Facilities And Hospitality Manager Jobs
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Empower Change: Lead operations at a purpose driven, people focused Charity as our new Operations Manager
About Hearts Together
Hearts Together is a Plymouth based charity providing support and accommodation for patients, carers and relatives and also healthcare professionals and trainees working in the local healthcare centres.
Hearts Together has big plans for the future and the role of Operations Manager is key to its success. Our day-to-day operations are extremely busy and we have a number of new projects which are due to come online which is very exciting. Ensuring that we provide a safe and welcoming environment for our guests and our team is hugely important and continuous improvement is at our heart. We are not just looking at what we do today but how we will do things in the future and how we can successfully scale our operation to meet our long-term ambitions.
Hearts Together is an organisation which encourages its team members to actively contribute their thoughts and ideas and to work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You will be able to work to your strengths and to share your successes and learning with the wider team who will in turn look to share their experiences and learning with you.
At the heart of all we do are our guests, first and foremost we exist to support them and in your new role you will have the opportunity to get to know our guests first-hand and to make a positive difference to their lives.
The role of Operations Manager sits within the Management Team.
The Role
The role of Operations Manager is critical to the long-term sustainability of the charity and plays a pivotal part in ensuring that we remain both relevant and necessary.
This role involves:
- Oversight and responsibility for the day-to-day delivery of guest services
- Line management and HR responsibility for the operational team
- Oversight and responsibility for health and safety organisation-wide
- Implementation and delivery of new guest services
- Review and development of existing guest services
- IT/technical responsibility – system admin/super-user
- Reporting and responsibility for specific budgets
- Guest/beneficiary satisfaction – ensuring consistently high standard of service and satisfaction is achieved across all areas
- Impact and outcome tracking/reporting
- Training/mentoring/performance management
- Support with grant application preparation and reporting
- Deputising for the CEO in operational matters
- Facilities/estates management
- Stakeholder engagement/relationship management
- Events organisation/support
- Representing Hearts Together externally at networking events, including occasional evening work.
- Travel as required to meet with supporters, beneficiaries and key stakeholders.
Person Specification:
Essential Requirements:
- Strong HR background in terms of leading others and managing HR matters/employee relations
- Demonstrable experience of working to targets and delivering quality outputs collaboratively with others
- Confident and sophisticated communicator
- Strong customer/supporter focus, with excellent interpersonal skills
- The ability to manage conflicting priorities in a fast-paced customer focused environment
- Financial and business acumen – ability to draft budgets, report on variances and interpret financial data
- Strong report writing skills
- Knowledge and experience of facilities management and health and safety, including food hygiene, risk assessments and policy writing
- Confident and proficient in the use of IT systems as a user admin/super-user level
- Highly motivated, with a strong work ethic
- A team player, happy working within a ‘flat’ hierarchy
Desirable Requirements:
- An undergraduate degree or professional qualification in a relevant field
- Experience within the Charity sector
- Experience of hotel/hospitality management
- Experience within the health/social care sector
Employee Benefits:
- Enhanced annual leave
- Employee discounts
- Health insurance
- Mental wellbeing support
- Holiday purchase scheme
- Free tea and coffee
- Training opportunities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title: FM & Governance Coordinator
Location: London (on site)
Working Hours: Full Time, 36 hours per week
Contract Type: FTC until December 2024
Salary: £27,000 per annum
About Us
Would it inspire you to see the tangible impact of your work on the world? To work for an organisation that is committed to making a positive difference for people everywhere? If so, we could be the organisation for you. We are the Chartered Institute of Building (CIOB), the world's largest and most influential professional body for construction management and leadership.
About the role
As Facilities & Governance Coordinator you will act as a first point of contact in our London office, and work in collaboration with the Governance team across their full range of activities, and consult regularly with the rest of the organisation, Trustees and Members. You will be responsible for coordinating meetings and services across the Institute and providing effective and efficient administrative support across the team.
Key responsibilities will include:
- Providing a professional and welcoming service to all internal and external visitors to the office.
- Managing all office signage (to include door and reception screens), ensuring these are accurate and up to date at all times.
- Managing diaries for all office meeting rooms, co-ordinating necessary arrangements for internal and external meetings, to ensure efficient and appropriate use of the meeting space available in line with office guidelines.
- Maintaining day-to-day contact with Building Management, reporting any issues as required and overseeing their resolution.
- Providing ongoing day-to-day management of all office suppliers and service contracts, including but not limited to preferred suppliers for facilities maintenance. Ensuring strong relationships are maintained and the performance of all suppliers is to an acceptable level, escalating issues where appropriate.
- Provide administration support for the Governance team including but not limited to making and communicating all necessary travel and accommodations arrangements, preparing meeting packs and dissemination as required and supporting all meeting set-up requirements e.g. technology, room set up and refreshments.
- Acting as the main point of contact for CMYA applicants once in the judging process, coordinating their application from entry through to completion of the interview process, ensuring a consistent, high-quality experience is delivered throughout.
- Being a first aider and fire Marshall for the Office.
- Taking day-to-day responsibility for the health and safety procedures for the London office.
About You
The ideal candidate will have/ be:
- Excellent communication skills
- Strong organisation skills with the ability to remain calm under pressure, manage a busy workload and prioritise accordingly.
- Ability to communicate with potential and current members with varying levels of seniority.
- Excellent administration skills, including drafting reports, managing complex programmes and projects administration and logistic planning.
- Demonstrative experience in a customer-facing senior administrative role, with the ability to always provide the highest level of customer service.
- Ability to work on their own as well as part of a team.
- Strong computer skills.
Benefits
- Competitive salary
- Generous Holidays
- Additional birthday day off
- Pension contribution
- Employee Assistance Programme
- Private Medical Insurance
- Life Assurance
- Learning and Development
With an ever-growing waiting list and in preparation for our September new starters across babies, toddlers and pre-schoolers, YMCA Newark & Sherwood are expanding the team!! We are recruiting a new Early Years Educator to be part our our nurturing, friendly and caring team.
If you are already level 3 Qualified or keen to complete your level 3, we can offer you the support to complete or further your studies as well as a meaningful career making a real difference to the lives of children in the Newark area.
We are Ofsted registered and have space for 90+ children in three age-related rooms designed using the latest thinking for early years development and education. We encourage curiosity and imagination through play and exercise utilising all the facilities within our Activity & Community village.
Our nursery is a truly inspiring place to be for young minds to belong, contribute and thrive.
On a day to day basis, you can expect your role to include:
• Supporting the day to day running of the Nursery, holding responsibility for your allocated room and its children.
• Work as part of the Nursery Team in delivering the highest quality care and education for all children to achieve and maintain an Outstanding Ofsted judgement.
• Plan and deliver a suitable learning programme in line with the EYFS that offers a wide range of learning experiences and act as a keyworker for a group of children
• Ensure all daily routines are adhered to
• Liaise and support parents and carers, ensuring they are well informed of their child’s progress
• Ensuring that the room and other areas are safe, clean, welcoming and stimulating environment undertaking cleaning tasks where required.
• Support the Nursery Team in evaluating the effectiveness and quality of the services provided, recommending changes when necessary.
• Administrating first aid when required, ensuring accurate records are maintained.
We are so excited about the quality of childcare provision we bring to Newark in our new purpose built nursery with plenty of natural light, big airy rooms, large outdoor space all self-contained within the nursery so it is safe and totally separate from the rest of the Community & Activity Village.
Working 40 hours per week across 4 days, this role will work on a rota basis as the Nursery will be open 7:30am - 6pm, Monday to Friday.
About You
First and foremost, you will love working with children and be passionate about creating an engaging, stimulating environment for them to play, learn and grow. You will be imaginative and creative in coming up with ways to introduce new concepts, skills and help support the children as they take the next steps in their development.
You will be working in an Early Years setting currently and either be a Room leader or ready to take that next step in your career to take on that responsibility.
You will be confident enough to talk with parents/carers and build positive relationships with adults and children alike!
We are looking for you to hold
• Working toward or already qualified Level 3 or above in Early Years and Childcare.
• First Aid certificate / Pediatric first Aid qualification
We are able to provide you the training, ongoing development and qualifications to support your career goals and aspirations; we are confident of being able to provide you the career development you wish and support your individual objective.
You will need to have knowledge of:
• Health & Safety relating to nursery settings including food safety.
• Ofsted standards and inspections, for early years.
• Safeguarding children and young people
• SEN Code of Practice and safeguarding
Location: Newark
Salary: £26,809.92 per annum
Hours: 40 hours per week
Benefits: minimum of 23 days holiday, 4 x death in service, 10% discount in our hospitality venues, discounted school holiday club places,
Closing Date: 25th May 2024
You may also have experience in: Early Childhood Educator, Nursery Practitioner, Preschool Teacher, Childcare Specialist, Early Years Practitioner, Early Childhood Development Coordinator, Nursery Room Leader, Child Development Facilitator, Toddler Educator, Early Learning Mentor, etc.
REF-213 826
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.
As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.
CENTRE ADMINISTRATOR
Contract: Permanent
Hours: Part-time (25 hours per week), ideally 8:00am – 1:00pm every weekday. Additional hours may sometime be required and can be taken as Time Off In Lieu.
The Centre Administrator role at the Vassall Centre in our Oldbury Court Hub is a pivotal role in the provision of warm welcome and effective administration for our tenants, customers and community users. The postholder will be the face of the charity at the site and will lead on the provision of a safe, secure and welcoming environment for all users of the Vassall Centre site.
We offer the following benefits:
- Competitive salary with index-linked pay awards
- 5% employer pension contribution (matched)
- 4x Life Assurance
- 26 days annual leave, rising with length of service (plus Bank Holidays)
- Health Cash Plan
- Employee Assistance Programme
- BenefitHub discounts and perks platform
- Staff Wellbeing Group
- On-site café
- Free on-site parking
Deadline for applications: Sunday 2nd June 2024
Interview dates: TBC
The client requests no contact from agencies or media sales.