Customer service executive jobs in kingston upon thames, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Elders Voice is a charity supporting older people in the London Borough of Brent. Our mission is to enable older people to live safely and independently in the homes of their choosing and lead happier and healthier lives. We do this by providing a variety of services and activities, including a Handyperson Service and a Day Centre.
The Handyperson Service is our flagship service; it’s been in existence for 35 years and is highly valued by the older people who use it. The service aims to prevent accidents in the home and enable older people to live safely by carrying out basic repairs and improvements, and the installation of small equipment such as grab rails, which support mobility. Jobs include things like changing lightbulbs, hanging curtains and putting up shelves. Our handy team have decades of experience between them, and an exceptional reputation in the borough.
We are looking for a Handyperson Service Coordinator to oversee the Handyperson Service and be responsible for all aspects of facilities management at our premises in Kensal Green.
Role: Handyperson Service Coordinator
Salary: £18,000 per annum (FTE £30,000)
Hours: 21 hours per week
Responsible to: Chief Executive Officer
Based at: Elders Voice offices in Kensal Green
Overview of role:
Handyperson Service
- Undertake all administrative tasks relating to the effective and efficient running of the Handyperson Service with meticulous attention to detail and record keeping.
- Coordinate the handy team and provide supervision and support.
- Promote service within borough and maintain relationships with Brent Adult Social Care, healthcare bodies and other statutory & voluntary sector organisations.
- Work with CEO in developing and expanding service.
Facilities Management
- Oversee all contracts related to Health & Safety and building maintenance.
- Carry out inspection of premises and flag areas requiring maintenance and repair.
- Ensure premises meets government regulations, health & safety standards and energy efficiency requirements.
If you are passionate about working with older people and local communities, this could be your chance to join a team that's helping make ageing a wonderful and worthwhile journey. The ideal candidate will be self-motivated, a great multi-tasker and thrive at delivering first class services. This is an opportunity for you to put your stamp on a service and potentially develop it into something bigger! To find out more about the role and what it entails, please read the full job description and person specification.
Please apply by submitting your CV and a covering letter explaining why you are suitable for the role and how your previous experience is relevant to the person specification. We are not able to sponsor candidates for visas, so this role is not suitable for those who require sponsorship. Deadline: Friday 26th September.
Interviews will be held on a rolling basis, so we advise you apply as soon as possible. We may close applications early, if we find a suitable candidate.
Our mission is to make ageing a wonderful and worthwhile journey for older people in Brent.
The client requests no contact from agencies or media sales.
We are seeking an enthusiastic and well-organised Events Assistant to support the planning and delivery of ABN’s events programme. This varied and rewarding role is ideal for someone looking to gain hands-on experience in events and stakeholder coordination within a national medical membership organisation. The successful candidate will work closely with the Events & Business Development Manager and wider ABN team. The position is offered on a fixed term basis for 12 months.
The ABN is the professional body for neurologists in the United Kingdom. Our mission is to improve the health and well-being of people with neurological disorders by advancing the knowledge and practice of neurology in the British Isles. The ABN is a dynamic membership society with over 2000 members, working hard to raise the voice of neurology at a national level.
About the role
This role supports the planning, coordination, and delivery of ABN events such as conferences, webinars, and training sessions, ensuring smooth logistics for both virtual and in-person activities. Key responsibilities include managing delegate and speaker administration, maintaining accurate event records, preparing event materials, and handling post-event feedback and reporting. The position also provides general administrative support, assists with website updates, sponsorship information, and CPD requirements, while ensuring accurate membership and event history records are maintained.
About you
We are looking for someone with the following skills:
Essential
- Previous experience (voluntary or paid) in an administrative, customer service, or eventsrelated role.
- Highly organised with excellent attention to detail
- Confident communicator (written and verbal), with a polite and professional manner
- Able to work independently, manage priorities, and respond calmly to deadlines
- IT literate, including Microsoft Office Suite and online platforms (e.g. Zoom, Teams, EventBrite)
- Willingness to work occasional early mornings, evenings, or travel within the UK
Desirable
- Experience using CRM systems, membership databases, or event registration software
- Interest in health, science, or the medical charity sector
- Experience supporting virtual or hybrid events
Why work with us?
This is an exciting time to join the ABN as we undertake a digital transformation project with a growing team. We offer a collaborative and friendly working environment, with lots of opportunity for professional development.
Benefits
28 days annual leave + 8 public holidays (pro-rata)
Generous pension contributions: you put in 1%, we’ll put in 10%
Professional development programme including regular 1:1s, appraisals and training opportunities
Hybrid working and flexible hours
Time off in lieu for ABN event attendance
The client requests no contact from agencies or media sales.
Reports to: Business Development Manager
Starting salary range: £26,521 - £30,000
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)
Job Purpose
This role is a fantastic opportunity for someone looking to develop their knowledge and skills in business development. Working alongside our Business Development Manager, you’ll get involved in new business generation, account management, increasing sponsorship opportunities and converting leads to sales. You’ll also be involved in providing an outstanding level of customer service to our partners and sponsors and develop your own portfolio of accounts and sales prospects.
Please note: This role may require travel, overnight stays and weekend work, for example at our conferences.
Main Responsibilties
Business development support
- Support with the delivery of a business development strategy for BSR that secures financially sustainable funding streams that support our drive to improve patient care
- Carry out routine market research, pricing modelling and competitor analysis
- Generate ideas for product development that improve our product portfolios to keep partners engaged in supporting our membership.
Relationship building and customer service
- Provide exceptional and consistent relationship management with sponsors, partners and collaborators
- With the Business Development Manager, enable internal sharing of insight and intelligence about trends and movements with industry partners
- Keep all trackers and sales pipelines up to date.
Systems and compliance
- Support our partners to maximise their impact
- Be the key admin for business development systems and trackers, including being the team’s subject matter expert for the CRM
- Be a secondary admin for related team systems, such as booking systems and conference apps
- With the Business Development Manager, ensure our materials and products are compliant with the ABPI pharmaceutical industry code
- Work closely with the finance team to ensure all billing and invoicing is issued and processed in a timely manner
- Ensure our partners are aligning with our sustainability value and event requirements.
Person Specification
- Experience of sales and/or business development either directly or in a support function
- Experience of digital systems and tools
- Ability to carry out market research and competitor analysis and report findings
- Proven skills in customer services
- Excellent time management and prioritisation skills
- Good interpersonal and communication skills
- Commitment to BSR values.
Timetable
The closing date for applications is 5pm on Wednesday 1st October.
Interviews are expected to take place Thursday 9th October.
Equity, Inclusion and Diversity statement
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
In this role, you will:
·Lead on operational systems (HR, recruitment, volunteer processes, policies).
·Manage finance administration, including donations, CRM (Beacon), and Gift Aid claims.
·Project manage BeSpace events and provide admin support to the team.
·Develop and maintain systems for impact tracking, GDPR compliance, and volunteer management.
·Provide communications and social media support.
·Where needed, support on-the-ground delivery of retreats and prayer and reflection spaces in schools.
This role would suit someone with strong organisational and administrative skills, a passion for children’s spiritual development, and a willingness to get stuck into a wide variety of tasks.
About You
We’re looking for someone who is:
- Exceptionally organised, with the ability to manage multiple projects.
- Confident using IT systems and willing to learn how to use a CRM (Beacon).
- Able to work independently and collaboratively.
- Flexible, adaptable, and willing to work occasional evenings/weekends.
- Personally committed to BeSpace’s vision, with a strong Christian faith and a desire to see children flourish spiritually.
Experience in HR, finance, events, or charity administration would be an advantage, but we’re open to applicants with transferable skills.
Role Details
- Position: Operations Coordinator
- Location: Remote. Travel required for in person team days 3 - 6 times a year and some travel across Oxfordshire.
·Hours of work: PT 4 days a week. (28 hours) per week. (Flexible for the right candidate)
·Salary: £22,000 – £25,000 (pro rata) depending on experience.
·Start Date: Flexible between November 2025 and January 2026.
How to Apply
Please send your CV (maximum 2 pages) with a covering letter (maximum 2 pages) ensuring you explain how you meet the person specification and Job Description, outlining why you would be suitable for this job by demonstrating the skills and abilities you have gained through your education, work experiences and volunteering opportunities. Please include why you would like to work for BeSpace.
Closing Date: 4pm Monday 17th November
Rolling Interviews: Applications will be reviewed on a rolling basis. We may invite candidates to interview before the closing date and appoint once a suitable candidate is found.
The client requests no contact from agencies or media sales.
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Do you want to bring about a culture shift in the way services are delivered to young women and girls?
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Can you lead the expansion of Abianda’s training programmes, ensuring they contribute to systems change for young women affected by criminal exploitation and violence?
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Are you a visionary and collaborative leader who can drive growth and income for a unique and thriving charity?
Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it.
We are seeking an experienced and strategic Head of Partnerships and Development to lead and drive our growth, ensuring the long-term sustainability and expansion of our work.
The role will involve combining strategic leadership and operational delivery, with a particular focus on expanding Abianda’s training programmes across the UK, increasing unrestricted income, strengthening partnerships and overseeing impact measurement.
As a key member of the Senior Leadership Team (SLT), you will work collaboratively with SLT colleagues to drive Abianda’s strategic objectives, ensuring that all our programmes are delivered effectively across our remit. This role requires dynamic strategic and operational leadership, as well as a commitment to driving the development of best practices within the sector.
This is an exciting time to join the Abianda team. With an ambitious strategy in place, and after securing social investment to support the growth of our training programmes, you will play a pivotal role in shaping the organisation's future. You will ensure that our training, consultancy, and income-generating activities are aligned with our mission to support young women affected by criminal exploitation and violence. You will develop and implement strategies to scale our programmes to a national audience, drive income generation through training and fundraising, and enhance our external partnerships to increase Abianda’s reach and influence.
Job details:
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Salary: £45,000 per annum, plus pension (reviewed annually)
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Full-time, 35 hours (however we are currently on a 31.5 hour-week trial that will likely be extended)
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Two-year fixed-term contract
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25 days holiday per annum pro rata, plus bank holidays
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Flexible working - hybrid working including from our office in London N5, from home and travel around London and the UK for training delivery
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Reporting to Abianda’s Founder & CEO
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Abianda provides a generous benefits and training and development budget for all employees
Our mission is to support young women harmed by criminal exploitation and violence to develop independence and agency.

Senior Communications & Public Affairs Executive
£40,000-£45,000 (dependent on relevant skills and experience) plus generous benefits
Location – Hybrid working split between the Foundation’s office in London and home. This usually averages at two days in the office per week.
The Football Foundation - the Premier League, the FA and Government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.
As Senior Communications and Public Affairs Executive, you’ll play a vital role in raising the profile of the Football Foundation and its funding partners, the Premier League, The FA and Government. Reporting to the Senior Communications Manager, you’ll use your political insight and communications expertise to engage MPs, local authorities and key stakeholders, helping influence policy and showcase the impact of our investment in grassroots football.
You’ll identify and tell powerful stories, securing positive media coverage and developing campaigns that highlight the difference our funding makes to communities across England. From drafting press releases and impact stories to managing MP visits and high-level briefings, you’ll ensure our voice is heard where it matters most.
This is a fast-paced and rewarding role where you’ll combine your flair for storytelling with your public affairs know-how, building relationships that strengthen our mission to transform lives through football.
About the Football Foundation
Over the last 25 years, the Foundation has awarded more than 70,000 grants, worth more than £1 billion, to deliver outstanding grassroots sports facilities across England. As the biggest sport charity in the country, we’re a unique partnership between key football partners with a shared goal, ensuring every community in England has a great place to play.
What are we looking for?
If you’re a talented communicator with solid experience in public affairs and media, ideally gained in a fast-paced environment. You’ll bring strong political awareness, with a sound understanding of the UK political landscape, parliamentary process, and how policy impacts sport and communities.
A confident writer and storyteller, you’ll be able to draft compelling briefings, press releases and impact stories for a wide range of audiences. You’ll also have a track record of building trusted relationships with senior stakeholders, from MPs and local authorities to media contacts and funding partners. Highly organised and proactive, you’ll thrive on managing multiple projects at once, spotting opportunities and delivering with accuracy and impact. Above all, you’ll be a team player with creativity, diplomacy and a genuine passion for communications and community impact.
What can we offer you?
The salary band for this role is £40,000-£45,000 per annum, dependent on relevant skills and experience.
You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, death in service benefit, free match tickets and access to selected events at Wembley" rather than "access to selected match tickets
Equality and Diversity Commitment
The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.
If you need any adjustments to the recruitment process, at either application or interview stage, please contact us at
Closing date for applications is: Midday, Monday 15 September 2025
First-stage interviews will be online via Microsoft Teams and are currently scheduled for 22 and 23 September 2025
Second-stage interviews are currently scheduled for Monday 29 September and will be held in-person at our offices in Wembley Stadium. You must be eligible to work in the UK to apply
Directorate: Marketing, Education, Events and Membership
Reports to: Events and Education Manager
Salary range:£ 26,521 - £33,456 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid - The Education team is office-based on an agreed day once a week, then a required one day each month for all staff)
Contract: Permanent, full-time (31.5 hours over 5 days)
Job Purpose
BSR education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities.
This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Events and Education Manager, Event Executive and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities. You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board.
This is an exciting role for someone looking to get more hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community.
Main Responsibilties
Event & Course Management
- Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials.
- Support course logistics including venue sourcing and management, accommodation and travel, catering and AV.
- Support stakeholder management at education courses, including communications with patients, sponsors and event supporters.
- Occasional travel, including attendance and overnight stays at BSR conferences, courses and events.
Systems & Data Management
- Oversee the team’s CRM (Microsoft Dynamics) and registration systems, ensuring data integrity, implementing system enhancements, coordinating stakeholders, and carrying out testing.
Project Coordination
- Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery.
- Coordinate the education bursary programme, including promotion, application management and financial reconciliation.
- Coordinate CPD accreditation of educational activities.
- Support the delivery of digital sponsorship and educational partnership opportunities.
Marketing & Communications
- Work with the Marketing and Communications team to create digital content to engage target audiences.
General Duties
- Manage events inbox and education team enquiries, delivering excellent customer service.
- Input into education budgets by monitoring progress against income and expenditure for owned projects.
- Support with BSR Committee liaison and logistics.
- Undertake any other reasonable duties as required by the Head of Education and the Events and Education Manager.
Person Specification
- Be enthusiastic about all aspects of education, self-motivated, and eager to contribute to educational initiatives
- Can work efficiently on a variety of digital systems and quick to pick up new programs
- Have the confidence to manage stakeholders at all levels and to deal with external contacts
- Have confident time and project management skills, you’ll be working on a lot of projects simultaneously
- Demonstrate ability to use initiative and innovation to make positive improvements or efficiencies to how we deliver education
- Can be professional and personable when communicating with customers and volunteers
Equity, Inclusion and Diversity statement
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
About the Role
We’re looking for a dynamic and experienced Therapy Service Manager (Job Share) to co-lead our passionate therapy team at Headway East London. The Therapy Service Manager is responsible for leading the therapy team to plan and deliver an excellent service which empowers our community of brain injury survivors. This role is a job share and covers the following aspects of the Headway East London Therapy Service: Enfield Brain Injury Service (Enfield) and our Hackney-based Day Service.
As Therapy Service Manager, you will lead the delivery of therapy services within both the Day Service and Enfield, ensuring high standards, consistency, and a strong sense of purpose across the team. You will play a vital role in the growth and development of the therapy offer across all of Headway East London, working closely with your job share partner and the Director of Services (Clinical Lead) to shape and expand our provision.
This is a unique opportunity for someone with strong clinical leadership and strategic planning skills to help shape the future of our therapy services.
We are looking for someone who brings:
- Provide leadership to the therapy team to ensure the efficient delivery, quality and consistency of this service within Enfield and the Day Service.
- Manage the development of plans and strategies for the therapy team and instil a sense of collaboration, common goals and working together across the team to ensure the sustainability of the service.
- Build good relationships with stakeholders in the boroughs we serve to develop opportunities for growth and development of our services.
- Work with the Director of Services (Clinical Lead) on commissioning/tender/framework contracting arrangements with the ICS’s we serve.
- Work with staff to ensure our members’ voices are at the centre of everything we do.
- Work with the Director of Services (Clinical Lead) and the Finance team to ensure unit costs are accurate and work to ensure full costs of the service are recovered from customers.
- Work with the Director of Services (Clinical Lead) and the Director of Development to explore new opportunities to develop our business to generate income.
- Assist the Director of Services (Clinical Lead) to explore and implement effective ways to evidence the outcomes of our members and the impact of our services to demonstrate our effectiveness.
Key Relationships - Internal and External
Internal: Therapy Team, Managers and Members
External: Quality assurance and Contracts managers
Other
Apply the Headway East London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway East London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become an Executive Assistant at Peridot Partners! We’re a values-led executive search firm working across the third sector, education and membership sectors, aiming to transform leadership and inspire change.
Location: Hybrid – offices in central London, Nottinghamshire and Staffordshire
About Peridot Partners
Since 2009, Peridot Partners has grown into a respected consultancy known for its dedication to sectors that drive social good.
Placing purpose and quality before profit, we’re a values-led third sector executive recruitment agency transforming leadership and inspiring change with organisations that have a social purpose.
We’re a close-knit team of exceptional people, and we’re proud of developing an ultra-flexible, empowering and fun culture.
We focus on long-term, deep-rooted relationships that bring added value.
We challenge the status quo about what makes good leadership, and this is reflected in our exceptional clients, candidates and close community of change-makers.
We have worked with organisations that want to grow and who appreciate and value good leadership, across the public, third and private sectors. This means we spend our time recruiting people for executive and non-executive roles for leadership teams and boards across education, fundraising and the third sector.
With our values centred around integrity, inclusivity, and collaboration, Peridot offers a unique approach to recruitment—one that builds real partnerships with clients and is both supportive and constructively challenging.
About the role
The focus of the Executive Assistant is to provide professional and efficient administrative support to consultants and ensure accurate record-keeping of client and candidate information. The postholder will support project management, client relations and customer support, manage diaries alongside more general administrative and database duties.
The Business and Executive Support (BES) team work closely to ensure that consultants are supported in the best way possible to achieve great services for clients and candidates.
Who we are looking for
We are looking for ambitious, proactive, and customer-focused individuals with a positive and enthusiastic personality.
You will be highly motivated and organised in providing support to colleagues in a busy and fast-paced environment, with a high level of verbal and written communication skills, and attention to detail. Previous secretarial/administrative experience is desirable.
Benefits
- Flexible and agile working (ideally 2 days per week in one of our offices)
- Employee Healthcare Scheme
- Birthdays off
- Business closure days over the Christmas holiday.
- Celebrations, social and volunteering opportunities and events
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Business Operations Executive
£27500 - £32,500 plus
Reports to: Business Operations Manager
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)
Closing date: 10 September 2025 23:55
*Please note this vacancy will stay open internally until 14 September 2025 23:55 ,in line with organisational policy
This vacancy may close earlier if a high volume of applications is received, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: 1 stage competency based interview via Microsoft Teams including Excell test
Interview date: 25 or 26 Septemeber 2025
At Cancer Research UK, we exist to beat cancer.
We are looking for a proactive, organised and experienced administrator to us as a Business Operations Executive within our Supporter Relationship Management directorate. In this role you will deliver outstanding operational support to a variety of teams, focusing on the efficiency and effectiveness of processes and procedures.
Our new Supporter Relationship Management directorate was formed in response to our , which focuses on building even greater momentum and urgency around our cause by engaging people in much deeper, more meaningful ways, providing a service that is personal to our audiences.
The role sits within the Delivery and Operations team, providing operational support across a wide range of teams including event delivery, supporter engagement, talent & influencers, business development and community and corporate fundraising. Therefore, we are looking for candidates with strong communication and customer service skills, an ability to prioritise and manage their own workload as well as proficiency in Excel (specifically complex v look up formulas and conditional formatting)
In return you'll have the opportunity to work across some of our most inspirational teams who contribute millions to our life saving research. You'll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
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·Act as a key point of contact Supporter Relationship Management, providing efficient support as required, and build effective relationships with key stakeholders within the team.
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Responsible for the delivery of efficient and consistent operational support to the department so it can deliver core business activities.
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Respond to emails and internal queries, communicating insights and trends from the Supporter Relationship Management team.
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Build and maintain excellent knowledge of department systems, procedures and processes, using knowledge to suggest improvement of processes, procedures and documentation for internal staff and external supporter audiences.
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Work closely with the Senior Business Operations Executives to implement any changes to processes.
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Ensure the Supporter Relationship Management team have access to collateral and materials to support acquisition and development of supporters.
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Support project work relating to Supporter Relationship Management operations, by sharing subject matter expertise and knowledge of internal processes.
What are you looking for?
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Previous experience providing administrative support within a large organisation, managing a high volume of queries and data.
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Good understanding of Microsoft programmes specifically Excel and SharePoint
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Experience of building strong professional relationships with a range of internal and external stakeholders at all levels
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Experience in providing excellent customer support
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Excellent written and verbal communication skills
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Ability and confidence to solve straightforward problems with the direction, guidance and support of colleagues
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Motivated by high standards, working accurately and systematically, with excellent attention to detail
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Ability to manage and prioritise own workload in a fast-paced environment and experience delivering activities with multiple priorities
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A positive ''can do'' attitude, solution driven, flexibility and willingness to work as part of a team
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Understanding of working in a fundraising or sales environment would be beneficial but isn't essential
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
The Salvation Army is recruiting a Head of Supporter Services. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action.
One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a Head of Supporter Services who will be responsible for ensuring supporters have a positive and memorable experience of engaging with the charity.
As Head of Supporter Services, you will influence best practice in customer service and fulfilment. The ultimate goal is to help ensure that The Salvation Army, as one of the most diverse providers of community and social services in the UK and beyond, can continue to do so in the future, by implementing a supporter services strategy that underpins our ambitions for income growth and is absolutely right for our identity, brand and values.
To be successful in this role you will have;
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Substantial experience of delivering supporter services within a complex organisation
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A confident people leader and collaborator
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Ability to influence at a senior level and inspire and motivate colleagues.
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Experience of managing budgets, developing spending plans and delivering financial reporting
This is an exciting time to join The Salvation Army. If you are an ambitious experienced supporter services expert looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.
The Territorial Headquarters (THQ) are located in Denmark Hill, London, SE5 8FJ. The Salvation Army require the post-holder to work a minimum of 2 days per week from THQ, the Supporter Services Team are currently based there full time.
To find out more, discuss any reasonable adjustments you may require and to progress an application, please download the Candidate Pack and email us to arrange a chat with our Recruitment team.
Timeframes:
Role closing: midnight Tuesday 9th September – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date
1st Stage interviews: 17th and 18th September 2025
2nd Stage interviews: 29th September 2025
We are searching for an enthusiastic Account Executive to work within our small but driven team.
The Business Support team plays a key role in the charity, as our work with employers, helping them improve their frameworks and cultures, also creates safer work environments for whistleblowers, and supports our whole operation financially.
The role is varied and will help you enhance your negotiation, persuasion, organisation and creative skills. The vacancy would suit individuals who have some sales experience, and want to develop and enhance this, applying this experience in an environment that has a societal impact. It may also suit a graduate looking to work in a unique business development setting. Crucially, we are looking for self-starters who use their initiative to contribute great ideas and succeed with their sales.
Purpose:
You will generate income for the charity by identifying and securing new business, and maintain strong relationships with existing members and clients in order to explore further business opportunities with them.
The role will be selling Protect’s training, consultancy and membership services to employers who want to strive towards positive speak-up cultures.
Key responsibilities:
- Creating and converting a pipeline of potential members and other clients, in order to hit sales target and achieve KPIs
- Selling the charity’s services to inbound enquiries, resulting from marketing activity by the charity (eg webinars, SEO, social media and conferences)
- Enhancing the client relationship with existing clients through effective account management, and upselling services
- Being attentive to current legal affairs, whistleblowing cases and commercial market trends to accurately inform sector and client approaches
- Assist with business development projects and focuses including sector approaches, including round tables, breakfast briefings)
- Being a positive ambassador for the charity at national exhibitions, events and conferences
Required Experience & Skills
· Willingness to learn
· Passionate about excellent client service
· Ability to manage a varied workload with competing demands
· Commercially aware with good business acumen and financial awareness
· Excellent communication and interpersonal skills
The client requests no contact from agencies or media sales.
Executive Assistant
Location: King's Cross, London
Contract length: Full time/Perm
Salary: £36,400 per annum
Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
This is an incredibly exciting time to join Art Fund and we are looking for a brilliant individual to take up the role of Executive Assistant to our Director, Jenny Waldman.
The focus of the role is to support the work of the Director by providing a high level of effective and efficient administration support including complex diary management (balancing internal and external priorities), managing a busy inbox, drafting correspondence, papers and presentations and ensuring effective stakeholder management.
You will also work closely with the Governance Manager to support the management of Board and Committee meetings and Trustee communications.
If you have excellent administration experience and thrive in a busy environment, we want to hear from you.
Key Employee Benefits
- Generous Annual leave– 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP)- for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance- cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions - Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 23.59 on 7 September 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
Please note that any suspected use of AI in relation to answering sift questions will be marked down.
No agencies please.
Contract: fixed-term (6 months)
Interview dates: Thursday 18th and Friday 19th September
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
This is an exciting opportunity to join the Individual Giving & Legacies Team at Dementia UK, where you will play a key role in growing two of the charity’s most vital income streams, gifts in Wills and in memory fundraising. Together this amounts to over £8 million annually, representing more than a quarter of our total income.
As a Legacy and In Memory Executive, you will help increase awareness of gifts in Wills and maximise opportunities for in memory giving through the delivery of compelling, timely and supporter-focused communications. You will lead on the development and implementation of multichannel marketing campaigns, including copywriting, compiling design briefs and liaising with suppliers and agency partners to ensure that all activity is insight-led and aligned with strategic objectives.
You will be responsible for stewarding supporters with sensitivity and care, managing enquiries and pledges related to gifts in Wills and coordinating the delivery of meaningful journeys for in memory donors. Working closely with internal teams and external suppliers, you will oversee the production of marketing and collateral, managing relevant content across social media channels and sourcing case stories for use across the charity.
To be successful in this role, you will have experience delivering fundraising or marketing projects in any area. You should be confident using a relationship database to inform and report on stewardship activity and ensuring data is used effectively to enhance supporter journeys. You should also have an understanding of how to use insights, data and market trends to identify opportunities and make recommendations.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme, contact us
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice
We're looking for someone who is committed to taking our supporters on journeys which inspire them to help people living in extreme poverty fulfil their God-given potential. Is that you?
Our vision is to see people freed from poverty, living transformed lives, and reaching their God-given potential. To make that vision a reality, we are growing a global community of people who want to tackle extreme poverty, and who will be invited to give, pray, campaign, volunteer and make lifestyle changes, partnering with Tearfund in this vision.
As Marketing Executive - Supporter Journeys, you will be responsible for the delivery of supporter journey activity, planning and executing individual and church supporter journey activities across various channels, including direct mail, telephone, and digital.
Do you have the following experience?
- Delivering marketing/supporter engagement campaigns across multiple channels including direct mail, email and telephone.
- Knowledge of CRM systems and how to use data to design and monitor performance
- Project managing efficiently and communicating clearly with multiple stakeholders
- Monitoring and evaluating campaigns and adopting a test and learn approach
Do you have the following skills?
- Ability to see through projects from start to finish
- A flexible approach to your work, showing agility to adapt and make changes if required
- Highly collaborative
- Ability to influence and work alongside senior stakeholders
- Strategic thinking, and desire to drive forward new ways of doing things.
If that's you, we'd love to hear from you!
Hybrid working: This role is eligible for hybrid working and you will be required to work from Teddington's Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.
This a full time role 35 hours per week, flexible working patterns may be considered.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
All applicants must be committed to Tearfund's Christian beliefs
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.