and deliver cancer awareness events, workshops, and outreach sessions tailored to community needs.
· Facilitate steering groups with professionals and individuals with lived experience to shape service delivery.
· Plan and coordinate two cancer conferences per year, ensuring they raise awareness, amplify voices, and drive meaningful change.
· Conduct focus groups within designated boroughs to capture insights from the community and ensure services reflect their needs.
· Collect and analyse feedback from service users to inform and enhance project delivery.
· Provide signposting, referrals, and follow-ups to ensure individuals access local voluntary, community, and statutory support services.
· Collaborate with professionals to improve cultural competency in cancer care by delivering upskilling sessions and developing culturally appropriate resources.
· Empower service users by providing accessible information and supporting them in assessing their abilities, setting goals, and making informed decisions about their care.
· Engage with BME communities to identify and address barriers to support and disparities in healthcare access.
· Assist with social media, publicity, and project promotion to enhance engagement and awareness.
· Maintain project records, contribute to quarterly and annual reports, and ensure smooth service delivery.
· Provide compassionate, respectful, and culturally sensitive support to service users, carers, and families.
· Regularly travel across at least two boroughs to deliver support and collaborate with partners.
A - Application form
I – Interview
C – Certificate (original evidence)
Essential Skills & Experience
Assessed
1. Experience in community engagement, outreach or health promotion A/I
2. Strong understanding of health inequalities, particularly within BME communities A/I
3. Experience using a person-centred approach to empower service users in making informed choices A/I
4. Experience working in cancer services, supporting individuals living with and beyond cancer as well as their families, and carers A/I
5. Proven ability to build relationships with primary care, adult social care professionals, and the voluntary sector A/I
6. Experience in organising and facilitating focus groups, steering groups, training sessions, and upskilling workshops A/I
7. Ability to collect, record, and analyse service user data and feedback to inform service improvements A/I
8. Passion for improving health equity and raising cancer awareness A/I
9. Experience working with volunteers and small community groups A/I
10. Experience in content creation and social media engagement for awareness and outreach A/I
11. Holds a valid UK driving license and can commute to various service locations across the borough A/I
Knowledge
1. Understand Personalised Care and cancer support services across Primary, Secondary Care, and voluntary sectors A/I
2. Knowledge of self-care support and the skills required to assist individuals in managing their health A/I
3. Awareness of confidentiality principles when handling service user information A/I
4. Familiarity with cancer pathways, Macmillan Cancer Support, and tools like Electronic Holistic Needs Assessment (EHNA) (desirable) A/I
5. Knowledge of local healthcare structures and community services in Croydon and Merton A/I
6. Engage compassionately with communities hesitant to access healthcare A/I
7. Understand safeguarding principles as they apply to children and vulnerable adults A/I
Aptitudes, skills and competencies
1. Proficiency in Microsoft Office, including Excel and Outlook, and experience using online monitoring systems such as Views A/I
2. Strong interpersonal skills, with the ability to actively listen, motivate, support, and advocate for service users A/I
3. Ability to develop effective relationships with a wide range of customers, organisations, and partners A/I
4. Proactive, dynamic, and able to use initiative to solve problems and drive improvements A/I
5. Strong organisational, planning, and time management skills A/I
6. Ability to accurately collect, monitor, and analyse data, producing KPIs and evaluation reports A/I
7. Self-motivated and able to work independently, meeting deadlines and targets A/I
8. Ability to identify and assess risk when working with individuals
Personal qualities
1. Demonstrates personal accountability, emotional resilience, and the ability to work under pressure I
2. Committed to working in cancer services and improving patient experiences A/I
3. Values equality and diversity, with a strong understanding of its relevance to service delivery A/I
Croydon BME Forum is the umbrella organisation for Croydon’s Black and Minority Ethnic voluntary and community sector
The client requests no contact from agencies or media sales.