Head Of Delivery Jobs

Are you a passionate D&I professional, keen to drive positive change? Would you like to own, shape and deliver the D&I strategy for the UKs largest military charity?

We are looking for a Head of Diversity and Inclusion to join our People & OD senior leadership team at RBL and be a true custodian of our organisational diversity and inclusion strategic vision.

Inclusion at RBL is a key part of our values, as well as being a critical component of our culture alignment programme. You will be joining us as a great time, where our current strategy is now being refreshed and you will play a key part in developing that strategy with our senior leaders.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will recognise that RBL is complex and diverse in the communities who we both serve and who deliver our charitable aims. This role works across all of these communities, developing and supporting the delivery of our inclusion strategy for our staff, our members, our volunteers and also our partners across other miliary charities and government.

Reporting to the Executive Director: People & Organisational Development, some key responsibilities will include:

· Develop and deliver the next RBL Diversity and Inclusion Strategy and implementation plans

· Be the orchestrator of change for D&I work across all Directorates – influence, educate and engage leaders on how we communicate, engage and involve all of our people

· Ensure D&I is woven into everything we do, across the services we deliver, the partnerships we forge and the beneficiaries we serve

· Be a visible, ongoing, inclusion educator and champion ensuring regular communications across RBL to various communities, and support leaders and internal communications to weave inclusion across and through our communications channels

· Identification and design of training opportunities and materials to promote equality, diversity, and inclusion

You will be a great relationship builder, confidant and be able to work across a variety of responsibilities and initiatives, with pace and credibility. Your proven experience of leading D&I related initiatives and programmes will be well utilised and you will be given the support and development to lead us on the next stage of our D&I journey.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London, Haig House, Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: Sunday 2nd June 2024

Planned Interview Dates: First Stage: week commencing 10th June 2024

Virtual

Second Stage: week commencing 24th June 2024

Face to face at our London, Haig House hub

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

The Guest Experience teams sit within National Gallery Global, the commercial arm of the National Gallery, and is dedicated to presenting, refining and delivering world-class experiences and services to all onsite visitors, guests, and stakeholders. The Head of Hosted Guest Experience will play a pivotal role in leading the Guest Experience teams to deliver a seamless guest journey to our visitors, building guest loyalty, revenue and engagement, and exceeding expectations in all commercial touchpoints. 

This role will lead NGG teams in delivering exceptional front-of-house services to enhance guest loyalty, revenue, and return visitation, while forstering  collaboration with internal stakeholders to develop a unified approach to guest engagement.

If you are passionate about delivering exceptional guest experiences and meet the requirements outlined in the job description, we'd love to hear from you.

The British Asian Trust is one of the most exciting and innovative charities working in South Asia. They were founded in 2007 by His Majesty King Charles III and a group of British Asian business leaders to tackle widespread poverty, inequality and injustice in South Asia. In recent years they have experienced substantial growth, with income increasing from £1m to £22m.

An estimated 172 million children in India are considered ‘at-risk’ from various forms of harm and exploitation. Children are made vulnerable by a complex network of interconnecting factors such as high levels of poverty, gender inequality, unsafe migration, cultural norms and poor implementation of schemes and laws. The Child Opportunity Fund’s goal is to create more safe spaces to ensure that millions of children can live their lives to the fullest potential. To achieve this, they are aiming to raise $25m which will be matched by the Children’s Investment Fund Foundation, totalling a $50m fund.

We are looking for an exceptional philanthropic fundraising leader, with experience of leading an appeal and first-hand programme management skills, to undertake a one year maternity cover as the Interim Head of Child Opportunity Appeal. The postholder will be responsible for overseeing the appeal, working collaboratively with the team to reach their significant fundraising targets across HNWIs, trusts, institutional funders and corporate partners.

This is an incredible opportunity to join a dynamic team that is creating a lasting impact that will enable future generations to not only survive, but also thrive.

About the role

As Interim Head of Child Opportunity Appeal, you will:

• accelerate and coordinate fundraising for the Child Opportunity Appeal across a diversified range of high value income streams in the UK, India, Dubai and globally;
• drive and implement the fundraising strategy, ensuring KPIs are monitored and met;
• coordinate internal working groups as well as external senior volunteers to ensure a consistent and aligned approach to fundraising and new donor engagement;
• produce effective prospect research and robust donor pipelines to secure major donations at the 6 and 7-figure level from HNWIs, corporates, trusts, foundations and institutional funders;
• ensure all donors and partners receive first-class stewardship and relationship management, working closely with in-country, programmes and communications colleagues to produce compelling proposals, reports and updates;
• support the CEO to manage the partnership with the Children’s Investment Fund Foundation;
• develop and deliver strong engagement opportunities and leverage cultivation event and project visit opportunities;
• contribute to financial planning and reporting, and develop processes and systems for effective fundraising and stewardship.

About you

Ideal skills and experience:

• Demonstrable experience of operating in a senior philanthropic leadership role with a strategic mindset and high levels of ambition
• Exceptional project/programme management skills
• Experience of running a significant philanthropic appeal/campaign, or playing a senior role in the delivery of a large project in a complex organisation
• Experience of implementing a fundraising strategy and successfully meeting KPIs and targets
• Strong track record in securing high value gifts from warm and cold donors and partners, including demonstrable ability to independently manage the fundraising process from research/identification to closing the ask
• Exceptional communication and networking skills with the confidence to engage stakeholders of all levels (SMT, Trustees, senior volunteers, donors, partners and colleagues)
• Strong team leadership skills with a supportive and motivating approach to rally colleagues across the organisation to deliver on the Appeal
• Ability to be both strategic and operational
• Ambitious, a natural-analyser, trustworthy, calm and proactive

Employee benefits

• 25 days annual leave (pro rata) plus bank holidays and 3 days between Christmas and New Years
• 5% employer contribution pension
• Cycle to work scheme
• Access to a well being platform

WithYou are recruiting for a Head of Service Delivery, to help us radically improve outcomes for people who use our services. This role will lead our Rotherham Alcohol and Drug Service. If you are looking to join a values-driven, forward thinking charity and have the passion and knowledge to shape this integral role in our Rotherham service, we want to hear from you.

Rotherham Alcohol and Drug Service (provided by WithYou) provides free and confidential support to adults and young people experiencing challenges with drugs and alcohol.

Rotherham Alcohol and Drug Service (ROADS) works closely with other local organisations including South Yorkshire Police and Police and Crime Commissioner, The Rotherham NHS Foundation Trust, HMP Doncaster, MESMAC, community pharmacies and local GPs. The service is commissioned by Rotherham Metropolitan Borough Council. 

This is a varied role, with the aim of driving the delivery of one of our sector leading integrated Drug and Alcohol services. As a Head of Service Delivery, you will provide clear direction, accountability and leadership to deliver services which improve outcomes and radically improve the chances of people getting better. As well as this, you will be:

• Working closely with clinical colleagues, ensure consistently high standards of service are delivered across the organisation
• Leading and performance managing your service against internal and external key performance indicators and meet or exceed regulator requirements
• Building leadership capability across the team and select, motivate and develop a team of managers to fulfil their potential as leaders of service delivery
• Collaborating across your region to contribute to and use the resources of the wider team in helping services deliver
• Providing in-person visible leadership within the service being physically present in service

Working with a range of stakeholders, this is an opportunity for a proactive and influential individual to deliver outstanding performance across your services. By building a strategic business plan for your services, you will ensure that our commissioners are confident and excited by our provision.

Benefits:

• 30 days’ annual leave, plus bank holidays 
• 2 days’ paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check. 

Essential Skills:

To apply for this role, you should have demonstrable experience in a similar role in a health or social care setting, ideally within the drug and alcohol or mental health sector. We are looking for an individual with exceptional operational skill - you will be someone who enjoys putting strategies in place and thrives off ensuring successful service delivery. You will be confident when dealing with a variety of tasks, including those in need of a swift resolution and should be able to build meaningful working relationships quickly with both internal and external stakeholders. This is a crucial role for With You and as such, you will be able to demonstrate the ability to establish a high performance culture.

A full job description and person specification are available on request. 

Diversity Statement

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.

As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. 

With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

About Company:

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year. 

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

We Are With You.

We are seeking a Head of IT to lead the technical delivery in support of our IT strategy. This is a new role and will be our first standalone IT member of staff. You will shape the IT support and infrastructure for the charity, deliver an excellent day to day service, manage the relationship with our Managed Service Provider (MSP), take responsibility for cyber security and training and, alongside project teams, support the implementation of new technology to the service.

You will have strong people skills and be able to form effective working relationships with colleagues across the charity in order to deliver an excellent IT service. You will have a hands-on approach and enjoy working in partnership with a range of people. You will also have good knowledge and experience of IT infrastructure including Azure.

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer flexible working options, wellbeing packages and family friendly employment policies.

The role is offered on a full time, permanent basis. LAA offers a hybrid working arrangement, with time spent at our offices and at home.

If you think this role is for you, apply today or contact us for an informal discussion.

We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

This is a unique opportunity for a passionate leader who believes in the power of people and the impact of culture.

As the Head of People & Culture, you will:

• Champion our mission to make a difference in the community through innovative social initiatives.
• Foster a vibrant culture where diversity is celebrated, and every voice is heard.
• Lead with empathy and inspire a team dedicated to social change.
• Design strategic HR initiatives Be responsible for Ubele's HR functions and delivery, and design and pursuit of strategic initiatives that align with our core, values, and principles, and Drive organisation excellence

Join us in shaping a workplace where purpose meets passion, and together, we’ll create a brighter future for all.

If this resonates with you, we would love to hear your story and explore how we can drive positive change together. Apply now to become the cornerstone of our people-first approach and help us turn our vision into reality.

8.5% pension contribution after successful completion of probation period. Inflationary pay award pending
Hours: 35 hours per week. Normal working hours 9.30 to 5.30. Open to part-time, job-share, and flexible working

Location: Blended between home and office (Battersea and Roehampton)

About us

We’re a thriving advice organisation that is part of the national Citizens Advice network. We provide information, advice and casework support to around 10,000 people a year. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations, and our local Integrated Care System.

While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.

Why we need you

Supported by existing project funding and a long-term grant from the Access to Justice Foundation, we’re looking for two people to join our Senior Management Team and help lead the next phase of our innovative and award-winning development work. The Head of Core Service and Head of Community Partnerships will work together to:

• Continue developing our approach to community engagement, helping reduce access barriers for people from the most marginalised communities.
• Embed changes to our core service that make it more accessible and responsive to those communities.

Both roles also have overall responsibility for a range of funded projects and services and, as leaders and managers, responsibility for:

• Ensuring we live up to our values, standards and ambitions.
• Managing contracts and relationships with funders, partners and other stakeholders.
• Developing organisational strategy and identifying new funding and partnership opportunities.

With a focus on operational compliance and core delivery, the Head of Core Service role would suit applicants with a strong track record of managing advice services, ideally within the Citizens Advice network. We’re not necessarily looking for someone with an advice background for the Head of Community Partnerships role, but great project management, people management and relationship building skills are essential. Both roles require an understanding of and commitment to our values and ambitions, including being a more inclusive workplace where everyone gets the support they need to do their best.

Why you should join us

We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and protecting our communities from hardship, poverty and crisis.

We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.

Our commitment to EDI

We’re passionate about promoting equity, valuing diversity and working inclusively. We welcome applications from all suitably qualified people but particularly people from Black, Asian and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team.

How to apply

CV and supporting statement accepted, find out more on our vacancy page by clicking the apply button.

Closing date: 10am on 15 May 2024
Interviews: Week beginning 20 May 2024, Battersea Library, SW11 1JB

We have a rare and exciting opportunity at Woodgreen Pets Chairty to join our Senior Leadership team as a Head of Retail.  You would be leading a transformation change to the Retail Estate that continues to enhance the Woodgreen brand, providing an exceptional shopping and donor experience alongside excellent customer service. If you are commercially focused, forward-thinking and have proven experience of change management, we would love to hear from you!

Our Retail team is an integral part of our Charity, and as Head of Retail, you will be responsible for our estate of 27 shops that cover East of England, west towards Oxfordshire and south towards London.  We would ask that you are flexible so as to travel around the region and have a regular presence in our Godmanchester Head Office. 

As Head of Retail, you will be responsible for the strategic and operational direction, which includes:

Driving Growth: Achieve sales and profit targets through managing our Retail Area Managers whilst strengthening the existing estate by building strong foundations.

Strategic: Developing a customer focused strategy, ensuring it maximises sustainable net income and long-term value for the charity.

Team Building & Management: Working alongside the People and Volunteering teams, empower, support and develop a high performing retail team and create a collaborative workplace culture.

Budgetary and Financial Management: Work with the retail managers to set target net contributions for retail activities and making any amendments where necessary.

Operational: Ensure that all processes and systems are fit for purpose and constantly review the operational framework to ensure that the highest standards are being met.

In return we can offer you:

• A competitive starting salary of circa £65,000 (depending on experience).
• Generous car allowance
• 38 days annual leave entitlement (inclusive of bank holidays) which will increase with length of service to a maximum of 40 days. 
• Up to 8% employer pension contributions (based on employee contribution level)
• Support towards healthcare costs (Cashplan) and wellbeing
• Free access to Headspace
• Life assurance scheme (4 x salary)

This vacancy may close earlier should we receive high volumes of applications and interviews may commence prior to the closing date. 

Please note that this role is subject to a range of pre-employment checks to include an enhanced DBS check.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Head of Project Delivery (Housing)

High Wycombe, Buckinghamshire and Hybrid Working (minimum two days office) 

£94,467 (inclusive of a salary supplement) + Excellent Benefits Package

Our client's vision is to build new affordable homes to help more people who cannot otherwise buy or rent on the open market.  The Development Directorate has a programme of between 400 and 500 homes a year with S106, land-led, package deals and joint venture projects. They are looking for a Head of Project Delivery who will be instrumental in helping them achieve this delivery and their wider vision.

It’s an exciting time to join them, on the back of a busy 2024 / 2025 where the Delivery Team managed the completion of over 520 homes. The new postholder will build on this success, motivating the Delivery Team to successfully manage current and future projects.

Reporting into the Assistant Director of Development Delivery, and playing a key part in the Development Leadership Team, this role currently directly manages a team of six, whilst working closely alongside colleagues throughout the Development Directorate and the wider business. 

About you

They are looking for someone who can inspire, develop and motivate the Delivery Team, whilst ensuring successful project, programme and contract management. You will need to demonstrate your ability to do this alongside a great record of delivering diverse development programmes and a knowledge of the social housing sector.

Working via a mixture of office, remote and homeworking, you will have excellent and effective communication skills, being able to positively influence all levels of the business and a diverse range of external contacts. . This a great opportunity to join them at a time when you can have a real and personal impact on the future success of the business.
 

Important Information: 

Closing Date for applications: 12 noon, Monday the 13th of May.

Shortlisting: To take place between the 13th - 17th of May. 

Interview Date: Monday the 20th of May.

Applications

They welcome applications from all sections of the communities they work in with candidate shortlisting being conducted in line with the essential and desirable criteria set out in the person specification and any mandatory questions that may be applicable.

They review applications as received and may invite candidates to interview at any time, therefore we reserve the right to close this role earlier than the published date should a suitable candidate be identified.

They are proud to be a Disability Confident Committed employer and welcome requests for reasonable adjustments at any stage of our recruitment processes. 

Pennaeth Cyfathrebu

Llawn amser, 37 awr yr wythnos
Parhaol
Gradd E: Cyflog cychwynnol o £53,606
Lleoliad: Gellir lleoli’r rôl hon yn unrhyw un o swyddfeydd Cyngor Celfyddydau Cymru ym Mae Caerdydd, Caerfyrddin neu Bae Colwyn. Ar hyn o bryd rydym yn gweithio mewn ffordd hybrid.

Mae ein buddion yn cynnwys 30 diwrnod o wyliau blynyddol, 2.5 diwrnod braint, oriau/patrwm gweithio hyblyg, , cynllun beicio i'r gwaith a phensiwn cyflog terfynol (6%).

Am y rôl:
Rydym yn recriwtio ar gyfer swydd Pennaeth Cyfathrebu i chwarae rhan flaenllaw yn y gwaith o hyrwyddo safbwynt cywir, cadarnhaol a gwybodus o’r Cyngor Celfyddydau, ac o'r gweithgarwch rydym yn ei gefnogi. Mae'r Pennaeth Cyfathrebu yn sicrhau ein bod yn hyrwyddo ein gwaith mewn un llais cyson, mewn modd sy'n ddeniadol ac yn hygyrch.
Mae’r Pennaeth yn arwain tîm o arbenigwyr Cyfathrebu sydd gyda’i gilydd yn datblygu deunydd print ac electronig – yn y Gymraeg a’r Saesneg – sy’n adlewyrchu gwerthoedd, uchelgeisiau a hunaniaeth y Cyngor Celfyddydau. Un o nodau allweddol y tîm yw hyrwyddo’r celfyddydau mewn ffyrdd arloesol er mwyn cyrraedd cynulleidfa newydd ac ehangach. Mae'r Pennaeth hefyd yn cydlynu'r gwaith o gyflwyno ymgyrchoedd hyrwyddo a digwyddiadau sy'n codi proffil y celfyddydau a’r Cyngor Celfyddydau ei hun.

Amdanoch chi
Mae gennych gymhwyster perthnasol a/neu brofiad proffesiynol sylweddol o weithio mewn amgylchedd cyfathrebu a phrofiad o lunio a gweithredu strategaethau cyfathrebu. Bydd gennych yr awdurdod personol i weithredu'n gredadwy ar lefel uchel mewn materion cyhoeddus ar gyfer corff cyhoeddus cenedlaethol, a'r hyblygrwydd i weithio'n effeithiol fel aelod o dîm.

Yr Iaith Gymraeg
Rydym yn gweithio yn y Gymraeg a Saesneg. Mae sgiliau cyfathrebu llafar ac ysgrifenedig rhagorol a’r gallu i sgwrsio’n hyderus yn ysgrifenedig ac ar lafar yn y Gymraeg a Saesneg – er mwyn cynnal perthnasoedd effeithiol ar lefelau uwch yn fewnol ac yn allanol – yn hanfodol ar gyfer y swydd hon.

Cynllun Hyderus o ran Anabledd

Mae Cyngor Celfyddydau Cymru yn gyflogwr Hyderus o ran Anabledd, sy'n ymroddedig i gyfweld pob ymgeisydd anabl sy'n bodloni'r holl feini prawf hanfodol a nodir yn y fanyldeb person.

Dyddiad cau: Hanner nos, Dydd Iau 16 Mai 2024

Cyfweliadau: Dydd Mawrth 4 Mehefin 2024

Head of Communications

Full-time, 37 hours per week
Permanent
Grade E: Starting salary of £53,606
Location: This role can be based at any one of the Arts Council of Wales offices in Cardiff, Colwyn Bay, or Carmarthen.  We are currently working in a hybrid way.

Our benefits include 30 days annual leave, 2.5 privilege days, flexible working hours/pattern, cycle to work scheme and a final salary pension (6%).

About the role: 

We are recruiting for the post of Head of Communications to play a leading role in promoting an accurate, positive, and informed view of the Arts Council, and of the activity we support.  The Head of Communications ensures that we promote our work in a single consistent voice, in a manner that is arresting, engaging and accessible.

The Head leads a team of Communication specialists who together develop print and electronic material – in Welsh and English – that reflects the Arts Council’s values, ambitions and identity. A key goal for the team is to promote the arts in innovative ways to reach a new and broader audience. The Head also coordinates the delivery of promotional campaigns and events that raise the profile of the arts and the Arts Council itself.

About you:

You have a relevant qualification and/or substantial professional experience of working within a communications environment and have experience in formulating and implementing communication strategies. You will possess the personal authority to operate credibly at high level in public affairs for a national public body, and the flexibility to work effectively as a member of a team.

Welsh Language

We work in both English and Welsh. Excellent spoken and written communication skills and the ability to confidently converse both written and orally in Welsh and English – to maintain effective relationships at senior levels both internally and externally – are essential for this post.

Disability confident Scheme

The Arts Council of Wales is a Disability Confident employer, committed to interviewing all disabled applicants who meet all the essential criteria set out in the person specification.

Closing date: Midnight, Thursday 16 May 2024

Interviews: Tuesday 4th June 2024

We are looking for a dynamic and ambitious professional to lead and take forward the next phase of our development. 

You will have held a managerial post in a health and/or social care setting, with both staff management and budgetary responsibilities.

You will be able to demonstrate how your work has benefited service users and made a tangible and measurable contribution towards achieving your organisation’s objectives.

You will be resourceful and innovative, willing to explore new ways to capture the views and opinions of Wakefield District residents, particularly those experiencing health inequalities, and translate these into actionable healthcare improvements.

You will have experience of engaging with a wide range of stakeholders and have a track record of involvement in both strategic and operational partnerships to achieve shared ambitions.

You will possess well-developed communication and influencing skills and be prepared to speak truth to power where necessary.

Above all, you will be passionate about improving public services and providing the residents of Wakefield District with the very best possible health and social care.

The post offers fully flexible working, with minimal requirements to attend our offices in the centre of Wakefield. Some travel around the district will be necessary. A salary of around £45,000 is on offer, with other benefits.

The Robin Cancer Trust is looking for a Head of Operations to help make our vision of reaching every young person in the UK with our life-saving cancer campaigns a reality. We are the UK’s germ cell cancer community, and our mission is to save lives.

We do this by:

• Educating young people with our life-saving cancer awareness talks.
• Engaging young people with our award-winning cancer campaigns.
• Empowering young people affected germ cell cancer, all across the UK.

Our values:

• Respect: Not only for the important work we undertake, but also the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.
• ​Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.
• Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.

If our mission, vision, and values inspire you and resonate with you, please apply to join our team – we want to hear from you!

Overview:

• Salary: £36,000
• Hours: 35 hours per week, flexible working (evenings and weekends as required)
• Location: Fully remote
• Contract type: Permanent

Staff benefits:

• Annual Leave - 33 days (25 days holiday + 8 public/bank holidays)
• Mental Health days (whenever you need them, obvs)
• Flexible working (around you, not us)
• Remote working (we all are)
• Work Laptop (+ whatever else you need to do your job)
• Work Phone (we like a Google Pixel)
• Health & Wellbeing initiatives (Health Cash Plan + Free Counselling)
• Employee Perks (Discounts & Exclusive Deals)

Our culture is the most important thing to us – we want someone to join our team with passion, creativity, versatility, and strategy. We are looking for someone to make this role their own, to help guide our charity through the next phase of our growth, and for someone who will learn and grow with us.

Key responsibilities:

To be responsible for the effective delivery of services in the communities we serve.

• Manage all aspects of operational performance of the services in line with KPI expectations.
• Accountable for the leadership, line management responsibility and operational direction of the service delivery teams.
• Take financial responsibility for the service delivery budgets through annual budget setting, monthly reviewing, and quarterly reforecasting. 
• Continually develop and review operational KPIs to ensure they drive performance and align with our strategic ambitions. ­­­
• Ensure the customer experience is measured, monitored and delivered with the expected values and behaviors across all teams.

To effectively lead, collaborate and influence to contribute to the success of Robin Cancer Trust and its people.

• Engage the teams with the vision, purpose, and strategic objectives of Robin Cancer Trust.
• Contribute to the development of strategy, business planning and prioritisation activities.
• Be an active member of the Senior Leadership Team and deputise for the CEO as needed.
• Attend and contribute to monthly board meetings.

Person specifications:

• Driven by the desire to help the germ cell cancer community.
• Professional, diplomatic, and able to make objective decisions in complex situations.
• Ability to analyse and translate performance data into operational actions.
• Ability to interpret strategic plans and models to understand their operational impact.
• Highly collaborative and confident to influence across different roles at all levels of the organisation.
• Highly motivated, resilient under pressure and able to flex and prioritise workloads.

Essential qualifications, skills, and experience:

• Strong and effective people leader.
• Experience of leading change initiatives that demonstrate operational impacts.
• Proven track record of successfully managing and flexing budgets with financial accountability.
• Experience of leading successful service delivery functions.
• Excellent communication and interpersonal skills that can be adapted for public and professional audiences.

Desirable qualifications, skills, and experience:

• Experience of working as part of a senior leadership or strategy team.
• Experience in the charity sector.

Please note:  the duties outlined in this job description are not intended to be exhaustive and may be subject to periodic review and amendment to meet the needs of The Robin Cancer Trust.

Closing Date: Friday 31st May 2024

We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.

The Robin Cancer Trust is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

At The Robin Cancer Trust we know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.

If there is anything we can do to assist you in your application or preparations to be interviewed for this job vacancy, please let us know so we can ensure you have a positive and comfortable experience.

Head of Programmes

Location: Lusaka, Zambia

Contract: Permanent, Full time

Deadline: 15 May 2024

Salary: Zambia - K 636,371 to 890,919 with excellent benefits

About WaterAid:

It's hard to believe that today millions of people across the world still don't have safe water and decent sanitation, resulting in immense suffering, disease and loss of productivity. WaterAid's vision is of a world where everyone has access to safe water and sanitation. By 2030, we want everyone everywhere to have clean water, sanitation and hygiene. We believe that sustainable development cannot be achieved without the attainment of rights to water, sanitation and hygiene for all.

About the Team:

Do you want to be part of the team that will make this change happen?

WaterAid is looking for an experienced individual to play a vital role in contributing towards our mission to transform lives with safe water, sanitation, and hygiene in poor and unserved communities. The position will be stationed in Lusaka, Zambia, with frequent travel to Field offices stationed in other districts in Zambia as well as periodic international travel.

About the Role:

Reporting to the Country Director, the Head of Programmes will provide strategic programme direction, managerial and programme leadership, and oversight on all aspects of strategy development, programme development and management in water, sanitation and hygiene including significant component of public health programmes and projects. S/he is responsible for strategic programme leadership of programmes, programme design, management, quality assurance and partner support. S/he will provide an oversight of the quality of the programmes that reflect adherence to global and WaterAid standards and donor guidelines, while fostering innovation to improve effectiveness and impact ensuring the delivery and overall success of WaterAid's Country Programme Strategy (2023-2028). The role enhances WaterAid's existing portfolio of programmes and partnerships, working closely with Policy and Advocacy and diverse expertise to design and showcase WaterAid's service delivery models, and innovation with the aim of influencing for wider and transformational change in support of WaterAid's vision and strategy.

The Head of Programmes is a member of the Senior Management Team. S/he will have a strong professional relationship with the Regional Programme Manager, based in the Regional Team to ensure that global standards on programme quality, planning, monitoring, evaluation, and assurance are applied in country programme. At the Country Programme level, the Head of Programmes will have a strong professional relationship with the Head of Advocacy and Policy, Head of Funding, Head of Finance and Senior Programme staff.

Specifically, the Head of Programmes, will be responsible for the following amongst others:

• Provide strategic programme direction for the design of the Country Programme strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programme interventions in line with the Country Strategy and WaterAid's regional and global strategic priorities.
• Collaborate closely with the health sector to empower them to prioritise Water, Sanitation and Hygiene (WASH) initiatives and embed hygiene practices as fundamental pillars of public health.
• Lead the execution of WaterAid's programmatic approaches that include Systems Strengthening Approach, Gender transformative WASH, Hygiene Behavioural-Centred Approach and Design methodologies, and Human rights-based approach (HRBA) into all aspects of WASH programming and operations.
• Lead the development and execution of strategic plans for WASH programming, ensuring alignment with the organisation's goals and priorities.
• Integrate Climate Resilient WASH principles into project design and implementation strategies to enhance the resilience of WASH systems and infrastructure to climate change impacts approach into all aspects of our work.
• Provide technical guidance and capacity building support to staff and partners on systems strengthening principles, methodologies, and best practice.
• Lead high-quality project design incorporating project management standards and Programme Monitoring, Evaluation and Reporting (PMER) methods, appropriate to project scope, context, and technical needs. Coordinate activity planning across various projects from multiple sectors, promoting programme integration and optimising implementation efficiency.
• Lead on planning and management of programme budgets and timely delivery of programmes that comply with both internal and external standards and contract terms, while also ensuring they deliver the best contributions to our strategic outcomes and the expectations of our national/ local partners and communities.
• Supervise programme managers and budget holders to ensure donor compliance and timely programme implementation. Inform management of team progress and performance. Manage team dynamics effectively and prioritise staff welfare.
• Play a key role in shaping strategic direction, decision making processes, and corporate governance. Uphold the WaterAid brand, while addressing development issues specific to Zambia and other management related issues. Contribute to expertise and insights to ensure effective leadership and alignment with organisational goals and values.
• Create conducive learning conditions, ensuring a safe environment for sharing of ideas and problem solving. Promote accountability, learning and knowledge management overseeing implementation of the PMER policy and facilitate cross-sectoral and cross-department learning.
• Coordinate with Head of Finance and IT and Head of People & Organisational Development to ensure appropriate project budgeting and efficient use and stewardship of project material and resources.
• In coordination with Country Director and the Head of Funding oversee the business development cycle to ensure development and submission to donors of quality proposals as per donor requirements.
• Oversee the identification, assessment and strengthening of appropriate partnerships and the appropriate application of partnership concepts, tools, and approaches.
• Ensure technical assistance and capacity strengthening for project teams and partners in project management standards and related PMER, business development and operational activities. Identify training opportunities, develop training curriculums, and deliver trainings.
• Encourage and promote empowering and collaborative leadership, effective management, and a culture of openness, innovation, and accountability in line with WaterAid's values.
• Provide guidance and tailor individual development plans through coaching. Conduct performance assessments for direct reports to evaluate performance and provide feedback. Contribute to project staffing plans and senior recruitment processes.
• Represent WaterAid in meetings with NGOs, Government Ministries, donor representatives and diplomatic missions, and other external partners.
• As a key member of the Senior Management Team contribute proactively to Country Programme management and organisational effectiveness
• Ensure highest standards of accountability through ensuring good communication and information sharing in line with WaterAid policies and procedures within and outside the organisation.
• Be aware of, understand and comply with the WaterAid Code of Conduct, Safeguarding Policy and all WaterAid Zambia policies and procedures.

To be successful, you'll need:

• Minimum of master's degree in WASH, Public Health, Engineering, Water Resources Management, Environmental Sciences, development Studies or relevant discipline.
• At least 10 years of progressive managerial experience at senior levels, with strong relationship management skills. Ability to relate to people at all levels, both internally and externally.
• At least 5 years of demonstrated experience in strengthening elements of WASH systems with an understanding of WASH interaction with other systems such as health, climate change, education, and economic development.
• Experience of project and programme management and programme cycle management, with significant financial and budget management responsibility
• Proven experience of leading, developing and implementing a WASH strategy.
• Strategic and operational planning experience, experience in developing country and programme strategies and multi-sectoral development programmes.
• Experience in Developing project / programme proposals for raising resources from institutional donors.
• Experience of managing and building high performing team.

How to Apply:

If you are interested in the position and have the right skills and attributes, send your detailed CV and letter of interest before 12:00PM on 15 May 2024, to using Head of Programmes as the subject of the email. Please click "Apply" to see full job description.

Please provide details of at least three relevant references and clearly indicate details of your current remuneration package.

This is a sponsored role open to candidates from and within Southern Africa who are not restricted from working and living in Zambia.

Only candidates shortlisted for interviewing will be contacted within two weeks of the closing date for applications.

Our People Promise

We're looking for people who share a commitment to our vision. We're looking for people with an appreciation and respect for different people and ideas, and the energy and expertise to help tackle the most important challenges. In return, you can expect to get inspiration from the change you help make happen, a sense of belonging and the feeling of being part of a global community. You will also experience stimulation and fulfilment, the chance to grow, and space to be yourself at your best. This is our pledge to you.

Safeguarding:

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate preemployment references and checks to ensure high standards are maintained.

Equal opportunities:

WaterAid is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly encourage applications from women who are underrepresented at this level in the organisation.

It’s an exciting time to join the Fund with our new strategy ‘It Starts with Community’ and our new and ambitious 3-year Corporate Plan. We have an opportunity for a Head of Strategic Planning to join our team.  The role reports to the Chief Finance and Resources Officer, in the Finance and Resources directorate.  The role is responsible for leading the Strategic Planning team and currently has two direct reports. 

The role is responsible for leading the team to support the organisation to ensure alignment of strategic ambitions with the Corporate Plan and associated corporate processes.  The team provide expertise in business planning, corporate planning and oversight and governance to the organisations strategic programme of projects.       

Responsibilities include:
You will provide oversight of the governance and reporting to SMT of the strategic transformation projects and support the team in the monitoring, tracking and reporting of the delivery plan projects to senior stakeholders 

You will have accountability for providing strategic analysis to our Senior Management Team and subcommittees to enable robust operational and strategic decisions. 

You will lead a dispersed team to coordinate and mature the organisations strategy management; business planning processes: corporate plan: programme/project management.

You will drive a high performing culture, inspiring, coaching and empowering your team.

You will collaborate with senior leaders and teams and have strong stakeholder management to build relationships across the organisation. 

You will use your expertise to partner with key stakeholders to champion our corporate processes and enhance our strategic maturity level to support our strategic ambitions.

Interview Date:

1st stage interview 4/5th June 2024 
2nd stage interview 11th June 2024 (Face: Face in Birmingham)

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown. 

Essential criteria

•  Experience of leading and developing dispersed, high performing team to deliver excellent service to internal stakeholders
• Significant experience of delivering the key elements of the strategy management system, and the ability to provide professionally presented strategic analysis to senior audiences 
• Demonstrable experience of program/project management and relevant qualification i.e. PgM, Prince 2 Agile Foundation & Practitioner
• Solid stakeholder management experience at senior level i.e. SMT and Chief Executive, incl influencing senior decision makers, teams and colleagues
• Ability to facilitate difficult discussions with diverse range of stakeholders
• Significant experience of collaborating with and influencing internal customers to create effective business processes
• Experience of making sense of complex strategic issues, and the ability to triangulate data and metrics with strategic learning
• Knowledgeable in business excellence frameworks such as EFQM 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)