Duty Worker Jobs

Hostel Support Worker

Position Available: 2 Support Workers

Shift Pattern - 11-week rolling rota including weekends:

Early Shift: 7:30 am - 3:30 pm

Late Shift: 2:30 pm - 10:30 pm

Appointment Shift: 9:00 am - 5:00 pm

Length of Assignment: Minimum 3 months

Location: 50-bed hostel in Vauxhall

Pay: £14.40 + holiday pay = £16.14 per hour or £18.00 via umbrella company

Description:

We are currently seeking dedicated and compassionate individuals to join our social care client's team as Hostel Support Workers. This position involves providing vital support to individuals with complex needs, including substance misuse, mental health difficulties, and criminal justice issues. Our clients, both men and women, often come with their faithful companions, and we accommodate a few dogs in the hostel.

Responsibilities:

• Key-working and case management for a caseload of 5 to 10 clients.
• Providing individualised support and guidance to residents, addressing their specific needs and challenges.
• Facilitating group activities and workshops within the communal spaces.
• Conducting regular check-ins and assessments to monitor progress and ensure the well-being of residents.
• Collaborating with external agencies and resources to offer comprehensive support services.
• Signposting clients to relevant programs and resources for their personal development and empowerment.

Requirements:

• Previous experience working with vulnerable populations, particularly those with complex needs.
• Strong understanding and sensitivity to issues related to substance misuse, mental health, and criminal justice.
• Excellent communication and interpersonal skills.
• Ability to work effectively within a team and independently.
• Flexibility to work varying shifts, including evenings and weekends.
• A passion for supporting individuals on their journey towards independence and self-sufficiency.

Benefits:

• Immediate start with a minimum of 3 month's work.
• Opportunity to make a meaningful impact in the lives of vulnerable individuals.
• Dynamic and supportive work environment within a well-equipped facility.
• Professional development and training opportunities.

If you are committed to making a positive difference in the lives of others and are ready to take on this rewarding challenge, we encourage you to apply ASAP!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Support Worker

We're looking for a kind, compassionate and resilient Support Worker to join our Hope House service in Slough.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

We provide support for 16 customers, we have two sites Hope House (10 bed supported housing) Doddsfield Rd (6 flats independent living with floating support).
Hope House - Support hours 24 hours 7 days per week, with sleep- in based on a shift rota pattern - (sleep-ins staff are paid additional to salary advertised).
Doddsfield Rd - Floating support (during working hours)
Team - 1X Contract Manager, 1X Team Leader, 3.2 Support Workers.
Current Vacancy - 1x FTE/1 x FTC Support Worker role who will be allocated to work with customers at both sites.
Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.
This is a great opportunity for any support worker to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness service in Slough.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

As a Support Worker you will be expected to enable and support vulnerable individuals with complex needs to address this while maintaining their tenancy with the long term goal of living in an independent setting by providing flexible and individually tailored support package. Working with excluded and hard to reach customers can be challenging, however, with intensive support this challenge can be broken. You will need to be able to engage our customers in a non-judgmental way. You will also be responsible for dealing with emergencies that may arise during your shift whilst remaining calm and using initiative then writing up incident reports amongst other administrative tasks.

As a support worker, you will be working as part of a team as well as with external agencies such as London Probation Service, local substance misuse services, Mental health teams, and police amongst others. Sometimes customers may not be linked in with agencies when they entre the service, as a support worker it is part of your role to ensure they are receiving the correct support from agencies required. Ideally, you will have experience of working with vulnerable people or an understanding of the needs of homelessness. You will be required to support customers with managing their arrears; ensuring housing benefit is applied for as well as monitoring payments and acting appropriately if payments are suspended in order to ensure customer does not fall into any arrears.

You will be responsible for supporting the working shift pattern of the service which is a five week rolling rota which consists of working some weekends as well as long days.

There will be a rota for shifts, with working patterns of 7:30-15:30 and 12:30-20:30. There will be some weekend work.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Work proactively with Slough Hostel team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
Motivate the team and champion a positive local culture within the service.
Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
Deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This may include practical tasks, such a facilitating group actives
Support customers to undertake domestic tasks, including practical assistance to ensure a high quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home.
Participate in support planning, risk management and assessment of needs in line with support planning.
Work with customers to promote social inclusion to promote independent living, encouraging customers to maximise their skills and choices.
Involve customers in the design, development and delivery of the service through co-production.
Report and react to any observations relating to customers welfare.
Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community.
Competent use of relevant systems, company policies and frameworks.
Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements.
Carry out other duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead including working at an alternative patch, if such a need arises.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

Enjoys social interaction and the company of others, networks in local business community.
Approachable and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour.
Is respectful, articulate and sensitive in style of communication.
Is passionate and enthusiastic about his/her career and job experiences.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
What you'll bring:

Essential:

Has relevant sector work experience
NVQ Level 3 in Health and Social Care or equivalent
Desirable:

Other relevant professional memberships and/or specialist qualifications

For our full job description please visit our webisite.

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Are you someone who enjoys working hard to support adults with learning disabilities? Would you enjoy working creatively as part of a team to facilitate an engaging learning environment where adults with learning disabilities are given opportunity, confidence, dignity and hope?

We are St Paul’s Centre and we’re a charity based in Crewe, Cheshire, and we’re looking for an experienced support worker to join our well-established Futures team, on a part-time basis working (6-15 hours each week) potentially on Mondays and Wednesdays, with opportunities for additional cover.

For over 20 years St Paul’s Centre has been committed to helping adults with learning disabilities to engage and be an integral part of a purposeful working environment that is fully safeguarded and well-staffed.

We are looking for someone who is passionate about, and has experience of, engaging and improving the lives of adults with learning disabilities to support them to carry out a range of vocational activities.

If you are caring, empathetic, a good communicator with excellent interpersonal skills, and can be adaptable and resilient then this could be an ideal opportunity for you.

Interviews will take place on Friday 31 May.

We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

132 Assessment Centre is for single homeless men and women that have links within the borough. The accommodation provides 6 separate self-contained units with on suite bedrooms, and 1 bedroomed flat. The scheme is staffed 24 hours, with Night Support Workers and Concierge cover during the evenings.

The aim of the project is to assess the individual over a 12-week period with the aim of identifying their support and housing needs. In that period, we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into alternative housing is captured correctly to assist move on for the individual into more suitable accommodation which is correct reflective of their needs based on our assessment/recommendation.

The service operates a model of personalised approach in order to address a wide range of presenting complex needs, which could range from mild learning difficulties, substance use (alcohol and drugs), offending, mental health, dual diagnoses, etc. We work closely with outside agencies in order to ensure that the individual is linked into getting the correct support whilst they remain at the assessment centre.
A major part of the Assessment Support Workers role is putting in the foundation with our customers around basic living skills and preparing the individual to be ready to move into alternative supported accommodation.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
Support customers to undertake all domestic tasks as past of the assessment of daily living skills, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Develop and maintain links with all key agencies and service providers in the local community.
Empower customers to ensure they receive the service and benefits they are entitled to, including assessment and support of budgeting and debt management to garner their tenancy readiness.
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills.
Provide day-to-day instruction of domestic staff/Personal Support Assistants where appropriate.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you:

Exudes a warm friendly presence and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
Open to feedback and self development.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Ability to cope positively with challenging and diverse behaviour.
What you'll bring:

Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Our Brighton & Hove Services provide supported accommodation for 50 young people at risk of homelessness across two sites. Lansworth House is one of our 24-hour supported housing projects offering high and medium levels of housing-related support for young people aged of 16- 25, with 20 bedspaces and shared communal facilities. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals. 

In delivering the role, you will work on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day. You will work with the Managers and the wider housing team to provide effective day to day management of our accommodation project. This includes delivering one to one sessions and group work sessions to assist residents to develop personally and socially in order that they grow in confidence and move towards independence. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk.

Based on site, this role is on a seven-day rolling rota, including evenings, weekends and bank holidays. There is a small amount of lone working, but you will get to know the team and project, along with extensive training prior to starting on a rota.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding.

You will enjoy working in a fast-paced environment, working in a client facing role, with the ability to self-motive to drive to deliver an outstanding service. You will already have clear verbal and written communication skills, good IT, and keyboard skills. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: 2 June 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK.

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. 

Accessibility - If you require assistance or have questions regarding the application process, please contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS.)

Support Worker - Transition Service for Separated Children
Reports To: Senior Practitioner
Salary: Points 19-21, £20, 820 - £21,708 per annum.
Job Details: Due to the required needs of the clients, only applications from females will be considered - *Bona Fide Occupational Qualification (BFOQ)*
Department: Homelessness Services 
Location: Greater Belfast Area
Hours of Work: Rotation shift pattern (average 35 hours per week) including the requirement to work evenings and weekends. Reasonable hours outside of this may be required to fulfil the duties of this position.
Organisation Values: Our values are fundamental to how we work with clients and each other. We are driven by our values of being non-judgmental, existing to support our clients and meet their needs, being trustworthy and focused on ending homelessness and being dedicated to the people we support.
Job Purpose: To support young people transitioning to the community. As part of the team, you will provide effective 24-hour support to the young people accessing our services.

ESSENTIAL CRITERIA

• Maths and English GCSE at Grade C OR an equivalent qualification
• IT Skills - ability to use email, internet and databases to electronically record support work (within SCNI we use a client recording system called OSKA but previous use of this is not essential).
• NISCC Registered (or willing to become registered if appointed) and willing to be subject to Access NI checks. (Successful applicants must commence NISCC registration process prior to employment).
• Due to the required needs of the clients, only applications from females will be considered. *Bona Fide Occupational Qualification (BFOQ)*
• Valid driving licence - Full current driving licence or, if a disability prevents driving, an alternative means of transport to enable the duties of the post to be carried out in full.

DESIRABLE CRITERIA

• ​​​​Six months’ recent experience (either paid or voluntary) of directly supporting people with complex and multiple needs within a residential or community setting gained within the last three years. Complex needs include the following area - Homelessness Prevention, Substance Misuse, Offending, Mental Health and Young People. 
• ​​​​​​​​Experience of identifying support needs, including client specific risks and putting plans in place to support those needs.

​​​​​​​Why work for the Simon Community?
We offer an extensive benefit package, including:

• Pension Plan
• Employer funded Healthcare - Benenden Health and Health Shield (includes savings on gym memberships and retail outlets)
• Death in Service Benefit
• Generous Annual Leave Entitlement
• Learning and Development Opportunities
• Compassionate Culture
• Occupational Sick Pay
• NISCC fees paid for (permanent staff)
• Free Access NI check
• Health & Wellbeing Initiatives
• Management Development Programmes
• Long Service Awards
• Blue Light Card Scheme.

About the role:

As a Resettlement Worker and Domestic Abuse Specialist, you will work in person and remotely with clients who have support needs, in particular, those who are survivors of domestic abuse. In conjunction with other members of the Partnership, you will support our clients to engage with services and find accommodation solutions. You will work in a person-centered way to get the best prevention, relief and support outcomes for the client.

Main duties:

• To work with clients with support needs, to engage with their prevention, relief or advice goals by; Agreeing with them a support plan to deliver the actions identified in the Personalised Housing Plan. 
• Undertaking specific short term interventions to progress a client’s prevention or relief goals, including providing advice and support to enable individuals to improve their health and wellbeing. 
• Providing advice and signposting to support clients to access relevant housing and wider support services. 
• Working in partnership with RMG Caseworkers to deliver holistic housing and support service. 
• Providing support to clients to access private rented and supported accommodation options. 
• Referring to specialist internal and external support services as appropriate, including health, addiction and employment services.

General responsibilities:

• With your line manager, to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage and the HSS Partnership. 
• To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 
• To participate in regular supervision, reflective practice and annual appraisal, and help in identifying your own job-related development and training needs. 
• To ensure that all The Passage and Partnership policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice Data Protection and Confidentiality. 
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy. 
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1 and the Partnership. 
• Undertake any other duties that may be required which are commensurate with the role.

Desired experience:

• Experience of face to face working with vulnerable or socially excluded adults. 
• Experience of working collaboratively with voluntary, statutory and private sector agencies. 
• Experience of assessing client needs and delivering psychologically informed interventions to ensure client needs are identified and met. 
• Experience of working within a team to achieve strong and effective relationships with others to achieve organisational aims and objectives. 
• Experience of working in a day centre, hostel or resource Centre environment.

Desired knowledge:

• An awareness of the issues that face street homeless and vulnerable people. 
• A basic knowledge of the main housing legislation and housing options, relating to homeless and vulnerably housed people. 
• Knowledge of the skills and attitudes needed to support clients within a psychologically informed framework. 
• A working knowledge of the main welfare benefits in the UK. (Desirable) 
• Knowledge and understanding of safeguarding procedures.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Support Worker

We're looking for a kind, compassionate and resilient Support Worker to join our Pelham Road service in Kent.

£24,560.25 per annum, working 37.5 hours per week.

Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The Pelham road Service will be 5 new self-contained flats, for customers with learning disabilities, Autism and Complex needs, and we are looking to build a staff team with an excellent value base to support the customer to build their new life and develop their skills as an independent person

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required and is subject to change in accordance with the needs of the customers and Look Ahead. As we have other support services locally, we may also require you to undertake support duties at other locations, subject to agreement at interview stage.

Your role will include:

* Supporting the customer to undertake a full timetable of preferred activities including sport and leisure activities, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks;
* Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
* Enabling the customer to keep up with the important people in their life and to meet new people with shared interests;
* Supporting the customer to communicate their wants and needs, and communicating with them in a person-centred way;
* Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches;
* Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;
* Driving the customer to activities using the customer's vehicle, in rotation with the wider team;
* Communicating with family members and a range of other key stakeholders including social work, psychology and commissioning teams;
* Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements;
* Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them;
* Supporting the customer with personal care;
* Reporting any observations relating to customer welfare;
* Maintaining records as required at the project;
* Participating in team meetings/reviews, support planning, risk management and the general development of the service;
* Undertaking any other duties as requested by management

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with care and support needs including Learning disabilities.
- Driving licence and a willingness to drive as part of support duties

Desirable:

- Has some experience in Trauma Informed care
- Has some experience in working with people with Mental health

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

What You'll Do: 

• Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision for people and their families, as well as other local agencies/organisations to effectively support people transitioning from services. 
   

• Innovation and Empowerment: Channel your passion into providing evidence-based interventions, becoming key in shaping this role as the service develops as well as providing support to the core Access Community Mental Health team. 
   

Why Join Us: 

• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community. 

• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon. 

• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact. 

You'll develop and strengthen our work with children within our passionate, inclusive and diverse faith community, particularly but not exclusively within our Sunday gatherings.

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One Church Brighton is quite an unusual church! We are messy, organic and entrepreneurial; we have a variety of projects all trying to tackle social justice issues; and we seek to encourage people to get involved with issues that they are passionate about, rather than directing the agenda from ‘the top’. We have a wonderfully eclectic worshipping church community who appreciate the space to ask awkward questions and embrace different views. We are known for expressing an inclusive theology -  if you are not open to embracing and welcoming people of different sexualities, different beliefs, different attitudes and behaviours you will find it very hard to work for One Church. If however this is the kind of thinking that thrills you, then you’ll find a wonderfully affirming community who are genuinely trying to build God’s kingdom here in Brighton. 

The outcome of this theological thinking has shaped a set of values that we  believe in wholeheartedly and shape all that we do as a church. These values are:

Intimacy with God 

Involvement in the world 

Interdependence with one another 

Inclusion of everyone

and Integrity in all we do. 

We are hoping to find a very special person to join in the journey of One  Church, helping us to develop our children’s work so all in our church family are equipped and nurtured to live out the ethos and values of our faith as we  follow Christ. Specifically, we want someone who translates all that’s good about One Church and communicates and embodies that to the younger generation who call this church their home. Working alongside the Associate Minister, we want someone to share the overall responsibility for the spiritual health and discipleship of our children’s work. You will be passionate about children, and also able to encourage other people to engage with and nurture this generation in their expression of faith. 

Key responsibilities 

To work alongside the Associate Minister and Youth Worker to ensure that strong, proactive pastoral care exists across the children and youth by  coordinating and delivering a high-quality children’s (0-11) programme on Sundays and beyond.

Whilst supporting a great team of volunteers you will oversee and nurture the children’s work across One Church including the development of age appropriate curriculum to be used on Sundays. As a Church that openly questions, we want to encourage this ethos across the whole family and  especially our children and young people. Therefore, you must have a real  heart for children and their spiritual formation and be comfortable chatting  with them, as well as their parents, about their faith and experiences of God,  giving them a real sense of belonging within the wider church family. 

The linking of our children’s work and the teaching themes on Sunday aim to  ensure we always reflect our key values so they make sense in the real world.  You will lead this work through our Sunday children’s groups – Buds (pre school), Saplings (school years r-2) and Forest (school years 3-6) – as well as supporting children’s activities in our wider church events such as the church weekend away.

Sunday children’s work development.

To nurture our children on their faith journey, in a way that reflects the values and ethos of One Church. In practise, this will involve:

• Organising great kids work content that is dynamic, creative and inclusive,  and that enables every child to make sense of faith in the real world.

• Pulling together a curriculum of content that helps the kids grow in, question, and express faith. This will involve drawing on external resources where helpful, but also developing resources where there aren’t suitable children’s group work curricula available. 

• Ensuring that our church space is a suitably equipped, bright, attractive  place that is child friendly and accessible for everyone including those with additional needs. 

• Being creative and thinking ‘outside the box’ about what kids work in a  church should be - we don’t want to be bound by the way things have  always been done.

Discipleship and community outside of Sundays.

We have a wonderful group of children, and our heart is to provide more  spaces for them to grow in love, community and discipleship together beyond  Sunday mornings. This might look like meeting up to fly kites together,  forming some regular Journey Groups or mentoring relationships to do life  and faith in meaningful ways, taking trips to Rock Farm (our therapeutic  smallholding in West Sussex) to get some dirt under their nails, or  alternatively just getting together to watch a movie and paint their nails!  Whatever it looks like, we believe that a life of faith is a life best done together,  and we want our kids to have that sense of being a part of a family in which  they are completely welcome to be themselves, to bring their faith and their  questions, and to see the whole of life as a part of their spiritual journey.

We are particularly keen to invest in our Key Stage 2 group as they transition to become part of our youth work. We also encourage collaboration with our Youth Group and joint sessions to explore and develop mentorship opportunities across the age groups. You, alongside the Youth Worker will be responsible for how this comes together  to develop a strong pathway between the groups.

Supporting families.

Parenting is rarely a walk in the park, and helping kids find their feet in faith can be tricky at the best of times. To add to this, though, many of the parents and carers in our church are asking questions around what it looks like to support our kids in faith when their own understanding of God and the Bible is often uncertain and full of more questions than answers! How do we pass on the great bits of our faith without some of the more problematic baggage that often comes along with it? This isn’t an easy question and it’s not one that you’ll come sailing in with an answer to, but it is one that you’ll need to be able to engage with with as you spend time carefully listening to, and encouraging  our children and their parents.

Volunteer Recruitment and Support.

Recruiting, training and developing volunteers is absolutely essential to this role! Without a team of inspired and enthusiastic volunteers your job will be impossible. Working out strategies, communicating with passion and vision and following people up in informal and fun ways are key to getting people to volunteer and you’ll need to invest well in this task for the success of the children’s work for One Church. You’ll

hold regular meetings with your team of volunteers to provide support and motivation, with help from our Volunteer Coordinator, Head of Operations and Associate Minister. 

Communication.

We need to tell others about all that is happening in the life of our children’s work! Part of this role will be communicating with parents and the wider church family about how One Church is equipping and nurturing their children through their spiritual journey and Christian faith. Alongside one to one chats, this will also involve the ability to inspire through ‘up-front’ verbal communication in a variety of settings including children’s talks/activities on Sundays, as well as web-based and printed communications.

Administration.

Self-organisation, good time-keeping and an attention to detail will be key. The coordination and support of a rota and clear plan for our children’s work is crucial. The better our children’s work is organised, the easier it’ll be for parents and volunteers to be engaged and to feel supported.

Safeguarding.

This role will, with support from the Associate Minister and the Safeguarding team, be responsible for ensuring good practices around child-protection and safeguarding as well as the health and safety of our kids and team.

Team Work.

We have a diverse and broad staff team, your role will sit within the Sundays and Church Community Team (Minister, Associate Minister, Development and Wellbeing facilitator and Youth Worker). You will need to be good at, and committed to, working with others. This might be quite intensive times of working one-on-one with a colleague or it might be simply being aware of the work of another team, but either way your role will help foster a strong sense of togetherness and a supportive culture where nobody’s work is more important than anyone else’s. You’ll also be a part of our weekly wider staff meeting.

Kids work in the community. 

We’ve always dreamed of increasing our kids work to benefit more people in our local area and across the city, whether that’s by exploring options to support struggling children in local schools, meeting and building relationship with families that use our café, supporting the work of Chomp, or any initiative that helps families at their point of need. This might be tricky to fit into 16 hours a week, but funding dependent, we’d be really open to expanding the role to include this area of work. 

Official bits. 

Benefits 

• 5% pension on qualifying earnings 

• Development of the post holder towards their full potential 

• An annual retreat will be encouraged and paid for by One Church 

• 25 days holiday, plus bank holidays (on a pro rata basis) 

• The chance to be part of a fun and energetic team. 

One Church reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the church.

Purpose and Scope of the Role

To enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence. 

Postholders will work closely with the volunteers, bank staff and Project Coordinators to provide a wraparound service to our clients across the region. Key elements of the service will include support with welfare benefits/income maximisation, immigration, housing, health, education and employment.

There will be a requirement to record and document contact using online systems, ensuring an evidence-based practice model of working and seamless support delivery for our clients. 

Main duties and responsibilities 

Manage a caseload of clients/households:

· Provide initial reception and orientation at client’s homes and within their local community settings 

· Carry out a holistic needs assessment and prepare a Personal Integration Plan with every household on a quarterly basis, preferably in the clients homes.

· Negotiate specialist intervention with external agencies as appropriate according to the client’s needs. 

· To be the lead contact for all agencies and responsible for coordinating support for your key clients.

· To work with families in a variety of locations such as within their home, RMC premises, on outreach and via digital means.

· To jointly agree a plan leading to beneficiary independence and service exit as per project requirements

· Where possible deliver the service in a community language

· To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year. This includes but is not limited to: 

· Housing situation and housing/tenancy related goals and checking suitability of accommodation with relevant hosts, landlords and/or any other housing partners.  

Welcoming families upon arrival

· Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services; 

· Working with Social Services to ensure all special needs are addressed; 

· Registering for Biometric Residence Cards and ensuring that immigration paperwork is correct and any errors or discrepancies are reported to the relevant Home Office department by an OISC qualified adviser from the wider team.

· Ensure the Home Office is notified if BRP cards are not issued within the timescales set out by Home Office service standards.

· Ensure that all newly arrived are given immigration advice as required by referring them to an OISC qualified advisor within RMC.

· Ensure that every newly arrived adult above the age of 18 has access to their own bank account.

· Ensuring that refugees understand their financial rights and responsibilities

· Complete a full Entitled To calculation with all newly arrived households and apply for relevant welfare benefit provisions from DWP and HMRC.

· Support refugees with mandatory reconsiderations as required.

· Support with access to individual grants if required.

· Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services; 

· Registering and supporting children with local schools; 

· Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly arrived adults; 

· Signposting and assisting in training, education and employment to ensure long term independence

· Refer into other provision as provided by third party organisations

· Organising trips and outings to places of interest and providing opportunities for social interaction and accompany refugees if required as per ongoing Personal Integration Plan and risk assessment.

· To provide client centric support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.

· To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users. 

· To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees. 

· To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services. 

· To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.

· With the support of the Coordinator and Manager, to maintain and develop excellent working relationships with and between external stakeholders to improve the availability of mainstream and specialist services for newly arrived refugees.

· To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes. 

· To keep full, accurate and up-to-date case records. 

· To provide written and oral reports as required. 

· To work with the coordinator in reviewing, planning and developing the service delivered to beneficiaries

· To carry out monitoring and evaluation processes as appropriate 

For the Charity 

· To play an active role in one or more RMC’s working groups as required. 

· To liaise with other teams in RMC as appropriate. 

· To attend regular team meetings, to share information, monitor services and foster effective and supportive teamwork. 

· To participate in supervision, appraisal and training as agreed with the Manager. 

· To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database). 

· To carry out other duties consistent with the nature of the post, and in furtherance of the project. 

· To carry out all the above in accordance with the aims, values and policies of RMC confidentiality, impartiality and Equal Opportunities. 

The above duties will be prioritised by the Head of Services in consultation with the post-holder.  The post-holder may be asked to re-organise his/her work to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time.  This would be done in a way consistent with the purposes of the post and in consultation with the post-holder. 

A DBS check will be carried out for this post.

Flexibility

To deliver the stated aims of for this post, a degree of flexibility and agility is needed. The post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed

Person Specification

Experience and Skills

Desirable

Essential

Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement. 

X

Experience of comprehensively assessing need and creating risk management plans for multiple individuals. 

X

Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process. 

X

Experience of working with a wide range of professionals to access needs led intervention. 

X

Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients. 

X

Knowledge and awareness of how to engage with hard-to-reach individuals, and understanding of the potential barriers to active engagement. 

X

An understanding of the issues facing refugees during integration to a new community. 

X

Good knowledge of the services available to support refugees. 

X

Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.

X

Good organisational and monitoring skills, with the ability to prioritise. 

X

Excellent administrative skills including good computing skills and the ability to use I.T. applications. 

X

Understanding and a commitment to diversity and equality, with demonstrable cultural competence. 

X

Ability to lone work and complete delegated task with own initiative. 

X

Ability to be flexible to the needs of the organisation. 

X

Enthusiasm and willingness to agile working and outreach activities.

X

Ability to speak a community language

X

Good local knowledge

X

OISC (Office of Immigration Services Commission) regulated 

X

Experience of providing outreach support to families in their home and in community settings

X

Car driver 

X

Aside from the 50+ young people we see every day at our day centre, New Horizon’s Outreach service also works with young people on the streets and in the community. The team works pan London to deliver a unique, youth-specific outreach service to young people currently or at risk of rough sleeping. We use our extensive housing expertise to place those young people into accommodation that is appropriate and safe whilst encouraging them to access the day centre to benefit from the wide range of services we offer. The Outreach Worker will work as part of Rough Sleeping Team to deliver at least two street outreach shifts per week and transitional casework to young people facing rough sleeping. You will need to be willing to work early mornings and late evenings, to travel across London to identify young people who need our support, and to work flexibly to respond to evolving needs. The ideal candidate will bring energy, creativity and a keen eye for detail. This is an exciting time to join the team as we look to refine our offer and pilot new solutions to rough sleeping. 

For more information and Person Specifications, please see our Job Pack attached. 

Salary:  £31,200 - £34,736

Application Closing Date: 10am, 31/05/2024

We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Learning Disabilities service in Hertfordshire.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

This is not an exhaustive list of all the duties and responsibilities that may be required and is subject to change in accordance with the needs of the customers and Look Ahead. As we have other support services locally, we may also require you to undertake support duties at other locations, subject to agreement at interview stage.

Your role will include:

Supporting the customer to undertake a full timetable of preferred activities including art, visiting galleries, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks;
Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
Enabling the customer to keep up with the important people in their life and to meet new people with shared interests;
Supporting the customer to communicate their wants and needs, and communicating with them in a person-centred way;
Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches;
Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;
Driving the customer to activities using the customer's vehicle, in rotation with the wider team;
Communicating with family members and a range of other key stakeholders including social work, psychology and commissioning teams;
Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements;
Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them;
Supporting the customer with personal care;
Reporting any observations relating to customer welfare;
Maintaining records as required at the project;
Participating in team meetings/reviews, support planning, risk management and the general development of the service;
Undertaking any other duties as requested by management
What you'll bring:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Essential:

NVQ Level 2 or equivalent
Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities
Driving licence and a willingness to drive as part of support duties;

Desirable:

Experience of facilitating creative activities for vulnerable adults
About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.