Digital Performance Manager Jobs

£41,200 (pro-rata) + 6% pension contribution

21-35 hours per week

We're looking for a passionate and experienced Fundraising Manager to lead our fundraising strategy. You will work closely with our CEO and Fundraising Officer to raise funds from a range of sources to support our work with refugees, asylum seekers and migrants. You will also ensure that LRMN has positive relationships with funders and line manager the Fundraising Officer.

For more information, please refer to the job pack. To apply, please submit your CV and answers to the screening questions on Charity Job.

Deadline: 9am 24th June 2024

Interviews: Week commencing 1st July 2024

The position of Chief Operating Officer is an exciting new role within the charity. The last few years have seen Coram’s Fields grow both operationally and financially, and we now employ around 65 staff and in 2024/25 are expecting to turnover c.£2.4 million.

As our organisation and team has grown, so too has the need to strengthen our infrastructure and we are now looking for an experienced and skilled COO, to drive operational improvements across the key areas of HR, Finance and commercial.

Coram’s Fields prides itself on having a strong, values led culture, and one where our commitment to our staff and their development is matched by the commitment we bring to the children and young people we support every day. Building on this by developing and embedding high quality people management systems and creating a culture of best practice across all our teams will be a key part of your role.

Over recent years, we’ve been working hard to build our financial resilience and develop a more sustainable operating model, including further investment in our fundraising team. We’ve made significant progress, but we know there are plenty more opportunities to strengthen our work in this area. Modernising our financial systems and strengthening financial capabilities across our management team will be a focus of the role and you will relish the opportunity to impart your own financial knowledge and skills on those around you, to support the delivery of even better outcomes for the young people we serve.

The success of our financial model is underpinned by just under half our annual income coming from commercial revenue streams. You’ll bring a proven track record of maximising commercial income opportunities, a keen eye for spotting new ones, and the ability to cultivate these into financially rewarding ventures that support our overall sustainability and mission.

To be successful, you'll need to be an outstanding communicator, capable of building relationships with a broad range of stakeholders, from service managers on the ground, to our Trustees.

Our commitment to changing the lives of children and young people for the better is unrelenting and your reward in this role will be quite simple – to play an instrumental role in building the capacity of our team and the organisation to deliver even greater outcomes for the young people we support.

ABOUT THE ROLE

We have an opportunity for a dedicated person centred Deputy Manager to join the team in Brent. You will be responsible for working alongside the Service Manager (SM) to deliver high quality, trauma-informed services to residents and participants, with a focus on recovery reablement, rehabilitation, and ensuring a psychologically informed environment (PIE). You will be responsible for ensuring the highest standards of service quality, performance, and improvement across their service(s) through excellent leadership and embodiment of Social Interest Group’s values.

Shift Pattern: Monday to Sunday, varying hours (Early Shift: 8am - 4pm, Late Shift: 10am - 6pm). You may also need to support outside these hours as the service requires.

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT THE SERVICE

Synergy, Brent is a Housing Related Support (HRS) Service for a range of vulnerable people who have been or are at risk of homelessness. The age eligibility criteria for the service is adults between the ages of 18 to 60, who are identified to have low/medium support needs. Some of the needs we support are:

• Single homeless between ages of 18 to 60
• Socially excluded individuals
• Ex-Offenders
• People with substance misuse
• Mental Health (Low)
• Learning disability (Low/Medium)
• Women who have come from domestic abuse environments and situations who may need low level support as part of their resettlement following a move on from a refuge or other safe domestic abuse supported accommodation. 

ABOUT YOU

We're looking for someone driven to provide high quality, effective and person-centred support to staff, colleagues, residents, and participants. Ideally, you will thrive when working as part of a team, be an effective communicator, and able to build long-term purposeful relationships with people from different backgrounds, respecting and embracing equality, diversity, and inclusion. 

We're looking for someone who can embrace SIG’s values and represent these in everything they do. The post holder will be confident in leading a team, they will be proactive and adaptable, with the ability to use their own initiative with day-to-day matters, following the relevant policies, procedures, and legislative requirements always. In this role, you will need to be compassionate, supportive, and empowering to others, comfortable working in a fast-paced and constantly changing environment

OVERVIEW OF KEY RESPONSIBILITIES

LINE MANAGEMENT/LEADERSHIP

• Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
• Hold regular, high quality one to ones and team meetings, support effective teamwork and communication. Support with ensuring a culture where constructive challenge is welcomed, and conflict is managed supportively in line with relevant policies and procedures.
• Build and manage effective relationships across the organisation and ensure consistent communication, whilst upholding SIG’s values, policies, and procedures. Work collaboratively with internal and external stakeholders to drive ongoing improvement to the service in line with best practice.

SERVICE DELIVERY

• Support the Service Manager with the day-to-day operational delivery of the service and work directly with colleagues, residents, participants, and other stakeholders to provide a high-quality, holistic service which meets the presenting needs of all relevant stakeholders.
• Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
• Support the Service Manager to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
• In conjunction with the Service Manager, facilitate a program of continuous improvement in an environment where residents and participants are cared for, supported, and have access to resources they need to achieve positive and sustainable outcomes.
• Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.

RISK MANAGEMENT, INFORMATION MANAGEMENT AND CASE RECORDING

• Follow the relevant risk assessment and management procedures, share any relevant information with partner agencies as appropriate.
• Ensure all case recording, and information is accurately recorded in a timely manner, ensuring electronic records are protected in line with GDPR, and kept up to date and written to a high standard.
• Alongside the Service Manager, champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.

PROPERTY AND HOUSING MANAGEMENT

• Create and manage a welcoming, psychologically informed home environment for residents and participants, ensuring a continuous focus on safety, health, and wellbeing.
• Ensure the accommodation in which residents live is maintained to a high standard, in line with SIG’s property standards and meets all legal and statutory health and fire safety requirements to operate safely, effectively, and efficiently.
• Ensure all repairs and maintenance issues are correctly reported and managed through to completion.

FINANCIAL MANAGEMENT

• Provide support in setting the service’s budget and reviewing monthly management accounts; manage set budgets effectively and ensure resources are maximized.
• Maintain financial management within the service, including but not limited to, invoice management, arrears management, management of petty cash, and expense claims.

OTHER RESPONSIBILITIES

• Contract Management and Internal Auditing; Ensure due diligence is carried out and records are well maintained.
• Administration duties will vary, including operating online systems and ensuring correct processes are followed alongside GDPR and confidentiality.
• Other duties may include but are not limited to, maintaining clean and tidy environments, removing rubbish, ordering supplies, arranging in house events and activities and other general on-site duties.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Ability to follow organisational policies and process in line with external governance

What we would like, but not essential:

• Previous experience in people management and development
• Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
• Understanding of Housing Management, including voids and evictions

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

This role will oversee the organisation’s fundraising activity, building on good foundations and with a number of new activities in the pipeline to take our fundraising into the next phase. This role will be responsible for continuing the development and growth of a sustainable income generation pipeline from charitable Trusts and Foundations as well as other income streams, in order to meet the organisation’s grant making objectives. Income generation is a top priority for the Charity, ensuring we can fund as much sight-saving research as possible. The post holder will have a strong background in Trust and Foundation fundraising, but also bring experience in building new income streams and knowledge of various types of individual giving, as well as some prospect research expertise to help the organisation grow its network of potential supporters.

We're Coney, an award-winning arts and social change charity. We’re on a mission to spark change through the power of play.

We're looking for a highly organised, independent and practical individual to join our small team as General Manager. You’ll oversee our core operations, provide support across our innovative programme, and help us to develop longer-term sustainability.

The General Manager will keep core operations running smoothly – across HR, finance and communications – as well as developing the company’s systems and policies to adapt to current and future needs. You’ll also be a key pillar of Coney’s culture and internal communications, fostering a supportive and empowering environment so that staff and freelancers can thrive.

Terms and benefits:

• Days: 3 or 4 days per week, to be discussed with the candidate.
• Salary: £33,000 - £35,000 FTE, dependent on experience
• Location: Our office is currently a short walk from Aldgate East station, London. We are very open to discuss hybrid working models that work best for the candidate.
• Benefits: Generous annual leave and 'agreed absences' allowances.

For the full job description and responsibilities, please read the Recruitment Pack linked on our website. Apply by Sunday 23 June.

Could you be New Writing North’s next Senior Marketing and Communications Manager? After 10 years, our current postholder is leaving for new adventures and their departure has created an opening. We seek a full-time Senior Marketing and Communications Manager to join our small, busy and creative team at NWN. This is a great opportunity for someone with at least three years’ experience in a similar role, who has an interest in contemporary literature and is looking to develop their career in the creative industries. It’s an exciting time to join the organisation as we develop new audiences and work towards creating a Centre for Writing and Publishing in Newcastle upon Tyne.

This role is central to NWN providing marketing support across all of New Writing North’s varied programme, including international literary prizes, young writers’ groups, and festivals and events. You will also shape the marketing and communications and audience development strategic plans and, will work closely with colleagues from different programme teams developing relationships with audiences and stakeholders online. The ideal candidate will have expertise in marketing and communications, and especially digital marketing and its potential for developing audiences. You will be a creative self-starter with a willingness to engage with audiences and to devise, test and evaluate new marketing initiatives.

To start Mid-July: 

About Be Free Campaign:

Be Free Campaign is a dynamic mental health charity dedicated to preventing and intervening early in young people's mental health issues. We deliver impactful mental health programmes to schools, community centres, and organisations, reaching and supporting as many young individuals as possible. We are run by young people, for young people.

Position Overview:

Be Free Campaign seeks a dedicated and experienced Operations Manager to play a crucial role in managing and expanding our outreach programmes specifically focused on young people's mental health. You will be responsible for overseeing the day-to-day running of these programmes, including delivery, volunteer recruitment, administrative tasks, contributing to fundraising efforts, and providing leadership and management.

We are looking for a versatile individual who:

• Thrives in a fast-paced, dynamic environment with diverse responsibilities.

• Possesses excellent communication, interpersonal, and organisational skills.

• Demonstrates a strong understanding of young people's mental health needs and challenges.

• Is a creative thinker with a passion for mental health advocacy and social impact.

• Can work independently and collaboratively as part of a team.

• Is committed to the mission and values of Be Free Campaign.

Key Responsibilities:

Leadership and Management:

• Provide operational leadership, manage performance, maintain service quality, monitor operations, and develop staff.

• Represent the Be Free Campaign at a senior level with external partners.

• Support and assist in the delivery of the strategic direction for the organisation.

• Help ensure the sustainability and viability of current and future operations.

• Work as part of the Senior Leadership Team to develop, grow, and sustain the Be Free Campaign.

Programme Management:

• Support the development and implementation of our young people's mental health programmes.

• Assist with research and evaluation of existing programmes, identifying opportunities for expansion and improvement.

• Contribute to the development of new and innovative initiatives specifically targeting young people's mental health needs.

• Ensure high-quality and impactful delivery of the Be Free Campaign's young people's mental health programme.

• Achieve set targets for programme delivery.

Volunteer Management:

• Develop and implement volunteer recruitment strategies focused on attracting individuals passionate about young people's mental health.

• Facilitate volunteer training and onboarding specific to our young people's programmes.

• Coordinate volunteer activities and ensure their effective integration into our programmes.

Communications and Marketing:

• Develop engaging content for various channels (social media, website, newsletters) specifically targeting young people and raising awareness about mental health.

• Assist with the creation of marketing materials and campaigns focused on young people's mental health.

• Support public awareness initiatives related to young people's mental health.

Fundraising:

• Assist with the development and implementation of fundraising strategies to secure financial resources for the young people's mental health programmes.

• Identify and cultivate relationships with potential donors and grant-making bodies.

• Prepare grant proposals and reports.

• Assist with fundraising events and initiatives.

Impact Reporting:

• Compile and analyse data to create detailed impact reports for each young people's mental health programme delivered.

• Ensure accurate documentation and collection of evaluations and feedback from young participants.

Administrative Tasks:

• Undertake administrative duties necessary for the smooth operation of the young people's mental health programmes.

• Maintain accurate records, including programme schedules, volunteer details, and partnership information.

Qualifications and Skills:

• Bachelor's degree in a relevant field (e.g., psychology, social work, youth work) or equivalent work experience.

• Previous experience in programme management, preferably in a youth mental health or charity setting.

• Strong organisational and administrative skills.

• Excellent communication and interpersonal abilities.

• Demonstrated experience in volunteer management.

• Ability to work independently and collaboratively as part of a team.

• Passion for young people's mental health and a commitment to making a positive impact.

We are seeking a motivated business manager who is committed to improving health outcomes for children and young people and reducing health inequalities. The successful candidate will provide exceptional organisational, financial, & business support to continue to grow the organisation. 

SAPHNA is a professional organisation and charity established in 2006. We are the voice of school and public health nurses across the UK, and the Crown Dependencies. Our mission is to achieve equality and excellence in school nursing practice leading to improved health outcomes and reduce health inequalities for all school aged children, young people and their families and communities.

We strive to take forward the Public Health agenda by working in partnerships to influence health, care policy, and support the workforce, for the benefit of children and young people and the communities where they live and learn.

The initial contract is 12 months fixed term with a view to extension. There will be a 3 month probational period.

24 hours per week, £33,000-35,000 pa, pro rata and depending on experience. Pension included.

The role is home based with ability and willingness to travel across UK when required. Flexible working hours to be agreed and to meet the needs of the organisation. Holiday allowance is 25 days per annum pro rata plus bank holidays.

Main Responsiblities: 

• Supporting the Professional Officer in managing finance, human resources, risk management, quality, operational change, board activities and business planning for the organisation.
• Providing programme management support for SAPHNA bidding, budget, invoicing, and contract management processes.
• To support the development and delivery of SAPHNA business planning and prioritisation, including horizon scanning and creating business cases and new opportunities for income generation. 
• To support the Professional Officer in ensuring all the organisations charitable obligations are met.
• To support the Professional Officer and SAPHNA team as required in any other related work- streams.
• Line manage the administrator assistant and have organisation oversight and governance responsibilities of the office based processes.

The SAPHNA is an expanding and evolving organisation, as such the job description and person specification will be reviewed on an ongoing basis in accordance with the evolving needs of the wider team.

Join our great team at Carer Support West Cumbria delivering support to unpaid carers of all ages, helping them carry out their caring role and maintain their own wellbeing by providing a flexible and varied programme of services that meet individual needs along their caring journey.

We are recruiting an Operations Manager who will manage the volunteer, benefits support and data and communications projects as well as identifying and developing new service initiatives and projects. The post holder will also develop and implement a performance framework ensuring collection and interpretation of data from all sources, benchmarking, monitoring and evaluation to identify areas of improvement throughout the organisation.

This role will give you the chance to contribute to a successful established charity and be at the forefront of creating positive change in your community.

If you are passionate about making a real difference to someone’s life, this could be an exciting opportunity for you.

Our generous employment benefits include:

• Being part of an energised, passionate team
• Flexible and hybrid working opportunities
• Pension Scheme with 7.5% employer contribution
• Generous annual leave allowance
• Supportive working environment with a focus on mental health and wellbeing
• Training plan with opportunities for continuing professional and personal development
• Based in the town of Cockermouth on the edge of the Lake District National Park

Visit our website to download the Application Pack containing the Job Description/Person Specification and an Application Form.

• Salary: £34,250 – 37,500 gross per annum at 1.0 FTE

• Working pattern: 1.0 FTE  (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.

• Contract: Permanent with a 6 months probationary period

• Team: Operations Team

• Location: This role can be office-based or hybrid, with at least two days each week in the office. The ability to attend some ad hoc events and meetings around London is required too. 

• Reporting to: Head of Operations & People

Safe Passage International (SPI) is recruiting an International Operations Manager to support continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum and that their right to protection is upheld.

You will join a dynamic Operations Team that works hard to ensure seamless operations that empower field and front-line staff to achieve the highest impact possible for the people we work with. The team’s responsibilities include people management, compliance, governance, participation, safeguarding, systems, MEAL, wellbeing, diversity, representation, and inclusion. We work across all SPI entities in the UK, Greece, and France, as well as projects operating in other locations, including Poland.

At present, the team comprises a Head of Operations & People, International Safeguarding & Protection Manager, International Operations & MEAL Manager, Youth Campaigns and Participation Manager, International Operations Coordinator and Operations Assistant.

The International Operations Manager will have a primary focus on day-to-day operations and human resources management. We are looking for a values-led operations professional, who is innovative and flexible in their approach to ensure the internal infrastructure of the organisation is equitable and tailored to the people we work with.

This is an exciting time to join a growing team as we respond to significant growth in SPI’s work across all international locations.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital status (or non), and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application. We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like to arrange this, please visit our our website for more information on contact details. 

How do I apply?

Please read the full Job Description & Person Specification and our ‘How to Apply Guide’ below.

The ‘How to Apply Guide’ asks candidates to submit a CV and Cover Letter answering four specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.

Closing date: Sunday 23rd June 2024 at 11.59 pm.

We are seeking a creative and detail-oriented individual with a passion for crafting engaging communications, compelling content, and powerful stories to join our team as Communications and Campaigns Manager. In this pivotal role, you will develop and manage a comprehensive communications strategy for the charity, making a significant impact on children and families affected by the childhood cancer neuroblastoma. 

As an exceptional communicator and storyteller, you will have the ability to write for a variety of audiences, inspiring engagement, raising awareness, and driving income growth. You will be experienced in developing and implementing multi-channel communications plans, encompassing social media, digital, and print. Additionally, you will manage and grow the charity’s press and media engagement. 

This is an exciting time to join the charity as we embark on several major campaigns and advocate for improved experiences and outcomes for children and families affected by childhood cancer. 

Summary of role responsibilities 

• Develop, implement and manage a dynamic communications plan for Solving Kids’ Cancer UK that encompasses the three key pillars of our work, across all communication channels;  

• Lead on the development and implementation of online marketing campaigns to raise wider awareness, demonstrate our impact, grow our income, and position our organisation as a thought leader in paediatric oncology;  

• Develop and grow our charity’s’ media presence and profile;  

• Raise the charity’s profile and reach through the generation of new online and offline audiences, followers and supporters.   

For more detailed information about the role, charity, and team, look at the Recruitment Pack.  

We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Recruitment timetable  

We aim to follow the schedule outlined below: 

Applications close: 16 June 2024 at 11:59pm 

Shortlisting: w/c 17 June 2024 

Interviews: 1 July 2024 (London office)  

If there are any adjustments that would help you engage with the recruitment process, please let us know.  

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

About us

We are an award-wining and fast-growing local charity with an established reputation for making a real difference in the lives of people who have a learning disability and/or autism. Rooted in our local community we provide services and opportunities for our neurodiverse clients, including a wide range of creative workshops, learning and skills development courses and community projects through to employment support, work experience and job progression. We are proud to have won a Yorkshire and Humberside Social Enterprise Award with the judges comenting that we are "...a small but mighty organisation with so much passion and enthusiasm to make a real difference for their community”.

Our aim is to enable and empower our clients to develop their confidence, skills, independence, talents, health and inclusion –assisting them to lead the best quality, most fulfilled lives they can. Our services are in demand so we are now looking for an Assistant Manager who can help ensure we have the highest standards of service management, quality and delivery as we grow. 

The role

This is an exciting opportunity to join the Outside the Box management team in a role that will combine planning, development, operational management and resource, staff and volunteer management. Working closely with our tutors, support workers, job coaches, volunteers and clients, the role is a varied one that spans recruitment, client support, quality assurance, content/curriculum development, team management, monitoring and evaluation,  marketing and much more. As a relatively small charity with dynamic and person-centred services, the role requires balancing practical tasks with management and forward planning. Whilst every day may be different, helping to oversee and support the high performance and continuous improvement of our client services is at the core of the role.

About you

You may have a background in post-16 education, training or employment support or experience in delivering and developing 'day' services for adults with a learning disability. You will certainly have a passion for our work, strong people management skills and a proven commitment to best quality and continuous improvement. The ability to adapt and embrace a changing, innovative environment and to model and support person-centred, impactful support for our client community are key. 

An excellent opportunity has arisen for a Marketing Manager to join the Fundraising, Marketing & Communications team at SSAFA, the Armed Forces charity on a six-month contract. This role will support the Head of Marketing & Brand to deliver impactful, integrated marketing and brand activations with great results. 

You will work on strategies and campaigns that serve the objectives of all areas within SSAFA, so your expertise will help raise awareness of crucial services, recruit volunteers, support fundraising initiatives and promote understanding of SSAFA’s work. Most notably you will develop the strategic approach and activation of a new brand proposition in the Autumn. This is an incredibly important piece of work for the charity, so the role will suit somebody with experience in driving a brand previously.

You will work collaboratively and creatively with colleagues across the Fundraising, Marketing and Communications directorate, taking briefs and translating them into finalised marketing activations. Alongside the Head of Marketing & Brand you will work closely with the rest of the team, particularly the Senior Marketing Officer.

About the team 

You will be joining a well-established team of marcomms professionals, ranging from designers to case study managers and social media experts. You will have plenty of opportunity to interact with other internal departments, such as Fundraising or members of the volunteer network. 

 About you 

To hit the ground running and carry out this role successfully you will have:

• Demonstrable experience managing marketing or brand strategies and campaigns that achieve engagement or brand visibility metrics.
• Experience of managing projects with several internal stakeholders working with either agency or in-house delivery teams.
• The ability to interrogate and understand a brief in order to develop multi-channel campaign plans and co-ordinate the creation of compelling content and collateral that resonates with audiences.
• Experience of co-ordinating post-campaign analysis reports in order to communicate achievements and performance to relevant internal stakeholders.
• Effective time management skills with the ability to prioritise and work to tight deadlines as needed. 
• Experience of working in a commercial, public or not-for-profit organisation would be beneficial. 

You will be proactive and able to work with large numbers of stakeholders from across SSAFA, with great interpersonal and influencing skills. You are the type of person who enjoys working collaboratively and always wants to achieve the best outcome for different audiences. 

 About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us. 

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight on 04 June 2024.

SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 11-14 June 2024

Programme Manager - South Central Region

Location: Home Based
Salary: £36,050 FTE
Hours: 35 hours per week
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in prison?

Our three-year strategy is working well with improvements and expansions to our delivery model, a renewed vision and mission and we want to continue to develop and grow. To support this, we are recruiting for a new programme manager to grow our programmes and contracts in our South-Central Region. This area covers prisons HMP Winchester, HMP Bullingdon, HMP Grendon, HMP Springhill, HMP Aylesbury, HMP Huntercombe, HMP Woodhill, HMP Isle of Wight and HMP Gurnsey. We are seeking proactive, committed, and enthusiastic applicants to join our team and help us continue our journey.

Working closely with people in prison, prison managers, Shannon Trust staff and volunteers you will ensure development of our criminal programmes maximising literacy and numeracy learning opportunities for people across a number of prisons and contracts in your area. 

Ideally you will have some experience of prison settings, managing teams and contract performance, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. We want to hear from applicants who can lead, drive performance and who are as committed to the cause as we are.

This is a home-based role which requires regular weekly travel across the South Central area to prisons and meetings (anticipated number of travel days are 2 days per week).

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews to be held on 27 June 2024. 

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