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The Royal College of Speech and Language Therapists (RCSLT) is seeking an Assistant Content and Engagement Officer who will play an essential role in helping the organisation build our relationship with our members through the creation of content and resources.
Who we are
The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists across the UK. The RCSLT has over 22,000 members and employs around 65 staff predominantly based in the London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
The Assistant Content and Engagement Officer plays a vital role in supporting the RCSLT by assisting with the production of top-quality content, tailored resources and information across print and digital channels.
In this role, you’ll use your strong editorial and organisational skills to help produce our award-winning members’ magazine, Bulletin, as well as other member communications, such as our fortnightly e-newsletter and our online blog, SLT Voices. You will manage our magazine peer review group and collaborate with internal experts. You’ll also contribute to supporting the wider content team and colleagues across the RCSLT with your expertise in content, editorial processes and brand guidelines.
You’ll take the lead in coordinating production workflows and providing essential editorial support to a small creative team. Your attention to detail and excellent writing skills will be key when proofreading, editing or creating content, whether for print, social media, our website, or communications campaigns. Above all, you’ll help ensure our content is consistently high quality, engaging and valuable to our members.
Location: Office-based (with hybrid working) or remote.
What we are looking for
We are seeking a detail-oriented and creative communications professional with strong editorial skills and a commitment to high standards and accessibility. The ideal candidate will have experience using editorial style guides and brand guidelines, writing and editing content for diverse audiences, and managing processes to meet deadlines. You will have experience working in member organisations and be comfortable collaborating with people from a range of backgrounds, including service users.
Key skills include editorial precision, the ability to prioritise under pressure and a willingness to learn and use tools like CMS, CRM and task management systems. Understanding the communication needs of a membership organisation and accessibility principles in both print and online formats is desirable. A commitment to equality, diversity and the aims and charitable objectives of the RCSLT is essential.
Feel free to include any examples of online published work; however, please note this is not necessary.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment, including hybrid working arrangements
- Generous pension scheme
- Life insurance cover
- Season ticket loan scheme
- Eyecare voucher scheme
- Family-friendly employer, including enhanced maternity and paternity leave
- Cycle-to-work scheme
- Access to an employee assistance programme and more!
How to apply
For more information and to apply, please visit our careers portal.
Closing date: Monday, 11 August 2025.
Interviews will take place virtually from 28 August 2025. The interviews will involve a task and a set of interview questions. The task will be sent to candidates the day before the interview.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
Our ISAC Service is a small team, providing specialist stalking advice, consultancy and support to high risk victims of stalking across Gloucestershire. You will be working in a multi-agency environment including police, other statutory bodies and third sector organisations to respond to and safeguard high risk victims, bridging gaps in their support.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required.
Key Responsibilities
- Work with high risk victims of stalking, providing a targeted service, promoting safety as the central issue and thus reducing the risk of serious harm or death.
- To provide this service both at time of crisis and in the longer term e.g. safety planning, risk assessing advocacy, support through the criminal justice/civil legal process and liaison with other statutory and voluntary agencies.
- Complete specialist risk assessments (SASH and DASH).
- Manage a caseload ensuring each person receives the appropriate service individual to their risk and needs.
- Provide proactive, trauma responsive and holistic support, with a focus on increasing safety and reducing risk.
- Work with criminal justice agencies via Gloucestershire’s multi-agency Stalking Clinic as well as a variety of partners including Victim Support, Children’s Social Care, GDASS and GRASAC to ensure a comprehensive approach to risk.
- Provide specialist advocacy to victims going through the criminal justice process.
- Attend Multi Agency meetings (Stalking Clinic) and Multi-agency Risk Assessment Conferences (MARAC) and Multi Agency Public Protection Arrangements (MAPPA) meetings as required.
- Give information and support to those experiencing stalking, enabling and empowering them to make positive choices about options available to them and assist them in regaining control of their lives.
- Support other agencies in the identification and referral of stalking issues via promotion of service and institutional advocacy.
- Offer professional consultancy, training and advice to other agencies on stalking.
- Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors, ensuring the service is accessible to all.
- Support colleagues and the Head of Service to monitor data and report on quality outcomes.
General
- Live and embody the FearFree values – kind, receptive, open, pragmatic, robust and expert.
- To promote the service to external agencies where applicable.
- Give information and support to service users regarding their other needs and refer them to other support services as required.
- Ensure our service is widely accessible – adapting practice as required to suit individuals.
- Work across a large geographical area to ensure locality is not a barrier to accessing services.
- Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm.
- Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working.
- Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues, via promotion of service and institutional advocacy.
- Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures.
- Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues.
- Support colleagues in all services across FearFree as required.
- Support the sustainability of the organization by participating in fundraising activities and sharing ideas and contacts for income generation.
- To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake all statutory and mandatory training, as required by the organisation.
For a full job description/person specification and to apply, please download the relevant documents from this website and return the completed forms to FearFree.
There is no specific closing date for this role and the vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Action for Refugees in Lewisham (AFRIL) is seeking our next Executive Director to lead our small, dynamic charity. You will be joining an impactful local organisation at a crucial time in our development. Since 2021 we have grown significantly and sustainably, developing new services based on client needs. You will be leading a highly competent and passionate team who are community minded and experts in their fields.
The Executive Director has overall responsibility for the day-to-day management of the charity, including finance and fundraising, as well as supporting the development and delivery of services. They will work with four experienced project leads to deliver and develop our core services: Casework and Advocacy Service, Rainbow Club Supplementary School, Destitution Service and Food Bank, and our Allotment of Refuge, as well as our Policy and external influencing work led by our Deputy Director for Casework and Policy.
We are seeking to appoint an exceptional candidate who can balance the demands of strategic leadership with the operational execution and development of our services and policy work. We are seeking someone with a high level of operational skill and accountability in operational management and governance. You will be responsible for the central services of the charity including finance, fundraising, legal, HR and communications. We are looking for a thoughtful leader who is passionate about staff and volunteer support. You should have experience and understanding of small charities and the external context within which we operate.
About us:
Founded in 2004, AFRIL supports refugees, asylum seekers and vulnerable migrants to lift themselves out of poverty, assert their rights, and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying issues that result in poverty. We engage in policy and legal interventions to affect change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We work with partners locally and nationally to deliver high quality services and advocacy.
Our Services:
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Casework and Advocacy – AQS and IAA accredited advice, casework and legal interventions in housing and homelessness, complex welfare rights, community care, asylum support, immigration, access to education and employment, healthcare and related matters.
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Destitution Project - supporting families to overcome extreme food poverty through regular food vouchers, fresh culturally appropriate food, toiletries, and essential household items plus small grants and a free café.
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Rainbow Club Saturday School - improving educational attainment, wellbeing, confidence and self-esteem, and raising the aspirations of disadvantaged primary age children.
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Allotment of Refuge - a welcoming and integrated community of food growers improving the health, wellbeing and healthy food access of children and adults seeking sanctuary in Lewisham.
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Immigration Project in partnership with Southwark Law Centre - free legal advice and representation to support families to regularise their UK immigration status in the UK.
In addition, we hold a monthly Members Forum, and use the evidence from our frontline work together with the testimony of our members to influence improved policy and practice.
AFRIL is currently in a good position, with the several long-term grants and statutory funding secured, and good relationships with community and individual donors. The Executive Director position represents an exciting opportunity to work with a passionate and highly competent team and the wider community to bring about real, positive change for vulnerable migrants, asylum seekers, and refugees in South East London.
AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.
We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.
Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.




The client requests no contact from agencies or media sales.
Department: NUS UK
Contract type: Permanent
Hours: 35.00
Salary: £41,802
Do you want to make change in the world?
Do you like to be creatively and intellectually challenged?
Do you love working with students, apprentices and young people?
Do you see education as a transformative force for individuals and society?
If you answered ‘Yes!’ then we’d love to hear from you.
Who we are
We’re one of the world’s largest student movements. Together with our 450 member students’ unions and 7 million students and apprentices, NUS are fighting to make education, and the world, better. We believe that education should be accessible and enjoyable for all – and our community of students, educators, activists and advocates are determined to make it happen.
Who you are
We’re looking for someone who is passionate about social justice and skilled in shaping national narratives. You’ll be an experienced UK Press Manager ready to lead our press and media engagement to ensure students' voices are heard across the country. In this exciting and influential role, you’ll act as our lead contact for journalists and media professionals, driving coverage of our campaigns and influencing work. You’ll craft compelling press materials, manage media enquiries, support our elected student leaders, and develop bold strategies to expand our reach and impact.
We’re looking for someone with a strong track record of securing media coverage, building relationships with press, and delivering communications that drive change. You should thrive in a fast-paced, political environment and be committed to equity, inclusion, and student-led activism.
Why apply?
In return for your passion and experience we offer the flexibility for work-life balance, a competitive salary for the non-profit sector and a great benefits package:
- 27 days holiday (increasing with service)
- Flexible working opportunities from day one
- Enhanced maternity, paternity, shared parental, adoption and sick pay
- Employee wellbeing support
- Paid Volunteering Days
- Other Benefits available: Company Pension Scheme, Free Flu vaccinations, Free Eye Test vouchers, Employee Assistance Scheme, Cycle to Work Scheme, discounts, Childcare Allowance, Health Cash Plan
We see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception and we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the non-profit sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
This is a full-time permanent post based at either our London or Stockport office, with options for flexible and hybrid working, or homebased within the UK.
Closing date for applications: Monday 18th August 2025 (23:59)
If you’re successfully shortlisted, we’ll see you at an interview on Thursday 28th August 2025
REF-222915
Do you have a passion for creating meaningful strategies that generates income for a charity?
Are you looking for a workplace where you're welcomed each day by supportive & friendly colleagues?
Where you lead and are part of a dedicated team?
Are you looking for a role where your work truly matters?
If your answer is yes, then Bluebell Wood Children’s Hospice might just be the perfect place for you.
Join our Income Generation Team as Fundraising Development Manager and bring more than just your skills, bring your purpose.
We’re looking for someone who’s driven by a genuine desire to make a difference. You take ownership creating plans, developing a team, acting with integrity, and show up as your authentic self. You value individuality, your own and others’ and thrive in a team that celebrates diversity, creativity, continuous improvement and compassion.
About us:
Our vision at Bluebell Wood is for every baby, child and young person with a life limiting condition to access specialist palliative care, where and when they need it. You will join our fantastic team where we all play our part in achieving our vision and creating an incredible culture for everyone.
Our services
Our uncompromisable support services are wide-ranging and bespoke to each family. We provide symptom management, end-of-life care, post-death care, short breaks, counselling, sibling support groups, music therapy, home visits and more.
We support families across a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families, staff and volunteers to use.
Every year we need to raise £6.7m to keep our doors open and only around 17% of our income comes from government sources, the rest must be raised through fundraising activity.
The role:
Reporting to the Director of Income Generation and Communications, this role will play a pivotal role in shaping and delivering our fundraising strategy. You will lead a talented team of six fundraising professionals, overseeing Corporate, Community, and Events fundraising. This is a fantastic opportunity for a creative and visionary manager who has a passion for innovation, team development, and income diversification.
The requirements:
You will be a strategic and results-driven fundraising professional with a proven track record in income generation across diverse streams. An inspiring and collaborative leader, experienced in managing and developing high-performing teams to deliver ambitious targets. Skilled in leading change and fostering a culture of innovation, with a strong ability to adapt strategies to evolving market conditions. Confident in cultivating and stewarding relationships with high-value donors, corporate partners, and stakeholders. Brings in-depth knowledge of fundraising compliance, budgeting, and performance reporting to ensure transparency, accountability, and sustainable growth.
What we offer:
A friendly, incredible working environment along with the following benefits:
· 25 days’ annual leave plus bank holidays with the option to buy and sell
· Employee assistance programme - including mental health care and out of hours GP access
· A commitment to your professional development
· Matched pension scheme of 5% of salary
· Enhanced maternity and paternity pay
· Free parking on main site
· Subsidised lunch
· Free tea and coffee
· Cycle to work scheme
· Eligible for NHS Blue Light Card
If you are passionate about making a difference, we cannot wait to hear from you. To join our team and contribute to the exceptional care at Bluebell Wood Children's Hospice Apply Now
We’re here to help every family who needs us make the most amazing memories




Face-to-Face Fundraising Area Manager
Reference: JUL20254890
Location: Flexible within Lancs
Salary: £30,075.00 - £32,108.00 Per Annum
Hours: Full-Time, 37.5 hours per week. Weekend work will be expected as part of the role
Contract: Permanent.
About the Role
As a Face-to-Face Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in Lancashire and Cumbria with coverage across this vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising.
This is a hands-on role-supporting, coaching, and motivating your team while also fundraising alongside them to lead by example.
You will be expected to visit Leighton Moss Reserve frequently as well as off-site venues between Lancs and Cumbria.
Key Responsibilities:
- Leadership & Coaching: Recruit, train, and develop a high-performing team of Fundraisers. Foster a positive team culture and lead by example to achieve fundraising targets.
- Performance Management: Monitor KPIs including membership volumes, average donation amounts, Gift Aid uptake, and attrition rates. Conduct regular reviews and provide coaching to continuously improve performance.
- Operational Oversight: Manage the daily logistics of your team, ensuring compliance with fundraising regulations and alignment with RSPB values.
- Travel & Flexibility: You will be expected to visit Leighton Moss Reserve frequently as well as off site venues between Lancs and Cumbria - A full UK driving licence is essential - Weekend work will be expected as part of the role.
What We’re Looking For:
- Proven experience in face-to-face fundraising and managing high-performing teams.
- Strong leadership skills with the ability to inspire and develop team members.
- Excellent communication and interpersonal skills.
- Knowledge of ethical fundraising practices and relevant codes.
- Ability to plan, organise, and think strategically.
- Comfortable giving and receiving feedback.
- Experience with leadership frameworks such as SMART objectives, root cause analysis, and Situational Leadership.
- Familiarity with the RSPB’s mission and values is highly desirable.
Benefits:
- Vehicle: Company van provided for work travel and expenses paid for - Van for work purposes only.
- Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year.
- Flexible Working: Hours tailored to suit individual circumstances
- Wellbeing Support: Free 24-hour employee assistance programme for staff and close family.
- Discounts: 20% off in RSPB shops and online store, plus holiday booking discounts.
- Pension: RSPB matches contributions up to 7%.
- Green Benefits: Cycle to Work scheme and green loans.
Additional Information:
- Please note that, given the travel associated with the role, applicants will require a valid drivers licence and be well-placed to reach all of this area.
- To reach the right candidate we are willing to cover relocation costs for this role.
Closing date: 23:59, Sunday, 10th August 2025
We are looking to conduct interviews for this position from W/C: 11th August 2025.
We reserve the right to close this advert at any time once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
RSPB are committed to ensuring our workforce reflects the communities they serve. People of colour and disabled people are currently underrepresented in our sector, and we particularly encourage applications from these groups.
This role will require completion of a DBS in addition to the standard pre-employment checks.The RSPB is an equal opportunities employer.
This role is covered by the Rehabilitation of Offenders Act 1974.This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract..
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a highly organised and proactive individual with strong project coordination skills to support the delivery of a high-profile clinical audit programme commissioned by the Healthcare Quality Improvement Partnership (HQIP).
You will take ownership of day-to-day project coordination for assigned projects, including monitoring progress against timelines and deliverables. You’re comfortable acting as secretary or deputy to committees or working parties.
You will work closely with the project’s Clinical Leads, Data and Methodology teams, and national stakeholders including NHS trusts, royal colleges, and patient representatives.
You have a strong attention to detail and can effectively manage multiple workstreams at the same time.
You also have experience in helpdesk support and managing inboxes for assigned research projects. You will have strong communication skills with both internal and external stakeholders. You can maintain databases and engage with local research leads to ensure project delivery. You are comfortable providing essential system support for data collection platforms.
About the Role
This role coordinates the activities within the RCoA Centre for Research and Improvement (RCoA CR&I), providing project coordination support to the RCoA’s research projects.
This role will support a national clinical audit, part of the National Clinical Audit and Patient Outcomes Programme (NCAPOP), commissioned by the Healthcare Quality Improvement Partnership (HQIP) and funded by NHS England. This is a multidisciplinary clinical audit, and the post holder will be expected to work closely with Centre for Perioperative Care (CPOC).
The RCoA CR&I is the national centre of excellence for health services research in anaesthesia and associated specialties. Its purpose is to define, evaluate and improve quality in anaesthesia, perioperative care and pain management.
Duties include but are not limited to:
- Maintain, update and implement assigned project plans and timetables, regularly updating line management with progress and slippages.
- Provide day-to-day project coordination for assigned projects, including system support for data collection platforms.
- Act as secretary, or deputy, to assigned RCoA committees or working parties.
- Provide helpdesk and inbox cover to assigned research projects.
- Maintain databases and regular contact with local research stakeholders and leads throughout the duration of assigned projects.
- Act as a first point of contact for all assigned research projects related matters and take responsibility for responses.
- Manage external stakeholder communications for assigned projects via email, updating project documentation and newsletters.
The Package
This is a full-time, fixed term position with a competitive employee benefits package, which includes (but is not limited to):
- 26 days of annual leave, plus bank holiday
- One additional paid day of leave for each employee for the purpose of celebrating their birthday
- Healthcare support through Benenden Health
- Up to 12% pension contribution
- Hybrid and flexible working
- Wellbeing hour once a week
- Cycle to work and employee discounts schemes
- Training and development opportunities
- Access to Mental Health First Aiders and Employee Assistance Programmes
About the College
The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports, and celebrates our differences.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.
Applicants must reside and have the right to work in the UK. No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for an Individual Giving Manager to join our Fundraising team.
Title: Individual Giving Manager
Salary: £41,000-£44,000 per annum, dependent on experience
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
Our team works to raise the essential voluntary income that helps Anthony Nolan to save the lives of people with blood cancer. You will do this by reviewing and developing the Individual Giving programme to achieve our £3.7 million income forecast, along with managing the expenditure budget. You will put in place an audience-centric and insight-driven Individual Giving programme and propositions to best recruit, retain and develop the existing base of supporters. You will bring strong financial modelling and analytical skills to ensure our programme is insight and income driven.
As the Individual Giving Manager, you will work with your team of two senior officers to implement an integrated programme, whilst also project managing key high-impact individual giving campaigns. You will ensure that all campaigns are managed effectively, implementing, and promoting best practice in integrated fundraising campaign management across regular giving, lottery, raffle, cash and emergency appeals, through channels ranging from F2F, digital, telemarketing and direct mail.
If you have excellent planning, project and line management skills across a range of mass-marketing channels, we would love to hear from you.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description on our careers page, and you can read more about what to expect on the Our recruitment process page.
Please note: We will be reviewing and interviewing suitable applicants on a rolling basis and may close this advert without warning if we have a suitable pool/have appointed someone to the position. We recommend you submit your application ASAP to avoid missing out.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Production Supervisor
Reporting To: Production Unit manager
Salary Range: £32- 36,000 (FTE) per annum (Dependent on experience)
Contract Type: Permanent
Location: Felix Food Factory (SE8 5HY)
Hours/Days per week: 37.5 hour per week, 8.5 hours per day (between 8am - 8pm). Monday – Saturday (5 days on, 2 days off). Operating hours to start with for the operation will be Monday - Friday 8am – 6pm.
Requirements: The Felix Project can only employ applicants who currently have the right to work in the UK.
About The Felix Project
The Felix Project is London’s largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix’s Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger.
Our Values
Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project including our recruitment & Selection process.
We solve it differently - We make it happen - We do it together - We do it with heart.
Purpose of the Job
We are looking for the Production Supervisor to play a key role in our brand-new Production team under project ‘Unit 17’.
You will be the on the ground senior leading the teams in the daily tasks to be completed, working as the connection between the management team and the team members and volunteers. Working hands on within all the production lines, leading by example and supporting the team across the operation.
This is an operational role, mainly based on the production floor but with a range of reporting and administrative tasks involved. You will report into the Production Manager and work closely with them on the day to day running of the unit as well as supporting covering their duties when they are away.
You will be supervising and supporting the teams to deliver on each day’s production targets as well as ensuring that all rules and HACCAP plans are followed correctly, providing real time feedback to the management team on any issues and resolutions taken.
More about Unit 17
In early/mid 2025, we opened our second production facility as part of the Coronation Food Project. The Coronation Food Project was set up to celebrate His Majesty King Charles 75th birthday and seeks to bridge the gap between food waste and food need across the UK.
We will be taking in surplus food from our supplier network and creating a range of products which have added value and extended shelf life. A particular focus will be seasonal produce gluts, using ingredients which we may otherwise not be able to redistribute.
Using four key processes (re-packaging, jarring / preserving, dehydrating and freezing), we will create a range of products which will be used in these three main ways:
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Distributed to our partner community organisations as ‘ready to eat’ or ‘easy to use’ products for their service users - always delicious, achieving relevant safety standards and meeting the needs of the eventual end user.
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Used in the East London Central Production Unit (CPU) to support creating Felix Ready Meals.
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Used in Unit 17 in the creation of other products (for example frozen produce later used to make jarred sauces or preserves)
A typical day at Unit 17 will likely include planning new product/s based on the ingredients available that day, agreeing relevant food safety requirements and working in line with this, working with the production team and volunteers to prepare, produce and package delicious products, planning for future products and project work.
Duties and Responsibilities
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
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Day to day supervision of the operations team, with a hands-on supportive approach
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Liaising closely with the management team on the targets and goals for each production cycle
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Support in the delivery of all required H&S, Food Safety and HACCAP requirements and reporting on these areas
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Working with all internal stake holders across the departments at the Felix Project
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Feeding into the reporting and delivery of the units stated KPI’s and production goals
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Ensuring that the equipment is always being used productively and correctly
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Taking a leading role in the training of the staff and volunteer teams
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Responsible for the operational record keeping and due diligence paperwork being used correctly
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Reporting any operational issues or challenges faced in a timely and open manner
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Ensuring all team members are completing their duties across the operation, including the production space, office spaces, urban farm and any other relevant areas.
Person Specification
This is a brand new and unique operation and requires someone with experience and an openness to creating and delivering on a new project. Someone who believes in the mission we have as an organisation and wants to put their experience and knowledge into a mission driven project. We believe in an upbeat and enjoyable working environment but one that is driven to meet our targets and strategic goals.
Whilst previous experience and knowledge within food production is essential, we are looking for someone who wants to grow into the role and be able to develop themselves and their knowledge whilst we develop this new operation.
Essential Criteria
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Experience within a food production operation or similar
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Comfortable with all relevant aspects of Health & Safety and Food Safety procedures in a food manufacturing environment
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Previous experience working to and reporting on HACCAP plans
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Clear eye for detail, team player, enjoys the work they do and a strong work ethic.
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Strong people skills, a positive attitude and belief in an ethical, equitable and enjoyable working environment.
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Comfortable in working in a fast changing and growing work environment.
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Strong administrative and organisational skills
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Intermediate computer literacy and strong written and verbal communication skills.
Desirable skills/knowledge relevant to this role
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Previous experience in the charity or surplus food environment
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Level 3 or higher Food Safety qualified
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Experience in dehydration, pasteurization and food packing
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Experience working with or managing volunteers
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A passion to reduce food waste and reduce food insecurity
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A desire to develop within an innovative environment
Equity Diversity Inclusion & Belonging
At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.
Application procedure
Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.





Department: NUS UK
Contract type: Permanent
Hours: 35.00
Salary: £41,802
Do you want to make change in the world?
Do you like to be creatively and intellectually challenged?
Do you love working with students, apprentices and young people?
Do you see education as a transformative force for individuals and society?
If you answered ‘Yes!’ then we’d love to hear from you.
Who we are
We’re one of the world’s largest student movements. Together with our 450 member students’ unions and 7 million students and apprentices, NUS are fighting to make education, and the world, better. We believe that education should be accessible and enjoyable for all – and our community of students, educators, activists and advocates are determined to make it happen.
Who you are
We’re looking for an experienced movement builder to make the student movement a powerful force in the UK. The Movement Development team is a new team in NUS, focusing on building an inclusive student voice and strong and healthy student activism that can unlock the collective power of the 7 million students and apprentices we represent. We will achieve this through projects that;
- develop the means for marginalised and under-represented student groups to campaign together; ranging from growing the Liberation Collective for racialised, women, LGBT , trans and disabled students, to building new structures for strong student voice in further education
- convene a political student and youth movement, strengthening its voice in civil society through organising and democratic engagement
- equip students with the skills, democracy and tools to build resilient campaign communities
You’ll be excited by the power and potential in the student movement, and you’ll have the magical combination of campaign and project management skills along with the aptitude for navigating political spaces and forging relationships across our diverse movement of member students’ unions, student activists and stakeholders. Initially you’ll manage our liberation and equality work but there will be scope to lead a broad range of projects as we grow.
Why apply?
In return for your passion and experience we offer the flexibility for work-life balance, a competitive salary for the non-profit sector and a great benefits package:
- 27 days holiday (increasing with service)
- Flexible working opportunities from day one
- Enhanced maternity, paternity, shared parental, adoption and sick pay
- Employee wellbeing support
- Paid Volunteering Days
- Other Benefits available: Company Pension Scheme, Free Flu vaccinations, Free Eye Test vouchers, Employee Assistance Scheme, Cycle to Work Scheme, discounts, Childcare Allowance, Health Cash Plan
We see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception and we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the non-profit sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
This is a full-time permanent post based at either our London or Stockport office, with options for flexible and hybrid working, or homebased within the UK.
Closing date for applications: Monday 18th August 2025 (23:59)
If you’re successfully shortlisted, we’ll see you at an interview on Tuesday 2nd September 2025
REF-222941
Action for Refugees in Lewisham (AFRIL) are recruiting for an Expert by Experience Coordinator to join our supportive and growing team. The Expert by Experience Coordinator is a new role in our small dynamic charity. The postholder will work to ensure the voices and perspectives of individuals with lived experience of asylum and forced migration are integrated into the design and delivery of AFRIL services and policy work. This role involves facilitating communication, promoting co-production, and empowering individuals to share their expertise to improve services and guide policy priorities.
The post involves coordinating our monthly Members Forum, and working with the core team to feed this into policy and service development, alongside thematic and sometimes practical support to our Allotment Steering Group, Rainbow Club Youth Council and Asylum Hotel Residents Forum. The postholder will develop the AFRIL ambassadors scheme, creating opportunities for former clients to continue to be involved in shaping AFRIL, and work with the Director to develop a governance level co-production structure as agreed with the Board of Trustees.
We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset.
About AFRIL
Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.
AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:
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Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status).
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Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.
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Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data.
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Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment.
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Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status.
We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.
AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.
We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.
Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than one side of A4) detailing how you meet the person specification.
Please submit your CV and a cover letter – no more than one side of A4 – detailing how you meet the person specification for the role by 23:30 on Wednesday 27th August 2025.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.




Salary: £43,000 (including £3,000 London Weighting)
Contract: Permanent, Full-time
Location: Flexible, with regular travel to London
Closing date: 18th August
Benefits: 30 days annual leave (plus bank holidays), cycle to work scheme, employee assistance programme, and more
We are proud to be partnering with the Cystic Fibrosis Trust to recruit a Philanthropy Manager (Major Donors) to join their ambitious Philanthropy and Corporate Partnerships team. The Trust is the only UK-wide charity dedicated to fighting for a life unlimited by cystic fibrosis, and this role is a fantastic opportunity to help drive transformational change for people living with the condition.
In this role, you will manage and grow a portfolio of high-value major donor relationships, securing five-figure and multi-year gifts to support the Trust’s vital work. You’ll work closely with senior stakeholders, Trustees, and volunteers to cultivate new prospects, deliver exceptional stewardship, and develop compelling proposals that align with the Trust’s strategic priorities.
To be successful in this role, you will need:
- A proven track record of securing five-figure gifts from high-net-worth individuals
- Experience designing and delivering high-impact stewardship programmes and events
- Strong relationship-building skills and the ability to influence and inspire at all levels
- Excellent written and verbal communication skills
- Strategic thinking and the ability to manage competing priorities
For an informal discussion about the role, please contact Ashby Jenkins Recruitment and ask to speak to Harry.
Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.
If enough applications are received, we reserve the right to close the application period early.
Please quote reference 2670HW when applying.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reference Number: V550
Job Title: Communications Officer
Location: Remote with travel around the UK required
Contract Type: Permanent
Hours: Full-time (35 hours per week)
Salary: £30,000
DBS/PVG: Basic
Job Family: 4
Line Manager: Head of Brand and Communications
Closing Date: 12 August 2025
Start Date: As soon as possible subject to notice periods
Interview Dates: Week commencing 25 August 2025
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. We’re looking for a creative and people-centred Communications Officer.
About the role
We are looking for a creative and proactive Communications Officer to join our small but dynamic Brand and Communications Team. This role requires a basic DBS/PGV check. Our team plays a key role in supporting the work of Volunteering Matters across the UK, ensuring that the impact of our projects, staff, and volunteers is shared widely with both internal and external audiences. This role is an exciting opportunity for someone who enjoys storytelling, engaging with diverse audiences, and amplifying the voices of communities and volunteers.
A core focus of this role will be getting to know the incredible work happening across the UK, collecting updates from our projects, and sharing these stories with key stakeholders. As part of our friendly team, you will also have a specific focus on supporting internal communications and content creation to ensure our messaging is clear, inspiring, and reflective of our mission. Our volunteers and the people we support are at the heart of everything we do, and we are looking for someone who shares our strong commitment to these values. A belief in the power of communities and a desire to champion volunteers of all ages and backgrounds is essential for this role.
Key tasks include:
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Support the development and execution of a comprehensive internal communications strategy that drives colleague engagement and strengthens a unified organisational culture aligned with strategic objectives.
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Develop and disseminate impactful, timely, and relevant internal communications content that resonates with colleagues across the organisation.
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Provide operational and administrative support to the Brand and Communications Team to enhance our efficiency and reach.
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Monitor and evaluate the effectiveness of internal communications efforts through rigorous analysis of feedback, metrics, and data insights, leveraging findings to refine and optimise strategies at a national level.
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Collaborate with cross-functional teams to ensure all internal communications initiatives reflect and reinforce the organisation’s core values, mission, and strategic vision.
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Provide guidance, training and support to various departments in crafting effective internal communications materials, ensuring consistency in tone, style and branding.
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Create inspiring and straightforward stories with a focus on powerful imagery and video content.
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Work closely with communications colleagues in the #iWill Movement to champion youth social action.
About you
You’ll be a creative and thoughtful communicator who enjoys working collaboratively and is passionate about people’s stories. You’ll bring a strong visual eye, great interpersonal skills, and a commitment to ethical storytelling.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
Education Manager
Salary: £42,285
Letchworth Garden City/ home working (hybrid)
Full time: 35 hours a week
Permanent
Flexible working considered
Are you a person with a can-do attitude? Do you have experience in running events and would you like to develop your skills further? We may have the perfect role for you!
Join our friendly team
We are looking for someone with strong project management and relationship building skills, who will enjoy a high quality professional educational programme. Ideally you will have experience of delivering and designing education and training programmes for health professionals, but for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.
Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.
The role
This position has a key role in delivering the MS Trust’s goal of driving excellence, equity and consistency in treatment and support for people with MS. Working closely with the Head of Health Professionals and Education, it will deliver our flagship conference for professionals working with MS, deliver two fully accredited Foundation Modules, and broaden the reach of our health professional education programme.
What we can offer
· 28 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
· Death in Service benefit.
· Enhanced maternity, paternity and adoption pay.
· Sick pay.
· Hybrid working.
· Employee assistance Programme
· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
· Learning and development policy to develop all staff.
· Cycle to work scheme, Volunteering day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 4 August 2025, 5pm
First Interviews: 14 August 2025
To provide trusted information. Secure the future of MS specialist services in the UK. Improve the understanding of the needs of people living with MS
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Responsibilities
Supporter Services
- Lead the development and delivery of the new supporter services function considering people (capability, capacity and culture), processes, tools and technologies needed to deliver outstanding customer service so new and existing supporters feel valued and connected to the ESU’s mission.
- Design and implement supporter recruitment, development and retention plans including welcome journeys and approaches for reactivating dormant supporters.
- Work closely with the Marketing team to create segmented messaging to highlight the impact and value of the ESU’s work to Alumni, Members and Volunteers in the UK.
- Oversee payment processes and supporter payment journeys on our CRM, Salesforce.
- Work with the Marketing team to design ad hoc impactful events in person and online to convene our global audience.
- Work with the Marketing team to promote our flagship events to our supporter audience to encourage attendance.
Volunteering
- Design and implement a volunteering strategy which includes automating the volunteer experience, recruiting new volunteers and promoting ESU volunteering opportunities to relevant organisations as well as current and future supporters
- Own the volunteer training programme, including reviewing and refreshing training and ensuring all volunteers are appropriately trained.
- Match volunteers to ESU competition heats and resolve queries escalated by the Supporter Engagement Coordinator.
- Form partnerships with relevant organisations to grow the ESU’s pool of volunteers.
- Work with the Education team to create a high quality volunteer experience
Skills and Experience
Essential:
- 5+ years experience working in a partnerships, supporter services, volunteering or account management role
- Demonstrable experience of having delivered successful services to a range of supporters/customers.
- Demonstrable experience of developing and delivering meaningful supporter journeys across multiple channels
- Demonstrable experience of growing and sustaining a pool of high quality volunteers through successful recruitment and development strategies
- Demonstrable experience of using a CRM (preferably Salesforce) to identify trends and drive improvements.
Desirable:
- Educated to degree level in a relevant subject such as marketing or communications
- An understanding of the nature and importance of the ESU’s charitable work and a strong commitment to increasing the reach of the organisation’s work.
- Experience of writing volunteer training programmes
- Experience working with international volunteers
- Ability to juggle multiple tasks and competing priorities within a fast-paced environment
- Experience of writing for different audiences.
- Line management experience
- Excellent data management skills and capability in Microsoft Office, Salesforce, Mailchimp Survey Monkey.
Benefits:
- Generous Company Pension
- 28 days annual leave plus 8 days Bank Holiday
- Employee assistance programme
- Group Life Assurance
- Cycle to work scheme
- Season ticket loan
- 24 Virtual GP
The client requests no contact from agencies or media sales.