Director Of Income And Engagement Jobs
Details
Salary: £36,029 per annum
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is based in King’s Cross, London (WC1X 9JG).Our expectation is that you will come to London a few times each month for team meetings, including a quarterly ‘all staff’ event, and a quarterly External Affairs away day. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.
Contractually this role is London-based.
Contract: Permanent, full time (35 hours per week).
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 5pm on Wednesday 19 June 2024.
Interview dates: Interviews will take place on Tuesday 2 and Wednesday 3 July 2024.
Interviews can take place in person at our office in London or remotely via Teams. We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
We’re looking for a creative-loving Marketing Communications person to join our digital content team at Hospice UK. It’s a really exciting chance to jump into a pivotal role here, and facilitate much of the great visual content that we produce as a team.
You’ll be working with some lovely people in the wider Communications and Campaigns team, which is part of an External Affairs directorate. We’re a small, close-knit department but already this year we’ve achieved some truly mighty results – not least, our recent rebrand, new strategy and new visual identity.
As you might imagine, working at a hospice charity brings with it some truly compassionate people. It’s a really lovely place to work because the people make it so. As Senior Marketing Communications Officer, you’d be part of a team of three, including your line manager (Senior Digital Marketing & Campaign Manager), and Membership Communications Officer.
And yes – as a hospice charity, we do work with death and dying on a daily basis. But it’s not all doom and gloom. Actually, by talking about it, writing about it and sharing stories about it, we’re helping to remove the stigma and taboo that it often comes with. And those stories and communications help give people hope, strength and confidence, sometimes when they need it most.
As Senior Marketing Communications Officer, you’ll be looking after a lot of our more creative, aesthetic products and projects. You might already be working as a Marketing or Digital Marketing Officer or Coordinator, and looking for the next step for your career. Or you could be an established Marcomms professional searching for a new challenge. Maybe you’ve already been in a marketing management position and want to get back to doing what you love!
Either way, you’ll be pretty knowledgeable on how to look after digital channels like social media and websites, and will have some experience of both. You might have some photoshoot management and video projects under your belt too, and ideally you’ll have experience of managing a digital asset management system. The role will also involve some print project knowledge, so it would be really handy if you’ve looked after relationships with designers, printers and know how the process works (and what gsm our new Impact Report should be, for example!)
We don’t expect you to be a brand specialist, but hopefully you’ll have experience of working with an organisation’s brand book, tone of voice and visual identity guidelines. That’s because many people in other teams here will turn to you for guidance on how to use our new brand, which logo or font to use, and requests to source appropriate photography in our house style.
We’re looking to bolster our content and storytelling about compelling hospice care, and we’d love someone to join us with ideas on how to elevate that, and help source and write those stories up for us. Part of your role as Senior Marketing Communications Officer will be to help produce content – stories, videos, photos, resources – to our two major national campaigns: Hospice Care Week, and Dying Matters Awareness Week. Check out what we did for the latter: a beautifully animated film and stories of the people in it.
Here’s what the outgoing role-holder says about her time here: “I’ve loved the variety of this role and being able to work with different teams on various projects - it keeps work interesting! I have also really enjoyed the people – my colleagues in the team are knowledgeable, supportive and collaborative.”
We’re based in London’s King’s Cross, just a five minute walk from the station. But Hospice UK employees are based all over the UK! Our hybrid working policy means that as long as you are able to get to the office a few times a month, you’re free to work from wherever you want (in the UK) for the rest of the time. We have both quarterly all-staff and External Affairs away days, which are a great chance to catch up in person with colleagues from around Hospice UK.
If you’re interested in our exciting Marketing Communications role, we’d love to hear from you.
Hospice UK:
As the national champion for hospices, we fight to make sure hospice care is there for everyone, from every background. We fight to make sure hospices are able to deliver the best personalised care. We fight to make sure hospices can thrive – today and into the future.
We represent the community of more than 200 hospices across the UK. They do everything they can for children and adults living with long-term illnesses or approaching the end of their lives. We do everything we can to support hospices’ invaluable work.
Our mission is to promote and protect hospice care for all who need it, for now and forever.
How to apply
If you would like to apply for this role, please send the following documents to recruitment by 5pm on Wednesday 19 June 2024
- Your CV. Ideally in Word format.
- A completed supporting statement form
- A completed equalities monitoring form
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.
This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.
If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.
What you will do:
- Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
- Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
- Provide support to ensure relevant documentation on membership processes are current and user friendly.
- Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
- Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
- Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.
What you need:
- Experience of managing administration processes efficiently.
- Demonstrable experience of providing exceptional customer service.
- Experience of using and maintaining a database or equivalent to store and retrieve data.
- A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
- Ability to prioritise and anticipate competing demands.
- Good working knowledge of Microsoft packages.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.
We're looking for a new Volunteer-Led Services Manager to lead our transport and befriending services as well as helping us to grow our team of volunteers across the whole organisation.
Key responsibilities are:
- Day to day oversight of our Volunteer Led Services (Community Connections Befriending, and Community Connections Transport and Care Home Befriending)
- Line management of Befriending and Transport teams
- To further develop these projects and ensure user/volunteer involvement
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic global children’s charity to find their Strategic Planner and Integration Lead.
The charity offers a flexible working environment, with hybrid working from their London office.
The Transformation and Innovation Unit is a small but critical function within the Fundraising and Supporter Engagement Directorate – looking for new and improved ways of raising the charity’s profile and income, ensuring our communications outputs are aligned and optimised, and fostering a culture of innovation and insight-led marketing. The purpose of the Strategic Planner and Integration Lead is to work collaboratively across the organisation to develop and lead a compelling supporter engagement calendar, oversee integrated campaign development, and support the design and delivery of new products, propositions and growth opportunities.
Key Responsibilities:
· Work closely with the Supporter Marketing and Public Fundraising Unit to jointly plan how we are going to deliver our strategic priorities on an annual basis and align our resources behind this
· Develop effective processes to review, plan and prioritise cross-organisation activities, events and goals to create and evaluate integrated communications calendars and messaging
· Establish and manage cross-organisational planning documents, aligning and optimising key outputs and campaigns to increase our consistency, efficacy and impact
· Lead the Directorate to understand and assign priority levels across our portfolio of products, campaigns and change initiatives, to enable increased alignment and focus of teams around strategic goals – leading to increased success and impact
· Develop integrated strategies for Plan International UK’s priority campaigns or appeals, as agreed in the planning process and with the Head of Supporter Marketing and Public Fundraising
· Create compelling campaign themes and propositions driven by brand and audience insight
· Develop effective, integrated briefs for marketing and communications output, and work with the Content Team and external suppliers to deliver outstanding creative work that fits the brief and needs of our audiences
· Manage the mobilisation of key working groups in the delivery of an emergency appeal and support the Director of Fundraising and Supporter Engagement to make rapid and clear decisions
· Work alongside the Digital and Data Strategy Team to regularly review and refresh our audience segmentation and strategy
· Establish an audience-centric communications culture, driven by up-to-date insights on our priority audience groups and their behaviours, attitudes and values
· Conduct thorough market research and analysis to identify target audiences, trends, and opportunities for integrated marketing campaigns. Utilise insights from market research to inform campaign strategies and messaging
Person Specification:
· Strategic marketing planning experience, developing and leading multi-year customer communication plans, prioritising key initiatives and ensuring integrated campaign delivery across teams
· Significant experience of using data and insights to inform planning, and knowledge of a range of reporting and measurement tools
· Exceptional inter-personal and consultative skills, with experience of working with multiple stakeholders and a proven ability to work collaboratively to influence, negotiate and secure buy-in
· Knowledge of full campaign process from planning to briefing, creative development and production through to execution and measurement
· Excellent knowledge of audience research, analysis and segmentation tools and processes
· Ability to multi-task and prioritise under pressure, in a fast paced, dynamic communications environment
· Experience of working in insight, new product development, and proposition development, ideally within the charity sector, and able to demonstrate having made a positive difference for other brand(s) through impactful and effective proposition development
· Strong creative leadership and experience of translating a brand proposition for different channels, executions and campaigns
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Job Purpose
As a Debt Advisor, you will play a crucial role in delivering tailored debt advice and money coaching sessions to NHS staff. Your responsibilities will include conducting financial capability workshops, supporting clients in managing their finances effectively, and maintaining detailed case records.
Scope of Role
The Debt Advisor (NHS Advice) will empower NHS staff to achieve financial stability and resilience by providing high-quality, comprehensive debt advice. Your key responsibilities will include:
-
One-on-One Debt Advice and Money Coaching Sessions:
- Deliver personalized debt advice and money coaching sessions through various channels, including face-to-face, video, and telephone interactions.
- Utilize sensitive listening and questioning skills to allow clients to explain their financial challenges and empower them to set their own priorities.
- Research and explore options and implications, enabling informed decision-making.
- Maximize income opportunities for clients, including benefits, tax, and housing-related matters.
- Provide in-depth, high-quality advice and ongoing casework, acting on behalf of clients when necessary.
-
Financial Capability Workshops:
- Conduct financial capability workshops at NHS sites across London, promoting financial resilience and well-being among staff.
-
Detailed Case Records:
- Maintain accurate and detailed case records, ensuring compliance with auditing and quality standards.
- Timely documentation of all case-related activities.
-
Collaboration and Referrals:
- Work collaboratively with NHS staff and other stakeholders to enhance financial resilience within the NHS community.
- Refer complex cases to senior advisors or the Quality Assurance Team as needed.
-
Key Working Relationships:
- NHS Staff: Directly interact with NHS staff to provide tailored financial advice and support.
- Advice Manager: Regularly report progress, challenges, and outcomes, receiving guidance and support.
- Debt Advice Team: Collaborate with team members to share best practices and resources.
- Quality Assurance Team: Review cases, receive assessments, and implement recommended training for continued professional development (CPD).
- Funders and Auditors: Ensure compliance with funder requirements and maintain auditing standards.
Key Responsibilities
-
Accurate, Effective, and Individually Tailored Advice:
- Provide personalized debt and money coaching advice across channels.
- Empower clients to make informed decisions.
- Maximize income opportunities for clients.
- Deliver financial capability workshops.
-
Detailed Case Records:
- Maintain accurate case records.
- Ensure compliance with auditing and quality standards.
-
Up-to-Date Training:
- Complete a minimum of 16 hours of technical CPD accredited training or qualifying activity.
- Maintain a record of all training sessions.
-
Teamwork and Collaboration:
- Work to an agreed work-plan, meeting targets and milestones.
- Be an active team member, identifying development opportunities.
- Demonstrate financial efficiency and value for money.
- Comply with Toynbee Hall policies and procedures, including health and safety.
-
Other:
- Travel across London and occasionally the UK as required.
- Undertake additional tasks delegated by DFA Management.
Please note that we would be willing to explore a higher salary with the successful candidate if they meet all essential and desirable criteria.
Team background
The Debt Advice Team at Toynbee Hall provides essential support to individuals and families struggling with financial burdens. Funded by a diverse range of sources including the Money and Pensions Service (MaPS), NHS, and other partners, we deliver expert guidance and practical solutions to help clients manage and reduce their debt. Our team operates through a network of face-to-face locations including advice centres and NHS sites, ensuring accessibility for all.
In addition to in-person advice, we leverage technology to reach clients who may not be able to access traditional services. We provide video advice to people in prison, those receiving employment support in job centres, and other remote clients. Our advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Our work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
By integrating direct support with strategic partnerships, the Debt Advice Team at Toynbee Hall not only addresses immediate financial challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across diverse demographics.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
The client requests no contact from agencies or media sales.
The Association of Learning Technology is seeking an innovative, visionary and commercially acute leader to be the next part-time CEO of our remote-based professional membership organisation.
The Association of Learning Technology (ALT) is the leading professional body for Learning Technology in the UK. We support a collaborative community for individuals and organisations from all sectors including Further and Higher Education and industry and provide professional recognition and development. Membership is open to all with a professional interest in using digital technologies for learning, teaching and assessment.
Our overall charitable objective is "to advance education through increasing, exploring and disseminating knowledge in the field of Learning Technology for the benefit of the general public". Our core activities are focused on membership services that help us achieve our strategic aims and generate the majority of ALT’s income as an independent charity.
Established in 1993, today we have 3,500 Members as Learning Technology has become a fundamental part of learning, teaching and assessment. The pervasiveness of learning technology means that many working in education will be involved with it in some form, so therefore we embrace the diverse range of roles, titles and terminology in Learning Technology across sectors. We believe ‘you don’t have to be called ‘Learning Technologist’ to be one.
As our new CEO, you will develop and implement and new strategy suited for the innovative and fast-moving sector we work in, developing a suite of services and events that deliver real value to both retain existing and attract new members, and ensure financial sustainability for our long-term future. Leading our small but dedicated team and working with our engaged board of trustees, you will share our commitment to advancing learning technology, and build upon our collaborative, adapting and forward-thinking culture.
Key details:
Role: Chief Executive Officer – Association for Learning Technology (ALT)
Salary: £100,000 pro rata
Location: Remote working with occasional travel
Contract: Permanent OR 3-year secondment; part time (0.6 / 3 days per week)
As the successful candidate, you will demonstrate:
- Leadership experience in Further Education or Higher Education
- Collaborative leadership style
- Understanding of virtual organisations
- Strategic planning skills
- Contextual understanding of learning technology
- Business development experience
- Financial acumen
- Advocacy and representation skills
- Innovative thinking
- Communication skills
- Commitment to diversity and inclusion
- Membership engagement and growth
If you would like to receive an Information Pack for this CEO role with full details, including how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills at Harris Hill, executive at harrishill co uk. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to talk.
Closing date for applications: 9am Monday, 1st July 2024.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- You will develop, manage and grow an enthusiastic and motivated team of challenge event participants, pioneer our involvement in the collaborative London Walk event, lead on our Special Events programme, and identify new opportunities and networks for our Community Fundraising remit.
- You will manage the Events Assistant, with a particular focus on their work on our annual Pilgrimage event.
- You will have a strong track record in Events and Community Fundraising, with a solutions-focussed mindset.
- You will have experience in translating sector best practice into action, and to be excited at the prospect of innovating and pursuing new Events and Community Fundraising opportunities for the organisation.
- This is a maternity cover role until June 2025
Full job description can be found on our website
Salary: £38,917
Closing Date: Sunday 30th June
Interview Date: Tuesday 9th July
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
This role is based in the UK on a remote homeworking contract or based in our London office. If the role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
The salary quoted is for the London office but if based at home, the salary will be £36,737.01 - £40,566.55
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
There's never been a better time to join Christian Aid's Fundraising & Supporter Engagement Department. We would say that, wouldn't we? But we mean it. Despite the challenges we've all faced over recent years, we have grown income and smashed our targets, making a transformational impact for people in poverty. Your next career step could see you joining our passionate and energetic team of poverty-fighters. We inspire more than 250,000 supporters and thousands of supporting churches to raise more than £40 million annually to tackle the root causes of extreme poverty.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Want to know more about what it's like to work here? Click here to hear directly from some of our amazing colleagues.
Learn about our vision, mission and values
About the role
The Digital Optimisation Analyst is instrumental in advancing Christian Aid's digital strategy and supporting colleagues in achieving their ambitious digital, fundraising and supporter engagement goals. Through utilising measurable data and analytical tools such as Google Analytics, the role provides in-depth campaign analyses, performance reports, and a deep dive into users' online activities and behaviours. The deliverable insights and contributions empower teams to make data-driven, impactful decisions that generate positive change across the organisation.
About you
You will be the go-to expert in digital analysis, working closely alongside a variety of teams to maximise the reach, engagement and conversion of our digital journeys. You will be comfortable managing competing priorities and proactively engaging with multiple stakeholders. Alongside digital analysis projects, you will have a finger on the pulse of current trends, tools and best practice across the digital space.
Competency questions
As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:
-Understanding User Behaviour: Can you describe a time when you used analytics tools to analyse user behaviour on digital platforms? How did you use this data to enhance the user experience, and what did you achieve?
-Optimising Campaign Performance: Please share an experience where you identified opportunities to improve campaign performance in the digital space. How did you develop and test hypotheses to achieve better results?
-Empowering Teams with Insights: How do you ensure that the insights and reports you provide to teams are actionable and relevant to their objectives? Can you share an example of a time when your insights directly influenced a team's strategy or approach?
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
Refugee Council – Philanthropy Manager
Location: Home working / Stratford, London (hybrid of home working and 1-2 days per week in Stratford Office)
Salary: £43,824-£48,063 (depending on experience)
Contract: Permanent, full-time hours
Refugee Council is seeking an experienced philanthropy specialist to develop and grow the Refugee Council’s Philanthropy relationships and programme and deliver an ambitious Philanthropy strategy.
Refugee Council is a leading charity supporting refugees and people seeking asylum to rebuild their lives in safety here in the UK. Providing practical, hands on support, their award winning services include welcoming refugees into local communities across the country, providing specialist children’s services – with a particular focus on refugee children who arrive here alone, helping people to navigate the asylum system, and supporting people to access housing and employment. Evidence from services is then used to also inform the charity’s leading policy and influencing work, including campaigning for a fairer and kinder refugee protection system. The charity works with more than 14,000 men, women and children every year.
As a result of growing need and increasing interest in Refugee Council’s work, the charity has ambitious plans to make a leap in impact, with investment in their Philanthropy Team to raise increased funds from key high value audiences.
This role will be a critical part of the Philanthropy & Partnerships Team and presents an exciting opportunity to grow Refugee Council’s established Philanthropy programme. The role will be responsible for delivering and creating bespoke development plans, supported by engaging cultivation and stewardship activities to secure increased funding from existing and new donors. It will also be a key point of contact for key Major Donors and high-profile supporters, patrons and ambassadors.
The position offers the opportunity to work alongside an engaged and well-connected Senior Management Team, supported by the Head of Philanthropy & Partnerships and a highly regarded and experienced Philanthropy Consultant to make the charity’s ambitions a reality.
To succeed, candidates will have experience of running a Philanthropy/major giving programme, with extensive experience of managing their own pool of donors, as well as a track record of securing five and six figure donations from high net-worth individuals. You will have extensive knowledge of the Major Donor landscape and your fundraising skills will be matched by your strategic planning and leadership abilities.
Refugee Council will provide the most moving and diverse case for support. Cases that encompass innovative external affairs campaigns aimed at engaging policy makers and the public.
Refugee Council knows that step change takes time and planning, and they have put together a plan for growth that is ambitious but is also realistic and allows time for development and engagement. This plan also includes recruiting prospecting, stewardship, and communications expertise, so that growth is supported, planned and achievable.
This is an exciting opportunity to join a dynamic and ambitious team recently shortlisted for Fundraising Team of the Year at the 2023 Third Sector Awards, and working with the Third Sector 2023’s Frontline Service Team of the Year, as well as contributing to the transformation of the experiences of refugees seeking protection in the UK.
CLOSING DATE: Monday 24th June, 9am.
Location: Home-based (With flexibility to travel to Henley, Didcot, Wallingford & Berinsfield and to attend staff, counsellor, trustee and fundraising meetings as required)
About Riverside Counselling Service
Riverside Counselling Service is a mental health charity supporting the mental wellbeing of adults and young people in South Oxfordshire, including Henley, Wallingford, Didcot and Berinsfield. We are a highly respected charity providing affordable counselling, group counselling and drop-in services to adults and young people from 12 years of age upwards. Now in our 36th year, Riverside is looking for a passionate, driven and dynamic leader to continue to shape our change and transformation agenda and provide strategic insight and direction across our work.
About the role
We are looking for a Chief Executive officer who is passionate about the mental health of our communities. They will lead Riverside Counselling Service in defining and delivering its strategy and ensuring it uses its funding and income to provide accessible mental health services. The ideal candidate will have a proven track record of leadership, and experience of working in the mental health sector or allied disciplines. They will also have extensive experience of fundraising and be happy to take a proactive role in this area. They will take an empathic and collaborative approach to leading and managing teams. The candidate will be a self-starter, adept at prioritisation, possess excellent communication and networking skills and combine a strong understanding of the distinctive nature of leading a charity with great management skills.
Key responsibilities
Strategic Planning
· Work closely with the Board of Trustees and the senior leadership team to devise, implement and deliver Riverside’s strategy and business plan
· Identify growth, partnership and development opportunities in line with the needs of communities we serve
· Keep up to date with new developments in the field of mental health and any related government policies, reviewing in line with charitable objectives and strategic direction
Leadership & People Management
· Overall responsibility for day-to-day management of the organisation, ensuring that it is delivering against its vision, mission and strategic objectives, in line with its values
· Lead, empower and inspire the staff and volunteers creating a collaborative, transparent and safe working environment
· Champion and embed a culture of equity, diversity and inclusion across the organisation
Fundraising and Business Development
· Work closely with the Fundraising Manager and Treasurer (Trustee) to develop an annual budget and ensure a funding strategy to delivery sustainability
· Work with the Fundraising Manager in writing persuasive and successful bid proposals and applications to a diverse portfolio of funders
· Work with the Senior Leadership Team to explore and implement new funding streams to support the charity’s work.
Financial Management
· Ensure the financial health of the organisation, monitoring financial position and forecasts against budget and ensuring strong financial governance is in place for
· Work closely with the Treasurer to ensure financial transparency and that the organisation is adhering to regulatory and legal obligations
Operations and Service Delivery
· Oversee all aspects of service delivery including safeguarding, ensuring excellent and ethical delivery of a client-centred service
· Monitor the quality and quantity of services delivered, outcome measures and feedback, reporting on the impact of services
· Ensure that all counsellors are supported in their professional development and client delivery with a clear framework of support and guidance
Partnerships, Engagement & Advocacy
· Develop and manage relationships with key charitable stakeholders, including other community and charitable organisations, counselling networks, grant and funding bodies, commissioners, regulatory and professional bodies, corporate partners and individual donors
· Act as the public face of Riverside Counselling Services and represent the charity across the mental health sector, within professional bodies and within the media
· Keep in touch with the needs of the community and the charity’s service users ensuring that services are developed in line with these priorities.
Governance
· Work closely with the board to ensure they are able to fulfil their governance responsibilities and maintain high standards of governance
· Ensure the charity is meeting its overall purpose within a clear governance framework with associated policies, procedures and best practice guidelines
In addition, the postholder will be required to undertake any other activities appropriate to and commensurate with, their level of responsibility and accountability.
Skills & qualities
Essential
· Inclusive, collaborative, motivational, supportive and empowering leader able to create a collaborative, values-driven culture across a remote-working team
· Passionate about delivering high-quality, community-based mental health services
· Proven track record of effective leadership and management
· Excellent communication and negotiation skills
· Track record of income generation across multiple income streams such as service delivery, grants and trusts and community fundraising
· Strong financial and commercial acumen to include budgeting, forecasting, cost control and income generation
· Strong focus and commitment to providing excellent standards of care
· Proven track record of leading and managing organisational change
· Ability to make impactful presentations and advocate for support
Desirable
· Understanding and appreciation of counselling and psychotherapeutic approaches
· Experience of working within a charitable organisation
· Lived experience of having received support for or supported someone with a mental health concern
· Experience working with a Board and an understanding of governance, statutory compliance and best practice
· An understanding of intersectionality and how that may impact use and delivery of our services
We encourage applications from all backgrounds and are committed to having an organisation that is made up of diverse skills, experiences and abilities.
Action for M.E. is the only charity in the UK providing direct support including healthcare services to children and adults with M.E. We provide vital support services, campaign for change and invest in ground-breaking research to help improve lives now, while taking action for the future. It’s an exciting time to join as we are halfway through delivering our ambitious five-year strategy.
This post will play a crucial part in helping the charity to end the ignorance, injustice and neglect experienced by people with M.E., as you will be supporting our fundraisers to maximise income generation and raise awareness. We are looking for an enthusiastic, well organised self-starter with excellent people skills to inspire and support our amazing community fundraisers as they raise funds for our work. You’ll work closely with the Fundraising and Communications teams to coordinate our community fundraising activities, including marathons, bike rides and coffee mornings.
Liverpool Philharmonic, one of the largest music organizations in England, is seeking an experienced Trust and Foundation Fundraising Manager. In this vital role, you will develop and implement strategies to grow revenue from Trusts and Foundations to support of our pioneering music education, health, and community engagement programs.
As a key member of our development team, you will craft compelling proposals and materials that articulate the profound impact of our work. Your exceptional written skills will be instrumental in raising funds. This is an opportunity to represent an organization deeply committed to using the transformative power of music to enhance lives.
Key Responsibilities:
- Develop and execute a strategic fundraising plan to grow revenue from trusts and foundations, building on the organization's current annual income of approximately £800,000 from these sources.
- Conduct prospect research to identify new funding opportunities aligned with the Liverpool Philharmonic's mission and programs.
- Craft compelling proposals, reports, and other materials that articulate the impact of Liverpool Philharmonic's work and make a persuasive case for support.
- Manage a portfolio of existing and prospective trust and foundation funders, cultivating strong relationships through exemplary stewardship and communication.
- Collaborate closely with the Head of Philanthropy and other colleagues to align fundraising efforts and ensure a cohesive donor experience.
- Represent Liverpool Philharmonic with professionalism and passion, serving as an ambassador for the organisation's transformative work through music.
Requirements:
- Minimum of 2 years of successful trust and foundation fundraising experience, with a track record of securing significant grants.
- Exceptional written and verbal communication abilities, with a talent for crafting persuasive proposals and materials.
- Strong project management and organizational skills, with keen attention to detail.
- Proficiency in budget development, financial reporting, and data analysis.
- Genuine enthusiasm for music and an appreciation for Liverpool Philharmonic's artistic and community impact.
- Self-motivated, with the ability to work independently and manage multiple priorities.
- Collaborative team player with outstanding interpersonal skills.
Key Information:
- Salary: £33,500 per annum (pro-rata if part-time)
- Employment type: Full or Part time, Permanent
- Hours of work: The contracted hours for this post are 35 hours per week, but part-time work will be considered for the right candidate. Normal office hours are Monday – Friday, 9.30am to 5.30pm but working flexibly across evenings and weekends is sometimes required. There is the option to work from home up 2 days per week, depending on the business needs.
- Holidays: 26 days (pro-rata if part-time) plus bank holidays
- Place of Work: The normal place of work is Liverpool Philharmonic Hall with flexibility for some remote working. Working flexibly across evenings and weekends is sometimes required.
Benefits:
- Complimentary Staff Tickets
- Health Cash Plan
- Pension
- Training and Development
- Service Awards
- Discounted Staff Parking
- Rail and bus services
- Cycle to work
The client requests no contact from agencies or media sales.
Job Title: Institutional Funding Manager
Company: Self Help Africa
Team: Programme Funding
Location: Remote - home based (UK or Ireland) with occasional travel to London/Dublin/country offices.
Contract Type: Permanent
Hours: Full time 37.5 hours per week Monday - Friday
Reports to: Interim Head of Programme Funding
Salary: £36,000-39,000 annual salary, depending on experience
Organisation overview:
Self Help Africa is an international NGO dedicated to the vision of Sustainable livelihoods and healthy lives for all in a changing climate. Headquartered in Ireland, with offices in the UK, the US, Brazil, Bangladesh, Burkina Faso, Ethiopia, the Gambia, the Democratic Republic of Congo, Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Uganda, Senegal, and Zambia. SHA creates scalable and sustainable solutions to eradicating long-term poverty through knowledge transfer, investment, and market linkages.
SHA is currently implementing a portfolio of approximately 80 projects in 16 countries, funded by a variety of institutional and private donors including the European Union, Irish Aid and USAID.
Job Purpose:
The Institutional Funding Manager will play an important role in SHA’s institutional income generation activities. Working closely with assigned country teams, the post-holder will support pipeline development, lead the development and writing of high-quality bids, donor engagement, and positioning for contract and grant opportunities. Excellent written and verbal communication skills are critical for this role.
French and/or Portuguese language skills are desirable.
The role is open to candidates with the right to work in the UK or Ireland.
You may see similar roles advertised as: Proposal/Bid Writer/Manager, Fundraiser, Resource Mobilisation Lead, Strategic Relationship Manager/ Business Development Manager, Programme Funding Manager.
Key Responsibilities:
Proposal development
- Identify, research and advise on new funding opportunities.
- Coordinate proposal development for assigned countries/donors and cross-organisational teams to respond to funding opportunities.
- Contribute to meeting departmental financial and non-financial (volume and quality of proposals) targets.
- Develop and oversee proposal development timetable; coordinate inputs; write and edit content; provide quality assurance on fit with donor priorities; ensure compliance with internal review and approval procedures; ensure timely submission; and follow up with donors for feedback.
- Facilitate proposal consultation meetings, prepare summary presentations and develop meeting notes.
- Work closely with colleagues in the Programmes Department, who lead project design, to contribute to the assessment, research and design of projects for specific donor funding opportunities.
- Lead tracking of funding opportunities including monitoring funding databases, liaising with donor staff and colleagues on progress of applications or potential funding opportunities.
- Work closely with Programmes Department colleagues to support and/or lead contract negotiation with institutional donors.
Donor Strategy Alignment, Engagement and Relationship Management
- Support donor strategy to maximise relationships and funding from donors through: meeting donors and cultivating contacts; creating and maintaining strategic account plans; liaising with colleagues across the organisation to coordinate donor meetings and briefings; and writing capacity statements/quality statements for specific donors.
- Maintain up-to-date information on donor priorities, strategies, regulations and activities pertaining to SHA’s strategic plan.
- Ensure relevant staff including senior management and Country Directors are briefed on donor activities, through the preparation of briefing notes and maintaining up-to-date information on our management information system.
- Provide advice to Programme Department colleagues on donor policies and priorities, in order to support overall donor strategies.
- Maintain and report on donor relationship and income pipelines on a periodic basis.
- Manage relationships with assigned funders to build effective long-term partnerships.
Programme Funding Team and Miscellaneous
- Work with colleagues within the Programme Funding Team, and across the organisation, to improve the standard of proposal and report writing and donor relationships, and ensure funding opportunities and contracts are managed according to donor requirements.
- Coordinate the timely review of grant agreements to signature
- Add and maintain opportunities, donor records, files and time records in the organisation’s management information system.
- Provide capacity development and training in programme funding and bid writing to colleagues.
- Contribute to Programme Funding Team reporting.
- Represent the organisation in donor funding-related groups and networks.
- Keep up-to-date on relevant areas of the development sector.
Key Relationships:
Internal
- Interim Head of Programme Funding (Line Manager)
- Business Development Manager (Institutional Funding) x 1, Programme Manager x 1, and Trust and Foundations Coordinator (Colleagues)
- Global Programmes Department staff (Colleagues)
- Country Directors and Heads of Programmes (Liaison)
- Global and Country Office Finance & Admin staff (Liaison)
External
- Donor staff
- Partners (NGOs, private sector, academic institutions)
Knowledge, Experience & other Requirements
Essential
- Minimum of three years’ experience in roles which included programme funding.
- Excellent written skills, and the ability to creatively turn complex project and/or organisational information into compelling proposals.
- Evidence of success in developing proposals and securing funding from institutional donors (e.g. USAID, EU, GIZ, UN, FCDO).
- Ability to form good working relationships and to coordinate with colleagues across the organisation and with partners in multiple locations.
- Administrative skills such organising and maintaining records, files, and databases
- Experience of building and maintaining excellent relationships with institutional donors and partners.
- Self-motivated, proactive and driven individual, with experience of managing and prioritising own workload, meeting tight deadlines and working under pressure.
- Strong and creative oral presentation skills and experience.
- Strong numeracy and analytical ability, with ability to understand complex budgets and an eye for detail.
- Ability and willingness to travel when required
Desirable
- Ability to speak/understand French or Portuguese and to write funding proposals in French/Portuguese.
- Experience and/or knowledge of agricultural development.
- Experience in coordinating, review and negotiate grant agreements with donors.
How to apply:
To apply for this role, please upload your completed application form (available to download from our website), CV and cover letter via the careers page on our website.
Only applications submitted via our website will be considered for this role.
Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
Specific roles may require Police/DBS/Garda vetting.
Self Help Africa strives to be an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
About you
The successful candidate will have proven campaigning and influencing success with a track record of delivering change. You will be an experienced people manager and able to lead multiple projects with limited supervision, as well as have an expert understanding of the political environment in Northern Ireland.
The right person will have a strong network across Northern Ireland’s political parties, including elected representatives, and Government departments, as well as good media connections, which they are able to use to support the delivery of the charity’s public affairs strategy.
About the role
This is an exciting opportunity for an experienced public affairs manager looking to progress their career in a high-profile charity. You will manage the Policy and Public Affairs team in Northern Ireland and lead the delivery of evidence-based and carer-led public affairs, campaigning, media and research activity across Northern Ireland.
With your team you will lead on a wide range of activity including Carers NI’s policy, research and campaigning work; as well as being responsible for the delivery of awareness campaigns like Carers Week and Carers Rights Day; fronting media and social media activity and representing the charity at the highest level of decision-making in Northern Ireland.
Carers NI’s Policy and Public Affairs team also leads on the Carer Poverty Commission in NI, as well as the Advocacy and Voice Project for unpaid carers, which you will be responsible for delivering.
Remote and flexible with regular travel throughout Northern Ireland and some travel across the UK will be required
This is a role we are looking to expand and grow in the coming years, so there will be opportunities for the right candidate to progress in their career at Carers NI.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 5pm on Friday 28 June 2024.
First interviews will be held on the Monday 8 July. This will be a two-stage interview process.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.
ID: 1204 Head of Corporate Partnerships
Salary:
- Starting at £46,796 FTE per annum, raising to £54,186.
- If office based, additionally, £3,679 Inner London Weighting FTE per annum
- If home based, additionally, £480 home-based allowance FTE per annum
Location: Either homebased or based at our Head Office, London, N1 7GR.
If office based, we typically work 2 days a week in the office. Our office space is wheelchair accessible.
Hours: Full-time (37 hours per week).
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a national charity committed to building stronger families and supporting people through change, challenge and crisis. Since the charity was founded in 1869, we have continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today we work with more than 60,000 families in some 200+ community-based services, as well as supporting thousands more through our national helpline, FamilyLine, which offers free and immediate support to adult family members, and through national schemes like the National School Breakfast Programme.
This is an exciting time for an experienced corporate partnerships leader to join our high performing corporate partnerships team. Family Action is currently undertaking a major brand review and will soon be launching a new website, with income generation a key priority. We have several existing high value partnerships including with Barclays, NewDay and Poundland Foundation. For new business opportunity, our broad range of services allows alignment with partners across many sectors. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our colleagues delivering Family Action’s services.
Main Responsibilities:
- Leading the team in planning and delivering new business activity, drawing on business need, our organisation strategy, sector trends, meeting agreed annual income targets.
- Ensuring account management of all corporate partnerships is delivered with skill and diligence. Leading the team in maximising the impact of partnerships through outstanding relationship management.
- Embedding corporate partnerships in the strategic development of the organization, promoting and advocating for current and prospective partners in strategic discussions at Family Action. Integrating and aligning corporate partnerships activity with wider organisational priorities.
- Proactive and supportive line management of the corporate partnerships team, which currently comprises 3 x Corporate Partnerships Managers, 1 x Fundraising Officer and the Toy Appeal Temporary Assistant (Christmas)
Main Requirements (for details check the job description and person specification):
- A proven fundraising leader with an in-depth understanding of and experience of working on a wide variety of corporate partnerships
- Demonstrable experience of successful new business work, securing 6 and/or 7 figure opportunities.
- Extensive account management experience, ideally across a range of sectors
- Excellent communication skills, including the ability to speak confidently both formally and informally to a range of audiences as well as strong writing skills.
- A commitment to social justice and a passion for helping families to thrive.
Benefits:
- annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
For an application pack and further information please visit our website, details are on the advert PDF document.
Please email completed applications to: inbox (6) details on the advert PDF document
Closing Date : Monday 17th June 2024 at 9:00am
First Interviews are scheduled to take place from 24-28 June virtually, with slots throughout the working day and early/late slots available.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnic minority groups, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
The client requests no contact from agencies or media sales.