Customer service executive jobs

At Dogs Trust, we’re looking for a proactive Team Administrator to provide vital support to our IT and Finance Directors and their teams. From managing diaries and inboxes to coordinating meetings and supporting a variety of projects, you’ll play a key role in keeping our busy directorates running smoothly while also working closely with the wider DCEO team.
 

What does this role do?

As a Team Administrator you will:

• Provide proactive diary and inbox management for the Finance and IT Directors, ensuring priorities are managed effectively and meetings run smoothly.
• Act as a central point of contact, coordinating information flow and supporting timely decision-making across both directorates.
•  Prepare and support key meetings, including agenda planning, minute-taking, action tracking, and follow-up.
• Organise and coordinate departmental activities such as away days, workshops, and internal/external. handling all logistics and documentation.
• Deliver day-to-day administrative support, including document preparation, record keeping, budget tracking, purchasing administration, and compliance processes.

Could this be you?

With previous experience in administrative or team support role you will have strong organisational skills an attention to detail. Able to manage multiple competing priorities you will be someone who enjoys supporting a larger team.

What does this team do?

The Deputy CEO Directorate (DCEO) plays a key role in overseeing Dogs Trust's internal operations, ensuring the effective management of the Charity’s financial, legal, IT, efficiencies, facilities, and governance functions. The Directorate works closely with senior leadership to support the organisation's Rehoming Centres, prevention programmes, and international efforts. Its focus is on ensuring smooth internal processes and great customer service, that enable delivery of the mission and strategic goals of the UK's largest dog welfare charity.

Director of Fundraising & Partnerships 
 

Location: Hybrid flexible working,

Winchester based office (expectation 1 day per week) 

Salary: £60,000–£70,000 

At the British Liver Trust, we are fighting to improve liver health for everyone. Liver disease and liver cancer are a public health crisis, yet too often overlooked. We raise awareness, provide vital information and support, campaign for earlier diagnosis, and give a voice to those affected. 

We are looking for a dynamic and strategic Director of Fundraising & Partnerships to join our Senior Management Team and lead our ambitious plans to grow income and impact. This pivotal role will shape and deliver our fundraising strategy, diversify income streams, and build long-term relationships with major donors, corporate partners, trusts, and foundations. 

Having merged with the Children’s Liver Disease Foundation in 2024, we are here for everyone, from tiny babies to adults, diagnosed with a liver condition. We are preparing to launch an exciting rebrand and a new name, Liver UK, in 2026. This is an incredible opportunity for the new Director of Fundraising and Partnerships to engage supporters of both charities in our new strategy and shared mission.

What You’ll Do: 

• Lead a multi-year fundraising and partnerships strategy across trusts, foundations, major donors, corporates, legacies, individuals, community, and digital channels. 

• Personally cultivate and manage high-value supporters and corporate partners. 

• Drive innovation using the latest fundraising tools, technology, and analytics to embed a data-driven approach across the team. 

• Lead, motivate, and develop a high-performing fundraising team. 

• Provide strategic insight and reporting to the CEO, SMT, and Trustees. 

What We’re Looking For: 

• Proven senior-level fundraising experience with multi-stream, high-value income growth. 

• Someone who can represent the charity as a trusted ambassador, building strong and lasting relationships with trustees, donors, corporate partners and other key stakeholders, while using their networking skills to confidently promote our work and open up new opportunities. 

• Experience maximising the benefits of CRM systems, analytics, and emerging technologies to drive data-led fundraising decisions.

• Inspirational leader, collaborative team player, and strategic thinker. 

• Someone who enjoys working collaboratively with Trustees to connect with new supporters and partners, inspiring them to get involved and champion our mission. 

• Enthusiasm for our mission to improve liver health, combined with a commitment to working in line with the Trust’s values. 

Why Join Us? 
With a new strategy (2026-2032) and a rebrand launching in 2026, this is a fantastic time to join us. This is a high-profile leadership role with the opportunity to shape the future of fundraising at a mission-driven charity.

We are at a pivotal point for liver disease, with the Government’s 10-year health plan and the support of senior policymakers, we have a once in a generation opportunity to drive and create real change for liver health.

As an employer, we are proud to offer: 

• Flexible and hybrid working to support your work-life balance 

• A supportive and friendly culture where your wellbeing matters 

• Opportunities for personal and professional development, including access to training programmes, support for professional memberships, and chances to represent the Trust at external events and conferences 

• Regular supervision and Personal Development Plans that focus on your work goals, alongside opportunities to collaborate across teams 

• The opportunity to play a leading role in a major project to modernise our CRM system within the next two years, ensuring our fundraising and supporter care systems are fit for the future 

• The chance to lead and inspire, while making a tangible difference to people’s lives every day 

Closing Date:

17 October 2025 - applications will be reviewed, and interviews may be conducted, as they are received. 

About the Role

This is a fantastic opportunity to kickstart or develop your career in fundraising. You'll be at the heart of our donor care and fundraising operations, helping us build strong relationships, deliver excellent supporter experiences, and raise vital funds for life-changing medical research.

Why this role matters

We fund the brightest minds in science to tackle the biggest challenges in human health. But to do that, we need reliable voluntary income streams and a thriving network of supporters. Your role will be essential in helping us grow that support by keeping fundraising engine running smoothly and making every donor feel valued.

About You

You're eager to learn, and ready to grow your career in fundraising. You love working with people, have a sharp eye for detail, and thrive in a fast-paced, purpose driven environment.

You're someone who:

• Has experience of providing an excellent level of customer service
• Can maintain accurate records
• Is able to communicate clearly in writing and verbally with colleagues and other stakeholders
• Can work in an organised and methodical manner with excellent attention to detail
• Is able to demonstrate a high level of IT skills specifically Word and Excel
• Demonstrate good research and analytical skills

Equality, Diversity & Inclusion

At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong. We welcome applications from minoritised groups including those from Black, Asian, and minority ethic backgrounds, disabled people and members of the LGBTQI+ community

This is a rolling recruitment process. We will shortlist suitable candidates as and when they apply. It is recommended that interested candidates apply as soon as possible.

• Do you want to bring about a culture shift in the way services are delivered to young women and girls?

• Can you lead the expansion of Abianda’s training programmes, ensuring they contribute to systems change for young women affected by criminal exploitation and violence? 

• Are you a visionary and collaborative leader who can drive growth and income for a unique and thriving charity?​

Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it. 

We are seeking an experienced and strategic Head of Partnerships and Development to lead and drive our growth, ensuring the long-term sustainability and expansion of our work.  

The role will involve combining strategic leadership and operational delivery, with a particular focus on expanding Abianda’s training programmes across the UK, increasing unrestricted income, strengthening partnerships and overseeing impact measurement.  

As a key member of the Senior Leadership Team (SLT), you will work collaboratively with SLT colleagues to drive Abianda’s strategic objectives, ensuring that all our programmes are delivered effectively across our remit. This role requires dynamic strategic and operational leadership, as well as a commitment to driving the development of best practices within the sector.

This is an exciting time to join the Abianda team. With an ambitious strategy in place, and after securing social investment to support the growth of our training programmes, you will play a pivotal role in shaping the organisation's future. You will ensure that our training, consultancy, and income-generating activities are aligned with our mission to support young women affected by criminal exploitation and violence. You will develop and implement strategies to scale our programmes to a national audience, drive income generation through training and fundraising, and enhance our external partnerships to increase Abianda’s reach and influence.​

Job details:

• Salary: £45,000 per annum, plus pension (reviewed annually)

• Full-time, 35 hours (however we are currently on a 31.5 hour-week trial that will likely be extended)

• Two-year fixed-term contract

• 25 days holiday per annum pro rata, plus bank holidays

• Flexible working - hybrid working including from our office in London N5, from home and travel around London and the UK for training delivery  

• Reporting to Abianda’s Founder & CEO

• Abianda provides a generous benefits and training and development budget for all employees

​

Senior Communications & Public Affairs Executive

£40,000-£45,000 (dependent on relevant skills and experience) plus generous benefits 

Location – Hybrid working split between the Foundation’s office in London and home. This usually averages at two days in the office per week. 

The Football Foundation - the Premier League, the FA and Government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.  

As Senior Communications and Public Affairs Executive, you’ll play a vital role in raising the profile of the Football Foundation and its funding partners, the Premier League, The FA and Government. Reporting to the Senior Communications Manager, you’ll use your political insight and communications expertise to engage MPs, local authorities and key stakeholders, helping influence policy and showcase the impact of our investment in grassroots football. 

You’ll identify and tell powerful stories, securing positive media coverage and developing campaigns that highlight the difference our funding makes to communities across England. From drafting press releases and impact stories to managing MP visits and high-level briefings, you’ll ensure our voice is heard where it matters most. 

This is a fast-paced and rewarding role where you’ll combine your flair for storytelling with your public affairs know-how, building relationships that strengthen our mission to transform lives through football. 

About the Football Foundation 

Over the last 25 years, the Foundation has awarded more than 70,000 grants, worth more than £1 billion, to deliver outstanding grassroots sports facilities across England. As the biggest sport charity in the country, we’re a unique partnership between key football partners with a shared goal, ensuring every community in England has a great place to play.  

What are we looking for? 

If you’re a talented communicator with solid experience in public affairs and media, ideally gained in a fast-paced environment. You’ll bring strong political awareness, with a sound understanding of the UK political landscape, parliamentary process, and how policy impacts sport and communities.

A confident writer and storyteller, you’ll be able to draft compelling briefings, press releases and impact stories for a wide range of audiences. You’ll also have a track record of building trusted relationships with senior stakeholders, from MPs and local authorities to media contacts and funding partners. Highly organised and proactive, you’ll thrive on managing multiple projects at once, spotting opportunities and delivering with accuracy and impact. Above all, you’ll be a team player with creativity, diplomacy and a genuine passion for communications and community impact. 

What can we offer you? 

The salary band for this role is £40,000-£45,000 per annum, dependent on relevant skills and experience. 

You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, death in service benefit, free match tickets and access to selected events at Wembley" rather than "access to selected match tickets 

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community. 

If you need any adjustments to the recruitment process, at either application or interview stage, please contact us at  

Closing date for applications is: Midday, Monday 15 September 2025

First-stage interviews will be online via Microsoft Teams and are currently scheduled for 22 and 23 September 2025 

Second-stage interviews are currently scheduled for Monday 29 September and will be held in-person at our offices in Wembley Stadium. You must be eligible to work in the UK to apply

We’re recruiting a forward thinking, strategic and compassionate Head of Family Services to lead the development of our support services delivered by our team of Family Support Workers to families of children and young people with cancer in the East Midlands. This is a newly created role and a key position in our small, impactful charity.

We’re looking for someone with a strong background in family support, health or social care, excellent people and communication skills, and a genuine commitment to improving the lives of families facing childhood cancer.

The post holder will have direct line management responsibility for our team of Family Support Workers and Family Services Co-ordinator, providing leadership across service development, staff wellbeing, safeguarding, partnership engagement, and impact reporting. They will be responsible for ensuring that the team is supported through adequate training and supervision.

Partnership building with organisations and professionals will also form a part of this role and the post holder will build strong relationships with stakeholders across the health, social care and voluntary sectors.

Home based. Regular Teams and face-to-face meetings with travel to Leicester, Nottingham, and locations across the East Midlands required.

Directorate: Marketing, Education, Events and Membership  
Reports to: Events and Education Manager
Salary range:£ 26,521 - £33,456 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid - The Education team is office-based on an agreed day once a week, then a    required one day each month for all staff)
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose

BSR education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities.  

This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Events and Education Manager, Event Executive and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities.  You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board.  

This is an exciting role for someone looking to get more hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community. 

Main Responsibilties 

Event & Course Management 

• Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials. 
• Support course logistics including venue sourcing and management, accommodation and travel, catering and AV. 
• Support stakeholder management at education courses, including communications with patients, sponsors and event supporters. 
• Occasional travel, including attendance and overnight stays at BSR conferences, courses and events.

Systems & Data Management 

• Oversee the team’s CRM (Microsoft Dynamics) and registration systems, ensuring data integrity, implementing system enhancements, coordinating stakeholders, and carrying out testing.  

Project Coordination 

• Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery. 
• Coordinate the education bursary programme, including promotion, application management and financial reconciliation. 
• Coordinate CPD accreditation of educational activities. 
• Support the delivery of digital sponsorship and educational partnership opportunities. 

Marketing & Communications 

• Work with the Marketing and Communications team to create digital content to engage target audiences.

General Duties 

• Manage events inbox and education team enquiries, delivering excellent customer service. 
• Input into education budgets by monitoring progress against income and expenditure for owned projects.
• Support with BSR Committee liaison and logistics. 
• Undertake any other reasonable duties as required by the Head of Education and the Events and Education Manager.

Person Specification

1.  Be enthusiastic about all aspects of education, self-motivated, and eager to contribute to educational initiatives  
2.  Can work efficiently on a variety of digital systems and quick to pick up new programs 
3.  Have the confidence to manage stakeholders at all levels and to deal with external contacts  
4.  Have confident time and project management skills, you’ll be working on a lot of projects simultaneously  
5.  Demonstrate ability to use initiative and innovation to make positive improvements or efficiencies to how we deliver education 
6.  Can be professional and personable when communicating with customers and volunteers  

Equity, Inclusion and Diversity statement 

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.  

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. 

Do you enjoy turning data into meaningful insight that drives real impact?

We’re transforming our Digital, Data and IT services to better partner with our user communities and harness technology that drives our mission forward. Our teams are growing, developing new skills, and embedding product-led ways of working to maximise the impact of new CRM and service tools.

We’re now looking for a Head of Data & Insight to lead this change. You’ll shape how data is managed and used across the Motor Neurone Disease (MND) Association — ensuring it’s accurate, secure, and drives decision-making at every level. Leading a skilled team, you’ll oversee reporting, analysis, and compliance, while providing high-quality insight to support our charitable objectives and make a real difference for people living with and affected by MND.

Key Responsibilities:

• Lead, manage, motivate and develop the Data and Insight team to provide expert support across the Association.
• Line manage 3 direct reports.
• Work with stakeholders to set priorities and agree deliverables.
• Oversee workflows to ensure deadlines and service level agreements are met.
• Maintain and continuously improve data quality standards.
• Ensure compliance with legislation including the General Data Protection Regulations.
• Provide guidance on regulatory and data protection matters to directors and senior managers.
• Advise on projects and initiatives, ensuring data and insight are effectively embedded in plans.
• Collaborate with Technology heads and actively contribute to leadership discussions and strategy.
• Support the delivery of the Association’s Digital, Data and Technology strategy.

About You:

• Extensive experience in managing large CRM or care systems, ideally in a fundraising or non-profit setting.
• Proven experience keeping up to date with compliance, data protection and other regulatory legislation.
• Skilled in resolving complex data protection challenges.
• Experienced in campaign and database analysis and management using advanced tools such as MS Dynamics, FastStats and SQL.
• Knowledgeable in customer relationship management principles.
• Able to motivate and develop a high-performing team.
• Collaborative, with the ability to work across teams and influence at all levels.
• Confident in explaining technical concepts in clear, accessible language.
• Advanced problem-solving ability.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.

This is an exciting opportunity for a Head of Data & Insight who wants to make a real difference by ensuring data and insight are at the heart of decision-making. If you are ready to take the next step in your career, we’d love to hear from you.

Executive Assistant
Location: King's Cross, London
Contract length: Full time/Perm
Salary: £36,400 per annum

Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

This is an incredibly exciting time to join Art Fund and we are looking for a brilliant individual to take up the role of Executive Assistant to our Director, Jenny Waldman.

The focus of the role is to support the work of the Director by providing a high level of effective and efficient administration support including complex diary management (balancing internal and external priorities), managing a busy inbox, drafting correspondence, papers and presentations and ensuring effective stakeholder management.

You will also work closely with the Governance Manager to support the management of Board and Committee meetings and Trustee communications.

If you have excellent administration experience and thrive in a busy environment, we want to hear from you.

Key Employee Benefits

• Generous Annual leave– 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP)- for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance- cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions - Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 23.59 on 7 September 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

Please note that any suspected use of AI in relation to answering sift questions will be marked down.

No agencies please.

Contract: fixed-term (6 months)
Interview dates: Thursday 18th and Friday 19th September

Annual leave: 33 days (plus eight bank holidays)
Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

This is an exciting opportunity to join the Individual Giving & Legacies Team at Dementia UK, where you will play a key role in growing two of the charity’s most vital income streams, gifts in Wills and in memory fundraising. Together this amounts to over £8 million annually, representing more than a quarter of our total income. 

As a Legacy and In Memory Executive, you will help increase awareness of gifts in Wills and maximise opportunities for in memory giving through the delivery of compelling, timely and supporter-focused communications. You will lead on the development and implementation of multichannel marketing campaigns, including copywriting, compiling design briefs and liaising with suppliers and agency partners to ensure that all activity is insight-led and aligned with strategic objectives.

You will be responsible for stewarding supporters with sensitivity and care, managing enquiries and pledges related to gifts in Wills and coordinating the delivery of meaningful journeys for in memory donors. Working closely with internal teams and external suppliers, you will oversee the production of marketing and collateral, managing relevant content across social media channels and sourcing case stories for use across the charity.

To be successful in this role, you will have experience delivering fundraising or marketing projects in any area. You should be confident using a relationship database to inform and report on stewardship activity and ensuring data is used effectively to enhance supporter journeys. You should also have an understanding of how to use insights, data and market trends to identify opportunities and make recommendations. 

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia. 

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.  

Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.  

Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).  

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme, contact us

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK. 

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice

Eden Brown Charities are delighted to be working with an incredible local Charity who provide patients with outstanding pre-hospital care and lifesaving intervention through the operation of helicopter-led emergency medical services (HEMS) to cover the Staffordshire region.

About the role

As Fundraising Executive you will raise agreed income by developing relationships with existing supporters, creating and building links with new supporters, and raising awareness of the cause within their defined area.

You will provide support to the Community Fundraising Lead, working within the wider fundraising division. As a key member of the team, the Fundraising Executive will implement the fundraising strategy for the Charity, inclusive of both in person and online community engagement methods, leading on activity within the Staffordshire region.

Your focus will be to ensure income growth from community sources and activity comprising of individuals, community groups, schools and small community businesses.

About You

Relationships are central to this role and we need you to be a great relationship builder. You should have experience in the following;

• Experience of building and maintaining successful relationships with customers, clients or supporters
• Experience of working in a customer service role
• Experience of general office administration and support
• Experience of working to and achieving financial targets
• Experience of using a customer database, such as ThankQ or similar
• Experience of successfully working independently and as part of a team

Please note that this is a Hybrid role with time spent around Staffordshire, at home and in the office. You will need to be a car driver. Please note that we are reviewing applications on a rolling basis - for more information on this wonderful role - please do get in touch on 07442607841 for more information.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Ecommerce Trading Executive

Location: Lancing, West Sussex (Hybrid – 2 days per month in the office)
Salary: £31,716 per annum (Band E, Level 3)
Hours: 35 per week
Contract: Permanent

About the Role

Do you have a passion for e-commerce, data-led decision making, and driving online sales growth?
We’re looking for an Ecommerce Trading Executive to join Scout Store, the official retailer for Scouts across the UK.

This is an exciting opportunity to play a key role in shaping our digital shopping experience, supporting our mission, and ensuring our online store delivers for Scouts and customers nationwide.

You’ll work closely with our Ecommerce Manager to:

• Improve customer journeys and site performance
• Analyse sales trends and trading reports
• Plan and deliver product launches, promotions, and campaigns
• Keep our online store engaging, fresh, and commercially successful

Key Responsibilities

• Monitor daily online performance and contribute to strategies that increase sales
• Own and maintain the trading calendar to deliver launches, offers, and updates seamlessly
• Use data insights to optimise merchandising, product recommendations, and promotional activity
• Collaborate with Marketing, Supply Chain, and other teams to deliver profitable campaigns
• Produce clear trade reports, highlighting trends and opportunities for growth

About You

We’re looking for a customer-first ecommerce professional with a commercial mindset and a love of data. Someone who thrives in a fast-paced environment, takes initiative, and is excited about making an impact.

You’ll bring:

• Proven experience in ecommerce with a record of driving online sales
• Strong analytical and reporting skills, with the ability to turn insight into action
• Familiarity with ecommerce platforms (Shopify, Magento, or WooCommerce)
• Excellent communication and collaboration skills
• A proactive, organised approach and focus on measurable results

Why Join Us?

At Scout Store, you’ll be part of a purpose-driven team that combines innovation, collaboration, and impact. Working with us means you’ll help shape a digital experience that supports Scouts across the UK, while also growing your own skills and career.

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary
• Family Friendly employer with generous family leave

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Sunday, 7th September 2025.

Interviews will be held in person week commencing Monday, 15th September 2025

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

We're looking for someone who is committed to taking our supporters on journeys which inspire them to help people living in extreme poverty fulfil their God-given potential. Is that you?

Our vision is to see people freed from poverty, living transformed lives, and reaching their God-given potential. To make that vision a reality, we are growing a global community of people who want to tackle extreme poverty, and who will be invited to give, pray, campaign, volunteer and make lifestyle changes, partnering with Tearfund in this vision. 

As Marketing Executive - Supporter Journeys, you will be responsible for the delivery of supporter journey activity, planning and executing individual and church supporter journey activities across various channels, including direct mail, telephone, and digital.

Do you have the following experience?

• Delivering marketing/supporter engagement campaigns across multiple channels including direct mail, email and telephone.
• Knowledge of CRM systems and how to use data to design and monitor performance
• Project managing efficiently and communicating clearly with multiple stakeholders
• Monitoring and evaluating campaigns and adopting a test and learn approach

Do you have the following skills?

• Ability to see through projects from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Highly collaborative
• Ability to influence and work alongside senior stakeholders
• Strategic thinking, and desire to drive forward new ways of doing things.

If that's you, we'd love to hear from you!

Hybrid working: This role is eligible for hybrid working and you will be required to work from  Teddington's Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.

This a full time role 35 hours per week, flexible working patterns may be considered. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

This is a fixed-term appointment for 12 months to provide cover while the current postholder is seconded to another role within LSE.

The London School of Economics and Political Science (LSE) is one of the foremost social science universities in the world. Based in the heart of London with a global reach, we develop the people and ideas that shape the world. The Philanthropy and Global Engagement Division (PAGE) is integral to LSE’s capacity to realise our strategic direction through engaging with alumni and friends, staff and students, volunteers, organisations, and the wider community to increase philanthropic income for agreed School priorities. This is an exciting opportunity to contribute to the continued success of LSE’s ambitious Shaping the World Campaign, which aims to raise £750m and secure 300,000 volunteering hours by 2030.

The Senior Fundraising Support & Services Manager will lead a team of two Fundraising Support Executives, providing pre-award support to income-generating teams in the UK, USA and internationally. The postholder will oversee the structuring, costing, and management of proposals and funding agreements, lead pledge administration and philanthropic scholarship processes, and improve operational processes. They will also represent the team on LSE’s CRM replacement project, ensuring that system design and implementation meets operational and compliance needs.

The successful candidate will have:

· Experience leading fundraising or advancement operations within higher education, not-for-profit, or a comparable complex organisation.

· Thorough knowledge of UK and international fundraising practices, including tax-efficient giving.

· Strong leadership skills with experience managing and developing staff, and the ability to resolve complex problems and make autonomous decisions.

· Excellent communication, influencing, and negotiation skills, with the ability to convey technical information clearly and work effectively with a wide range of stakeholders.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

To apply for this post, please click the apply button. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page.

The closing date for receipt of applications is Sunday, 14 September 2025 (23.59 UK time). Regrettably, we are unable to accept any late applications.

Interviews are anticipated to take place in person during w/c 22 September 2025.