Frontline services helpline adviser (f/t) jobs
About Us
SAVE Britain’s Heritage is a national campaigning charity working to protect historic buildings from demolition and decay. For over 50 years we’ve been at the forefront of the heritage movement, combining high-profile media campaigns, in-depth research, and grassroots activism to champion the reuse of historic buildings and the places they create.
About The Role
SAVE Britain’s Heritage is looking for a proactive and collaborative Heritage Engagement Manager to strengthen our support for communities campaigning to save historic buildings.
You’ll take the lead in developing and managing SAVE’s public-facing resources — including the Buildings at Risk Register, ACT NOW! Toolkit and Building of the Month — ensuring they are accessible, impactful and widely used. A key part of the role is working directly with community campaigners, volunteers and students, providing advice and support to help them run effective campaigns, and sharing success stories across SAVE’s networks.
Working closely with our small team — and alongside our Casework Officer — you’ll help ensure SAVE’s campaigning tools are closely aligned with our strategic aims, from audience development and sector leadership to new partnership opportunities. You’ll also coordinate the annual launch of the Buildings at Risk list, deliver regional engagement activities, and build partnerships with universities and professional networks to foster collaborative initiatives.
We’re looking for someone with knowledge of planning, conservation and the built environment, proven experience supporting or enabling community groups, and strong communication and project management skills. Experience of partnership development, volunteer coordination are also valuable.
This is a hands-on role with real scope to shape SAVE’s engagement work and make a tangible impact for communities and historic buildings across the country. If you’re excited by the chance to champion threatened buildings and empower people to act, we’d love to hear from you.
Deadline: Friday 3rd October
Interviews: Week beginning Monday 13th October
The client requests no contact from agencies or media sales.
Eden Brown is delighted to be partnering with an incredible Birmingham based Charity that provides trauma informed services including holistic support and advocacy to enable women to reach their potential.
About the Role
You will be responsible for developing the stewardship of existing trusts and foundations, increasing engagement and demonstrating impact to maintain strong, long-term partnerships. You will also grow existing relationships, identifying opportunities to secure increased, repeat, or multi-year funding. You will contribute to the development of the fundraising and communications strategy.
About you
You must have;
- A Proven track record of raising significant funds from trusts and foundations, including six- and seven-figure funders
- Experience developing high-quality, creative funding applications and reports, combining narrative and financial information.
- Outstanding written and verbal communication skills, with the ability to present technical or financial information clearly and persuasively
- Knowledge of the women's sector and issues affecting women as well as familiarity with funders supporting women's sector work is desirable
Please note that this is a hybrid role with time spent in the office in Birmingham ( 3 days per week) Please note Schedule 9, Paragraph 1 of the Equality Act 2010 applies to this post and we are looking at applications on a rolling basis. To be involved in something really quite special please call 07442607841.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
The main purpose of the Administrative Assistant is to provide a welcoming
reception to everyone who uses our public spaces and to provide accurate and
timely administrative support to facilitate the efficient running of our services.
By providing effective administrative support, this role will help to ensure that
the charity’s resources are used effectively to support cancer patients across the
region.
Key responsibilities
Reception Duties
Greet all visitors and service users in a warm, friendly, and empathetic
manner
Handle incoming phone calls, emails, and in-person queries with
empathy, professionalism, and confidentiality, responding to questions
or concerns and signposting to appropriate services and colleagues
Maintain a clean and welcoming reception area
Provide refreshments for guests and support hospitality for in-house
events
Manage appointment bookings and room usage for services, meetings,
and events
Manage appointment bookings for transport, counselling, therapies,
group activities, and support sessions, ensuring schedules are accurate
and up to date, sending appointment reminder calls/texts/letters to
clients as required.
Coordinate volunteer transport driver and freelance therapist schedules
Liaise effectively with staff, volunteers, therapists, and healthcare
professionals to ensure that every individual receives the right level of
care and support at the right time
Maintain clear and accurate records of client interactions, appointments,
and referrals in line with GDPR and safeguarding practices
Act as a vital communication link between service users and the wider
team, flagging any concerns or urgent needs promptly
Offer a calm, reassuring presence to individuals who may be distressed,
anxious, or seeking information at a vulnerable time, engaging senior
colleagues, as appropriate
Open and close patient spaces and set up the centre space for workshops,
support groups and other events.
Administrative Support
Maintain accurate records and update databases, including service user
information
Inputting data into relevant systems accurately and in a timely manner
Assist with preparing correspondence, reports, and materials for
meetings
Assist in the processing of post, deliveries, and office supplies
Liaise with volunteers, staff, and external service providers as needed
Managing the consumables within this patient space and ordering
replacement stock as and when required.
Provide general administrative support to the wider team as required.
Take donations in any of the Weston Park Cancer Charity locations
Arranging room bookings both internally and externally.
Duties
• Report accidents and incidents as per Weston Park Cancer Charity’s policy.
• To be an ambassador for the charity.
• Demonstrate a positive and supportive attitude to staff and volunteers and
uphold the philosophy and values of the charity.
• Respect confidentiality applying to all WPCC areas. Adhere to GDPR policy.
• Be proactive with your training and development needs, maintain relevant
professional registrations and adhere to codes of practice.
• Participate in team meetings and events.
• Adhere to all WPCC’s policies and procedures including Health and Safety
regulations, Equal Opportunities and Safeguarding.
The above job description is not an exhaustive list of all duties required of the
postholder.
Who You Are
We are looking for someone with a highly organised and flexible approach to work.
You must possess excellent interpersonal and communication skills with a
high degree of attention to detail. This is a rewarding opportunity to be part of
a team that directly improves the lives of local people affected by cancer.
About you:
You will enjoy working directly with the public and be empathetic
Be detailed-oriented and enjoy working to clear and transparent processes
Able to manage your own workload and priorities to agreed deadlines
Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives
and values, and to always work in the best interests of the charity.
Support and encourage harmonious internal and external working relationships
Make a positive contribution in delivering the charity’s strategy and raising
the profile of Weston Park Cancer Charity
Location: Working remotely from home across the four nations of the UK, occasionally co-working spaces, with occasional travel
Start date: As soon as possible (Autumn/Winter 2025)
Salary: £46,725 (F/T pro-rated for 0.8 FTE to £37,380)
Benefits: 38 days annual holiday FTE including bank holidays so that you can choose when to take them (30.4 days pro rata). Pension Scheme. Flexible working arrangements. Access to co-working budget
Hours of work: Part Time at 0.8 FTE worked flexibly around business needs at 28 hours per week
Contract type: Permanent contract
Do you want to play a vital role in supporting a charity who are reshaping the systems that support children and young people across the UK? Are you excited to drive growth of the charity’s research and design consultancy by identifying and securing new opportunities for funding and impact? Do you have the skill and experience to lead our responses to six figure competitive bidding processes?
Dartington Service Design Lab is a national charity that harnesses experience, cutting edge evidence and design to tackle the challenges children and young people face today, securing thriving futures for tomorrow. As we move forward with our refreshed strategy, we are looking for a new Bid Writing & Business Development Lead to join our dynamic team.
We are seeking an individual experienced in developing bids in response to tenders, research and consulting opportunities. The role will lead the end-to-end bidding process, from identifying and nurturing suitable applied research, evaluation, service and systemic design and consultancy opportunities. The role involves reaching out to and fostering relationships with potential bid partners, developing compelling proposals (involving the wider team as required), managing bid submissions, adherence to compliance requirements and deadlines, and supporting the team with preparation for interviews.
This role is instrumental in expanding the organisation’s client base, enhancing our visibility, and fostering sustainable growth through effective business development strategies.
As a team, we operate remotely across the UK with regular project-related travel. Our staff work from home or when appropriate, together in local co-working spaces, and normally, a few times a year we meet as a whole team for a few days to develop and connect.
Don’t meet every single requirement outlined in the Job Description? Studies have shown that women and racially minoritised groups are less likely to apply for jobs unless they meet every single requirement. Dartington Service Design Lab is committed to building a diverse and inclusive workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person to help us achieve our impact for children and young people.
Candidates should be aware that, in line with our commitment to equity, we have made the decision not to negotiate regarding salary on appointment or progression. The evidence shows that negotiation of salary is an inherently inequitable process that marginalises women and those from racially minoritised communities. We do, however, have a transparent grade and scale structure for all those in the Lab which, based on organisational affordability and satisfactory performance in role, will result in an increase to salaries every two years up until the ceiling of that particular role’s banding.
The post is subject to an Enhanced Disclosure and Barring Service certificate and pre-employment checks will be undertaken before any appointment is confirmed.
If this sounds like you, we’d love to hear from you. Find out more in the Candidate Briefing Pack.
Creating thriving futures with and for children and young people



The client requests no contact from agencies or media sales.
For the full breakdown of responsibilities, please see the recruitment pack
Summary
We are seeking a proactive and diligent Compliance Officer to join our Recruitment and Operations team. You will be responsible for providing a robust compliant onboarding service for all successful applicants to our awardwinning Tutoring Programmes; ensuring all candidates are ready and fully eligible to start their delivering tuition sessions in colleges across the country. The ideal candidate will oversee the end-to-end onboarding process and ensure all pre-employment checks meet the standards required by Get Further and safer recruitment practices.
Key Responsibilities:
Compliance and Onboarding:
- Manage the end-to-end onboarding process, ensuring all pre-employment checks (Right to Work, DBS, references, and safeguarding requirements) are completed accurately and on time.
- Maintain accurate and secure records in line with GDPR and safer recruitment practices.
- Oversee the offboarding process where appropriate Safeguarding and Quality Assurance
- Ensure all safeguarding requirements are met and documented within our CRM system.
- Monitor compliance requirements and ensure continuous alignment with safer recruitment policies.
- Work closely with the Head of Recruitment to deliver in line with Get Further’s five-year strategy.
Communication and Stakeholder Engagement
- Manage tutor communications during the onboarding stage, ensuring candidate enquiries are responded to promptly via the shared mailbox.
- Liaise with College HR departments, providing assurance letters and compliance information for tutors.
- Collaborate with internal departments to ensure smooth onboarding and cross-team coordination.
- Support the onboarding process by reviewing and collating documentation and references.
- Ensure all Right to Work (RTW) checks are completed accurately and renewed and in a timely manner.
- Oversee the processing and verification of enhanced DBS checks, tutor reference requests and Social online Media checks.
- Ensure all safeguarding requirements are met and documented within our CRM database.
- Maintain accurate records in line with GDPR and compliance standards.
- Manage our Tutor Training booking process.
- Oversee the offboarding process where appropriate.
- Liaise with internal departments to ensure smooth onboarding and compliance.
- Manage tutor communications during the onboarding stage and oversee our onboarding mailbox – ensuring enquiries are responded to in a timely manner.
- Liaise with College HR departments and provide assurance letters for Get Further Tutors.
- Work with the Head of Recruitment to deliver Get Furthers five-year strategy.
- Manage the onboarding budget for tutors
Who We’re Looking For
An enthusiastic and diligent team player with a passion for educational equality and inclusive hiring. You’ll thrive on building relationships, to creating a brilliant, supportive experience for applicants on their journey from start to finish. You’ll also bring a meticulous eye for detail and a commitment to safeguarding through thorough compliance checks and understand the importance of safer recruitment practices. If you're someone who combines people-first energy with process driven precision, we'd love to hear from you.
We welcome candidates from a wide range of backgrounds. Experience in the following areas may be particularly useful, but we understand that these skills can be gained in many different ways.
- Carrying out pre-employment checks such as Right to Work, DBS, or reference verification
- Managing onboarding or admissions processes and ensuring documentation is complete and accurate
- Handling sensitive or confidential information in line with safeguarding or GDPR requirements
- Coordinating compliance processes, audits, or record-keeping
- Supporting recruitment, HR, or people-focused processes in education, charities, local government, or other sectors.
We promote a supportive, collaborative, and inclusive working environment and are guided by our core values. These values are at the heart of our organisation’s personality.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At The Birth Partner Project, our vision is that no woman or birthing person should face birth alone. We are looking for a Director to lead our small team into the future. We’d love to hear from you if you’re an experienced third sector professional who can set a clear strategic direction, maintain a detailed grasp on good governance, and operate with real integrity and care. As we are a tiny charity, you will be expected to flip from deeply operational detail to big-picture strategic thinking in the blink of an eye.
We are committed to offering non-medical, culturally safe and trauma-informed support to women and birthing people during their pregnancies and into early motherhood, particularly focusing on those based in Cardiff who are seeking sanctuary.
Please note your covering letter should provide evidence of how your skills and experience meet the key points of the Job Description and Person Specification. It must also include a paragraph on how your values align with our work.
The client requests no contact from agencies or media sales.
About Us
SAVE Britain’s Heritage is a national campaigning charity working to protect historic buildings from demolition and decay. For over 50 years we’ve been at the forefront of the heritage movement, combining high-profile media campaigns, in-depth research, and grassroots activism to champion the reuse of historic buildings and the places they create.
SAVE Britain’s Heritage is looking for a creative and proactive Social Media and Digital Officer to lead our digital presence at a pivotal time in our campaigning work.
About The Role
You’ll lead on our social media channels (Twitter/X, Instagram, Facebook, LinkedIn, YouTube and Bluesky), digital campaigns, and email communications. A key part of the role is content creation – helping us tell SAVE’s story in compelling ways that grow our audiences and build engagement.
Working closely with our small team — and reporting to our Editorial & Communications Manager— you’ll also deliver digital campaigns to support events and subscriber growth. You’ll manage the monthly Bulletin via Mailchimp, update SAVE’s website, track performance using Google Analytics and explore new partnerships to extend our reach.
We’re looking for someone with proven experience in social media and digital marketing strategy, hands-on content creation, and email/newsletter campaigns. Skills in analytics, SEO and CMS systems are also important.
This is a hands-on role with real creative freedom in a high-profile national charity. If you’re excited by the chance to create and deliver digital content that makes a difference for Britain’s historic buildings, we’d love to hear from you.
Deadline: Friday 3rd October
Interviews Week beginning Monday 20th October
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to bring struggling children hope and a future. Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences. This programme addresses the underlying issues children are facing, whilst also providing the option of direct support to their parents/carers and the school staff team.
In this role we are looking for an individual that thrives working with children and young people in a school context and is passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. The ideal candidate will be a qualified counsellor with an aptitude for creativity whether this is music and drama, sport and outdoor recreation or other fields of kinaesthetic development. The TLG Therapeutic Counsellor will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents/carers too, so we're looking for an individual who can build and foster strong relationships.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: 2.5 days per week (18.75 hours, term-time only)
Location: 2 days per week based in a school in Bristol, 0.5 days working from home
Closing Date: October 7th 2025
Initial Online Interviews: October 14th 2025
Final In Person Interviews: October 20th 2025
For further information check out the job description attached to this page. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies.
Central England Area Quaker Meeting is looking for a part-time, Finance Officer.
Do you have sound financial experience and qualifications (at least AAT Level 4), strong organisational skills, an eye for detail and the ability to communicate information to a range of people? Do you want a role that provides a key service for our charity?
In return we offer a supportive and flexible work environment, fair rates of pay and a good annual leave allowance. We also offer an annual leave purchase scheme, bike 2 work scheme and an employee support programme (which offers services such as legal advice and counselling).
The client requests no contact from agencies or media sales.
- Access – the Foundation for Social Investment works to make sure that charities and social enterprises can access the finance they need to sustain or grow their impact.
- You will be part of a small organisation of around 15 people that take a flexible, collaborative and trust-based approach to work.
- Working closely with the Head of Blended Finance and the wider Programme team you will act as an integral support function for colleagues but also build good relationships with our external partners, supporting their engagement with Access.
- This is a key role that offers experience across a variety of different disciplines, with significant potential for personal learning and growth.
What you will deliver (responsibilities)
Programme Support:
- Present analysis and insights based on performance data and any contact with delivery partners to inform decisions within the team about ongoing relationships.
- Support the writing of papers for the Investment Committee and other committees including the Access Board, to present clear information to support understanding and decision-making.
- Help to organise, manage and minute internal and external meetings and events, including peer learning workshops.
- Assist with keeping Programmes pages of the Access website up to date.
- Supporting the development and maintenance of a bank of practical resources for use by our partners
- Other programme support duties as required.
Finance:
- Ensure robust financial management of Access’s programmes, including monitoring deployment targets of social investors and supporting the process for drawing funds from Access.
Relationship management:
- Become one of the day-to-day points of contact for a portfolio of organisations who are delivering or supporting Access’s programmes, or in the process of applying to do so. These may include social investors, grant partners or other stakeholders.
- Build strong productive and supportive working relationships with delivery partners, in a spirit of collaboration and learning.
- Maintain comprehensive and clear records of the status of the relationship and any key questions or issues which are currently being addressed.
Data and learning:
- Support the acquisition and collation of regular performance data submissions
- Support the analysis and reporting on performance within each delivery partner and across the portfolio.
Other tasks:
- Leading on or supporting the delivery of internal and external events
- Contributing to learning and programme design discussions
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We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.
As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.
First interview dates are expected to be online bewteen 8-10th October.
Second interviews to take place (in person at our office in London) on Tuesday 14th October.
We want to see a social investment ecosystem that works for all charities and social enterprises.




The client requests no contact from agencies or media sales.
Job Title: Senior Programme Manager
Closing date: 26th September 2025 17.00 GMT
Interviews: 3rd October 2025
Reports to: Ubele Founder/ CEO
Location: Min 2 days per week based in North London office, remote working available for max 3 days a week
Pay: £60,000- £63,000 full time, gross per annum
Type of Contract: One-year fixed term contract
Annual Leave Entitlement: 28 days’ annual leave, including UK bank holidays.
Pension: 3% employer pension contribution on eligible earnings.
About The Role
The purpose of this role is to have overall responsibility for The Phoenix Way (TPW) Programme across the London, South and East regions and delegating day to day management South and East Regions to a dedicated Programme Manager. The role includes:
Strategic oversight of and accountability for the London, South and East regions of The Phoenix Way the creation of sustainable Black and racially minoritised communities and community-led organisations across three separate regions, with an in-depth focus on Greater London by ensuring there is an equitable stake in decisions relating to funding processes, priorities, funding allocations and beyond.
Collaborating with funders, statutory bodies, community organisations and voluntary sector, and other stakeholders committed to the development of an equitable future.
Actively supporting all funding bodies to seek change for diverse communities and deliver significant improvements in their organisation’s cultures, strategies, competences, and capabilities.
Helping funding bodies to adopt equitable policies and practises based on the evidence and learning garnered from the community organisations that receive funding and support from TPW.
The client requests no contact from agencies or media sales.
Furnishing Futures is an innovative charity creating fully furnished, healing homes for survivors of domestic abuse who have been rehoused in empty social housing. We do this by partnering with the interiors industry, which donates high quality furniture and homeware that could otherwise end up in landfill.
We are looking for a dynamic Events and Retail Manager. You’ll be working closely with our CEO and Head of Partnerships and Fundraising to develop and deliver a varied and inclusive events programme and run our sales space, The Atrium, adjacent to our warehouse in East London E10. Our events will center around our key programming pillars; sustainability, design, wellbeing, women’s empowerment, social housing and social justice.
If you're passionate about our work, solution-focused and organised, with experience in events and sales we'd love to hear from you. We particularly welcome applications from people from all marginalised groups, communities and backgrounds.
It is our mission to create a future where furniture poverty no longer exists and no useable furniture ends up in landfill
The client requests no contact from agencies or media sales.
Join PBHA as a Community Connector—support individuals to thrive, access services, and foster independence. Inclusive employer; diverse applicants welcomed.
Heard is a multi-award-winning charity working at the intersection of storytelling and social justice. For over 15 years, we’ve inspired content and communication that shift public perspectives and drive real-world change on issues such as climate change, trans rights, children's palliative care, and more. Our work supports people to create compelling narratives that move hearts, change minds, and spark action.
We’re looking for acreative and strategic senior communications manager to amplify Heard’s voice, grow our influence, and share learning that drives narrative change.
As senior communications manager, you’ll set direction for our communications, creating content, build relationships, and bring our impact stories to life as well as being responsible for managing all our communications day-to-day. You’ll work closely with programme teams, funders, and partners to ensure Heard’s work is visible and accessible.
Whilst you will work with all of our five programme teams, a majority of your time will focus on our climate programme. You don’t need to be a climate expert but have an awareness of TV and and foster partnerships with media to transform how climate is seen and felt on screen by helping the team develop impactful climate and health story case studies to fulfill our mission of changing hearts and minds.
As a senior communications manager at Heard, you’ll be part of a forward-thinking, creative, and supportive team. If this sounds like a fit for you, apply now!
OVERVIEW
- Job type: 18-month fixed-term contract (potential to extend, subject to funding)
- Days: 0.8 full-time equivalent (FTE) – totalling 25.6 hours per week* not including breaks (Mon – Thurs).
- We will consider 0.6 or 0.7 FTE to allow more flexibility for the right candidate.
- Pay: £42,510 (per annum pro rata – so for 0.8 FTE this works out as £34,010)
- Staff Benefits: 7.5% pension contribution, generous holiday leave, birthday leave, Christmas leave plus bank holidays, annual training budget, mentoring, and hybrid working.
- Reporting to: co-ceos (Sophie Hobson and Nathalie McDermott)
- Based at: London-based / hybrid.
- Working at least 2 days a week in the office, one of which is a Tuesday.
- Our office is on Cambridge Heath Road, London, E2 9DA.
*Heard is trialling the Four-Day Week as part of our commitment to well-being, sustainability and effectiveness. This means our full-time equivalent has reduced from 35 to 32 hours, spread Mon – Thurs. Our trustees will review whether to permanently adopt Four-Day Week in early 2026, at which point we will work carefully with all our team to ensure all work patterns are sustainable for them, regardless of the decision. Learn more about the trial.
Heard is a charity working with people and the media to inspire content and communication that changes hearts and minds.
The client requests no contact from agencies or media sales.
Would you like to support a dynamic annual conference that brings together a diverse group of people to learn, be inspired and collaborate to achieve workplace justice and fight poverty and discrimination?
Workplace Justice is a new company limited by guarantee that has been created to take forward the annual New Organising Conference. The New Organising Conference is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights. In September 2025 60 people will deliver 40 different sessions to an audience of 135 people.
Overview of the role
This role, which will be largely remote, with regular online supervision and periodic meet-ups, offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators. Because of the annual cycle of the conference, you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference.
Job description
To provide operational support for Workplace Justice and the New Organising Conference with a particular focus on outreach and social media but also covering finance, website, participant database, registration, and governance.
Outreach and Operations Support Manager, New Organising Conference
3/4 days/week circa £33,000 f/t/e/
Background
Workplace Justice is the organisational home of the annual New Organising Conference, now in its third year, with support from the Network for Social Change The New Organising Conference, held over a weekend, is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights and community organising. Participants learn, get inspiration and form new collaborations. In September 2025, 60 people delivered 44 different sessions to an audience of 130 people. You can see videos of past conferences here.
Overview of the role
This role is largely remote, with weekly online supervision and monthly meet-ups with the Coordinator, and twice yearly Board meetups. It offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators. Because of the annual cycle of the conference you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference. You are unlikely to be able to take more than one week’s holiday during July and August.
Summary job description
To provide operational support for Workplace Justice and the New Organising Conference, focussing on marketing and communications including social media but with responsibility in addition for finance, the participant database and governance.
The role offers 5 weeks paid holiday. PAYE or self-employed status for discussion.
Key tasks
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Raising the profile of NOC and attracting participants and session leaders through social media, email communications and networking
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Responsibility for ensuring the website evolves in line with the needs of the Conference
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Maintaining and operating a database of participants, past and present
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Managing the registration of participants to the conference including taking payment and where necessary issuing invoices, and recruiting volunteers to assist at the conference
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Supporting the Board led process to select sessions and plan the programme
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Attending the conference and trouble shooting as necessary
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Operating a simple finance system
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Support as needed for initiatives arising from the NOC
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Any other support tasks that may be required
Person specification
Essential
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At least three years experience in a similar role
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Contacts in and understanding of the trade union movement, UK or international
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Proven track record of using outreach on social media to achieve results
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Experience of working independently
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Close attention to detail in data handling
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Persuasive and constructive manner in dealing with other people
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Familiarity with website editors e.g Squarespace
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Experience of basic financial management
Desirable
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Experience of using the Action Network system
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Experience of event management
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Ability to accommodate peaks and troughs in workflow
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Experience of using graphic design software e.g. Canva, Adobe
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Experience of website design
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Experience of managing projects or operations with multiple stakeholders
Online interviews will be on October 10th with final in person interviews held in London on October 14th. If selected for an interview, we will email the interview questions ahead of the interview. As well as interviews there will be tests of competencies. All non AI generated applications with an email address will be acknowledged. If selected you will be expected to attend a 24 retreat with the Board on 5/6 December.
We especially welcome applications from people who are or have been marginalised in society on the basis of their class background, income, ethnicity, disability, gender identity, sexuality, or other characteristics.
Key dates
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The closing date for applications is midnight on October 4th
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Online interviews will be on October 10th with notification on October 8th.
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In person interviews will be held in London on October 14th with notification on October 11th.
The client requests no contact from agencies or media sales.