General manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
Katherine Low Settlement’s work with older people
Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings.
Our services include Battersea Bites, Age Well and Core social activities and digital inclusion.
We work with people 50+ to:
• Encourage active and independent living
• Reduce isolation and loneliness
• Improve well-being and prevent ill-health
• Engage members to be dynamic and contributing members of the Wandsworth community.
Key Objectives for this Role
Oversee the day-to-day running of our Battersea Bites Programme that includes a lunch club for people 50+ that runs on Tuesdays, Wednesdays and Thursdays and a healthy eating session on Mondays. This includes leading in the planning, shopping and preparation and provision of meals, the responsibility for the day-to-day running of the kitchen including overseeing a team of volunteers and ensuring compliance with relevant Health & Safety and Food Hygiene requirements.
Roles & Responsibilities
Planning
• Plan and develop a monthly lunch service menu, a month in advance, using creative license to provide nutritious, varied, and satisfying meals that meet diverse dietary requirements (e.g., allergies, cultural needs, vegetarian/vegan options) while strictly adhering to Health & Safety and food hygiene regulations.
• Develop ideas for Battersea Bites Healthy cook and eat/ other sessions with the Age Well Team.
• Handle purchases and expense tracking using the Soldo card, ensuring full compliance with the bank card usage policy, and submitting all receipts and records promptly and accurately for financial oversight and reporting, for which training can be provided.
• Create several themed menus throughout the year which will engage members. For example, a Summer Lunch, an Afternoon Tea, etc.
• Support the planning of the older people’s lunch club with older people themselves
• Support the Elders team to welcome and support new members to feel part of the programme.
Delivery
• Complete a weekly food shop either online (we currently use Asda delivery service) or locally, buying fresh ingredients weekly which fall within the financial budget.
• Prepare, cook and serve healthy meals, ensuring dietary needs are met
• Undertake stock control such as stock rotation, ensuring all food items are labelled with expiry dates and disposed of when necessary.
• Ensure all equipment is ready and set up for the lunch club service.
• Ensure the security of the kitchen and store cupboards to provide a safe working environment. (Our cupboards are locked.)
• To ensure routine day-to-day as well as specialised cleaning of kitchen equipment, work surfaces, kitchen floors and storage areas.
• Keep accurate and up-to-date records, including the health and safety folder containing opening and closing checks. Training can be provided.
• Ensure your hygiene and cleanliness are of the highest standard, and those of anyone entering the kitchen, including volunteers, are suitably dressed and uphold the same standards
• Be part of and work closely with the Elders Team at KLS
• Support elders who attend the club so that the sessions are safe and enjoyable for them.
• Inform the Manager (or in their absence the Head of Service) of any concerning incidents, compliments, complaints or accidents (including safeguarding issues).
• Demonstrate strong problem-solving skills by quickly and calmly addressing kitchen challenges and ensuring smooth meal preparation under pressure.
• Take part in the monitoring and evaluation of the programme under the guidance of the Managers of the 50+ programme
• Coordinate with staff and volunteers to ensure efficient meal service.
• To attend any relevant training sessions to ensure that you are fully equipped to perform your role effectively
• To actively assist in the continuation of our high food hygiene rating
• Have acquired or are willing to Level 2 and Level 3 Food Hygiene Certificate
• Actively participate in meetings such as supervision and appraisals, and staff meetings. The manager reviews progress, reflects on goals, and completes agreed actions and tasks within set deadlines to support ongoing development and programme success.
Coordination of Battersea Bites Volunteers
• Form and build positive working relationships with volunteers who work within Battersea Bites.
• Take responsibility for coordinating individual volunteers and respond effectively to their feedback, and report any concerns to the Core Manager.
Undertake Other Duties
• To comply with any reasonable request from KLS Management to undertake work of a similar level that is not specified in this job description.
Person Specification
Essential Experience & Skills
- Track record of catering and basic cooking
- Proven experience of working or volunteering with older and/or vulnerable people in community settings
- Strong communication skills – both verbal and written
- Understanding of healthy eating and nutrition
- Full understanding of health & safety, including food hygiene (though training is also provided)
- Personal attributes to include being caring and compassionate / hard working / organised / creative / take initiative / reliable / ability to work under pressure
- Ability to work as part of a small team, whilst also working independently
- Committed to KLS’s mission, vision and values
Desirable Experience & Skills
- Experience of overseeing volunteers
- Knowledge of Battersea / Wandsworth
Further Information
- Katherine Low Settlement is committed to Diversity, Equity and Inclusion
- All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
- You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
Role Context and Purpose
• You will be working in partnership with Kentown Support Nurses and the wider team to improve access to therapeutic support for families where there is a child who is receiving end-of-life care. Sessions may take place with adults in the family or children and young people.
• You will manage a caseload of referrals from the Kentown team. You will be working with the family to offer a holistic package of support tailored to their needs, improving wellbeing, building resilience, and developing coping strategies. The majority of sessions will be completed face-to-face within GM, out in the community, although virtual or phone sessions may also take place. Our counsellors employ a flexible approach, which will involve a mixture of open-ended and time-limited interventions.
• You will also be providing post-bereavement interventions to family members who have lost a child with a life-limiting condition. Post-bereavement support could be offered to the families you supported in this role, or you may begin work with new families (referred by the Kentown team).
Below are some examples of how our Therapeutic Support Service can help:
• Encourage clients to explore any of their thoughts, emotions, and feelings in a safe, non-judgemental space.
• Allow clients to vent their frustrations, however they chose to do this - shout, swear, cry, laugh, moan, or use art materials to express non-verbal communication.
• Signpost and inform clients about alternative or other appropriate services.
• Normalise feelings to help clients to reduce any guilt, shame, fear, and anxieties.
• Encourage and support clients to work towards acceptance of their family situation.
• Support clients in their choices.
• Provide space and time to think and talk together.
• Offer a professional and trusting relationship.
Main Duties and Responsibilities
• Leading on therapeutic interventions for the families on your caseload; working in a person-centred way to effectively meet the needs of individuals and the family unit. Counsellors will draw on a wide range of therapeutic approaches, adapting their style as needed, and engaging in continuous learning and improvement.
• Working as part of the team developing and contributing to the provision of services for families within the remit of the contract. This may include partnership working with other organisations providing services to families on your caseload, developing and maintaining effective professional relationships with other staff across Gaddum and with other professionals involved in family care (Kentown Support, CCN Team, CSC, schools, etc).
• Participation in the day-to-day running of Gaddum’s services in the Kentown Support Service. Using appropriate networks to raise awareness of the service within statutory, voluntary, and independent organisations. Supporting social work and other trainee placements when necessary.
• Provision of practical and emotional support to families that have been referred into the service, signposting and referring to local provision where appropriate. Also, liaising with and working alongside existing support groups.
• Adherence to record keeping and monitoring needs of the service. Maintaining privacy and confidentiality in line with Gaddum’s policies and procedures.
• Following Gaddum’s Safeguarding Policies and reporting any concerns regarding an individual’s safety. Promoting the work of Gaddum and safeguarding its good name and reputation at every opportunity. Being aware of personal safety and security when carrying out work and undertaking risk assessments where necessary.
• Maintaining a general understanding of the work of the whole organisation and attend staff meetings/events. Attending meetings with your line manager and accessing clinical and peer supervision. Participating in joint activities e.g. National awareness days, open days, and other promotional activities. Representing and promoting Gaddum when required.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits
- Be part of an exciting pilot scheme providing a brand new programme to assist locals to overcome health-related barriers to be back on the path to employment
- Be able to have your say in how to improve services and be able to finally focus on the quality of service rather just box ticking
- Manage a smaller caseload in order to really provide tailored, quality support to our clients to make the biggest impact possible
- Come join a organisation where we practice what we preach by ensuring each employee is truly supported in the role and opportunity for professional development is always explored
- Be part of a charity who truly cares by putting clients wellbeing above all else and always celebrates our clients achievements no matter how big or small
- Join a growing, adaptable organisation that looks to promote internally based on capability rather than time in seat
- Enjoy 25 days annual leave on top of a mandatory Christmas shutdown period which adds another 5 additional days of annual leave each year
The Opportunity
WorkWell is a government funded programme that offers an early-intervention work and health support and assessment service. This provides holistic support to overcome health-related barriers to employment, and a single, joined-up gateway to other support services.
We work in partnership with mental and/or physical health clinical teams, GP practices and other referral partners who refer clients who are currently in employment but are experiencing difficulties in the workplace and require assistance to help them return to work, remain in work or find new employment. This programme will also support those who have fallen out of work to get the support they need to return to employment. That support will be tailored to their specific needs and circumstances.
We would like you to join our team of Work and Health Coaches to provide highly effective support to individuals and guide them on their journey to returning, remaining or finding new employment while also supporting them to improve their health and wellbeing. The Work and Health Coach is instrumental in supporting participants to remove health related barriers by sourcing and funding appropriate interventions.
Essential
- Demonstrable experience of successfully working to targets (E)
- Experience providing case management support to a caseload of clients with health and/or employment related barriers·
- Understanding of the practical impact of common health conditions on an individual’s ability to work.
- Ability to manage a caseload of individuals with different needs and goals.
- Practical experience in accessing external support services and well developed networking skills.
Desirable
- Experience of supporting people to obtain or keep work
- Experience of working within health services
- Own personal lived experience of recovery from mental or physical health difficulties
We have two vacancies both full time but one post is for a materntiy cover (12 months).
Who we are:
Founded in 1992 by a group of mental health professionals, Working Well Trust was established to address the issue of low employment rates for people who have experienced mental health issues. Since starting we have seen advances in the specialist support offered to people seeking employment and a change in cultural attitudes towards mental health.
In the last few years we have adapted this approach to work with people with Autism (ASD), people with learning difficulties, physical disabilities or complex issues including homelessness or addiction.
We focus on four main areas:
Employment Support – offering support that meets the individual’s needs using both the traditional stepped approach and the Individual Placement and Support (IPS) model.
Employer support – enabling the recruitment and retention of their employees.
Social Enterprises – we offer training within social enterprises for people who want to gain a new skill, increase their confidence and be part of a team.
Business and Enterprise support – providing one to one advice to clients who wish to start up or expand an enterprise.
Co-production - Working Well remains committed to the principles of the recovery model and continuously improve its services through co-production.
Please refer to the Job Description and Person Specification for more details on this role.
Interviews will be arranged throughout the application window. Therefore, it is important to get your application in as soon as possible. We may close this vacancy early.
The client requests no contact from agencies or media sales.
Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Overall job purpose
Our Health and Safety Officer will help us embed, maintain, and develop high standards of Health and Safety, across CCT’s estate and its people. They will work closely with our small Health and Safety Team to create, implement, and establish our Health and Safety policies and procedures, in accordance with current legislation. They will advocate for, and set an example around, best practice in Health and Safety.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Thursday 11th September 2025.
The interviews will take place in, Bristol, on Tuesday 23rd September. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Overall job purpose
This is a fundamental role within our South regional team, internally the role is known as Local Community Officer.
The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 29 historic churches across Kent, East Sussex, West Sussex, ensuring each site achieves agreed standards.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 9am on Monday 15th September 2025.
The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Main purpose of post
As Digital Marketing and Social Media Officer, you will play a vital role in
growing the online presence of Weston Park Cancer Charity and deepening
engagement with supporters, clients, and the wider public, ensuring our
message reaches the right audiences in the most effective ways.
You’ll have prime responsibility for managing our social media channels,
supporting the rest of our Marketing team to create digital content and
campaigns that raise awareness, promote fundraising, and share the stories of
those we support.
This is a hands-on, creative role that would suit someone passionate about
social media, digital marketing, and making a difference in the lives of others.
This role will:
• Support the develop of and implement social media strategies to
increase engagement, reach and donations.
• Have prime responsibility for the charity’s social media channels
(Facebook, Instagram, LinkedIn and TikTok), ensuring consistent,
engaging, and mission-led content – planning, scheduling and
publishing content.
• Manage the digital marketing content calendar and coordinate content
with the Marketing team.
• Create a variety of digital content, including graphics, videos, reels,
stories, blogs, and animations.
• Monitor and, where appropriate, respond to, and engage with followers
and messages, providing a warm and professional tone, ensuring
messaging is in line with the Weston Park Cancer Charity tone of voice.
• Coordinate paid social media campaigns using Meta Business Suite.
• Track performance metrics and provide reports on engagement, growth,
and reach, making recommendations for improvements
• Collaborate with the Marketing team to create, develop and execute
digital marketing campaigns for awareness, fundraising, and service
promotion.
• Assist with keeping the charity’s website content up to date
• Assist with email marketing campaigns and manage the charity’s regular
e-newsletter using tools such as Mailchimp.
• Assist with Google Analytics and Google Ads.
• Ensure all content is inclusive, accessible, and aligned with brand
guidelines and values.
• Stay up to date with trends in digital communication and identify
opportunities for innovation.
• Ensure that all activities and contacts are managed through Weston
Park Cancer Charity systems and procedures, including the social media
policy
What you do
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Digital Marketing and Social Media
Officer will play a vital part of our team and help us to deliver our vision: a better life
for those living with, and beyond, cancer in our region. If you are interested in
progressing your career within an organisation which makes a real difference to the
lives of thousands of people, we’d love to hear from you.
About you:
Experience managing social media platforms in a professional setting.
Strong writing and storytelling skills, with the ability to craft engaging and
compassionate content.
Ability to create and edit basic digital graphics and short-form video content
e.g. Instagram Reels and TikToks.
Confidence with social media scheduling tools and analytics platforms.
Basic knowledge of website content management systems (e.g. WordPress).
Basic knowledge of email marketing tools (e.g. Mailchimp).
Basic knowledge of Google Ads.
Basic understanding of SEO principles.
How to apply
Closing date: Sunday 14th September @11.59pm
Interview date: Wednesday 1st October
Application format: Please send a CV and covering note demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering note will
form a key part of the recruitment process and you should
demonstrate your suitability for the role in no more than one
page.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process, so please do not forward any documents in
PDF format.
We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the Dorset Team supporting victims in Dorset working 18.75 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?
Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
- Flexible working options
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Service Delivery Assistant you will be:
- Supporting the Dorset Team to provide a high quality and responsive administrative functions for Victim Support Dorset.
- Acting as the first point of contact for enquiries into the service, supporting the wider team and service with general administrative duties.
- Responsible for external and internal communications, collating and supplying information to internal and external contacts within deadlines.
- Liaising with referring agencies to improve referral information and the referral process for victims.
- Updating and maintaining computerised data bases, case management systems and records.
- Working with sensitive, confidential and secure data.
- Providing general office administration support which could include photocopying, filing, data entry and analysis, ordering of office supplies, processing of invoices, raising purchase orders and minute taking in meetings
- Effective verbal/written communication and numerical skills.
- Experience of working in an administrative role and undertaking a variety of administrative duties.
- Experience of working in a client focused service area or setting.
- Experience of providing general office support to a team of professionals.
- Experience of working and adhering to policies, processes and procedures.
- Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
- Understanding and knowledge of equal opportunities and diversity.
- Good understanding and knowledge of office systems and business support functions.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
- A team player with a flexible working approach.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.
Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a highly skilled administrator and communicator, passionate about sharing Jesus Christ across cultures? Do you desire to see lives and communities transformed by the good news of Jesus Christ?
The Supporter Relations Coordinator will play a key role in communicating with our new and existing supporters, welcoming visitors to our office, and ensuring enquirers are connected to the right members of our team. The successful applicant will have an opportunity to use their administrative and interpersonal skills to support our team in the development of this ministry across the UK and Ireland as well as throughout East Asia. All of this is vital for our vision to be a catalyst for the Church sharing the good news of Jesus Christ in all its fullness among East Asia’s peoples through all aspects of life.
The client requests no contact from agencies or media sales.
Our Generalist Advice Supervisors provide excellent on-the-day generalist advice supervision across our services.
You could supervise advice already, or be an experienced adviser looking for their next move. This role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people along with them. You'll maintain a consistently high quality of advice and helping clients by providing support, guidance and feedback on a day-to-day basis by:
- actively supporting the quality of generalist advice and pathfinding (triage) by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, that research and campaigns issues are identified and outcomes are recorded
- actively supporting each team member to develop their skills and competences, by guiding, demonstrating, encouraging, suggesting, coaching, giving timely & constructive feedback and challenging appropriately
- adapting the level of support to individual competence and taking account of the whole team’s needs.
- managing the practicalities of advice sessions by overseeing and managing all practical issues relating to the session
PRINCIPAL TASKS AND RESPONSIBILITIES
Supervision
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Ensure that all advice given under your supervision conforms to Citizens Advice quality standards and with our systems and procedures.
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Supervise advice teams in our main office, at outreach locations and on remote services (e.g. Adviceline) to ensure smooth running of services and client journeys.
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Manage drop-in sessions at our main office and at external locations
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Identify general training and support needs in paid and voluntary staff under your supervision and feed back into the organisation’s learning and development plan.
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Provide timely feedback to paid and voluntary trainee advisers by observing client interviews and reviewing follow-up work
Quality assurance and training
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Working as part of our case review team, conduct case reviews to set rectification action for both paid and voluntary staff to ensure Citizens Advice quality standards are met.
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Keep up to date with legislation, case law, policies and procedures, and disseminate updates to paid and voluntary staff through our communications channels.
Research, campaigns and partnership building
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Take part in the organisation’s responses to local research and campaign issues by supporting paid and voluntary staff to collect case studies and statistical data.
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Contribute to developing partnerships with other organisations to support our advice work.
Other duties and responsibilities
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of our service.
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Be alert to funding opportunities and contribute to funding bids and proposals.
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Demonstrate commitment to the aims and policies of the Citizens Advice service.
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Abide by the health and safety guidelines and share responsibility for own safety and that of colleagues.
PERSON SPECIFICATION
Essential
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Ability to commit to and work within, the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Kensington and Chelsea.
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If not currently a supervisor, a minimum of two years’ experience and demonstrable ability of delivering good quality generalist advice.
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Experience of delivering advice across different channels (telephone, in-person, etc.).
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Understanding of the complex needs of our clients, the ability to empathise, and to deliver advice in a way that meets the client's needs
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Ability to prioritise own work, meet deadlines and manage a variety of duties.
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Good interpersonal and communication skills, verbally and in writing.
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Proven ability to build relationships with clients, volunteers, staff and partners.
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Experience of working with, managing and developing volunteers.
Desirable
-
Familiarity with Citizens Advice’s policies, procedures and systems.
-
Experience of formally or informally supervising, mentoring and/or guiding colleagues.
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Experience in giving debt advice
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Success Club
Success Club is a London-based growing charity dedicated to supporting children and young people who are at risk of disengaging from education. Our mission is to empower children and young people who are at risk of under-achieving to fulfil their potential. We aim to help them rise up above their negative behaviour patterns and environments, through a series of reflective learning, confidence building and positive behaviour led programmes that have mindfulness at their heart; these can be delivered directly into schools (educational settings), online or through effective partnerships.
Our vision is to create a future where every at-risk youth thrives, enabling a society filled with successful children and young people. Our aim is: ‘no child left behind’.
About the Role
We are looking for an experienced and enthusiastic Fundraiser to join our friendly team. We seek someone who feels passionately about our mission, to help us to drive income and ensure Success Club can continue to change lives, by building strong engagement with our donors and fundraisers. You will build on our past successes by managing existing relationships with, and making new grant-applications to Trusts and Foundations. We are a small core team and ideas are welcomed! You will identify new avenues for fundraising, and help us explore a growing portfolio of community support, to ensure the best possible experience for individual supporters and donors.
As Fundraiser, you’ll be the first point of contact for all inbound fundraising enquiries—whether by email, phone or at in-person events. You will nurture relationships with our existing individual and corporate supporters and identify and cultivate prospective donors.
You’ll be proactive and organised, passionate about delivering outstanding supporter experiences, and will have a strong understanding of the charity sector. Familiarity with fundraising databases or CRMs is also a plus.
The role will involve representing Success Club at occasional meetings and events, where you’ll be well supported by our existing team of Trustees and the CEO & Business and Operations Manager. There may be occasional out-of-hours work required. You’ll be a strong communicator and natural networker who enjoys building relationships and presenting.
Measures of Success
■ Strategic Communications – Delivering compelling, high-quality written applications, proposals, and reports to funders, alongside excellent verbal communication with stakeholders and partners.
■ Supporter Stewardship – Proactively identifying and cultivating relationships with high-value supporters, including trusts, foundations, and corporate sponsors, to increase engagement and secure long-term support.
■ Bid Development – Writing successful funding bids and grant applications that align with funder priorities and Success Club’s mission, achieving or exceeding income targets.
■ CRM/Data – Maintaining accurate and comprehensive records of donor interactions, applications, and outcomes in line with GDPR, enabling effective pipeline management.
■ Events & Representation – Attending and supporting community, corporate and networking events to raise the charity’s profile and create new funding opportunities.
Fundraising Executive Responsibilities
■ Deliver Against Fundraising Targets – You will work to a pre-agreed fundraising target, with a focus on generating income through writing high-quality funding applications to trusts, foundations, and corporate partners.
■ Be a Welcoming First Point of Contact – Provide a professional and helpful response to all supporter and donor enquiries across phone, email, and in-person interactions.
■ Individual Donor Strategy Development – Design and implement innovative and tailored supporter journeys to retain and grow donor engagement, particularly for high-value funders.
■ Third-Party Fundraising – Act as the key contact for all independent fundraising initiatives and offer advice and tools to maximise their success.
■ Reporting – Produce regular and accurate fundraising performance and pipeline reports for internal use and funder updates.
■ Funding Applications – Take the lead on writing compelling, well-researched funding bids to trusts, foundations and corporate partners, including tailored proposals, reports, and budgets.
■ Represent Success Club – As required, attend meetings, relevant seminars, pitches, and external events to represent the charity, network with potential funders, and raise organisational visibility.
■ Values and Culture – Uphold and model Success Club’s values of inclusivity, empowerment, and mindfulness in all aspects of your work.
■ Sector Awareness – Stay up-to-date with sector trends, funding opportunities, and changes to grant-making practices and regulations.
The client requests no contact from agencies or media sales.
Role: Digital Systems and Data Assistant
Hours: 37 hours per week
Contract: Permanent
Salary: £25,294 - £26,598 per annum
Closing date: Tuesday 26/08/2025 at 9:00am
Interview Date: Tuesday 02/09/2025
Wigan & Leigh Hospice is a wonderful place to work. Our staff are our greatest asset providing the very highest standard of care. All our teams are all part of the Hospice team: working together to make the Hospice the best it can be. We have achieved Outstanding in the last CQC inspection. Our values: Compassion, Accessibility, Respect, Excellence, are at the heart of everything we do.
We are proud to offer a wide range of benefits, including:
· A warm and welcoming working environment,
· 35 days annual leave inclusive of bank holidays, increasing with length of service,
· Contributary pension scheme,
· Free car parking,
· Subsidised lunches,
· Cycle to Work Scheme,
· Shopping, leisure and holiday discounts,
· On demand GP,
· Westfield Health Health Cash Plan,
· Life Assurance,
· A range of Wellbeing initiatives.
The available role (details)
We are looking for a Digital Systems & Data Assistant who will support the development and maintenance of the hospice’s IT and digital infrastructure, alongside robust information governance practices. This role ensures the smooth and reliable operation of systems that underpin high-quality patient care and contribute to overall organisational effectiveness. By combining technical IT support, data management, and information governance administration, the post helps drive the secure, efficient, and innovative use of digital technologies across the organisation.
The successful candidate will have:
- IT-related degree or equivalent experience in IT and digital systems management, demonstrating a strong foundation in managing and supporting digital infrastructure.
- Proven experience in first-line IT support, demonstrating the ability to respond effectively to technical queries, support day-to-day IT operations, and proactively attempt to resolve second-line issues where appropriate before escalation.
- Familiarity with IT system maintenance, troubleshooting, and hardware/software management, including routine maintenance of platforms such as Microsoft Office products and Microsoft Azure
Familiarity with NHS systems and processes, including NHS Care Records Service Cards is desirable.
The role is available 37 hours per week, Monday – Friday, 8.30am – 4.30pm (Friday 4pm finish), on a salary of £25,294 - £26,598 per annum. The role is office based with occasional home working.
The role may need to work the occasional evening or weekend when there is a specific business need, but advanced notice of this is usually provided. Time off in lieu is provided.
How to apply
Applicants should submit up to date CV with a supporting statement setting out how you meet the criteria for the role to Human Resources.
The deadline for applications is Tuesday 26 August 2025 at 9:00am. Interviews will be held at Wigan and Leigh Hospice on Tuesday 02 September 2025.
If you have not heard from us within two weeks after the closing date, this will mean you have been unsuccessful this time.
Successful appointments will be subject to Disclosure and Barring Services Check (DBS) check.
About us
Wigan and Leigh Hospice is a well-established charity which has been operating since 1983. We provide a wide range of palliative care services to people with advancing life-limiting illnesses of any diagnosis and to those people important to them. The support we offer is tailored to meet individuals’ physical, social, spiritual and emotional needs.
We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our “Role Applicants Data Protection Compliance Statement (Privacy Notice)”.
Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.
Fundraising Administrator
We are seeking a compassionate and organised Fundraising Administrator to support our individual giving and legacy fundraising programmes, helping us to deliver excellent donor care and lasting impact.
Position: Fundraising Administrator
Location: Hybrid – Aylesford, Maidstone (minimum 3 days per week in the office)
Salary: £31,035 per annum
Hours: Full time, 37.5 hours per week (some evening and weekend work may be required)
Contract: Permanent
Closing Date: 4th September 2025
About the Role
This is a rewarding opportunity to play a vital part in growing our fundraising and supporting people in our community when they need us most. You will provide efficient administration across our individual giving streams, including regular giving, lottery and in-memory donations, while playing a key role in legacy administration.
As a first point of contact for donors, families and supporters, you will ensure all enquiries are handled with professionalism, accuracy and empathy. Your work will help strengthen relationships with our generous donors and ensure every gift is managed with care and respect.
Key Responsibilities include:
· Administering legacy gifts, liaising with solicitors, executors and next of kin
· Processing and recording regular giving, lottery and in-memory donations
· Supporting the delivery of donor stewardship activities, acknowledgements and supporter journeys
· Working closely with Finance to ensure reconciliations and audit trails are accurate
· Ensuring data is managed in line with GDPR and fundraising best practice
· Providing first-class supporter care to donors, families and representatives
About You
We are looking for someone proactive, detail-focused and motivated by the difference fundraising makes. You do not need direct legacy fundraising experience, but you should bring strong administrative skills and an interest in developing in this area.
You will have:
· Experience in fundraising administration, ideally in an Individual Giving or Legacy role
· Excellent attention to detail and the ability to manage sensitive information
· Strong communication skills with empathy, professionalism and patience
· Good working knowledge of Microsoft Office (Excel, Word, Outlook)
· Experience using a CRM/database (Raiser’s Edge or similar preferred)
· Ability to prioritise workload and work both independently and as part of a team
About the Organisation
Heart of Kent Hospice provides compassionate, expert care to adults facing terminal illness, as well as support for their families and carers. Every day we help people live as well as they can for the time they have left, wherever they choose to be – at home, in hospital or at the hospice.
We offer a contributory pension scheme, NHS pension continuation (if eligible), life assurance, generous annual leave, hybrid working, wellbeing support, training and a friendly, supportive team environment.
Join us and help ensure every gift we receive makes a lasting difference.
Other roles you may have experience of could include: Fundraising Administrator, Legacy Administrator, Supporter Care Executive, Donor Stewardship Officer, Gifts in Wills Coordinator, Charity Administrator, Fundraising Officer, Development Assistant, Database Administrator (Charity).
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a social media and community officer to join our team and work across our large online communities on social media and our peer-to-peer support forum. You’ll be a key part of our day-to-day delivery of content and engagement and ensure that our key messages reach our audiences.
This is an exciting time to join the charity as it launches its new five-year strategy this autumn to supercharge our efforts to transform the lives of anyone affected by breast cancer.
You’ll work collaboratively across the charity on exciting campaigns to deliver our social media strategy through engaging content on our different channels. You’ll work closely with our volunteer community champions on our forum to ensure our forum remains a safe space for people affected by breast cancer to support one another.
About you
You’ll be passionate about social media, curious and proactive. You’ll be experienced in creating, publishing and scheduling content across channels natively and using third-party tools, as well as supporting and moderating online communities.
Organised and with great time management, you’ll become a key part of our social media and community team and cross-organisational campaigns.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in either our Cardiff, Glasgow, London, or Sheffield offices. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
9am on Friday 28 August 2025
Interview date
Thursday 4 and Friday 5 September 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Community Navigator (Mental Health)
Post no: 646
Salary: £24,667.47 per annum
Contract: Permanent
Hours: 37 hours per week, (Monday to Friday, 09.00 - 17.00)
Location: Eaglestone Health Centre, Milton Keynes
This role is an opportunity to work for Mind BLMK as part of the Milton Keynes NHS mental health service for someone with experience working in health, social care or information and advice, in direct contact with service users.
Working alongside colleagues from Central Northwest London Foundation Trust (CNWL) this role will provide referral management to and from Secondary Services. This will include signposting patients to statutory services including talking therapies and wider community based & voluntary sector support.
The Community Navigator will work as part of the team to deliver on the aims and objectives of the Mental Health Hub whilst representing the Voluntary and Community sector with the NHS.
Service Delivery
- Work within the NHS Mental Health SPA (Single Point of Access) Team to review and process referrals received from GP Practices and other sources including those to be subsequently triaged and assessed by mental health practitioners.
- Actively call patients with a view to assisting them through the process and making their onward appointments into community or secondary care service providers.
- Support the hub to signpost patients and direct them to appropriate services including secondary care, the local Voluntary and Community sector services and activities that support the patients’ wider determinates of their mental health and wellbeing.
- Answer calls, ensure sufficient phone cover, respond to messages/voicemails, provide administrative support to the Mental Health SPA for all services and deal with queries in a sensitive and timely way liaising with clinical or team lead as is appropriate.
- Monitor service inboxes during core office hours, responding to any queries professionally providing helpful information.
- Monitor and action tasks within SystmOne and maintain records of all activities carried out, i.e. outbound calls, calls received, archiving any received correspondence.
- Build good working relationships with the voluntary and community sector, relevant services and activities to ensure signposting pathways are kept up to date as well navigating and developing the setup of new signposting pathways through networking.
- Provide clinical and non-clinical information in appropriate chronological templates to other services.
- Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
- To bring VCSE experience, knowledge and culture into an NHS team.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on 5th September 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
WE ARE SEEKING A POLICY OFFICER
About the Department/Role
The Church of England is continually striving to improve its safeguarding practices. The 2020 report by IICSA on the Church highlighted failures in respect of child sexual abuse and, more broadly, the challenges facing the Church to get safeguarding right.
The Church's aspiration is that safeguarding is not experienced and approached as a matter of administrative compliance. Rather, it should be what the Church is - something that flows from its core beliefs and values, part of its DNA.
The Church has made important and positive strides over recent years. There is, however, still much to be done to keep children and vulnerable adults safe, and to promote their well-being. The Church is a complex collection of different bodies. Most of the safeguarding work is carried out locally within the 42 dioceses and cathedrals in England. This work is supported centrally by a National Safeguarding Team (NST).
What you'll be doing
The Church of England seeks a committed and collaborative Safeguarding Policy Officer to join the National Safeguarding Team. This role is central to developing, revising, and implementing national safeguarding policies that protect and support all members of the Church community.
Working closely with Safeguarding Policy and Development Leads, you'll ensure policies are grounded in academic research, aligned with legislation and canon law, and informed by survivor experiences and Church-wide learning.
In this role, you will:
- Co-manage the development and roll-out of safeguarding policies, codes of practice and guidance
- Collaborate with stakeholders, including survivors, bishops, Diocesan Safeguarding Officers, and Church bodies
- Ensure policy relevance across dioceses, parishes, cathedrals, religious communities, and theological institutions
- Lead the coordination and improvement of the safeguarding e-manual
- Engage with NCIs departments to embed safeguarding policy into wider initiatives
- Support the NST's learning and review cycle to refine policies over time
- Represent survivor perspectives within policy, training, and quality assurance activities
- Provide briefings and respond to safeguarding queries from Church bodies
- Take ownership of non-legislative content creation related to safeguarding
Key role requirements
- A basic DBS check will be required as part of our pre-employment checks.
- This is a hybrid role, and working arrangements can be discussed with the hiring manager.
- Please note: This is a fixed-term opportunity, and we are seeking to appoint three candidates across the following contracts:
- 1 position: 2-year fixed-term contract
- 2 positions: 15-month fixed-term contracts
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
You will need to be/have:
To thrive in this role, you'll bring a unique blend of analytical skill, emotional intelligence, and commitment to safeguarding excellence. Below are the essential and desirable qualities we're looking for:
- A degree is not required for this role; however, the candidate will need to evidence at least 5 years of relevant experience in a similar field
- Strong written communication, able to tailor content for diverse audiences
- Skilled in analysing complex and conflicting information and distilling it into clear policy or guidance
- Confident working collaboratively across internal and external partnerships
- Able to lead and facilitate stakeholder groups to achieve outcomes
- Able to build trusted relationships with varied stakeholders, including survivors and Church colleagues
- Ability to communicate sensitively and effectively with individuals from all backgrounds, both written and verbal
- Experience in producing clear, effective policy and guidance for a range of audiences.
- Knowledge of national safeguarding legislation, statutory guidance and policy (e.g. Children Acts, Care Act, Working Together, criminal justice legislation), both current and historical, as relevant to non-recent abuse.
Please refer to the Job Description for more information about the role and person specification.
What we offer
Your Salary
- A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
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Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
ABOUT NATIONAL CHURCH INSTITUTIONS
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.
We Include. You Belong.
Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.
Living out our values in all that we do, we:
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you.
Please note: You must have the right to work in the UK to be considered for the role.
External Interviews will take place on 15 & 16 September 2025.