Free / Work Experience Programme For 16 24 Years Jobs in Bristol, City Of Bristol
We are recruiting for two Peer Support Leads:
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to increase awareness of hepatitis C, reduce stigma, and promote access to testing and treatment for people living with hepatitis C.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C, or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Alongside a growing team, these posts will continue the development and delivery of the Hepatitis C peer project, recruiting and supporting volunteer peers across Bristol, and also Bath, Weston, and surrounding areas. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care.
These posts will require extensive travel across the region and it’s desirable the postholders have a clean driving licence and have their own vehicle for work related travel.
If you would like to apply, please visit our website.
The client requests no contact from agencies or media sales.
Salary: £24,102 per annum plus £1,500 budget for personal and professional development
Contract: Fixed term for 15 months
Location: Homeworking (within UK), with the option to work from any of our Shelter Hubs across the UK
Hours: 37.5 per week (pro-rata if part time is preferred)
Closing date: 16th June 11.30pm
We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
This is a great opportunity to work within the Stories team at Shelter, recruiting people from within relevant services and outside the organisation to share their experiences to support Shelter’s fundraising, media, services, campaigning, research and brand work. As well as making contact with people willing to share their stories, you’ll be able to listen to someone’s experience and write a summary of their story. The traineeship lasts 15 months and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment. Once your traineeship is complete, we will support you in securing further employment in the future.
About you
We are looking for people who have lived experience of homelessness/bad housing and overcoming personal challenges and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.
How to apply
To apply you need to submit a copy of your CV and a completed copy of the application form. This can be submitted by email.
If you need support to create a CV please contact Sally Duckworth (GROW Officer) either via email.
We will be holding support sessions on Zoom to give people practical support and advice on how to complete an application. These sessions will also give you the chance to find out more about the role as well as other opportunities at Shelter. This will take place on:
Monday 10th June 2024, 1-3pm, online: https://shelter-org-uk.zoom.us/j/84646460768?pwd=fLwF87MbVm67wInVZhQx833mXi7oK3.1 Meeting ID: 846 4646 0768 Passcode: 74994782
We encourage all applicants to attend a session before submitting an application, if you are interested in coming along then please let Sally know beforehand.
When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career. If you feel you have the necessary lived experience, please apply and draw this out as much as you can in the application to increase your chances of being invited to interview.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Action for M.E. is the only charity in the UK providing direct support including healthcare services to children and adults with M.E. We provide vital support services, campaign for change and invest in ground-breaking research to help improve lives now, while taking action for the future. It’s an exciting time to join as we are halfway through delivering our ambitious five-year strategy.
This post will play a crucial part in helping the charity to end the ignorance, injustice and neglect experienced by people with M.E., as you will be supporting our fundraisers to maximise income generation and raise awareness. We are looking for an enthusiastic, well organised self-starter with excellent people skills to inspire and support our amazing community fundraisers as they raise funds for our work. You’ll work closely with the Fundraising and Communications teams to coordinate our community fundraising activities, including marathons, bike rides and coffee mornings.
Job description
This role is for someone who would like to learn the skills of, and gain experience in, giving energy advice to householders through working for one of the UK’s leading organisations in this field.
The postholder will be expected to provide strong customer service, working primarily on our telephone advice projects, taking calls on our advice line or making outbound calls. There is also an important administrative element to the role so accuracy and excellent attention to detail are key. The necessary support and training will be provided.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £23,465, rising to £25,785 upon completion of 6-month probationary period.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including
- Subsidised bike purchase
- Tech Scheme
- Life Assurance
- Health Cash plan
- Free weekly yoga
- Retail discounts, discounted breakdown cover and much more.
- Generous pension (8% employer contribution)
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to
- Work on the advice line making and receiving calls from people who may need help with energy-related issues.
- Listen attentively to callers (some of whom may be in distress) and respond to their needs in an empathetic way.
- Record client details onto our database accurately and in a timely manner, ensuring data collection is compliant and thorough.
- Use own knowledge to assess help and support needed, ensuring all possible support routes are explored to maximise the benefits to clients.
- Refer clients onto other support organisations in their area as appropriate.
- Identify energy improvements that can be made to clients’ properties and refer to installers who can fit them.
- Help vulnerable clients make applications for grants and switch energy tariffs where appropriate.
- Provide energy advice to people at events and at surgeries.
- Familiarise yourself with and adhere to advice line protocol, processes and procedures.
To see a detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include
- Minimum Maths and English GCSE.
- Experience of giving advice, customer service or helping others in some capacity.
- Ability to respond to clients in a respectful and engaging manner.
- Ability to communicate effectively with people verbally and in writing.
- Ability to work in a team and able to identify areas where their skills complement other.
- Ability to maintain admin systems independently and accurately.
- Able to take responsibility for your own work and seek support where necessary.
- Highly organised at managing time and workload.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is 28 June 2024.
Interviews are expected to take place Thursday 11 July though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a highly motivated individual with excellent customer service and communication skills to join St Pauls Advice Centre as a Reception Administrator.
St Pauls Advice Centre aims to reduce poverty by delivering advice and advocacy services covering a range of social welfare law issues. Need has grown as the recession has increased poverty and reduced support services, and our work is now, more than ever, vital for ensuring access to justice for all.
The role involves working on reception greeting St Pauls Advice Centre clients and other visitors, helping to identify issues and dealing with requests for information. You will be responsible for answering incoming telephone calls, distributing post and messages and liaising with other team members as needed. The role also involves supporting other members of the staff with administrative tasks.
You will have strong communication and interpersonal skills and enjoy working in a diverse and challenging environment. You will also have the desire to help and support people and a willingness to get involved with the services SPAC provides.
We are looking for someone who has: excellent communication, organisational and analytical skills; is a strong team worker; speaks Somali and can demonstrate respect for diversity.
(Speaking a community language [Somali] for the post of Reception Administrator is a Genuine Occupational Requirement (GOR) as per schedule 9 of the Equality Act 2010).
We are proud of our accreditation as a Living Wage employer and we offer flexible working and a generous benefits package:
- Salary: £20,095.20 actual (£25,119 full time equivalent)
- Working hours: 28 hours per week
- Permanent contract
- Annual Leave: 30 days per year plus bank holidays (pro rata)
- Extra 3 days annual leave between Christmas & New Year (pro rata)
- Pension Scheme: 5% employer’s contribution
- Flexible working hours
Closing Date: Monday 24th June 2024 (5 pm)
Interview Date: Wednesday 3rd July 2024
Full job description, person specification and details of how to apply are available on the SPAC website.
No CV’s or agencies please.
The client requests no contact from agencies or media sales.