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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CRM and Supporter Care Lead
37 hours per week.
Salary: £30,984
Treetops is entering one of the most exciting periods in its history.
With a bold new hospice strategy, we’re creating a future model of care that’s innovative, sustainable and centred around the people we support. This transformation will enable more nursing in our community and stronger end‑of‑life support across the UK. To help drive this forward, we’re investing in our Marketing Team.
We’re looking for a talented and proactive CRM and Supporter Care Lead to take ownership of our CRM system and elevate the way we engage with our supporters. You’ll play a vital role in ensuring every supporter feels valued, appreciated and connected to the impact they make.
Reporting directly to the Head of Marketing, you’ll be the charity’s go‑to expert for CRM and supporter care. You’ll champion data quality across all departments, shape supporter journeys, and set the standards that ensure Treetops delivers exceptional supporter experiences at every touchpoint.
This is a fantastic opportunity for a passionate, analytical professional to shape a role with real influence, putting Treetops at the forefront of supporter data and supporter care.
Key Responsibilities
· Take full ownership of the primary CRM database, ensuring it is used effectively and consistently across the organisation
· Lead on supporter data management, ensuring information is accurate, up to date and handled correctly by all departments
· Ensure the primary CRM holds all relevant supporter data from every source and database
· Champion supporter care at Treetops, setting standards that ensure supporters receive timely, meaningful and personalised communication
· Lead on supporter journeys, including thanking processes, ensuring they are well‑designed, functioning and regularly reviewed
What we’re looking for
An organised, analytical professional with excellent data skills and the confidence to lead our CRM and Supporter Care strategy. You’ll bring:
· Experience managing CRM databases
· Strong Excel skills, including data manipulation and transfer
· Experience developing supporter or customer relationships
· Experience handling and processing large datasets
· Knowledge of database queries, reports and imports
· The ability to communicate technical information clearly to non‑experts
How to apply
For an informal conversation about the role, contact Michael Younger, Head of Marketing, on 0 1 1 5 8 6 5 6 0 3 8.
Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited to interview.
Treetops Hospice welcomes applications from all who meet the criteria, regardless of age, race, gender, disability, belief, sexual orientation or socio‑economic background.
Thank you for your interest in joining Treetops Hospice. Applicants must already have the legal right to work in the UK.
Ready to lead our CRM and supporter care strategy? Apply now by sending your CV and a standout cover letter — we’d love to hear from you.
Closing date: Friday 17 April 2026
The client requests no contact from agencies or media sales.
About Eden Project
Eden Project is an educational charity with a unique community outreach programme with UK wide reach demonstrating engagement, positive action for people and planet and the creation of real social capital on a mass scale. The post holder will co-lead the community engagement and development of participation in activities for the Big Lunch programme, building skills and confidence in community action. Building a variety of entry points for Big Lunch Organisers to join the peer-to-peer Network across the UK, the role holder will provide support, signposting and networking opportunities for participants as they develop their own ideas.
About the role
We are looking for an enthusiastic and experienced Community Engagement Lead to co‑lead the development of our community engagement offer across the UK.
This role focuses on growing year‑round participation in The Big Lunch, strengthening peer‑to‑peer networks, and supporting people to build skills, confidence and momentum for community action and nature connection. You will design and deliver engaging online and in‑person activities, nurture relationships with participants and partners, and help ensure that community‑led action is visible, celebrated and sustained.
You will work closely with colleagues across Communities, Partnerships, Research and PR, and alongside another Community Engagement Lead, to shape shared objectives and a collective action plan.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full-time role (see operation of 28-hour week below). We are open to considering applications for a part-time role that would require job share.
Home Based Working in the UK (some access to a London office or co-working spaces across the UK available, flexible working policy).
Action for Global Health is a membership network of over 50 organisations working to improve global health. Its vision is a world where everyone can access quality healthcare without financial hardship, achieving true health equity.
AfGH’s strategy, extended to 2029, aims to ensure that stronger commitments from the UK Government help more people worldwide access affordable, high-quality healthcare suited to their needs. The network works by bringing together member organisations, civil society groups, and people with lived experience of health inequality - especially from low- and middle-income countries - to influence UK policy. It acts as a key link between global health civil society and government departments such as the Foreign, Commonwealth & Development Office and the Department of Health and Social Care, guided by its 10 health-equity principles.
AfGH is an independent network hosted by STOPAIDS, which provides legal, financial, HR, and administrative support.
The Advocacy Manager role helps lead AfGH’s advocacy strategy, working with the Director to coordinate campaigns and policy engagement to advance global health equity. Please download the full job description for more details.
Benefits of working at Action for Global Health (hosted by STOPAIDS)
We offer a number of benefits, including:
Closing date: 6th April 2026
Please note that should sufficient applications be received we reserve the right to close this advert early.
STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, HIV status, national origin, genetics, disability, or age.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are looking for a Regional Development Officer for Glasgow. In this role, you will be a warm, visible ambassador for Mary’s Meals – igniting enthusiasm, inspiring action, and helping people across your region join our mission and help feed more children. We require someone to be based in or a short commutable distance to cover the region.
By building genuine, values‑driven relationships and using insight to guide your priorities, you’ll nurture local networks, identify high‑potential opportunities, and confidently grow income, participation, and supporter engagement. Through strategic, outward‑facing work, you’ll turn first conversations into committed, long‑term support that strengthens our movement and fuels our mission.
Working closely with the Head of Scotland you will co-create and deliver a tailored local growth plan that reflects your region's communities and opportunities. You will represent Mary’s Meals across schools, churches, corporates and community partners and playa pivotal role in activating supporters, mobilising volunteers, and sharing compelling local stories.
Operating with high autonomy, you will use insights and data to focus on high potential and growth areas, and collaborate closely with our Philanthropy & Partnerships, Supporter Experience and Communications teams to deliver seamless supporter journeys and strong storytelling. Everything you do will reflect Mary’s Meals’ warmth and dignity, helping us reach more children through relationship-led growth.
To apply for the role of Regional Development Officer based at Mary’s Meals UK, please follow the apply instructions on Charity Job and you will be directed to our website.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Thursday, 2 April
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: If you have any special requirements or adjustments before an interview, please let us know.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Give as you Live Ltd are an innovative online fundraising platform enabling members to generate free funds for UK charities through a suite of fundraising solutions.
We are growing our team and are looking for an enthusiastic, efficient and motivated individual to join our team as a Platform Sales Manager.
The Platform Sales Manager plays a critical role in driving the company’s growth by identifying, engaging, and converting potential clients for our fundraising platform.
By understanding challenges and positioning the platform as a solution, the Platform Sales Manager will help charities improve their fundraising through our technology. The role also involves maintaining long-term relationships, collaborating with the technical and marketing teams, and providing insights to enhance our offerings and sales strategies.
The client requests no contact from agencies or media sales.
We are looking for a committed and proactive Safeguarding, Complaints and Assurance Officer to play a vital role in strengthening our organisational governance and ensuring the safety, wellbeing, and satisfaction of the people we support.
This is an exciting opportunity to join our charity at a pivotal time and help shape best practice, champion learning, and support continuous improvement across safeguarding, complaints management, and organisational assurance.
About the Role
As our Safeguarding, Complaints and Assurance Officer, you will:
Safeguarding
Complaints Management
Assurance, Risk & Continuous Improvement
About You
We’re looking for someone who is:
Essential experience:
Desirable experience:
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
Our values
All our work is underpinned by the following universal human values:
Information about the role:
For further information, please see the attached job description.
Please note, driving licence and own vehicle are required.
Salary: £30,000 per annum
Hours: 30 hours per week, Monday – Friday
Location: Home based but there is a requirement to be based in The Midlands
Benefits
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Make a difference. Protect children’s rights. Strengthen trust.
NYAS (National Youth Advocacy Service) exists to ensure children, young people, and vulnerable adults have a voice. Every day, our work changes lives. We are now seeking a full time (35 hours a week) Compliance Manager to play a critical role in safeguarding the organisation, supporting ethical decision making, and enabling us to deliver the highest standards of service.
This is a senior and influential position – ideal for someone who combines meticulous attention to detail with a deep passion for governance, integrity, and doing what’s right. If you want your work to have genuine social impact, this is the role for you.
About the role
As our Compliance Manager, you will lead and embed a proactive, prevention focused approach to compliance, governance, and ethical risk management across NYAS. The role can be homebased depending on location, but monthly travel to NYAS offices will be required.
You will:
This role is essential in protecting NYAS, strengthening public trust, and ensuring that everything we do is safe, accountable, and ethically grounded.
About you
You will bring:
Why NYAS?
At NYAS, you’ll join a passionate, supportive team working toward an important cause. We are committed to helping you succeed and are proud to offer:
We welcome every voice
NYAS is proudly committed to equality, diversity, and inclusion. We value the unique experiences and perspectives that every individual brings. We actively welcome applications from people of all backgrounds, including those with lived experience of the care system, minoritised ethnic groups, disabled applicants, LGBTQ+ applicants, and anyone who can help us broaden our thinking and deepen our impact.
We are a Disability Confident Employer, and we will make reasonable adjustments at any stage of the recruitment process.
Ready to make a difference?
If you are motivated by purpose, take pride in high quality governance, and want to help shape a resilient, ethical charity that protects children’s voices and rights, we would love to hear from you.
Apply today and help us continue making a lasting impact.
Interviews will be held on 21st and 22nd April 2026. Please indicate if you have a preference in your application.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Charity People is delighted to be partnering with the Social Research Association to recruit a permanent Communications Manager.
An educational charity and membership body, the Social Research Association aims to drive excellence in the conduct, development and application of social research to deliver lasting benefits to the social research profession and the wider public good. With around 1600 members who work in government, academic, the voluntary and private sector or as freelancers, the organisation's key activities include training, events, ethics reviews and regular publications.
You'll be joining the small, supportive team at an exciting time following a period of investment in its membership offering and in the lead up to its 50th anniversary in 2028.
Contract: Permanent role, offered on either a full time or part time, four day per week basis, with flexible working options offered and fully supported
Salary: £38,000 to £43,000 per annum
Location: Home based role with occasional travel required for events or Team Days, anticipated at around 10 days per year with travel reimbursed
Closing date for applications: 9am on Thursday 2nd April
Interviews: Interviews will be held on Friday 24th April
The incoming Communications Manager will have real ownership of the communications output for the organisation as well as strategic influence, while retaining day to day responsibility for the delivery of messaging.
This is an excellent opportunity for someone who has been leading communications projects or channels and is now ready to lead strategy - someone who wants more autonomy, broader responsibility, and the chance to shape the voice of a respected membership organisation.
Core responsibilities within the role will include:
This position is perfect for someone ready to take a step up to take on more strategic responsibility, or someone already working at Manager level.
You'll thrive at the Social Research Association if you enjoy combining hands-on delivery with bigger-picture thinking, and if you're excited by the idea of shaping an organisation's communications approach.
Key experience and skills required for the role are as follows:
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by using 'apply now' button on the advert.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Job Summary
We are seeking an individual with experience in communications and public affairs, to develop the campaigning activity of the First 1001 Days Movement. The Movement is a campaigning alliance of over 200 charities and professionals who work together to inspire, support and challenge decision makers to value and invest in babies’ emotional wellbeing and healthy development.
The Movement is hosted by the Parent-Infant Foundation – the only national charity driving the growth and quality of parent-infant teams, across the UK.
This is the perfect role for an organised and motivated individual who shares our commitment to making sure every baby gets the best start in life. You will have the opportunity to build relationships with parliamentarians and leading charities in the sector.
This is a home-based role, working closely with colleagues at the Parent-Infant Foundation, and with the First 1001 Days Movement’s Steering Group.
In your supporting statement, please describe why you want this role and demonstrate, with examples, how you meet elements 1-8 of the experience and skills.
Please ensure that your CV and Supporting Statement are each no more than two pages long and that each document is provided as a pdf file.
The deadline for applications is Monday 11th May at 9:00
Interviews will take place week commencing 1st June
Successful appointment to this post may be subject to satisfactory references.
The client requests no contact from agencies or media sales.
At Rethink Mental Illness and Mental Health UK, we’re transforming what support looks like for people severely affected by mental illness. To help us reach even more people, we’re looking for a Prospect Research Manager to shape and lead our prospect research function—providing the intelligence, insight and strategic direction that will fuel our fundraising growth.
If you’re a curious, analytical thinker with a passion for uncovering opportunities and turning insight into impact, this could be your next step.
Online interviews for these roles will be held on 14th, 15th and 16th April.
About the role
As our Prospect Research Manager, you’ll be the driving force behind our high-value prospecting strategy across Philanthropy, Trusts & Grants, and Corporate Partnerships.
You will:
In short: you’ll make sure our fundraisers have the intelligence they need to build strong, meaningful relationships that change lives.
Who you’ll work with
You’ll collaborate across our high‑performing Fundraising team, including:
This is a role where your insight will influence decisions at every level.
About you
You’ll thrive in this role if you bring:
Essential skills & experience
Desirable, but not essential
Why join us?
Working across both Rethink Mental Illness and Mental Health UK means you’ll be part of a team that generates nearly £6 million annually to support life-changing services, campaigns, and programmes.
Your insight and leadership will directly contribute to better outcomes for people living with mental illness—and that’s something you can feel proud of every day.
Ready to make a difference?
If you’re excited by the thought of leading insight-driven fundraising research—and want to help us create a world where everyone affected by mental illness gets the support they deserve—we’d love to hear from you.
Apply today and help us drive meaningful, lasting change.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 6 months.
The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events, with one in June and another in October.
We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential.
The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role.
Specifically, the role of the Events Manager involves:
Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT’s programme of events.
Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors.
Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally. This also includes leading on logistics for the Annual Awards.
Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors.
Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints.
Evaluating and reporting on events to committees including the Board of Trustees.
Business and project management
Devise and manage project plans, risk registers and budgets for events and associated areas of operations.
Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers.
Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences.
General
Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK.
Contribute to the development and implementation of the Strategy.
Undertake training to ensure appropriate skills are acquired or developed.
Provide occasional holiday and sickness cover for posts at the same or lower grade.
Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post.
If you would like to hear more about this opportunity, please apply for further details.
Are you a focused leader with a passion for retail and commitment to making a difference? Barnardo's is looking for a motivated and experienced Area Business Manager to lead our retail teams across Northern Ireland, driving income that directly supports vulnerable children and young people across the UK.
The role is full time (36.25 hours per week) permanent and home based with regular visits to stores across Northern Ireland. The ideal candidate should live within this area or a commutable distance.
At Barnardo's, we believe in children – and every sale in our stores helps fund vital services that transform lives. This is your opportunity to lead with purpose while making a real impact.
What You'll Be Doing:
As Area Business Manager, you'll be responsible for the overall performance of a portfolio of retail stores. Your focus will be on:
Previous multi-site retail experience is essential and an understanding of the charity sector preferable but not essential.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
*As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
The client requests no contact from agencies or media sales.
Role outline and purpose
The Partnerships Manager is responsible for managing and growing sustainable, mutually beneficial partnerships. Developing high-value strategic partnerships to deliver income and additional support, in line with our overarching objectives and ambitious income targets.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long term vision of a UK without the need for food banks.
Role responsibilities
· Provide day to day relationship management for a portfolio of partnerships ensuring that all activities comply with applicable law and the Code of Fundraising Practice. Aligning closely to ensure Trussell’s obligations to partners are met.
· Assess and create growth opportunities for partnerships, maximising income and delivering on our overall charitable strategy and objectives.
· Work with colleagues across directorates to ensure that partnerships deliver tangible impact and that partners have the resources to enable them to communicate benefits to employees, customers and other stakeholders.
· Participate in regular 1:1s and annual reviews, contributing to the identification of objectives and targets, and monitoring of progress towards them.
· Actively contribute to a culture of innovation, resourcefulness and best practice to make the best use of time and skills in the team.
· Lead on team projects that support our team goals, helping to contribute to the development of team resources in support of our aim of delivering bigger, better partnerships.
Person Specification
Technical skills and minimum knowledge:
· Experience and knowledge of Corporate and Trust Fundraising or applicable background
· Use of Salesforce or similar cloud-based software tool
· Funding awareness and knowledge of various corporate sectors, trusts and foundations
· Knowledge of what a successful partnerships campaigns entail
· The ability to create and deliver compelling proposals
· The ability to communicate effectively and to motivate commercial partners, trusts and foundations
· Excellent relationship management skills, working collaboratively with multiple stakeholders and different teams
Behaviours and competencies:
· Demonstrates a commitment to the values of Trussell
· Demonstrates empathy for people from disadvantaged, marginalised or socially-excluded backgrounds
· Role models inclusive behaviours and values
· Demonstrates resilience, resourcefulness, flexibility and perseverance
· Analyses and communicates complex information effectively to different stakeholders
· Works with others as one team, actively listening and collaborating to achieve a shared vision. Building strong internal relationships, sharing information and expertise
Key Stakeholders
· Partnership Development team
· Together with Trussell programme team
· Foodbank Resilience programme team
· Finance team
· Impact Measurement team
· Making Social Security Work programme team
· Corporate Partners, Trusts and Foundations
The client requests no contact from agencies or media sales.
We are looking for a part time Fundraising & Development Lead to join a small, ambitious global charity and play a critical role in securing funding from Trusts and Foundations to deliver innovative development initiatives.
The ideal candidate would bring senior-level fundraising experience from a similar role at an NGO, organisation, or charity with an established network of executive relationships in major foundations.
This is a remote working role.
The charity
An ambitious, fast paced and passionate global development charity, dedicated to to collaborating world wide to make a lasting social impact. A small charity having a big impact, with an innovative start up culture with staff in the UK and Europe . This role will report into the Director and work closely with another part time highly experienced trusts and foundations fundraiser.
The Role
This is a new business focused role, where you will be required to build a high value pipeline of suitable donors and develop and deliver compelling high value bids for support.
Applications & Fundraising Development
Lead the development of high-quality grant proposals, ensuring proposals are compelling, well-written, and tailored to meet the requirements and priorities of each donor.
Relationship Management
Oversee the complete grant lifecycle, from initial lead to application to reporting and closeout.
Build and maintain relationships with current and prospective donors, program officers, and other key stakeholders.
Events and Networking and Representation
Effectively convey the charity mission, vision, and programs to potential donors, organising fundraising events while overseeing teams of volunteers and probono partners.
The Candidate
Senior-level fundraising experience from a similar role at an NGO, organisation, or charity.
Extensive existing network of senior executives with major global foundations and organisations.
Proven track record of identifying and closing deals for 6 - 7 figure gifts.
IMPORTANT NOTE
This charity is reviewing applications on a rolling basis so please get in touch ASAP to find out more. Please note the post must be based in the UK.
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.
You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement.
You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.
By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).
You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.
Key Responsibilities and Duties:
Strategic Leadership:
Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities
Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required
Comms & Marketing:
Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources
Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience
Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice.
Influencing & Public Affairs:
Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful
Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities
Build our credibility as a thought leader in the sector
Stakeholder Engagement & Partnerships:
Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact
Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do
Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries
Reputation, Brand Management & Marketing:
Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels
Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector.
Membership, Events & Communities:
By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).
Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications
Develop framework for Communities of Practice and strategy for engagement and growth
Supporting Bild and RRN spokespeople with PR and media outreach
Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity
General Responsibilities
Contribute to evaluation and assessment of results against KPIs and tracking activity
Allocate, manage and evaluate budget spend
Identify resource requirements for activity across Bild group
Develop and maintain systems, databases and procedures to support Bild group communication activities
Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group
Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design
Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies
Support the senior leadership team on any activity as required.
Personal Development
Be part of a culture of quality in all areas of communications, PR and marketing
Participate and contribute to individual performance appraisal and supervision sessions
Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession
Undertake relevant training, as necessary including accessing new systems and software as required to support the role.
Organisational Responsibilities:
Access and work within Bild’s policies and procedures.
Attend internal cycle of team meetings relevant to this role.
Engage with line management, supervision (where appropriate) and appraisal process.
Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.
Take responsibility for personal learning and development with support from line manager.
Work in a manner that facilitates equal opportunities and inclusion for all.
Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.
Maintain health and safety and risk awareness for self and others across the organisation.
Undertake any other duties that Bild may require within the remit of this role.
This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.
Person Specification
Job Title
Director of External Relations
Exceptional copy writing and verbal communication skills
Good presenting, negotiating and influencing skills
Excellent interpersonal skills and ability to build mutually beneficial relationships
The ability to work effectively within a small team
Ability to work under pressure, and plan, manage, and adapt own workload
A flexible, proactive and problem-solving approach to work
A motivated attitude and ability to work on own initiative
A commitment to human rights and modelling accessibility and inclusion throughout activity
Willingness to travel and work flexible hours as demanded by the post
Fit to undertake the duties of the post.
Experience/Skills/Competencies
Essential
Significant experience working in communications, policy and PR with demonstrable success
PR and media management experience, including both online and traditional PR
Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback
Experience of overseeing the design and production of print and electronic publications, including website management and development
Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making
Ability to analyse data and shape results into reports that inform decision making
Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT
Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders
Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms
Ability to use a variety of IT packages/databases including CRM systems.
Experience managing budgets and associated reporting
Ability to work remotely and regularly travel to in person events
Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team
Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector.
Desirable
Experience working in the not-for-profit sector, preferably in another disability and/or membership charity
Strong understanding of education, health, social care, disability and not for profit environment
Strong media contacts within relevant trade sector publications
Ability to use externally managed media databases (such as Agility etc.)
Experience with conferences, webinars and hybrid events.
Experience supporting and manging a remote team
Education and Qualifications:
Other Requirements:
Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.
Regular travel to attend meetings and events.
Occasional evening meetings.
Legal requirements:
Enhanced DBS check.
Your application should include an up to date CV together with a supporting statement detailing how your skills and experience align with the job description and person specification.
Please note that we will be unable to progress applications from candidates who do not answer the screening questions.
Our vision is a society where everyone can enjoy the same rights and opportunities
The client requests no contact from agencies or media sales.